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Anmeldelser af Millennium Gloucester Hotel London Kensington

4 out of 5
Millennium Gloucester Hotel London Kensington
4-18 Harrington Gardens, London, England

Anmeldelser

8,0

Alletiders

Bedømmelse på 10 − Fremragende. 659 af i alt 1605 anmeldelser" "
Bedømmelse på 8 − Udmærket. 477 af i alt 1605 anmeldelser" "
Bedømmelse på 6 − Okay. 237 af i alt 1605 anmeldelser" "
Bedømmelse på 4 − Dårligt. 122 af i alt 1605 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 110 af i alt 1605 anmeldelser" "

8,2/10

Rengøring

8,2/10

Service og personale

7,8/10

Faciliteter

7,6/10

Overnatningsstedets tilstand og faciliteter

7,8/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Petur

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i marts 2024
Svar fra Chris van Dam den 8. maj 2024
Dear Petur,Thank you for your perfect rating! We're thrilled that you had a great experience at the Millennium Gloucester Hotel. We look forward to welcoming you back for another excellent stay.Best regards,Chris van DamGeneral ManagerMillennium Gloucester Hotel

10/10 Fremragende

Soren Mose

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i februar 2024
Svar fra Chris van Dam den 26. mar. 2024
Dear Soren,Thank you for your perfect rating and for choosing the Millennium Gloucester Hotel! We're thrilled to hear that you had a fantastic stay. We look forward to welcoming you back soon.Best regards,Chris van DamGeneral Manager Millennium Gloucester Hotel

6/10 Okay

Anja Karina

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Ligger helt perfekt, men værelset vi boede på var slidt og ramt af skimmelsvamp. Sorte pletter på væg, vindue og på badeværelset.
Overnattede 3 nætter i november 2023
Svar fra Chris van Dam den 28. dec. 2023
Dear Anja,Thank you for choosing Millennium Gloucester. We appreciate your feedback. We apologize for the issues you encountered in your room. Please be assured that we take this seriously, and corrective measures are being implemented.We hope to welcome you back for a more positive experience.Best regards,Chris van DamGeneral ManagerMillennium Gloucester Hotel

8/10 Udmærket

Steffen

Overnattede 2 nætter i juli 2023
Svar fra Chris van Dam den 29. jul. 2023
Dear Steffen,Thank you for choosing Millennium Gloucester Hotel and for taking the time to provide a feedback. We are glad to know that you enjoyed your stay with us.Our team takes great pride in providing exceptional service and creating memorable moments for our guests. It's incredibly rewarding to know that we exceeded your expectations.We look forward to the pleasure of hosting you again in the future.Warm regards,Chris van DamGeneral ManagerMillennium Gloucester Hotel

2/10 Forfærdeligt

Jan Hojvang

Overnattede 1 nat i juli 2023
Svar fra Chris van Dam den 4. jul. 2023
Dear Jan, Thank you for your review of your recent stay at the Millennium Gloucester Hotel. We apologize if there were any areas that did not meet your expectations. We take your feedback seriously and will address them with our team to ensure improvements are made. We value your patronage and hope to have the opportunity to welcome you back for a more enjoyable experience in the future. Kind regards, Chris van Dam General Manager Millennium Gloucester Hotel

8/10 Udmærket

Ogur

Overnattede 4 nætter i maj 2023
Svar fra Chris van Dam den 22. maj 2023
Dear Ogur,Thank you for choosing the Millennium Gloucester Hotel for your recent stay and for rating your experience. We greatly appreciate your positive feedback and are thrilled to know that you had an excellent stay with us.We strive to provide exceptional service and a memorable experience for all our guests, and we are delighted to know that we succeeded in meeting your expectations.We look forward to welcoming you back on your next visit.Best regards,Chris van DamGeneral Manager,Millennium Gloucester Hotel

10/10 Fremragende

Marlene

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i februar 2023
Svar fra Chris Van Dam den 17. feb. 2023
Dear Marlene,Thank you very much for taking the time to post your feedback following your recent stay. I am so pleased to read that you enjoyed your stay at The Millennium Gloucester Hotel London Kensington and experienced great guest service from the team.I do hope we are able to welcome you back again to the hotel sometime in the future to experience another wonderful stay.Kind Regards,Chris Van DamGeneral ManagerMillennium Gloucester Hotel

10/10 Fremragende

Ketty

Overnattede 3 nætter i oktober 2022
Svar fra Chris Van Dam den 20. okt. 2022
Dear Ketty,Thank you for taking the time to score us following your recent stay at the Millennium Gloucester Hotel, we appreciate your feedback.I was glad that you enjoyed your stay and I will do hope that we will be able to welcome you back one day soon!Best Regards,Chris Van DamGeneral Manager Millennium Gloucester Kensington

4/10 Dårligt

steffen ulrik

Forretningsrejsende
Synes godt om: Rengøring
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
spacious rooms, good location, poor service.
Room had been very heavily odorized so had to vent for two hours. in room there was tea/coffee but no kettle! Service in bar was quite slow - had to ask for bill to pay three times. nice locations and spacious rooms.
Overnattede 1 nat i oktober 2022
Svar fra Chris Van Dam den 17. okt. 2022
Dear Steffen,Thank you for taking the time to provide feedback about your experience and I would like to start by apologizing to you for the inconveniences you faced during your stay.We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future.On a positive note, I am glad that you were satisfied with the spacious room and the location. Indeed the hotel is very well situated and there are many nice places to visit in the area.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Yours Sincerely,Chris Van DamGeneral Manager Millennium Gloucester Kensington

10/10 Fremragende

Sandra

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Absolut dejligt
Det var en helt vidunderlig oplevelse for farmor,mormor, søn,svigerdatter og to børnebørn. Vi kommer igen. Dejligt hotel, søde hjælpsomme medarbejdere, skøn morgenmad, rene værelser. Og bedste beliggenhed.
Overnattede 7 nætter i april 2022
Svar fra Chris vanDam den 7. jun. 2022
Dear Guest Thank you for taking the time to score us following your recent stay at the Millennium Gloucester Hotel, we appreciate your feedback. I was glad to read that you enjoyed your stay and I will do hope that we will be able to welcome you back one day soon! Kind regards, Chris vanDam General Manager

8/10 Udmærket

Chris

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i februar 2022

10/10 Fremragende

Deborah

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Hotel was very nice
Overnattede 2 nætter i maj 2024

10/10 Fremragende

elizabeth

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Room very clean and quiet, great location, but most importantly, caring helpful staff.
Overnattede 3 nætter i maj 2024

10/10 Fremragende

Julie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024

10/10 Fremragende

Gregg, Long Beach

Rejste i en gruppe
Synes godt om: Rengøring, service og personale
Great location , large rooms , friendly helpful staff ! It was a great stay !
Overnattede 3 nætter i maj 2024

8/10 Udmærket

Adam, Boca raton

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great as layover , right next to Piccadilly line. Reasonable room service cost , great food . Kings sized comfortable bed
Overnattede 1 nat i maj 2024

10/10 Fremragende

James

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was great the only thing is the door handle for my bathroom broke off after gently pulling it when I first got in the room. But it was a tiny inconvenience that didn't impact my overall stay.
Overnattede 1 nat i maj 2024

10/10 Fremragende

Kirk

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Convenient location
Overnattede 1 nat i maj 2024

8/10 Udmærket

Andrew

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i maj 2024

2/10 Forfærdeligt

Marg

Rejste med familie
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The washroom/ room was so old. The lobby was nice but not a 4 star I my opinion
Overnattede 2 nætter i maj 2024

4/10 Dårligt

John

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter
I had a connecting room and there was almost no sound insulation from my neighbours.
Overnattede 2 nætter i maj 2024

8/10 Udmærket

Kwok Wai Chris

Rejste med familie
Synes godt om: Rengøring, service og personale
Service is good though we had a dripping with the air con, technical staff got it fixed efficiently. Despite being upgraded to VIP level but apart fr a larger room no other perks. Overall satisfactory
Overnattede 2 nætter i maj 2024

10/10 Fremragende

alan

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great location, average hotel.
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Aleksandras

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great hotel great area had brilliant stay!
Overnattede 1 nat i maj 2024

10/10 Fremragende

Massimiliano, Torino

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Ottimo hotel. Una scelta sicura
Overnattede 1 nat i maj 2024

8/10 Udmærket

Frank

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Convenient location
Overnattede 3 nætter i maj 2024

8/10 Udmærket

Ruben

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location but the bath is a little mouldy and shower need to be fix because you make a lot mess and dangerous
Overnattede 3 nætter i maj 2024
Svar fra Chris van Dam den 10. maj 2024
Dear Ruben,Thank you for your feedback. We're glad you enjoyed our location, but we're sorry to hear about the issues with the bath and shower. We take your concerns seriously and will address these safety and cleanliness problems promptly. We hope to welcome you back for a better experience.Best regards,Chris van DamGeneral ManagerMillennium Gloucester Hotel

10/10 Fremragende

Adrian

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great value 4 star hotel. You won’t find anywhere better than this for the price.
Overnattede 2 nætter i maj 2024
Svar fra Chris van Dam den 10. maj 2024
Dear Adrian,Thank you for your positive feedback. We're delighted to hear that you found great value in our 4-star hotel. We look forward to welcoming you back to the Millennium Gloucester Hotel soon.Best regards,Chris van DamGeneral ManagerMillennium Gloucester Hotel

8/10 Udmærket

Walker

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice hotel. Tube stop 50 yards away. Would stay again for sure. Only knock is that some of the restaurants right outside are fast food chain restaurants like Burger King and Kentucky Fried Chicken. Wish it was a little less "touristy". But the stay was great. Good bed. No issues. Convenient location. Front desk staff very nice.
Overnattede 3 nætter i maj 2024
Svar fra Chris van Dam den 8. maj 2024
Dear Walker,Thank you for your feedback. We're glad you enjoyed your stay and found our hotel convenient, with friendly staff and comfortable beds. We understand your comment about the nearby restaurants and will take it into consideration. We look forward to welcoming you back for another great stay at the Millennium Gloucester Hotel.Best regards,Chris van DamGeneral ManagerMillennium Gloucester Hotel

8/10 Udmærket

Moira

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 7 nætter i april 2024
Svar fra Chris van Dam den 10. maj 2024
Dear Moira,Thank you for your feedback. We appreciate your feedback and are glad you had a positive experience. We look forward to welcoming you back to the Millennium Gloucester Hotel.Best regards,Chris van DamGeneral ManagerMillennium Gloucester Hotel

4/10 Dårligt

James

Forretningsrejsende
Synes godt om: Rengøring
Synes ikke om: Service og personale
The hotel is nicely located right next to Gloucester Road tube station. Although I had a first floor room facing the main road, it was quiet and clean. The most disappointing element of the stay was having very expensive cologne stolen from the room by housekeeping. I had checked out early morning and after realising I left my cologne, I phoned reception immediately and asked them to check the room and secure the cologne. This was still early in the morning before the 11am checkout time. They assured me that they would check and phone me back. Of course, they made no such checks, never phoned me back, and although I rang another 4 times during the morning and afternoon, still they never anything. When I sent my son around to the hotel the next day, the cologne had been taken by house keeping and they told him that it was never there. Very disappointing that they could have acted, but choose not to and then allowed the cologne to be taken. Yes, my fault for leaving it in the first place, but inexcusable for them to completely ignore me after that even though I rang them on numerous occasions.
Overnattede 1 nat i maj 2024

10/10 Fremragende

Liz

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This is a lovely hotel & has great amenities. Events take place at this hotel so be aware of slamming doors and noise at night. The Gloucester tube station was closed, which it is across the street. So be prepared to haul your luggage a few long blocks from the other tube stations. Overall my stay at this hotel was pleasant.
Overnattede 2 nætter i maj 2024
Svar fra Chris van Dam den 8. maj 2024
Dear Liz,Thank you for your feedback. We're glad to hear you enjoyed our amenities and had a pleasant stay. We apologize for any inconvenience caused by the noise and the closure of the Gloucester tube station. We appreciate your understanding and look forward to welcoming you back for an even better experience.Best regards,Chris van DamGeneral ManagerMillennium Gloucester Hotel

8/10 Udmærket

Paul, Odsey

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i maj 2024
Svar fra Chris van Dam den 8. maj 2024
Dear Paul,Thank you for your perfect rating! We're thrilled that you had a great experience at the Millennium Gloucester Hotel. We look forward to welcoming you back for another excellent stay.Best regards,Chris van DamGeneral ManagerMillennium Gloucester Hotel

8/10 Udmærket

RYOTA

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
ヒースローから一本で行きやすい。 シティにも行きやすい
Overnattede 3 nætter i april 2024
Svar fra Chris van Dam den 10. maj 2024
Dear Ryota,Thank you for your feedback. We're glad you found the Millennium Gloucester Hotel easy to reach from Heathrow and convenient for traveling to the city. We look forward to welcoming you back soon.Best regards,Chris van DamGeneral ManagerMillennium Gloucester Hotel

8/10 Udmærket

Pieter

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
uitstekend hotel zeer gunstig gelegen
Overnattede 3 nætter i april 2024
Svar fra Chris van Dam den 10. maj 2024
Dear Pieter,Thank you for your positive feedback. We're delighted to hear that you found the Millennium Gloucester Hotel excellent and conveniently located. We look forward to welcoming you back soon.Best regards,Chris van DamGeneral ManagerMillennium Gloucester Hotel

8/10 Udmærket

HISAKI

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i april 2024
Svar fra Chris van Dam den 9. maj 2024
Dear Hisaki,Thank you for your perfect rating! We're delighted that you had a wonderful stay at the Millennium Gloucester Hotel. We look forward to welcoming you back for another excellent experience.Best regards,Chris van DamGeneral ManagerMillennium Gloucester Hotel

4/10 Dårligt

Deborah

Overnattede 2 nætter i april 2024

10/10 Fremragende

Mohamad

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Best of the best. Highly recommend
Overnattede 4 nætter i april 2024
Svar fra Chris van Dam den 8. maj 2024
Dear Mohamad,Thank you for your perfect rating! We're thrilled that you had a great experience at the Millennium Gloucester Hotel. We look forward to welcoming you back for another excellent stay.Best regards,Chris van DamGeneral ManagerMillennium Gloucester Hotel

8/10 Udmærket

Dr Graeme

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good central location
Overnattede 1 nat i april 2024
Svar fra Chris van Dam den 10. maj 2024
Dear Graeme,Thank you for your feedback. We're glad you enjoyed our central location. We hope to welcome you back to the Millennium Gloucester Hotel soon.Best regards,Chris van DamGeneral ManagerMillennium Gloucester Hotel

10/10 Fremragende

Martin

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very comfortable, reall good location, friendly staff
Overnattede 2 nætter i april 2024
Svar fra Chris van Dam den 10. maj 2024
Dear Martin,Thank you for your feedback. We're delighted to hear you had a comfortable stay and enjoyed our location and friendly staff. We look forward to welcoming you back to the Millennium Gloucester Hotel soon.Best regards,Chris van DamGeneral ManagerMillennium Gloucester Hotel

10/10 Fremragende

Holly

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Excellent stay. Friendly staff, large and clean room, convenient location.
Overnattede 4 nætter i april 2024
Svar fra Chris van Dam den 8. maj 2024
Dear Holly,Thank you for your wonderful feedback! We're delighted that you enjoyed your stay at the Millennium Gloucester Hotel and found our staff friendly, rooms spacious and clean, and our location convenient. We look forward to welcoming you back soon!Best regards,Chris van DamGeneral ManagerMillennium Gloucester Hotel

10/10 Fremragende

Viola

Overnattede 2 nætter i april 2024

8/10 Udmærket

Dennis

Rejste med partner
Synes godt om: Rengøring, service og personale
Overall average experience
Overnattede 7 nætter i april 2024
Svar fra Chris van Dam den 9. maj 2024
Dear Dennis,Thank you for your perfect rating! We're delighted that you had a wonderful stay at the Millennium Gloucester Hotel. We look forward to welcoming you back for another excellent experience.Best regards,Chris van DamGeneral ManagerMillennium Gloucester Hotel

8/10 Udmærket

Barbara

Synes godt om: Rengøring, service og personale
The hotel was affordable and so conveniently located next to the Gloucester Tube Station as well as restaurants and stores. The beds were comfortable, and the bathroom was much larger than what we'd experienced in other European hotels. Upon close inspection, however, the room was in need of various minor repairs, like tiles that were cracked or poorly laid in the first place. All in all, though, our stay was great.
Overnattede 1 nat i april 2024
Svar fra Chris van Dam den 10. maj 2024
Dear Barbara,Thank you for your feedback. We're pleased that you found our hotel affordable, comfortable, and conveniently located. We appreciate your observations about the need for minor repairs, and we'll address them to ensure a better experience. Overall, we're glad you had a great stay, and we look forward to welcoming you back.Best regards,Chris van DamGeneral ManagerMillennium Gloucester Hotel

10/10 Fremragende

Elias

Overnattede 1 nat i april 2024

4/10 Dårligt

Emmanuel

Overnattede 1 nat i april 2024

10/10 Fremragende

Shelagh

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra Chris van Dam den 8. maj 2024
Dear Shelagh,Thank you for your perfect rating! We're thrilled that you had a great experience at the Millennium Gloucester Hotel. We look forward to welcoming you back for another excellent stay.Best regards,Chris van DamGeneral ManagerMillennium Gloucester Hotel

4/10 Dårligt

Jose

Synes godt om: Rengøring, service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Very old hotel. Room old. Bathroom difficult to access to the shower. Refrigerator empty
Overnattede 1 nat i april 2024
Svar fra Chris van Dam den 9. maj 2024
Dear Jose,Thank you for your feedback. We apologize for the inconveniences you experienced during your stay. Your comments are noted, and we will work to address these issues. We hope to provide a better experience in the future.Best regards,Chris van DamGeneral ManagerMillennium Gloucester Hotel

10/10 Fremragende

Javaid

Overnattede 1 nat i april 2024
Svar fra Chris van Dam den 8. maj 2024
Dear Javaid,Thank you for your perfect rating! We're thrilled that you had a great experience at the Millennium Gloucester Hotel. We look forward to welcoming you back for another excellent stay.Best regards,Chris van DamGeneral ManagerMillennium Gloucester Hotel

4/10 Dårligt

Sarah, Dayton

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
When 3 women checked into a triple deluxe room, there was 1/2 a roll of toilet paper. We requested more and 4 rolls were brought. The next morning we went to breakfast. I asked the maître D if breakfast was included in our room and he told me to go to the front desk and ask. Rather than leave my guests in the dining room I said I will just pay for breakfast. We did, and was sat next to a decorative glass wall with liquid stains dripping down it. All three of us subsequently got a bug and needed LOTS more toilet paper. We asked for the room to be cleaned expected more toilet paper. NONE was replaced. The bathroom has peel and stick tile. We had to repeatedly press it back against the bathtub, it was repeatedly falling to the floor. I went to the lobby and requested more toilet paper, since we were all ill after eating breakfast . . . an hour later I had to call and again ask for it. Two 1/2 rolls were brough to three adult ill women. We gave up, went to Waitrose and bought toilet paper. It's not worth detailing the rest. We stayed here only because the London Bailey had no availability. If that happens again, we just won't go to London till the Bailey is available.
Overnattede 6 nætter i april 2024
Svar fra Chris van Dam den 10. maj 2024
Dear Sarah,Thank you for choosing to stay at the Millennium Gloucester Hotel.We are sorry to hear about the issues you experienced during your stay. This is not the level of service we strive to provide, and we apologize for the inconveniences you faced. We will address these matters with our team to prevent such occurrences in the future. We understand your frustration and appreciate you bringing this to our attention. We hope you'll consider giving us another chance to offer you a better experience in the future.Best regards,Chris van DamGeneral ManagerMillennium Gloucester Hotel