Alle de viste anmeldelser er indsendt af rigtige gæster. Kun rejsende, som har booket et ophold hos os, kan indsende en anmeldelse. Vi verificerer anmeldelser i henhold til vores retningslinjer og offentliggør alle anmeldelser, hvad enten de er positive eller negative.Flere oplysningerÅbner i et nyt vindue
Bedømmelse på 10 − Fremragende. 607 af i alt 1003 anmeldelser" "
10 - Fremragende
607
Bedømmelse på 8 − Udmærket. 233 af i alt 1003 anmeldelser" "
8 - Udmærket
233
Bedømmelse på 6 − Okay. 92 af i alt 1003 anmeldelser" "
6 - Okay
92
Bedømmelse på 4 − Dårligt. 34 af i alt 1003 anmeldelser" "
4 - Dårligt
34
Bedømmelse på 2 − Forfærdeligt. 37 af i alt 1003 anmeldelser" "
2 - Forfærdeligt
37
9,2/10
Rengøring
8,8/10
Service og personale
8,6/10
Faciliteter
9,2/10
Overnatningsstedets tilstand og faciliteter
8,6/10
Miljøvenligt
Anmeldelser
10/10 Fremragende
Louise
Rejste med familie
13. sep. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Louise
Overnattede 1 nat i september 2023
10/10 Fremragende
Ellen
Rejste i en gruppe
14. maj 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fint hotel med lækkert morgenmad.
Tæt på lufthavnen, vi ankom sent om aftenen og tog en taxi til hotellet, og det gik hurtigt og nemt. Hurtig indtjekning. Værelset var dejligt og lidt større end på mange lignende hoteller. Lækkert morgenmad. Næste morgen tog vi bussen lige udenfor hotellet, der var bus til flere Undergroundstationer og derefter Underground ind til London. Hotellet er stille og rolig.
Ellen
Overnattede 1 nat i maj 2023
Svar fra Umair Ahmad den 28. maj 2023
Kære værdsatte gæst,Tak fordi du tog dig tid til at dele din anmeldelse af dit seneste ophold hos os. Vi sætter pris på din feedback og er glade for at høre, at du havde en god oplevelse. Vi er også glade for at høre, at du fandt vores værelser komfortable og rene, og at vores hotels beliggenhed var praktisk for dig. Vi bestræber os på at give vores gæster den højest mulige kvalitetsoplevelse, og vi er glade for at høre, at vi levede op til dine forventninger. Endnu en gang tak for din feedback og fordi du valgte at blive hos os. Vi værdsætter din protektion og ser frem til at byde dig velkommen tilbage i den nærmeste fremtid til endnu en enestående oplevelse.Tak
10/10 Fremragende
Brian
24. nov. 2022
Brian
Overnattede 1 nat i november 2022
Svar fra Reva D'sa den 28. nov. 2022
Dear Brian,Thank you for choosing to stay with us at Holiday Inn London Heathrow Bath Road and for giving us excellent score. We will be looking forward to welcome you for another great stay. Kind regards,Reva D'saGuest Service Manager
10/10 Fremragende
Maria
23. aug. 2022
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Dejligt hotel tæt på lufthavnen.
Hurtig tjek-in, lækkert værelse.
Eneste minus var den meget høje musik, da vi skulle have kaffe og en panini/sandwich.
Maria
Overnattede 2 nætter i august 2022
4/10 Dårligt
torben
17. maj 2022
torben
Overnattede 1 nat i maj 2022
10/10 Fremragende
Henrik
Forretningsrejsende
10. feb. 2020
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
.
Henrik
Overnattede 1 nat i februar 2020
Svar fra Scott Jakins den 9. mar. 2020
Thank you for the wonderful rating. We really appreciate the support.
8/10 Udmærket
Carsten Borup
Rejste med familie
19. dec. 2019
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Carsten Borup
Overnattede 1 nat i december 2019
10/10 Fremragende
Varsha
Rejste med familie og småbørn
26. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The Holiday Inn Express was very clean and comfortable. I liked having the choice of two restaurants on the property. There were also multiple options for transportation to the airport.
Varsha
Overnattede 1 nat i maj 2024
Svar fra Anurag Bisht den 27. maj 2024
Dear Varsha,Thank you so much for your valuable feedback.We are happy to hear that you had a comfortable stay with us and liked the cleanliness of our hotel.Your feedback is important to us and will be shared with our team members.Once again thanking you and hoping to serve you back again.Regards,Anurag BishtLobby Manager
10/10 Fremragende
Petr
Rejste med familie
21. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice Heathrow hotel with a gym & great breakfast
Petr
Overnattede 1 nat i maj 2024
Svar fra Anurag Bisht den 26. maj 2024
Dear Petr,Thank you so much for your valuable feedback.We are please to know that you had a comfortable stay with us and liked the hotel breakfast and the facilities provided by our hotel.Your feedback is highly important to us and will surely be shared with our team members.Thanking you and hoping to serve you back again.Regards,Anurag BishtLobby Manager
10/10 Fremragende
Jeff
Rejste med familie
21. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Clean and nice. The only place in 5 countries in Europe that had wash cloths! 😂
Jeff
Overnattede 1 nat i maj 2024
Svar fra Anurag Bisht den 26. maj 2024
Dear Jeff,Thank you so much for your valuable feedback.We are pleased to know that you had an amazing stay with us and liked the services provided by our hotel.Your feedback is highly important to us and will definitely be shared with our team members.Once again thanking you and hoping to serve you back again.Regards,Anurag BishtLobby Manager
10/10 Fremragende
Nancy
17. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We had problem with fighting in the room across from us at 4 am. Should put long term stays apart from the travellers.
Nancy
Overnattede 1 nat i maj 2024
10/10 Fremragende
Steven
12. maj 2024
All the staff I came into contact with reception bar restaurant housekeeping excellent
Steven
Overnattede 1 nat i maj 2024
Svar fra Shalu den 13. maj 2024
Dear Steven, Thank you for staying with us and for taking the time to share your valuable feedback. I am thrilled to hear such positive complimentary feedback regarding our teams across the entire Hotel.I will surely be sharing your comments with all.Thank you again for sharing your experience and we look forward to welcoming you again.Kind Regards, Shalu Lobby Manager
8/10 Udmærket
Maureen
Rejste med familie
11. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Easy access to airport. Quiet and comfortable.
Maureen
Overnattede 1 nat i maj 2024
Svar fra Anurag Bisht den 12. maj 2024
Dear Maureen,Thank you so much for your feedback.We are pleased to know that you had a comfortable stay with us and liked the location of our hotel.Your feedback is highly important to us and will surely be shared with our team members.Thanking you and hoping to serve you back again.Regards,Anurag BishtLobby Manager
10/10 Fremragende
Alan
4. maj 2024
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Alan
Overnattede 2 nætter i maj 2024
10/10 Fremragende
Patricia
1. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This is probably the nicest IHG property I have stayed at for an airport hotel. It was so easy to get there from Terminal 2&3 by regular bus great food options and really nice staff. Sam who checked me in was a gem. I will most definitely be staying there again whenever I need a hotel at Heathrow.
Patricia
Overnattede 1 nat i april 2024
Svar fra Anurag Bisht den 2. maj 2024
Dear Patricia,Thank you so much for your valuable feedback.We are happy to hear that you had an amazing stay with us and liked the location of our hotel.Your feedback is highly important to us and will surely be shared with our employee and our team members in which i believe you have intended to.Once again thanking you and we hope to serve you back again.Regards,Anurag BishtLobby Manager
8/10 Udmærket
Margaret, Millbrook
Rejste med familie
1. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
perfect in and out location for airport stay
Margaret
Overnattede 1 nat i april 2024
Svar fra Anurag Bisht den 1. maj 2024
Dear Margaret,Thank you so much for your feedback.We are happy to hear that you liked the location of our hotel and had a perfect stay with us.Your feedback is highly important to us and will surely be shared with our team members.Thanking you and hoping to serve you back again.Regards,Anurag BishtLobby Manager
8/10 Udmærket
William
1. maj 2024
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
William
Overnattede 2 nætter i april 2024
10/10 Fremragende
Matthew
Rejste med familie
29. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great
Matthew
Overnattede 1 nat i april 2024
Svar fra Shalu den 29. apr. 2024
Dear Matthew, Thank you for staying with us and for taking the time to share your valuable feedback. I am glad to read that you had enjoyed your stay.We very much look forward to welcoming you back with us soon. Kind Regards, Shalu Lobby Manager
10/10 Fremragende
Lorne
28. apr. 2024
Synes godt om: Rengøring, service og personale
Lorne
Overnattede 1 nat i april 2024
10/10 Fremragende
Michelle J., SUNLAND
22. apr. 2024
Synes godt om: Overnatningsstedets tilstand og faciliteter
Good stay, clean and staff are friendly
Michelle J.
Overnattede 3 nætter i april 2024
Svar fra Anurag Bisht den 22. apr. 2024
Dear Michelle,Thank you so much for your valuable feedback.We are happy to hear that you had a great stay with us and liked the cleanliness and the friendliness of our team members.Your feedback is highly important to us and will surely be shared with our team members in which i believe you have intended to.Once again thanking you and hoping to welcome you back again.Regards,Anurag BishtLobby Manager
10/10 Fremragende
Miguel
Rejste med partner, Rejste med familie og småbørn
18. apr. 2024
Synes godt om: Rengøring
No stores inside the property
Miguel
Overnattede 1 nat i april 2024
Svar fra Shalu den 18. apr. 2024
Dear Miguel, Thank you for staying with us and for taking the time to share your valuable feedback. We use feedback such as yours to continuously improve our service to ensure every Guest is well looked after.We very much hope to welcome you back with us soon. Kind Regards, Shalu Lobby Manager
10/10 Fremragende
Marsha, Woodstock
Rejste med familie
17. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice clean spacious room with fabulous buffet breakfast, best I’ve had from Holiday Inn and for our ten days in Europe!
Marsha
Overnattede 1 nat i april 2024
Svar fra Shalu den 18. apr. 2024
Dear Marsha, Thank you for staying with us and for taking the time to share your valuable feedback. I am glad to read that you had enjoyed your stay and thrilled to hear that you thoroughly enjoyed our breakfast buffet selection. Your feedback will be shared with our Food and Beverage team who will be just as happy as I am to hear such positive feedback.We very much look forward to welcoming you back with us soon. Kind Regards, Shalu Lobby Manager
6/10 Okay
Balraj
16. apr. 2024
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Shuttle doesn’t have option for terminal 2. Breakfast is good and rooms are clean but long hallways
Balraj
Overnattede 1 nat i april 2024
Svar fra Shalu den 17. apr. 2024
Dear Balraj, Thank you for staying with us and for taking the time to share your valuable feedback. I am so happy to read that you enjoyed our breakfast buffet selection. I will be sure to pass your comments onto our Food and Beverage team.In regards to your comment about the Hotel Hoppa shuttle bus, it travels to T2 & T3 which is clearly highlighted on the poster in the main lobby. Information regarding this can also be accessed via our Front Desk team who will be more than happy to assist.We very much look forward to welcoming you back with us soon. Kind Regards, Shalu Lobby Manager
10/10 Fremragende
Courtney
12. apr. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Loved the convenience and the dinner and breakfast was amazing with lots of choices
Courtney
Overnattede 1 nat i april 2024
Svar fra Anurag Bisht den 12. apr. 2024
Dear Courtney,Thank you so much for your valuable feedback.We are happy to hear that you had an amazing stay with us and liked the food at our restaurant.Your feedback is important to us and will surely be shared with our team members.Thanking you once again and hoping to serve you back again.Regards,Anurag BishtLobby Manager
8/10 Udmærket
Jonathan
11. apr. 2024
Synes godt om: Rengøring
Ok
Jonathan
Overnattede 1 nat i marts 2024
8/10 Udmærket
Fatima
Rejste med familie, Forretningsrejsende
10. apr. 2024
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
The stay was comfortable, and what I liked most was the cleanliness. This is important to me, but the worst thing is the room service, as no one answers me. Phone if we needed anything. In addition, when we arrived the room was not ready
Fatima
Overnattede 2 nætter i april 2024
Svar fra Shalu den 11. apr. 2024
Dear Fatima, Thank you for staying with us and for taking the time to share your valuable feedback. It is great to see that your stay was comfortable, I am disappointed however to hear that our Room Service team did not answer your phone. Your comments have been shared with our Food and Beverage team to ensure that the phone is constantly manned to answer incoming calls.We thank you once again for your valuable feedback and we very much look forward to welcoming you back with us soon. Kind Regards, Shalu Lobby Manager
10/10 Fremragende
Kamalpreet
Rejste med familie
7. apr. 2024
Synes godt om: Faciliteter
Very comfortable stay. Everything was clean and I would definitely stay here again!
Kamalpreet
Overnattede 3 nætter i marts 2024
Svar fra Anurag Bisht den 9. apr. 2024
Dear Kamalpreet,Thank you so much for your valuable feedback.We are happy to hear that you had a comfortable stay with us and liked the cleanliness of our hotel.Your feedback is important to us and will definitely be shared with our team members.Once again thanking you and hoping to welcome you back again.Regards,Anurag BishtLobby Manager
8/10 Udmærket
John, Borger
19. mar. 2024
Synes godt om: Rengøring
John
Overnattede 7 nætter i marts 2024
10/10 Fremragende
MARICAR
Rejste med familie
17. mar. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Clean and updated. Family room has plenty of space.
MARICAR
Overnattede 1 nat i marts 2024
Svar fra Shalu den 18. mar. 2024
Dear Maricar, Thank you for staying with us and for taking the time to share your valuable feedback. It is wonderful to read that the room was comfortable and convenient for you and your family.We very much look forward to welcoming you back with us soon. Kind Regards, Shalu Lobby Manager
10/10 Fremragende
Sebastian
17. mar. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
What a lovely experience.
Sebastian
Overnattede 1 nat i marts 2024
Svar fra Shalu den 18. mar. 2024
Dear Sebastian, Thank you for staying with us and for taking the time to share your valuable feedback. I am pleased to hear that your overall stay was a lovely experience.Your positive feedback will be shared amongst all of our colleagues. We very much look forward to welcoming you back with us soon. Kind Regards, Shalu Lobby Manager
10/10 Fremragende
Carole
Rejste med partner
10. mar. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great place for a short stay. Good size clean rooms, comfortable bed and lovely choice of food for breakfast.
Carole
Overnattede 1 nat i marts 2024
4/10 Dårligt
Ian
Rejste med partner
8. mar. 2024
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Check in and car parking couldn’t have been more difficult. Location great , bar staff very helpful and great service. Check out ok.
Ian
Overnattede 1 nat i marts 2024
Svar fra Shalu den 9. mar. 2024
Dear Ian, Thank you for staying with us and for taking the time to provide your valuable feedback.I am sorry to read that you found the check in experience difficult. Your comments have been shared with our Front Desk team to ensure that all of our Guest's are given a warm welcome upon arrival.Despite this, it is wonderful to see that our teams provided great customer service in the Bar, your compliments will be shared with all.We very much look forward to welcoming you back with us soon should your travels bring you to London Heathrow.Kind regards,ShaluLobby Manager
10/10 Fremragende
Alison, Vancouver
Rejste med familie
7. mar. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff are always friendly. Great food options, and bar.
Alison
Overnattede 1 nat i marts 2024
Svar fra Shalu den 8. mar. 2024
Dear Alison, Thank you for staying with us and for taking the time to share your valuable feedback. I am so pleased to read that our teams are always friendly, this will be shared with all. Your positive comments regarding the food options will also be shared with our Food and Beverage team.We very much look forward to welcoming you back with us soon.Kind Regards, Shalu Lobby Manager
10/10 Fremragende
Mary
Rejste med familie
6. mar. 2024
Loved proximity to airport, very clean, friendly staff and nice common spaces (bars, restaurant)
Mary
Overnattede 1 nat i marts 2024
Svar fra Shalu den 7. mar. 2024
Dear Mary, Thank you for staying with us and for taking the time to share your valuable feedback. I am glad to read that you had an excellent stay and found the location and facilities of our Hotel convenient for your travels.Your compliments regarding our friendly teams will be shared with all.We very much look forward to welcoming you back with us soon. Kind Regards, Shalu Lobby Manager
10/10 Fremragende
Suzanne
4. mar. 2024
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Friendly staff clean
Suzanne
Overnattede 3 nætter i marts 2024
Svar fra Shalu den 4. mar. 2024
Dear Suzanne, Thank you for staying with us and for taking the time to share your valuable feedback. I am glad to read that you had enjoyed your stay. Your compliments regarding our friendly team members will be shared with all.We very much look forward to welcoming you back with us soon. Kind Regards, Shalu Lobby Manager
10/10 Fremragende
Timothy
Rejste med partner
29. feb. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The Hotel was very clean and the staff were amazing.the room was very comfortable and the bathroom was like a spa we will be staying again in 2025
Timothy
Overnattede 1 nat i februar 2024
Svar fra Shalu den 29. feb. 2024
Dear Timothy,Thank you for taking the time to tell us about your experience at Holiday Inn Heathrow Bath Road. I am thrilled to read that everything was excellent during your stay and that the room and facilities of our Hotel were convenient for your travels.Your positive feedback will be shared with all.We very much look forward to welcoming you back with us in 2025.Kind Regards, Shalu Lobby Manager
10/10 Fremragende
Amro
17. feb. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The best reasonable price
Amro
Overnattede 1 nat i januar 2024
Svar fra Anurag Bisht den 17. feb. 2024
Dear Amro,Thank you so much for your valuable feedback.We are pleased to know that you enjoyed your trip and had a comfortable stay.Your feedback shall surely be shared with our team. Thank you and hope to welcome you back again.Regards,Anurag BishtLobby Manager
10/10 Fremragende
Abdul
Rejste med familie
11. feb. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good Customer service
Abdul
Overnattede 1 nat i februar 2024
Svar fra Shalu den 11. feb. 2024
Dear Abdul, Thank you for staying with us and for taking the time to share your valuable feedback. I am glad to read that you had enjoyed your stay.We very much look forward to welcoming you back with us soon. Kind Regards, Shalu Lobby Manager
10/10 Fremragende
Carlos
Rejste med familie
10. feb. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very clean and easy access to the airport. Left my cell phone there and the amazing staff helped me ship it home very quickly.
Carlos
Overnattede 1 nat i januar 2024
Svar fra Shalu den 10. feb. 2024
Dear Carlos, Thank you for staying with us and for taking the time to share your valuable feedback. I am glad to read that you had enjoyed your stay and that our teams could be of help in returning your mobile phone to you. I will be sharing your feedback with all.We very much look forward to welcoming you back with us soon. Kind Regards, Shalu Lobby Manager
8/10 Udmærket
Maria
5. feb. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Maria
Overnattede 2 nætter i februar 2024
10/10 Fremragende
LA-KEISHA
Rejste med partner
27. jan. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff was very courteous. The room was clean and the bed was very comfortable. The premises was very clean and inviting. The restaurant's menu offered variety. The shuttle to the airport was very convenient.
LA-KEISHA
Overnattede 1 nat i december 2023
Svar fra Shalu den 29. jan. 2024
Dear La-Keisha, Thank you for staying with us and for taking the time to share your valuable feedback. I am so pleased to see that the room was to your liking and comfortable.Your kind feedback will surely be shared with the entire team.We very much look forward to welcoming you back with us soon. Kind Regards, Shalu Lobby Manager
8/10 Udmærket
Cindy, Miami
Rejste med familie
26. jan. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff was very helpful. Close to the airport, good if you have an early flight.
Cindy
Overnattede 2 nætter i januar 2024
Svar fra Shalu den 26. jan. 2024
Dear Cindy, Thank you for staying with us and for taking the time to share your valuable feedback. I am glad to read that you had enjoyed your stay.Your compliments regarding the teams being very helpful will be shared with all.We very much look forward to welcoming you back with us soon. Kind Regards, Shalu Lobby Manager
10/10 Fremragende
Marilou
Rejste med familie
21. jan. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good location
Good location to the airport. Clean , good view, can see the plane taking off from our room , spacious room. With sofa bed, good service . With Dove shampoo and body wash, need to bring your own conditioner. Bathroom trash can very small.
Good restaurants on the site.
Marilou
Overnattede 1 nat i januar 2024
Svar fra Shalu den 22. jan. 2024
Dear Marilou, Thank you for staying with us and for taking the time to share your valuable feedback. I am so pleased to read that the room was to your liking and you found the location of our Hotel convenient for your travels.We very much look forward to welcoming you back with us soon. Kind Regards, Shalu Lobby Manager
10/10 Fremragende
EMMA SYLVIA
19. jan. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
EMMA SYLVIA
Overnattede 1 nat i januar 2024
4/10 Dårligt
Ellen
Rejste med partner
19. jan. 2024
Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Friendly and quick checkin from professional front desk staff, pretty good restaurant, very good breakfast. Room was pretty bad with a lingering bad odor, no amenities, no hairdryer. Room wasn't particularly clean. Good location for early flight out of Heathrow.
Ellen
Overnattede 1 nat i januar 2024
Svar fra Shalu den 22. jan. 2024
Dear Ellen, Thank you for staying with us and for taking the time to share your valuable feedback. I am so pleased to read that our Front Desk team was professional and friendly with a quick check in experience. I will surely share your positive feedback with the entire team.I am sorry to see that you room was not up to your standards. I will be sharing your comments with our Housekeeping team to ensure that the team are thoroughly checking the rooms before being allocated to arriving Guests. Please note the hairdryer is kept in the wardrobe in a pouch.We thank you once again for your feedback and we hope to welcome you back with us soon. Kind Regards, Shalu Lobby Manager
8/10 Udmærket
Verificeret rejsende
17. jan. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Verificeret rejsende
Overnattede 1 nat i januar 2024
10/10 Fremragende
Peter
13. jan. 2024
Peter
Overnattede 1 nat i januar 2024
10/10 Fremragende
Duncan
11. jan. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great
Duncan
Overnattede 1 nat i januar 2024
Svar fra Shalu den 11. jan. 2024
Dear Duncan, Thank you for staying with us and for taking the time to share your valuable feedback. I am glad to read that you had a great stay.We very much look forward to welcoming you back with us soon. Kind Regards, Shalu Lobby Manager
2/10 Forfærdeligt
SI
10. jan. 2024
SI
Overnattede 1 nat i januar 2024
10/10 Fremragende
Di
8. jan. 2024
Synes godt om: Faciliteter
Beds were comfortable but never did understand the heating/cooling system
Di
Overnattede 1 nat i januar 2024
Svar fra Shalu den 9. jan. 2024
Dear Di, Thank you for staying with us and for taking the time to share your valuable feedback. I am pleased to read that you found the bed comfortable.I am sorry to hear that you found our heating/cooling system difficult to use. Please be assured that our Maintenance team are always on hand to be of assistance if required.We very much look forward to welcoming you back with us soon. Kind Regards, Shalu Lobby Manager