Dear Ms. Gade, Thank you for choosing our hotel for your stay. We are sorry we did not live up to your expectations; please accept our apologies for the issues that impacted your rating. We hope you will give us an opportunity to restore your confidence in us on a future visit.Thank you,Holiday Inn Lancaster Team

Dear Todd, Thank you for writing a review of your recent visit to Holiday Inn Lancaster. We are thrilled you enjoyed your stay and loved not only our spotless accommodations but also our delicious breakfast and convenient parking. We look forward to welcoming you back soon.Thank you,Holiday Inn Lancaster Team

Dear Mr. Mario, Thank you for sharing all aspects of your stay with us. We appreciate knowing how much you enjoyed your stay with us, but we want to apologize for the issues you faced during your stay. This will be addressed, and we would love another opportunity to make sure your next stay is perfect. We look forward to seeing you again whenever you are in Lancaster.Thank you,Holiday Inn Lancaster Team

Dear Lisa, Thank you for taking the time to tell us about your visit. We always want to exceed our guests' expectations; therefore, we are disappointed this was not your experience and sorry for the issues you encountered during your stay. Our goal is always to provide a refreshing, relaxing experience; therefore, we hope you will accept our apologies for this frustrating inconvenience. We will address this appropriately, and we very much appreciate you bringing this to our attention. We are grateful for your patience and hope you will visit again so we can provide you with the flawless visit you deserve.Thank you,Holiday Inn Lancaster Team

Dear Tammy, Thank you for the fabulous review! We're delighted to hear you appreciated our spotless accommodations. Our housekeeping team works diligently to ensure everything is immaculate, and it means a lot to us that their hard work is recognized by our valued guests like you. We also appreciate you mentioning the fantastic service provided by our colleague. It was a pleasure hosting you at Holiday Inn Lancaster, and we look forward to seeing you again soon. Thank you,Holiday Inn Lancaster Team

Dear Victoria, Thank you for sharing your recent stay at our hotel and for providing valuable feedback on your experience. We are delighted to hear that you found one of our front desk associates to be courteous during your stay. Your satisfaction is our top priority, and we are pleased to know that you had a pleasant overall stay. However, we sincerely apologize for the inconvenience you encountered due to the extended wait time during check-in. Your feedback is duly noted, and we will address this appropriately to ensure a smoother experience for our guests in the future. We appreciate your business and look forward to the opportunity to welcome you back for an even more enjoyable stay.Thank you,Holiday Inn Lancaster Team

Dear Kelly, Thank you for taking the time to rate your visit. We hope your overall stay was pleasant, but we want it to be perfect. We always aspire to exceed our guests' expectations; therefore, we apologize if we did not do so during your time with us. Thank you for choosing our hotel, and we hope you will give us another opportunity to welcome you for the exceptional visit we enjoy providing.Thank you,Holiday Inn Lancaster Team

Dear Cresencio, Thank you for staying at Holiday Inn Lancaster and for your excellent review! We love receiving comments like yours, as our goal is to ensure a memorable experience for every guest. We appreciate you sharing your feedback and look forward to seeing you on your next visit.Thank you,Holiday Inn Lancaster Team

Dear Sharoon, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Holiday Inn Lancaster. We look forward to your return and wish you all the best with your future travels.Thank you,Holiday Inn Lancaster Team

Dear Brian, Thank you for letting us know your visit to Holiday Inn Lancaster was perfect in every way. We appreciate you being our guest, and we look forward to welcoming you again soon.Thank you,Holiday Inn Lancaster Team

Dear Kelly, Thank you for letting us know about your experience. We understand the frustration you encountered due to the billing-related issues and that you did not receive the print of a receipt. We will share your comments with the appropriate individuals as we always look for ways to improve. We are also sorry for the concerns you had at our parking area and regret if any part of your visit to our city made you feel uncomfortable. We value your feedback and will convey them to our team. We are grateful for your patience and hope to provide you with the outstanding hospitality you deserve.Thank you,Holiday Inn Lancaster Team

Dear Tiffany, We appreciate you leaving a nice rating on your recent visit to the Holiday Inn Lancaster. It is a pleasure to know you enjoyed all that we have to offer. We look forward to having a chance to host you again in the future. Thank you, Holiday Inn Lancaster Team

Dear Michelle, Thank you for reviewing your recent stay; we value your comments. We apologize that your stay was inconvenienced by noise from other guests. Your comments remind us there is always room for improvement, and we will review your feedback with the appropriate individuals. We hope you will come back and see us the next time you are in our area.Thank you,Holiday Inn Lancaster Team

Dear Todd, Thank you for rating your stay at Holiday Inn Lancaster. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon.Thank you,Holiday Inn Lancaster Team

Dear Leslie, Thank you for your kind review. We are pleased to know that you had a comfortable stay and that our well-kept accommodations and convenient location near Lancaster Convention Center met your expectations. We appreciate you choosing Holiday Inn Lancaster for your visit and look forward to seeing you again soon!Thank you,Holiday Inn Lancaster Team

Dear David, Thank you for your comments regarding your recent stay at the Holiday Inn Lancaster. Your review was a pleasure to read, and it is good to see that our convenient location near many dining options was perfect for your needs. We are also delighted to learn that the service provided by our associates and your seamless check-in process surpassed your expectations. We will enjoy sharing your compliments with our team to recognize them for a job well done. Thank you again; we look forward to welcoming you back soon. Thank you,Holiday Inn Lancaster Team

Dear Kimberly, Thank you for choosing Holiday Inn Lancaster. We are glad to know that you were pleased with our courteous associates and prime location near many shopping and dining options. However, we regret not meeting all of your expectations and any discomfort caused with certain individuals outside our hotel premises. We appreciate your feedback and want you to know that our front desk is always available to make your experience more comfortable. We look forward to welcoming you back in the future.Thank you,Holiday Inn Lancaster Team

Dear Kelly, Thanks for confirming how fantastic our location is! We couldn't agree more. With two quick steps out the door, we love that our guests are in the heart of a vibrant, bustling small city, and just minutes away from the unique sites and shopping that Lancaster, PA is known for, including Sight and Sound Theatre, Lancaster Convention Center and Spooky Nook Sports Center. We appreciate you choosing Holiday Inn Lancaster for your visit and hope to see you again soon!Thank you,Holiday Inn Lancaster Team

Dear Laura, Thank you for choosing to stay at Holiday Inn Lancaster and for taking the time to share your thoughts. We are delighted to see by your rating that you had an enjoyable overall experience during your visit. However, we regret not meeting all of your expectations and your dissatisfaction with our parking charges. Thank you again for the feedback, and we hope to welcome you back in the near future.Thank you,Holiday Inn Lancaster Team

Dear Doug, Thank you for staying with us and for sharing your feedback. Exceptional service for every guest is our highest priority; therefore, we apologize that you had an unsatisfactory experience and encountered issues regarding the cleanliness of our property and the shower of your bathroom. We will shared your feedback with our team and appreciate your patience. We value you as a guest and hope that we have the opportunity to welcome you again in the future.Thank you,Holiday Inn Lancaster Team

Dear Timothy, Thank you for choosing Holiday Inn Lancaster for your recent stay. We are pleased to know that your overall stay was pleasant. However, we are sorry for the cleanliness issues you had with your bathroom. We will share your concerns with our housekeeping team to ensure this is not repeated again. We appreciate your patience and hope you will give us another chance to provide you with the flawless hospitality we are known for.Thank you,Holiday Inn Lancaster Team

Dear Janell, Thank you for choosing Holiday Inn Lancaster! we are glad you had an overall pleasant experience and that our well-kept accommodations met your expectations. However, we are very sorry you were inconvenienced by noise due to external factors outside the hotel. We certainly understand the frustration you must have felt and appreciate your patience in this matter. Thank you again; we look forward to welcoming you back soon.Thank you,Holiday Inn Lancaster Team

Dear Karra, Thank you for leaving your rating. We never want to disappoint any of our guests, so we apologize for your concerns during your stay. Thank you for choosing us, and we hope you will visit again soon.Thank you,Holiday Inn Lancaster Team

Dear Lauren, Thank you for taking the time to evaluate your stay and sharing your experience. While we are glad you liked our location and friendly associates, we regret not meeting your expectations with our in-house restaurant. We appreciate your feedback as we strive to improve our services. We look forward to seeing you again whenever you are in Lancaster.Thank you,Holiday Inn Lancaster Team

Dear Gail, We are delighted you had a great stay at Holiday Inn Lancaster. Thank you for the kind rating, and we look forward to hosting you again soon.Thank you,Holiday Inn Lancaster Team

Dear Mr. Sung, Thank you for sharing your rating. We strive to offer quality service to our guests; therefore, we are disappointed if we did not meet your expectations. Please accept our apologies for any frustrations or inconveniences you may have had during your stay. We hope you will return and allow us to show you the hospitality we are known for providing.Thank you,Holiday Inn Lancaster Team

Dear Faith, Thank you for choosing Holiday Inn Lancaster and for the excellent rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Thank you,Holiday Inn Lancaster Team

Dear Jean, Thank you for choosing Holiday Inn Lancaster and sharing your feedback. We are delighted to hear that you enjoyed our convenient location and well-kept property. We look forward to welcoming you back for another wonderful visit.Thank you,Holiday Inn Lancaster Team

Dear Carol, Thank you for your comments regarding your recent stay at the Holiday Inn Lancaster. Your review was a pleasure to read, and we were delighted to learn that the service provided by our associates surpassed your expectations. We will enjoy sharing your compliments with our team to recognize them for a job well done. Thank you again; we look forward to welcoming you back soon. Thank you,Holiday Inn Lancaster Team

Dear Megan, Thank you for staying at Holiday Inn Lancaster and for your excellent rating! We love receiving comments like yours, as our goal is to ensure a memorable experience for every guest. We appreciate you sharing your feedback and look forward to seeing you on your next visit.Thank you,Holiday Inn Lancaster Team

Good Morning, I apologize for the misinformation you received, but the parking fee is 15 per night in the detached garage next to our hotel. Thank you for providing feedback, and we hope to have you as a guest again in the future!

Dear Aimee, Thank you for being our guest and for your valuable feedback. Please accept our sincere apologies for your experience at our hotel. Our goal is to provide every guest with an exceptional and memorable stay; therefore, we truly regret this was not your experience. We hope you will give us another chance to provide you with the hospitality you deserve. Thank you again for your feedback. Thank you,Holiday Inn Lancaster Team

Dear Robert,Thank you for sharing your feedback with us. We are sorry to hear that you found our property to be somewhat sterile. We appreciate your honesty, as guest feedback is crucial for our continuous improvement. Your insights help us make adjustments and improvements to better meet the expectations of our guests. We value your input and hope to have the opportunity to welcome you back in the future, ensuring a more positive and enjoyable experience.Thank you,Holiday Inn Lancaster Team

Dear Brai, Thank you for sharing your feedback regarding your recent stay at Holiday Inn Lancaster. We are delighted to hear that you enjoyed our convenient location and your overall experience. We look forward to welcoming you back the next time you are in the area.Thank you,Holiday Inn Lancaster Team

Dear Angela, Thank you for choosing Holiday Inn Lancaster and for your kind rating. We are delighted to know that you enjoyed your overall experience with us. We look forward to the pleasure of welcoming you back soon again.Thank you,Holiday Inn Lancaster Team

Dear Jason, Thank you for choosing to stay with us and for leaving a positive rating. We're delighted to know that you had a great experience here at Holiday Inn Lancaster. We look forward to welcoming you back on your next visit!Thank you,Holiday Inn Lancaster Team

Dear Jessica, Thank you for your nice rating! We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon to Holiday Inn Lancaster.Thank you,Holiday Inn Lancaster Team

Dear Kenneth,We appreciate you taking the time to leave your kind rating for Holiday Inn Lancaster, an IHG Hotel. Your satisfaction is important to us; therefore, we are thrilled to have met your expectations. We hope to see you again soon!Thank you,Holiday Inn Lancaster Team

Dear Jane, Thank you for sharing your feedback regarding your recent stay at Holiday Inn Lancaster. We are delighted to hear that your experience was exceptional. We look forward to welcoming you back in the future. Wishing you a Happy Holidays and a Happy New Year!Thank you,Holiday Inn Lancaster Team

Dear Mary, Thank you for your comments regarding your recent stay at the Holiday Inn Lancaster. We are glad that you loved our location, spotless accommodations, and our associates. We have also taken note of your additional feedback and will share it appropriately. Thank you again; we look forward to welcoming you back soon. Happy Holidays and Happy New Year.Thank you,Holiday Inn Lancaster Team

Dear Edwin, Thank you for being our guest and for your valuable feedback. Please accept our sincere apologies for your experience at our hotel. Our goal is to provide every guest with an exceptional and memorable stay; therefore, we truly regret this was not your experience. We hope you will give us another chance to provide you with the hospitality you deserve. Thank you,Holiday Inn Lancaster Team

Dear Kathy, Thank you for choosing Holiday Inn Lancaster. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Thank you,Holiday Inn Lancaster Team

Dear Melissa, Thank you for choosing Holiday Inn Lancaster. We were pleased that we exceeded your expectations during your visit to the city. Thank you for being our guest. If you find yourself in our area again, we hope to have another opportunity to provide you with an exceptional stay.Thank you,Holiday Inn Lancaster Team

Dear Melissa, Thank you for the wonderful rating for Holiday Inn Lancaster. We're delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we look forward to hosting you again soon.Thank you,Holiday Inn Lancaster Team

Dear Valued Guest, Thank you for choosing Holiday Inn Lancaster and for your feedback. We are pleased your overall stay was enjoyable and that you especially loved the bedding. However, we apologize for the issues you faced with the bathroom and appreciate you for bringing this to our attention. We will address this with our maintenance team to ensure corrective measures are taken. Thank you again; we look forward to seeing you again soon. Thank you,Holiday Inn Lancaster Team

Dear Woody, Thank you for the wonderful review. We are thrilled we met your expectations for a fantastic stay at Holiday Inn Lancaster. We hope to have the pleasure of doing so again on your next visit to the area.Thank you,Holiday Inn Lancaster Team