Værelse med 2 enkeltsenge | Pengeskab på værelset, skrivebord, arbejdsområde til bærbare computere
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Anmeldelser af YOTEL London Shoreditch

3.5 out of 5
YOTEL London Shoreditch
309-317 Cambridge Heath Road, Bethnal Green, London, England

Anmeldelser

8,4

Alletiders

Bedømmelse på 10 − Fremragende. 430 af i alt 1006 anmeldelser" "
Bedømmelse på 8 − Udmærket. 373 af i alt 1006 anmeldelser" "
Bedømmelse på 6 − Okay. 122 af i alt 1006 anmeldelser" "
Bedømmelse på 4 − Dårligt. 44 af i alt 1006 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 37 af i alt 1006 anmeldelser" "

8,8/10

Rengøring

8,6/10

Service og personale

8,0/10

Faciliteter

8,6/10

Overnatningsstedets tilstand og faciliteter

8,2/10

Miljøvenligt

Anmeldelser

4/10 Dårligt

Verificeret rejsende

Rejste med familie
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
The location what the only positive element
We got a room in the basement with no window. It felt a bit claustrophobic. I knew the room would be small but not that small. I asked the staff if we could get another room, but all the room was booked. There is no phone in the room if you need to call the staff. I couldn't use my phone as usual for calls, because the signal went gone every time we entered the room. The WiFi was fine. The location was the only positive element. Close to busses, underground and supermarkets. But unfortunately I wont choose this place another time.
Overnattede 2 nætter i januar 2024
Svar fra Delroy den 14. feb. 2024
Hi Guest,We appreciate your feedback. Sorry for the inconvenience with the room; we'll work on improving. Glad you liked the location, though. If you have more details to share or if there's anything specific we can address, feel free to let us know.Best regards,Delroy Daley Front of house supervisor

6/10 Okay

Verificeret rejsende

Rejste i en gruppe
Synes godt om: Service og personale
Synes ikke om: Værelsets komfort
Camara?
It was very central, cleaning could have been better but staff was nice, so everything was good except for the fact that we found something that looked like a camara on the bathroom ceiling.
Overnattede 4 nætter i januar 2024
Svar fra Delroy den 14. feb. 2024
Dear Guest,Thanks for sharing your experience. We appreciate the positive feedback about the central location and friendly staff. We take your concerns seriously and will investigate the issue you mentioned. If you have any more details to provide or if there's anything else we can do, please let us know.Best regards,Delroy Daley Front of house supervisor

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Ophold på yotel
Det har været en helt fin oplevelse at bo på hotellet, det ligger lige ved siden af undergrunden hvilket gør det meget nemt at komme frem og tilbage. Meget fint område med mange små butikker og caféer. Super god service og meget venligt personale. Kan i hvertfald anbefale det.
Overnattede 5 nætter i december 2023
Svar fra Karl den 15. dec. 2023
Hello, thank you for taking the time to leave a review, we are pleased to see you enjoyed your stay and look forward to welcoming you back soon. Kind regardsKarl MartinezFront Office Supervisor

6/10 Okay

Nikolaj

Synes godt om: Værelsets komfort
Synes ikke om: Service og personale
Overnattede 3 nætter i december 2023
Svar fra Karl den 15. dec. 2023
Hello Nikolaj, thank you for taking the time to leave a review, we are pleased to see you enjoyed your stay and look forward to welcoming you back soon. Kind regardsKarl MartinezFront Office Supervisor

6/10 Okay

Nicholas

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Very small rooms
Location is ok. Some if the rooms are very very small. Breakfast is not worth the money. Astro cafe round the corner is way way better.
Overnattede 4 nætter i november 2023
Svar fra Esther Kakuta den 11. nov. 2023
Hello Nicholas, Thank you for your honest review, The comfortability of our guest is our main priority and we are sorry to see that we did not meet your expectations on this occasion.Room features are listed on the description when booking the room, please be advised that our reception is open 24 h if you require assistance.Perhaps on your next stay you may opt for our Premium rooms.We'd love to welcome you again to amend your views on Yotel London Shoreditch.Kind regards, Esther KakutaGuest Relations Manager

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Ingen bemærkninger
Passede godt på bagagen. Søde og venlige. Rent og pænt. Tæt på stationen, og vinduerne var MEGET lydisolerede - man kunne overhovedet ikke høre tog, biler osv udenfor
Overnattede 4 nætter i oktober 2023
Svar fra Esther Kakuta den 12. okt. 2023
Hello Ingen, We are thrilled to see that you have enjoyed your stay with us. The comfortability of our guest is our main priority and we enjoy going the extra mile to meet our guest's expectation.We look forward to seeing you soon again.Kind regard,Esther KakutaGuest Relations Manager

10/10 Fremragende

Pia Andersen

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
YOTEL London Shoreditch
Fint sted at bo. God morgenmad. Det eneste var, da vi ankom bestilte vi morgenmad til næste dag (10£ pr. pers.) Men da vi skulle spise, havde receptionisten ikke fået det bestilt, og der var ikke noget at gøre, så vi skulle betale 15£ pr. pers :( Ellers et godt og centralt sted (lige i udkanten af zone 2 - tættest på zone 1)
Overnattede 3 nætter i oktober 2023
Svar fra Esther Kakuta den 12. okt. 2023
Hello Pia, Thank you for your review, The comfortability of our guests is our main priority and we are thrilled to see that you have enjoyed your stay with us, We always aim to go the extra mile to meet our guest's expectations.I understand there was a misunderstanding about the breakfast, the 10breakfast offer only stands upon check-in, note that if you decide to buy it after that or any other day, it is priced at 15 which is the normal rate. We do apologise for the confusion. Take care, Kind regards, Esther Kakuta Guest Relations Manager

10/10 Fremragende

Mathias'

Overnattede 4 nætter i april 2023
Svar fra Guest Relations Manager den 18. apr. 2023
Thank you for you 10/10 score!

8/10 Udmærket

christina

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i april 2023
Svar fra Guest Relations Manager den 9. apr. 2023
Thank you !

8/10 Udmærket

Teresa

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fint sted at bo
Hotellet ligger meget fint ift seværdigheder og Underground. Check-in og -ud gik også nemt, og dem, der arbejder på hotellet er meget venlige. Kæresten synes, at sengen var behageligt. Udsigten var af tank-stationen, men det er bedre end ingen vinduer.
Overnattede 4 nætter i marts 2023
Svar fra Guest Relations Manager den 9. mar. 2023
Thank you for your feedback!

10/10 Fremragende

Anne-Mette

Overnattede 1 nat i september 2022
Svar fra Guest Relations Manager den 12. sep. 2022
Thank you for your score!

10/10 Fremragende

Matilde

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Skønt overnatningssted
Rigtig dejligt hotel, lige ned til metroen. Hyggeligt, lille og fedt med kæmpe TV til en lille filmaften. Personalet var høflige, der var god stemning og dejligt rent over alt.
Overnattede 4 nætter i juli 2022
Svar fra Guest Relations Manager den 14. jul. 2022
Thank you so much for the lovely review!

2/10 Forfærdeligt

S

Synes godt om: Rengøring, service og personale
Synes ikke om: Værelsets komfort
Overnattede 3 nætter i juni 2022
Svar fra Guest Relations Manager den 30. jun. 2022
Thank you for taking the time to post your score, we would love to know more, please get in touch with us!

6/10 Okay

Jakob

Overnattede 1 nat i juni 2022
Svar fra Guest Relations Manager den 10. jun. 2022
Thank you!

8/10 Udmærket

Henrik Stilhof

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i maj 2022
Svar fra Guest Relations Manager den 31. maj 2022
Thank you for your feedback Henrik!!

10/10 Fremragende

Jean-Marc

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i februar 2020
Svar fra Megan den 4. mar. 2020
Thank you so much for your lovely feedback! We look forward to seeing you again soon! Kindest Regards, Megan Front of House Supervisor

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i december 2019
Svar fra Megan den 11. jan. 2020
Thank you for your review! Kindest Regards, Megan Front of House Supervisor

8/10 Udmærket

christian

Forretningsrejsende, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i december 2019
Svar fra Megan den 24. jan. 2020
Thank you for your review!

8/10 Udmærket

Dorthe

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i december 2019
Svar fra Megan den 18. dec. 2019
Thank you for your review.

8/10 Udmærket

Verificeret rejsende

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Super lækkert og moderne hotel. Værelserne er meget små, men godt indrettet. Hvis man - som os - blot skal bruge hotellet til at sove og ellers bruger resten af dagene ude i Londons gader, så er størrelsen på værelset ikke noget problem. Hotellet har en bar, hvor der er mulighed for diverse måltider. Her har vi både fået lækker morgenmad og aftensmad.
Overnattede 3 nætter i oktober 2019
Svar fra Front of House Supervisor den 20. okt. 2019
Good Morning, Thank you so much for your lovely review! I am so pleased you enjoyed your stay with us. I hope you enjoyed exploring London! We hope to see you again very soon! Kindest Regards, Front of House Supervisor, Megan

8/10 Udmærket

Katja

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i september 2019
Svar fra Megan den 20. okt. 2019
Thank you for your review Katja! Kindest Regards, Front of House Supervisor, Megan

8/10 Udmærket

Lennart

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i september 2019
Svar fra Megan den 20. okt. 2019
Thank you for your review Lennart! We hope to see you again soon! Kindest Regards, Front of House Supervisor, Megan

8/10 Udmærket

Maria

Synes godt om: Rengøring, service og personale, værelsets komfort
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i september 2019
Svar fra Megan den 21. okt. 2019
Thank you for your review Maria! We hope to see you again soon! Kindest Regards, Front of House Supervisor, Megan

8/10 Udmærket

Stine, Danmark

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Værelsets komfort
Vinduer ville være rart
Området og hotellet i sig selv et dejligt, tæt på metro og meget centralt. Ulempe, der er ikke noget vindue på vores værelse og aircon kunne kun gå ned til 18 grader, så det var meget varmt på værelset da det var 34 grader udenfor. Og indeklimaet på værelset blev ikke bedre, når vi havde været i bad, for så blev luftfugtigheden tårn høj.
Overnattede 3 nætter i august 2019
Svar fra Megan den 21. okt. 2019
Hello Stine, Thank you for your review! We have a variety of different rooms in The East London Hotel, some with and without windows! However, we pump fresh air into all of our rooms to ensure you have a comfortable stay. We also have extractor fans, to extract the steam from the showers. All of our staff members are happy to help control the temperature in your room, please feel to ask! We hope to see you again soon! Kindest Regards, Front of House Supervisor, Megan

10/10 Fremragende

Jean-Marc

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i april 2019

6/10 Okay

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2019

8/10 Udmærket

Heidi

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Dejligt ophold
Det var et dejligt hotel. Rent og pænt. Fin beliggende og gode transport muligheder nær hotellet ind til centrum. Kan varmt anbefales til venner og familie.
Overnattede 6 nætter i februar 2019

10/10 Fremragende

Andreas

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super stay in London
Overnattede 3 nætter i februar 2019

8/10 Udmærket

Rasmus

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2019

8/10 Udmærket

Sigrid Amalie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Kan anbefale East London Hotel
Værelserne er meget små og mange er uden vindue. Det gør dog ikke så meget, da man er tæt på mange ting og derfor ikke bruger tid på værelset. Kan især anbefales til personer, der ønsker at opleve Østlondon. Værelserne er forresten rene og pæne. Personalet er søde, men nogle af de digitale løsninger (som check in ved en skærm) fungerer ikke optimalt, men heldigvis er det søde personale der altid til at hjælpe! Vi fik ikke prøvet morgenmaden. Alt i alt en god oplevelse og vi vil bestemt vende tilbage igen!
Overnattede 2 nætter i januar 2019
Svar fra GMTELH den 2. feb. 2019
Dear Sigrid Amalie, Thank you for taking the time to review your stay. We really appreciate it and hope to see you again very soon. Kind regards, Sam White General Manager

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Rent og flot hotel
Overnattede 2 nætter i januar 2019
Svar fra GMTELH den 2. feb. 2019
Dear Guest, Thank you for taking the time to review your stay. We really appreciate it and hope to see you again very soon. Kind regards, Sam White General Manager

10/10 Fremragende

Dennis

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 5 nætter i december 2018
Svar fra GMTELH den 22. jan. 2019
Dear Dennis, Thank you for taking the time to review your stay and thank you for the great score! We’re glad to hear that you enjoyed your time at The East London Hotel and we hope to see you again soon! Kind regards, Sam

6/10 Okay

Matthew

Rejste med partner
Synes godt om: Rengøring
Extremely noisy in the evenings with doors slamming and noisy guests. I have stayed at this hotel before and I have not had this experience. But this time it was bad on all five nights of our stay.
Overnattede 5 nætter i maj 2024

8/10 Udmærket

Melody

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
GREAT
Overnattede 3 nætter i maj 2024
Svar fra Delroy den 20. maj 2024
Dear Melody,Thank you for your kind response. We look forward to welcoming you back. best regards, Delroy Daley Front of house supervisor

8/10 Udmærket

Simona

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Ero gia stata in questa struttura ..l altra volta avevo la stanza senza finestre..la camera era leggermente piu grande .ma questa volta con dalla finestra vedevo il parco di fronte..e compensaca qualche metro in meno di stanza. La nespresso in camera a disposizione e un tocco in piu per noi italiani amanti dell espresso. A parte il bonus vip ,se non fai rifare la camera e sei piu green di danno altre 5 sterline usabili al bar o per sconto colazio e. La metro e vicinissima e poi passanao diversi bus .Comodo
Overnattede 3 nætter i maj 2024
Svar fra Delroy den 21. maj 2024
Dear Simona,Thank you for choosing to stay with us again and for sharing your feedback. We're thrilled to hear that you noticed the improvements in your room this time, especially the view of the park from the window. We're glad the Nespresso machine added an extra touch to your stay, catering to your love for Italian espresso.We're also pleased to hear that you appreciated our eco-friendly initiative and the bonus offered. Your satisfaction is important to us, and we're delighted that you found our location near the metro and bus stops convenient.We look forward to welcoming you back for another enjoyable stay.Best regards,Delroy Daley Front of house supervisor

8/10 Udmærket

Simone Claudia

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very warm Welcome Close to Bus Station and Subway
Overnattede 4 nætter i maj 2024

10/10 Fremragende

Liam

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location
Overnattede 5 nætter i maj 2024
Svar fra Delroy den 20. maj 2024
Dear Liam,Thank you for your candid review, we are glad that you enjoyed the location. We look forward to having you back with us. best regards, Delroy Daley Front of house supervisor

8/10 Udmærket

Corinne

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Je recommande
Overnattede 3 nætter i maj 2024
Svar fra Delroy Daley | Front of house supervisor den 8. maj 2024
Dear [Reviewer],Thank you for recommending us! We're delighted to hear that you had such a positive experience during your stay. Your recommendation means the world to us, and we hope to welcome you back soon for another enjoyable visit.Best regards,Delroy

8/10 Udmærket

Manal

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i april 2024
Svar fra Delroy den 8. maj 2024
Dear guest,Thank you for your positive feedback! if there is anything we could do to make your experience better, do let us know.Best regards,Delroy Daley Front of house supervisor

8/10 Udmærket

Stephen

Rejste med partner
Good location for the Bethnal Green tube station. Hotel is modern with rooms which are small but adequate. Breakfast is great and the staff are very helpful. Nice places to eat behind the hotel. Will stay again.
Overnattede 3 nætter i maj 2024
Svar fra Delroy den 8. maj 2024
Dear Stephen,Thank you for your fantastic review! We're delighted to hear that you found our hotel conveniently located near Bethnal Green tube station and appreciated our modern rooms. It's wonderful to know that you enjoyed our great breakfast and found our staff to be very helpful. We're also pleased that you discovered some nice dining options nearby. We look forward to welcoming you back for another enjoyable stay!Warm regards,Delroy Daley Front of house supervisor

8/10 Udmærket

Farbod

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
A good hotel and a good neighborhood. It could be less expensive though.
Overnattede 4 nætter i april 2024
Svar fra Delroy den 9. maj 2024
Dear Farbod,Thank you for your feedback! We're glad to hear that you found our hotel to be good and enjoyed the neighbourhood. We appreciate your comment about pricing and will take it into consideration as we strive to provide the best value for our guests. We hope to have the opportunity to welcome you back in the future.Best regards,Delroy Daley Front of house supervisor

10/10 Fremragende

Hademou

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
L'hôtel est super propre. La literie est très confortable, tout est nickel dans cet hôtel. Son emplacement, le décor, les couleurs, l'ambiance... C'est la deuxième fois que j'y vais et ce ne sera pas la dernière.
Overnattede 2 nætter i april 2024
Svar fra Delroy den 8. maj 2024
Dear Hademou,Thank you for your wonderful feedback! We're thrilled to hear that you found our hotel to be super clean and enjoyed the comfortable bedding. We're delighted that you appreciate our location, decor, and overall atmosphere. We're honoured to have you as a returning guest, and we can't wait to welcome you back for many more stays in the future!Warm regards,Delroy Daley Front of house supervisor

8/10 Udmærket

Pravar

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i april 2024
Svar fra Delroy den 8. maj 2024
Dear Pravar,Thank you for your feedback. We hope to welcome you back for a even better experience.Best regards,Delroy Daley Front of house supervisor

6/10 Okay

Keith

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Abi den 26. apr. 2024
Thank you for choosing our hotel and for taking the time to provide a rating. We are glad to see that your experience met some of your expectations and we are eager to learn how we can make it even better. We value your feedback as it helps us to improve our services. We hope to have the opportunity to welcome you back in the future and provide you with the excellent service and experience we strive to deliver to all our guests.

10/10 Fremragende

Ryosuke

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
部屋は綺麗で清潔でした。 駅からも近いので出掛けるのも便利だと思います。
Overnattede 4 nætter i april 2024
Svar fra Delroy den 8. maj 2024
Dear Ryosuke,Thank you for your positive feedback! We're thrilled to hear that you found our room nice and clean, and our location convenient for accessing the station. We hope you had a wonderful stay and look forward to welcoming you back in the future.Best regards,Delroy Daley Front of house supervisor

10/10 Fremragende

Øivind

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i april 2024
Svar fra Abi den 25. apr. 2024
Thank you for your perfect rating! We're thrilled to see that you enjoyed your stay with us. Your satisfaction is our top priority, and we're delighted to have met your expectations. We look forward to welcoming you back to our hotel in the future. Safe travels until then!

4/10 Dårligt

Markus

Synes godt om: Rengøring, service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Friendly staff - but overall I have to say it felt like a 2-star stay. Lifts out of order. Soundproofing zero (!). WiFi constantly down. Shower leaking. It was a low price, but the experience was just very basic as well.
Overnattede 2 nætter i april 2024
Svar fra Abi den 11. apr. 2024
Thank you for taking the time to share your feedback. We sincerely apologize for the inconveniences you experienced during your stay. We are actively working to address the issues with the lifts, soundproofing, WiFi, and showers to ensure a more comfortable stay for all our guests. Your comments are invaluable to us as we strive to improve our services and we hope to have the opportunity to provide you with a stay that exceeds your expectations in the future.

10/10 Fremragende

Liaquat

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice hotel.
Overnattede 1 nat i april 2024
Svar fra Mission Control den 9. apr. 2024
Dear Liaquat,Thank you for your kind words. We’re delighted to hear that you enjoyed your stay at our hotel. Your satisfaction is our top priority and we’re thrilled that we were able to meet your expectations.We look forward to welcoming you back on your next visit.Best Regards,

10/10 Fremragende

Morteza

Overnattede 4 nætter i marts 2024
Svar fra Abi den 25. apr. 2024
Thank you for your perfect rating! We're thrilled to see that you enjoyed your stay with us. Your satisfaction is our top priority, and we're delighted to have met your expectations. We look forward to welcoming you back to our hotel in the future. Safe travels until then!

4/10 Dårligt

Teri

Rejste med partner
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
The description of the room I booked was ‘Premium Double’, so naturally the ‘premium’ was the next level higher category than the ‘Standard Double’. So to find that the room was absolutely ‘NOT’ a ‘Premium’..! It was like a ‘Single’ with a double bed in it. The size was very very small, & there wasn’t even a kettle to boil water to make tea or coffee.? Totally wrong & deceiving to call it a Premium Double, because what is it that makes it a ‘Premium’ not a Standard?! Won’t stay there again & would’nt recommend Yotel to any friends or family!
Overnattede 1 nat i marts 2024
Svar fra Abi den 2. apr. 2024
We sincerely apologize for the disappointment you experienced with the room size and amenities during your stay. It seems we fell short of meeting your expectations for a ‘Premium Double’ room, and we regret any inconvenience caused by the lack of expected features such as a kettle, however all of our rooms come with Nespresso machines for tea and coffee making.We appreciate your feedback as it is crucial for us to improve our services and communication about room categories. Please rest assured that we will address these concerns internally. We hope you will consider giving us another chance to prove our commitment to your comfort and satisfaction