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Anmeldelser af The Leela Ashtamudi, A Raviz Hotel

4.5 out of 5
The Leela Ashtamudi, A Raviz Hotel
Thevally, Mathilil PO, Kollam, Kerala

Anmeldelser

8,2

Alletiders

Bedømmelse på 10 − Fremragende. 38 af i alt 76 anmeldelser" "
Bedømmelse på 8 − Udmærket. 17 af i alt 76 anmeldelser" "
Bedømmelse på 6 − Okay. 13 af i alt 76 anmeldelser" "
Bedømmelse på 4 − Dårligt. 5 af i alt 76 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 3 af i alt 76 anmeldelser" "

8,4/10

Rengøring

8,4/10

Service og personale

9,0/10

Faciliteter

8,0/10

Overnatningsstedets tilstand og faciliteter

8,8/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Harinarayan, Trivandrum

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great
Overnattede 1 nat i maj 2024
Svar fra Mr.Sam K Phiiph den 26. maj 2024
Dear Guest,Namaste !Thank you for your wonderful 5-star rating! We are delighted you had an exceptional experience at The Leela Ashtamudi, A Raviz Hotel. Your positive feedback motivates our team to continue delivering outstanding service. We look forward to welcoming you back soon! Mr.Sam K Philiph General Manager The Leela Ashtamudi - A Raviz Hotel

10/10 Fremragende

max

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great lakeside views with a lovely pool area.
Overnattede 2 nætter i december 2023
Svar fra Mr. Sam K Philip den 16. jan. 2024
Dear Mr. Max,Namaste!It is our pleasure to know that you had a wonderful stay with us.Really glad to read this well penned review and knowing that you had a memorable stay with us.Your appreciation on the various aspects of the resort is well taken.Trusting to seeing you again soon in the near future.Warm regards,Mr. Sam K PhilipResort ManagerThe Leela Ashtamudi - A Raviz Hotel

8/10 Udmærket

Avishek

Synes godt om: Service og personale, faciliteter
Overnattede 1 nat i december 2023
Svar fra Mr. Sam K Philip den 1. jan. 2024
Dear Mr. Avishek,Namaste! It is our pleasure to know that you had a wonderful stay with us.Really glad to read this well penned review and knowing that you had a memorable stay with us.Your appreciation on the various aspects of the resort is well taken.Trusting to seeing you again soon in the near future.Warm regards, Mr. Sam K Philip Resort Manager The Leela Ashtamudi - A Raviz Hotel

10/10 Fremragende

Christopher

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i december 2023
Svar fra Mr. Sam K Philip den 19. dec. 2023
Dear Mr. Christopher,Namaste! It is our pleasure to know that you had a wonderful stay with us.Really glad to read this well penned review and knowing that you had a memorable stay with us.Your appreciation on the various aspects of the resort is well taken.Trusting to seeing you again soon in the near future.Warm regards, Mr. Sam K Philip Resort Manager The Leela Ashtamudi - A Raviz Hotel

10/10 Fremragende

Meena, LONDON

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very good stay, everyone in there are extremely helpful. Yes rooms need refurbishment a little but other than that people, food other areas of property everything outstanding.
Overnattede 4 nætter i december 2023
Svar fra Mr. Sam K Philip den 15. dec. 2023
Dear Ms. Kerai,Namaste!It is our pleasure to know that you had a wonderful stay with us.Really glad to read this well penned review and knowing that you had a memorable stay with us.Your appreciation on the various aspects of the resort is well taken.Trusting to seeing you again soon in the near future.Warm regards,Mr. Sam K PhilipResort ManagerThe Leela Ashtamudi - A Raviz Hotel

10/10 Fremragende

Thadathil

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very nice place
Overnattede 1 nat i september 2023
Svar fra Mr. Sam K Philip den 13. sep. 2023
Dear Mr. Abraham, Namaste! It is our pleasure to know that you had a wonderful stay with us and enjoyed the overall experience. Your esteemed support and feedback helps us to serve people more better. We hope to host you again and serve you an even better experience. Warm regards,Mr. Sam K PhilipHotel Resort Manager The Leela Ashtamudi A Raviz Hotel

4/10 Dårligt

joshua

Overnattede 2 nætter i januar 2023
Svar fra Biswajit Chakraborty den 27. jan. 2023
Dear Mr. Joshua, Namaskaram Greetings from The Leela Ashtamudi! It is our pleasure to know that you had a wonderful stay with us and enjoyed the overall experience. Your esteemed support and feedback helps us to serve people more better. We hope to host you again and serve you an even better experience. Warm regards,Biswajit ChakrabortyCluster General ManagerThe Leela Kovalam - A Raviz Hotel & The Leela Ashtamudi- A Raviz Hotel

10/10 Fremragende

Santosh

10/10 Fremragende

Anna

Rejste med familie
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The Staff and their hospitality was the best I have ever experienced. Food was excellent. Room keeping was very good. The location was beautiful. Some of the bath rooms may need repair/maintenance Overall excellent
Svar fra Team - The Leela Ashtamudi den 9. jan. 2023
Dear Ms. Anna, Namaskaram Greetings from The Leela Ashtamudi! It is our pleasure to know that you had a wonderful stay with us and enjoyed the overall experience. Your esteemed support and feedback helps us to serve people more better. We hope to host you again and serve you an even better experience. Warm regards,

10/10 Fremragende

Fahad

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Property location is great.. staff service everything was quite professional and attentive.. we really loved our stay there and would recommend the same to people travelling to Kollam…
Svar fra Umapathy Amirtham, General Manager den 1. jan. 2023
Dear Mr. Fahad,NamaskaramGreetings from The Leela Ashtamudi!We are grateful for our valuable feedback and are so happy to hear that you were happy with staff approach, location & overall experience.We shall definitely share your feedback with our team.We hope to host you again.Warm Regards,

10/10 Fremragende

VINOD

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i november 2022
Svar fra Umapathy Amirtham den 20. dec. 2022
Dear Mr. Vinod,NamaskaramGreetings from The Leela Ashtamudi!We are grateful for our valuable feedback and are so happy to hear that you were happy with staff approach, food and the location.We shall definitely share your feedback with our team.We hope to host you again.Warm regards,Umapathy AmirthamGeneral Manager

10/10 Fremragende

Renjith

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent hospitality , the staff is very helpful in every area you need any assistance .
Overnattede 24 nætter i juni 2022

10/10 Fremragende

haridas

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i juli 2022

10/10 Fremragende

Richard

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fantastic hotel, amazing service, great food
Overnattede 6 nætter i juni 2022

4/10 Dårligt

Sunil, Tampa

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The Hotel Rooms and Bathrooms need to be refurbished or renovated it is in very bad condition. The GM and Manager were very helpful and professional so was the employees. I have been informed by the GM the Hotel and Facilities will be ready ny September 2022.
Overnattede 1 nat i april 2022

10/10 Fremragende

George

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
All over good experience.
Overnattede 2 nætter i december 2021

2/10 Forfærdeligt

harish

Synes godt om: Rengøring
Synes ikke om: Service og personale
Overnattede 1 nat i august 2021

6/10 Okay

Vijayan

Synes godt om: Rengøring, service og personale, værelsets komfort
Everything was good except the AC in the room was switched off at midnight! Felt very warm, woke up at 2am, temp regulator showed 25C, tried to adjust/bring down temp to 20-22 without success. Again Woke up at 4am virtually sweating! Then called up reception and I was told Ac was switched off from outside! AC was then switched on and and said a Sorry as usual! Thereafter We could sleep for an hour with temp reading at 22-23C.
Overnattede 1 nat i marts 2020

6/10 Okay

Sujit

Synes godt om: Service og personale
Synes ikke om: Rengøring
Overnattede 2 nætter i februar 2020

10/10 Fremragende

Verificeret rejsende

Rejste med partner, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Beautiful hotel, beautiful view. Many activities offered.
Overnattede 1 nat i februar 2020

8/10 Udmærket

Verificeret rejsende

Overnattede 1 nat i januar 2020

10/10 Fremragende

Biswajit

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overall great experience. Nice resort to relax during year end. Only thing which can be better is Christmas Gala dinner menu to make it more exciting.
Overnattede 4 nætter i december 2019

8/10 Udmærket

Verificeret rejsende

Overnattede 1 nat i december 2019

10/10 Fremragende

Verificeret rejsende

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Stunning property with amazing service! We had the pool to ourselves most days, the whole hotel looked incredible and was well maintained. Service was world class - we felt like the only people there! Had a few minor issues with our room but they all got fixed quickly. Slightly pricey for drinks and some of the food, but honestly it was an amazing experience and I wouldn’t change the hotel - so beautiful!
Overnattede 3 nætter i november 2019

6/10 Okay

Nikolay

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i oktober 2019

10/10 Fremragende

thiruppathi

Overnattede 2 nætter i oktober 2019

6/10 Okay

Verificeret rejsende

Rejste i en gruppe
Synes godt om: Rengøring
Its a beautiful hotel but it I don't think it's a star hotel. The hotel don't have the service as a proper 5 star hotel. The staff are not trained properly. The wifi is absolutely rubbish. The food in the restaurant is not good.
Overnattede 7 nætter i oktober 2019

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Wonderful location and amazing food. All staffs were super helpful
Overnattede 2 nætter i august 2019

10/10 Fremragende

Verificeret rejsende

Overnattede 1 nat i juli 2019

6/10 Okay

Vineet

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes ikke om: Service og personale
Great location, hotel could be better!
The hotel's location is perfect and bang on the lake. Good views from the room. Rooms are fine but lack basic details in terms of convenience. E.g. there is a walk-in closet with the toilet, bathroom and washbasins but no door. The switches in the room were super confusing. The television in the room was not in good condition and speakers dysfunctional and could barely hear anything. The service was just about okay. However, service in the restaurant was not at all upto the mark. Had an unpleasant experience. Understood that the staff works in a very un-synchronous manner. The hotel claims that it is 5 stars but I won't give it more than 4 stars. Premium is charged just because of the location. Food is okay and can be better.
Overnattede 2 nætter i juli 2019

10/10 Fremragende

Rajani Chand

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juli 2019

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i juni 2019

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale
منظر خرافي ورائع لمن يحب الاستجمام Excellent location n view from the room Extra ordinary clean, so so tasty food in restaurant
Overnattede 1 nat i marts 2019

10/10 Fremragende

Verificeret rejsende

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The evening boat trip was great. The staff are wonderfull and could not do enough for us. Nothing was too much trouble.
Overnattede 5 nætter i marts 2019

10/10 Fremragende

Verificeret rejsende

Overnattede 1 nat i marts 2019

10/10 Fremragende

Monica

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Just loved this place. Stunning building, great infinity pool, excellent food, but most of all such friendly and helpful staff. Highly recommend!
Overnattede 15 nætter i februar 2019

8/10 Udmærket

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great friendly staff...very clean ..good food. Long wait for some dishes. WiFi services need improvement.
Overnattede 2 nætter i februar 2019

8/10 Udmærket

Verificeret rejsende

Synes godt om: Service og personale, værelsets komfort
Synes ikke om: Rengøring
Overall good
Overall a good hotel. Our previous stay was a lot better. This time we had issues with hot water in the shower and there were stains on the bedsheet (which they did change). The room was also quite noisy. However, the staff were very helpful and the view from the room was spectacular.
Overnattede 2 nætter i januar 2019

4/10 Dårligt

Verificeret rejsende

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Værelsets komfort
Very disappointed. Swimming pool under maintenance. Room given has Air Condition issues and not working. Very bad experience with Expedia.
Overnattede 1 nat i december 2018

8/10 Udmærket

Sunil

Synes godt om: Service og personale
Overnattede 1 nat i september 2018

10/10 Fremragende

ash, india karnataka

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Family time
A day well spent and worth for money . Well maintained . As it’s d same entrance for new block and party hall it makes some inconvenience for guests , I would prefer to make a separate entrance for rooms . And staff here gave me a free upgrade tats cool ✌Over all superb
Overnattede 1 nat i august 2018

10/10 Fremragende

STEPHEN

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lovely location.
Wonderful hotel and staff but not a lot to do in the surrounding area. Beautiful location on Ashtamudi Lake.
Overnattede 3 nætter i juni 2018

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Very Nice
Excellent staff, very clean room and amenities and food.
Overnattede 1 nat i juni 2018

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Beautiful resort/destination hotel.
Overnattede 2 nætter i februar 2018

10/10 Fremragende

Peter

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
3 night stay
Stayed here for 3 nights. Don't normally stay at 5* hotels, but thought we would treat ourselves! Wonderful swimming pool. Great food. Courteous staff. Excellent room. Had a problem with our bill, but was efficiently sorted out.
Overnattede 3 nætter i februar 2018

10/10 Fremragende

Viji

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
It is an excellent place to stay, staff is very nice and accommodating. Lots of freebies included. I highly recommend The Raviz at Ashtamudi. They gave us room upgrades etc.
Overnattede 2 nætter i januar 2018

8/10 Udmærket

Peter

Synes godt om: Rengøring, værelsets komfort
Mycket fint läge!
Bra ställe, lungt, lite slitet, men helt okej rum, dålig ac på vårt rum,, frukost bra, resturangen bra,, men stanna endast här två nätter,
Overnattede 2 nætter i januar 2018

2/10 Forfærdeligt

Megan

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overpriced, Under Delivered - NOT A 5 STAR!
Room on first look is impressive, however look in more detail and it’s not even close to a 5 Star, Sheets smelt like they hadn’t been washed, toilet was not clean, dust etc. Everywhere, entrance to the hotel block smell of bins the whole time and let’s not even start on the noise. Me and my partner both got sick from the restaurant, it took them 4 hours and 3 calls to unblock the sink and a further 3 hours to clean it. We asked for a deep clean after we were sick, checked and they hadn’t even checked the toilet. Facilities are dated and need work ( although the shower is nice ) The pool is nice but needs work, no possible way of getting a drink to the pool unless you ring room service from the phone that doesn’t work. We got upgraded to what could have been a lovely room but again the small things completely missed and by this point with 2 bouts of sickness and no clean bathroom we couldn’t wait to leave On departure they offered us 50% off the food ( which made us sick ) around £50 of our £1000 bill.. this took them 1hour and 3 complaints to do.. all in all simply not acceptable for the money we paid. Thankfully our next hotel is lovely so not put us off India for good.
Overnattede 5 nætter i december 2017

10/10 Fremragende

GANESHA

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overall a great hotel and experience.
Overnattede 3 nætter i december 2017

6/10 Okay

Verificeret rejsende

Synes godt om: Service og personale, værelsets komfort
A fun family getaway
My family of 20 had a pretty good time at the resort. The complimentary boat ride and tea service were very well received! The hotel grounds and swimming pool were clean and well maintained. The staff was attentive and helpful. We had ordered a birthday cake from the restaurant and it was exceptionally good. My family polished it off in a few minutes. Special thanks to Mr. Pradeep from Keraleeyam restaurant for helping to organize the birthday celebration very professionally. Very well done and much appreciated. The hotel facilities don't live up to the expectation of 4.5-5 star resort though. It could use some sprucing of the linen, cushions and bathrooms. The restaurant should ideally have an air curtain to prevent flies from teeming towards the breakfast buffet. Overall an enjoyable coercive
Overnattede 1 nat i december 2017