Dear MajbrittThank you for taking the time to review the hotel.Customer feedback is important to us as we use it to measure our strengths and weaknesses.We are sorry that you were disappointed with your stay and felt that the hotel was tired and that we should have provided healthier breakfast options.Overall we wish you had a more positive experience whilst being our guest.Kind regardsSarova Hotels Customer Service Team

Dear BrittThank you for taking the time to review The Rembrandt Hotel.We are thrilled that your recent stay was a positive experience and that all aspects of your stay, met or exceeded your expectations. Thank you for awarding us your top score. We hope that you will consider returning to one of our properties on a future occasion. On behalf of all the team we would like to wish you a Merry Christmas and Happy New Year.Kind regardsSarova Hotels Customer Service Team

Dear GuestThank you for taking the time to review The Rembrandt Hotel.It is always disappointing to receive negative feedback and we are sorry that you were disturbed and could hear the guest in the room next to you.Like you, we love our location in the Museum Quarter close to the Royal Albert Hall, Harrods and Hyde Park. Our guests also have the choice of using South Kensington or Knightsbridge underground stations, which makes travelling around the capital easy. Thank you for your lovely comments regarding the great service, provided.We hope that the positive aspects of our stay outweigh the negative and that you will consider returning to us again on a future visit.On behalf of all the team we would like to wish you a Happy and Healthy New Year.Kind regardsSarova Hotels Customer Service Team

Dear LarsThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a mainly positive experience.Like you, we love our location in the Museum Quarter close to the Royal Albert Hall, Harrods and Hyde Park. Our guests also have the choice of using South Kensington or Knightsbridge underground stations, which makes travelling around the capital easy. Thank you for your positive comments regarding our good buffet breakfast.We hope you will consider returning to us on a future occasion.On behalf of all the team we would like to wish you a Happy & Healthy New Year.Kind regardsSarova Hotels Customer Service Team

Dear LotteThank you for taking the time to review The Rembrandt Hotel.We are thrilled that your recent stay was a positive experience and that all aspects of your stay, met or exceeded your expectations. Thank you for awarding us your top score. We hope that you will consider returning to one of our properties on a future occasion. On behalf of all the team we would like to wish you a Merry Christmas and Happy New Year.Kind regardsSarova Hotels Customer Service Team

Dear StigThank you for taking the time to review the hotel.Customer feedback is important to us as we use it to measure our strengths and weaknesses, we appreciate your constructive comments.It is always disappointing to receive negative feedback, we are sorry that after being such a loyal patron, pre Covid, that you now feel that the hotel has become a regular hotel and that it has lost its sole.Overall we wish you had a more positive experience whilst being our guest.Kind regardsSarova Hotels Customer Service Team

Dear ThomasThank you for taking the time to review the hotel.Customer feedback is important to us as we use it to measure our strengths and weaknesses.It is always disappointing to receive negative feedback and we are sorry that your stay, failed to meet your expectations.Overall we wish you had a more positive experience whilst being our guest.Kind regardsSarova Hotels Customer Service Team

Dear LarsThank you for taking the time to review The Rembrandt Hotel.We are thrilled that your recent stay was a positive experience and that all aspects of your stay, met or exceeded your expectations. Thank you for awarding us your top score.We hope that you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

Dear IngerThank you for taking the time to review The Rembrandt Hotel.We are delighted to note that your recent visit was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.Like you, we love our location in the Museum Quarter close to the Royal Albert Hall, Harrods and Hyde Park. Our guests also have the choice of using South Kensington or Knightsbridge underground stations.We hope that you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

Dear MariannThank you for taking the time to review The Rembrandt Hotel.We are sorry for the shortfalls which you experienced.We hope that the positive aspects of your stay outweigh the negative and that you will consider returning to one of our hotels again in the future.Kind regards Sarova Hotels Customer Service Team

Dear NielsThank you for taking the time to review The Rembrandt Hotel.We are delighted to note that your recent visit was a positive experience and that all aspects of your stay met or exceeded your expectations.We are thrilled that you have a lovely time and found the team friendly and helpful.We hope that you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

Dear MortenThank you for taking the time to review the hotel.We are sorry that on this occasion your stay failed to meet your expectations, your detailed feedback is most appreciated.We wish you had a more positive experience whilst being our guest.Kind regardsSarova Hotels Customer Service Team

Dear HenrikThank you for taking the time to review The Rembrandt Hotel.We are delighted to note that your recent visit was a positive experience and that all aspects of your stay met or exceeded your expectations.We love welcoming back our regular guests. Thank you for sharing your lovely, positive comments.We are already looking forward to welcoming you back on your next trip – please come back soon!Kind regardsSarova Hotels Customer Service Team

Dear NatashaThank you for taking the time to review The Rembrandt Hotel.We are delighted to note that your recent visit was a positive experience and that all aspects of your stay met or exceeded your expectations.We hope that you will consider returning to one of our properties in the future.Kind regardsSarova Hotels Customer Service Team

DearUllaThank you for taking the time to review The Rembrandt Hotel.Thank you for sharing your detailed feedback, we are sorry for the shortfalls which you experienced.We hope that the positive aspects of your stay outweigh the negative and that we will be able to welcome you back to one of our properties in the future.Kind regards Sarova Hotels Customer Service Team

Dear PiaThank you for taking the time to review The Rembrandt Hotel.We are delighted to note that your recent visit was a positive experience and that all aspects of your stay met or exceeded your expectations.We hope that you will consider returning to one of our properties in the future.Kind regardsSarova Hotels Customer Service Team

Dear BrittThank you for taking the time to review The Rembrandt Hotel.We are delighted to note that your recent visit was a positive experience and that all aspects of your stay met or exceeded your expectations.We hope that you will consider returning to one of our properties in the future.Kind regardsSarova Hotels Customer Service Team

Dear Michael Thank you for taking the time to review The Rembrandt Hotel. Thank you for sharing your feedback, we are sorry for the shortfalls which you experienced. We hope that the positive aspects of your stay outweigh the negative and that we will be able to welcome you back to one of our properties in the near future. Kind regards Sarova Hotels Customer Service Team

Dear Jacob Thank you for taking the time to review The Rembrandt Hotel. We are delighted to note that your recent visit was a positive experience and that all aspects of your stay met or exceeded your expectations. We hope that you will consider returning to one of our properties in the future. Kind regards Sarova Hotels Customer Service Team

Dear Guest Thank you for taking the time to review The Rembrandt Hotel. We are delighted to note that your recent visit was a positive experience. We hope that you will consider returning to one of our properties in the future. Kind regards Sarova Hotels Customer Service Team

Dear Andreas Thank you for taking the time to review The Rembrandt Hotel. We are delighted to note that your recent visit was a positive experience and that all aspects of your stay met or exceeded your expectations. We hope that you will consider returning to one of our properties in the future. Kind regards Sarova Hotels Customer Service Team

Dear Lars Thank you for taking the time to review The Rembrandt Hotel. We are delighted to note that your recent visit was a positive experience and that all aspects of your stay met or exceeded your expectations. We hope that you will consider returning to one of our properties in the future. Kind regards Sarova Hotels Customer Service Team

Dear Sean Thank you for taking the time to review The Rembrandt Hotel. We are delighted to note that your recent visit was a positive experience and that all aspects of your stay met or exceeded your expectations. We hope to be able to welcome you back to one of our properties in the near future. Kind regards Sarova Hotels Customer Service Team

Dear Kristoffer Thank you for taking the time to review The Rembrandt Hotel. Thank you for sharing your feedback. We hope that the positive aspects of your stay outweigh the negative and that we will be able to welcome you back to one of our properties in the near future. Kind regards Sarova Hotels Customer Service Team

Dear Iben Thank you for taking the time to review The Rembrandt Hotel. We are delighted to note that your recent visit was a positive experience and that all aspects of your stay met or exceeded your expectations. We hope to be able to welcome you back to one of our properties in the near future. Kind regards Sarova Hotels Customer Service Team

Dear Jens Thank you for taking the time to review The Rembrandt Hotel. We are delighted to note that your recent visit was a positive experience and that all aspects of your stay met or exceeded your expectations. We hope to be able to welcome you back to one of our properties in the near future. Kind regards Sarova Hotels Customer Service Team

Dear MargaretThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a mainly positive experience.Like you, we love our location in the Museum Quarter close to the Royal Albert Hall, Harrods and Hyde Park. Our guests also have the choice of using South Kensington or Knightsbridge underground stations or alternatively the No 14 bus which is a 24hr service into the West End, which makes travelling around the capital easy. We are pleased that we provided comfortable accommodation with a good buffet breakfast including vegetarian options.Belatedly, we can only apologise that you were unable to control the temperature of your bedroom and that you felt the hotel was dated.We hope that the positive aspects of your stay outweigh the negative and that you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

Dear AnnaThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.Like you, we love our location in the Museum Quarter close to the Royal Albert Hall, Harrods and Hyde Park. Our guests also have the choice of using South Kensington or Knightsbridge underground stations or alternatively the No 14 bus which is a 24hr service into the West End, which makes travelling around the capital easy. We are pleased that we provided comfortable accommodation, with a great breakfast and that you enjoyed relaxing in 1606 Lounge after a long day of sightseeing.We certainly hope you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

Dear StephenThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.Like you, we love our location in the Museum Quarter close to the Royal Albert Hall, Harrods and Hyde Park. Our guests also have the choice of using South Kensington or Knightsbridge underground stations or alternatively the No 14 bus which is a 24hr service into the West End, which makes travelling around the capital easy. Thank you for your fabulous feedback regarding the friendly, helpful, approachable service provided, we are pleased that the team went out of their way to assist.We certainly hope you will consider returning to one of our properties again in the future. Kind regardsSarova Hotels Customer Service Team

Dear KarinaThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a mainly positive experience.Like you, we love our location in the Museum Quarter close to the Royal Albert Hall, Harrods and Hyde Park. Our guests also have the choice of using South Kensington or Knightsbridge underground stations, or using the No 14 bus which is a 24hr service, which makes travelling around the capital easy. Belatedly, we can only apologise that you were unaware that there was a discounted daily fee for hotel residents to use Aquilla, we are sorry that this facility failed to meet your expectations.We hope that the positive aspects of your stay outweigh the negative and that you will consider returning to one of our properties again in the future. Kind regardsSarova Hotels Customer Service Team

Dear ghassanThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.Like you, we love our location in the Museum Quarter close to the Royal Albert Hall, Harrods and Hyde Park. Our guests also have the choice of using South Kensington or Knightsbridge underground stations or alternatively the No 14 bus which is a 24hr service into the West End, which makes travelling around the capital easy. Thank you for your fabulous feedback regarding your clean, comfortable accommodation and friendly helpful service.We certainly hope you will consider returning to one of our properties again in the future. Kind regardsSarova Hotels Customer Service Team

Dear MarionThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.We certainly hope you will consider returning to one of our properties again in the future. Kind regardsSarova Hotels Customer Service Team

Dear MerisThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.Like you, we love our location in the Museum Quarter close to the Royal Albert Hall, Harrods and Hyde Park. Our guests also have the choice of using South Kensington or Knightsbridge underground stations or alternatively the No 14 bus which is a 24hr service into the West End, which makes travelling around the capital easy. Thank you, for your fabulous feedback regarding your pleasant accommodation. Personal recommendations are always gratefully received.We certainly hope you will consider returning to one of our properties again in the future. Kind regardsSarova Hotels Customer Service Team

Dear StephenThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.Like you, we love our location in the Museum Quarter close to the Royal Albert Hall, Harrods and Hyde Park. Our guests also have the choice of using South Kensington or Knightsbridge underground stations or alternatively the No 14 bus which is a 24hr service into the West End, which makes travelling around the capital easy. Thank you for your lovely comments regarding the friendly, helpful service.We certainly hope you will consider returning to one of our properties again in the future. Kind regardsSarova Hotels Customer Service Team

Dear ChaseThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.Personal recommendations are always gratefully appreciated thank you .We certainly hope you will consider returning to one of our properties again in the future. Kind regardsSarova Hotels Customer Service Team

Dear ShannaThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.Like you, we love our location in the Museum Quarter close to the Royal Albert Hall, Harrods and Hyde Park. Our guests also have the choice of using South Kensington or Knightsbridge underground stations or alternatively the No 14 bus which is a 24hr service into the West End, which makes travelling around the capital easy. We hope you will consider returning to us again on a future trip to London. Please come back soon!Kind regardsSarova Hotels Customer Service Team

Dear DerekThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.We are delighted that you had a wonderful stay that we provided comfortable, well-appointed accommodation with an excellent buffet breakfast.Thank you for your lovely comments regarding the top notch service, particularly from our Concierge.We hope you will consider returning to us again on a future trip to London. Please come back soon!Kind regardsSarova Hotels Customer Service Team

Dear CarrieThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.We are delighted that you had a wonderful stay.We hope you will consider returning to us again on a future trip to London. Please come back soon!Kind regardsSarova Hotels Customer Service Team

Dear JulieThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.Like you, we love our location in the Museum Quarter close to the Royal Albert Hall, Harrods and Hyde Park. Our guests also have the choice of using South Kensington or Knightsbridge underground stations or alternatively the No 14 bus which is a 24hr service into the West End, which makes travelling around the capital easy. Personal recommendations are always gratefully received, so thank you.We hope you will consider returning to us again on a future trip to London. Please come back soon!Kind regardsSarova Hotels Customer Service Team

Dear EVHThank you for taking the time to review The Rembrandt.We are pleased that your recent stay was a mainly positive experience.Like you, we love our location in the Museum Quarter close to the Royal Albert Hall, Harrods and Hyde Park. Our guests also have the choice of using South Kensington or Knightsbridge underground stations, or using the No 14 bus which is a 24hr service, which makes travelling around the capital easy. We are sorry that your bedroom was very small and that the plumbing had some challenges.Thank you for your lovely comments regarding the charming hotel and great service.We hope that the positive aspects of our stay outweigh the negative and that you will consider returning to us again on a future occasion.Kind regardsSarova Hotels Customer Service Team

Dear JamesThank you for taking the time to review The Rembrandt.We are pleased that your recent stay was a mainly positive experience.Like you, we love our location in the Museum Quarter close to the Royal Albert Hall, Harrods and Hyde Park. Our guests also have the choice of using South Kensington or Knightsbridge underground stations, or using the No 14 bus which is a 24hr service, which makes travelling around the capital easy. We are sorry that the pipes made a strange sound and that the bar was too brightly lit.We hope that the positive aspects of our stay outweigh the negative and that you will consider returning to us again on a future occasion.Kind regardsSarova Hotels Customer Service Team

Dear WendyThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.Like you, we love our location in the Museum Quarter close to the Royal Albert Hall, Harrods and Hyde Park. Our guests also have the choice of using South Kensington or Knightsbridge underground stations or alternatively the No 14 bus which is a 24hr service into the West End, which makes travelling around the capital easy. Thank you for you lovely feedback we are pleased that we provided clean, quiet accommodation with a good breakfast and helpful, friendly service. We hope you will consider returning to us again on a future trip to London. Kind regardsSarova Hotels Customer Service Team

Dear HeidemarieThank you for taking the time to review The Rembrandt.We are pleased that your recent stay was a mainly positive experience.We hope that the positive aspects of our stay outweigh the negative and that you will consider returning to us again on a future occasion.Kind regardsSarova Hotels Customer Service Team