Dear Sally,Thank you sincerely for choosing to be our guest! We appreciate the opportunity to host you and are delighted that you enjoyed your stay. If there's anything you loved or any areas where we can improve, we value your feedback. We hope to have the pleasure of welcoming you back whenever your travels bring you our way. Safe journeys until we meet again!Regards,

Dear Jannie, Thank you for taking the time to share with us your experience here at Holiday Inn Express Victoria. We are excited to hear you had a pleasant stay and I will definitely share your kind comments with the rest of the staff as well. We would also like to thank you for your comments concerning our staff smoking on the premises, we will definitely take a note of that. It would be a pleasure having you as our guests again. We remain available if you require assistance for nay further booking. Best wishes from London,

Dear Guest, I would like to thank you for your recent review regarding your stay with us. Your comments will help the hotel to improve its services for future guests. Hope you will give a chance to welcome you back in the near future. Best wishes, Ally

Dear guest, Thank you for taking time to leave a review. We are so sorry to read that your stay did not reach your expectations. We hope to have a chance later on to change your mind and make you happy. Regards, Francesco

Dear guest, Thank you for rating us. It was a pleasure having you in our property. We are so delighted to know that your stay was great, we really hope to see you again. Regards, Francesco

Dear Ms Helen, Thank you for staying with us and for leaving us a comment. We are pleased to hear thet you spent very good time while staying in our hotel. This is the type of experience we would like all our guests to have and we are happy when our hard work is appreciated. We hope to welcome you back soon. Kind regards Alessandra Delmare Social Media Coordinator

Dear Madam, thank you for leaving us a comment about your stay. We are very sorry that our room did not satisfy your expectations, we can understand that sometimes rooms located in the lower ground, although a bit bigger, may not be appreciated by some guests but we are pleased to have had the possibility to give you two room in the upper floors. Being a Holiday Inn Express all our rooms are standard this is the reason why we do not have suites. However we would like to inform you that later this year we will have a complete refurbishment so we would be happy to welcome you again for your next stay in London and give you the possibility to spend a memorable stay with us. Best regards Alessandra Delmare Front Office Team

Dear Guest, Thank you for taking the time to write this review. We are pleased that you enjoyed your stay and that you especially like our staff and our central location. We look forward to welcome you back. Best regards, Federica Bernardelli Social Media Coordinator

Dear guest, We are glad to hear that you enjoyed our stay with us. We look forward to welcome you again the next time that you will be in London. Best regards, Federica Bernardelli Front Desk Team

Thank you very much for your 4 star rating review you have given us following your recent stay in our hotel. Is very encouraging to read that you found your room to be lovely and clean and that the staff were friendly and helpful, I look forward to sharing your comments with the rest of the team. We really hope that you will visit our hotel again in the near future. Kind Regards , Giorgia Di Blasi Social Media Coodinator

Thank you for your valuable time to write a review, and you found our hotel clean and tidy, our staff helpful . We look forward to have you again in our hotel! Kind Regards Giorgia Di Blasi Social Media Coordinator

Thank you for your lovely stay and your comments about the staff and service. We hope to get a 5 star review on your next visit. In the meantime yes, you will get good deal on the rooms, if you book in advance - thanks for spreading this message. Kind regards, Sachin

Thank you for taking time to write review about the hotel. We are glad to learn that your recent stay with us was a pleasant one. Thank you for choosing to stay with us. We look forward to welcoming you again in the future.

Dear Kira,Thank you for sharing your feedback with us. We apologize for any inconvenience caused by the wet stain on the carpet and any shortcomings in the size of the room and the state of the bathrooms. Your comments will be taken into consideration as we continuously strive to improve our facilities and services. We appreciate your patronage and hope to have the opportunity to better meet your expectations in the future. If there's anything specific you'd like to address, please don't hesitate to let us know.

Dear Louise,Thank you for sharing your experience with us. We're glad to hear that you found the price and location satisfactory. However, we apologize for the inconvenience caused by the persistent buzzing noise during your stay. We'll investigate this matter further to ensure it doesn't happen again in the future. Your comfort and satisfaction are important to us, and we appreciate your feedback. If there's anything else we can assist you with, please don't hesitate to let us know.Rgards,

Dear Feliciano,Thank you very much for you time and the score.We would really appreciate if you can share any comments with us about your stay, so we know what we did wrong

Dear Ana,Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced with the miniature bathroom sink. We understand how important it is for our guests to have comfortable amenities, and we regret any inconvenience this may have caused.We appreciate your proactive approach in bringing this matter to our attention during your stay. It's great to hear that our front desk team promptly addressed your concern by providing you with another room. We strive to ensure that our guests have a seamless and enjoyable experience, and we're pleased to know that our service met your expectations overall.Your satisfaction is our top priority, and we value your input as it helps us continually improve our services. We hope the rest of your stay was comfortable and enjoyable, and we look forward to the opportunity to welcome you back in the future.If you have any further comments or suggestions, please feel free to share them with us. We appreciate your patronage and trust in our service.Best regards,

Dear Fumiki,Thank you very much for staying with us and for your score

Dear Guest,Thank you for choosing our hotel! We are grateful for the opportunity to host you, and we hope your stay has been enjoyable and comfortable. If there's anything you need or any feedback you'd like to share, please feel free to let us know. We appreciate your trust in us, and we look forward to the possibility of welcoming you back in the future. Thanks again for choosing our hotel!Regards,

Dear Joselito,We're delighted to hear that you enjoyed the aesthetic appeal of our building and found it easily accessible for both walking and local transport. It's fantastic that our staff's friendliness and accommodation added to your positive experience. We would be thrilled to welcome you back on your next vacation! Please don't hesitate to reach out if you have any special requests or if there's anything we can do to make your future stay even more enjoyable. We look forward to hosting you again. Safe travels until then!Regards

Dear Kelly,We're grateful for your positive comments regarding our friendly and accommodating staff. Apologies for the inconvenience with the initial room; however, we're glad we could swiftly address the issue by moving you to a more suitable accommodation. Your feedback on the breakfast is duly noted, and we'll consider ways to enhance this aspect of your experience.It's great to hear that you found our location convenient, with easy access to the tube, and that you felt the neighborhood was safe. If there's anything specific you think would improve your stay or if you have any further suggestions, please feel free to share. We appreciate your input and hope you have a wonderful rest of your time with us.Regards,

Dear Guest,Thank you for your kind words about our customer service; we're delighted to hear that you found our front desk team friendly and efficient. We apologize for any inconvenience you experienced with the room amenities and appreciate your feedback. We'll certainly look into providing clearer instructions for the remote and air conditioning units to avoid any future issues. We're glad the pleasant weather allowed you to open the window for ventilation. If there's anything else we can do to enhance your stay, please don't hesitate to let us know. We value your input and hope you have a comfortable rest of your stay with us.Regards,