Udendørsområde

Anmeldelser af Holiday Inn London Heathrow - Bath Road, an IHG Hotel

4 out of 5
Holiday Inn London Heathrow - Bath Road, an IHG Hotel
276 Bath Road, West Drayton, England

Anmeldelser

8,8

Fremragende

Bedømmelse på 10 − Fremragende. 607 af i alt 1003 anmeldelser" "
Bedømmelse på 8 − Udmærket. 233 af i alt 1003 anmeldelser" "
Bedømmelse på 6 − Okay. 92 af i alt 1003 anmeldelser" "
Bedømmelse på 4 − Dårligt. 34 af i alt 1003 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 37 af i alt 1003 anmeldelser" "

9,2/10

Rengøring

8,8/10

Service og personale

8,6/10

Faciliteter

9,2/10

Overnatningsstedets tilstand og faciliteter

8,6/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Louise

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i september 2023

10/10 Fremragende

Ellen

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fint hotel med lækkert morgenmad.
Tæt på lufthavnen, vi ankom sent om aftenen og tog en taxi til hotellet, og det gik hurtigt og nemt. Hurtig indtjekning. Værelset var dejligt og lidt større end på mange lignende hoteller. Lækkert morgenmad. Næste morgen tog vi bussen lige udenfor hotellet, der var bus til flere Undergroundstationer og derefter Underground ind til London. Hotellet er stille og rolig.
Overnattede 1 nat i maj 2023
Svar fra Umair Ahmad den 28. maj 2023
Kære værdsatte gæst,Tak fordi du tog dig tid til at dele din anmeldelse af dit seneste ophold hos os. Vi sætter pris på din feedback og er glade for at høre, at du havde en god oplevelse. Vi er også glade for at høre, at du fandt vores værelser komfortable og rene, og at vores hotels beliggenhed var praktisk for dig. Vi bestræber os på at give vores gæster den højest mulige kvalitetsoplevelse, og vi er glade for at høre, at vi levede op til dine forventninger. Endnu en gang tak for din feedback og fordi du valgte at blive hos os. Vi værdsætter din protektion og ser frem til at byde dig velkommen tilbage i den nærmeste fremtid til endnu en enestående oplevelse.Tak

10/10 Fremragende

Brian

Overnattede 1 nat i november 2022
Svar fra Reva D'sa den 28. nov. 2022
Dear Brian,Thank you for choosing to stay with us at Holiday Inn London Heathrow Bath Road and for giving us excellent score. We will be looking forward to welcome you for another great stay. Kind regards,Reva D'saGuest Service Manager

10/10 Fremragende

Maria

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Dejligt hotel tæt på lufthavnen. Hurtig tjek-in, lækkert værelse. Eneste minus var den meget høje musik, da vi skulle have kaffe og en panini/sandwich.
Overnattede 2 nætter i august 2022

4/10 Dårligt

torben

Overnattede 1 nat i maj 2022

10/10 Fremragende

Henrik

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
.
Overnattede 1 nat i februar 2020
Svar fra Scott Jakins den 9. mar. 2020
Thank you for the wonderful rating. We really appreciate the support.

8/10 Udmærket

Carsten Borup

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2019

10/10 Fremragende

Varsha

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The Holiday Inn Express was very clean and comfortable. I liked having the choice of two restaurants on the property. There were also multiple options for transportation to the airport.
Overnattede 1 nat i maj 2024
Svar fra Anurag Bisht den 27. maj 2024
Dear Varsha,Thank you so much for your valuable feedback.We are happy to hear that you had a comfortable stay with us and liked the cleanliness of our hotel.Your feedback is important to us and will be shared with our team members.Once again thanking you and hoping to serve you back again.Regards,Anurag BishtLobby Manager

10/10 Fremragende

Petr

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice Heathrow hotel with a gym & great breakfast
Overnattede 1 nat i maj 2024
Svar fra Anurag Bisht den 26. maj 2024
Dear Petr,Thank you so much for your valuable feedback.We are please to know that you had a comfortable stay with us and liked the hotel breakfast and the facilities provided by our hotel.Your feedback is highly important to us and will surely be shared with our team members.Thanking you and hoping to serve you back again.Regards,Anurag BishtLobby Manager

10/10 Fremragende

Jeff

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Clean and nice. The only place in 5 countries in Europe that had wash cloths! 😂
Overnattede 1 nat i maj 2024
Svar fra Anurag Bisht den 26. maj 2024
Dear Jeff,Thank you so much for your valuable feedback.We are pleased to know that you had an amazing stay with us and liked the services provided by our hotel.Your feedback is highly important to us and will definitely be shared with our team members.Once again thanking you and hoping to serve you back again.Regards,Anurag BishtLobby Manager

10/10 Fremragende

Nancy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We had problem with fighting in the room across from us at 4 am. Should put long term stays apart from the travellers.
Overnattede 1 nat i maj 2024

10/10 Fremragende

Steven

All the staff I came into contact with reception bar restaurant housekeeping excellent
Overnattede 1 nat i maj 2024
Svar fra Shalu den 13. maj 2024
Dear Steven, Thank you for staying with us and for taking the time to share your valuable feedback. I am thrilled to hear such positive complimentary feedback regarding our teams across the entire Hotel.I will surely be sharing your comments with all.Thank you again for sharing your experience and we look forward to welcoming you again.Kind Regards, Shalu Lobby Manager

8/10 Udmærket

Maureen

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Easy access to airport. Quiet and comfortable.
Overnattede 1 nat i maj 2024
Svar fra Anurag Bisht den 12. maj 2024
Dear Maureen,Thank you so much for your feedback.We are pleased to know that you had a comfortable stay with us and liked the location of our hotel.Your feedback is highly important to us and will surely be shared with our team members.Thanking you and hoping to serve you back again.Regards,Anurag BishtLobby Manager

10/10 Fremragende

Alan

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Patricia

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This is probably the nicest IHG property I have stayed at for an airport hotel. It was so easy to get there from Terminal 2&3 by regular bus great food options and really nice staff. Sam who checked me in was a gem. I will most definitely be staying there again whenever I need a hotel at Heathrow.
Overnattede 1 nat i april 2024
Svar fra Anurag Bisht den 2. maj 2024
Dear Patricia,Thank you so much for your valuable feedback.We are happy to hear that you had an amazing stay with us and liked the location of our hotel.Your feedback is highly important to us and will surely be shared with our employee and our team members in which i believe you have intended to.Once again thanking you and we hope to serve you back again.Regards,Anurag BishtLobby Manager

8/10 Udmærket

Margaret, Millbrook

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
perfect in and out location for airport stay
Overnattede 1 nat i april 2024
Svar fra Anurag Bisht den 1. maj 2024
Dear Margaret,Thank you so much for your feedback.We are happy to hear that you liked the location of our hotel and had a perfect stay with us.Your feedback is highly important to us and will surely be shared with our team members.Thanking you and hoping to serve you back again.Regards,Anurag BishtLobby Manager

8/10 Udmærket

William

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024

10/10 Fremragende

Matthew

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great
Overnattede 1 nat i april 2024
Svar fra Shalu den 29. apr. 2024
Dear Matthew, Thank you for staying with us and for taking the time to share your valuable feedback. I am glad to read that you had enjoyed your stay.We very much look forward to welcoming you back with us soon. Kind Regards, Shalu Lobby Manager

10/10 Fremragende

Lorne

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i april 2024

10/10 Fremragende

Michelle J., SUNLAND

Synes godt om: Overnatningsstedets tilstand og faciliteter
Good stay, clean and staff are friendly
Overnattede 3 nætter i april 2024
Svar fra Anurag Bisht den 22. apr. 2024
Dear Michelle,Thank you so much for your valuable feedback.We are happy to hear that you had a great stay with us and liked the cleanliness and the friendliness of our team members.Your feedback is highly important to us and will surely be shared with our team members in which i believe you have intended to.Once again thanking you and hoping to welcome you back again.Regards,Anurag BishtLobby Manager

10/10 Fremragende

Miguel

Rejste med partner, Rejste med familie og småbørn
Synes godt om: Rengøring
No stores inside the property
Overnattede 1 nat i april 2024
Svar fra Shalu den 18. apr. 2024
Dear Miguel, Thank you for staying with us and for taking the time to share your valuable feedback. We use feedback such as yours to continuously improve our service to ensure every Guest is well looked after.We very much hope to welcome you back with us soon. Kind Regards, Shalu Lobby Manager

10/10 Fremragende

Marsha, Woodstock

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice clean spacious room with fabulous buffet breakfast, best I’ve had from Holiday Inn and for our ten days in Europe!
Overnattede 1 nat i april 2024
Svar fra Shalu den 18. apr. 2024
Dear Marsha, Thank you for staying with us and for taking the time to share your valuable feedback. I am glad to read that you had enjoyed your stay and thrilled to hear that you thoroughly enjoyed our breakfast buffet selection. Your feedback will be shared with our Food and Beverage team who will be just as happy as I am to hear such positive feedback.We very much look forward to welcoming you back with us soon. Kind Regards, Shalu Lobby Manager

6/10 Okay

Balraj

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Shuttle doesn’t have option for terminal 2. Breakfast is good and rooms are clean but long hallways
Overnattede 1 nat i april 2024
Svar fra Shalu den 17. apr. 2024
Dear Balraj, Thank you for staying with us and for taking the time to share your valuable feedback. I am so happy to read that you enjoyed our breakfast buffet selection. I will be sure to pass your comments onto our Food and Beverage team.In regards to your comment about the Hotel Hoppa shuttle bus, it travels to T2 & T3 which is clearly highlighted on the poster in the main lobby. Information regarding this can also be accessed via our Front Desk team who will be more than happy to assist.We very much look forward to welcoming you back with us soon. Kind Regards, Shalu Lobby Manager

10/10 Fremragende

Courtney

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Loved the convenience and the dinner and breakfast was amazing with lots of choices
Overnattede 1 nat i april 2024
Svar fra Anurag Bisht den 12. apr. 2024
Dear Courtney,Thank you so much for your valuable feedback.We are happy to hear that you had an amazing stay with us and liked the food at our restaurant.Your feedback is important to us and will surely be shared with our team members.Thanking you once again and hoping to serve you back again.Regards,Anurag BishtLobby Manager

8/10 Udmærket

Jonathan

Synes godt om: Rengøring
Ok
Overnattede 1 nat i marts 2024

8/10 Udmærket

Fatima

Rejste med familie, Forretningsrejsende
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
The stay was comfortable, and what I liked most was the cleanliness. This is important to me, but the worst thing is the room service, as no one answers me. Phone if we needed anything. In addition, when we arrived the room was not ready
Overnattede 2 nætter i april 2024
Svar fra Shalu den 11. apr. 2024
Dear Fatima, Thank you for staying with us and for taking the time to share your valuable feedback. It is great to see that your stay was comfortable, I am disappointed however to hear that our Room Service team did not answer your phone. Your comments have been shared with our Food and Beverage team to ensure that the phone is constantly manned to answer incoming calls.We thank you once again for your valuable feedback and we very much look forward to welcoming you back with us soon. Kind Regards, Shalu Lobby Manager

10/10 Fremragende

Kamalpreet

Rejste med familie
Synes godt om: Faciliteter
Very comfortable stay. Everything was clean and I would definitely stay here again!
Overnattede 3 nætter i marts 2024
Svar fra Anurag Bisht den 9. apr. 2024
Dear Kamalpreet,Thank you so much for your valuable feedback.We are happy to hear that you had a comfortable stay with us and liked the cleanliness of our hotel.Your feedback is important to us and will definitely be shared with our team members.Once again thanking you and hoping to welcome you back again.Regards,Anurag BishtLobby Manager

8/10 Udmærket

John, Borger

Synes godt om: Rengøring
Overnattede 7 nætter i marts 2024

10/10 Fremragende

MARICAR

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Clean and updated. Family room has plenty of space.
Overnattede 1 nat i marts 2024
Svar fra Shalu den 18. mar. 2024
Dear Maricar, Thank you for staying with us and for taking the time to share your valuable feedback. It is wonderful to read that the room was comfortable and convenient for you and your family.We very much look forward to welcoming you back with us soon. Kind Regards, Shalu Lobby Manager

10/10 Fremragende

Sebastian

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
What a lovely experience.
Overnattede 1 nat i marts 2024
Svar fra Shalu den 18. mar. 2024
Dear Sebastian, Thank you for staying with us and for taking the time to share your valuable feedback. I am pleased to hear that your overall stay was a lovely experience.Your positive feedback will be shared amongst all of our colleagues. We very much look forward to welcoming you back with us soon. Kind Regards, Shalu Lobby Manager

10/10 Fremragende

Carole

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great place for a short stay. Good size clean rooms, comfortable bed and lovely choice of food for breakfast.
Overnattede 1 nat i marts 2024

4/10 Dårligt

Ian

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Check in and car parking couldn’t have been more difficult. Location great , bar staff very helpful and great service. Check out ok.
Overnattede 1 nat i marts 2024
Svar fra Shalu den 9. mar. 2024
Dear Ian, Thank you for staying with us and for taking the time to provide your valuable feedback.I am sorry to read that you found the check in experience difficult. Your comments have been shared with our Front Desk team to ensure that all of our Guest's are given a warm welcome upon arrival.Despite this, it is wonderful to see that our teams provided great customer service in the Bar, your compliments will be shared with all.We very much look forward to welcoming you back with us soon should your travels bring you to London Heathrow.Kind regards,ShaluLobby Manager

10/10 Fremragende

Alison, Vancouver

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff are always friendly. Great food options, and bar.
Overnattede 1 nat i marts 2024
Svar fra Shalu den 8. mar. 2024
Dear Alison, Thank you for staying with us and for taking the time to share your valuable feedback. I am so pleased to read that our teams are always friendly, this will be shared with all. Your positive comments regarding the food options will also be shared with our Food and Beverage team.We very much look forward to welcoming you back with us soon.Kind Regards, Shalu Lobby Manager

10/10 Fremragende

Mary

Rejste med familie
Loved proximity to airport, very clean, friendly staff and nice common spaces (bars, restaurant)
Overnattede 1 nat i marts 2024
Svar fra Shalu den 7. mar. 2024
Dear Mary, Thank you for staying with us and for taking the time to share your valuable feedback. I am glad to read that you had an excellent stay and found the location and facilities of our Hotel convenient for your travels.Your compliments regarding our friendly teams will be shared with all.We very much look forward to welcoming you back with us soon. Kind Regards, Shalu Lobby Manager

10/10 Fremragende

Suzanne

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Friendly staff clean
Overnattede 3 nætter i marts 2024
Svar fra Shalu den 4. mar. 2024
Dear Suzanne, Thank you for staying with us and for taking the time to share your valuable feedback. I am glad to read that you had enjoyed your stay. Your compliments regarding our friendly team members will be shared with all.We very much look forward to welcoming you back with us soon. Kind Regards, Shalu Lobby Manager

10/10 Fremragende

Timothy

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The Hotel was very clean and the staff were amazing.the room was very comfortable and the bathroom was like a spa we will be staying again in 2025
Overnattede 1 nat i februar 2024
Svar fra Shalu den 29. feb. 2024
Dear Timothy,Thank you for taking the time to tell us about your experience at Holiday Inn Heathrow Bath Road. I am thrilled to read that everything was excellent during your stay and that the room and facilities of our Hotel were convenient for your travels.Your positive feedback will be shared with all.We very much look forward to welcoming you back with us in 2025.Kind Regards, Shalu Lobby Manager

10/10 Fremragende

Amro

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The best reasonable price
Overnattede 1 nat i januar 2024
Svar fra Anurag Bisht den 17. feb. 2024
Dear Amro,Thank you so much for your valuable feedback.We are pleased to know that you enjoyed your trip and had a comfortable stay.Your feedback shall surely be shared with our team. Thank you and hope to welcome you back again.Regards,Anurag BishtLobby Manager

10/10 Fremragende

Abdul

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good Customer service
Overnattede 1 nat i februar 2024
Svar fra Shalu den 11. feb. 2024
Dear Abdul, Thank you for staying with us and for taking the time to share your valuable feedback. I am glad to read that you had enjoyed your stay.We very much look forward to welcoming you back with us soon. Kind Regards, Shalu Lobby Manager

10/10 Fremragende

Carlos

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very clean and easy access to the airport. Left my cell phone there and the amazing staff helped me ship it home very quickly.
Overnattede 1 nat i januar 2024
Svar fra Shalu den 10. feb. 2024
Dear Carlos, Thank you for staying with us and for taking the time to share your valuable feedback. I am glad to read that you had enjoyed your stay and that our teams could be of help in returning your mobile phone to you. I will be sharing your feedback with all.We very much look forward to welcoming you back with us soon. Kind Regards, Shalu Lobby Manager

8/10 Udmærket

Maria

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i februar 2024

10/10 Fremragende

LA-KEISHA

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff was very courteous. The room was clean and the bed was very comfortable. The premises was very clean and inviting. The restaurant's menu offered variety. The shuttle to the airport was very convenient.
Overnattede 1 nat i december 2023
Svar fra Shalu den 29. jan. 2024
Dear La-Keisha, Thank you for staying with us and for taking the time to share your valuable feedback. I am so pleased to see that the room was to your liking and comfortable.Your kind feedback will surely be shared with the entire team.We very much look forward to welcoming you back with us soon. Kind Regards, Shalu Lobby Manager

8/10 Udmærket

Cindy, Miami

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff was very helpful. Close to the airport, good if you have an early flight.
Overnattede 2 nætter i januar 2024
Svar fra Shalu den 26. jan. 2024
Dear Cindy, Thank you for staying with us and for taking the time to share your valuable feedback. I am glad to read that you had enjoyed your stay.Your compliments regarding the teams being very helpful will be shared with all.We very much look forward to welcoming you back with us soon. Kind Regards, Shalu Lobby Manager

10/10 Fremragende

Marilou

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good location
Good location to the airport. Clean , good view, can see the plane taking off from our room , spacious room. With sofa bed, good service . With Dove shampoo and body wash, need to bring your own conditioner. Bathroom trash can very small. Good restaurants on the site.
Overnattede 1 nat i januar 2024
Svar fra Shalu den 22. jan. 2024
Dear Marilou, Thank you for staying with us and for taking the time to share your valuable feedback. I am so pleased to read that the room was to your liking and you found the location of our Hotel convenient for your travels.We very much look forward to welcoming you back with us soon. Kind Regards, Shalu Lobby Manager

10/10 Fremragende

EMMA SYLVIA

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024

4/10 Dårligt

Ellen

Rejste med partner
Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Friendly and quick checkin from professional front desk staff, pretty good restaurant, very good breakfast. Room was pretty bad with a lingering bad odor, no amenities, no hairdryer. Room wasn't particularly clean. Good location for early flight out of Heathrow.
Overnattede 1 nat i januar 2024
Svar fra Shalu den 22. jan. 2024
Dear Ellen, Thank you for staying with us and for taking the time to share your valuable feedback. I am so pleased to read that our Front Desk team was professional and friendly with a quick check in experience. I will surely share your positive feedback with the entire team.I am sorry to see that you room was not up to your standards. I will be sharing your comments with our Housekeeping team to ensure that the team are thoroughly checking the rooms before being allocated to arriving Guests. Please note the hairdryer is kept in the wardrobe in a pouch.We thank you once again for your feedback and we hope to welcome you back with us soon. Kind Regards, Shalu Lobby Manager

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024

10/10 Fremragende

Peter

Overnattede 1 nat i januar 2024

10/10 Fremragende

Duncan

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great
Overnattede 1 nat i januar 2024
Svar fra Shalu den 11. jan. 2024
Dear Duncan, Thank you for staying with us and for taking the time to share your valuable feedback. I am glad to read that you had a great stay.We very much look forward to welcoming you back with us soon. Kind Regards, Shalu Lobby Manager

2/10 Forfærdeligt

SI

Overnattede 1 nat i januar 2024

10/10 Fremragende

Di

Synes godt om: Faciliteter
Beds were comfortable but never did understand the heating/cooling system
Overnattede 1 nat i januar 2024
Svar fra Shalu den 9. jan. 2024
Dear Di, Thank you for staying with us and for taking the time to share your valuable feedback. I am pleased to read that you found the bed comfortable.I am sorry to hear that you found our heating/cooling system difficult to use. Please be assured that our Maintenance team are always on hand to be of assistance if required.We very much look forward to welcoming you back with us soon. Kind Regards, Shalu Lobby Manager