The manager was a pleasant chap and helpful enough, but there were problems with our stay in a twin room.
As the room was sold on a bed & breakfast basis, we expected breakfast. At any b&b anywhere, ever I have previously experienced, breakfast has had a full range of cereals, including whole-grain options (which are all I would choose), juice and a proper cooked breakfast and toast. Here, the 'breakfast' was "in the room", where there was a 'choice' of cornflakes or rice crispies - there was no fresh milk in the fridge, only small UHT pots by the tea/coffee. This was particularly disappointing as I had selected this 'hotel' over another significantly cheaper option because it was 'bed & BREAKFAST' - we had to have breakfast elsewhere at additional expense. Simply not good enough!
On the first morning, there was no hot water, so a shower was not possible. A simple face and 'pits' wash at the sink was not enough to feel comfortable, and so I felt a bit grimy throughout Friday, spoiling the whole of this day.
On the second night we were moved into two singles, which was fine, except that the shower in my room had the weakest flow I have yet encountered and the water was stone cold, so no shower possible at the end of the day either. Luckily, I was able to use the shower in my mate's room in the morning, so felt fresh for the second day at least.
However, the same problem re. breakfast: unappealing cheap cereal and no milk!
Would have been a third cheaper at Premier Inn!