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Anmeldelser af The Hills Hotel

3 out of 5
The Hills Hotel
25205 La Paz Rd, Laguna Hills, CA

Anmeldelser

8,0

Alletiders

Bedømmelse på 10 − Fremragende. 422 af i alt 1005 anmeldelser" "
Bedømmelse på 8 − Udmærket. 290 af i alt 1005 anmeldelser" "
Bedømmelse på 6 − Okay. 145 af i alt 1005 anmeldelser" "
Bedømmelse på 4 − Dårligt. 71 af i alt 1005 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 77 af i alt 1005 anmeldelser" "

8,2/10

Rengøring

8,4/10

Service og personale

7,4/10

Faciliteter

7,8/10

Overnatningsstedets tilstand og faciliteter

7,6/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Diana

Overall, we were satisfied with our stay. The remodeling is much needed, be glad to see the finished results.
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Riley

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great stay.
Overnattede 2 nætter i maj 2024

4/10 Dårligt

Anastasia

Rejste med partner
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We did not get the room that we booked and they did nothing to make it right. Additionally, this hotel seems to be falling apart. There was also two giant noisy parties going on in the hotel which made it inconvenient. Lastly, there is only one ice machine available to guest on the entire property and it completely ran out of ice.
Overnattede 1 nat i maj 2024

8/10 Udmærket

Steven

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Marta

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel is beautiful. The bar, restaurant, room were clean. The staff was professional, friendly and helpful. The carpet in the halls was gathered along the center. I’m not sure if they are planning on replacing it but it could be a tripping hazard.
Overnattede 2 nætter i marts 2024

8/10 Udmærket

Yi

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The property’s location is great and close to many restaurants and the freeway. I thought its interior needed some upgrades that’s all. The staff is all helpful and friendly. It’s good value and a 5 minutes drive to the place we needed to be this weekend so that’s a huge plus!
Overnattede 2 nætter i marts 2024

4/10 Dårligt

Pablo

Synes godt om: Rengøring
Synes ikke om: Overnatningsstedets tilstand og faciliteter
TERRIBLE Air Conditioning, super old heating didnt work
Overnattede 2 nætter i marts 2024

8/10 Udmærket

Mitchell

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Carpet was in disrepair, rooms need to be updated
Overnattede 4 nætter i februar 2024

8/10 Udmærket

Ashoo

Overnattede 2 nætter i februar 2024

4/10 Dårligt

Joelle, bronx

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i februar 2024

6/10 Okay

Travis

Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i februar 2024

4/10 Dårligt

Nicole

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
My room was next to someone that snorred so loud I couldn’t go to bed and I heard it all night
Overnattede 1 nat i februar 2024

4/10 Dårligt

Amanda

Rejste med familie, Forretningsrejsende
Synes godt om: Rengøring, service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
In much need of maintenance 😫 not what we were expecting.
Overnattede 2 nætter i februar 2024

8/10 Udmærket

Theresa, Kaneohe

Rejste med partner
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Would have given it 5 stars 🌟 , but our room always smelled like pot. Ugh
Overnattede 3 nætter i februar 2024

10/10 Fremragende

Garilynn Alpern, Santa Barbara

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel is attractive, clean, nice pool but too cold this time of year to try it out. The bar was pleasant. We chose the hotel because it was convenient to a family gathering. It’s not a destination. Good for business in the area.
Overnattede 1 nat i februar 2024

10/10 Fremragende

Kathy, Corneilious

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Freeway closr
Overnattede 1 nat i januar 2024

8/10 Udmærket

Danny

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
this property was very affordable. It has a very nice glamorous entrance and a very large parking lot. The common areas are very nice. It has a little café, which has very moderate food. Nothing to write home about and a little bar area which is cool not much in the vending since they don’t have a shot to buy any food but they have a little area that may have a few things like a sandwich or two and some drinks and some chips. Reception was really nice very friendly Staff, we got a couple of coupons to get some very discounted drinks. Elevator access to the rooms were easy. Apparently there’s about 140 rooms. Once you get out the elevator to your rooms, the corridor leading to the rooms are a little rundown the flooring carpet is rippled an old it looks like they are doing a slow partial renovation. The rooms are very very spacious with fridge and coffee nice shower, etc. The sheets look a little old little but felt clean . overall no complaints it’s not a five star and it’s barely a four star but we will definitely come again when we come to the gymnastics competition again next year. Very good value.
Overnattede 1 nat i januar 2024

10/10 Fremragende

Jorge

Overnattede 1 nat i januar 2024

8/10 Udmærket

mojgan, Laguna Hills

Rejste med familie
Synes godt om: Service og personale
The hallways to get to the rooms are long, which is not a problem, but all the carpets are so old and wrinkled, and our suitcase caught twice, and we nearly fell. They do not have a bellboy to help with suitcase, the Garnet gala area was nice, the food were amazing. The staff and the helpers were wonderful.
Overnattede 1 nat i januar 2024

8/10 Udmærket

Scott, North Salt Lake

Rejste med partner
Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i januar 2024

10/10 Fremragende

Garth

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter
Overnattede 4 nætter i december 2023

10/10 Fremragende

Micah

Overnattede 2 nætter i december 2023

6/10 Okay

GLAYJOS

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter
Property, rooms, halls, carpets., etc needs upgrade, but is clean. Common areas like 1st floor land 3er floor lobby pretty nice, restrooms on lobbies pretty too, restaurant and bar personal very friendly. Near to the hotel a lot of restaurant, no walkable at least for me, is close to the property by car.
Overnattede 4 nætter i december 2023

8/10 Udmærket

COLLEEN

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice accommodations and only 7 minutes away from family.
Overnattede 3 nætter i december 2023

10/10 Fremragende

David

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2023

10/10 Fremragende

Nancy

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It's a great comfortable hotel and close to family and has all my needs covered.
Overnattede 1 nat i december 2023

2/10 Forfærdeligt

William

Rejste med familie
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Dirty and Unpleasant
It was extremely unpleasant. Our original room had dirty bed sheets that were covered in hair. The clerk was extremely rude and only allowed us to change rooms after my wife argued with him. When we requested housekeeping, no one came by. They also snuck in a mandatory $20 per day “amenity” fee, which was only a couple of bottles of water and WiFi. Overall, my wife had an awful experience and would not stay there again.
Overnattede 5 nætter i december 2023

10/10 Fremragende

Deanna

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The Hills Hotel is a nice hotel. Quiet, they have a bar and restarant. Room was clean, with modern fixtures and decor. I would stay there again when I come back to California.
Overnattede 1 nat i december 2023

10/10 Fremragende

Irvin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023

2/10 Forfærdeligt

Aaron

Rejste med partner
Synes godt om: Service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
The hotel is RUN DOWN! It needs a much needed TLC and remodel. The carpet in the walkways are wrinkled and torn. You can hardly roll your luggage on them. The room is a good size but it needs to be maintained. There is visible wear and tare all pf the place. The items that have been attempted to get fixed, looks terrible! I wouldnt stay here again. Its shocking that this hotel is owned by a bigger corporation that owns 6,000 hotels yet it looks like its bet let go completely. The potential is there but the hotel reminds me of a motel!
Overnattede 1 nat i december 2023

10/10 Fremragende

Julio, YORBA LINDA

Overnattede 1 nat i december 2023

8/10 Udmærket

Rebecca

Overnattede 1 nat i december 2023

4/10 Dårligt

Griffin

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Delayed check in, broken bathroom door handle, broken television, broken lock on door, ants in the bathroom, damage to my rental vehicle by the hotel, and an unhelpful staff with no response from management made this a very poor stay.
Overnattede 2 nætter i december 2023

6/10 Okay

Lauren, Anaheim

Synes godt om: Service og personale
The first room I was put in smelled like pet urine/feces. I called the front desk and they put me in a better room.
Overnattede 1 nat i december 2023

10/10 Fremragende

Amy

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2023

2/10 Forfærdeligt

Cheng

Synes ikke om: Service og personale
I would give no star

8/10 Udmærket

Peter

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Gutes Hotel, etwas laut
Gutes Hotel, waren drei Nächte wegen einer Konferenz hier. Sehr freundliches Personal. Zimmer gross und in gutem Zustand. Wermutstropfen ist die Autobahn daneben. Leider sehr laut und auch in den Zimmern auf der zugewandten Seite noch gut zu hören. Eine Baustelle direkt vor dem Hotel setzt zur Zeit dem ganzen dann noch eins drauf. Bessere Schallschutzfesnter wären hier angezeigt.
Overnattede 3 nætter i december 2023

8/10 Udmærket

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, service og personale, værelsets komfort
Overnattede 4 nætter i december 2023

6/10 Okay

Michael

Synes ikke om: Overnatningsstedets tilstand og faciliteter
It was close to where I needed to be...but be aware that there is ongoing freeway construction going on, and they start making really loud noises at 7 am...ask for a room on the side of the building away from the 5... also this property is dated and in need of a serious renovation. The people I dealt with were ok...not sure I would stay here again tho.
Overnattede 2 nætter i december 2023

4/10 Dårligt

Serina

Rejste med familie
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Should be a 2 star hotel
I have no idea why this hotel is rated as highly as it is. We stayed in room 230. There's obvious water damage in the walls, they're all bubbly and likely have mold. The slider door to the bathroom has water damage, because the shower doesn't have a full door and water splashes out the entire time. The carpets are raised, dirty, stained, torn in the hallways. The grout in the shower tiles is dirty and the tiles are cracked. The beds were rock hard. We ended up having to pay 70 more for some convenience fee and for our dog, even though we had specified we had a dog when we booked. So for one night at this 2 star place we paid around 220. The front desk was quick and friendly at check in, and we got 2 free drink tickets for the bar, these were the only pluses. I don't write reviews unless a place is really good, or really bad. Spend your money elsewhere.
Overnattede 1 nat i december 2023

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023

4/10 Dårligt

Don

Rejste med partner
Synes godt om: Rengøring
$20 "mandatory amenity fee" added at check in. What a negative start! Just put it in the price.... if you need the money. Feels sneaky and underhanded. Very noisy - with very large group event. Drunk people pounding on doors. Could easily hear people's conversations in next room. Heater didn't work on cold night. They sent a maintenance person - who got the fan to work, but not the heater. Definitely would not stay here again.
Overnattede 1 nat i december 2023

6/10 Okay

Elizabeth

Overnattede 1 nat i december 2023

6/10 Okay

Jimmy

Rejste med familie
Synes ikke om: Rengøring, værelsets komfort
Overnattede 5 nætter i november 2023

2/10 Forfærdeligt

Stephanie

Rejste med partner, Forretningsrejsende
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
This property was a hot mess. The hot tub was roped off with caution tape. The “fitness center” was tiny and smelled bad. The bar closed at 10pm. There is no private area to take a call outside of your room. The rooms are janky: the fan doesn’t stay on and the bathroom door doesn’t close all the way. I do not recommend at all.
Overnattede 5 nætter i november 2023

10/10 Fremragende

Joseph

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
rooms were clean and affordable
Overnattede 1 nat i november 2023

10/10 Fremragende

Nelly

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
It's a nice hotel for a great price
Overnattede 1 nat i november 2023

8/10 Udmærket

Geraldine

Overnattede 1 nat i november 2023

10/10 Fremragende

Audrey, Laguna Hills

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Easy check in a room was very nice and cozy lobby was decorated pretty
Overnattede 1 nat i november 2023

8/10 Udmærket

Nathan

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good Clean Hotel in Laguna Hills
Stayed here for a business trip to the area. The hotel has some age on it, but it is well-maintained and clean, which is all I ask. The hotel staff was very friendly. The wifi is free and fast and lots of free parking is available. The are a few shopping and restaurant options within a short driving distance. I would stay here again if in the area.
Overnattede 3 nætter i november 2023