Udendørsområde

Anmeldelser af Comfort Inn & Suites Lincoln Talladega I-20

2.5 out of 5
Comfort Inn & Suites Lincoln Talladega I-20
850 A Speedway Industrial Dr, Lincoln, AL

Anmeldelser

8,2

Alletiders

Bedømmelse på 10 − Fremragende. 159 af i alt 357 anmeldelser" "
Bedømmelse på 8 − Udmærket. 109 af i alt 357 anmeldelser" "
Bedømmelse på 6 − Okay. 42 af i alt 357 anmeldelser" "
Bedømmelse på 4 − Dårligt. 32 af i alt 357 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 15 af i alt 357 anmeldelser" "

8,2/10

Rengøring

8,6/10

Service og personale

8,0/10

Faciliteter

8,0/10

Overnatningsstedets tilstand og faciliteter

8,4/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Lasheika

Overnattede 1 nat i maj 2024
Svar fra Manager den 25. maj 2024
Hello Lasheika,We're thrilled to hear you had such a wonderful stay with us! If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. We look forward to welcoming you back soon!

4/10 Dårligt

Carol

Rejste med partner
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Coffee pot and ice bucket in bathroom, toilet seat broke, thermostat was non functioning. Staff blocking elevators, were not very friendly. Big disappointment after staying in Panama Beach Comfort Inn.
Overnattede 1 nat i maj 2024
Svar fra Manager den 21. maj 2024
Hello Carol, Thank you for sharing your feedback with us, we apologize for the inconvenience you experienced during your stay. Your comments have been noted and will be shared with the relevant departments for improvement. We strive to provide a pleasant experience for all our guests and regret to hear we fell short on this occasion. We appreciate your understanding and hope to have the opportunity to welcome you back in the future.

4/10 Dårligt

Zaybrianna

Rejste med familie
Synes ikke om: Rengøring, faciliteter
The room smelled of feet I had to go buy air freshener there was no other rooms available there was a rag left from previous tenants hanging on shower curtain couldn’t use the closet it was rust everywhere and it smelled of pee so just left my stuff in my suitcase also looked as if Somone killed a bug on the wall and smeared it and just left it there. I wasn’t really happy for 300$ but it is what it is.
Overnattede 2 nætter i maj 2024
Svar fra Manager den 6. maj 2024
Hello Zaybrianna,We value your feedback and apologize for falling short of expectations during your recent stay. Your comments will be shared with the team for improvement. If you have any further concerns, please feel free to reach out to our management team for assistance.

8/10 Udmærket

Jim

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I didn't like that the pool was not open it was 80° outside
Overnattede 2 nætter i april 2024
Svar fra Manager den 17. apr. 2024
Hello Jim, Thank you for sharing your feedback with us. We apologize for any inconvenience caused by the closure of the pool, as its availability may be subject to operational considerations. We hope you were able to enjoy our other available facilities and had a comfortable stay overall. Please feel free to contact our management team directly to discuss your concerns further.

10/10 Fremragende

Bucky

Overnattede 1 nat i marts 2024
Svar fra Manager den 14. apr. 2024
Hello Bucky,We are delighted to hear that you had a wonderful experience at our hotel! If you have any further feedback to share, please do not hesitate to reach out to us. We look forward to welcoming you back soon!

10/10 Fremragende

Merrilly

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good, friendly staff. We have stayed before and will again. Thank you!
Overnattede 3 nætter i marts 2024
Svar fra Manager den 19. mar. 2024
Hello Merrilly,We are delighted to hear that you had a positive experience with our friendly staff. We appreciate your loyalty and look forward to welcoming you back in the future. Thank you for your kind words!

8/10 Udmærket

Freddie

Forretningsrejsende, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Enjoyed my stay
Overnattede 1 nat i marts 2024
Svar fra Manager den 9. mar. 2024
Hello Freddie,Thank you for sharing your positive experience with us. We are thrilled to hear that you enjoyed your stay. Your feedback is truly appreciated, and we hope to welcome you back in the future.

2/10 Forfærdeligt

Timyiaka

Rejste med familie, Forretningsrejsende
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
My 1st night was met with roaches!! I was told that the workers stayed in that room and that may have been the reason. I was then moved to the 2nd floor and the issue was the same. I notified the staff who immediately acknowledged the issue and issued a refund. A short time thereafter, the front desk staff came banging on my door asking why we were still there. I directed her away from my door, closed it and got dressed to then converse with her at the front desk. She was unprofessionally dressed in spandex and a wrinkled T-shirt and stated that her title was “front desk!” She tried to explain that she was sent by another front desk employee. I suggested they receive customer service training and understand how important it is for them not to further aggravate a guest and especially a guest that experienced a roach infestation issue. I took pictures and video, shook out our clothing, packed and left within the hour at midnight. Never again!!!!
Overnattede 2 nætter i november 2023
Svar fra Manager den 25. jan. 2024
Hello Timyiaka, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

10/10 Fremragende

Jasmine

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra Manager den 23. jan. 2024
Hello Jasmine,Thank you for choosing our hotel for your stay! We are delighted to hear that you had an exceptional experience during your time with us. We appreciate your positive rating and hope to welcome you back again in the future.

6/10 Okay

Karen

Rejste med partner
Synes ikke om: Rengøring, faciliteter
We stayed at several comfort inns that were fantastic. Not this one. Staff was on their cell phones even when you were interacting. Housekeeper was very very nice yhough. Laundry room was dirty
Overnattede 2 nætter i januar 2024
Svar fra Manager den 20. jan. 2024
Hello Karen,We appreciate you choosing Comfort Inn for your stay and apologize for any inconveniences you experienced. Our team is committed to providing excellent customer service, so we'll address your concerns with the staff's attentiveness and emphasize the importance of being fully present. We're glad to hear that the housekeeper provided a positive experience, and we'll ensure the laundry room is thoroughly cleaned. Thank you for bringing this to our attention.

4/10 Dårligt

Jessica

Rejste med familie
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Faciliteter
The front desk lady was very nice ar check in. Our room was in decent condition. There was no blanket for the sofa bed. The bathroom had empty shampoo and conditioner bottles. The shower also didnt drain and drain was full of hair so my children were unable to get baths.
Overnattede 1 nat i januar 2024
Svar fra Manager den 14. jan. 2024
Hello Jessica,Thank you for sharing your feedback with us. We're glad to hear that our front desk staff provided friendly service during your check-in. We apologize for any inconvenience you experienced with the blanket for the sofa bed and the amenities in the bathroom. We appreciate you bringing these issues to our attention and will address them with our team to ensure a more comfortable stay for future guests.

10/10 Fremragende

Lubomir

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i december 2023
Svar fra Manager den 8. jan. 2024
Hello Lubomir,We are thrilled to hear that you had a fantastic stay at our hotel! Our team appreciates your positive rating and we are delighted that you had such a wonderful experience. Should you have any further comments or suggestions, please don't hesitate to reach out to us directly. We hope to welcome you back in the future for another exceptional stay!

10/10 Fremragende

DARRALL

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023
Svar fra Manager den 28. dec. 2023
Hello DARRALL,Thank you for choosing our hotel for your stay! We're thrilled to hear that you had a wonderful experience with us. If you have any further feedback, we would love to hear from you. We hope to have the pleasure of welcoming you back in the future for another impeccable stay.

8/10 Udmærket

chelsea

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The only thing I would recommend for a stay at this property is bringing a universal remote! My kids could not play their game because there was no remote that would turn to the HDMI channel😔 Breakfast was awesome and we were able to relax 😎
Overnattede 2 nætter i december 2023
Svar fra Manager den 7. dec. 2023
Hello chelsea,Thank you for your feedback! We appreciate your positive comments about our breakfast and the relaxing atmosphere. We apologize for any inconvenience caused by the lack of a universal remote. We'll take note of your suggestion and share it with our team for future improvements. We hope to welcome you back for another pleasant stay soon!

10/10 Fremragende

Raymond

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
👍
Overnattede 1 nat i november 2023
Svar fra Manager den 30. nov. 2023
Hello Raymond, Thank you for sharing this review, and we welcome you to visit us again anytime!

6/10 Okay

Paula

Forretningsrejsende
Synes godt om: Rengøring, service og personale, værelsets komfort
Friendly Staff
Overnattede 2 nætter i november 2023
Svar fra Manager den 9. nov. 2023
Hello Paula,Thank you for taking the time to share your fantastic rating! We are thrilled to know that your stay at our hotel exceeded your expectations. Your satisfaction is our utmost priority, and we hope to welcome you back for another awesome experience in the future.

8/10 Udmærket

Rufus

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2023
Svar fra Manager den 28. okt. 2023
Hello Rufus,Thank you for your feedback! We are thrilled to hear that you had such a positive experience during your stay. We hope to welcome you back soon!

10/10 Fremragende

Takaaki

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good location and not noisy even near by Freeway.
Overnattede 2 nætter i oktober 2023
Svar fra Manager den 26. okt. 2023
Hello Takaaki,Thank you for your feedback! We're delighted that our hotel's convenient location and soundproofing measures helped ensure a peaceful stay for you.

10/10 Fremragende

Teresa

Overnattede 1 nat i oktober 2023
Svar fra Manager den 10. okt. 2023
Hello Teresa,Thank you for sharing this rating, and we welcome you to visit us again anytime.

10/10 Fremragende

Michael

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I liked it because it was close to the interstate. Very close to the speedway & it was very clean/ quite / lots of parking that was well lit.
Overnattede 1 nat i september 2023
Svar fra Manager den 28. sep. 2023
Hello Michael,On behalf of our entire staff, we thank you for your business and for your comments regarding our parking. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.

10/10 Fremragende

Robert

Overnattede 2 nætter i september 2023
Svar fra Manager den 21. sep. 2023
Hello Robert,On behalf of our entire staff - It was our pleasure to provide you such a wonderful experience. We would love to see you back on your next trip to the area.

2/10 Forfærdeligt

Michelle

Overnattede 1 nat i september 2023
Svar fra Manager den 19. sep. 2023
Hello Michelle, Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.

8/10 Udmærket

Kerrisa

Overnattede 4 nætter i september 2023
Svar fra Manager den 14. sep. 2023
Hello Kerrisa,We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.

10/10 Fremragende

Ric

Synes godt om: Rengøring, faciliteter
Good
Overnattede 5 nætter i september 2023
Svar fra Manager den 13. sep. 2023
Hello Ric,We appreciate the time you have taken to give your feedback on your recent experience, especially with regards to our hotel. We hope to see you again and that you will be truly impressed with our continued improvements.

4/10 Dårligt

Jennifer

Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i august 2023
Svar fra Manager den 26. aug. 2023
Hello Jennifer, It was our privilege to earn your business and we hope to host you again on your next trip.

8/10 Udmærket

gail, Bankston

Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This was a good stay for the money. The property was good, not great. Breakfast was a disappointment.
Overnattede 1 nat i august 2023
Svar fra Manager den 19. aug. 2023
Hello gail,Thank you for taking the time to share your comments regarding our breakfast and property. Our goal is for every guest to have a convenient and accommodating experience so we thank you for sharing.

10/10 Fremragende

Roger

Forretningsrejsende, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Acceptable
Overnattede 1 nat i juli 2023
Svar fra Manager den 11. aug. 2023
Hi Roger,Your five-star review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

6/10 Okay

June

Rejste med familie
Synes godt om: Rengøring, værelsets komfort
Needs renovations but was clean
Overnattede 1 nat i juli 2023
Svar fra Manager den 1. aug. 2023
Hello June,Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.

6/10 Okay

Barry

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i juli 2023
Svar fra Manager den 27. jul. 2023
Hello Barry,We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.

2/10 Forfærdeligt

Daniel

Overnattede 5 nætter i juli 2023
Svar fra Manager den 13. aug. 2023
Hello Daniel,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

10/10 Fremragende

Thomasina

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i juli 2023
Svar fra Manager den 24. jul. 2023
Hello Thomasina,We love hearing that we were able to provide you with such a wonderful experience. Our goal is to provide every guest with an exceptional stay. We look forward to your next stay.

8/10 Udmærket

Robin, Boyce

Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Very nice location on the Lincoln road. Coffee machine was out of order for 2 days...seemed the management didnt bother to get a new one for breakfast.
Overnattede 2 nætter i juli 2023
Svar fra Hotel Manager. den 19. jul. 2023
Dear Robin,Thank you for the review. I am pleased that you found a nice location and had a good stay. We will use your comment and make decisions every day that lead us closer and closer to being the best hotel in the area. Our assurance to you is this: Staying with us again will get you a great experience. I hope that you will give us another chance to serve you again.Sincerely,Hotel Manager.

4/10 Dårligt

Tina

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The whole hotel smelled old & musty/mildewy. The bathtub backed up from showers from the night before. The bathroom smelled like sewer. This hotel is fine for guys going to the NASCAR race at Talladega, but not for families. Oh yeah, the pool was out of service, too.
Overnattede 1 nat i juni 2023
Svar fra Manager den 30. jun. 2023
Hello Tina,We are so sorry to learn about this incident during your recent stay. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with an enjoyable experience is of extreme importance to us and for that reason we are incredibly sorry that we failed to meet your needs. We hope to earn your business on future travels so that you can see our continuous improvement.

10/10 Fremragende

Areli

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i juni 2023
Svar fra Hotel Manager. den 29. jun. 2023
Dear Areli,Thank you for the review. I’m happy to hear that your experience was primarily positive. We take great pride in it and believe that is what sets us apart from other hotels. We look forward to seeing you again soon.Sincerely,Hotel Manager.

10/10 Fremragende

Heather

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Awesome
Overnattede 2 nætter i juni 2023
Svar fra Manager den 27. jun. 2023
Hi Heather,Thank you for sharing this review, and we welcome you to visit us again anytime!

6/10 Okay

Teddy

Rejste med familie
Synes godt om: Service og personale
I would give the room a 5 out of 10. The breakfast area was good.
Overnattede 1 nat i juni 2023
Svar fra Manager den 24. jun. 2023
Hello Teddy,We appreciate the comments, especially with regards to your opinion of our area and comments about our breakfast. We hope you'll return to see how we continue to improve our service and hospitality.

10/10 Fremragende

Anthony

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Was a great stay
Overnattede 1 nat i juni 2023
Svar fra Manager den 21. jun. 2023
Hi Anthony,Thank you for being a guest with us and for taking the time to share your review and feedback. We hope to earn your business again when you return to the area.

10/10 Fremragende

Jay

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Night clerk very professional. Great location great $$, room A+
Overnattede 1 nat i juni 2023
Svar fra Manager den 21. jun. 2023
Hi Jay,We are so glad to hear of your wonderful stay and the encounters you had with our team who are constantly striving to serve our guests with warm hospitality! We look forward to welcoming you back.

8/10 Udmærket

Rebecca

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good for families
Room was nice and there was plenty of space for all 5 of us. The beds were comfortable and sheets were so soft! The breakfast was not good. My husband said the sausage and gravy tasted ruined. Other than that our stay was great, they even have towels for your use at the pool. Would stay here again.
Overnattede 2 nætter i juni 2023
Svar fra Manager den 13. jun. 2023
Hello Rebecca,Your feedback is very welcome as it helps us to continuously grow and evolve. Thank you for sharing your honest comments pertaining to our towels and your comments about our breakfast. We hope that you will return as it is our ongoing goal to surpass expectations of service and accommodations.

10/10 Fremragende

Susie

Overnattede 1 nat i juni 2023
Svar fra Manager den 15. jun. 2023
Hello Susie,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.

10/10 Fremragende

Tammie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
It was very comfortable. Easy access to interstate
Overnattede 1 nat i juni 2023
Svar fra Manager den 12. jun. 2023
Hello Tammie,We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your experience and comments pertaining to our access. We are always looking for ways to improve upon the guest experience so thank you for sharing.

10/10 Fremragende

James

Synes godt om: Rengøring, service og personale, værelsets komfort
Overnattede 1 nat i juni 2023
Svar fra Manager den 6. jun. 2023
Hello James,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.

10/10 Fremragende

Robert

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i maj 2023
Svar fra Hotel Manager. den 3. jun. 2023
Dear Robert,Thanks for your feedback. We are happy to know that your experience was good in the hotel and your good rating about our hotel. We take serving our guests very seriously and are very pleased that we met your needs so well. We look forward to welcoming you again.Sincerely,Hotel Manager.

10/10 Fremragende

Richard

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i maj 2023
Svar fra Manager den 3. jun. 2023
Hello Richard,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

6/10 Okay

Rachel

Rejste med familie
Synes godt om: Rengøring, service og personale
The hotel could use some updates and the breakfast food was just ok. Our room had a smell like wet dog.
Overnattede 4 nætter i maj 2023
Svar fra Manager den 30. maj 2023
Hello Rachel, Your review and rating are greatly appreciated; though it is very disappointing to learn of the bad impression we made with our breakfast service. I would like to apologize for not exceeding your expectations as your satisfaction is important to us. We will be using the feedback you gave us to implement improvements to ensure we offer a better experience and overall impression of our facilities. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Fremragende

ANNE

Overnattede 2 nætter i maj 2023
Svar fra Manager den 12. maj 2023
Hello ANNE,We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.

6/10 Okay

Sarah-Jane

Synes godt om: Rengøring, værelsets komfort
This stay was as expected. Room was clean and comfortable. Check in was complicated. I had booked the wrong night. Switching the night was not easy and I didn’t find the Hotels.com associate very helpful or accommodating. I would stay in a comfort inn again but I am unlikely to book through hotels.com again.
Overnattede 1 nat i maj 2023
Svar fra Hotel Manager den 4. maj 2023
Hello Sarah Jane,Thanks for your stay and the feedback telling us about the positive and negative aspects. My apologies for the inconveniences .We shall work on priority to improve the said areas based on your observations. Guest feedback is important to us for betterment. Hope to welcome you again soon.Sincerely,Hotel Manager.

10/10 Fremragende

James

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
convenient location
Overnattede 1 nat i april 2023
Svar fra Manager den 5. maj 2023
Hi James,I am so glad that you found our hotel to be convenient that you enjoyed the accommodations and friendly hospitality that we strive to show to each guest, during every stay. We are glad you had a great time with us, and we look forward to serving you again.

10/10 Fremragende

Thomas

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great stay
Great hotel Well cared for and attentive staff
Overnattede 1 nat i april 2023
Svar fra Manager den 16. apr. 2023
Hello Thomas,Thank you for sharing this experience with us. We truly value you feedback with regards to our staff. We continue to reach for ways to improve guest experience in all areas and hope you will experience those continued efforts on your next visit.

4/10 Dårligt

Albert B.

Synes godt om: Rengøring, værelsets komfort
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2023
Svar fra Manager den 9. apr. 2023
Hello Albert B.,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.