Dear Helle, thank you for your feedback. We are pleased to learn you enjoyed your stay with us. See you again soon! Kind regards, Senami

Dear Troels Mads, thank you for your feedback. . It makes us happy to know you had an enjoyable stay and that you were satisfied with the facilities offered. We will have great pleasure sharing your feedback with the rest of our team. We are looking forward to welcoming you again for another memorable stay. Kind Regards, Marylin

Dear Guest, thank you for your review. We are truly disappointed to learn that your experience has not been up to your expectations. Please rest assured we work extremely hard to deliver excellent experiences, and we are saddened that you felt differently on this occasion. Please rest assured we are in contact with our hotel team to investigate further what happened. We would love to welcome you back soon to have another opportunity to meet your expectations. Kind Regards, Solari

Dear Lise, Thank you for taking the time to share your experience. I would like to express my sincere apology if there were aspects of our hotel staff that fell below expectations and did not give you a good impression, we apologize if our staff did not make you feel welcome. Your feedback is shared with the Management team, who will investigate this and take appropriate action. Kind regards, Olga

Thank you for sharing your feedback, Jan. I am truly sorry that you were disturbed during your recent stay with us. I wish we could have resolved this for you during your visit; the comfort of our guests is one of our top priorities and our team are on hand 24/7 to help. We hope for another opportunity to exceed your expectations in the future. Kind regards, Marylin

Dear, Anna, thank you for taking the time to review your stay. We are sorry to hear some aspect of your stay did fell short of expectations. We wish we could have assisted in making your stay more memorable and fixing some of the issues you have faced. We have shared your feedback with the management team who will review it and take appropriate actions. Kind regards, Senami

Dear Klaus, thank you for your review. We are glad that you enjoyed your stay, however, we are sorry if our cleaning measures had a negative impact on your experience. Our Housekeeping team is always willing to clean and service the rooms every day upon request, so we are sorry if you were not well informed during your visit. We do hope to welcome you back soon to have another opportunity to wow you. Kind Regards, Irene

Thank you for your review, Kristia. I am happy you enjoyed your stay with us, and our hotel was the perfect place for you! We can't wait to see you again. Kind regards, Natacha

Thank you for sharing your review, Michael. We are happy you had a pleasant stay with us. We are looking forward to welcoming you back to our hotel. Kind regards, Natacha

Thank you for sharing your experience, Kristian. We are delighted you have enjoyed another great stay with us. It is very pleasing to see you appreciate the measures we have taken in response to Covid-19. We hope we can welcome you again soon! Warm regards, Lucy

Dear Erik, Thank you for taking the time to leave us a feedback regarding your recent stay at Park Plaza Victoria. We are glad to hear that your experience with us has been satisfactory, and we look forward to welocming you again on the next occasion. Warmest Regards

Hello there! Thank you for the perfect rating! We are thrilled to see you loved our central location and stylish rooms. We look forward to welcoming you back soon! -Ilona

Thank you for your nice comment, Andria,We are delighted to hear that you found our beds comfortable and the room spacious. Looking forward to you coming again! Kind regards,

Dear Elizabeth, thank you for taking the time to share your feedback from your visit to Park Plaza Victoria London. Please accept our sincere apologies for the shortfalls you encountered, as you have mentioned. We have shared your feedback with the management team who will review it and take appropriate action. We hope for another opportunity to welcome you back and pleasantly surprise you. Kind regards, Senami

Thank you for your message, Angela Carlson,We are so happy to see you enjoyed your stay with us and that you found the room spacious. Looking forward to you coming again! Kind regards,

Dear Lina,Warm greetings from Park Plaza Victoria London and we sincerely appreciate your recent stay with us and detailed feedback.We are elated to hear about the positive aspects of your stay.However, I deeply regret that certain areas fell short of expectations. We strive for excellence and your feedback is crucial in aiding us to enhance our guest experiences. We hope for another opportunity to serve you better.Warm Regards,Hotel ManagementPark Plaza Victoria London

Dear Maureen, thank you for sharing your wonderful review. We are so glad to hear you liked our hotel's excellent location, as well as your room. We also appreciate your nice comments towards our friendly and helpful team. We look forward to welcome you back soon! Best wishes,

Dear Nancy A, thank you for your nice feedback! We are thrilled to hear that you enjoyed your whole stay and lovely to read such nice comments regarding the hotel recommendation! We truly hope you come back to stay with us again very soon. Kind regards, Solari

Dear Edna, thank you for taking the time to write a review. We truly appreciate your nice comments about our hotel location and the helpful staff. We look forward to welcoming you back. Kind regards, Solari

Dear Michael, thank you for sharing your review. We are truly sorry to read your room did not live up to your expectations, as we want all of our guests to have a comfortable stay and a room they're happy with. Thank you for your feedback and rest assured it will be raised to the attention of our designated team to review and ensure we meet guests’ satisfaction. We do hope to welcome you back to have a new opportunity to exceed your expectations. Kind Regards,

Dear James, thank you for sharing your review. We are so glad to hear you liked our hotel and it's excellent location. I'm so sorry to hear that your room did not meet our high standards of cleanliness and maintenance and negatively impacted your stay. Please accept my sincere apologies for any inconvenience caused. This does not meet our usual high standards and we wish we could have made this right for you during your stay. We do hope to welcome you back to have a new opportunity to exceed your expectations. Kind Regards,