Standardværelse med 2 enkeltsenge | Skrivebord, strygejern/strygebræt, gratis Wi-Fi, sengetøj
Tjek tilgængelighed

Anmeldelser af Arinza Hotel, London Ilford

3.5 out of 5
Arinza Hotel, London Ilford
Mansfield Road, 50, Ilford, ENG

Anmeldelser

5,8
Bedømmelse på 10 − Fremragende. 32 af i alt 287 anmeldelser" "
Bedømmelse på 8 − Udmærket. 66 af i alt 287 anmeldelser" "
Bedømmelse på 6 − Okay. 82 af i alt 287 anmeldelser" "
Bedømmelse på 4 − Dårligt. 48 af i alt 287 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 59 af i alt 287 anmeldelser" "

6,0/10

Rengøring

7,0/10

Service og personale

5,4/10

Faciliteter

5,6/10

Overnatningsstedets tilstand og faciliteter

5,0/10

Miljøvenligt

Anmeldelser

6/10 Okay

Runi

Synes godt om: Rengøring, værelsets komfort
Cheap
Very cheap, had all i needed.
Overnattede 1 nat i februar 2020
Svar fra Ammy den 22. feb. 2020
Hi, Runi! Thanks a lot for staying with us. Hope to host you soon. Looking forward to your continuous love and support :) Regards, Ammy.

6/10 Okay

Verificeret rejsende

Rejste med partner
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Rengøring
Det var nemt at finde og vi var dejlig afsides i vores værelse. Tilgengæld var vores kopper beskidte, sengen var dårlig, toiletbrættet sad løst og vores vindue kunne ikke lukkes helt.
Overnattede 3 nætter i marts 2019
Svar fra Barbara den 15. maj 2021
Hi, We are sorry that the stay did not turn out to be an amazing one. Hope to have another chance soon so that we can make it up to you by an amazing stay ahead. Regards, Barbara

2/10 Forfærdeligt

Verificeret rejsende

Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 7 nætter i februar 2019
Svar fra Barbara den 15. maj 2021
Hi, We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Barbara

2/10 Forfærdeligt

Verificeret rejsende

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Længere væk fra stationen end påstået
Fugtigt sengetøj, ingen vinduer, beskidt gulv og pletter på sengetøjet

2/10 Forfærdeligt

Verificeret rejsende

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
4 stjerne hotel passer ikke til sandheden
elendig oplevelse. generalt er ikke behagelig. Jeg kan ikke forstå at 4 stjerne hotel på fremvises på expedia med denne hotel. Dette er mindre end 1-2 stjerne hotel.

6/10 Okay

Therese , DK

Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Godt for prisen!
Vi skulle tilbringe en forlænget weekend i London, og da vi skulle bruge alle dagene på at shoppe og se byen, skulle vi ikke tilbringe så meget af tiden på hotellet. Det eneste vi skulle bruge var en seng vi kunne sove i og et brusebad, og det var der. Værelset var pænt og ordentligt og blev rengjort hver morgen. Personalet var venlige og rigtig hjælpsomme med at booke hjemtransport og forklare metro og på hvilken måde vi nemmest kom til de steder vi skulle besøge. Hotellet ligger omkring 10 minutters gå gang fra stationen, og det tog omkring 40 minutter inkl. Skift undervejs, for at komme ind til centrum og tog og metro var til en overkommelig pris. Alt i alt havde vi en god oplevelse på Arinza, man kunne sagtens se og mærke på hotellet at det var billigt, men det var i god stand og god beliggenhed i forhold til prisen!

6/10 Okay

Verificeret rejsende

Synes godt om: Rengøring
Synes ikke om: Værelsets komfort
lidt afsides
Vi var ikke helt tilfredse med hotellet, der var en del larn´m om natten, da der var meget lydt kunne man følge med i hvad dr foregik udenfor døren. Morgenmaden var ikke meget værd.ligesom at der ikke er noget sted at indtage den på hotellet, den serveres på værelset

8/10 Udmærket

Tina

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
God service, lave priser, fint værelse.
Rigtig søde folk og god service. Selve værelset var også rigtig fint - der var alt, hvad vi havde brug for, og det var rent og pænt med eget bad, skrivebord, dobbeltseng og tøjskab. Eneste minus ved værelset var, at det var ret lydt - især kunne vi høre naboens blæser/udsugning, når vedkommende gik i bad. Beliggenheden er selvfølgelig grunden til, at opholdet var så billigt, men selvom Ilford ikke er noget at skrive hjem om, så går der en "rails"-linje direkte fra Ilford Station(500 m fra hotellet) til det centrale London. Turen tager 25-30 minutter, og den kørte mange gange i timen, så der var heller ikke den store ventetid. Alt i alt vil vi klart anbefale hotellet til andre, der ikke har noget imod at bo lidt væk fra bymidten. For os betød det bare, at vi kun var på hotellet fra sen aften til næste morgen, når vi igen tog ind til London. Så hvis man - som os - ikke har råd til de dyre hoteller i centrum, men heller ikke vil forvises til en lille kasse af et værelse på et hostel, er dette den perfekte løsning. :)

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter

6/10 Okay

Kauselliah

Forretningsrejsende
Synes godt om: Service og personale
The area Ilford has abandon ist cleanliness. People are friendly. Not much to see in the town. The personal at the Hotel truly friendly and helpful.
Overnattede 2 nætter i juni 2023
Svar fra Dewi den 15. jul. 2023
We truly regret the distress caused, Kauselliah! We have highlighted this to our concerned team and be assured the corrective measures will be taken to resolve it appropriately. Regards, Dewi

2/10 Forfærdeligt

Johnpaul

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Terrible, smelling and not neat
Overnattede 2 nætter i april 2023
Svar fra Johnpaul den 4. maj 2023
Sorry for the hassle you Johnpaul! We have marked a note for the experience you had this time. Rest be assured, we will strive to ensure a pleasant stay with us in the future. Regards, Charles

4/10 Dårligt

Verificeret rejsende

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Tiny room with flies everywhere. Terrible air con unit that didn’t cool the room at all
Overnattede 2 nætter i april 2023
Svar fra Barbara den 4. maj 2023
Hi! We are sorry that the stay did not turn out to be an amazing one. Hope to have another chance soon so that we can make it up to you by an amazing stay ahead. Regards, Barbara

2/10 Forfærdeligt

Adam

Overnattede 1 nat i april 2023
Svar fra Barbara den 4. maj 2023
Hi, Adam! We are sorry that the stay turned out to be an average one. We have updated the feedback and the issues that troubled you with our team. Regards, Barbara

4/10 Dårligt

Verificeret rejsende

Rejste i en gruppe
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i april 2023
Svar fra Ammy den 19. apr. 2023
Hi, thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.

2/10 Forfærdeligt

Lee

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Don't go to this hotel.
I would not recommend this hotel to anyone. The room smelt of drains and mould. There were 3 separate air freshners that hardly touched this. The bed sheet was so thin you could read a newspaper through it. You could feel the mattress spring. The shower was cold and there was noise from staff until 2.30 in the morning. The room had one tiny velux window.
Overnattede 1 nat i marts 2023
Svar fra Eva den 6. apr. 2023
Sincere Apologies, Lee! We are disappointed to see that our guest is dissatisfied with our services. However, we would love to understand the reason behind the problem you have faced to enhance your experience with us. Hope to hear from you soon :) Regards, Eva

4/10 Dårligt

Mick

Forretningsrejsende
Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Nice guy checked me in but went downhill when I arrived at my room. Horrible smell on entry to room. Tin of air freshener on the table tells me the staff are aware of this, but still let the room out to paying customers. Mould in shower enclosure. More water came out of the shower hose than the shower head. Corridor doors dont have door closers so are banging shut all night. Won't be re-booking here again in the future.
Overnattede 1 nat i marts 2023
Svar fra Eva den 6. apr. 2023
Hi, Mick! We regret the unpleasant experience you had with us. We shall strive to meet up to your expectations so that we can make your stay comfortable with us. Looking forward to welcoming you soon with a delightful stay ahead :) Regards, Eva

2/10 Forfærdeligt

Per

Overnattede 7 nætter i februar 2023
Svar fra Lisa den 7. mar. 2023
Hi, Per! We regret the unpleasant experience you had with us. We are continuously working on improvements. Looking forward to serving you better. Regards, Lisa

2/10 Forfærdeligt

Mohammed Ikram

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2023
Svar fra Ava den 2. mar. 2023
Hi, Mohammed! Thank you for taking out your valuable time to rate us. It seems that you are not completely satisfied with our services and we will surely put in our best effort to keep up with your expectations in the future. Regards, Ava

4/10 Dårligt

David

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i februar 2023
Svar fra Lisa den 14. feb. 2023
Hi, David! We are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Lisa

4/10 Dårligt

Adam

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2022
Svar fra Ava den 22. dec. 2022
Hi, Adam! We regret the unpleasant experience you had with us. We are continuously working on improvements. Looking forward to serving you better. Regards, Ava

8/10 Udmærket

Tyler-jedd

Synes godt om: Service og personale, værelsets komfort
Didn't expect great thing was ok for the price
Room was fairly decent no temperature control as it was broken but there was a heater in the room kettle was broken and the chair was damaged
Overnattede 1 nat i december 2022
Svar fra Ava den 22. dec. 2022
Thank you for rating us positively, Guest! It is so disheartening to see our valued guest unsatisfied with our services. We will surely work upon the shared feedback to improvise our services in the future. Have a nice day ahead :) Regards, Ava

2/10 Forfærdeligt

Jessica

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Not safe for d/Deaf guests & rats in the walls.
The fire alarm went off during my stay & it has no lights to warn d/Deaf guests, a serious safety issue. I needed a place to stay for a week and the photos on hotels.com looked nice so I booked here. At first I thought "it's cheap and a bit shabby but it'll do", the longer I was there the worse it got. The staff I spoke to during my stay were friendly and I think it's a case of owners/management siphoning off any money this place makes and not reinvesting it to actually look after the building. My door's electric lock was broken & had the mechanism was exposed, the same with the door across from me. It had batteries & wiring exposed, not very safe if someone is staying with children. My room didn't appear to have any damp issues but it was very dark even in the middle of the day. The duvet had no cover, it was stained and torn, and there was the thinnest fitted sheet on top of a very lumpy mattress. The pillows also had thin covers and were very lumpy & uncomfortable. The toilet and sink initially looked clean but had lots of 'baked on' grime that could be removed with a deep clean, and there was a gross brown lump in the sink pipe. The shower worked fine, but the hose for one of the heads was broken & in need of repair. The walls are incredibly thin, I could hear conversations being had across the hall and the couple in the room next door having uh, special adult cuddles. Everybody slammed their doors at all hours of the night.
Overnattede 5 nætter i oktober 2022
Svar fra Ava den 22. dec. 2022
Hey, Jessica! It is unfortunate that you did not have that kind of experience that we are known to offer, please understand that we would never want our guests to face such kind of hassle. Rest assured, we will work upon your feedback to ensure a comfortable stay in the future. Regards, Ava

6/10 Okay

Gibran

Rejste med familie
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
I request for a change in room as upon booking i didn't realised that this hotel has no lift. My mother has knee issues and have problem go up the stair. So we managed to change our room from second floor to first floor. First floor room is small for 3 persons and no windows. Very suffocating. I also would like to give a warm compliment to Syamir who helped to bring pur luggage fown. Thank you Syamir. You are a gem to this company.
Overnattede 9 nætter i oktober 2022
Svar fra Eva den 19. nov. 2022
Hi, Gibran! We regret the unpleasant experience you had with us. We are continuously working on improvements. Looking forward to serving you better. Regards, Eva

4/10 Dårligt

Andy

Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Don’t stay here
Broken window Looks like someone had broken in so couldn’t shut the window I blocked it up with a towel to try & stop the noise Couldn’t leave my stuff in the room as it wasn’t secure The staff have friends over & all talk very loudly & who does the washing up at 4 in the morning Extremely noisy
Overnattede 4 nætter i september 2022
Svar fra Ammy den 2. okt. 2022
Apologies for the problems you had faced, Andy! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim

2/10 Forfærdeligt

Monjur

Overnattede 1 nat i september 2022
Svar fra Terry den 26. sep. 2022
Hi, thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Terry

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i september 2022
Svar fra Greta den 19. sep. 2022
Thanks for the positive rating! Hope to welcome you again soon. Regards, Greta

2/10 Forfærdeligt

Kerry Davies

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Ok if your homeless worst hotel I’ve been to
When I checked in the man on the front desk was smoking a vape, horrible smell and unprofessional. The bed was rock solid not comfortable at all and now my back is in pain. Their is a picture on the wall of a lady felt like cameras watching you in her eyes. The bed sheets was stained and the room smelt of weed. The bathroom smelt of mould. Very unclean and furniture was manky. The shower hose what u hold did not work!!!!! And the circle one was not fully working properly. I went out side in the morning and the staff member was sleeping on the sofa instead of behind the desk. When I checked out their was not even a thank you from the staff they just took the card very rude and unprofessional. Will never stay their again. I did not even complain my whole stay and to not even say thank you to your guests was very rude.
Overnattede 1 nat i september 2022

6/10 Okay

Adam

Overnattede 1 nat i august 2022
Svar fra jan den 23. aug. 2022
Hi, Adam! We regret the inconvenience that this may have caused you. We will try to make your next stay comfortable with us, we believe in continuous improvements. Looking forward to hosting you soon with a delightful stay ahead :) Regards, Jane!

6/10 Okay

Pasdermadjian

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Rengøring, værelsets komfort
Overnattede 2 nætter i juli 2022
Svar fra Arthur den 17. aug. 2022
Hi, we are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Arthur

6/10 Okay

Timothy

Rejste i en gruppe
Overnattede 3 nætter i juni 2022
Svar fra Christina den 3. jul. 2022
Hi, Timothy! We regret the unpleasant experience you had with us. We are continuously working for improvement and we assure you it is awesome. Regards, Christina!

2/10 Forfærdeligt

Annett

Rejste med familie og småbørn
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Nie wieder
Overnattede 5 nætter i juni 2022
Svar fra Simon den 11. jul. 2022
Hi, thank you for rating us, it seems like your stay with us has not been up to the mark. We believe in continuous improvements. Do give us another chance and we will ensure that you experience the comfort and hospitality we are known for. Regards, Simon

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Room smelled of cigarette smoke
Service was excellent. The hotel is very basic which we expected for the price. However, the room was supposed to be nonsmoking but reeked of smoke and the carpet was old and could have used shampooing.
Overnattede 6 nætter i juni 2022
Svar fra Simon den 23. jun. 2022
Thank you for rating us with such awesome words! We will strive to keep up with your expectations every time. Regards, Simon

10/10 Fremragende

Chirag

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Rooms, service, location, cleanliness..its a 5/5 on all! Would highly recommend! And a special tip of hat to Azad who was at the reception, extremely kind and helpful
Overnattede 2 nætter i juni 2022
Svar fra Ammy den 11. jul. 2022
Hi, thank you for being with us. Looking forward to your continued love and support. Regards, Amelia.

6/10 Okay

Colin

Forretningsrejsende
Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i juni 2022
Svar fra Christina den 3. jul. 2022
Hi, Colin! We regret the unpleasant experience you had with us. We are continuously working for improvement and we assure you it is awesome. Regards, Christina!

2/10 Forfærdeligt

Andreas

Synes ikke om: Rengøring, service og personale
Vor Ort mit Buchung über Expedia dort angekommen um zu hören es wurde nix für mich gebucht absolut unflexibel obwohl ich alles vorgezeigt habe und dort alles beschrieben stand nach Telefonat mit Expedia auf einen 2ten Versuch noch einmal aus London raus gefahren zur Unterkunft trotz einer Mail das alles jetzt klappt dennoch keine schlaf Möglichkeit dort erhalten absolut schrecklicher kurztrip gewesen
Overnattede 1 nat i april 2022
Svar fra Cheshta den 3. maj 2022
Hallo, Andreas! Wir erwarten niemals, dass unsere Gäste mit solchen Problemen konfrontiert werden. Wir haben dies mit unserem Team geteilt, um die entsprechenden Schritte zu unternehmen, um sicherzustellen, dass es nicht wieder vorkommt. Grüße, Ivy

8/10 Udmærket

R

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i april 2022
Svar fra Ammy den 6. maj 2022
Thanks for the positive rating. Hope to welcome you again soon. Regards, Amelia.

8/10 Udmærket

Patricia

Rejste i en gruppe
Synes godt om: Service og personale
Great for the price & great service
There was a plumbing issue in the room we were given and the gentlemen at the front desk were really nice and helpful. They responded immediately and moved us to another room. The overall service was really good and I’ll definitely be coming back next time I’m in the area.
Overnattede 1 nat i april 2022
Svar fra Ammy den 6. maj 2022
Hi, Patricia! Thanks for sharing your experience and valuable feedback with us. We will try our best to give an awesome experience on your next stay. Regards, Amelia.

6/10 Okay

Michelle

Rejste i en gruppe
Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
You get what you pay for!
It was what you paid for! Cheap, small room but somewhere to stay. The staff member was accommodating and when I said that the room was cold, he brought in a heater. There was a strong weed smell in Reception but we did arrive late in the evening. The decor was a little shabby. Bathroom was clean.
Overnattede 1 nat i februar 2022
Svar fra Jane den 21. feb. 2022
Hi, Michelle! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Jane!

6/10 Okay

Adewale

Synes godt om: Rengøring
Overnattede 5 nætter i januar 2022
Svar fra Noah den 29. jan. 2022
Hi, Adewale! We regret the unpleasant experience you had with us. We will try to make your next stay comfortable with us with continuous improvements. Looking forward to hosting you soon with a delightful stay ahead. Regards, Amelia.

8/10 Udmærket

Osman

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i december 2021
Svar fra Rudra den 5. dec. 2021
Thanks for the positive rating, Osman. Hope to host you soon Regards, Rudra

2/10 Forfærdeligt

darren

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i november 2021
Svar fra Ammy den 13. nov. 2021
Hi, Darren! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep your standards in the future. Regards, Amelia.

2/10 Forfærdeligt

Isaac

Forretningsrejsende
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
The Worst Hotel I’ve Ever Stayed At.
Checked in and found my room had a metre squared hole in the ceiling above the bed sealed up with newspaper. When the lights went off, light visible through void so room didn’t even go dark. En-suite toilet had an exposed soil pipe which stunk out the room. No parking on the drive available as advertised. The whole experience felt so disgusting that I checked out at 05:30AM so that I didn’t have to spend any longer than I had to there. The worst hotel I’ve ever stayed at.
Overnattede 1 nat i oktober 2021
Svar fra Cheshta den 26. okt. 2021
Hi, Isaac! We never expect any of our guests to face this kind of problem. We have shared this with our team to take the appropriate steps to ensure that it does not happen again. Regards, Ivy

4/10 Dårligt

Brandon

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i september 2021
Svar fra Jane den 18. sep. 2021
Hi, Brandon! We are sorry to know that you are not fully satisfied with our services. Be assured, we will try our best to make sure your future visits are more comfortable and relaxing. Regards, Jane!

2/10 Forfærdeligt

Saira

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Terrible experience.
Overnattede 1 nat i august 2021
Svar fra Cheshta den 31. aug. 2021
Hi, Saira! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time. Regards, Ivy

2/10 Forfærdeligt

Rory

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i august 2021
Svar fra Ammy den 17. sep. 2021
Hi, Rory! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep your standards in the future. Regards, Amelia.

2/10 Forfærdeligt

Verificeret rejsende

Rejste med partner
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Rooms are not up to standards. Imagines not the same in real life. No cleanliness as found RAT in room. Moved two didn’t rooms and both poor. Will not book again. No manger or supervisor in building.
Overnattede 1 nat i august 2021
Svar fra Jane den 22. aug. 2021
Hi, We are sorry that the stay did not turn out to be an amazing one. Hope to have another chance soon so that we can make it up to you by an amazing stay ahead. Regards, Jane!

2/10 Forfærdeligt

Verificeret rejsende

Rejste i en gruppe
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
This place was horrible. There was a 12pm curfew that we did not know until arriving. There was mould on the windows and it was broken (smashed and missing one of the 2 handles), there was damn all on the ceiling
Overnattede 3 nætter i juni 2021
Svar fra Leo den 6. jul. 2021
Apologies for the problems you had faced. We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Alex

6/10 Okay

Verificeret rejsende

Overnattede 1 nat i juli 2021
Svar fra Noah den 16. jul. 2021
Hi, thank you for being with us. Looking forward to your continued love and support. Regards, Noah

6/10 Okay

Verificeret rejsende

Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i juni 2021
Svar fra Jane den 15. jul. 2021
Hi, Thank you for taking out your valuable time to rate us. We are sorry for the inconvenience and we will surely try our best to keep up with your expectations in the future. Regards, Jane!

10/10 Fremragende

Jenniene

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Enjoyed my stay. I had a nice, well lit, spacious room with a kitchen.
Overnattede 1 nat i juni 2021
Svar fra Steve den 25. jun. 2021
Thank you so much for the amazing feedback, Jenniene! We will put in our efforts to provide consistent service every time. Regards, Steve