Alle de viste anmeldelser er indsendt af rigtige gæster. Kun rejsende, som har booket et ophold hos os, kan indsende en anmeldelse. Vi verificerer anmeldelser i henhold til vores retningslinjer og offentliggør alle anmeldelser, hvad enten de er positive eller negative.Flere oplysningerÅbner i et nyt vindue
Bedømmelse på 10 − Fremragende. 273 af i alt 703 anmeldelser" "
10 - Fremragende
273
Bedømmelse på 8 − Udmærket. 252 af i alt 703 anmeldelser" "
8 - Udmærket
252
Bedømmelse på 6 − Okay. 105 af i alt 703 anmeldelser" "
6 - Okay
105
Bedømmelse på 4 − Dårligt. 45 af i alt 703 anmeldelser" "
4 - Dårligt
45
Bedømmelse på 2 − Forfærdeligt. 28 af i alt 703 anmeldelser" "
2 - Forfærdeligt
28
8,6/10
Rengøring
8,6/10
Service og personale
7,6/10
Faciliteter
7,8/10
Overnatningsstedets tilstand og faciliteter
7,6/10
Miljøvenligt
Anmeldelser
8/10 Udmærket
Søren
29. apr. 2022
Synes godt om: Rengøring, service og personale, værelsets komfort
Søren
Overnattede 2 nætter i april 2022
Svar fra Kamila den 30. apr. 2022
Dear Soren,
Thank you for staying with us at the Hilton London Hyde Park and for taking the time to leave feedback relating to your recent visit.
We truly appreciate the kind scores that you provided regarding the service you received during your stay. It is particularly warming to receive such a positive valuation of the services and facilities we offer to our guests. Rest assured that I will share your feedback with the hotel team who will be encouraged by your positive scores.
Thank you once again for staying with us. I do hope that you will afford us the opportunity to welcome you back in the future.
In the meantime, if there is anything else I can assist with, please do not hesitate to contact us.
Kind regards,
Kamila Gador
Front Office Supervisor
Hilton London Hyde Park
8/10 Udmærket
Barbara
Rejste med familie
25. okt. 2021
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lovely hotel with a great location.
Barbara
Overnattede 4 nætter i oktober 2021
Svar fra Laura Barbaduomo, Assistant Front Office Manager den 25. okt. 2021
Dear Ms Barbara,
Thank you very much for choosing the Hilton London Hyde Park and for taking the time to share your feedback with us.
We are delighted to hear that you enjoyed your stay with us and very much hope to get the opportunity to welcome you back soon.
Kind regards,
8/10 Udmærket
Peter
21. feb. 2020
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Peter
Overnattede 4 nætter i februar 2020
Svar fra Hotel Management den 23. feb. 2020
Dear Guest, Thank you for staying with us at Hilton London Hyde Park and for sharing your feedback with us. Kind regards, Team Hyde Park
10/10 Fremragende
Celina
Forretningsrejsende
6. dec. 2019
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Perfekt til forretningsrejse
Dejligt lille hotel, god beliggenhed, god morgenmad og perfekt, hvis man skal en tur til London. Kan varmt anbefale hotellet selvom værelserne er små.
Celina
Overnattede 3 nætter i december 2019
Svar fra Hotel Management den 6. dec. 2019
Dear Guest, Thank you for choosing Hilton London Hyde Park and for taking the time to share your feedback with us. We are delighted to hear that you enjoyed your stay with us. We very much hope to welcome you back soon to our property. Best regards, Laura Barbaduomo, Front Office Supervisor
8/10 Udmærket
Verificeret rejsende
Rejste med familie
2. nov. 2019
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Hope to come back
Great location, clean and kind Staff. We enjoyed our time here and would like to return.
Verificeret rejsende
Overnattede 2 nætter i oktober 2019
Svar fra Laura Barbaduomo, Front Office Supervisor den 3. nov. 2019
Dear Guest,
Thank you very much for staying with us at Hilton London Hyde Park and for taking the time to share your feedback with us.
Thank you for the kind scores provided, we hope to welcome you back again in a not too distant future.
Kind regards,
10/10 Fremragende
Verificeret rejsende
5. mar. 2019
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lækkert hotel
Super sødt personale og gode omgivelser.
Verificeret rejsende
Overnattede 2 nætter i marts 2019
Svar fra Pedro Ribeiro - Front Office Supervisor den 5. mar. 2019
Dear guest,
Thank you for your kind reply, I am glad to hear you have liked our location and that our staff impacted positively on your experience.
We hope to see you again in the near future.
Warm regards
8/10 Udmærket
jacob bech
22. dec. 2018
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Godt hotel til pengene
5 gode overnatninger på et fint hotel til rimelige priser. De ansatte var altid hjælpsomme og flinke.
jacob bech
Overnattede 6 nætter i december 2018
Svar fra Gabriele Borrello - Front Office receptionist den 25. dec. 2018
Dear Jacob bech,
Thank you for your kind feedback. We are really to hear that you enjoyed your stay at the Hilton London Hyde Park.
We are looking forward to seeing you.
10/10 Fremragende
søren
3. dec. 2018
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fantastisk hotel og personale
Et klasse hotel, som har 4 stjerner, men burde have 5 stjerner, klassepersonale, god beliggenhed, og en morgenmad i særklasse.
søren
Overnattede 4 nætter i november 2018
Svar fra Pedro Ribeiro - Front Office Supervisor den 3. dec. 2018
Dear Søren,
I truly appreciate you great review, Its is very rewarding to hear we have exceeded your expectations. Rest assured that I will share your feedback with the hotel team who will be encouraged by your comments.
We hope to see you back at Hilton London Hyde Park in the near future.
Warm regards
8/10 Udmærket
Henriette H
13. nov. 2018
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great location
Great location, nice hotel - however the room was not as expected with park view on high floor
Henriette H
Overnattede 3 nætter i september 2018
Svar fra Tim Spoehr - Fron Office Supervisor den 13. nov. 2018
Dear Henriette H,
Thank you for staying with us here at the Hilton London Hyde Park and for your positive review, although the room was not up to your expectations.
We hope to have the opportunity to welcome you back in the future.
Kind regards,
Tim Spoehr
Front Office Supervisor
10/10 Fremragende
Verificeret rejsende
3. jul. 2018
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Verificeret rejsende
Overnattede 3 nætter i juni 2018
Svar fra Pedro Ribeiro - Front Office Supervisor den 7. jul. 2018
Thank you for your score.
Warm regards
10/10 Fremragende
Troels Milo
8. apr. 2018
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good location, Nice room, friendly staff and Good Food at The restaurant
Troels Milo
Svar fra Adrian den 18. apr. 2018
Dear Troels Milo,
Thank you very much for the nice feedback. I am happy to read that you enjoyed the stay.
We are looking forward for your next visit at the Hilton London Hyde Park.
Kind regards,
Adrian Paul
Front Office Supervisor
10/10 Fremragende
Lars
23. maj 2017
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lars
8/10 Udmærket
Marianne
13. mar. 2017
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Marianne
8/10 Udmærket
Martin
24. okt. 2016
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Hyggeligt hotel med Hilton kvalitet
Hyggeligt, rent og professionelt hotel til en kombineret business og parweekend. God beliggenhed lige ved Hyde Park og fin afstand til Underground og centrale ting.
Martin
10/10 Fremragende
Verificeret rejsende
28. jun. 2016
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Verificeret rejsende
10/10 Fremragende
Julie, Framingham
24. maj 2024
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Julie
Overnattede 3 nætter i maj 2024
Svar fra EL den 26. maj 2024
Dear Julie,Thank you for choosing Hilton London Hyde Park and thank you for your feedback.
10/10 Fremragende
Munehiko
20. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
What a lovely place to stay
Munehiko
Overnattede 4 nætter i maj 2024
Svar fra Team Hyde Park den 21. maj 2024
Dear Munehiko, Thank you so much for your wonderful review! We are delighted to hear that you had such a lovely stay with us. Your kind words mean a lot to our team, and we're thrilled that we could provide you with a pleasant experience.We look forward to welcoming you back to our hotel in the future. If there is anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Warm regards,
8/10 Udmærket
Philip
12. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Philip
Overnattede 3 nætter i maj 2024
Svar fra Team Hyde Park den 13. maj 2024
Dear Philip,Thank you for choosing to stay with us and for taking the time to leave a review. Your feedback is invaluable to us as we strive to provide the best possible experience for all our guests. We hope to have the pleasure of welcoming you back to Hilton London Hyde Park in the near future.Warm regards,
10/10 Fremragende
Jennifer
6. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Loved the location.
Jennifer
Overnattede 1 nat i marts 2024
Svar fra Rossella Lo Ricco den 6. maj 2024
Dear Jennifer,Thank you for your positive feedback and the amazing score! We are glad to hear that you were happy and delighted with our central location.We are happy that you enjoyed your stay with us and we are looking forward to your next visit!Best Regards,Rossella Lo RiccoDuty Manager
10/10 Fremragende
jennifer
Rejste med familie
26. apr. 2024
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We had a problem with the room and they resolved it immediately and provided us with another room. Great customer service.
jennifer
Overnattede 2 nætter i april 2024
Svar fra Team Hyde Park den 27. apr. 2024
Dear Jennifer, Thank you for your wonderful feedback! We're delighted to hear that our team was able to swiftly address the issue with your room and provide you with a satisfactory solution. Providing excellent customer service is our top priority, and we're thrilled that you had a positive experience with us.If there's anything else we can assist you with or if you have any further feedback to share, please don't hesitate to let us know. We look forward to welcoming you back for another fantastic stay in the future!Warm regards,
4/10 Dårligt
Kurtis
Rejste med familie
8. apr. 2024
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
We had booked a family room. Upon our arrival, we noticed a strong sewer odour in the bathroom. The staff offered us two rooms instead. Our family room was a long and a double sofa bed. The rooms they provided us were two doubles. Had a terrible sleep! The staff was helpful in providing luggage storage for us, but I was disappointed that we weren’t provided better beds. I feel we were down graded.
Kurtis
Overnattede 1 nat i april 2024
Svar fra Team Hyde Park den 8. apr. 2024
Dear. Kurtis,Thank you for taking the time to leave feedback about your recent stay here with us at Hyde Park.I am sorry to see that we did not exceed your expectations on this occasion, we always strive to create memorable experiences for our guests.I will be sure to share your feedback regarding the comfort of the beds with our Housekeeping manager.I do hope that we will have the opportunity to welcome you back to Hyde Park in the near future. We would very much like chance to improve on this experience for you.Kind Regards,Sehrish Duty Manager Hilton London Hyde Park
6/10 Okay
Anjana, East Elmhurst
Rejste med familie, Rejste med familie og småbørn
4. apr. 2024
Synes godt om: Rengøring, service og personale
We had a family room and it had no window. We were in the basement and a fake window was installed to make it look like we had one but it was stuffy and very weird not being able to see outside at all. We only stayed 2 nights. Had it been a longer stay I would have requested a new room.
Anjana
Overnattede 2 nætter i marts 2024
Svar fra Team Hyde Park den 4. apr. 2024
Dear Anjana, Thank you for taking the time to share your feedback with us. We're sorry to hear that you were not comfortable with the location of your family. However, If you had reported this to the Front Desk team they would have happily assisted you to find you an alternativeWe apologize for any inconvenience you experienced during your recent stay with us.Should your travels bring you back to our area in the future, we would welcome the opportunity to provide you with a more satisfactory experience. Please feel free to reach out to us directly so that we can assist you with any room preferences or requests you may have.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back soon.Warm regards,
10/10 Fremragende
Christine
Rejste med familie
27. mar. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Ali - the concierge was so incredibly helpful and everyone was very polite and friendly
Christine
Overnattede 4 nætter i marts 2024
Svar fra Team Hyde Park den 27. mar. 2024
Dear Christine, Thank you so much for taking the time to share your feedback with us. We're thrilled to hear that you had a positive experience during your stay, especially with the exceptional service provided by our Front Desk team. It's always our goal to ensure our guests feel welcomed and well taken care of, and we're delighted that our team were able to make your stay memorable.We look forward to welcoming you back to our hotel in the future.Warm regards,
10/10 Fremragende
Kathleen J
Rejste med familie
17. mar. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Amazing breakfast. Helpful staff. Will definitely stay here again.
Kathleen J
Overnattede 1 nat i februar 2024
Svar fra Rossella Lo Ricco den 18. mar. 2024
Dear Kathleen J,Thank you for your kind comment I am pleased to read that you enjoyed your stay with us. Guest’s positive feedback is the aim of our job! I am looking forward to welcoming you back here at the Hilton London Hyde Park to enjoy another great stay.Best Regards,Rossella Lo RiccoDuty Manager
8/10 Udmærket
Petra
10. mar. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Petra
Overnattede 2 nætter i marts 2024
Svar fra Team Hyde Park den 13. mar. 2024
Dear Petra,We are delighted to learn that you have enjoyed your stay with us. Wishing you a lovely day.Your Sincerely.
6/10 Okay
Jennifer
Rejste i en gruppe
29. feb. 2024
Synes godt om: Rengøring
My room was in the basement and I had to keep requesting toiletries. Great location by Hyde Park but I couldn’t see it.
Jennifer
Overnattede 3 nætter i februar 2024
Svar fra James den 29. feb. 2024
Good Afternoon Jennifer,Thank you for taking the time to leave some feedback about your recent stay here with us at Hyde Park.I am sorry to see that we did not exceed your expectations on this occasion, we always strive to create memorable experiences for our guests.I will be sure to share your feedback regarding the toiletries with our Housekeeping manager.I do hope that we will have the opportunity to welcome you back to Hyde Park in the near future. We would very much like chance to improve on this experience for you.Kind Regards,James OakleyDuty ManagerHilton London Hyde Park
10/10 Fremragende
Stephen
Rejste med familie
27. feb. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
They worked to get us an early check in since our flight arrived before check in time.
Stephen
Overnattede 4 nætter i februar 2024
Svar fra Markus Federico den 27. feb. 2024
Dear Mr. Flanders,Thank you for choosing Hilton London Hyde Park!We're so glad to hear this feedback! We are working our very hard to give our guests the best service we could offer. All the best!
6/10 Okay
DAEHO
22. feb. 2024
Synes godt om: Rengøring
Synes ikke om: Overnatningsstedets tilstand og faciliteter
old fashioned
DAEHO
Overnattede 3 nætter i februar 2024
Svar fra James den 22. feb. 2024
Good Evening,Thank you for taking the time to leave some feedback about your recent stay, it is greatly appreciated as it helps us to further understand out guests' experiences.I am sorry to see that we did not exceed your expectations on this occasion, we always strive to create memorable experiences for our guests.I do hope that we will have the opportunity to welcome you back to Hyde Park in the near future, we would very much like the chance to improve on this experience for you.Kind Regards,James OakleyDuty ManagerHilton London Hyde Park
10/10 Fremragende
Rasha
18. feb. 2024
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Rasha
Overnattede 1 nat i februar 2024
Svar fra Team Hyde Park den 18. feb. 2024
Dear. Rasha,Thank you for your review and for the very kind score.Glad to see that you enjoyed your stay with us, and we are looking forward to your next visit.Regards,Sehrish Zaman
10/10 Fremragende
Adam
11. feb. 2024
Adam
Overnattede 1 nat i februar 2024
Svar fra Team Hyde Park den 12. feb. 2024
Dear. Adam,Thank you very much for your feedback and for staying with us here at the Hilton London Hyde Park.We hope to see you once again in the near future.Regards,Team Hyde Park
6/10 Okay
Verificeret rejsende
Forretningsrejsende
1. feb. 2024
Synes godt om: Service og personale
Synes ikke om: Rengøring
Verificeret rejsende
Overnattede 1 nat i januar 2024
Svar fra Hyde Park den 7. feb. 2024
Thank you for your ratings as it helps us to improve our services. Hoping to see you soon!!!
10/10 Fremragende
Fariba
23. jan. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fariba
Overnattede 5 nætter i januar 2024
Svar fra Hyde Park den 7. feb. 2024
Thank you for your lovely ratings. I am glad you liked your stay and we are hopping to see you soon.
8/10 Udmærket
Chris, Salem
15. jan. 2024
Chris
Svar fra Hyde Park den 7. feb. 2024
Thank you for your ratings as it helps us to improve our services. Hoping to see you soon!!!
6/10 Okay
MARIA
Rejste med familie
12. jan. 2024
Synes ikke om: Service og personale
MARIA
Overnattede 3 nætter i januar 2024
Svar fra Hyde Park den 7. feb. 2024
Thank you for your ratings as it helps us to improve our services. Hoping to see you soon!!!
2/10 Forfærdeligt
Abdulgader
8. jan. 2024
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very bad experience
Abdulgader
Overnattede 5 nætter i december 2023
Svar fra Rossella Lo Ricco den 13. feb. 2024
Dear Abdulgader,Thank you for taking the time to post a review of your recent stay. We appreciate your feedback as we use this to work on improving our service where needed. It was a true pleasure being of service to you and we do hope to welcome you back soon.Best Regards,Hilton London Hyde Park Team
8/10 Udmærket
Maria
4. jan. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Maria
Overnattede 6 nætter i december 2023
Svar fra Hyde Park den 7. feb. 2024
Once again we thank you for choosing the Hilton London Hyde Park and for taking the time to provide us with valued ratings. We hope to welcome you back on your next stay in the London area. If I can be of any further assistance to you, please do not hesitate to contact me.
4/10 Dårligt
Shaun
4. jan. 2024
Shaun
Overnattede 1 nat i december 2023
Svar fra Hyde Park den 7. feb. 2024
Thank you for your ratings as it helps us to improve our services. Hoping to see you soon!!!
6/10 Okay
Thais
Rejste med familie, Rejste med familie og småbørn
3. jan. 2024
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Noisy beds, door would rattle constantly when doors in the hallway would open/close.
Stayed in a room in the basement, fake windows with lights that would never switch off
Thais
Overnattede 2 nætter i december 2023
Svar fra Hyde Park den 7. feb. 2024
I am disappointed to read that your stay was not entirely as you would have expected. I would like to apologise for the inconvenience caused. I can assure you all matters have been addressed with the relevant Departmental Heads to ensure immediate follow up.
10/10 Fremragende
Alina
1. jan. 2024
Alina
Overnattede 4 nætter i december 2023
Svar fra Team Hyde Park den 7. feb. 2024
Dear Guest,Thank you for your time on completing our survey. We are thrilled to learn that you had an amazing time with us.Kindest Regards,Team Hyde Park
10/10 Fremragende
Fariba
Rejste med familie
1. jan. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fariba
Overnattede 6 nætter i december 2023
Svar fra Hyde Park den 7. feb. 2024
Thank you for rewarding us 10 out of 10 ratings. I am glad you liked your stay, hoping to see you soon!!
6/10 Okay
Kam
27. dec. 2023
Kam
Overnattede 1 nat i december 2023
Svar fra Team HP den 28. dec. 2023
Dear. Kam,Thank you for taking a moment to score your experience, It was a pleasure to have you staying with us and we look forward to seeing you once again in the near future.RegardsTeam Hyde Park.
10/10 Fremragende
Matthew, Davis
27. dec. 2023
Matthew
Overnattede 7 nætter i december 2023
Svar fra Hyde Park den 7. feb. 2024
Thank you for rewarding us 5 out of 5 ratings. I am glad you liked your stay, hoping to see you soon!!
8/10 Udmærket
Sarp
Rejste i en gruppe
24. dec. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Sarp
Overnattede 1 nat i december 2023
Svar fra Hyde Park den 7. feb. 2024
Thank you for your ratings as it helps us to improve our services. Hoping to see you soon!!!
8/10 Udmærket
Sarah
Rejste med familie
22. dec. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Sarah
Overnattede 1 nat i december 2023
Svar fra Hyde Park den 7. feb. 2024
Thank you for your ratings as it helps us to improve our services. Hoping to see you soon!!!
10/10 Fremragende
Verificeret rejsende
18. dec. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lovely hotel, great location, good breakfast and friendly staff.
Verificeret rejsende
Overnattede 4 nætter i december 2023
Svar fra Team Hyde Park den 18. dec. 2023
Dear Guest,We are pleased to see you enjoyed your stay with us, Thank you for the kind review.We hope to welcome you once again in the near future.
10/10 Fremragende
Verificeret rejsende
18. dec. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Verificeret rejsende
Overnattede 1 nat i december 2023
Svar fra Team den 18. dec. 2023
Dear Guest,We are glad to see you have enjoyed your stay with us, thank you for the kind review.We hope to welcome you once again in the near future.Regards,Team Hyde Park
8/10 Udmærket
Matthew
16. dec. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Matthew
Overnattede 2 nætter i november 2023
Svar fra Hyde Park den 7. feb. 2024
Thank you for your ratings as it helps us to improve our services. Hoping to see you soon!!!
6/10 Okay
John
Rejste med partner
10. dec. 2023
Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
The staff were fantastic and very helpful. The underground was a 3 second walk from the entrance of hotel which was great. Location was very quiet so was guaranteed a peaceful night, and opposite Hyde park. The hotel restaurant was lovely but menu very basic could do with more variety. Unfortunately the hotel bar was closed the evening we stayed so can’t say anything regarding that. The room we stayed in was very basic and very expensive for what it was. We didn’t attend breakfast in the restaurant but had breakfast in our room which was lovely but a little on the cold side. All in all the hotel location was perfect for what we needed, bed very uncomfortable. We unfortunately would not stay here again.
John
Overnattede 1 nat i december 2023
Svar fra Hyde Park den 7. feb. 2024
Firstly please accept my most sincere apologies in respect of what was clearly a disappointing experience. I am glad our team was helpful to you. I can only assure you that complaints of this nature are extremely rare and certainly not representative of our usually excellent levels of customer care and guest feedback.
10/10 Fremragende
Talley
10. dec. 2023
Synes godt om: Faciliteter
Talley
Overnattede 3 nætter i december 2023
Svar fra Hyde Park den 7. feb. 2024
Thank you for rewarding us 5 out of 5 ratings. I am glad you liked your stay, hoping to see you soon!!
2/10 Forfærdeligt
Nick
Rejste med familie
9. dec. 2023
Synes godt om: Faciliteter
The sate of the room was worse than staying in a premier inn and for a high class hotel this is shambolic
Nick
Overnattede 1 nat i december 2023
Svar fra Hyde Park den 7. feb. 2024
Dear guest, Firstly please accept my most sincere apologies in respect of what was clearly a disappointing experience. I can only assure you that complaints of this nature are extremely rare and certainly not representative of our usually excellent levels of customer care and guest feedback.