Indtjeknings-/udtjekningsautomat

Anmeldelser af Holiday Inn Express Hotel & Suites Inverness, an IHG Hotel

2.5 out of 5

Anmeldelser

9,0

Fantastisk

Bedømmelse på 10 − Fremragende. 651 af i alt 998 anmeldelser" "
Bedømmelse på 8 − Udmærket. 241 af i alt 998 anmeldelser" "
Bedømmelse på 6 − Okay. 50 af i alt 998 anmeldelser" "
Bedømmelse på 4 − Dårligt. 27 af i alt 998 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 29 af i alt 998 anmeldelser" "

9,4/10

Rengøring

9,2/10

Service og personale

8,8/10

Faciliteter

9,2/10

Overnatningsstedets tilstand og faciliteter

8,8/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Søren

Dejligt hotel med god morgenmad. Flinkt personale og fine værelser. Helt klart et sted jeg godt kan overnatte igen.
Overnattede 1 nat i november 2018
Svar fra Becca den 27. nov. 2018
Glad you enjoyed your stay! It was great accommodating you!

8/10 Udmærket

Anne

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice hotel, good value for money. Very nice breakfast. We stayed just for one night on our roadtrip.
Overnattede 1 nat i november 2018
Svar fra Megan den 20. nov. 2018
Thank you so much for staying with us, we are so glad you enjoyed your stay.

8/10 Udmærket

Kirsten b, Aalborg

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Som nyt
Virkede helt nyt. Meget rent og lækkert

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Vi boede 2 nætter på hotellet 2 voksne og 2 teenagere, i 1 værelse med 2 queenbeds. Det fungerede fint, der var pænt og rent overalt. Personalet er super. Morgenmaden fin. Lille men fint pool område.Men vi manglede et sted at sidde udenfor i skygge, når man ikke vil sidde ved poolen. Man får meget for pengene ved at bo her, men der er ikke så meget at lave, vi brugte hotellet til at køre ud fra, det er ikke et sted man bor i længere tid.
Svar fra Becky den 14. dec. 2013
Thank you for your review. We are pleased that our two queen bed guest room worked for your group. We also have connecting rooms, suites and other room types that can also be a great option for families or friends traveling together. Thank you again.

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

2/10 Forfærdeligt

William S

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Booked room thru Expedia for three nights for tradesman working on my nearby party. Hotel gouged me price wise to extend. Did not service the room and had to go downstairs for fresh towels. Trying to fix this over the phone, spoke to one gentleman Gary in the morning and by end of the day, the story changed and had to deal with Julie and the manager.
Overnattede 3 nætter i maj 2024

10/10 Fremragende

Patricia

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024

8/10 Udmærket

Darlene, Fort Myers

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Ken Philipsen den 24. maj 2024
Dear Darlene,Thank you for taking the time to tell us about your experience at Holiday Inn Express INVERNESS-LECANTO.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Fremragende

Ronald

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff at the desk was friendly and made it easy to check in and out with ease. Complimentary breakfast was very good.
Overnattede 2 nætter i maj 2024
Svar fra Ken Philipsen den 20. maj 2024
Dear Gonzalo Antonio Verduzco,Thank you for taking the time to tell us about your experience at Holiday Inn Express INVERNESS-LECANTO.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

6/10 Okay

April

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
The front desk was very helpful, but warning to all you baby bommers this is a high tech hotel. It takes 2 controls to operate the AC. "If the wall unit doesn't work then use the one on the unit" what? A remote for the window blinds. Very little lighting. Room smelled of Marijuana. Now this is where the front desk excelled and cleaning service bit the dust. Front desk had to call cleaning service as to which spray to use. Awesome, it worked. Left the next morning to come back and find our room was not cleaned. No new towels, toilet paper, nothing. No reason as to why either. Fire the cleaning staff or totally retrain. For the money i paid, fire the staff. Don't eat the food either. Ugh
Svar fra Ken Philipsen den 20. maj 2024
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express INVERNESS-LECANTO.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.

10/10 Fremragende

Eric

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The only downside was how loud the small refrigerator was inside the room. I had to unplug it at night so we could fall asleep, other than that, everything was perfect!
Overnattede 2 nætter i maj 2024
Svar fra Ken Philipsen den 10. maj 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express INVERNESS-LECANTO.Please know that your feedback is extremely valuable to us. We use feedback, encourage our team to continue to provide the service you experienced. However I do apologize the in room refrigerator disrupted your rest. We hope that you will give us the opportunity to serve you again in the future..

10/10 Fremragende

Roeut

Synes godt om: Rengøring, faciliteter
Excellent & very good service
Overnattede 2 nætter i maj 2024
Svar fra Ken Philipsen den 10. maj 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express INVERNESS-LECANTO.Please know that your feedback is extremely valuable to us. We use feedback, encourage our team to continue to provide the service you experienced. We hope that you will give us the opportunity to serve you again in the future..

10/10 Fremragende

Sara

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Comfortable beds and good breakfast
Overnattede 1 nat i maj 2024
Svar fra Ken Philipsen den 10. maj 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express INVERNESS-LECANTO.Please know that your feedback is extremely valuable to us. We use feedback, encourage our team to continue to provide the service you experienced. I am Happy to hear you enjoyed our beds as well as our breakfast in the morning. We hope that you will give us the opportunity to serve you again in the future..

10/10 Fremragende

Teresa, Palm Harbor

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location
Overnattede 2 nætter i maj 2024
Svar fra Ken Philipsen den 10. maj 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express INVERNESS-LECANTO.Please know that your feedback is extremely valuable to us. We use feedback, encourage our team to continue to provide the service you experienced. We hope that you will give us the opportunity to serve you again in the future..

10/10 Fremragende

Laura

Overnattede 1 nat i april 2024
Svar fra Ken Philipsen den 23. maj 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express INVERNESS-LECANTO.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.I would love to hear what you think would help improve our breakfast.

10/10 Fremragende

Donald

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very nice thank you
Overnattede 2 nætter i april 2024
Svar fra Ken Philipsen den 29. apr. 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express INVERNESS-LECANTO.Please know that your feedback is extremely valuable to us. We use feedback, encourage our team to continue to provide the service you experienced. We hope that you will give us the opportunity to serve you again in the future..

10/10 Fremragende

Matthew

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great hotel. The breakfast was on point. We stayed there for a tournament in Inverness.
Overnattede 1 nat i april 2024
Svar fra Ken Philipsen den 29. apr. 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express INVERNESS-LECANTO.Please know that your feedback is extremely valuable to us. We use feedback, encourage our team to continue to provide the service you experienced. We hope that you will give us the opportunity to serve you again in the future.

10/10 Fremragende

Michael

Overnattede 1 nat i april 2024
Svar fra Ken Philipsen den 20. maj 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express INVERNESS-LECANTO.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

2/10 Forfærdeligt

Rachel

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I would not recommended staying here the management was very difficult to deal with. Contacted them several times by phone and received conflicting information. Was very disappointing experience
Overnattede 1 nat i april 2024
Svar fra Ken Philipsen den 18. apr. 2024
Thank you for taking the time to tell us about your experience. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to improve the guest experience .

2/10 Forfærdeligt

Gisella

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Room was super humidity, bad smells.
Overnattede 2 nætter i april 2024
Svar fra Ken Philipsen den 10. apr. 2024
Thank you for taking the time to tell us about your experience. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to improve the guest experience .

10/10 Fremragende

Brenda

Rejste med familie
Synes godt om: Faciliteter, overnatningsstedets tilstand og faciliteter
Check in was easy and the staff was super
Overnattede 1 nat i marts 2024
Svar fra Ken philipsen den 4. apr. 2024
Thank you for the fantastic review , we are thrilled you had such a great stay. We hope to see you again on your next visit.

8/10 Udmærket

Jacques

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Hotel standard, globalement agréable. Bruit continu de moteur (clim?) gênant, wifi minimaliste
Overnattede 1 nat i marts 2024
Svar fra Ken Philipsen den 25. mar. 2024
hank you for taking the time to tell us about your experience.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to improve the guest experience . Great news do to comments like yours we will be doing an update in our rooms. So thank you for the feedback again. We hope that you will give us the opportunity to serve you again in the future.

6/10 Okay

Meg

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Rooms need an update and a deeper clean. Our carpet was gross and there were bits of food on the floor near the bed. Shower didn't get very hot. We were next to the elevator and it was noisy.
Overnattede 1 nat i marts 2024
Svar fra Ken Philipsen den 12. mar. 2024
Thank you for taking the time to tell us about your experience.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to improve the guest experience . Great news do to comments like yours we will be doing an update in our rooms. So thank you for the feedback again. We hope that you will give us the opportunity to serve you again in the future.

10/10 Fremragende

SANDRA

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i marts 2024
Svar fra Ken Philipsen den 15. mar. 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express INVERNESS-LECANTO.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Fremragende

Christine

Overnattede 1 nat i februar 2024
Svar fra Ken Philipsen den 25. mar. 2024
Thank you for the fantastic review , we are thrilled you had such a great stay. We hope to see you again on your next visit.

2/10 Forfærdeligt

Tim

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
No sleep and bugs
Roaches in room. Hard uncomfortable bed. Kids running above all night. No sleep
Overnattede 1 nat i februar 2024
Svar fra Ken Philipsen den 26. feb. 2024
Thank you for taking the time to share your experience with us. We apologize for your experience please know we use comments like yours to improve and provide the best experience for our guest

10/10 Fremragende

Gerald

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Perfect stay
Very nice room and great breakfast. But thats always what i get out of a Holiday Inn Express stay. Always my go to and never disappointed.
Overnattede 1 nat i februar 2024
Svar fra Ken Philipsen den 26. feb. 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express INVERNESS-LECANTO.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

8/10 Udmærket

David M.

Overnattede 2 nætter i februar 2024
Svar fra Ken Philipsen den 25. mar. 2024
Thank you for the fantastic review , we are thrilled you had such a great stay. We hope to see you again on your next visit.

10/10 Fremragende

Lee

Rejste i en gruppe
Great
Overnattede 2 nætter i februar 2024
Svar fra Ken Philipsen den 26. feb. 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express INVERNESS-LECANTO.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Fremragende

Wendy

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great
Nice place, quiet,clean!
Overnattede 2 nætter i februar 2024
Svar fra Ken Philipsen den 26. feb. 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express INVERNESS-LECANTO.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Fremragende

Ed

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024
Svar fra Ken Philipsen den 21. feb. 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express INVERNESS-LECANTO.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

8/10 Udmærket

Sidney

Overnattede 1 nat i februar 2024
Svar fra Ken Philipsen den 21. feb. 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express INVERNESS-LECANTO.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 7 nætter i januar 2024
Svar fra Ken Philipsen den 21. feb. 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express INVERNESS-LECANTO.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

6/10 Okay

hugh

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Not bad but seems like the place has a lot of things in need of repair or renovation
Overnattede 3 nætter i februar 2024
Svar fra Ken Philipsen den 7. feb. 2024
Thank you for taking the time to share your experience with us. We use comments like yours to improve and provide the best experience for our guest .

10/10 Fremragende

Luis

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything was very good.
Overnattede 2 nætter i februar 2024
Svar fra Ken Philipsen den 7. feb. 2024
Thank you for taking the time to share your experience with us. We are thrilled you loved your stay and hope to see you on your next visit to our area.

10/10 Fremragende

David

Forretningsrejsende
No thx
Overnattede 1 nat i februar 2024
Svar fra Ken Philipsen den 7. feb. 2024
Thank you for taking the time to share your experience with us. We are thrilled you loved your stay and hope to see you on your next visit to our area.

10/10 Fremragende

Vincent

Overnattede 1 nat i januar 2024
Svar fra Ken Philipsen den 25. mar. 2024
Thank you for the fantastic review , we are thrilled you had such a great stay. We hope to see you again on your next visit.

10/10 Fremragende

Nancy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra Ken Philipsen den 31. jan. 2024
Thank you for the review and sharing your experience with us.

8/10 Udmærket

Marcella

Rejste med familie
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Would Recommend a Stay in This Hotel.
Holiday Inn Express is one of our favorite hotels. We stay tin their hotels across the country. This hotel was excellent except for cleanliness. Most areas were clean, but the elevator was filthy. Our bath tub had a red stain that I could not clean.
Overnattede 2 nætter i januar 2024
Svar fra Ken philipsen den 27. jan. 2024
Thank you for the review and sharing your experience with us. We will be addressing your comments with our entire team.

10/10 Fremragende

Brian

Overnattede 1 nat i januar 2024
Svar fra Ken Philipsen den 21. feb. 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express INVERNESS-LECANTO.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Fremragende

Jennifer

Overnattede 1 nat i januar 2024
Svar fra Ken philipsen den 27. jan. 2024
Thank you for the review and sharing your experience with us.

8/10 Udmærket

Margot

Overnattede 3 nætter i januar 2024
Svar fra Ken Philipsen den 31. jan. 2024
Thank you for the review and sharing your experience with us.

6/10 Okay

Ricardo

Overnattede 2 nætter i januar 2024
Svar fra Ken Philipsen den 31. jan. 2024
Thank you for the review and sharing your experience with us.

10/10 Fremragende

Steve

Overnattede 1 nat i januar 2024
Svar fra Ken philipsen den 27. jan. 2024
Thank you for the review and sharing your experience with us.

10/10 Fremragende

Lee

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Wonderful place and great people!
Overnattede 1 nat i december 2023
Svar fra Ken Philipsen den 31. jan. 2024
Thank you for the review and sharing your experience with us.

10/10 Fremragende

Aimee

Overnattede 2 nætter i december 2023
Svar fra Ken philipsen den 27. jan. 2024
Thank you for the review and sharing your experience with us.

10/10 Fremragende

Billy

Overnattede 1 nat i december 2023
Svar fra Ken philipsen den 27. jan. 2024
Thank you for the review and sharing your experience with us.

4/10 Dårligt

Verificeret rejsende

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Strong Urine Smell and Roaches
We stayed one night to attend my father’s funeral in Homosassa. We arrived very late, around 1am. After going into the room, we were immediately met with a strong urine smell. There was also a roach crawling in the bathroom. I informed the front desk and asked for another room. The hotel was completely sold out so we had to stay in the room. The front desk staff was extremely apologetic and provided air freshener spray. I tried to find other accommodations in the area but decided to stay since it was so late and it wouldn’t have been worth moving my family. I wouldn’t stay here again. I would stay a little further away to have access to better hotel chains.
Overnattede 1 nat i december 2023
Svar fra Ken Philipsen den 11. dec. 2023
Thank you for taking the time to share your experience with us. We do apologize for your stay not being a good one as our goal is for every guest to have an amazing stay. I will be addressing this with the appropriate team leads so this does not happen in the future.

10/10 Fremragende

Jorge

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Svar fra Ken Philipsen den 7. feb. 2024
Thank you for taking the time to share your experience with us. We are thrilled you loved your stay and hope to see you on your next visit to our area.

10/10 Fremragende

Rich

Overnattede 3 nætter i december 2023
Svar fra Ken philipsen den 27. jan. 2024
Thank you for the review and sharing your experience with us.