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Anmeldelser af Ocean Place Resort And Spa

4 out of 5
Ocean Place Resort And Spa
1 Ocean Blvd, Long Branch, NJ

Anmeldelser

7,8

Godt

Bedømmelse på 10 − Fremragende. 429 af i alt 1000 anmeldelser" "
Bedømmelse på 8 − Udmærket. 232 af i alt 1000 anmeldelser" "
Bedømmelse på 6 − Okay. 151 af i alt 1000 anmeldelser" "
Bedømmelse på 4 − Dårligt. 101 af i alt 1000 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 87 af i alt 1000 anmeldelser" "

7,8/10

Rengøring

7,8/10

Service og personale

7,6/10

Faciliteter

7,6/10

Overnatningsstedets tilstand og faciliteter

7,2/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Michelle

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I had an amazing experience ! Such a beautiful hotel
Overnattede 1 nat i maj 2024
Svar fra Nielah den 27. maj 2024
Good evening,Thank you so much for your wonderful feedback! We're thrilled to hear that you had an amazing experience and found our hotel beautiful.It's always a pleasure to receive such positive comments, and we're delighted that you enjoyed your stay with us.We look forward to welcoming you back for another fantastic experience in the future.

8/10 Udmærket

Rabia

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i maj 2024
Svar fra Nielah den 27. maj 2024
Good evening,Thank you for taking the time to provide your feedback and for rating us 4 out of 5. We're glad to hear that you had a positive experience during your stay.If there’s anything specific you think we could improve upon to make your next visit a 5-star experience, please let us know. Your feedback is valuable to us as we strive to provide the best possible service to our guests.We look forward to welcoming you back soon.

10/10 Fremragende

Amy

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The staff is amazing!
Overnattede 1 nat i maj 2024
Svar fra Nielah den 27. maj 2024
Good evening,Thank you so much for your kind words about our staff. We're thrilled to hear that you found them amazing! Providing excellent service is our top priority, and it's wonderful to know our efforts are appreciated.We look forward to welcoming you back soon.

10/10 Fremragende

Kerri

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very friendly and the spa was great. Rooms were clean and very spacious with a great view!
Overnattede 1 nat i april 2024

6/10 Okay

Tracey

Rejste med familie
The vent in the shower was filthy with dust, no pad and pen in room for notes, no hotel information in room. Pool was locked and we needed to go to front desk and the pool area had a bandaid on the pole and the walls did not look clean.
Overnattede 1 nat i april 2024

2/10 Forfærdeligt

Alina, Stamford

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024

6/10 Okay

Stephanie

Overnattede 2 nætter i marts 2024

8/10 Udmærket

Michael

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great hotel, but for $300 a night the bedding was terrible and shower was the worst!
Overnattede 2 nætter i marts 2024

10/10 Fremragende

Cheryl

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024

10/10 Fremragende

Mayerlin

Rejste med familie, Rejste med partner, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent
Overnattede 1 nat i marts 2024

8/10 Udmærket

heon jung

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Walkside
Overnattede 1 nat i marts 2024

10/10 Fremragende

Moshe

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great
Overnattede 1 nat i marts 2024

10/10 Fremragende

MATTHEW

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lobby staff and the restaurant and bar staff were all incredibly attentive and helpful.
Overnattede 1 nat i marts 2024

8/10 Udmærket

Nancy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Considering hotel was empty, second night they put a family right next to us. We had a connecting room with the door, could not sleep it was after midnight, thin walls could hear their loud conversation. Poor management of placing people, if the hotel is empty at least scatter people a bit to give some quiet and privacy! It was pricey hotel even in off-season early March. The least that could be done not to jam all guests so close to each other when the whole place is empty!
Overnattede 2 nætter i marts 2024

10/10 Fremragende

jose

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very clean
Overnattede 1 nat i februar 2024
Svar fra OPRS den 4. mar. 2024
Thank you for the nice review, Jose! We hope to see you again soon!

10/10 Fremragende

Abdul Rahman

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024
Svar fra OPRS den 24. feb. 2024
We love to see a great score! Thank you and we look forward to seeing you again soon!

10/10 Fremragende

Megan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great view, very clean, greeted with friendly faces
Overnattede 1 nat i februar 2024
Svar fra OPRS den 24. feb. 2024
Thank you for the review Megan - we hope to see you again soon!

4/10 Dårligt

Mordechai

Rejste med familie
Synes ikke om: Rengøring, service og personale, værelsets komfort
Overnattede 2 nætter i februar 2024
Svar fra OPRS den 24. feb. 2024
We are sorry that your stay did not warrant a higher review. We would love to hear your feedback directly and show you that the experience we strive for at Ocean Place Resort and Spa is outstanding.

10/10 Fremragende

Jael

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024
Svar fra OPRS den 24. feb. 2024
Thank you for the high rating! We look forward to your next visit, Jael!

10/10 Fremragende

hershy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
.
Overnattede 2 nætter i januar 2024
Svar fra OPRS den 24. feb. 2024
We love to see the high rating! Thank you, Hershy and we look forward to seeing you again soon!

6/10 Okay

jacob

Synes godt om: Service og personale, faciliteter
It's a very nice place.
Overnattede 1 nat i januar 2024
Svar fra OPRS den 24. feb. 2024
We are a very nice place, thank you, Jacob! Come visit again soon to see our completed room renovations and hopefully we will show you we are 5/5!

10/10 Fremragende

Yisroel

Synes ikke om: Service og personale
Overnattede 1 nat i januar 2024
Svar fra OPRS den 4. mar. 2024
Love to see the 5 out of 5 review - thank you Yisroel!

10/10 Fremragende

Darline

Synes godt om: Rengøring
The bathroom in the room my sisters stayed had a bathtub that had no slip strips or bathmat When she went into shower she almost fell because the tub was so slippery. In addition, it was nearly impossible to get shampoo or soap from the dispensers in the shower My sister said she felt extremely unsafe being on a slippery surface and having to use so much force to try and get soap from dispenser. I was very disappointed that my sister paid for a room and almost had an accident because of the lack of safety precautions by the hotel and the reaction or non reaction or concern by the front desk staff. Thank you Spoke with front desk person upon checkout and unfortunately
Overnattede 1 nat i januar 2024
Svar fra OPRS den 4. mar. 2024
Thank you for sharing your experience, Darline and we are sorry to hear that it was not everything it should have been. We hope that you will come back and have the excellent Ocean Place experience that we strive for!

10/10 Fremragende

marie

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice facilities
Overnattede 2 nætter i december 2023
Svar fra OPRS den 4. mar. 2024
Thank you for the 5 out of 5 Marie! We hope to see you again soon!

10/10 Fremragende

Shlomo

Rejste med familie
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was really clean
Svar fra OPRS den 4. mar. 2024
Love to hear the positive feedback! We look forward to seeing you again soon!

10/10 Fremragende

Joel

Overnattede 2 nætter i januar 2024
Svar fra OPRS den 4. mar. 2024
Thank you for the great rating! We hope to see you again soon, Joel!

10/10 Fremragende

Matthew

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Loved the Jacuzzi in the pool area, easy to enjoy in the off season. Staff were all very helpful and cheerful. Hotel nice and quiet because it was the off-season
Overnattede 2 nætter i januar 2024
Svar fra OPRS den 4. mar. 2024
We are so happy that you enjoyed your off-season stay with us! There is always a way to unwind and relax at Ocean Place no matter the time of year!

10/10 Fremragende

Sunnam

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staffs are so friendly and christmas decorations are so cozy. Everything is good except carpet's strong smells.
Overnattede 1 nat i december 2023

2/10 Forfærdeligt

Lisa

Overnattede 1 nat i december 2023

10/10 Fremragende

sandra

Synes godt om: Rengøring, service og personale
Svar fra OPRS den 24. feb. 2024
Thank you for the review, Sandra! We look forward to seeing you again soon!

4/10 Dårligt

Lili

Synes ikke om: Rengøring, service og personale
We got a dirty room that has unclean linen. The switched our room after complaining late at night when we wanted to be sleeping. I tried contacting them multiple times and no one got back to me.
Svar fra OPRS den 4. mar. 2024
We are so sorry to hear your experience was not what it should have been! We hope that you will come back and see what the true Ocean Place experience is and enjoy our newly renovated rooms.

2/10 Forfærdeligt

Tais Fernanda

Rejste med partner
Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
No hot water
Overnattede 1 nat i december 2023

6/10 Okay

jennifer

Overnattede 1 nat i december 2023

10/10 Fremragende

Verificeret rejsende

Overnattede 1 nat i december 2023

2/10 Forfærdeligt

Janet

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The service was terrible. Room key cards didn’t work, food was mediocre, we waited 45 minutes to be served.
Overnattede 1 nat i november 2023

10/10 Fremragende

lynn

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful hotel right in the ocean.
Overnattede 1 nat i november 2023
Svar fra RM den 16. nov. 2023
We love to see the perfect scores!! We hope to see you again:)

2/10 Forfærdeligt

Roland

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We were ignored when trying to check in - we had to always wear a hospital-type bracelet to let people know we were guests, we had called to confirm that the jacuzzi was working (the main reason we choose this hotel) but it had been out of service for months, the TV didn't work, lights were flickering in the bathroom, a blanket was delivered in a garbage bag and a spoiled gourd had leaked leaving a mess on the dining table we were seated at. Then the gate wouldn't open when leaving the property. We have never complained about any of the many hotels we've stayed at but this was so bad and comical at the same time. Some staff were great, others couldn't care less. The ocean views were wonderful but this experience will stay with us.
Overnattede 1 nat i november 2023
Svar fra RM den 16. nov. 2023
I believe I spoke to you on these issues after your stay. I'd like to again apologize for the issues, this experience is not who we are.

10/10 Fremragende

EDWARD, NEW MILFORD

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i november 2023
Svar fra RM den 16. nov. 2023
We love seeing the perfect scores!! Thank you

2/10 Forfærdeligt

Marlena

Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I had to change rooms 3 times...first there was a cockroach on the wall. I called for them to come kill it before it started flying and no one came. Then they moved me to another room and there was a huge Spotted lantern flying. I went to change the room again. Then ALL night the floor we were on had kids partying and being loud all night. NONE of the doors have a seal, so under the door anything can crawl in.
Overnattede 1 nat i oktober 2023
Svar fra RM den 8. nov. 2023
We're very sorry to learn of this experience, it's definitely not typical for our guests to say the least, and you have our deepest apologies. If you ever decide to try us again, feel free to reach out for a special discount.

10/10 Fremragende

Karin

Overnattede 1 nat i oktober 2023
Svar fra Ocean Place Resort & Spa den 6. nov. 2023
Thank you for choosing Ocean Place Resort & Spa, we look forward to welcoming you back in the future!

10/10 Fremragende

Carmine

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff was very helpful with accommodations as well as places to go around the hotel. The weather was not the greatest for an overnight stay but the room and the view was very relaxing.
Overnattede 1 nat i oktober 2023
Svar fra Ocean Place Resort & Spa den 6. nov. 2023
Thank you for choosing Ocean Place Resort & Spa. We appreciate your kind review and are delighted you enjoyed your experience with us. We hope to welcome you back soon.

10/10 Fremragende

ALICIA

Overnattede 4 nætter i juli 2023
Svar fra Ocean Place Resort & Spa den 6. nov. 2023
Thank you for choosing Ocean Place Resort & Spa, we look forward to welcoming you back in the future!

10/10 Fremragende

Jen

Rejste med familie
Synes godt om: Rengøring, service og personale, værelsets komfort
Overnattede 1 nat i oktober 2023
Svar fra Ocean Place Resort & Spa den 6. nov. 2023
Thank you for choosing Ocean Place Resort & Spa, we look forward to welcoming you back in the future!

8/10 Udmærket

Bylu

Overnattede 1 nat i oktober 2023
Svar fra Ocean Place Resort & Spa den 6. nov. 2023
Thank you for choosing Ocean Place Resort & Spa, we look forward to welcoming you back in the future!

8/10 Udmærket

Bonnie

Overnattede 1 nat i september 2023
Svar fra RM den 5. okt. 2023
It was a pleasure having you and we hope to see you again!

10/10 Fremragende

Steve

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
My Wife and I loved our stay! First and foremost, the fact that you can park once and walk everywhere is awesome! We loved all of the services. The food, service, staff, cleanliness, amenities, etc. Out of our 4 day stay, we honestly had 0 problems.
Overnattede 3 nætter i september 2023
Svar fra RM den 14. sep. 2023
Great to see! We love the perfect scores! We hope to see you again soon:)

2/10 Forfærdeligt

Julius

Rejste med familie
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i september 2023
Svar fra RM den 14. sep. 2023
We strive for better scores, but we appreciate your business and still hope to see you again.

6/10 Okay

Liza

Rejste med partner
Synes godt om: Service og personale
This is a good hotel. The inside is pretty clean. Rooms have some wear for example top of desk chair material is completely shredded.room garbage bins are so tiny two water bottles would fill it. I stayed on the 7th floor and elevator hallway smelled like dirty diapers to the point I had to go complain because the elevator wait time is never short and the smell while I waited was making me nauseous. Entrance lobby is very pretty and also clean inside the hotel all bathrooms are very clean but there outdoor beach bathrooms which you are told at check in are there for your use after the beach and for your convenience in case you’d like to stay after checkout to clean up are totally disgusting and are far worse than the beach public bathrooms. This is where I feel a huge improvement needs to be made for the the price that is being charged per night. Also tried to use gym treadmills and could not because they are so warn that they are to unstable to run on. Luckily the boardwalk is nice and long enough for a run which is what I opted for but if it was raining my run wouldn’t have happened. I feel they should remove those treadmills as they are hazardous. Outdoor pool had napkins floating in it and no one cleaning up things flying in. Outdoor hot tub was out of order and had a large black tarp over it which was a Bummer because I wanted to use at the end of the day and couldn’t. Besides these point’s everything else was good but as I mentioned for over $700 a night can do better!
Overnattede 1 nat i september 2023
Svar fra RM den 5. sep. 2023
We're happy to see the positives and we appreciate the constructive criticism on how we can improve. Thank you for choosing Ocean Place and we hope to see you again:)

10/10 Fremragende

David

Overnattede 1 nat i august 2023
Svar fra Ocean Place Resort & Spa den 6. nov. 2023
Thank you for choosing Ocean Place Resort & Spa, we look forward to welcoming you back in the future!

8/10 Udmærket

Daniel

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Room service did not make up our room during our stay.
Overnattede 2 nætter i august 2023
Svar fra RM den 31. aug. 2023
We're glad to see the nice score! Thanks for choosing Ocean Place. We do daily housekeeping services, so we're sorry to see you got missed.