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Anmeldelser af Hotel Campanile Leicester

3 out of 5
Hotel Campanile Leicester
St Matthews Way, Bedford Street North, Leicester, England

Anmeldelser

7,0

Godt

Bedømmelse på 10 − Fremragende. 156 af i alt 928 anmeldelser" "
Bedømmelse på 8 − Udmærket. 374 af i alt 928 anmeldelser" "
Bedømmelse på 6 − Okay. 236 af i alt 928 anmeldelser" "
Bedømmelse på 4 − Dårligt. 99 af i alt 928 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 63 af i alt 928 anmeldelser" "

7,4/10

Rengøring

8,0/10

Service og personale

6,4/10

Faciliteter

7,0/10

Overnatningsstedets tilstand og faciliteter

Anmeldelser

6/10 Okay

Iben

Synes godt om: Rengøring, service og personale
Arbejder hotel - ok og rent
Hotellet er et ok hotel, man skal bare være opmærksom på en del værelser ligger lige ud til en ret trafikeret vej og vinduerne ikke er lyd isoleret. Der er rent, men det er brugt. Den store morgen mad er fin hvor man selv kan ønske hvilke varme ting man gerne vil have. Den lille morgenmad er meget lille i udvalg. Som arbejdsbrug, hvor man kun bruger hotellet til at sove, er det fint til prisen. Det er ligeledes meget tydeligt at mange håndværkere bruger dette hotel.
Overnattede 2 nætter i april 2019

6/10 Okay

Holger

Synes godt om: Rengøring
Tæt på bestemmelsessted
Skulle diskutere for at få gratis Wi-Fi, som oplyst på booking bekræftelse

8/10 Udmærket

Claus, Ølstykke

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Godt byhotel med servicemindet personale
Tæt på centrum og meget venligt personale. En kort gåtur til midten af en spændende multietnisk storby. Nem at komme til og god gratis parkering på hotellets område.

8/10 Udmærket

Carsten, Danmark

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Fodboldtur
Vi var 6 venner på fodboldtur. Hotellet opfyldte alle vores betingelser. Hotellet er pænt og rent, Personalet er venlige og hjælpsomme. Morgenmaden er helt ok. Hotellet ligger meget tæt på Leicester centrum og forholdsvis tæt på banegården.

8/10 Udmærket

Knud Thomsen, Give,DK

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Hotellet bør gøre det mere tydeligt hvilken adresse man skal køre efter når man bruger GPS

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, værelsets komfort

8/10 Udmærket

JM, Danmark

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Venlig og serviceminded personale
Fint, lidt for bløde senge. Meget imødekommende personale. Et stort plus er fri internet og parkering.

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, værelsets komfort
Godt hotel til prisen

2/10 Forfærdeligt

Rene

Overnattede 1 nat i august 2021

10/10 Fremragende

MK, York

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
At the time of our visit, the hotel had had only one day to assimilate the government instructions to close restaurants and bars. Despite this, the staff had organised themselves to allow guests to prepare a takeaway breakfast, to collect this without close contact with either staff or other guests and still provide a friendly, helpful service.
Overnattede 1 nat i marts 2020
Svar fra Waqas A, Deputy General Manager den 26. mar. 2020
Dear Guest, Thank you for taking the time in writing a review of Hotel Campanile Leicester. The safety of our team and guest during the COVID-19 spread is of the up most important, the hotel and its team took the best option to ensure we provided the best possible service and solution to the governments requirements. We appreciate your kind words in regards to our team who acted swiftly to ensure we could still provide the best possible service to yourself and other guests. Kind Regards

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The property was good. My room, although quite basic,was spotlessly clean and bed was quite comfortable. The reception staff were very pleasant and breakfast was good. All in all I would recommend the hotel and although I don’t expect to visit Leicester again I would certainly use the Campanile group again.
Overnattede 2 nætter i marts 2020
Svar fra Waqas A, Deputy General Manager den 26. mar. 2020
Dear guest, Thank you for your review of Hotel Campanile Leicester. The hotel is known for its value for money and to ensure we provide the best possible service. Located less then a mile away from the city centre it makes the hotel a prime location for guests visiting Leicester. Offering: restaurant, Wi-Fi and FREE parking, I am glad to read we met your expectations and although you will not be visiting us again in Leicester I am sure our Hotels in the UK will be of great value, should you wish to stay there. Kind Regards

6/10 Okay

Verificeret rejsende

Synes godt om: Rengøring
Synes ikke om: Service og personale
The reception staff tried to tell me that I was responsible for her lack of information. I booked an accessible room on Hotels.com website but they did not pass that information on. The reception staff seemed to think I should have rrung the hotel to Inform them. Why use hotel.com and then ring the hotel? Quicker to book direct. Room was changed grudgingly. Clean comfortable and easy access to city centre very good for theatres short walk. 6/03/2020.
Overnattede 2 nætter i marts 2020
Svar fra Amber den 13. mar. 2020
Dear guest, Thank you for taking the time to leave a review. I am sorry to hear that you experienced some issues with the room type on check in. We ask that guests contact us directly if they require an accessible room to prevent situations such as this, as online you cannot book an accessible room, this has to be specifically allocated by reception staff at the hotel. Guests' are responsible for their own reservation and we always say that contacting the hotel directly is the best way to communicate so that there is no misunderstanding and we can ensure a smooth check-in process. We appreciate your feedback and we hope this does not put you off from staying in the future. Kind regards, Amber, F Reception team.

2/10 Forfærdeligt

Verificeret rejsende

Synes godt om: Værelsets komfort
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2020
Svar fra Amber den 13. mar. 2020
Dear guest, Thank you for your 2 out of 10 rating. Kind regards, Amber, F Reception team.

2/10 Forfærdeligt

Faatimah

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Worst experience ever!!!
I was looking foward to staying at this hotel as i had heard good reviews.. the first night we stayed the room and sheets were soo dusty i got an immediate reaction on my skin it went red and blotchyy and very itchyy we asked for the room to be changed but were told there are no more rooms available and they just gave us new sheets but the second night was still the same i would never stay at this hotel again worst experience ever!!!!
Overnattede 2 nætter i februar 2020
Svar fra Amber den 13. mar. 2020
Dear guest, Thank you for taking the time to leave a review. I am sorry to read that you were disappointed by your recent visit. On this occasion the staff member informed you that all of the bed linen is cleaned by a company external to the hotel and that all of the sheets would be the same as they are all cleaned in the same chemicals. You were also informed that this is why we would not be changing your room as it would not benefit yourself however you insisted on new sheets, which were provided for you. We appreciate your feedback and we hope you had a lovely time in Leicester. Kind regards, Amber, F Reception team.

10/10 Fremragende

Paul

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i februar 2020
Svar fra Amber den 13. mar. 2020
Dear guest, Thank you for the 10 out of 10 score! Kind regards, Amber, F Reception team.

6/10 Okay

Verificeret rejsende

Overnattede 1 nat i februar 2020
Svar fra Amber den 13. mar. 2020
Dear guest, Thank you for the 6 out of 10 rating! Kind regards, Amber, F Reception team.

8/10 Udmærket

Helen

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2020
Svar fra Amber den 27. feb. 2020
Dear guest, Thank you for the 8 out of 10 rating. We hope to see you again soon. Kind regards, Amber, F Reception team.

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
EXCELLENT HOTEL!!!
EXCELLENT HOTEL!!! Everything near by 10/10
Overnattede 2 nætter i januar 2020
Svar fra Amber den 25. feb. 2020
Dear guest, Thank you for taking the time to leave a review. We are pleased to see that you had such a great time with us, thank you for the excellent score! It is great to read that you could take advantage of our prime location. We really appreciate your feedback and we hope to see you again soon. Kind regards, Amber, F Reception team.

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
EXCELLENT HOTEL
EXCELLENT HOTEL!!! Everything near by 10/10
Overnattede 4 nætter i januar 2020
Svar fra Amber den 25. feb. 2020
Dear guest, Thank you for taking the time to leave a review. We are pleased to see that you had such a great time with us, thank you for the excellent score! It is great to read that you could take advantage of our prime location. We really appreciate your feedback and we hope to see you again soon. Kind regards, Amber, F Reception team.

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
EXCELLENT HOTEL
EXCELLENT HOTEL!!! Everything near by 10/10
Overnattede 6 nætter i januar 2020
Svar fra Amber den 25. feb. 2020
Dear guest, Thank you for taking the time to leave a review. We are pleased to see that you had such a great time with us, thank you for the excellent score! It is great to read that you could take advantage of our prime location. We really appreciate your feedback and we hope to see you again soon. Kind regards, Amber, F Reception team.

4/10 Dårligt

Stephania

Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Disappointed
Disappointed with hotel and facilities. The car park is small so very lucky if you find a space. Early saver meals not available even though advertised. Wi-Fi cost me £3 haven’t had to pay for Wi-Fi in years. Mattress well more like a dogs bed. Paper cups in the room, really can’t we be trusted with mugs. Good location though and next to an interesting International supermarket which opens till, well midnight at least. Leicester is great for shopping
Overnattede 1 nat i januar 2020
Svar fra Deputy General Manager den 5. feb. 2020
Dear Guest, Thank you for taking the time in writing a review of Hotel Campanile Leicester. Dissapointing we did not meet your expectations on this occasion. Kind Regards Waqas A, Deputy General Manager

8/10 Udmærket

Aatiqua

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2020
Svar fra Deputy General Manager den 5. feb. 2020
Dear Guest Thank you for rating Hotel Campanile Leicester. Kind Regards Waqas A, Deputy General Manager

8/10 Udmærket

Syed

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Niceclean rooms refreshed daily.
Overnattede 2 nætter i januar 2020
Svar fra Deputy General Manager den 5. feb. 2020
Dear Guest Thank you for rating Hotel Campanile Leicester. Kind Regards Waqas A, Deputy General Manager

2/10 Forfærdeligt

Verificeret rejsende

Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2020
Svar fra Amber den 8. jan. 2020
Dear guest, Thank you for your 1/5 rating. Kind regards, Amber, F Reception team.

8/10 Udmærket

Paul

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Fine hotel, odd part of the city.
This hotel is near the ring road, but in a bit of an out of the way part of town. I stayed here for the Leicester football match though and it was fine. Normal sized rooms, absolute belter of a shower. Absoultely what you would expect out of this price point.
Overnattede 1 nat i december 2019
Svar fra Amber den 8. jan. 2020
Dear Guest, Thank you for taking the time to leave your review. I am pleased to hear you enjoyed your stay with us. We are ideally situated beside the main motorways and only a short distance from the city centre, I’m pleased you could take advantage of this We appreciate your feedback, and we hope you choose to stay with us again in future. Kind regards, Amber, F Reception team.

6/10 Okay

Verificeret rejsende

Rejste med partner
Synes godt om: Rengøring
Synes ikke om: Overnatningsstedets tilstand og faciliteter
On arrival at check-in after a long drive, we were bombarded with the rules and information with not even 'welcome - have you had a good journey?'. Later that evening we went to have a drink at the bar but the barmaid was outside having a ciggie so we gave up. Our room was stifling hot and remained so even with the radiator turned off and the window open. The mattress was old and uncomfortable and we didn't sleep well either night. The second evening we tried the bar again and found two residents drunk and asleep at their table. Ordered two gin and tonics which were served in half pint glasses without ice. However, it was cheap and close to the venue we were visiting which was handy, but other than that, not a particularly pleasant stay.
Overnattede 2 nætter i december 2019
Svar fra Amber den 8. jan. 2020
Dear Guest, Thank you for taking the time to leave your review. I am saddened to hear your stay with us was not to your liking. I’m sorry the room didn’t meet your expectations. I will pick up the issues mentioned with our House Keeping supervisor to conduct retraining where required. We do have fans available to collect at reception, please feel free to request one on your next visit. I would like to apologize to you for not meeting your expectations on this occasion. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. Kind regards, Amber, F Reception team.

8/10 Udmærket

Maria

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2019
Svar fra Amber den 2. jan. 2020
Dear guest, Thank you for your 8/10 rating. Kind regards, Amber, F Reception team.

6/10 Okay

Verificeret rejsende

Forretningsrejsende
Synes ikke om: Værelsets komfort
Vry nice and friendly staff. Noise from the main road outside was very load . No secondary glazing to minimize it .
Overnattede 4 nætter i december 2019
Svar fra Amber den 8. jan. 2020
Dear Guest, Thank you for taking the time to leave your review. I am pleased to hear you enjoyed your stay with us. I have taken on board your comments about traffic noise through the night. We operate as a 24 hour hotel with a receptionist always on shift to make sure the hotel is safe and protected. As we are situated on an estate we do get traffic passing to surrounding businesses at all times of the day/night. I do hope this has not put you off from staying again in the future. Kind regards, Amber, F Reception team.

10/10 Fremragende

Namuun

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2019
Svar fra Amber den 2. jan. 2020
Dear guest, Thank you for your 6/10 rating. Kind regards, Amber, F Reception team.

6/10 Okay

andrew

Rejste med familie
Overnattede 1 nat i december 2019
Svar fra Amber den 2. jan. 2020
Dear guest, Thank you for your 6/10 rating. Kind regards, Amber, F Reception team.

6/10 Okay

Daniel

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i december 2019
Svar fra Amber den 2. jan. 2020
Dear guest, Thank you for your 6/10 rating. Kind regards, Amber, F Reception team.

10/10 Fremragende

Inderjit

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i november 2019
Svar fra Amber den 4. dec. 2019
Dear guest, Thank you for your 10 out of 10 rating. Kind regards, Amber, F Reception team.

8/10 Udmærket

Chris

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i november 2019
Svar fra Amber den 4. dec. 2019
Dear guest, Thank you for your 8 out of 10 rating. Kind regards, Amber, F Reception team.

6/10 Okay

Davy

Rejste i en gruppe
Synes godt om: Rengøring, service og personale
Overnattede 1 nat i november 2019
Svar fra Amber den 4. dec. 2019
Dear guest, Thank you for your 6 out of 10 rating. Kind regards, Amber, F Reception team.

10/10 Fremragende

Tom

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good stay
Good stay As expected
Overnattede 1 nat i november 2019
Svar fra Amber den 4. dec. 2019
Dear Guest, Thank you for taking the time to leave your review. I am pleased to hear you enjoyed your stay with us. I was delighted to read your review and was pleased that you had a pleasant stay with us. Thank you for the excellent score! Kind regards, Amber, F Reception team.

6/10 Okay

Ramalingam

Forretningsrejsende
Synes godt om: Service og personale
The accommodation could be better and cleaner. Overall I wouldn't mind staying there again. worth the money.
Overnattede 3 nætter i november 2019
Svar fra Amber den 4. dec. 2019
Dear Guest, Thank you for choosing the Campanile Leicester Hotel and for taking the time to provide feedback about your experience. We pride ourselves on being value for money and do everything we can to ensure every guest has an exceptional experience with us. Kind regards, Amber, F Reception team.

8/10 Udmærket

karia

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Not. Fair. Had to pay. Supplement. For. Wi fi
Overnattede 1 nat i november 2019

8/10 Udmærket

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter
Situation of the hotel is superb, easy walking into city centre and up to the golden mile in the opposite direction. We went to celebrate Diwali. Main receptionist was excellent really effective in what she did. Disappointed that the young girl on reception in the morning didn’t have a clue about anything. Couldn’t sort out a key to the adjoining rooms and then tried to re-charge us for breakfast that we already paid for. So overall nice enough place so basic and simple could be a little cleaner especially around the bar area. Be prepared it’s a pet friendly hotel which we had not realised so a few barking dogs. But overall a good budget stay.
Overnattede 2 nætter i oktober 2019
Svar fra Amber den 30. okt. 2019
Dear guest, Thank you for taking the time to leave a review. It is great to read that you enjoyed your stay with us due to our prime location and helpful staff. All our reception staff are well trained and well versed in their job roles, unfortunately human error can happen which I am sure you understand. We appreciate your feedback and we hope to see you again soon. Kind regards, Amber, F Reception team.

8/10 Udmærket

William

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i oktober 2019
Svar fra Amber den 4. dec. 2019
Dear guest, Thank you for your 8 out of 10 rating. Kind regards, Amber, F Reception team.

8/10 Udmærket

Ria

Synes godt om: Rengøring, service og personale
Staff all lovely and friendly. Accommodation was fine. The rooms basic but perfect for what we needed. Bed will need a new mattress soon as you could feel the springs. Also the bed on wheels, so kept moving. Tv was shockingly rubbish, most of the time we had no signal on all channels. And had to pay for WiFi which was just as bad as the Tv. Location to the centre was good. And Parking was fab. Finding the hotel via sat nav caused a little issue - we couldn’t find it. But the staff were helpful in guiding us.
Overnattede 3 nætter i oktober 2019
Svar fra Amber den 4. dec. 2019
Dear Guest, Thank you for taking the time to leave your review. I am pleased to hear you enjoyed your stay with us. Our team is passionate about great customer service and work really hard to achieve this. I am thrilled to hear they delivered throughout your stay with us. I am sorry to hear that there were some elements of your stay that detracted from your overall enjoyment. Your concerns have been forwarded to the relevant heads of departments to investigate and action. Kind regards, Amber, F Reception team.

10/10 Fremragende

Heidi

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fantastic staff, couldn't do enough for you really made our stay pleasant and comfortable
Overnattede 2 nætter i oktober 2019
Svar fra Amber den 29. okt. 2019
Dear guest, Thank you for taking the time to leave a review. We are extremely pleased to read that you had a pleasant and comfortable stay. Our staff strive to give every guest the best customer service possible and I am thrilled to hear that they delivered on this during your stay. We appreciate your feedback, and we hope to see you again soon. Kind regards, Amber, F Reception team.

6/10 Okay

Munir

Overnattede 2 nætter i oktober 2019

10/10 Fremragende

Barbara

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
We went for a weekend to incorporate the King Richard museum and a football Match.Had a very enjoyable stay very clean and friendly, breakfast was excellent Value. The proximity to the centre was an easy walk away.
Overnattede 2 nætter i oktober 2019
Svar fra Amber den 28. okt. 2019
Dear Guest, Thank you for taking the time to leave your review. I am pleased to hear you enjoyed your stay with us, due to our clean rooms and friendly staff. We pride ourselves on our breakfast. I’m thrilled to hear you enjoyed it! Kind regards, Amber, F Reception team.

8/10 Udmærket

Dan

Rejste i en gruppe
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i oktober 2019
Svar fra Amber den 28. okt. 2019
Dear guest, Thank you for your 8 out of 10 rating. Kind regards, Amber, F Reception team.

10/10 Fremragende

Saboor

Overnattede 2 nætter i oktober 2019

10/10 Fremragende

Saboor

Overnattede 2 nætter i oktober 2019

10/10 Fremragende

Verificeret rejsende

Overnattede 3 nætter i september 2019
Svar fra Amber den 12. okt. 2019
Dear guest, Thank you for your 5 star rating. Kind regards, Amber, F Reception team.

6/10 Okay

Carol

Synes godt om: Rengøring
Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Very Meh
Meh room with no pictures on wall. Bed sagged in middle. Carpark tiny. Very basic.
Overnattede 2 nætter i oktober 2019
Svar fra Amber den 12. okt. 2019
Dear Guest, Thank you for choosing the Campanile Leicester Hotel and for taking the time to provide feedback about your experience. I’m sorry the room didn’t meet your expectations. I will pick up the issues mentioned with our House Keeping supervisor to conduct retraining where required. Kind regards, Amber, F Reception team.

6/10 Okay

Erin

Overnattede 1 nat i oktober 2019

8/10 Udmærket

Maria

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i september 2019
Svar fra Amber den 12. okt. 2019
Dear guest, Thank you for your excellent rating. Kind regards, Amber, F Reception team.