Udendørsområde

Anmeldelser af InterContinental Cascais-Estoril, an IHG Hotel

5 out of 5
InterContinental Cascais-Estoril, an IHG Hotel
Avenida Marginal 8023 A, Estoril, Cascais

Anmeldelser

9,8

Enestående

Bedømmelse på 10 − Fremragende. 236 af i alt 267 anmeldelser" "
Bedømmelse på 8 − Udmærket. 24 af i alt 267 anmeldelser" "
Bedømmelse på 6 − Okay. 3 af i alt 267 anmeldelser" "
Bedømmelse på 4 − Dårligt. 3 af i alt 267 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 1 af i alt 267 anmeldelser" "

10/10

Rengøring

9,8/10

Service og personale

9,6/10

Faciliteter

9,8/10

Overnatningsstedets tilstand og faciliteter

9,6/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Berit

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Professionel nærhed
Gennemgående dejligt hotel ikke mindst qva det smukke hav som hotellet hylder ved sin åbne facade og balkoner mod samme. Personalet er meget imødekommende og smilende og jeg vil sige at jeg aldrig har oplevet lignende, nærmest familieagtige nærhed fra personalet (især grundet hotellets åbne og facilitets centrerede indretning) uden at det bliver for meget og stadig føles professionelt.

10/10 Fremragende

Kate

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i april 2024

10/10 Fremragende

Thorsten

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024

10/10 Fremragende

Jason Paul

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great for kids, indoor pool offset the cooler weather. Superb views of the ocean from room and restaurant. Easy and pleasant walk to Cascais
Overnattede 6 nætter i april 2024
Svar fra . den 9. apr. 2024
Dear Mr. Paul,Thank you for taking the time to share your feedback with us. We're thrilled to hear that you enjoyed your stay and that our indoor pool provided a great option, especially during cooler weather. We're also delighted that you appreciated the stunning ocean views from both your room and our restaurant.It's wonderful to know that you found the walk to Cascais easy and pleasant.We hope to welcome you back soon for another enjoyable experience!Best Regards,Raquel MataAssistant Front Office Manager

10/10 Fremragende

Marta

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i marts 2024
Svar fra Sra. Marta den 29. mar. 2024
Estimada Sra. Marta,Agradecemos sinceramente a sua avaliação. É com grande satisfação que recebemos o seu feedback positivo.Ficamos muito felizes por termos correspondido às suas expectativas durante a sua estadia connosco.Esperamos recebê-la novamente em breve para mais momentos inesquecíveis no nosso hotel. Se precisar de alguma assistência adicional ou se desejar partilhar mais detalhes sobre a sua experiência, não hesite em contactar-nos.Com os melhores cumprimentos,João Carreira - Front Office Manager

10/10 Fremragende

Taek Sung

Overnattede 4 nætter i december 2023
Svar fra Taek Sung den 29. mar. 2024
Dear Mr. Sung,We sincerely appreciate your five-star rating! It's with great pleasure that we receive your positive feedback.We are delighted to have met your expectations during your stay with us. Your rating serves as an additional motivation for our entire team, who work tirelessly to provide memorable experiences for our guests.We look forward to welcoming you back soon for more unforgettable moments at our hotel. If you need any further assistance or wish to share more details about your experience, please don't hesitate to contact us.Best regards,João Carreira - Front Office Manager

10/10 Fremragende

Leandro

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
5 estrelas
Adorei a experiência, fantásticas condições
Overnattede 1 nat i januar 2024

10/10 Fremragende

Takako

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
とても素敵なホテルです。 お部屋からもレストランからも海が目の前の景色が最高です。 スタッフの方々も皆さんとても親切でした。
Overnattede 3 nætter i december 2023
Svar fra Francelina Amaral den 16. jan. 2024
Dear Mr. TakakoI would like to thank you for having chosen InterContinental Cascais-Estoril as your preferred location during your visit to Estoril!I am delighted to know that you had a great time during your holiday in Estoril. It is great to know that the beautiful view from Atlantic Ocean, the service from hotel and convenient location were parts of your unforgettable good memory about Cascais - Estoril.Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction.We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon!Sincerely,Francelina AmaralGeneral Manager

10/10 Fremragende

Carlos, Ciudad de Mexico

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excelente Atención e Instalaciones.. Ya queremos volver…
Overnattede 4 nætter i januar 2024

10/10 Fremragende

Aldo Jose Peixoto

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
5 star accommodations and service. Excellent breakfast. We ate at the restaurant for the special new year's eve dinner - it was excellent. We did not try the regular menu. Neighborhood is superb - 10 min walk to the center of Cascais on the walkway by the ocean. Easy uber (25-30 min) or train (45 min) into Lisbon. Train runs in front of the hotel, however, despite being on the second floor, the soundproofing was outstanding - could not hear the trains pass. Rooms are updated and well appointed. Will definitely stay here again when returning to Lisbon.
Overnattede 4 nætter i december 2023

10/10 Fremragende

Pharlande Nessa Gaspard

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i december 2023
Svar fra Francelina Amaral - General Manager den 27. dec. 2023
Dear Mrs. Gaspard, Firstly, I would like to thank you for your loyalty and having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. I am delighted to know that you had a great time during your holiday in Estoril. It is great to know that the beautiful view from Atlantic Ocean, the service from hotel and convenient location were parts of your unforgettable good memory about Cascais - Estoril. Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards,

4/10 Dårligt

Hans Kyrre

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Værelsets komfort
Long Check inn and out times, cold water in bathroom after 0900 everyday.
Overnattede 4 nætter i november 2023
Svar fra Francelina Amaral - General Manager den 15. nov. 2023
Dear Mr. Kyrre, Firstly, I would like to thank you for your loyalty and having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take your feedback very seriously and we can guarantee you that the necessary changes were implemented to provide a better experience in the future. We apologize if we fell below your expectations. While we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance to make your stay as best as it can be. We kindly want to thank you once again for your feedback and we are very sorry for what happened. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards,

10/10 Fremragende

Max

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
good location and nice property
Overnattede 1 nat i september 2023
Svar fra Sara Mendes - Assistant Front-Office Manager den 12. okt. 2023
Dear Mr. Max,Firstly, I would like to thank you for your loyalty and having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. I am delighted to know that you had a great time during your holiday in Estoril. It is great to know that the beautiful view from Atlantic Ocean, the service from hotel and convenient location were parts of your unforgettable good memory about Cascais - Estoril. Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards,

10/10 Fremragende

Nina

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff is conscientious and go out of their way to assist and anticipate your needs. The location is divine and the rooms are very comfortable. The ocean views and breeze are the cherry on top!
Overnattede 2 nætter i oktober 2023
Svar fra Francelina Amaral - General Manager den 4. okt. 2023
Dear Mrs. Nina, Firstly, I would like to thank you for your loyalty and having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. I am delighted to know that you had a great time during your holiday in Estoril. It is great to know that the beautiful view from Atlantic Ocean, the service from hotel and convenient location were parts of your unforgettable good memory about Cascais - Estoril. Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards,

10/10 Fremragende

Heather

Overnattede 1 nat i september 2023
Svar fra Francelina Amaral - General Manager den 15. nov. 2023
Dear Mrs. Heater, Firstly, I would like to thank you for your loyalty and having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. I am delighted to know that you had a great time during your holiday in Estoril. It is great to know that the beautiful view from Atlantic Ocean, the service from hotel and convenient location were parts of your unforgettable good memory about Cascais - Estoril. Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards,

10/10 Fremragende

Max

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Definitely recommend
Overnattede 7 nætter i september 2023
Svar fra Francelina Amaral - General Manager den 4. okt. 2023
Dear Mr. Max Firstly, I would like to thank you for your loyalty and having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. I am delighted to know that you had a great time during your holiday in Estoril. It is great to know that the beautiful view from Atlantic Ocean, the service from hotel and convenient location were parts of your unforgettable good memory about Cascais - Estoril. Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards,

8/10 Udmærket

Patrick

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice stay unfortunately the car got slightly damaged during our stay ...
Overnattede 4 nætter i september 2023
Svar fra Francelina Amaral - General Manager den 4. okt. 2023
Dear Mr. Patrick, Firstly, I would like to thank you for your loyalty and having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. I am delighted to know that you had a great time during your holiday in Estoril. It is great to know that the beautiful view from Atlantic Ocean, the service from hotel and convenient location were parts of your unforgettable good memory about Cascais - Estoril. Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We will take note of your constructive comments and will address the areas that need improvement. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards,

10/10 Fremragende

Steve

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
It was amazing! Sofia and Sara were awesome from day one through the entire stay! They assisted in arranging a day trip on short notice which was fantastic and arranged a schedule that was just right for us. The beach and location were perfect! Thank you everyone at the ICH for an amazing stay
Overnattede 3 nætter i september 2023
Svar fra Francelina Amaral - General Manager den 4. okt. 2023
Dear Mr. Steve, Firstly, I would like to thank you for your loyalty and having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. I am delighted to know that you had a great time during your holiday in Estoril. It is great to know that the beautiful view from Atlantic Ocean, the service from hotel and convenient location were parts of your unforgettable good memory about Cascais - Estoril. Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards,

10/10 Fremragende

Oleg

Rejste med familie
Synes godt om: Rengøring, faciliteter
Atmosphere, view
Overnattede 6 nætter i september 2023
Svar fra Francelina Amaral den 17. sep. 2023
Dear Mr. OlegI would like to thank you for your loyalty and having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. I am delighted to know that you had a great time during your holiday in Estoril. It is great to know that the beautiful view from Atlantic Ocean, the service from hotel and convenient location were parts of your unforgettable good memory about Cascais - Estoril. Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards, Francelina Amaral - General Manager

10/10 Fremragende

Patricia

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fantastic time. Views from Hotel exceptional
Overnattede 3 nætter i september 2023
Svar fra Sara Mendes - Assistant Front-Office Manager den 16. sep. 2023
Dear Mrs. Patricia, Firstly, I would like to thank you for your loyalty and having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. I am delighted to know that you had a great time during your holiday in Estoril. It is great to know that the beautiful view from Atlantic Ocean, the service from hotel and convenient location were parts of your unforgettable good memory about Cascais - Estoril. Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards,

10/10 Fremragende

jeffrey, Toronto

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This is a beautiful hotel situated on the boardwalk by the sea but it still has a very private feeling to it. The service, food and rooms are exceptional. After dinner last night we arrived back to the hotel and ordered a drink overlooking the sea. We really enjoyed our stay
Overnattede 1 nat i september 2023
Svar fra Sara Mendes - Assistant Front-Office Manager den 15. sep. 2023
Dear Mr. Jeffrey,Firstly, I would like to thank you for your loyalty and having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. I am delighted to know that you had a great time during your holiday in Estoril. It is great to know that the beautiful view from Atlantic Ocean, the service from hotel and convenient location were parts of your unforgettable good memory about Cascais - Estoril. Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards,

10/10 Fremragende

Gila

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i september 2023
Svar fra Francelina Amaral - General Manager den 10. sep. 2023
Dear Mrs. Gila, Firstly, I would like to thank you for your loyalty and having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. I am delighted to know that you had a great time during your holiday in Estoril. It is great to know that the beautiful view from Atlantic Ocean, the service from hotel and convenient location were parts of your unforgettable good memory about Cascais - Estoril. Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards,

10/10 Fremragende

Martin

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fantastic rooms and service
Fantastic room and service. The large balconies with every room are fantastic. The huge and extremely comfortable beds are a real luxury. Thank you.
Overnattede 5 nætter i august 2023
Svar fra Francelina Amaral - General Manager den 24. aug. 2023
Dear Mr. Martin,Firstly, I would like to thank you for your loyalty and having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. I am delighted to know that you had a great time during your holiday in Estoril. It is great to know that the beautiful view from Atlantic Ocean, the service from hotel and convenient location were parts of your unforgettable good memory about Cascais - Estoril. Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards,

10/10 Fremragende

Terrilyn

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Highly recommend this hotel! Everything great
Overnattede 10 nætter i august 2023
Svar fra Sara Mendes - Assistant Front-Office Manager den 16. aug. 2023
Dear Mr. Terrilyn, Firstly, I would like to thank you for your loyalty and having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. I am delighted to know that you had a great time during your holiday in Estoril. It is great to know that the beautiful view from Atlantic Ocean, the service from hotel and convenient location were parts of your unforgettable good memory about Cascais - Estoril. Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards,

10/10 Fremragende

steven

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We like everything about this property.
Overnattede 3 nætter i august 2023
Svar fra Francelina Amaral - General Manager den 13. aug. 2023
Dear Mr. Steven, Firstly, I would like to thank you for your loyalty and having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. I am delighted to know that you had a great time during your holiday in Estoril. It is great to know that the beautiful view from Atlantic Ocean, the service from hotel and convenient location were parts of your unforgettable good memory about Cascais - Estoril. Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards,

10/10 Fremragende

Deirdre

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Absolutely loved it!!
What an amazing stay! The staff were outstanding and couldnt have been nicer or more helpful. We were there for an occasion and the staff went out of their way to make it very special. The location was stunning with a 180 degree sea view, and very conveniently located beside a train stop and the boardwalk between Cascais and Estoril. The poor was really lovely with comfy loungers and poolside service. The rooms are really beautiful and spotlessly clean. The food is delicious. Breakfast is buffet as well as a la carte. We also had dinner one night and that was very tasty in a stunning setting. The hotel is not cheap but boy do you get value for money. We loved it and would highly recommend!!
Overnattede 3 nætter i juli 2023
Svar fra . den 23. jul. 2023
Dear Mr. Deirdre,Firstly, I would like to thank you for your loyalty and having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. I am delighted to know that you had a great time during your holiday in Estoril. It is great to know that the beautiful view from Atlantic Ocean, the service from hotel and convenient location were parts of your unforgettable good memory about Cascais - Estoril. Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards, Francelina Amaral - General Manager

10/10 Fremragende

Broderick, Oviedo

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great staff!!
Overnattede 3 nætter i juli 2023
Svar fra Sara Mendes - Assistant Front-Office Manager den 6. jul. 2023
Dear Mr. Broderick, Firstly, I would like to thank you for your loyalty and having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. I am delighted to know that you had a great time during your holiday in Estoril. It is great to know that the beautiful view from Atlantic Ocean, the service from hotel and convenient location were parts of your unforgettable good memory about Cascais - Estoril. Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards,

10/10 Fremragende

Telma

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very nice property
Overnattede 1 nat i juli 2023
Svar fra Sara Mendes - Assistant Front-Office Manager den 6. jul. 2023
Dear Mrs. Telma, Firstly, I would like to thank you for your loyalty and having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. I am delighted to know that you had a great time during your holiday in Estoril. It is great to know that the beautiful view from Atlantic Ocean, the service from hotel and convenient location were parts of your unforgettable good memory about Cascais - Estoril. Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards,

10/10 Fremragende

Pam

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Beautiful location by beach, great staff and total relaxation the perfect getaway from the Lisbon
Overnattede 1 nat i juni 2023
Svar fra Sara Mendes - Assistant Front-Office Manager den 1. jul. 2023
Dear Mr. Pam, Firstly, I would like to thank you for your loyalty and having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. I am delighted to know that you had a great time during your holiday in Estoril. It is great to know that the beautiful view from Atlantic Ocean, the service from hotel and convenient location were parts of your unforgettable good memory about Cascais - Estoril. Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards,

8/10 Udmærket

Vivek

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Train station too close to hotel . Woke me up
After reading so many reviews booked this hotel on this site despite being an IHG member The room was great the front desk staff very good We had a premier ocean view but in arrival upgrades to junior suite . The room was lovely and the front desk staff also very welcoming All was going well till the next morning when we were woken up by the sounds of a train. This woke us up. Nobody mentions in any review that the train stops outside the hotel throughout the day I was on a romantic holiday with my wife first time without the kids and this was not what we expected paying over Euro 490 a night. I spoke to reception to see if we could check out a day early and although it was a pay at hotel reservation they said after speaking to the manage because I booked through hotels.com they could not cancel. They actually told me that they didn’t get many complaints about the noise The train literally stops less then 100 yards from the pool. ! Beware I have stayed at many intercontinental hotels and they have been very flexible with date change even if booked on hotels.com. Because of this experience I will not be staying at any intercontinental hotel again I chose the intercon because it was an international brand . I am shocked that after my complaint they would not let us leave a day early I moved to Grand Real Villa Italia ( which I had been looking at before I booked anything ) and what a difference Would recommend this any time over the Intercon
Overnattede 2 nætter i juni 2023
Svar fra Francelina Amaral - General Manager den 29. jun. 2023
Dear Mr. Vivek, Firstly, I would like to thank you for your loyalty and having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take your feedback very seriously and we can guarantee you that the necessary changes were implemented to provide a better experience in the future. We apologize if we fell below your expectations. While we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance to make your stay as best as it can be. We kindly want to thank you once again for your feedback and we are very sorry for what happened. Sincerely,

10/10 Fremragende

Nasim

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i juni 2023
Svar fra Sara Mendes - Assistant Front-Office Manager den 27. jun. 2023
Dear Mr. Nasim, Firstly, I would like to thank you for your loyalty and having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. I am delighted to know that you had a great time during your holiday in Estoril. It is great to know that the beautiful view from Atlantic Ocean, the service from hotel and convenient location were parts of your unforgettable good memory about Cascais - Estoril. Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards,

10/10 Fremragende

Donna

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great property. 10 minute walk to the city, has a great pool area that serves food & beverages. The restaurant upstairs was good & has a great view. Rooms clean & up to date. There is valet parking with a parking garage, offers electric charging as well. The top floors of the hotel are privately owned residences.
Overnattede 2 nætter i juni 2023
Svar fra Francelina Amaral den 25. jun. 2023
Dear Donna Firstly, I would like to thank you for your loyalty and having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. I am delighted to know that you had a great time during your holiday in Estoril. It is great to know that the beautiful view from Atlantic Ocean, the service from hotel and convenient location were parts of your unforgettable good memory about Cascais - Estoril. Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards, Francelina Amaral - General Manager

10/10 Fremragende

Jorge

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i maj 2023
Svar fra Francelina Amaral - General Manager den 17. maj 2023
Estimado Sr. Jorge,Gostaríamos de lhe agradecer a sua preferência pelo nosso hotel e pelo tempo despendido para partilhar como foi a sua estadia connosco! Estamos muito contentes que tenha gostado da sua estadia e agradecemos todo o feedback. É muito importante para nós e ajuda-nos a melhorar para manter os standards de boa qualidade e serviço. Esperemos voltar a recebê-lo aqui no InterContinental Cascais-Estoril! Com os nossos melhores cumprimentos,

10/10 Fremragende

Grettle

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was great
Overnattede 4 nætter i april 2023
Svar fra Francelina Amaral - General Manager den 9. apr. 2023
Dear Miss Grettle, Firstly, I would like to thank you for your loyalty and having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. I am delighted to know that you had a great time during your holiday in Estoril. Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards, Francelina Amaral - General Manager

10/10 Fremragende

Satinderpal

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i marts 2023
Svar fra Duarte Guimaraes den 19. mar. 2023
Dear Mr. Satinderpal,Firstly, I would like to thank you for your loyalty and having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. I am delighted to know that you had a great time during your holiday in Estoril. It is great to know that the beautiful view from Atlantic Ocean, the service from hotel and convenient location were parts of your unforgettable good memory about Cascais - Estoril. Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards, Duarte Guimaraes - Front Office Shift Leader

10/10 Fremragende

Bercovich

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
beatifull building, wiht nice and very confortable room. wiht great balcony
Overnattede 4 nætter i marts 2023
Svar fra Sara Mendes - Assistant Front-Office Manager den 9. mar. 2023
Dear Mr. Bercovich, Firstly, I would like to thank you for your loyalty and having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. I am delighted to know that you had a great time during your holiday in Estoril. It is great to know that the beautiful view from Atlantic Ocean, the service from hotel and convenient location were parts of your unforgettable good memory about Cascais - Estoril. Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards,

10/10 Fremragende

joao, La Jolla

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great staff
Overnattede 5 nætter i februar 2023
Svar fra Duarte Guimaraes den 13. feb. 2023
Estimado Sr. Joao, Gostariamos de lhe agradecer a sua preferência pelo nosso hotel e pelo tempo despendido para partilhar como foi a sua estadia connosco! Estamos muito contentes que tenha gostado da sua estadia e agradecemos todo o feedback. É muito importante para nós e ajuda-nos a melhorar para manter os standards de boa qualidade e serviço. Esperemos voltar a recebê-lo aqui no InterContinental Cascais-Estoril! Com os nossos melhores cumprimentos, Duarte Guimaraes - Front Office Shift Leader

10/10 Fremragende

Theresa

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i januar 2023

10/10 Fremragende

Jie

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
right by ocean! great location!

10/10 Fremragende

Wenfang

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i januar 2023
Svar fra Francelina Amaral - General Manager den 12. jan. 2023
Dear Mr. Wenfang, Firstly I would like to thank you for your loyalty and having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. I am delighted to know that you had a great time during your holiday in Estoril. It is great to know that the beautiful view from Atlantic Ocean, the service from hotel and convenient location were parts of your unforgettable good memory about Cascais - Estoril. Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards,

10/10 Fremragende

CARLOS

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
NOSSA OPINIAO
COMO DAS OUTRAS VEZES QUE FICAMOS HOSPEDADOS. HOTEL ACONCHEGANTE, COM DEPENDENCIAS MUITO BOAS.OS FUNCIONARIOS MUITO ATENCIOSOS. COMO SOUBERAM QUE ESTAVAMOS COMEMORANDO MAIS UM ANO DE CASADOS, NOS OFERECERAM, EM NOSSO QUARTO , UMA GARRAFA DE CHAMPANHE NUM BALDE COM GELO, TAÇAS E UM PEDAÇO DE TORTA DE CHOCOLATE. POR TUDO, SEMPRE RETORNAMOS AO INTERCONTINENTAL CASCAIS ESTORIL.
Overnattede 10 nætter i december 2022
Svar fra Francelina Amaral - General Manager den 12. jan. 2023
Estimado Sr. Carlos,Gostariamos de lhe agradecer a sua preferência pelo nosso hotel e pelo tempo despendido para partilhar como foi a sua estadia connosco! Estamos muito contentes que tenha gostado da sua estadia e agradecemos todo o feedback. É muito importante para nós e ajuda-nos a melhorar para manter os standards de boa qualidade e serviço. Esperemos voltar a recebê-lo aqui no InterContinental Cascais-Estoril! Com os nossos melhores cumprimentos,

10/10 Fremragende

Richard

Overnattede 7 nætter i september 2022

10/10 Fremragende

Mark

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel was very clean, staff very friendly, great breakfast buffet, right at a train stop for a train into Lisbon, the pool area was great, and right next to the sea boardwalk for a walk along the ocean and into Cascais
Overnattede 7 nætter i oktober 2022
Svar fra Francelina Amaral - General Manager den 12. nov. 2022
Dear Mr. MarkFirstly I would like to thank you for having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. I am delighted to know that you had a great time during your holiday in Estoril. It is great to know that the team was friendly, the breakfast was great and the pool facility was good . Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards, Francelina Amaral - General Manager

10/10 Fremragende

Myles

Overnattede 4 nætter i oktober 2022

10/10 Fremragende

Andre Rudolf

Overnattede 2 nætter i oktober 2022
Svar fra Francelina Amaral - General Manager den 29. okt. 2022
Dear Mr. Andre Rudolf, Firstly I would like to thank you for having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. I am delighted to know that you had a great time during your holiday in Estoril. Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards, Francelina Amaral - General Manager

10/10 Fremragende

Evandro

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Estadia muito boa
Overnattede 4 nætter i september 2022
Svar fra Francelina Amaral - General Manager den 5. okt. 2022
Estimado Sr. EvandroGostariamos de lhe agradecer a sua preferência pelo nosso hotel e pelo tempo despendido para partilhar como foi a sua estadia connosco! Estamos muito contentes que tenha gostado da sua estadia e agradecemos todo o feedback. É muito importante para nós e ajuda-nos a melhorar para manter os standards de boa qualidade e serviço. Esperemos voltar a recebê-lo aqui no InterContinental Cascais-Estoril! Com os nossos melhores cumprimentos, Francelina Amaral - General Manager

10/10 Fremragende

Susan Claire

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful location. Spacious rooms, well equipped. Good service and attention to detail.
Overnattede 7 nætter i august 2022
Svar fra Francelina Amaral - General Manager den 22. aug. 2022
Dear Mrs. Claire,Firstly I would like to thank you for your loyalty and having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. I am delighted to know that you had a great time during your holiday in Estoril. It is great to know that the beautiful view from Atlantic Ocean, the service from hotel and convenient location were parts of your unforgettable good memory about Cascais - Estoril. Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards,

10/10 Fremragende

Anna

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful hotel, great position, large rooms, very clean and well kept. Friendly attentive staff, would definitely go back.
Overnattede 4 nætter i august 2022
Svar fra Francelina Amaral - General Manager den 22. aug. 2022
Dear Mrs. Anna,Firstly I would like to thank you for your loyalty and having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. I am delighted to know that you had a great time during your holiday in Estoril. It is great to know that the beautiful view from Atlantic Ocean, the service from hotel and convenient location were parts of your unforgettable good memory about Cascais - Estoril. Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards,

10/10 Fremragende

Ghia

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We spent 6 nights at this hotel. It is in a great location, walking distance from Cascais town, the marina and various beaches. The hotel has a boutique feel, the staff is very attentive, and the rooms well designed and stocked, though on the expensive side. I would highly recommend this hotel for anyone visiting Cascais and has the budget for it.
Overnattede 6 nætter i juli 2022
Svar fra Francelina Amaral - General Manager den 5. okt. 2022
Dear Mr. Ghia Firstly I would like to thank you for having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril and for spending some of your valuable time sharing your comments regarding your recent stay in the Hotel. I am delighted to know that you had a great time during your holiday in Estoril. Your feedback is very valuable and helps us to maintain our high standards of service and guest satisfaction. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon! Best Regards, Francelina Amaral - General Manager

10/10 Fremragende

Ronald

Overnattede 3 nætter i juli 2022