Dear ronni,Thank you so much for your scores! We appreciate your support and we are thrilled to see that you have scored us a 10/10! I hope that we may see you again in the future. Happy travels!Warmest regards,Warner BumatayFront Office Manager

Dear Manglende rengøring, Thank you for sharing your feedback with us after your recent stay. The cleaning system had to be scheduled, you only had to give us a call in reception so we could arrange that with Housekeeping and I am sorry if you were not made aware of it or if it was a language barriers. I am please that our colleagues helped you booking a cab to the airport. I hope we will have the pleasure to welcome you back to our property. Best regards,

Dear Kim Langborg, Thank you for sharing the comment after your recent stay with us at the Holiday Inn London West. I am pleased to read that you found our hotel nice. Please accept our apologies for the noise you have experienced, I hope this incident won't deter you from staying with us again in the future. Best regards,

Dear Steffen, Thank you for staying with us and for sharing your feedback with us. I am pleased that you enjoyed your stay with us and we are looking forward to welcoming you back to our property. Best regards,

Dear Daniel, Thank you for staying with us and for your support and high scores. We hope to have the pleasure to welcome you back soon. Best regards,

Dear John, Thank you for the great review of our hotel. I'm delighted to see a 10 out of 10 review score. We are very lucky to have such a kind and friendly team.

Thank you for the great feedback. I'm very happy to see a 5/5 review.

Dear Lars , Thank you for sharing your experience with us. Your feedback is of a big importance to us as it reflects our level of customer service and care. For us at the Holiday Inn London West, it is very important to meet and exceed guest expectations and by reading your feedback we are happy to see that we have succeeded in doing so. I shall make sure to thank our staff for the excellent service and pass on your feedback. It was a pleasure for us having you in our hotel and we are looking forward welcoming you again. Best Regards, Sam faek Guest service manager

Dear Susanna , Thank you for sharing your experience with us. Your feedback is of a big importance to us as it reflects our level of customer service and care. For us at the Holiday Inn London West, it is very important to meet and exceed guest expectations and by reading your feedback we are happy to see that we have succeeded in doing so. I shall make sure to thank our staff for the excellent service and pass on your feedback. It was a pleasure for us having you in our hotel and we are looking forward welcoming you again. Best Regards, Sam faek Guest service manager

Dear Jeppe, , Thank you for sharing your experience with us. Your feedback is of a big importance to us as it reflects our level of customer service and care. For us at the Holiday Inn London West, it is very important to meet and exceed guest expectations and by reading your feedback we are happy to see that we have succeeded in doing so. I shall make sure to thank our staff for the excellent service and pass on your feedback. It was a pleasure for us having you in our hotel and we are looking forward welcoming you again. Best Regards, Sam faek Guest service manager

Dear Anonymous, Thank you for the wonderful review. Please do let us know if there is anywhere else we can improve upon. we look forward to welcoming you back again soon. Regards Niall General Manager

Dear Raid, Thank you for posting your review on Hotels.com. It is always a pleasure to receive positive feedback. I will pass on your comments to breakfast team as this will act as positive encouragement to offer the highest level of customer service. We look forward to welcoming you back soon. Kind Regards, U Ali Operations Manager

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. On a positive note we are delighted to see you found our staff committed and service minded. We will pass on your comments to the team as this will act as positive encouragement to offer the highest level of customer service. Kind Regards, U Ali Operations Manager

Dear Nancy,Thank you for your feedback and for choosing Holiday Inn London-West. We're pleased to hear you appreciated the friendly service at our bar.We sincerely apologise for the issues you encountered during your stay. Your comments are invaluable in helping us improve our service. We hope to have the opportunity to welcome you back for a much-improved experience in the future.Warmest regards,Warner BumatayFront Office Manager

Dear Daniel,Thank you for your feedback and for choosing to stay with us at Holiday Inn London-West. We're delighted to hear you enjoyed our convenient location and the hotel bar.We understand the importance of having dining and entertainment options nearby. While our local area is still developing, our team is always happy to recommend great spots in London, just a short ride away. We hope to welcome you back soon!Warmest regards,Warner BumatayFront Office Manager

Dear Mahmoud,We're pleased to hear you found the hotel location convenient during your stay! We hope to have the opportunity to welcome you back in the future!

Dear Ramesh,Thank you so much for your kind words! We're thrilled to hear about your experience with us. We look forward to welcoming you back in the future!

Dear Karen,Thank you for sharing your experience with us! Hope to welcome you back soon

Dear Mikayla,We're thrilled to hear your valuable feedback and we appreciate you taking the time to share your experience with us! We hope to welcome you back soon!

Dear Francesco,Thank you for taking the time to score our hotel following your most recent stay. We appreciate your support and are thrilled to have received a 4/5 rating from you!. I hope we may have the opportunity to serve you again in the future and make that a 5/5 experience!Warmest regards,Warner BumatayFront Office Manager

Dear Durga Rao,Thank you for your valuable feedback. We constantly share with our team your experience and we will consider your comments for future improvements. Hope to welcome you back!Best Regards,Guest Service Manager

Dear Catherine,We are thrilled to hear our staff had a positive impact during your stay and the check-in process was a speedy one. However, I'm sorry to hear the sofa bed was uncomfortable. We will pass the message along to our team to make sure we improve our overall guest experience.

Dear Kim,Thank you for taking the time to share your feedback with us. We're glad to hear that you found our hotel to be nice. However, we're truly sorry to learn about your experience of feeling unsafe in the area surrounding the hotel. Your safety and comfort are of utmost importance to us, and we take your concerns seriously. We will address this matter with our team to ensure that appropriate measures are taken to enhance the safety of our guests. We appreciate your valuable feedback and hope to welcome you back in the future for a more enjoyable stay.Warmest regards,Warner BumatayFront Office Manager

Dear Simon,Thank you so much for sharing your wonderful experience at Holiday Inn London-West! We are thrilled to hear that our staff made your father's 93rd birthday special with their kindness. It's moments like these that truly make our day. We hope to have the pleasure of welcoming you and your family back again soon for more memorable stays.Warmest regards,Warner BumatayFront Office Manager

Dear Rafael,Thank you for taking the time to give us your scores. We are thrilled to see a score of 10/10! We appreciate your support and hope to be able to serve you on your next visit to London. Happy Travels!Warmest regards,Warner BumatayFront Office Manager

Dear Abu-Bakkar,Thank you for sharing your scores with us.Your opinion is very important to us and we appreciate your support.We hope to see you soon.Warmest regards,Warner BumatayFront Office Manager

Dear Charisse,Thank you so much for your delightful feedback! We're thrilled to hear that you enjoyed our comfortable and modern rooms, as well as the convenience of having breakfast options. It's fantastic that our location provided easy access to transport links and that you found great dining options nearby.We appreciate you taking the time to share your positive experience. We look forward to welcoming you back to Holiday Inn London-West in the future!Warmest regards,Warner BumatayFront Office Manager

Dear Junko,Thank you for taking the time to provide your review following your recent stay. We're thrilled to have received a 10/10 from you and we appreciate your support. We're glad to see that you have enjoyed your stay and hope we may have an opportunity to serve you again in the future. Happy travels!Warmest regards,Warner BumatayFront Office Manager

Dear Kristofer,Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you were impressed with our staff, enjoyed your room, and found the food to be very good. Your kind words mean a lot to us, and we hope to have the pleasure of welcoming you back to Holiday Inn London-West in the future.Warmest regards,Warner BumatayFront Office Manager

Dear Tsz Ling,Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you found our hotel clean, and our staff friendly. It's great to know that our location, just a 5-minute walk to North Acton station, added to the convenience of your stay.We appreciate your positive feedback and look forward to welcoming you back for another fantastic stay!Warmest regards,Warner BumatayFront Office Manager

Dear Antonito,Thank you for taking the time to provide your scores. We appreciate your support and we hope we may have the chance to serve you again in the future.Warmest regards,Warner BumatayFront Office Manager

Dear Jiyeon,Thank you for taking the time to provide your scores following your most recent stay. We appreciate your support and we hope that we may be able to serve you again on your next visit to London.Warmest regards,Warner BumatayFront Office Manager

Dear Ram,Thank you for sharing your experience with us at Holiday Inn London-West. We sincerely apologise for falling short of your expectations regarding the room size and bedding conditions. Your feedback is incredibly valuable to us, and we will use it to make necessary improvements to ensure a more comfortable stay for families in the future.We truly appreciate your insight and hope to have the opportunity to welcome you back for a much-improved experience.Warmest regards,Warner BumatayFront Office Manager

Dear Simon,Thank you for taking the time to provide us with your feedback following your most recent stay. We appreciate your support and your feedback is very important to us to maintain, if not exceed guest expectations for the hotel. We've taken note of your suggestions and we thank you for pointing those out.I hope that we may have the chance to serve you again in the future.Warmest regards,Warner BumatayFront Office Manager

Dear Thomas,Thank you for sharing your feedback regarding your recent stay at Holiday Inn London-West. We genuinely appreciate you taking the time to let us know about your experience.We're truly sorry to hear that the noise from the road and the condition of the windows affected your stay. Your comfort is of utmost importance to us, and we regret that we fell short of your expectations in this aspect.Please know that your comments have been shared with our team for immediate attention. We are continuously working on improving our facilities to ensure a peaceful and pleasant stay for all our guests.Should your travels bring you back to London, we'd love the opportunity to provide you with a much-improved experience. Please feel free to reach out directly, and we'll do our best to ensure your next visit is nothing short of exceptional.Thank you once again for your valuable feedback. We hope to welcome you back and deliver a more enjoyable stay.Warmest regards,Warner BumatayFront Office Manager

Dear Anahid,Thank you for taking the time to provide your scores following your most recent stay. We appreciate your support and I hope that we can make those scores a 5/5 the next time you stay with us. We wish you happy travels!Warmest regards,Warner BumatayFront Office Manager

Dear Abdulrazaq,Thank you ever so much for your heartwarming review! We're thrilled to hear that our team at Holiday Inn London-West made your stay extra special with their professional and friendly service. It's always our priority to ensure our guests feel welcomed and well taken care of.We truly appreciate your feedback and hope to welcome you back for another fantastic experience soon!Warmest regards,Warner BumatayFront Office Manager