Executive-værelse (Henrietta) | Egyptiske bomuldslagner, premium-sengetøj, minibar

Anmeldelser af The Henrietta Hotel

4 out of 5
The Henrietta Hotel
14-15 Henrietta Street, London, England

Anmeldelser

9,6

Enestående

Bedømmelse på 10 − Fremragende. 350 af i alt 440 anmeldelser" "
Bedømmelse på 8 − Udmærket. 72 af i alt 440 anmeldelser" "
Bedømmelse på 6 − Okay. 12 af i alt 440 anmeldelser" "
Bedømmelse på 4 − Dårligt. 4 af i alt 440 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 2 af i alt 440 anmeldelser" "

9,8/10

Rengøring

9,6/10

Service og personale

9,4/10

Faciliteter

9,6/10

Overnatningsstedets tilstand og faciliteter

9,4/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i januar 2024
Svar fra Manager den 7. feb. 2024
Hey there,We're thrilled to see your positive feedback.We do our best to ensure that guests feel welcome and it is very rewarding to read that you enjoyed your stay.We all hope to see you again on your next visit to London.Take care,

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i januar 2023
Svar fra Joanna Tutak, Hotel General Manager den 13. jan. 2023
Kære gæst.Tak for de pæne ord om dit ophold hos The Henrietta Hotel.Vi er glade for at høre, at du nød dit ophold her på The Henrietta Hotel og at servicen var tilfredsstillende.Du er selvfølgelig altid velkommen tilbage på hotellet!Joanna Tutak, Hotel General Manager

10/10 Fremragende

Jette

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2022
Svar fra Joanna Tutak, Hotel General Manager den 11. feb. 2022
Dear Jette, We would like to thank you for your rating so highly your recent stay. We are glad we met your requirements. Again, thank you very much. We hope to welcome you back for a return visit, Best regards, Joanna Tutak, Hotel General Manager

10/10 Fremragende

Ole

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Extremely central location and a very friendly staff with boutiquestyle personal service touches. Lifts were out of order for a couple of hours but these things happen in old buildings - not the impression that this was a repetitive issue Will revisit due to a good experience in general
Overnattede 1 nat i august 2019
Svar fra The Henrietta Team den 7. sep. 2019
Dear Ole, Thank you for your very nice feedback. Indeed, it is not a repetitive issue and we are deeply sorry it happened during your stay, thank you so much for your understanding. All the team are looking forward to welcoming you again, Warm regards, Henrietta Team

8/10 Udmærket

Jeppe

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juni 2019
Svar fra The Henrietta Team den 18. jul. 2019
We thank you for your nice feedback Jeppe,

8/10 Udmærket

Verificeret rejsende

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Dejligt område, venligt og hjælpsomt personale, dejligt værelse,
Overnattede 6 nætter i april 2019

10/10 Fremragende

ulrich

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Cool hotel i Covent Garden med sans for indretning
Perfekt beliggende i Soho med masser af sjæl og atmosfære - gode restauranter / butikker next door. Værelset var et stand room men perfekt og smagfuldt indrettet med udsigt over byens tage. Bedste seng med Lækreste bløde sengetøj og morgenkåber . God mad og masser af stemning - klart at anbefale 👌👌✨
Overnattede 1 nat i december 2018
Svar fra The Henrietta Team den 23. mar. 2019
Dear Ulrich, Thank you so much for your amazing review and recommendation! We are so glad you loved your room and the decoration! We hope to see you here during your next stay in London! Best wishes, The Henrietta Team

10/10 Fremragende

Michael, Poole

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Loved it!. Central for all things Covent Garden and Theatreland. Looking forward to our next stay.
Overnattede 3 nætter i maj 2024

8/10 Udmærket

Sally

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Boutique hotel in the heart of Covent Garden. Excellent concierge service.
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Janelle, Connellsville

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful hotel!
Overnattede 3 nætter i maj 2024

8/10 Udmærket

Karl

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The Henrietta Hotel great boutique hotel. Nice rooms, great location nice restaurant for breakfast and lunch. The hotel is on one of the pedestrian only streets - so you’ll need to deal with you bag for a block or so.
Overnattede 3 nætter i april 2024
Svar fra Joanna Tutak, Hotel General Manager den 21. maj 2024
Hi Karl,Thanks for leaving us feedback!It's wonderful to hear that you enjoyed our cozy rooms and found our location to be so convenient for your adventures around Covent Garden. We're also thrilled that you appreciated the breakfast and lunch offerings at our restaurant. It sounds like you had a short journey with your bags on our pedestrian street, but I hope it added to the charm of arriving at our doorstep — remember, we're always here if you need us!We hope you choose to come back on any future trips you make to London.Best wishes,Joanna Tutak, Hotel General Manager

10/10 Fremragende

Kyle

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We had a lovely stay at The Henrietta! Although it’s in Covent Garden, it’s relatively quiet. The location is perfect - easy access to multiple tube lines, shopping, dining, and theatres. The staff were all very kind and accommodating. It truly felt like a home away from home! We will be staying there the next time we are in London.
Overnattede 7 nætter i maj 2024
Svar fra Joanna Tutak, Hotel General Manager den 21. maj 2024
Hi Kyle,Thanks for sharing your great review.We're thrilled to hear our location nestled in Covent Garden provided the perfect base for your London adventures, and that our team's warmth added that special touch to your stay. It's wonderful to know the peacefulness of our hotel contributed to your lovely stay, despite the lively surroundings! And yes, feeling like a home away from home is exactly what we aim for – your comment has us beaming with pride.We can't wait to welcome you back on your next visit!Take care,Joanna Tutak, Hotel General Manager

10/10 Fremragende

Pamela

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We enjoyed our stay at The Henrietta Hotel. Unfortunately, the hot water was not working for a large portion of our stay, so we weren’t able to take full advantage of the huge bathroom area. Many extras were offered. Free drinks in the downstairs bar. Lovely biscuits. The area feels safe, very close to theatres and a wide range of dining choices.
Overnattede 1 nat i januar 2024

10/10 Fremragende

Tracey

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very unique rooms. Quite location, but in the middle of everything. Handy for the theatre.short walk to train station.
Overnattede 1 nat i marts 2024

10/10 Fremragende

Adriana

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Our stay was amazing. Area around the hotel is super walkable and has many dining options, so very convenient. Access to the tube is very close so it lets you move around the city very easily. Hotel staff were always helpful and friendly.
Overnattede 5 nætter i maj 2024
Svar fra Manager den 15. maj 2024
Hi Adriana,Thank you so much for sharing your lovely experience with us!It's fantastic to hear that you found our neighborhood perfect for a stroll and dining out. We're also thrilled our location made zipping around London on the tube a breeze for you. Our team is over the moon to know their efforts to assist you didn't go unnoticed! We're all about providing those spotless rooms and top-notch amenities to make your stay as comfy as can be.We're already looking forward to your next visit – there's always a warm welcome waiting for you here!Take care,

8/10 Udmærket

Paul

Rejste med partner
This location is very busy and noisy. We had a lovely room that overlooked the church courtyard nearby. The place was lovely but had a few quirks. First of all, they put a limit on how hot the water can get in the shower so we didn’t have hot water for 2 out of six days. The light switches did not work properly. There was no iron in the room. Finally, the heater/air conditioner was terrible. You could have in air or heat and setting the temperature meant nothing. A bit stuffy and either too warm or too cold. We would stay here again as it was a great central location in the city and we loved our room
Overnattede 6 nætter i maj 2024

10/10 Fremragende

Ellen

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Immaculate. Comfortable. Courteous staff.
Overnattede 5 nætter i april 2024
Svar fra Manager den 6. maj 2024
Dear Ellen,Thank you so much for your awesome review.We are thrilled to hear that you found our team extremely friendly and accommodating. Our team works hard to ensure that every guest has a comfortable and enjoyable stay. It's great to know that you appreciated the cleanliness of your room, the hotel's condition, and the level of service provided. We take pride in maintaining a high standard of cleanliness and comfort for our guests.We hope to see you again on your next visit to London.Best regards,

10/10 Fremragende

John

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024
Svar fra Manager den 6. maj 2024
Hey there,John!Thank you for your feedback.We are pleased that we were able to meet your expectations.We hope you choose to come back on any future trips you make to London.Best wishes,

8/10 Udmærket

Olivier

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location in Covent Garden! Unfortunately the Bar was closed on sunday night Great minibar selections
Overnattede 1 nat i april 2024
Svar fra Joanna Tutak, Hotel General Manager den 6. maj 2024
Dear Olivier,Thank you for taking the time to share your feedback.It's delightful to hear you enjoyed our prime Covent Garden spot and the selection in our minibar! We're all about those fancy little treats that make your stay special. When it comes to room cleanliness and hotel condition, we're over the moon that you've given us top marks – our housekeeping team does a little happy dance every time someone notices their hard work.As for the bar, I'm sorry to hear you missed out on our cocktail magic on Sunday night. It seems like you caught us just as we were winding down for the evening, but we'll make sure to keep the good vibes and excellent drinks ready for your next visit!We hope to welcome you back.Best wishes,Joanna Tutak, Hotel General Manager

10/10 Fremragende

Clancy

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Cute boutique hotel with the most welcoming staff you will ever meet! Thank you everyone at The Henrietta for making our stay in London so memorable ❤️
Overnattede 6 nætter i marts 2024
Svar fra Joanna Tutak, Hotel General Manager den 6. maj 2024
Hi Clancy,wow! Your positive feedback made our day. Thanks for the love!We're absolutely thrilled you found our staff to be the most welcoming. It's wonderful to hear that your experience with us has become a cherished memory. And speaking of memories, it sounds like our room amenities hit the mark! We take great pride in those carefully curated touches. Just like the perfect cocktail at our Miracle at Henrietta, we aim to mix the right amount of comfort and charm for our guests.We hope you choose to come back on any future trips you make to London.Best wishes,Joanna Tutak, Hotel General Manager

8/10 Udmærket

Carol

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The rooms were well appointed, clean and surprisingly quiet for central London. The bed was very comfortable. Thank you for the room upgrade. Splendid views across to the London Eye. Tip - read the location instructions the hotel send you as they also have a building on the other side of the street!
Overnattede 1 nat i april 2024
Svar fra Manager den 15. apr. 2024
Dear Carol,We appreciate the time you took to share your feedback.We are delighted that our location was great for you and you enjoyed a good night's sleep.We hope to see you again in the future.Best regards,

10/10 Fremragende

Jean Francois

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Le calme du lieu , l'amabilité et la disponibilité du personnel. Certains membre du personnel parle français c'est un petit plus.
Overnattede 4 nætter i april 2024
Svar fra Joanna Tutak, Hotel General Manager den 15. apr. 2024
Bonjour Jean-François,Nous sommes ravis que tu aies trouvé le calme chez nous, c'est essentiel pour se ressourcer après une journée trépidante dans Covent Garden ! L'amabilité et la disponibilité de notre équipe sont des points sur lesquels nous mettons un accent particulier, donc savoir que cela t'a marqué nous fait chaud au cœur. Et quelle chance, tu as pu profiter de notre personnel francophone, c'est toujours plus agréable de pouvoir échanger dans sa langue maternelle, n'est-ce pas ?Au plaisir de te revoir chez nous,Joanna Tutak, Hotel General Manager

10/10 Fremragende

Dawn

Rejste med familie
Synes godt om: Faciliteter
My daughter and I stayed here for three nights and we loved it. Great hotel on a fantastic street (with fantastic restaurants) in a wonderful area
Overnattede 3 nætter i marts 2024
Svar fra Manager den 2. apr. 2024
Dear Dawn,Thank you for taking the time to review your stay.We are delighted to hear that you enjoyed our convenient location and facilities.We hope to see you again on your next visit to London.Best regards,

8/10 Udmærket

Mary, Hartford

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We had to switch buildings due to our extended stay and that was a problem we wished to avoid.
Overnattede 2 nætter i marts 2024
Svar fra Joanna Tutak, Hotel General Manager den 1. apr. 2024
Hello there,Thank you for taking the time to share your experience with us.We've noted that switching buildings was a bit of a hiccup for you; we aim to make every aspect of your stay seamless and we're genuinely sorry to hear that this wasn't the case. While we're proud to offer a choice of buildings to accommodate our guests' preferences, we understand that sometimes moving can be a bit inconvenient.We hope to see you again on your next visit to London.Best regards,Joanna Tutak, Hotel General Manager

10/10 Fremragende

Manuel Navarro

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
One of the best hotel experiences of my life. The service of the staff is remarkable and the location can’t get any better if you want good food and shopping.
Overnattede 7 nætter i marts 2024
Svar fra Joanna Tutak, Hotel General Manager den 29. mar. 2024
Hi Manuel,Thank you for this positive feedback.It's music to our ears that our team's service hit a high note for you; they're the heart and soul of what we do! Plus, we're glad you loved our prime location – it's truly a shopper's paradise and a foodie's delight, isn't it? And who can resist a good spree or a tasty treat just a hop, skip, and a jump away?We hope you choose to come back on any future trips you make to London.Best wishes,Joanna Tutak, Hotel General Manager

8/10 Udmærket

L

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The Henrietta is a great place to stay in Covent Garden. It’s in an excellent location. The staff is so nice and helpful. We loved the room and bathroom - super clean and well appointed. The elevator was broken during our stay, but the staff was so helpful with luggage, so it really didn’t matter, and we got lots of extra steps in! I would stay there again and plan to. Thank you Henrietta! I can’t wait to come back.
Overnattede 4 nætter i februar 2024
Svar fra Joanna Tutak, Hotel General Manager den 29. mar. 2024
Hello! We can't thank you enough for your insightful review!We're thrilled to hear you found our location excellent and our team's service top-notch; it's what we strive for! And knowing you loved your room and found it super clean and well-appointed really warms our hearts. Regarding the elevator, we appreciate your understanding and are glad our team could assist with your luggage. It's great that you could get some extra steps in too—every cloud has a silver lining, right?We can't wait to welcome you back for another stay—hopefully with the elevator in tip-top shape by then! Best wishes,Joanna Tutak, Hotel General Manager

10/10 Fremragende

Susan

Overnattede 3 nætter i marts 2024
Svar fra Manager den 29. mar. 2024
Hey Susan! Your kind words are music to our ears. Thanks for the rave review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We hope to see you again on your next visit to London.Best regards,

10/10 Fremragende

Abdiel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i marts 2024
Svar fra Manager den 12. mar. 2024
Hi Abdiel,Thank you for taking the time to share your opinion with us.We are pleased that we were able to meet your expectations.We hope you choose to come back on any future trips you make to London.All the best,

10/10 Fremragende

Gill

Overnattede 1 nat i februar 2024
Svar fra Manager den 29. mar. 2024
Dear Gill,Thank you for such a positive review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We hope to see you again on your next visit to London.Best regards,

10/10 Fremragende

Gill

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very comfortable bed. Fantastic locatiin
Overnattede 1 nat i februar 2024
Svar fra Manager den 3. mar. 2024
Hey Gill,It’s great to receive this feedback about your recent visit.Our team thanks you for your many compliments and are delighted to hear that everything about our hotel and your stay with us was to your satisfaction.We hope to see you again on your next visit to London.All the best,

10/10 Fremragende

Gill

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Fantastic, quirky, great location. Most comfortable bed
Overnattede 2 nætter i februar 2024
Svar fra Joanna Tutak, Hotel General Manager den 3. mar. 2024
Hi Gill,Thanks for such a positive review.We're thrilled to hear you found our beds super comfy and our location spot-on for your adventures around town. It's music to our ears that you appreciated our unique charm – we do love to stand out from the crowd! It seems like you had a good snooze, and that's what we aim for.Your kind words about our service have been passed on to the team; they were over the moon to hear they could make your stay a 100% delight!We hope to see you again on your next visit to London.Best regards,Joanna Tutak, Hotel General Manager

10/10 Fremragende

Suyin

Rejste i en gruppe, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Gorgeous little hotel in a fantastic location. Rooms were spacious and clean and beds were incredibly comfy. Our bathroom was also a great size. Staff were lovely and offered us a late check out of 1pm as they knew we had a late afternoon flight. Would absolutely stay here again and recommend to friends.
Overnattede 4 nætter i februar 2024
Svar fra Joanna Tutak, Hotel General Manager den 28. feb. 2024
Hi there!Thanks for such a perfect rating.We're thrilled you found our rooms to be spacious, clean, and the beds super comfy - nothing beats a good night's sleep, right? Our team always aims to provide that extra touch of hospitality, so it's great to hear you appreciated the late check-out.We all hope to see you again on your next visit to London.Take care,Joanna Tutak, Hotel General Manager

8/10 Udmærket

Geoffrey

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024
Svar fra Manager den 28. feb. 2024
Hi Geoffrey,Your positive feedback made our day. Thanks for the love!We're pleased that you had a pleasant stay with us and appreciated our high standards.We hope you choose to come back on any future trips you make to London.Best wishes,

10/10 Fremragende

James

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great boutique hotel in great location.
Overnattede 1 nat i februar 2024
Svar fra Manager den 26. feb. 2024
Hello James,Thanks for this great feedback.It's fantastic to hear that you found our boutique location spot-on. We do take pride in our heart-of-Covent-Garden spot, perfect for that theatre trip or market mooch, right? And I'm thrilled you felt 100% about the room's cleanliness – our housekeeping team does a stellar job, they're like cleaning ninjas!We'd be over the moon to welcome you back for another stay – we promise to keep the comfort and sparkle just as high! Warm regards,

10/10 Fremragende

Abigail

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i februar 2024
Svar fra Manager den 26. feb. 2024
Hey Abigail,We're jumping with joy thanks to this incredible review.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We hope to see you again on your next visit to London.All the best,

8/10 Udmærket

Angela

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i februar 2024
Svar fra Manager den 26. feb. 2024
Dear Angela,Thank you for sharing this lovely review.We're pleased that you had a pleasant stay with us and appreciated our high standards.We hope to see you again on your next visit to London.Best regards,

10/10 Fremragende

Dr Janine

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent location and really well-appointed rooms. The staff were friendly and helpful. Slight issue in that the rooms are not well sound proofed and the pillows are very soft but these a minor issues. Would definitely stay here again.
Overnattede 1 nat i februar 2024
Svar fra Joanna Tutak, Hotel General Manager den 23. feb. 2024
Hi,Janine! A big thank you for your review. We truly appreciate it!We're thrilled to hear you loved our prime location and the comfort of our rooms, and it warms our hearts to know our team made you feel welcome. It's always our aim to make each stay memorable! Regarding soundproofing, while we've put effort into ensuring a peaceful environment, we understand that sometimes the vibrant spirit of Covent Garden can be a little too lively. We'll look into how we can further enhance the tranquillity of our rooms. As for the pillows, we strive for cosiness, but we realise that 'just right' can be different for everyone. Did you know we offer a pillow menu? Next time, we'd be delighted to find the perfect fit for your dreamy sleep!We can't wait to have the chance to host you again and share more of what makes our hotel special.We look forward to welcoming you back. Best wishes,Joanna Tutak, Hotel General Manager

10/10 Fremragende

Christina, Woking

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
What a find for us for future theatre trips. Friendly staff and a lovely welcome. Our room was so comfortable and had every thing we needed, great bed, good linen, plenty of room, adjustable heating and a real attention to detail. We loved that our bed was turned down and cookies left for when we got back from our evening out. The restaurant food and service was excellent and in the morning breakfast cooked freshly by a chef who could poach perfect eggs. Will be back.
Overnattede 1 nat i februar 2024
Svar fra Joanna Tutak, Hotel General Manager den 23. feb. 2024
Hello Christina! Your positive review is the pep in our step today. We appreciate it!We're thrilled to hear that our cosy rooms hit the mark for you and that you enjoyed the comfy bed and high-quality linen - a perfect duo for a dreamy sleep! Our housekeeping team will be chuffed to know that their turn-down service and cookie surprise were a hit. It sounds like our chef's poach-perfect eggs made your morning at breakfast, which is just the kind of start we hope to give our guests for their day. And it's great to hear that the restaurant lived up to your expectations too!We hope to see you again on your next visit to London.All the best,Joanna Tutak, Hotel General Manager

10/10 Fremragende

Robyn

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely stay on every level ❤️
Overnattede 5 nætter i februar 2024
Svar fra Manager den 23. feb. 2024
Hi Robyn,Your kind words are music to our ears. Thanks for the rave review.We are all thrilled that you enjoyed every aspect of your stay and that our team members added to this experience positively.We hope to see you again on your next visit to London.All the best,

10/10 Fremragende

Martin, Pasadena

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful hotel, friendly and helpful staff. Very great area/very walkable
Overnattede 3 nætter i februar 2024

10/10 Fremragende

Alana

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024
Svar fra Manager den 23. feb. 2024
Hey Alana,Thanks a lot for this lovely review. You made our day!We are pleased that we were able to meet your expectations.We hope to see you again on your next visit to London.Best regards,

10/10 Fremragende

Kevin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great stay in Covent Garden
Very nice little hotel in a great location in Covent Garden. Excellent room, very well decorated and designed.
Overnattede 1 nat i februar 2024
Svar fra Joanna Tutak, Hotel General Manager den 26. feb. 2024
Hi Kevin,It was a pleasure to receive your kind review.Your kind words about the room's decor and design truly warm our hearts, and we're thrilled you noticed the effort we put into creating a unique atmosphere. The fact that you found your stay excellent is music to our ears, and we can't wait to pass on your compliments to our dedicated housekeeping team. The top marks you've given across the board have got us all doing a little happy dance over here!We hope you choose to come back on any future trips you make to London.Best wishes,Joanna Tutak, Hotel General Manager

10/10 Fremragende

LAURA

Overnattede 1 nat i februar 2024
Svar fra Manager den 26. feb. 2024
Hi Laura,Thanks a lot for this lovely review. You made our day!We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We hope to see you again on your next visit to London.Best regards,

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i februar 2024
Svar fra Manager den 23. feb. 2024
Hi there,Thanks for sharing your feedback with us.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We all hope to see you again on your next visit to London.Take care,

10/10 Fremragende

Matthew

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great central London Hotel
Wonderful hotel. Great location, amongst the heart of Covent Garden, easy for Theatreland and central London. No noise, very comfortable beds. Spotless rooms and wonderful bathroom
Overnattede 1 nat i februar 2024
Svar fra Manager den 15. feb. 2024
Hi Matthew,Thank you for taking the time to share your experience with us!We're thrilled to hear you found our central location right in the heartbeat of Covent Garden to be perfect for your London adventures. It's no small feat to keep the vibrant city's noise at bay, so we're glad our efforts have paid off and you enjoyed a peaceful stay. A good night's sleep is paramount, and we're delighted to know our beds were just the ticket. Our housekeeping team will be over the moon knowing their dedication to spotless rooms didn't go unnoticed!We can't wait to welcome you back for another comfortable and enjoyable stay. Until then, take care!

10/10 Fremragende

Kim

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Henrietta is PERFECT for your trip to London!
The location is perfect. Right in the heart of Covent Gardens, with shops and restaurants steps away. And a 10 minute walk to the Theatre district. Our room was immaculate. Had everything we needed. And the staff were lovely. Answered a few questions we had about the area and provided a 430am wake up on the day of our departure. Always courteous and knowledgeable. I've stayed in the area 4 times in total. On each previous trip, I felt that I sacrificed comfort for the sake of location. Didn't have that feeling at the Henrietta. Bed was like a nest! Bathroom had plenty of space. Perfect. Will definitely stay here again!
Overnattede 5 nætter i februar 2024
Svar fra Joanna Tutak, Hotel General Manager den 15. feb. 2024
Hi Kim,Thanks for this great feedback.It's wonderful to hear that you found our location right in the heart of Covent Gardens ideal for your London adventures, and even better, just a stone's throw away from the thrill of the Theatre district! We're thrilled that your room met all your needs, with the cleanliness shining brighter than the Crown Jewels. Our team certainly prides themselves on being as helpful as a Swiss Army knife and it's great to know they were able to assist you with any queries and ensure you were up and at 'em for your early departure. The comfort of our beds being compared to a nest is possibly the best compliment they could receive – we're glad you found a cosy haven after your days out and about. We're absolutely delighted that you're considering us again for your next trip!We look forward to welcoming you back.Until next time,Joanna Tutak, Hotel General Manager

10/10 Fremragende

Colin

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
A fabulous first rate stay - A* !
An absolutely wonderful first class stay at the Henrietta, a lovely boutique hotel, wonderfully comfy, stylish yet relaxed hotel in an AMAZING location. Great staff, fabulous breakfast and an amazing and huge room. It was my mums birthday and the hotel went above and beyond to accommodate requests and make everything extra special.... couldn't fault it - wouldn't hesitate to recommend! Thank you so much to all at the Henrietta! We will definitely be back...
Overnattede 1 nat i februar 2024
Svar fra Joanna Tutak, Hotel General Manager den 12. feb. 2024
Hi Colin,Your glowing review just brightened our day. Thank you!We're thrilled you found our hotel comfy and stylish, and it's great to hear our location hit the mark for you! Our team is beaming with pride knowing they made your mum's birthday extra special. We always aim to create those memorable moments for our guests. Your praises about the fabulous breakfast and the huge room have us smiling from ear to ear, and we're glad that every detail of your stay was up to the mark. It's reviews like yours that really make our day!We hope you choose to come back on any future trips you make to London.Best wishes,Joanna Tutak, Hotel General Manager

10/10 Fremragende

Dean

Rejste med partner
Synes godt om: Overnatningsstedets tilstand og faciliteter
Julia and her front desk colleagues were efficient, helpful and warm, Julia in particular was naturally welcoming and fun to deal with. The hotel itself is a little gem in a great location for Covent Garden especially and to explore London from generally. Restaurant, bar and cocktails are are of a high quality. Will definitely stay again.
Overnattede 1 nat i februar 2024
Svar fra Joanna Tutak, Hotel General Manager den 8. feb. 2024
Dear Dean,Thank you for this positive review of your stay with us.It's awesome to hear that Julia and the front desk team made a great impression on you; they're real stars at making our guests feel welcome. We're thrilled you found our location perfect for exploring Covent Garden and beyond. We're also glad you enjoyed the high-quality offerings at our bar and restaurant too – our cocktails are something we're pretty proud of! We can't wait to have you stay with us again.We hope you choose to come back on any future trips you make to London.Best wishes,Joanna Tutak, Hotel General Manager

10/10 Fremragende

Risa

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Beautiful Covent Garden Boutique Hotel
The staff at The Henrietta Hotel made this an extraordinary experience for me. They were warm and welcoming, and graciously upgraded me to a suite in honor of my 60th birthday. I could not be more appreciative of their excellent hospitality.
Overnattede 1 nat i februar 2024
Svar fra Joanna Tutak, Hotel General Manager den 8. feb. 2024
Dear Risa,Thank you for sharing the review of your stay with us.We're over the moon to hear that your 60th birthday was made extra special with a suite upgrade – consider it our way of adding a little sparkle to your celebration! Our team is always eager to make our guests feel welcomed and cared for, so your kind words mean the world to us. Reading that you found our rooms impeccable and our service top-notch is just the cherry on top. We pride ourselves on maintaining a high standard of comfort and cleanliness, so it's fantastic to see that reflected in your experience.We hope to see you again on your next visit to London.All the best,Joanna Tutak, Hotel General Manager

6/10 Okay

LOREDANA

Rejste med partner
Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Stile arredamento del hotel abbastanza anonimo. Abbiamo passato i nostri giorni di vacanza senza poter caricati in nostri cellulari per mancanza di adattatori per le prese .
Overnattede 3 nætter i februar 2024
Svar fra Joanna Tutak, Hotel General Manager den 8. feb. 2024
Ciao Loredana,Grazie per la tua recensione.Siamo felici che abbia trovato la pulizia della nostra struttura impeccabile e il servizio eccellente, aspetti che curiamo con attenzione per garantire standard elevati. Ci dispiace, però, per l'inconveniente che hai riscontrato con gli adattatori per le prese. Vorremmo rassicurarti che normalmente offriamo adattatori su richiesta, come menzionato nelle informazioni a disposizione degli ospiti, e il nostro team è sempre pronto a fornire assistenza in caso di necessità.Non vediamo l'ora di poterti accogliere di nuovo presso il The Henrietta Hotel, per cui a presto!Joanna Tutak, Hotel General Manager