Terrasse/gårdhave
Tjek tilgængelighed

Anmeldelser af Grange Whitehall

4 out of 5
Grange Whitehall
Montague Street, 2-5, London, ENG

Anmeldelser

7,8

Godt

Bedømmelse på 10 − Fremragende. 216 af i alt 864 anmeldelser" "
Bedømmelse på 8 − Udmærket. 376 af i alt 864 anmeldelser" "
Bedømmelse på 6 − Okay. 180 af i alt 864 anmeldelser" "
Bedømmelse på 4 − Dårligt. 70 af i alt 864 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 22 af i alt 864 anmeldelser" "

8,4/10

Rengøring

8,0/10

Service og personale

6,6/10

Faciliteter

7,4/10

Overnatningsstedets tilstand og faciliteter

6,6/10

Miljøvenligt

Anmeldelser

4/10 Dårligt

Verificeret rejsende

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i maj 2023

6/10 Okay

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring
Middelhotel, ikke 4 stjerner
God beliggenhed. Pænt og rent, men temmelig nedslidt hotel. Meget lille værelse. Ingen knager til jakker. Ingen steder at hænge håndklæder på det mikroskopiske badeværelse. Derfor blev håndklæder skiftet unødvendigt tit. Ofte kun lunkent og ikke koldt vand i vandhanen. Hårtørreren var skruet fast i en skrivebordsskuffe (!) Behagelig seng. Personalet var ikke overstrømmende venligt og hilste ikke, når man gik forbi.
Overnattede 4 nætter i april 2023
Svar fra Guestrelations manager den 11. apr. 2023
Thank you for taking the time to review your recent stay. We are sorry to hear that things were not as they should have been and we have forwarded the review to the operations team to evaluate. Usually our staff are very friendly so we are sorry to hear you did not expereince this from them. Please accept our apologies.

4/10 Dårligt

Line

Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Kommer der ikke igen..
Servicen var god, vi fik værelset da vi ankom kl. 10. det var dejligt. MEN.... sengen var elendig, og vi kunne kun lige være i sengen. værelserne er meget små, og havde man to kufferter med, så kunne man ikke være der. gulvet var ekstrem skævt og man væltede nærmest ud på toilettet. Vinduet kunne ikke lukkes ned, så vi måtte sætte et håndklæde i klemme så det ikke trak ind med kold luft (det hjalp meget lidt) Morgenmaden var okay, men man skulle betale 5 pund pr person pr dag ekstra, til trods for man havde betalt for morgenmad, hvis man ville have varm mad (pølser, hashbrowns, æg osv) Vi fik 3 store håndklæder og et lille, selvom vi bad om 2 små og to store.
Overnattede 3 nætter i februar 2023
Svar fra Guestrelations manager den 2. mar. 2023
Thank you for taking the time to review your stay with us. We are sorry to hear that not everything was to your required standard on this occassion. The hotel is an old building and we cannot change the slope to the floor unless the property has a full refurbishment, we will this will happen in the near future. When you book via an online agent you only book Continental breakfast, and you have the option to upgrade to full English breakfast on arrival by choice. We are sorry if this was not propertly communicated to you at the point of booking.We really appreciate the valuable feedback and hope we have the opportunity to welcome you back to one of our hotels in the future.

8/10 Udmærket

Vibeke

Overnattede 2 nætter i februar 2023
Svar fra Guestrelations manager den 17. feb. 2023
Dear Vibeke, thank you for taking the time to review your recent stay with us. We hope we welcome you back again.

8/10 Udmærket

Annette

Rejste med familie
Synes godt om: Rengøring, service og personale
Pænt ældre hotel
Pænt ældre hotel, meget centralt placeret både for offentlig transport og til fods - og nærmest i baghaven af British museum. Der var rent og pænt men lidt slidt. Roligt og stille område.
Overnattede 2 nætter i november 2022
Svar fra Guestrelations manager den 25. nov. 2022
Dear Annette, thank you for taking the time to review your stay with us. We are glad you enjoyed our great location and we hope to welcome you back again

6/10 Okay

Helene

Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Kommer ikke igen
Jeg kommer ikke tilbage. God beliggenhed men det er så også det. Dårlige senge og det værelse jeg var på var virkelig småt. Personalet var flinke men opvejer ikke for hotellets tilstand.
Overnattede 3 nætter i august 2022
Svar fra Guestrelations manager den 7. sep. 2022
Thank you for taking the time to review your stay.

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i januar 2020
Svar fra Grange Hotels den 16. jul. 2020
Thank you for the Review We look forward to welcoming you again in the future.

4/10 Dårligt

Verificeret rejsende

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Hotellet fremgik af en meget ringe stand i forhold til de billeder man så på nettet! Desuden havde vi betalt for en opgradering af værelset men det værelse vi fik var småt og beskidt. Prøvede at spørge receptionen om vi havde fået det rigtige værelse men uitraseret som de var gennem det hele fik jeg intet konkret svar. Desuden manglede de konstant alt fra is til vare i deres sortiment. Den hårde tone viste sig også et par gange fra personalet side der talte meget grimt og uhøfligt til ikke blot os men flere andre gæster
Overnattede 4 nætter i december 2019
Svar fra Grange Hotels den 22. jul. 2020
Thank you for taking the time to share your experience of Grange White Hall Hotel, please accept my sincere apologies that the service did not meet your expectations, it is disappointing to hear and this is being reviewed with the team to ensure that this is rectified going forward. We aim to provide the highest quality service and whilst we understand this was not as expected we will look at ways to improve and ensure this is provided. We highly value your patronage and genuinely hope you will afford us the opportunity to look forward to welcoming you back soon with a 20% off voucher on accommodation and complimentary upgrade.

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Very nice hotel. Highly recommendably
Very nice hotel. Great locatuon. Good staff service. Nice rooms.
Overnattede 4 nætter i november 2019
Svar fra Grange Hotels den 17. jul. 2020
Thanks for staying with us. We appreciate your feedback! We look forward to welcoming you back in future.

10/10 Fremragende

Amanda

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i august 2019
Svar fra Grange Hotels den 22. jul. 2020
Thank you for providing your feedback on Grange Hotels. It is wonderful to receive your compliments and we look forward to your return to Grange Hotels on another occasion. ​

8/10 Udmærket

Peter Jacob

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Svar fra Grange Hotels den 22. jul. 2020
Thank you for providing your feedback on Grange Hotels. It is wonderful to receive your compliments and we look forward to your return to Grange Hotels on another occasion. ​

8/10 Udmærket

Verificeret rejsende

Synes godt om: Værelsets komfort
Svar fra Grange Hotels den 22. jul. 2020
Thank you for providing your feedback on Grange Hotels. It is wonderful to receive your compliments and we look forward to your return to Grange Hotels on another occasion. ​

6/10 Okay

Verificeret rejsende

Synes godt om: Rengøring, service og personale
Svar fra Grange Hotels den 22. jul. 2020
Thank you for providing your feedback on Grange Hotels. It is wonderful to receive your compliments and we look forward to your return to Grange Hotels on another occasion. ​

8/10 Udmærket

Michael, KBH

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Hygge
Dejligt sted og god service
Svar fra Grange Hotels den 22. jul. 2020
Thank you for providing your feedback on Grange Hotels. It is wonderful to receive your compliments and we look forward to your return to Grange Hotels on another occasion. ​

8/10 Udmærket

Ole K., Flensburg

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Centralt beliggende.
Udemærket hotel i super omgivelser. Gåafstand til centrale dele af London. Morgenmaden, der ikke inkluderede traditionel english breakfast, for dyr og kan fås bedre og til halv pris rundt om hjørnet. God service på hotellet.
Svar fra Grange Hotels den 24. jul. 2020
Thank you for providing your feedback on Grange Hotels. It is wonderful to receive your compliments and we look forward to your return to Grange Hotels on another occasion. ​

8/10 Udmærket

Birgit

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Dejligt hotel med central beliggenhed
Rigtig god beliggenhed, dejligt hotel med god morgenmadsbuffet, dog er den lidt dyr. Dette hotel kan varmt anbefales, specielt hvis man prioriterer at bo centralt i byen.
Svar fra Grange Hotels den 24. jul. 2020
Thank you for providing your feedback on Grange Hotels. It is wonderful to receive your compliments and we look forward to your return to Grange Hotels on another occasion. ​

8/10 Udmærket

Susanne, DK

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Meget centralt og alligevel lidt fredeligt
Ligger perfekt ift Oxford Street og Covent Garden Hyggeligt ældre hotel med dejlige værelser Meget tæt på Russel Square Park hvor vi nød vores indkøbte mad. Nabo til British Museum Kommer gerne igen
Svar fra Grange Hotels den 22. jul. 2020
Thank you for providing your feedback on Grange Hotels. It is wonderful to receive your compliments and we look forward to your return to Grange Hotels on another occasion. ​

6/10 Okay

Henrik

Synes ikke om: Service og personale
Svar fra Grange Hotels den 24. jul. 2020
Thank you for taking the time to share your experience of Grange White Hall Hotel, please accept my sincere apologies that the service did not meet your expectations, it is disappointing to hear and this is being reviewed with the team to ensure that this is rectified going forward. We aim to provide the highest quality service and whilst we understand this was not as expected we will look at ways to improve and ensure this is provided. We highly value your patronage and genuinely hope you will afford us the opportunity to look forward to welcoming you back soon with a 20% off voucher on accommodation and complimentary upgrade.

6/10 Okay

Verificeret rejsende

Synes godt om: Rengøring, service og personale
Svar fra Grange Hotels den 24. jul. 2020
Thank you for taking the time to share your experience of Grange White Hall Hotel, please accept my sincere apologies that the service did not meet your expectations, it is disappointing to hear and this is being reviewed with the team to ensure that this is rectified going forward. We aim to provide the highest quality service and whilst we understand this was not as expected we will look at ways to improve and ensure this is provided. We highly value your patronage and genuinely hope you will afford us the opportunity to look forward to welcoming you back soon with a 20% off voucher on accommodation and complimentary upgrade.

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Svar fra Grange Hotels den 24. jul. 2020
Thank you for providing your feedback on Grange Hotels. It is wonderful to receive your compliments and we look forward to your return to Grange Hotels on another occasion. ​

6/10 Okay

Thina Wallin, Aalborg

Fin beliggenhed
Fin beliggenhed - dog boede vi ikke på Whitehall, men på Blooms Townhouse. Whitehall var overbooket, så derfor blev vi flyttet :o(
Svar fra Grange Hotels den 24. jul. 2020
Thank you for taking the time to share your experience of Grange White Hall Hotel, please accept my sincere apologies that the service did not meet your expectations, it is disappointing to hear and this is being reviewed with the team to ensure that this is rectified going forward. We aim to provide the highest quality service and whilst we understand this was not as expected we will look at ways to improve and ensure this is provided. We highly value your patronage and genuinely hope you will afford us the opportunity to look forward to welcoming you back soon with a 20% off voucher on accommodation and complimentary upgrade.

6/10 Okay

Claus

Synes godt om: Rengøring, service og personale
Synes ikke om: Værelsets komfort
Svar fra Grange Hotels den 24. jul. 2020
Thank you for taking the time to share your experience of Grange White Hall Hotel, please accept my sincere apologies that the service did not meet your expectations, it is disappointing to hear and this is being reviewed with the team to ensure that this is rectified going forward. We aim to provide the highest quality service and whilst we understand this was not as expected we will look at ways to improve and ensure this is provided. We highly value your patronage and genuinely hope you will afford us the opportunity to look forward to welcoming you back soon with a 20% off voucher on accommodation and complimentary upgrade.

8/10 Udmærket

Vagn Andersen, København

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Perfekt beliggenhed
Hotellet er udmærket og personalet meget venligt. Beliggenheden fås ikke bedre - rolig, men helt centralt. Prisen er imidlertid voldsom i forhold til hotellets standard, men det kan hænge sammen med, at jeg var der Nytåret over
Svar fra Grange Hotels den 24. jul. 2020
Thank you for providing your feedback on Grange Hotels. It is wonderful to receive your compliments and we look forward to your return to Grange Hotels on another occasion. ​

6/10 Okay

Verificeret rejsende

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Ask for a different room.
We started by getting a room in the basement, out towards the street. I had ordered a twin room, but this was one bed and one sofa bed which looked quite uncomfortable. I asked for a different room which they tried to find. The only rooms available were double rooms which we ended up taking to get to a different floor. They were very helpful but not a hotel I would go back to.
Svar fra Grange Hotels den 24. jul. 2020
Thank you for taking the time to share your experience of Grange White Hall Hotel, please accept my sincere apologies that the service did not meet your expectations, it is disappointing to hear and this is being reviewed with the team to ensure that this is rectified going forward. We aim to provide the highest quality service and whilst we understand this was not as expected we will look at ways to improve and ensure this is provided. We highly value your patronage and genuinely hope you will afford us the opportunity to look forward to welcoming you back soon with a 20% off voucher on accommodation and complimentary upgrade.

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Svar fra Grange Hotels den 24. jul. 2020
Thank you for providing your feedback on Grange Hotels. It is wonderful to receive your compliments and we look forward to your return to Grange Hotels on another occasion. ​

10/10 Fremragende

Heidi

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Svar fra Grange Hotels den 24. jul. 2020
Thank you for providing your feedback on Grange Hotels. It is wonderful to receive your compliments and we look forward to your return to Grange Hotels on another occasion. ​

8/10 Udmærket

Allan A

Synes godt om: Service og personale
Svar fra Grange Hotels den 24. jul. 2020
Thank you for providing your feedback on Grange Hotels. It is wonderful to receive your compliments and we look forward to your return to Grange Hotels on another occasion. ​

4/10 Dårligt

Verificeret rejsende

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Svar fra Grange Hotels den 24. jul. 2020
Thank you for taking the time to share your experience of Grange White Hall Hotel, please accept my sincere apologies that the service did not meet your expectations, it is disappointing to hear and this is being reviewed with the team to ensure that this is rectified going forward. We aim to provide the highest quality service and whilst we understand this was not as expected we will look at ways to improve and ensure this is provided. We highly value your patronage and genuinely hope you will afford us the opportunity to look forward to welcoming you back soon with a 20% off voucher on accommodation and complimentary upgrade.

4/10 Dårligt

Jane, København

Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Slidt kælderværelse, men perfekt beliggenhed
Rigtig god beliggenhed, men meget slidt hotel, så de fire stjerner er lidt svært at forstå. Vi fik et værelse i lower ground, hvilket ikke var tilfredsstillende til prisen, da der var meget mørkt. Værelset lå desuden ud til, hvor personalet hentede diverse ting, så vi følte os ret udsatte og havde derfor gardinerne for, når vi opholdt op på værelset.
Svar fra Grange Hotels den 24. jul. 2020
Thank you for taking the time to share your experience of Grange White Hall Hotel, please accept my sincere apologies that the service did not meet your expectations, it is disappointing to hear and this is being reviewed with the team to ensure that this is rectified going forward. We aim to provide the highest quality service and whilst we understand this was not as expected we will look at ways to improve and ensure this is provided. We highly value your patronage and genuinely hope you will afford us the opportunity to look forward to welcoming you back soon with a 20% off voucher on accommodation and complimentary upgrade.

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Svar fra Grange Hotels den 24. jul. 2020
Thank you for providing your feedback on Grange Hotels. It is wonderful to receive your compliments and we look forward to your return to Grange Hotels on another occasion. ​

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Gåafstand til det meste.
Min 15 årige datter og jeg har været afsted 2 overnatninger. Hotellet var en glædelig overraskelse, dejligt stort værelse, rent og i orden. Servicen fra personalets side var også helt i top. Vi spiste ikke på hotellet da vi syntes at 23,5 pund pr. person for morgenmad var lige i overkanten. Det eneste der kan trække lidt ned er at man skal betale 5 pund for 1 times internetadgang, - forekommer helt hen i skoven når man på fx. Starbucks kan gå gratis på nettet.
Svar fra Grange Hotels den 24. jul. 2020
Thank you for providing your feedback on Grange Hotels. It is wonderful to receive your compliments and we look forward to your return to Grange Hotels on another occasion. ​

10/10 Fremragende

Christina

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Svar fra Grange Hotels den 24. jul. 2020
Thank you for providing your feedback on Grange Hotels. It is wonderful to receive your compliments and we look forward to your return to Grange Hotels on another occasion. ​

8/10 Udmærket

Louise

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Pænt hotel og flotte værelser, vores værelse lå lige op af receptionen og opholdsrummet (nr 003), så der var en del støj derfra, men ellers upåklageligt ophold.
Svar fra Grange Hotels den 24. jul. 2020
Thank you for providing your feedback on Grange Hotels. It is wonderful to receive your compliments and we look forward to your return to Grange Hotels on another occasion. ​

6/10 Okay

Verificeret rejsende

Synes godt om: Rengøring
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Vi fik først et kælderværelse som var under alt kritik. Det var varmt, dårlig indeklima, mørkt og man kunne ikke åbne vinduet. Vi klagede over dette og blev heldigvis flyttet til et andet værelse i stueetagen. Dette værelse var helt fint, men man kunne ikke skrue ned for varmen, så vi måtte have vinduet åbent det meste af tiden.
Svar fra Grange Hotels den 24. jul. 2020
Thank you for taking the time to share your experience of Grange White Hall Hotel, please accept my sincere apologies that the service did not meet your expectations, it is disappointing to hear and this is being reviewed with the team to ensure that this is rectified going forward. We aim to provide the highest quality service and whilst we understand this was not as expected we will look at ways to improve and ensure this is provided. We highly value your patronage and genuinely hope you will afford us the opportunity to look forward to welcoming you back soon with a 20% off voucher on accommodation and complimentary upgrade.

6/10 Okay

Verificeret rejsende

Synes godt om: Service og personale
Synes ikke om: Rengøring, værelsets komfort
Svar fra Grange Hotels den 24. jul. 2020
Thank you for taking the time to share your experience of Grange White Hall Hotel, please accept my sincere apologies that the service did not meet your expectations, it is disappointing to hear and this is being reviewed with the team to ensure that this is rectified going forward. We aim to provide the highest quality service and whilst we understand this was not as expected we will look at ways to improve and ensure this is provided. We highly value your patronage and genuinely hope you will afford us the opportunity to look forward to welcoming you back soon with a 20% off voucher on accommodation and complimentary upgrade.

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Meget centralt
Fint hotel - beliggende meget centralt. Og ganske pænt til den pris - jeg havde sørme udsigt til en lille have og ikke bare en baggård, som jeg plejer i denne prisklasse, og der lå magasiner på værelset., hvor der endda også var klemt et badekar ind.
Svar fra Grange Hotels den 24. jul. 2020
Thank you for providing your feedback on Grange Hotels. It is wonderful to receive your compliments and we look forward to your return to Grange Hotels on another occasion. ​

6/10 Okay

Jens Victor Fischer

Synes godt om: Service og personale
Synes ikke om: Værelsets komfort
Undgå et kælderværelse
Servicen var i top, da vi ved ankomsten uheldigvis havde fået et kælderværelse ("lower ground floor"). Det var jo ikke lige hvad vi havde drømt om på et hyggeligt ophold i London. Da det imidlertid ikke var muligt at flytte os til et værelse over kælderniveau pga. fuld bookning var personalet meget behjælpeligt med at flytte os til nabohotellet (Bloom's), hvor vi fik et lille, men hyggeligt værelse på 1. sal.
Svar fra Grange Hotels den 24. jul. 2020
Thank you for taking the time to share your experience of Grange White Hall Hotel, please accept my sincere apologies that the service did not meet your expectations, it is disappointing to hear and this is being reviewed with the team to ensure that this is rectified going forward. We aim to provide the highest quality service and whilst we understand this was not as expected we will look at ways to improve and ensure this is provided. We highly value your patronage and genuinely hope you will afford us the opportunity to look forward to welcoming you back soon with a 20% off voucher on accommodation and complimentary upgrade.

10/10 Fremragende

maria, copengagen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
fantastisk hotel, store værelser
Svar fra Grange Hotels den 24. jul. 2020
Thank you for providing your feedback on Grange Hotels. It is wonderful to receive your compliments and we look forward to your return to Grange Hotels on another occasion. ​

6/10 Okay

Verificeret rejsende

Synes godt om: Rengøring
Svar fra Grange Hotels den 24. jul. 2020
Thank you for taking the time to share your experience of Grange White Hall Hotel, please accept my sincere apologies that the service did not meet your expectations, it is disappointing to hear and this is being reviewed with the team to ensure that this is rectified going forward. We aim to provide the highest quality service and whilst we understand this was not as expected we will look at ways to improve and ensure this is provided. We highly value your patronage and genuinely hope you will afford us the opportunity to look forward to welcoming you back soon with a 20% off voucher on accommodation and complimentary upgrade.

8/10 Udmærket

Linda, København

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Grange White Hall London - Bloomsbury v. Holborn
Havde et virkelig fint ophold 2 nætter. Hjælpsomt personale, højt serviceniveau. Dog skal et hotel så vidt jeg forstår bedømmes ud fra standarden på det 'dårligste' værelse: Vi blev checket ind på et kælderværelse (lower ground) uden rigtige senge - den ene en umagelig sovesofa, den anden en udtræksseng, som vi endte med at måtte dele. Dog skal det siges at vi bad om at blive flyttet, og da det ikke var muligt første aften fik vi tilbudt 2xgratis morgenmad, som ellers ikke var inkluderet - og fik et nyt, og meget smukt og ikke mindst comfy værelse dagen efter. Den generelle oplevelse af hotellet er derfor overordentlig positiv, men må sige at kælderværelset levede decideret ikke op til forventningerne.
Svar fra Grange Hotels den 24. jul. 2020
Thank you for providing your feedback on Grange Hotels. It is wonderful to receive your compliments and we look forward to your return to Grange Hotels on another occasion. ​

10/10 Fremragende

Flemming, København

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Centralt hotel med fredelig beliggenhed
Dejligt centralt beliggende hotel i meget fredeligt kvarter, kun 15 min. gang fra Oxford Street, Covent Garden og SOHO. Dejligt stort værelse med gode senge, nyindrettet, rent og pænt.
Svar fra Grange Hotels den 24. jul. 2020
Thank you for providing your feedback on Grange Hotels. It is wonderful to receive your compliments and we look forward to your return to Grange Hotels on another occasion. ​

6/10 Okay

Verificeret rejsende

Synes godt om: Rengøring
Svar fra Grange Hotels den 24. jul. 2020
Thank you for taking the time to share your experience of Grange White Hall Hotel, please accept my sincere apologies that the service did not meet your expectations, it is disappointing to hear and this is being reviewed with the team to ensure that this is rectified going forward. We aim to provide the highest quality service and whilst we understand this was not as expected we will look at ways to improve and ensure this is provided. We highly value your patronage and genuinely hope you will afford us the opportunity to look forward to welcoming you back soon with a 20% off voucher on accommodation and complimentary upgrade.

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good for a long weekend
Fine location with a lot of shopping, eating and atmosphere within 15 minutes walk.
Svar fra Grange Hotels den 24. jul. 2020
Thank you for providing your feedback on Grange Whitehall. It is wonderful to receive your compliments and we look forward to your return to Grange Hotels on another occasion. ​

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Centralt hotel
Centrals beliggende og hyggeligt hotel i hjertet af Bloomsbury. Vi var heldige at få værelser ind mod den lille gårdhave der grænser op til British Museum, så der var meget stille. Wifi til 5,- GPB pr time virker lige i overkanten.
Svar fra Grange Hotels den 24. jul. 2020
Thank you for providing your feedback on Grange Whitehall. It is wonderful to receive your compliments and we look forward to your return to Grange Hotels on another occasion. ​

8/10 Udmærket

T, Jylland

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fint hotel med central beliggenhed
Godt hotel med central beliggenhed. Pris samt kvalitet passer fornuftigt sammen!

10/10 Fremragende

Taylor

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
A gem of a hotel!
Overnattede 4 nætter i juni 2023

10/10 Fremragende

Aila

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
A nice hotel!
It was a nice hotel, reasonable price, good breakfast, clean, friendly service, good location for me. Near British Museum etc. It is easy to recommend.
Overnattede 2 nætter i maj 2023

4/10 Dårligt

raymond

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Great location. Poor value for money. Fist offer of room was a pull down bed with uncomfortably thin mattress. Changed to a small double room, with a double bed, but a small double mattress. Carpet had several large stains. Room felt very tired and could do with an overhaul.
Overnattede 1 nat i maj 2023

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
We had a comfortable stay. Nice to have a bath as well as shower. It was quiet at night and staff were friendly. There was a discrepancy between the offer of light snacks and possible meals on the key card and the reality.
Overnattede 1 nat i maj 2023
Svar fra Guest Relations Manager den 15. maj 2023
Thank you for the valued feedback. We will look at the current information on the key cards and update them as necessary.

6/10 Okay

Rocco

Overnattede 1 nat i maj 2023
Svar fra Guest Relations Manager den 16. maj 2023
Thanks for the feedback, much appreciated.