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Anmeldelser af Inn of Waterloo and Conference Centre

3.5 out of 5
Inn of Waterloo and Conference Centre
475 King St N, Waterloo, ON

Anmeldelser

7,6

Godt

Bedømmelse på 10 − Fremragende. 329 af i alt 1000 anmeldelser" "
Bedømmelse på 8 − Udmærket. 340 af i alt 1000 anmeldelser" "
Bedømmelse på 6 − Okay. 166 af i alt 1000 anmeldelser" "
Bedømmelse på 4 − Dårligt. 107 af i alt 1000 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 58 af i alt 1000 anmeldelser" "

7,8/10

Rengøring

8,2/10

Service og personale

7,6/10

Faciliteter

7,2/10

Overnatningsstedets tilstand og faciliteter

7,4/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Adam

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice clean and comfortable hotel
Very nice spot to stay and would recommend.
Overnattede 2 nætter i november 2023

8/10 Udmærket

Susan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter

10/10 Fremragende

Rylie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter

8/10 Udmærket

Nancy

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Great location with easy access to nearby restaurants and activities.
Overnattede 1 nat i december 2023

2/10 Forfærdeligt

Hubert

Overnattede 5 nætter i november 2023

4/10 Dårligt

Scott

Forretningsrejsende
Synes godt om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes ikke om: Rengøring, service og personale
Would not recommend. Dishonest staff
I’ve left many good reviews here. Unfortunately I will not anymore. The last “week stay” I had, I forgot something important in my room. When I realized, I contacted them immediately. The room hadn’t been cleaned yet. They assured me that it would be at the desk for pick up the following day. Unfortunately it was never handed in by the cleaners/staff. A week later, I quit trying. Frustrating to think that I spent over $2300 to stay here for 3 weeks, and they would still keep my $80 item. I would not recommend
Overnattede 3 nætter i november 2023

6/10 Okay

Kirk

Rejste med familie og småbørn
Synes godt om: Rengøring
Synes ikke om: Service og personale
Location was great. Did not like: 1. The Deadbolt was not working properly in our Room #138 2. Large deep gauge/scratch on the wall by our Bistro Table 3. Loud Customwrs in our Room next Door til after 2am. Brought it to the Attention at Checkout to the girl At Front Desk and Housekeeping Manager and the Manager offered no compensation and said the Hotel is Closing.. No excuse..
Overnattede 1 nat i december 2023

2/10 Forfærdeligt

Lisa

Rejste med familie, Rejste med familie og småbørn
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This place was very old and VERY dirty!!!! We were moved to 3 different rooms including a room upgrade before deciding there was no way we were sleeping there! Each room was equally FILTHY! Outside there was random pillows, inside smoke butts on the ground and the hot tub was currently out of order. Would not recommend this place to anyone.
Overnattede 1 nat i november 2023

4/10 Dårligt

Karen

Rejste med partner
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Front entrance was dirty and not cleaned. Bathroom is old and the smallest bathroom I’v seen. Breakfast is kinda of a joke. Muffins in plastic and nutri bars was just about it.
Overnattede 1 nat i november 2023

6/10 Okay

Margaret

Rejste med familie
Synes godt om: Service og personale
The property is tired. The biggest problem with the property is there was no proper lighting anywhere. That goes for the room the reception, the breakfast room, etc. I informed them of my feelings before I left. The staff, however, or above and beyond their level of efficiency. I forgot a couple of things at the hotel and phone. On my way home. They listen to what I had forgotten they found it and they sent it out per Purolator immediately that day. I received it three days. I was very very appreciate it.

8/10 Udmærket

Susan

Synes godt om: Rengøring, service og personale, faciliteter
Nice staff. Hotel is older- bathrooms need a revamp.
Overnattede 1 nat i november 2023

10/10 Fremragende

Gabriel

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
So far so good. The room is cozy and clean. Comfortable bed. Good shower. The pool was nice and warm. I think it was good for the short stay we choose.
Overnattede 1 nat i november 2023

8/10 Udmærket

Thomas

Synes godt om: Rengøring, service og personale
A fair stay.
Overnattede 1 nat i november 2023

10/10 Fremragende

Sylvain

Overnattede 1 nat i november 2023

8/10 Udmærket

Laura

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Staff wasn’t too helpful but it was convenient, clean and their breakfast even if they have them as to go options was ok (coffee/ yogurt/pastries/granola bars)
Overnattede 1 nat i november 2023

4/10 Dårligt

Harold

Rejste med partner
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Hot tub not working,extra towels not available Breakfast selection very poor
Overnattede 1 nat i november 2023

10/10 Fremragende

URSI

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
l check in was smooth, rooms were comfortable, breakfast was so-so.
Overnattede 1 nat i november 2023

8/10 Udmærket

Paige

Overnattede 1 nat i november 2023

8/10 Udmærket

Chynna

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good stay, but could be updated
It's okay place to stay, but I think the pictures online hype it up a little too much. The lobby and pool areas are very stylish (although the hot tub was out of order when we stayed), but the rooms themselves are extremely dated. I think the TV in the room was as old as me! One of the things I really enjoyed about my stay here is that you could leave a list outside your door of things you needed for your room (coffee stuff, towels, etc.) instead of housekeeping coming in every day. Definitely could use a facelift, but for the price it was fine for a few nights.
Overnattede 3 nætter i oktober 2023

2/10 Forfærdeligt

Chen

Rejste med familie, Rejste i en gruppe, Rejste med familie og småbørn
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Worst I’ve ever seen. Dirty, lack of stuff, noisy to the AC.
Overnattede 1 nat i november 2023

10/10 Fremragende

Darlene

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel was in a perfect location for our stay in Waterloo. Easy access to main highways, shopping mall close and several dining options in short drive. Staff very friendly and room was comfortable. Had it been warmer weather, I would have really enjoyed sitting outside on patio set up with table and chairs that was outside our room.
Overnattede 1 nat i november 2023

6/10 Okay

Michael

Rejste med partner
Beds were uncomfortable, mattress was too soft. Other guests that Friday night were loud with young teenagers running up and down the hall. That means poor security.
Overnattede 1 nat i november 2023

6/10 Okay

Kaeta

Rejste i en gruppe
Synes godt om: Service og personale
The initial room we were provided was not clean nor was it really updated; room appeared in disarray. They provided another room which was MUCH better. Was clean, updated shower and bathroom. I do hope they address the rooms that need it. Overall staff were great to deal with.
Overnattede 1 nat i november 2023

8/10 Udmærket

Ashley

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff was great. The rooms were basic but clean. The hotel was quiet the evening we were there. The breakfast was basic but I liked that it was “grab and go” style. Would stay again!
Overnattede 1 nat i november 2023

8/10 Udmærket

Wayne

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i november 2023

10/10 Fremragende

James

Overnattede 1 nat i november 2023

6/10 Okay

Richard

Rejste med familie
Convenient and easy if you are just looking for a place to sleep. Beds were very comfortable.
Overnattede 2 nætter i november 2023

6/10 Okay

Verificeret rejsende

Synes godt om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes ikke om: Rengøring
Expensive stay for unclean room
Room was very nice. The bathroom was not very clean had residue on the walls. Found previous guests empty water bottle beside the bed and candy wrappers on the floor.
Overnattede 1 nat i november 2023

2/10 Forfærdeligt

JG

Overnattede 1 nat i november 2023

10/10 Fremragende

Liana

Overnattede 1 nat i november 2023

2/10 Forfærdeligt

Julie

Rejste med partner
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The sheets on the bed were dirty. We called asking for new sheets or a new room and had to go get the keys for a new room. The heat in the new room didn't work but we didn't want to go all the way back to the front for keys again so were just chilly for the night. Would not recommend. It was a waste of my expedia $
Overnattede 1 nat i november 2023

10/10 Fremragende

Beata

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location.
Overnattede 1 nat i november 2023

10/10 Fremragende

Scott

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
A good stay :)
Great stay as always. Close to hwy, very close to many restaurants, movie theatre. Beds are very comfy and rooms are quite comfortable
Overnattede 4 nætter i november 2023

8/10 Udmærket

Karl

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was convenient for visiting the University of Waterloo. Breakfast offering was very limited and not hot as advertised on their entrance billboard.
Overnattede 2 nætter i november 2023

8/10 Udmærket

Amanda

Rejste med familie
Synes godt om: Værelsets komfort
Overnattede 2 nætter i november 2023

6/10 Okay

Rashida

Rejste med partner
Unfortunately we were unable to change our room upon check in. Did not realize that there were young hockey teams registered so it was noisy especially when our room given was closest to the lobby, first floor. Grab and go breakfast had decent selection.
Overnattede 1 nat i november 2023

8/10 Udmærket

Robert

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i november 2023

6/10 Okay

Eric

Rejste med familie og småbørn
Synes godt om: Service og personale
This was our 3rd visit. Beds and rooms are comfortable. Pool was excellent. Breakast was poor, sandwiches were frozen ,no available microwave in lobby. Common areas dirty, beer bottles and alcohol left all over tables in lobby. Washrooms dirty.
Overnattede 1 nat i november 2023

6/10 Okay

EARL

Synes godt om: Rengøring, service og personale, værelsets komfort
Pool not open as advertised.
From check-in to waking up the next morning I was prepared to give this hotel a 5 rating. However the morning of check out the hot breakfast turned out to be a help yourself brown bag. Hot seemed to mean take it back to your room and use your room's microwave. Even worst the 7AM to 11PM pool didn't open until 2PM costing us our morning swim, hot tub and sauna usage, the primary reason we chose this hotel. So a 5 rating became a 3 rating and the hotel where I planned to stay on future trips to Waterloo will never see us again!!!
Overnattede 1 nat i november 2023

8/10 Udmærket

Ian

Overnattede 1 nat i november 2023

10/10 Fremragende

Sue

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i november 2023

10/10 Fremragende

DARLENE

Rejste med familie
Bathroom could have been cleaner.
Overnattede 1 nat i november 2023

6/10 Okay

Verificeret rejsende

Rejste med familie
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Dålig frukost
Upplevde hotellet lite slitet, men rent och fräscht. Frukosten var under all kritik, blaskigt kaffe och sötsaker.
Overnattede 2 nætter i oktober 2023

8/10 Udmærket

Brenda

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter

6/10 Okay

samantha

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i oktober 2023

6/10 Okay

Nasir, Hoffman Estates

Rejste med familie
Compared to my previous stay, I found the conditions of the room a bit less comfortable Flush tank leaking bed frame creaking under the mattress. I still like the location. Checking in was on time only one person working the desk gives the impression of a deserted place
Overnattede 1 nat i oktober 2023

10/10 Fremragende

Mohammad Najim

Overnattede 2 nætter i oktober 2023

6/10 Okay

Weiyi

Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i oktober 2023

6/10 Okay

Eric

Synes godt om: Værelsets komfort
Synes ikke om: Rengøring
Better then expected
Overnattede 1 nat i oktober 2023

8/10 Udmærket

Bryan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2023