Udendørsområde

Anmeldelser af Treehouse Hotel London

4 out of 5
Treehouse Hotel London
Langham Place, Regent Street, London, England

Anmeldelser

8,8

Fremragende

Bedømmelse på 10 − Fremragende. 198 af i alt 305 anmeldelser" "
Bedømmelse på 8 − Udmærket. 57 af i alt 305 anmeldelser" "
Bedømmelse på 6 − Okay. 26 af i alt 305 anmeldelser" "
Bedømmelse på 4 − Dårligt. 11 af i alt 305 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 13 af i alt 305 anmeldelser" "

9,6/10

Rengøring

9,2/10

Service og personale

9,0/10

Faciliteter

9,2/10

Overnatningsstedets tilstand og faciliteter

9,4/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Henrik

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Centralt 5 min gang til Oxford Circus.
Super godt hotel, venligt personale og flot udsigt fra værelserne som alle ligger fra 9-14 etage. Hyggelig restaurant på 15. etage og Rooftop på 16. etage med 360 graders udsigt over hele London. Grundet højden hører man ikke trafikken. Kun 5. min gang til Oxford Circus station og 9 min gang til Bond Street station, så er man dækket ind på de fleste linjer. Alt shopping starter ved Oxford Circus. Og teater distriktet er lige rundt om hjørnet.
Overnattede 3 nætter i januar 2024
Svar fra Iulia den 29. jan. 2024
Thank you for taking the time to leave a review following your recent stay with us, Henrik. We are extremely happy to see that you have enjoyed your stay at our London oasis. We are looking forward to welcoming you back. The Treehouse Family +

10/10 Fremragende

Carsten

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i oktober 2023
Svar fra Team Treehouse den 23. okt. 2023
Hi Carsten,Thank you so much for taking the time to leave a review and for your amazing rating. We hope to welcome you back very soon.

10/10 Fremragende

KB

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fantastisk hotel
Udsigt over London. Gode faciliteter
Overnattede 1 nat i juni 2023
Svar fra Anastasia den 20. jun. 2023
Thank you so much!!

10/10 Fremragende

Anne Mette

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 7 nætter i maj 2023
Svar fra Alexandros den 9. jun. 2023
Hi Anne Mette,Thank you for taking the time to leave this amazing review for us. We hope to welcome you back very soon.

8/10 Udmærket

Esben

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great compfort and very nice interior design.
The place to stay in London! Great comfort and very nice interior design. Only minus was that the reception area is in the bar/lounge with very loud music, which made it difficult to communicate with the receptionist.
Overnattede 3 nætter i marts 2020
Svar fra Suzie den 24. mar. 2020
Oh wow - that is wonderful to hear - thank you! Towards the end of the week there can be quite an upbeat atmosphere in the restaurant which can filter through to the reception area. Thrilled you enjoyed your stay otherwise. Team Treehouse

10/10 Fremragende

Ingrid

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff v friendly and helpful. The Nest (rooftop bar) is well worth booking. Room was a decent size. Great, quirky decor in the hotel. Excellent stay
Overnattede 1 nat i maj 2024
Svar fra Iulia den 26. maj 2024
Wow, thank you so much for your wonderful review of Treehouse London, Ingrid! We are absolutely thrilled to hear that your experience with us was exceptional on every level. Your kind words about the warm and relaxing vibe of the hotel, the immaculate rooms, and most importantly, our exceptional staff, mean the world to us. We can't wait to see you all again for another fantastic stay! Highly recommended, as you said, and hope to live up to that every time.

10/10 Fremragende

Laura

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Enjoyed the “nature “ feel
Overnattede 2 nætter i maj 2024
Svar fra tatenda den 21. maj 2024
Thank you Laura, we are glad that you enjoyed every bit of your stay including the "nature". We look forward to welcoming you back +team

10/10 Fremragende

Zachary

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i marts 2024
Svar fra Team Treehouse den 20. maj 2024
Thank you for your amazing rate Zachary. Hope to see you again soon!

10/10 Fremragende

Annie

Rejste med familie, Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We had a brief stay here and it was a convenient location to walking around oxford street. The hotel is cute and quiet and the room has a lot of charm and interesting touches. We got the room with the sit-in area by the window, which was lovely even though we didn't get a chance to sit there. The black out shades are so effective that we had no idea it was 10:30am when we woke up and thought it was still before sunrise! Rainfall showers were so lovely too.
Overnattede 2 nætter i april 2024
Svar fra Iulia den 30. apr. 2024
Thank you so much for your glowing review, Annie! We're absolutely thrilled to hear that the Treehouse Hotel London was a dreamy heaven for your getaway! It's wonderful to know that the blackout blinds helped you catch some much-needed ZZZs and became a highlight of your stay. Can't wait to welcome you back for more fabulous experiences on your next London visit!

10/10 Fremragende

Aaron

Overnattede 3 nætter i april 2024
Svar fra Team Treehouse den 18. maj 2024
Hi Aaron,Thank you for choosing Treehouse London and for taking the time to rate your stay. Hope to see you again soon.

10/10 Fremragende

alison, Monmouth Junction

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The staff, each and everyone was very very helpful, always had a smile. The restaurants (Medera and the Nest) was exceptional ! Cuisine, flavors, the hostesses, the host ...everything about the hotel was FANTASTIC!!! Room was awesome, great view!
Overnattede 4 nætter i april 2024
Svar fra Tatenda den 22. apr. 2024
Hi Alison. Thank you for taking the time to leave a feedback following your recent stay with us. We hope to see you again very soon. Team Treehouse

10/10 Fremragende

Katherine

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Perfect location!
Overnattede 5 nætter i april 2024
Svar fra Iulia den 2. maj 2024
Thank you so much for your wonderful review, Katherine! We're absolutely thrilled to hear you enjoyed this getaway at our oasis! Can't wait to welcome you back for more fabulous experiences on your next London visit!

10/10 Fremragende

Tara

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful and unique hotel. Close to shopping, dining, and transportation. All of the staff was very friendly and helpful. Would definitely stay here when we come to London again.
Overnattede 4 nætter i marts 2024
Svar fra Alexandros den 8. apr. 2024
Hi Tara! Thank you so much for this amazing review! We are thrilled to see that the team made you feel at home. We can't wait to welcome you back!

10/10 Fremragende

KELLY

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I loved the look and design of the hotel and how convenient it was to get anywhere in London.
Overnattede 3 nætter i marts 2024
Svar fra Iulia den 31. mar. 2024
What a delightful review, thank you, Kelly! We're thrilled to hear you had a wonderful stay with us. Our team takes pride in delivering exceptional experiences, and your kind words truly warm our hearts.We hope to see you again very soon!Treehouse Team xx

10/10 Fremragende

camlin

Overnattede 4 nætter i marts 2024
Svar fra Anastasia den 11. apr. 2024
Thank you for your wonderful rating!

10/10 Fremragende

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
좋아요
지역상의 특성으로 가격이 좀 있었으나 그외 모든 면에서 좋았음.
Overnattede 3 nætter i februar 2024
Svar fra Iulia den 26. feb. 2024
Thank you for taking the time to leave a review following your recent stay with us. We are extremely happy to see that you have enjoyed your stay at our London oasis. We are looking forward to welcoming you back. The Treehouse Family +

10/10 Fremragende

Vasilis

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024
Svar fra Iulia den 26. feb. 2024
Thank you for taking the time to leave a review following your recent stay with us, Vasilis. We are extremely happy to see that you have enjoyed your stay at our London oasis. We are looking forward to welcoming you back. The Treehouse Family

10/10 Fremragende

Andrew

Overnattede 1 nat i februar 2024
Svar fra Iulia den 18. feb. 2024
Hello Andrew, Thank you for taking the time to leave such a wonderful feedback for us. I am happy to see that the team made you feel at home. We look forward to welcoming you back very soon.

10/10 Fremragende

Hazem

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This is my second time staying at this hotel and it was excellent - especially the staff. At registration, I was graciously greeted by Magdalena, Iulia and Joanos. They answered all my questions are were very friendly. Massive shoutout to Alex and Jackson for helping me out during a time I needed assistance. Excellent staff that are managing this hotel and I will certainly come back to stay. This is my go-to hotel when in London. Mr. Eldine
Overnattede 8 nætter i februar 2024
Svar fra Alexandros den 12. feb. 2024
Hi Hazem,Thank you for taking the time to leave such a wonderful feedback for us. I am happy to see that the team made you feel at home. We look forward to welcoming you back very soon.

10/10 Fremragende

Ella

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Praise!
Only praise to this hotel except for the small detail that there were no umbrellas to borrow by the entrance :) (rainy London) Thank you for all kindness, good service and excellent rooms!
Overnattede 3 nætter i februar 2024
Svar fra Alexandros den 12. feb. 2024
Hi Ella,We can't thank you enough for this amazing review! We are thrilled to see that you had a good time with us. Regarding the umbrellas, we keep some for our guests on the 15th floor by the reception. However, thank you for your feedback and we will keep some downstairs as well in the future. We look forward to welcoming you back very soon.

10/10 Fremragende

Jonathan

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Amazing hotel
Overnattede 4 nætter i januar 2024
Svar fra Tatenda den 29. jan. 2024
Thank you for taking the time to leave a review following your recent stay with us, Jonathan. We are extremely happy to see that you have enjoyed your stay with us. We are looking forward to welcoming you back. The Treehouse Family +

6/10 Okay

sara

Synes godt om: Rengøring, service og personale
Overnattede 2 nætter i januar 2024
Svar fra Iulia den 29. jan. 2024
Thank you for your feedback, Sara! We will make sure to action accordingly for the future!

10/10 Fremragende

Barbara

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Wonderful decor, delicious restaurants, comfy bed and delightful staff!
Overnattede 6 nætter i januar 2024
Svar fra Anastasia den 26. jan. 2024
Thank you for your wonderful feedback!!

10/10 Fremragende

Lydia

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Dizzying bliss by the BBC
A short two night stay. Key for us was my 80th at old mother is a smoker and we needed a place where she could sit and smoke. The lift system was a bit confusing at first but we soon rolled with it. Fab roof top 360 view smoking zone and if not inclined for heights, there is a very nice sheltered small smoking area in front of the hotel. Breakfast and light menus are fab for restoring the body and extremely comfortable beds for a great night sleep.
Overnattede 2 nætter i januar 2024
Svar fra Anastasia den 26. jan. 2024
Thank you for this wonderful feedback, we cannot wait to have you back!

10/10 Fremragende

Catherine

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Welcome to your home away from home
My flight arrived 2.5 hours late. I ended up at the hotel at midnight. When my taxi pulled up the bell man was already outside to help me with the bags and had them removed while I was paying the taxi. Further, the staff had already, without my asking, upgraded me to a large suite. Upon check in my bags were taken to my room and placed while I was still at the front desk - no one asked for tip. Once in my room I instantly felt at home, very warm and welcoming atmosphere. I stay in a lot of hotels each year, from Ritz Carlton’s to Sheratons; never have I had such an amazing and genuine welcoming. Great city views, friendly staff and impeccable service.
Overnattede 2 nætter i januar 2024
Svar fra Anastasia den 26. jan. 2024
Thank you for this beautiful review Catherine! We really hope you will be back again soon!

10/10 Fremragende

Ruggero

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i januar 2024
Svar fra Anastasia den 26. jan. 2024
Thank you for your great rating!

10/10 Fremragende

Fredrik

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023
Svar fra Anastasia den 26. jan. 2024
Thank you for this wonderful rating!

10/10 Fremragende

Marlene

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Everything was good and we felt very safe in this hotel
Overnattede 5 nætter i december 2023
Svar fra Iulia den 28. dec. 2023
Thank you so much for choosing Treehouse London, Marlene!We are really happy you have had a great experience with us and we can't wait for you to make more special memories with us in the future.Lots of love, Treehouse Team

10/10 Fremragende

Arno

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
What a perfect hideout in a perfect spot. We loved the window couch. Great to hang out and it shapes a lot of space in the room. Lots of seating and storage spots in the room as well. Staff is super friendly and helpful. A continental breakfast would be a nice addition though. Room service was good.
Overnattede 4 nætter i december 2023
Svar fra Iulia den 28. dec. 2023
Thank you so much for choosing Treehouse London, Arno!We are really happy you have had a great experience with us and we can't wait for you to make more special memories with us in the future.Lots of love, Treehouse Team

10/10 Fremragende

EDWARD

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
.
Overnattede 2 nætter i december 2023
Svar fra Iulia den 9. dec. 2023
Hi Edward, Thank you for taking the time to leave a review following your recent stay with us. I am happy to see that you have enjoyed your stay with us overall. The Treehouse Family +

6/10 Okay

Ken

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Værelsets komfort
Overnattede 2 nætter i december 2023
Svar fra Iulia den 9. dec. 2023
Hi Ken, Thank you for taking the time to leave a feedback following your recent stay with us. We highly appreciate it and we will look into improving your future visits. Best regards, Iulia

10/10 Fremragende

Jennifer

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Loved the location and the quirk of this special spot…..staff was lovely as well.
Overnattede 4 nætter i november 2023
Svar fra Anastasia den 28. nov. 2023
Thank you so much for this wonderful review! We hope to welcome you back again soon!

10/10 Fremragende

Matthew

Overnattede 4 nætter i november 2023
Svar fra Iulia den 20. nov. 2023
Hi Matthew,Thank you for taking the time to leave such a wonderful feedback for us! We hope to welcome you back very soon.

10/10 Fremragende

Christopher

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This truly is a unique property. The decor is imaginative and fun and the room very spacious and clean. The hotel is within walking distance of tube stations and if you are an avid walker, many of the main areas and attractions. Definitely consider The Treehouse on your next visit to London!
Overnattede 7 nætter i oktober 2023
Svar fra Team Treehouse den 8. nov. 2023
Hi Christopher,Thank you for taking the time to leave such a wonderful feedback for us! We hope to welcome you back very soon.

10/10 Fremragende

Lukasz Jan

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Such a uniquely designed resort. Perfect location. Amazing service. Looking forward to staying again
Overnattede 2 nætter i september 2023
Svar fra Team Treehouse den 7. nov. 2023
Hi Lukasz,Thank you for taking the time to leave a review for us and for your kind words. We hope to see you again very soon!

8/10 Udmærket

Juliette

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i oktober 2023
Svar fra Team Treehouse den 31. okt. 2023
Thank you for taking the time to leave a review for us ,Juliette!

6/10 Okay

Simon

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice but small room and expensive
There’s lots to like with quirky styling, super comfy bed, spotlessly clean and very friendly team. However, I was shocked at how small the room was and you don’t get a lot for your money in terms of facilities compared to other hotels charging premium rates. The ground floor team were very friendly but they were more like very friendly bouncers rather than a helpful concierge. Everything we asked for - e.g. an umbrella, spare tea bags - had to be obtained from the reception on the top floor which was a real faff. The staff at Madera need some training. They lacked confidence, finesse and one of them was so laid back and casual it was bordering on faulty towers - asked for a menu and he brought the drinks menu not food, asked for water and he forgot, asked for the bill to charge to room and took paper bill off clipboard and chucked pen at table rather than just handing me the bill on the mini clipboard it should have been presented on. Felt very clumsy and amateur. The receptionist to the restaurant was inaudible and meek and seemed flustered handling three people checking in for their reservation. Weak service overshadowed the nice food.
Overnattede 2 nætter i oktober 2023
Svar fra Team Treehouse den 30. okt. 2023
Hi Simon!Thank you for taking the time to leave a review. We appreciate your feedback and I will pass it to the relevant department to improve for the future. Best regards,

10/10 Fremragende

Carlos

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We were given a very small room at first by the night staff, we wondered if it was the same that we paid for because it looked so different from the pictures in Expedia, but they said it was the right category and they could not change us because the hotel was full. We stayed there for that night and were woken by very loud construction work being done right outside our window since 8am. So we decided to go talk to the day shift to see if something could be done. They were so nice and helpful, they changed us right away to a much better, much bigger room (that looked like the one we actually saw on the website) and we did not have problems with the noice for the other 4 nights we stayed there. Thank you so much for that, we really enjoyed the hotel, they turned a potentially very bad experience into a wonderful one.
Overnattede 5 nætter i oktober 2023
Svar fra Team Treehouse den 1. nov. 2023
Hi Carlos!Thank you for taking the time to leave such a wonderful feedback for us. I am glad you have enjoyed your stay and we hope to welcome you back soon!

6/10 Okay

Claudia

Rejste med partner
Synes godt om: Rengøring, service og personale
Interesting concept, and beautiful views from the restaurant and roof top bar. A must see. Unfortunately, the noise level is terrible if you are on the floor below the restaurant. Also, the elevator wait is always very long.
Overnattede 3 nætter i oktober 2023
Svar fra Team Treehouse den 21. okt. 2023
Hi Claudia,Thank you for taking the time to leave a review for us. We appreciate your feedback and I will pass it to the relevant departments. Thank you again!

6/10 Okay

Eva

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice hotel but not worth the money
Nice hotel but roomy although comfortable was poky & overlooked, so we had to have shutters down all the time. Also, there is construction work going on outside even on a Saturday. Assistance from Reception staff was very hit & miss, some were great but others were totally indifferent
Overnattede 2 nætter i oktober 2023
Svar fra Team Treehouse den 12. okt. 2023
Hi Eva,Thank you for taking the time to leave a review for us. I will pass your feedback to higher management. Thank you again!

10/10 Fremragende

Claudio

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 6 nætter i september 2023
Svar fra Iulia den 9. okt. 2023
Thank you a million times for your glowing feedbackWe can't wait to welcome you back again soon!

10/10 Fremragende

Carol

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 6 nætter i september 2023
Svar fra Iulia den 2. okt. 2023
Thank you so much for choosing Treehouse Hotel as your home away from home.We are delighted to hear that you have had a lovely stay with us!We absolutely cannot wait to welcome you back again!

2/10 Forfærdeligt

jungeun

Overnattede 3 nætter i september 2023
Svar fra Treehouse London den 3. okt. 2023
Hi there, Could we please ask the reason for your score? Thank you!

10/10 Fremragende

Amy

Forretningsrejsende
Synes godt om: Rengøring, service og personale, værelsets komfort
Amazing hotel!
Incredible stay! Will only be staying here when I visit London. They were friendly and accommodating. Hotel was clean and comfortable. Usually with hotels, there’s something I’m unhappy with or grossed out about, but not here. Restaurants are so good and rooftop bar is very cool.
Reception
Reception
View from room
Pine & Gin cocktail
Overnattede 3 nætter i september 2023
Svar fra Iulia den 1. okt. 2023
Wow, thank you a million times for your fantastic review! We're absolutely thrilled that our friendly staff, pristine rooms, and fantastic facilities made your stay delightful.Your appreciation means the world to us, and we look forward to welcoming you back soon!

10/10 Fremragende

Kelly

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i september 2023
Svar fra Iulia den 30. sep. 2023
Thank you for your wonderful feedback :) We hope to welcome you back again soon!

8/10 Udmærket

Jason

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i september 2023
Svar fra Anastasia den 18. sep. 2023
Thank you for your wonderful rating!

10/10 Fremragende

Anna, Seattle

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We had a wonderful stay - thanks so much.
Svar fra Anastasia den 15. sep. 2023
Thank you so much for your wonderful feedback!

2/10 Forfærdeligt

Sally Hopson

Synes godt om: Rengøring
Synes ikke om: Værelsets komfort
Not for us!
I think I might be a bit too old to stay here, if you want to sleep at the hotel don’t bother, the rooftop bar is in fact a rooftop nightclub and the bass kept me up til late, we were then woken by staff preparing for breakfast service at 6am Sunday morning moving chairs on the floor above. We also waited an hour for a room service order of a bottle of wine, just an all round disappointment
Overnattede 1 nat i september 2023
Svar fra Iulia den 11. sep. 2023
Thank you for your feedback and we are extremely sorry to hear that you were disappointed with your stay. Please rest assured that your feedback is carefully taken into consideration and we are looking into solving the issues mentioned. Thank you again!

8/10 Udmærket

Justina

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good service and nice rooms but some bits missing
The hotel still has scaffolding around when I’ve been told that it’s done. Service overall was amazing, front desk extremely nice and helpful and everyone did a great job. Rooms were really nice. One thing was that I couldn’t find a socket for the hairdryer in the bathroom (looked everywhere) so had to do it by the bed with no mirror which was uncomfortable. There’s no night curtains so the lights from the buildings will be shining through and also if you like to sleep Longer the sun will be 1st thing that wakes you. Also I was woken up by breaking glass sound (even tho I was in the 9th floor) as I think the bins were taken out somewhere outside so it was extremely loud. Overall it’s nice but can have bits that will get to you.
Overnattede 1 nat i september 2023
Svar fra Iulia den 11. sep. 2023
Thank you Justina for your kind words and our deepest apologies for the inconveniences faced during your stay with us. I can guarantee you that all the feedback provided will be considered and actioned upon as guests’ satisfaction is our main priority. We will make sure your next stay will be without fault, even more tremendous and just as personalised :)

10/10 Fremragende

Ben

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great rooftop bar and perfect location near soho
Overnattede 2 nætter i august 2023
Svar fra Team Treehouse den 26. aug. 2023
Thank you so much for your lovely review!