Udendørsområde

Anmeldelser af Holiday Inn & Suites Lake City, an IHG Hotel

3 out of 5
Holiday Inn & Suites Lake City, an IHG Hotel
213 Sw Commerce Dr, Lake City, FL

Anmeldelser

8,4

Alletiders

Bedømmelse på 10 − Fremragende. 498 af i alt 1001 anmeldelser" "
Bedømmelse på 8 − Udmærket. 298 af i alt 1001 anmeldelser" "
Bedømmelse på 6 − Okay. 103 af i alt 1001 anmeldelser" "
Bedømmelse på 4 − Dårligt. 63 af i alt 1001 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 39 af i alt 1001 anmeldelser" "

8,6/10

Rengøring

8,6/10

Service og personale

8,6/10

Faciliteter

8,4/10

Overnatningsstedets tilstand og faciliteter

8,6/10

Miljøvenligt

Anmeldelser

6/10 Okay

Gary

Rejste med partner
Comfortable hotel but the warning signs on the inside of the door to the room advising to be extra careful with private possessions and to be wary of hotel staff knocking on the door and to confirm their identity with the front desk suggest a lot of crime in the area. There is a very seedy looking motel directly across the street.
Overnattede 2 nætter i april 2024
Svar fra Victoria Wharton, Management Team den 30. apr. 2024
Dear Gary,We appreciate your feedback and are glad to hear that you found our hotel comfortable. We understand your concerns regarding the warning signs, and we want to assure you that they are simply precautionary measures to ensure our guests' safety.While we are located in a bustling area, our hotel takes security very seriously. In addition to the precautions mentioned, we also have night security personnel who patrol the premises to maintain a safe environment for all our guests.We hope this clarifies any worries you may have had, and we look forward to welcoming you back for another comfortable stay in the future.

10/10 Fremragende

Susan

Rejste med familie, Rejste med kæledyr
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Would stay here again.
Overnattede 1 nat i april 2024
Svar fra Victoria Wharton, Management Team den 29. apr. 2024
Dear Susan,Thank you for sharing your feedback with us. Your input is highly valued and helps us strive for excellence in serving our guests. We appreciate your support and hope to welcome you back soon for an even better experience.

10/10 Fremragende

Shelby

Synes godt om: Rengøring, faciliteter
The bed
Overnattede 2 nætter i april 2024
Svar fra Victoria Wharton, Management Team den 25. apr. 2024
Dear Shelby,Thank you for sharing your feedback with us. Your input is highly valued and helps us strive for excellence in serving our guests. We appreciate your support and hope to welcome you back soon for an even better experience.

10/10 Fremragende

Donna

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Gentleman at front desk was very pleasant and efficient. He had key card ready for us. Very professional
Overnattede 1 nat i april 2024
Svar fra Victoria Wharton, Management Team den 18. apr. 2024
Dear Donna, Thank you for sharing your feedback with us. Your input is highly valued and helps us strive for excellence in serving our guests. We appreciate your support and hope to welcome you back soon for an even better experience. I will let our Front Office Manager know that you had a great check-in service upon your arrival.

10/10 Fremragende

Amaury

Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Ruby Tuesday right next door
Overnattede 1 nat i april 2024
Svar fra Victoria Wharton, Management Team den 18. apr. 2024
Dear Amaury,Thank you for sharing your feedback with us. Your input is highly valued and helps us strive for excellence in serving our guests. We appreciate your support and hope to welcome you back soon for an even better experience.

8/10 Udmærket

Tiffany

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Convenient and reasonably priced.
Overnattede 1 nat i marts 2024
Svar fra Victoria Wharton, Management Team den 8. apr. 2024
Dear Tiffany,Thank you for sharing your feedback with us. Your input is highly valued and helps us strive for excellence in serving our guests. We appreciate your support and hope to welcome you back soon for an even better experience.

8/10 Udmærket

Jeremy

Overnattede 1 nat i marts 2024
Svar fra Victoria Wharton, Management Team den 23. apr. 2024
Dear Jeremy,Thank you for taking the time to share your experience with us. We sincerely apologize that your stay did not meet your expectations. Your feedback is crucial in helping us address areas that need improvement.

10/10 Fremragende

Donna

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We enjoyed our stay mainly because the bed was very comfortable. Slept like a Queen after a day of driving north on I-75. The bathroom needs an update!
Overnattede 1 nat i marts 2024
Svar fra Victoria Wharton, Management Team den 29. mar. 2024
Dear Donna,Thank you for sharing your feedback with us. Your input is highly valued and helps us strive for excellence in serving our guests. We appreciate your support and hope to welcome you back soon for an even better experience.

10/10 Fremragende

Kimberly

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra Victoria Wharton, Management Team den 18. mar. 2024
Dear Kimberly,Thank you for sharing your feedback with us. Your input is highly valued and helps us strive for excellence in serving our guests. We appreciate your support and hope to welcome you back soon for an even better experience.

10/10 Fremragende

Jonathan

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Proximity to restaurants is the best thing about this hotel. You can walk to a variety of restaurants.
Overnattede 1 nat i marts 2024
Svar fra Victoria Wharton, Management Team den 9. mar. 2024
Dear Jonathan,It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! We strive daily to execute the mission of IHG by exceeding the expectations of our valued guests. Please note your feedback has been shared with our team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at Holiday Inn & Suites Lake City, and we hope you choose to create more memories with us whenever your travels bring you back to the gateway of Florida!

2/10 Forfærdeligt

Brady

Rejste med familie, Forretningsrejsende, Rejste med familie og småbørn, Rejste med kæledyr
Synes godt om: Service og personale, faciliteter
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Power issues.
Overnattede 1 nat i februar 2024
Svar fra Victoria Wharton, Management Team den 27. feb. 2024
Dear Brady,I hope this note finds you well. I am writing to extend my sincerest apologies for the inconvenience you experienced during your recent stay with us due to the power outage caused by a blown transformer. Your comfort and satisfaction are our utmost priorities, and it deeply troubles us to learn that we fell short of meeting your expectations during this time.We understand the frustration and inconvenience that come with unexpected power disruptions, especially when they occur during your stay. While circumstances beyond our control led to this unfortunate event, it is our responsibility to ensure that you receive the level of service you deserve. Once again, please accept our sincerest apologies for any inconvenience caused. We hope to have the opportunity to welcome you back in the future and provide you with the exceptional experience you deserve.

10/10 Fremragende

Pedro

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024
Svar fra Victoria Wharton, Management Team den 23. feb. 2024
Dear Pedro,Thank you for sharing your feedback with us. Your input is highly valued and helps us strive for excellence in serving our guests. We appreciate your support and hope to welcome you back soon for an even better experience.

8/10 Udmærket

Leonard

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Everything Went Well…
Overnattede 1 nat i februar 2024
Svar fra Victoria Wharton, Management Team den 22. feb. 2024
Dear Leonard,Thank you for sharing your feedback with us. Your input is highly valued and helps us strive for excellence in serving our guests. We appreciate your support and hope to welcome you back soon for an even better experience.

10/10 Fremragende

Jana

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Faciliteter
The front desk guys was super nice! Howvever there wasnt enough parking. We had to park at Chic-fil-a.
Overnattede 1 nat i februar 2024
Svar fra Victoria Wharton, Management Team den 21. feb. 2024
Dear Jana,Thank you for sharing your feedback with us. Your input is highly valued and helps us strive for excellence in serving our guests. We appreciate your support and hope to welcome you back soon for an even better experience. In the matter regarding that there wasn't enough parking in our parking lot. We have additional parking, however it was closed off last night due to us repaving our parking lot.

10/10 Fremragende

Lowell, Indianapolis

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
Property is somewhat dated - carpet has stains.
Overnattede 1 nat i februar 2024
Svar fra Victoria Wharton, Management Team den 17. feb. 2024
Dear Lowell,Thank you for sharing your feedback with us. Your input is highly valued and helps us strive for excellence in serving our guests. We appreciate your support and hope to welcome you back soon for an even better experience.

10/10 Fremragende

Georgia

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
it was a pleasant stay
Overnattede 1 nat i februar 2024
Svar fra Victoria Wharton, Management Team den 17. feb. 2024
Dear Georgia,Thank you for sharing your feedback with us. Your input is highly valued and helps us strive for excellence in serving our guests. We appreciate your support and hope to welcome you back soon for an even better experience.

4/10 Dårligt

Edward

Overnattede 1 nat i februar 2024
Svar fra Victoria Wharton, Management Team den 28. mar. 2024
Dear Edward,Thank you for taking the time to share your experience with us. We sincerely apologize that your stay did not meet your expectations. Your feedback is crucial in helping us address areas that need improvement. Our aim is always to ensure every guest has a pleasant stay, and we regret that we fell short during your visit. We genuinely value your feedback and hope to have the chance to make it right.

8/10 Udmærket

Scott

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i januar 2024

10/10 Fremragende

Morris

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024
Svar fra Victoria Wharton, Management Team den 4. feb. 2024
Dear Morris,Thank you for sharing your feedback with us. Your input is highly valued and helps us strive for excellence in serving our guests. We appreciate your support and hope to welcome you back soon for an even better experience.

10/10 Fremragende

Donald

Synes godt om: Rengøring, faciliteter
Easy access
Overnattede 1 nat i februar 2024
Svar fra Victoria Wharton, Management Team den 4. feb. 2024
Dear Donald,Thank you for sharing your feedback with us. Your input is highly valued and helps us strive for excellence in serving our guests. We appreciate your support and hope to welcome you back soon for an even better experience.

4/10 Dårligt

Sean

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Værelsets komfort
Overnattede 1 nat i februar 2024
Svar fra Victoria Wharton, Management Team den 4. feb. 2024
Dear Sean,Thank you for sharing your feedback with us. Your input is highly valued and helps us strive for excellence in serving our guests. We appreciate your support and hope to welcome you back soon for an even better experience.

6/10 Okay

Donald, Oak Ridge

Overnattede 1 nat i januar 2024
Svar fra Victoria Wharton, Management Team den 4. feb. 2024
Dear Donald,Thank you for sharing your feedback with us. Your input is highly valued and helps us strive for excellence in serving our guests. We appreciate your support and hope to welcome you back soon for an even better experience.

10/10 Fremragende

Mary

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice hotel. Room is spacious. Staff was great. Breakfast is to order and good but at separate cost.
Overnattede 1 nat i januar 2024
Svar fra Victoria Wharton, Management Team den 4. feb. 2024
Dear Mary,Thank you for sharing your feedback with us. Your input is highly valued and helps us strive for excellence in serving our guests. We appreciate your support and hope to welcome you back soon for an even better experience.

8/10 Udmærket

Charles T

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Close to freeway and restaurant.
Overnattede 1 nat i januar 2024
Svar fra Victoria Wharton, Management Team den 4. feb. 2024
Dear Charles T,Thank you for sharing your feedback with us. Your input is highly valued and helps us strive for excellence in serving our guests. We appreciate your support and hope to welcome you back soon for an even better experience.

10/10 Fremragende

Melissa

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
It was clean and close to the interstate and we were exhausted. Nice to have a soft bed.
Overnattede 1 nat i januar 2024
Svar fra Victoria Wharton, Management Team den 29. jan. 2024
Dear Melissa,Thank you for sharing your feedback with us. Your input is highly valued and helps us strive for excellence in serving our guests. We appreciate your support and hope to welcome you back soon for an even better experience.

10/10 Fremragende

Dale

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra Victoria Wharton, Management Team den 29. jan. 2024
Dear Dale,Thank you for sharing your feedback with us. Your input is highly valued and helps us strive for excellence in serving our guests. We appreciate your support and hope to welcome you back soon for an even better experience.

2/10 Forfærdeligt

Jamie

Rejste med familie
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Mildew, mildew, mildew. We cut our trip short because 1) no housekeeping / room refresh in 2 days. Even though it was requested. Had to pick up towels from the front desk and leave used towels in the hall because the bathroom mildew smell kept getting worse. 2) Dirty counter tops in bathroom.
Overnattede 3 nætter i januar 2024
Svar fra Victoria Wharton, Management Team den 26. jan. 2024
Dear Jamie,We're genuinely sorry to hear about your disappointing experience. Your feedback is crucial, and we take it seriously. We're investigating the concerns you've raised regarding cleanliness and room condition, as this is not reflective of our standards. Please accept our apologies for any inconvenience caused.

2/10 Forfærdeligt

Joseph

Rejste med familie og småbørn
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Smokers beware!!!! If you throw away an empty cigarette pack in your room, they assume that you smoked in the room and charge you $250 on your credit card. I'm still trying to get my money back from this scam.
Overnattede 1 nat i januar 2024
Svar fra Victoria Wharton, Management Team den 24. jan. 2024
Dear Joseph,Thank you for taking the time to share your experience with us. We sincerely apologize that your stay did not meet your expectations. Your feedback is crucial in helping us address areas that need improvement.We'd greatly appreciate the opportunity to learn more about your specific concerns to better understand and rectify the situation.Our aim is always to ensure every guest has a pleasant stay, and we regret that we fell short during your visit. We genuinely value your feedback and hope to have the chance to make it right.

10/10 Fremragende

Isaiah

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Everything about this hotel was great. Even the staff was corteous, professional, and helpful. Checked on me regularly.
Overnattede 4 nætter i januar 2024
Svar fra Victoria Wharton, Management Team den 18. jan. 2024
Dear Isaiah,On behalf of the entire team at Holiday Inn & Suites, I wanted to extend our heartfelt gratitude for choosing to stay with us. It was our pleasure to have you as our guest, and we hope your experience exceeded your expectations.We strive to create a comfortable and memorable environment for all our guests, and your patronage means a lot to us. If there's anything we could have done better or any feedback you'd like to share, we'd greatly appreciate it.Thank you once again for staying at Holiday Inn & Suites in Lake City. We look forward to welcoming you back for another exceptional stay in the future.Holiday Inn & SuitesLake City FL

8/10 Udmærket

CYNTHIA S

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024
Svar fra Victoria Wharton, Management Team den 13. jan. 2024
Dear CYNTHIA S,Thank you for taking the time to share your experience with us. We sincerely apologize that your stay did not meet your expectations. Your feedback is crucial in helping us address areas that need improvement.Our aim is always to ensure every guest has a pleasant stay, and we regret that we fell short during your visit. We genuinely value your feedback and hope to have the chance to make it right.

4/10 Dårligt

Ray

Rejste med familie
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra Victoria Wharton, Management Team den 9. jan. 2024
Dear Ray,Thank you for taking the time to share your experience with us. We sincerely apologize that your stay did not meet your expectations. Your feedback is crucial in helping us address areas that need improvement.Our aim is always to ensure every guest has a pleasant stay, and we regret that we fell short during your visit. We genuinely value your feedback and hope to have the chance to make it right.

8/10 Udmærket

George

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
LiKed the location.
Overnattede 1 nat i januar 2024
Svar fra Victoria Wharton, Management Team den 8. jan. 2024
Dear George,Thank you for sharing your feedback with us. Your input is highly valued and helps us strive for excellence in serving our guests. We appreciate your support and hope to welcome you back soon for an even better experience.

6/10 Okay

Janet

Overnattede 1 nat i december 2023
Svar fra Victoria Wharton, Management Team den 3. jan. 2024
Dear Janet,Thank you so much for choosing to stay with us at Holiday Inn & Suites, Lake City! We truly appreciate your recent visit and the time you took to share your valuable feedback.Your comments are incredibly important to us as they help us enhance our services and ensure that every guest has an exceptional experience. We're thrilled to hear that you enjoyed your stay, and your suggestions are invaluable in our continuous efforts to improve.We hope to have the pleasure of welcoming you back soon for another delightful stay. If there's anything else we can do to make your next visit even more memorable, please don't hesitate to let us know.

10/10 Fremragende

Norm

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Was able to get a nice quiet nights rest after driving all day
Overnattede 1 nat i december 2023
Svar fra Victoria Wharton, Management Team den 28. dec. 2023
Dear Norm,Thank you for taking the time to share your feedback! We're thrilled to hear about your positive experience with our service/product. Your kind words inspire us to continue delivering top-notch experiences to all our customers. If you ever have further suggestions or need assistance, please feel free to reach out. We greatly appreciate your support!

10/10 Fremragende

Annette

Overnattede 1 nat i december 2023
Svar fra Victoria Wharton, Management Team den 18. jan. 2024
Dear Annette,On behalf of the entire team at Holiday Inn & Suites, I wanted to extend our heartfelt gratitude for choosing to stay with us. It was our pleasure to have you as our guest, and we hope your experience exceeded your expectations.We strive to create a comfortable and memorable environment for all our guests, and your patronage means a lot to us. If there's anything we could have done better or any feedback you'd like to share, we'd greatly appreciate it.Thank you once again for staying at Holiday Inn & Suites in Lake City. We look forward to welcoming you back for another exceptional stay in the future.Holiday Inn & SuitesLake City FL

10/10 Fremragende

Pam

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great Overnight Option
Very clean, bed was comfortable. Beautiful facility. Very convenient right off interstate.
Overnattede 1 nat i december 2023
Svar fra Victoria Wharton, Management Team den 22. dec. 2023
Dear Pam,Thank you for your feedback we greatly appreciate the time you took to leave us a review.It's feedback like yours that motivates us to continue delivering exceptional experiences.

6/10 Okay

Marie

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Rengøring
Overnattede 1 nat i december 2023
Svar fra Victoria Wharton, Management Team den 19. dec. 2023
Dear Marie,Thank you so much for choosing to stay with us at Holiday Inn & Suites in Lake City FL! We truly appreciate your recent visit and the time you took to share your valuable feedback.Your comments are incredibly important to us as they help us enhance our services and ensure that every guest has an exceptional experience. Your feedback is invaluable in our continuous efforts to improve.We hope to have the pleasure of welcoming you back soon for another delightful stay. If there's anything else we can do to make your next visit even more memorable, please don't hesitate to let us know.Warm regards,

10/10 Fremragende

Laurie

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2023
Svar fra Victoria Wharton, Management Team den 19. dec. 2023
Dear Laurie,Thank you so much for choosing to stay with us at Holiday Inn & Suites Lake City, FL! We truly appreciate your recent visit and the time you took to share your valuable feedback.Your comments are incredibly important to us as they help us enhance our services and ensure that every guest has an exceptional experience. We're thrilled to hear that you enjoyed your stay, and your suggestions are invaluable in our continuous efforts to improve.We hope to have the pleasure of welcoming you back soon for another delightful stay. If there's anything else we can do to make your next visit even more memorable, please don't hesitate to let us know.Warm regards,

10/10 Fremragende

Walter

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Comfortable bedding, comforter, and pillows!
Overnattede 1 nat i december 2023
Svar fra Victoria Wharton, Manager den 11. dec. 2023
Dear Walter, Thank you for your positive feedback! We're thrilled to hear that you found our bedding, comforter, and pillows comfortable during your stay. We strive to provide our guests with a relaxing and enjoyable experience, and it's great to know that we've met your expectations. Your satisfaction means a lot to us, and we look forward to welcoming you back for another comfortable stay in the future!

10/10 Fremragende

Julia

Overnattede 1 nat i december 2023
Svar fra Victoria Wharton, Management Team den 3. jan. 2024
Certainly! Here's a template you can use to thank a guest for staying at your hotel and providing feedback:Dear Julia,Thank you so much for choosing to stay with us at Holiday inn & Suites, in Lake City FL! We truly appreciate your recent visit and the time you took to share your valuable feedback.Your comments are incredibly important to us as they help us enhance our services and ensure that every guest has an exceptional experience. We're thrilled to hear that you enjoyed your stay, and your suggestions are invaluable in our continuous efforts to improve.We hope to have the pleasure of welcoming you back soon for another delightful stay. If there's anything else we can do to make your next visit even more memorable, please don't hesitate to let us know.

10/10 Fremragende

Gregory

Overnattede 1 nat i november 2023
Svar fra Victoria Wharton, Management Team den 19. dec. 2023
Dear Gregory,Thank you so much for choosing to stay with us at Holiday Inn & Suites in Lake City FL! We truly appreciate your recent visit and the time you took to share your valuable feedback.Your comments are incredibly important to us as they help us enhance our services and ensure that every guest has an exceptional experience. We're thrilled to hear that you enjoyed your stay, and your suggestions are invaluable in our continuous efforts to improve.We hope to have the pleasure of welcoming you back soon for another delightful stay. If there's anything else we can do to make your next visit even more memorable, please don't hesitate to let us know.Warm regards,

10/10 Fremragende

MARIA

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
1 night stay
Coming back from out of state trip we decided to stop for the night. We did a late check in. The front was very nice and friendly. She made. The check in process easy. We were of the top floor. Elevators were working (maybe a little slow). We were very happy with the room. We got a king size bed and and trust me very welcomed. The room was oversized which was a plus. Really the only down side ( no fault of hotel) We were woken up at 7:44am with screaming kid. The sound really carried. Must of been at the free breakfast served. We would of liked to sleep in a little longer.
Overnattede 1 nat i november 2023
Svar fra Victoria Wharton, Manager den 28. nov. 2023
Maria, thank you for sharing your feedback about your recent stay with us. We're glad to hear that your late check-in was smooth and that our front desk team made you feel welcome. It's wonderful that you found the room spacious and comfortable. I'm sorry to hear about the disturbance caused by the noise in the morning; we understand the importance of a restful stay and apologize for the inconvenience. Your comments help us improve. We appreciate your understanding and hope to have the opportunity to host you again for a more peaceful stay.

10/10 Fremragende

Patrick

Overnattede 1 nat i november 2023
Svar fra Victoria Wharton, Management Team den 19. dec. 2023
Dear Patrick,Thank you so much for choosing to stay with us at Holiday Inn & Suites in Lake City FL! We truly appreciate your recent visit and the time you took to share your valuable feedback.Your comments are incredibly important to us as they help us enhance our services and ensure that every guest has an exceptional experience. We're thrilled to hear that you enjoyed your stay, and your suggestions are invaluable in our continuous efforts to improve.We hope to have the pleasure of welcoming you back soon for another delightful stay. If there's anything else we can do to make your next visit even more memorable, please don't hesitate to let us know.Warm regards,

8/10 Udmærket

Karen

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i november 2023
Svar fra Victoria Wharton, Manager den 14. nov. 2023
Thank you Karen, we appreciate your feedback and are delighted to know you enjoyed your stay. Your satisfaction is our top priority, and we look forward to serving you again soon. Thank you for taking the time to leave us a review. We are thrilled to hear that you loved your experience with us.

6/10 Okay

Payton

Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i november 2023
Svar fra Victoria, Manager den 10. nov. 2023
Thank you for your feedback Payton, we hope you can give us a second chance in the future. So we can attempt to exceed your expectations.

10/10 Fremragende

mark

Overnattede 1 nat i november 2023
Svar fra Victoria Wharton, Manager den 27. nov. 2023
Thank you for your feedback Mark, we make it a priority to make every customers stay overall satisfactory. It is great to know you had an excellent stay with us.

8/10 Udmærket

LUIS

Overnattede 2 nætter i oktober 2023
Svar fra Jailyn - Manager On Duty den 1. nov. 2023
Thank you for your feedback Luis. We hope to see you again.

10/10 Fremragende

William

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i oktober 2023
Svar fra Jailyn - Manager On Duty den 1. nov. 2023
Thank you for your feedback William! We hope to see you again.

8/10 Udmærket

Brian

Rejste med familie
Synes godt om: Rengøring, service og personale, værelsets komfort
Overnattede 2 nætter i oktober 2023
Svar fra Jailyn - Manager On Duty den 1. nov. 2023
Thank you for your feedback Brian! We hope to see you again.

10/10 Fremragende

Lynne

Overnattede 1 nat i oktober 2023
Svar fra Jailyn - Manager On Duty den 1. nov. 2023
Thank you for your feedback Lynne. We hope to see you again.