Indendørs pool, liggestole

Anmeldelser af InterContinental Johannesburg O.R Tambo Airport, an IHG Hotel

5 out of 5
InterContinental Johannesburg O.R Tambo Airport, an IHG Hotel
Opposite Int'l Arrivals Hall, O.R. Tambo International Airport, Kempton Park, Gauteng

Anmeldelser

9,4

Enestående

Bedømmelse på 10 − Fremragende. 717 af i alt 924 anmeldelser" "
Bedømmelse på 8 − Udmærket. 148 af i alt 924 anmeldelser" "
Bedømmelse på 6 − Okay. 35 af i alt 924 anmeldelser" "
Bedømmelse på 4 − Dårligt. 17 af i alt 924 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 7 af i alt 924 anmeldelser" "

9,6/10

Rengøring

9,4/10

Service og personale

9,4/10

Faciliteter

9,4/10

Overnatningsstedets tilstand og faciliteter

9,2/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juli 2019
Svar fra BeautyL den 19. jul. 2019
Good Evening Valued Guest. Thank you for taking the time to post your recent stay with us and I am delighted to hear that you enjoyed your stay with us. As a hotel one of our focus areas is customer service and quality to ensuring that we engage with our customers to meet and exceed their needs but more importantly to make the stay a memorable one. I truly appreciate you recommending my property and I do hope that we will be able to welcome you back to the hotel in the not too distant future. Kind regards Beauty Lebelo Guest Relations Manager

10/10 Fremragende

Jorn

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2018
Svar fra Sonia Carreira den 12. mar. 2018
Dear Jorn Thank you for the review, we highly appreciate you taking the time to recommend our property. We do hope that we can welcome you back in the note too distant future. Regards Sonia Carreira Guest Relations Manager

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Perfekt lufthavnshotel, 5 min fra lufthavn
Lækkert hotel
Svar fra Vera den 9. apr. 2016
Dank u voor uw recente verblijf bij ons en voor uw gewaardeerde feedback. Ik ben blij om te zien dat onze diensten en faciliteiten aan uw verwachtingen voldaan en ik hoop dat ik u van harte welkom terug in de nabije toekomst te bieden . Vriendelijke groeten Vera Jackson Guest Relations Manager

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
transit hotel
super godt transit hotel

10/10 Fremragende

Danni, Sønderborg

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super transfere hotel
Et kort ophold men virkelig god placering når man flyver

8/10 Udmærket

Preben S. Lundin, Løkken

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Perfekt beliggenhed
Hotellet ligger perfekt - mindre end 100 m fra lufthavnen. Rigtig godt hotel til en overnatning før der flyves videre.

10/10 Fremragende

Raimond

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra BeautyL den 22. maj 2024
Dear RaimondThank you for choosing the InterContinental Johannesburg OR Tambo as your hotel of choice for your travels to Johannesburg.As a hotel one of our focus areas is customer service and quality to ensuring that we engage with our customers to meet and exceed their needs but more importantly to make the stay a memorable one. We hope that you will give us the opportunity to serve you again in the future.Kind regards, Beauty Lebelo, Guest Relations Manager

10/10 Fremragende

Brian

Rejste med familie, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Super convenient to the airport
Overnattede 1 nat i maj 2024
Svar fra BeautyL den 21. maj 2024
Dear Brian.Thank for f taking the time to leave a review on InterContinental Johannesburg O.R. Tambo Airport hotel following your most recent visit. We could not agree with you more with regards to the convenience of the hotels location being only 68.7 meters away from the International Arrivals hall, which really makes your on route transit stop over hassle free and very convenient after a long flight.As a hotel one of our focus areas is customer service and quality to ensuring that we engage with our customers to meet and exceed their needs but more importantly to make the stay a memorable one.We know you have many choices when it comes to lodging and we hope you will continue to choose us for your future travel needs.Kind regards.Beauty Lebelo.Guest Relations Manager.

8/10 Udmærket

Nella

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra BeautyL den 16. maj 2024
Dear Nella.Thank you for choosing the InterContinental Johannesburg OR Tambo as your hotel of choice for your travels to Johannesburg.As a hotel one of our focus areas is customer service and quality to ensuring that we engage with our customers to meet and exceed their needs but more importantly to make the stay a memorable one. We hope that you will give us the opportunity to serve you again in the future.Kind regards, Beauty Lebelo, Guest Relations Manager.

8/10 Udmærket

Yu

Rejste med partner
Nice and thanks
Overnattede 1 nat i maj 2024
Svar fra BeautyL den 13. maj 2024
Dear Yu.Thank You for taking the time to post some valuable feedback on Expedia.com regarding your recent stay with us. Your feedback is positive and warm.As a hotel one of our focus areas is customer service and quality to ensuring that we engage with our customers to meet and exceed their needs but more importantly to make the stay a memorable one.We know you have many choices when it comes to lodging and we hope you will continue to choose InterContinental for your future travel needs.Kind regards, Beauty Lebelo, Guest Relations Manager.

10/10 Fremragende

Joshua

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Wonderful room and staff. Very helpful.
Overnattede 1 nat i maj 2024
Svar fra Elsabe van der Merwe den 10. maj 2024
Dear Joshua Thank you for taking the time to leave a review following your recent stay with us and for rating us a spectacular 5 out of 5.We appreciate your feedback and look forward to your next visit.Kind RegardsElsabe van der MerweQuality Assurance Officer

10/10 Fremragende

Federico

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Très bel hotel, excellent service, on sort des arrivée de l'aéroport à pied et on y est. On ressort à pied avec un trolley et on prends l'avion suivant.
Overnattede 1 nat i maj 2024
Svar fra BeautyL den 13. maj 2024
Dear Federico.Thank you for choosing the InterContinental Johannesburg OR Tambo as your hotel of choice for your travels to Johannesburg.On behalf of all management and employees at the hotel, we would like to thank you sincerely for positive feedback provided. It was great to read that we left you with some wonderful memories and even exceeded your expectations - that's absolutely great and we could not have aimed for more.As a hotel one of our focus areas is customer service and quality to ensuring that we engage with our customers to meet and exceed their needs but more importantly to make the stay a memorable one.I could not agree with you more with regards to the convenience of the hotels location being only 68.7 meters away from the International Arrivals hall, which really makes your on route transit stop over hassle free and very convenient after a long flight.Thank you once again for your feedback and for recommending my hotel and I do hope that we can give you the warm welcome once again in the not too distant future. Kind Regards.Beauty Lebelo.Guest Relations Manager.

10/10 Fremragende

Kimberlee, Apopka

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff was Amazing and went above and beyond We absolutely Loved it here !
Overnattede 1 nat i maj 2024
Svar fra BeautyL den 8. maj 2024
Dear Kimberlee.Thank you for choosing the InterContinental Johannesburg OR Tambo as your hotel of choice for your travels to Johannesburg.On behalf of all management and employees at the hotel, we would like to thank you sincerely for feedback provided ,It was great to read that we left you with some wonderful memories and even exceeded your expectations - that's absolutely great and we could not have aimed for more.I am pleased that the efficiency of the Intercontinental O.R. Tambo Airport Hotel staff is impressive to you. We are constantly raising the bar on the levels of service we can offer to our guests and getting this kind of feedback affirms that great service does not go unnoticed. Your feedback ensures that we remain on our toes and remained customer focused.Thank you once again for your feedback and for recommending my hotel and I do hope that we can give you the warm welcome once again in the not too distant future.Kind regards, Beauty Lebelo, Guest Relations Manager.

10/10 Fremragende

Hitomi

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The location of the hotel is the best. The service of taking us to the departure place was really helpful by a hotel porter. If the service didn’t give us, we could not reach the place easily.
Overnattede 1 nat i maj 2024
Svar fra BeautyL den 6. maj 2024
Dear Hitomi.Thank you for taking some time out of your day to post feedback regarding our lovely hotel - appreciated.On behalf of all management and employees at the hotel, I want to thank you sincerely for the feedback provided and It was great to read that we left you with some wonderful memories and even exceeded your expectations.As a hotel one of our focus areas is customer service and quality to ensuring that we engage with our customers to meet and exceed their needs but more importantly to make the stay a memorable one. We hope that you will give us the opportunity to serve you again in the future.Kind regards, Beauty Lebelo, Guest Relations Manager.

8/10 Udmærket

Ronnie

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Construction around was confusing. Otherwise great airport hotel. Staff amazing and friendly
Overnattede 1 nat i maj 2024

10/10 Fremragende

Kerry, Marina Del Rey

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
It’s so convenient as it is steps from JoBurg’s airport so it’s not a hotel with exceptional grounds. However food, service and friendliness of staff was wonderful.
Overnattede 1 nat i april 2024
Svar fra BeautyL den 1. maj 2024
Dear Kerry.Thank you for choosing the InterContinental Johannesburg OR Tambo as your hotel of choice for your travels to Johannesburg.On behalf of all management and employees at the hotel, we would like to thank you sincerely for feedback provided ,It was great to read that we left you with some wonderful memories and even exceeded your expectations - that's absolutely great and we could not have aimed for more.I could not agree with you more with regards to the convenience of the hotels location being only 68.7 meters away from the International Arrivals hall, which really makes your on route transit stop over hassle free and very convenient after a long flight.I am pleased that the efficiency of the Intercontinental O.R. Tambo Airport Hotel staff is impressive to you. We are constantly raising the bar on the levels of service we can offer to our guests and getting this kind of feedback affirms that great service does not go unnoticed. Your feedback ensures that we remain on our toes and remained customer focused.Thank you once again for your feedback and for recommending my hotel and I do hope that we can give you the warm welcome once again in the not too distant future.Kind regards, Beauty Lebelo, Guest Relations Manager.

10/10 Fremragende

John

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Excellent staff friendliness and help
Overnattede 1 nat i april 2024
Svar fra BeautyL den 26. apr. 2024
Dear John.Thank you for choosing the InterContinental Johannesburg OR Tambo as your hotel of choice for your travels to Johannesburg.On behalf of all management and employees at the hotel, we would like to thank you sincerely for feedback provided ,It was great to read that we left you with some wonderful memories and even exceeded your expectations - that's absolutely great and we could not have aimed for more.As a hotel one of our focus areas is customer service and quality to ensuring that we engage with our customers to meet and exceed their needs but more importantly to make the stay a memorable one.I truly appreciate you recommending my property and I do hope that we will be able to welcome you back to the hotel in the not too distant future

10/10 Fremragende

Elizabeth

Rejste med partner
Easy, safe walk from airport. Well prepared food in the restaurant. Kind staff.
Overnattede 3 nætter i april 2024
Svar fra BeautyL den 24. apr. 2024
Dear Elizabeth.We are delighted to read your feedback. The team will be thrilled to hear these kind words. It’s truly our pleasure to be of service to you. On behalf of all management and employees at the hotel, we would like to thank you sincerely for positive feedback provided. It was great to read that we left you with some wonderful memories and even exceeded your expectations - that's absolutely great and we could not have aimed for more.I could not agree with you more with regards to the convenience of the hotels location being only 68.7 meters away from the International Arrivals hall, which really makes your on route transit stop over hassle free and very convenient after a long flight.As a hotel one of our focus areas is customer service and quality to ensuring that we engage with our customers to meet and exceed their needs but more importantly to make the stay a memorable one. The entire team will be looking forward to welcoming you back in South Africa.Kind regards, Beauty Lebelo, Guest Relations Manager.

10/10 Fremragende

Jessica

Overnattede 1 nat i april 2024
Svar fra BeautyL den 14. maj 2024
Dear Jessica.Thank you for choosing the InterContinental Johannesburg OR Tambo as your hotel of choice for your travels to Johannesburg.As a hotel one of our focus areas is customer service and quality to ensuring that we engage with our customers to meet and exceed their needs but more importantly to make the stay a memorable one.We know you have many choices when it comes to lodging and we hope you will continue to choose InterContinental for your future travel needs.Kind regards, Beauty Lebelo, Guest Relations Manager.

10/10 Fremragende

Douglas

Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Friendly staff
Overnattede 1 nat i april 2024
Svar fra BeautyL den 16. apr. 2024
Dear Douglas.Thank you for taking some time out of your day to post feedback regarding our lovely hotel - appreciated.It was great to read that we left you with some wonderful memories and even exceeded your expectations - that's absolutely great and we could not have aimed for more.As a hotel one of our focus areas is customer service and quality to ensuring that we engage with our customers to meet and exceed their needs but more importantly to make the stay a memorable one. We hope that you will give us the opportunity to serve you again in the future.Kind regards, Beauty Lebelo, Guest Relations Manager.

10/10 Fremragende

Patricia

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice and convenient Friendly employees and great breakfast
Overnattede 1 nat i april 2024
Svar fra BeautyL den 15. apr. 2024
Dear Patricia.Thank you for taking some time out of your day to post feedback regarding our lovely hotel - appreciated.It was great to read that we left you with some wonderful memories and even exceeded your expectations - that's absolutely great and we could not have aimed for more.As a hotel one of our focus areas is customer service and quality to ensuring that we engage with our customers to meet and exceed their needs but more importantly to make the stay a memorable one. I could not agree with you more with regards to the convenience of the hotels location being only 68.7 meters away from the International Arrivals hall, which really makes your on route transit stop over hassle free and very convenient after a long flight.Your feedback ensures that we remain on our toes and remained customer focused.We hope that you will give us the opportunity to serve you again in the future.Kind regards, Beauty Lebelo, Guest Relations Manager.

10/10 Fremragende

Engelina

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra BeautyL den 9. apr. 2024
Dear Engelina.Thank for f taking the time to leave a review on InterContinental Johannesburg O.R. Tambo Airport hotel following your most recent visit. Thank you for rating a fantastic 05 out of 05. We strive to be unique in everything that we do to deliver on our promise of creating exceptional experiences. We look forward to welcoming you back in the near future again .Kind regards.Beauty Lebelo.Guest Relations Manager.

10/10 Fremragende

Ermilo, Laredo

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Service excellent !!!
Overnattede 1 nat i marts 2024
Svar fra BeautyL den 27. mar. 2024
Dear Ermilo.Thank you for choosing the InterContinental Johannesburg OR Tambo as your hotel of choice for your travels to Johannesburg.On behalf of all management and employees at the hotel, we would like to thank you sincerely for positive feedback provided. It was great to read that we left you with some wonderful memories and even exceeded your expectations - that's absolutely great and we could not have aimed for more.Your feedback ensures that we remain on our toes and remained customer focused.Thank you once again for your feedback and for recommending my hotel and I do hope that we can give you the warm welcome once again in the not too distant future. Kind Regards.Beauty Lebelo.Guest Relations Manager.

10/10 Fremragende

Adekemi

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i marts 2024
Svar fra Elsabe van der Merwe den 23. mar. 2024
Dear Adekemi Thank you for taking the time to tell us about your experience at InterContinental Johannesburg OR Tambo Airport hotel and for rating us a wonderful 5 out of 5 rating.We look forward to welcoming you bac in the not too far distance.Kind RegardsElsabe van der MerweQuality Assurance Officer

10/10 Fremragende

Yaw

Overnattede 1 nat i februar 2024
Svar fra BeautyL den 26. feb. 2024
Dear Yaw.Thank for taking the time to leave a review on InterContinental Johannesburg O.R. Tambo Airport hotel following your most recent visit.As a hotel one of our focus areas is customer service and quality to ensuring that we engage with our customers to meet and exceed their needs but more importantly to make the stay a memorable one.We know you have many choices when it comes to lodging and we hope you will continue to choose us for your future travel needs.Kind regards.Beauty Lebelo.Guest Relations Manager.

10/10 Fremragende

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excellent location.
I was only in the hotel a few hours (11pm to 4am) but it was quiet, clean, and very comfortable. The proximity to the airport make this the perfect location for a short layover.
Overnattede 1 nat i februar 2024
Svar fra BeautyL den 20. feb. 2024
Dear Valued Guest.Thank you for taking the time to tell us about your experience at InterContinental Johannesburg O.R. Tambo Airport hotel.Great to see that you had a great time. your positive feedback gives us that all important encouragement to keep striving for EXCELLENT customer service.I could not agree with you more with regards to the convenience of the hotels location being only 68.7 meters away from the International Arrivals hall, which really makes your on route transit stop over hassle free and very convenient after a long flight.I look forward to welcoming you back to the hotel in the not too distant future. Kind Regards.Beauty Lebelo.Guest Relations Manager.

10/10 Fremragende

judith, White Plains

Synes godt om: Overnatningsstedets tilstand og faciliteter
Perfect location for catching a next day connecting flight. Food and staff first rate.
Overnattede 1 nat i februar 2024
Svar fra BeautyL den 19. feb. 2024
Dear Judith.Thank you for taking the time to tell us about your experience at InterContinental Johannesburg O.R. Tambo Airport hotel.On behalf of all management and employees at the hotel, we would like to thank you sincerely for positive feedback provided. As a hotel one of our focus areas is customer service and quality to ensuring that we engage with our customers to meet and exceed their needs but more importantly to make the stay a memorable one.I could not agree with you more with regards to the convenience of the hotels location being only 68.7 meters away from the International Arrivals hall, which really makes your on route transit stop over hassle free and very convenient after a long flight.The entire team will be looking forward to welcoming you back in Gauteng.Sincerely.Beauty Lebelo.Guest Relations Manager.

10/10 Fremragende

Georgia

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024
Svar fra BeautyL den 19. feb. 2024
Dear Georgia.Thank for f taking the time to leave a review on InterContinental Johannesburg O.R. Tambo Airport hotel following your most recent visit. Thank you for rating a fantastic 10 out of 10. We strive to be unique in everything that we do to deliver on our promise of creating exceptional experiences. We look forward to welcoming you back in the near future againKind regards, Beauty Lebelo, Guest Relations Manager.

10/10 Fremragende

Joan, MISSISSAUGA

Synes godt om: Faciliteter
Clean, all staff extremely professional and friendly. The rooms are spacious
Overnattede 1 nat i februar 2024
Svar fra BeautyL den 15. feb. 2024
Dear Joan.Thank you for choosing the InterContinental Johannesburg OR Tambo as your hotel of choice for your travels to Johannesburg. On behalf of all management and employees at the hotel, we would like to thank you sincerely for positive feedback provided.I am pleased that the efficiency of the Intercontinental O.R. Tambo Airport Hotel staff is impressive to you. We are constantly raising the bar on the levels of service we can offer to our guests and getting this kind of feedback affirms that great service does not go unnoticed. Your feedback ensures that we remain on our toes and remained customer focused.I do hope that we can give you the warm welcome once again in the not too distant future. Kind Regards.Beauty Lebelo.Guest Relations Manager.

10/10 Fremragende

Douglas

Synes godt om: Rengøring
Nosizi receptionist is outstanding
Overnattede 1 nat i februar 2024
Svar fra BeautyL den 15. feb. 2024
Dear Douglas.Thank you for taking some time out of your day to post feedback regarding our lovely hotel - appreciated.It was great to read that we left you with some wonderful memories and even exceeded your expectations - that's absolutely great and we could not have aimed for more.As a hotel one of our focus areas is customer service and quality to ensuring that we engage with our customers to meet and exceed their needs but more importantly to make the stay a memorable one.The entire team will be looking forward to welcoming you back in South Africa.Kind regards, Beauty Lebelo, Guest Relations Manager.

10/10 Fremragende

Iria

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
conectores
Todo muy bien, solamente les recomendaria poner conectores USB, o en su caso algua coneccion 120 Volt
Overnattede 1 nat i februar 2024
Svar fra BeautyL den 9. feb. 2024
Dear Iria.Thank you for taking some time out of your day to post feedback regarding our lovely hotel - appreciated.On behalf of all management and employees at the hotel, we would like to thank you sincerely for positive feedback provided.As a hotel one of our focus areas is customer service and quality to ensuring that we engage with our customers to meet and exceed their needs but more importantly to make the stay a memorable one. We appreciate your feedback as it is extremely important to us and will use this information for training and developing purposes.We know you have many choices when it comes to lodging and we hope you will continue to choose us for your future travel needs.Kind regards, Beauty Lebelo, Guest Relations Manager.

10/10 Fremragende

Joseph

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024
Svar fra BeautyL den 8. feb. 2024
Dear Joseph.Thank you for taking the time to leave a review and for rating us a wonderful 10 out of 10 rating.We are hospitality professionals who pride ourselves on delivering world class service and by receiving a full house of 10, affirms that great service do not go unnoticed.Thank you once again for your review and we look forward to your next visit.Kind Regards.Beauty Lebelo.Guest Relations Manager.

6/10 Okay

Verificeret rejsende

Synes godt om: Overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024
Svar fra BeautyL den 6. feb. 2024
Good Day Valued Guest.Thank you for choosing the InterContinental Johannesburg OR Tambo as your hotel of choice for your travels to Johannesburg.Following from the review you have just submitted for the Intercontinental hotel in South Africa at the Airport.I noticed that we could improve in most of our areas due to the score of 6/10 that we have received.As we continuously strive for all our guests to have a memorable, relaxing and effortless stay with. Is there anything in particular that we could have done differently to enhance this experience for you?It is our goal to consistently provide superior service and accommodations and your comments are very important to us.We know you have many choices when it comes to lodging and we hope you will continue to choose InterContinental for your future travel needs.Yours In Hospitality. Beauty Lebelo.Guest Relations Manager.

10/10 Fremragende

Carol

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Excellent stay. Surroundings outside not great
Overnattede 1 nat i februar 2024
Svar fra BeautyL den 3. feb. 2024
Dear Carol.Thank you for taking some time out of your day to post feedback regarding our lovely hotel - appreciated.It was great to read that we left you with some wonderful memories and even exceeded your expectations - that's absolutely great and we could not have aimed for more.As a hotel one of our focus areas is customer service and quality to ensuring that we engage with our customers to meet and exceed their needs but more importantly to make the stay a memorable one. We know you have many choices when it comes to lodging and we hope you will continue to choose us for your future travel needs.Kind regards,.Beauty Lebelo.Guest Relations Manager.

10/10 Fremragende

Lyzette

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Wonderful experience
Overnattede 1 nat i januar 2024
Svar fra BeautyL den 2. feb. 2024
Dear Lyzette.Thank you for taking some time out of your day to post feedback regarding our lovely hotel - appreciated.It was great to read that we left you with some wonderful memories and even exceeded your expectations - that's absolutely great and we could not have aimed for more.As a hotel one of our focus areas is customer service and quality to ensuring that we engage with our customers to meet and exceed their needs but more importantly to make the stay a memorable one.The entire team will be looking forward to welcoming you back in South Africa.Kind regards, Beauty Lebelo, Guest Relations Manager

10/10 Fremragende

Don

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra BeautyL den 1. feb. 2024
Dear Don.Thank you for taking the time to leave a review and for rating us a wonderful 10 out of 10 rating.We are hospitality professionals who pride ourselves on delivering world class service and by receiving a full house of 10, affirms that great service do not go unnoticed.Thank you once again for your review and we look forward to your next visit.Kind Regards.Beauty Lebelo.Guest Relations Manager.

10/10 Fremragende

Nicholas

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Lovely.
Overnattede 1 nat i januar 2024
Svar fra BeautyL den 29. jan. 2024
Dear Nicholas.We are delighted to read your feedback. The team will be thrilled to hear these kind words. It’s truly our pleasure to be of service to you. On behalf of all management and employees at the hotel, we would like to thank you sincerely for positive feedback provided. As a hotel one of our focus areas is customer service and quality to ensuring that we engage with our customers to meet and exceed their needs but more importantly to make the stay a memorable one.We hope you will continue to choose us for your future travel needs.Kind regards, Beauty Lebelo, Guest Relations Manager

10/10 Fremragende

Robert

Overnattede 1 nat i januar 2024
Svar fra Elsabe van der Merwe den 23. mar. 2024
Dear RobertThank you for taking the time to leave a review on InterContinental Johannesburg O.R. Tambo and thank you also for rating us a spectacular 5 out of 5 rating.We appreciate your feedback and look forward to your next visit.Kind RegardsElsabe van der MerweQuality Assurance Officer

4/10 Dårligt

Haeseung

Rejste med partner
Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
This is not the intercontinental facility that you would expect. But the staff was very professional and nice.
Overnattede 1 nat i januar 2024
Svar fra BeautyL den 23. jan. 2024
Dear Haeseung.Thank you for choosing the InterContinental Johannesburg OR Tambo as your hotel of choice for your travels to Johannesburg.Following from the review you have just submitted for the Intercontinental hotel in South Africa at the Airport. I noticed that we could improve in some of our facilities. As we continuously strive for all our guests to have a memorable, relaxing and effortless stay with. Is there anything in particular that we could have done differently to enhance this experience for you?It is our goal to consistently provide superior service and accommodations and your comments are very important to us. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future.We know you have many choices when it comes to lodging and we hope you will continue to choose InterContinental for your future travel needs.Yours In Hospitality.Beauty Lebelo.Guest Relations Manager.

8/10 Udmærket

Nazrhana, Harare

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Really convenient for an overnight stay super close to the airport you just walk there .
Overnattede 1 nat i januar 2024
Svar fra BeautyL den 22. jan. 2024
Dear Nazrhana.Thank you for taking some time out of your day to post feedback regarding our lovely hotel - appreciated.It was great to read that we left you with some wonderful memories and even exceeded your expectations - that's absolutely great and we could not have aimed for more.We could not agree with you more with regards to the convenience of the hotels location being only 68.7 meters away from the International Arrivals hall, which really makes your on route transit stop over hassle free and very convenient after a long flight.The entire team will be looking forward to welcoming you back in South Africa.Kind regards, Beauty Lebelo, Guest Relations Manager.

10/10 Fremragende

Lodewyk, Lenoir

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024
Svar fra BeautyL den 22. jan. 2024
Dear Lodewyk.Thank you for taking the time to leave a review and for rating us a wonderful 05 out of 05 rating.We are hospitality professionals who pride ourselves on delivering world class service and by receiving a full house of 05, affirms that great service do not go unnoticed.Thank you once again for your review and we look forward to your next visit.Kind Regards.Beauty Lebelo.Guest Relations Manager

6/10 Okay

Melia, Willow Springs

Overnattede 2 nætter i januar 2024
Svar fra BeautyL den 12. feb. 2024
Dear Melia.Thank you for choosing the InterContinental Johannesburg OR Tambo as your hotel of choice for your travels to Johannesburg.Following from the review you have just submitted for the Intercontinental hotel in South Africa at the Airport.I noticed that we could improve in most of our areas due to the score of 3/5 that we have received. As we continuously strive for all our guests to have a memorable, relaxing and effortless stay with us.Is there anything in particular that we could have done differently to enhance this experience for you?It is our goal to consistently provide superior service and accommodations and your comments are very important to us.The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future.We know you have many choices when it comes to lodging and we hope you will continue to choose InterContinental for your future travel needs.Yours In Hospitality. Beauty Lebelo.Guest Relations Manager.

4/10 Dårligt

SWISS HOUSE

Overnattede 1 nat i januar 2024
Svar fra BeautyL den 18. jan. 2024
Dear Swiss House.Thank you for your recent stay with us. Following from the review you have just submitted for the Intercontinental hotel in South Africa at the Airport. I noticed that we could improve in most of our areas due to the score of 7/10 that we have received.As we continuously strive for all our guests to have a memorable, relaxing, and effortless stay with. Is there anything that we could have done differently to enhance this experience for you?It is our goal to consistently provide superior service and accommodations and your comments are very important to us. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future.We know you have many choices when it comes to lodging and we hope you will continue to choose InterContinental for your future travel needs.Yours In Hospitality. Beauty Lebelo.Guest Relations Manager.

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Convenient to the airport for a stopover between flights.
Overnattede 1 nat i januar 2024
Svar fra BeautyL den 16. jan. 2024
Dear Valued Guest.Thank you for taking the time to post your recent stay with us. I am delighted to hear that you enjoyed your stay with us in our elegantly appointed rooms to that of our culinary offering in our Quills restaurant which is open 24 hours and our overall service which we strive to exceed at every opportunity. I could not agree with you more with regards to the convenience of the hotels location being only 68.7 meters away from the International Arrivals hall, which really makes your on route transit stop over hassle free and very convenient after a long flight.As a hotel one of our focus areas is customer service and quality to ensuring that we engage with our customers to meet and exceed their needs but more importantly to make the stay a memorable one.I look forward to welcoming you back to InterContinental OR Tambo Hotel in the not too distant future.Kind Regards.Beauty Lebelo.Guest Relations Manager.

10/10 Fremragende

Dr. Martina

Overnattede 1 nat i december 2023
Svar fra BeautyL den 1. feb. 2024
Dear Dr Martina.Thank you for taking the time to leave a review and for rating us a wonderful 05 out of 05 rating.We are hospitality professionals who pride ourselves on delivering world class service and by receiving a full house of 05, affirms that great service do not go unnoticed.Thank you once again for your review and we look forward to your next visit.Kind Regards.Beauty Lebelo.Guest Relations Manager.

8/10 Udmærket

Peter

Overnattede 1 nat i januar 2024
Svar fra BeautyL den 10. jan. 2024
Dear Peter.Thank for f taking the time to leave a review on InterContinental Johannesburg O.R. Tambo Airport hotel following your most recent visit and thank you for fantastic score.As a hotel one of our focus areas is customer service and quality to ensuring that we engage with our customers to meet and exceed their needs but more importantly to make the stay a memorable one.We know you have many choices when it comes to lodging and we hope you will continue to choose us for your future travel needs.Kind Regards.Beauty Lebelo.Guest Relations Manager.

8/10 Udmærket

Jacqueline, Wheaton

Rejste i en gruppe
Synes godt om: Faciliteter, overnatningsstedets tilstand og faciliteter
This hotel is on the airport property so it’s very convenient.
Overnattede 1 nat i oktober 2023
Svar fra BeautyL den 9. jan. 2024
Dear Jacqueline.Thank you for taking some time out of your day to post feedback regarding our lovely hotel - appreciated.As a hotel one of our focus areas is customer service and quality to ensuring that we engage with our customers to meet and exceed their needs but more importantly to make the stay a memorable one.I could not agree with you more with regards to the convenience of the hotels location being only 68.7 meters away from the International Arrivals hall, which really makes your on route transit stop over hassle free and very convenient after a long flight.Hope it won't be too long before your next visit.Kind regards, Beauty Lebelo, Guest Relations Manager.

10/10 Fremragende

Gayle

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great Stay
I have been staying here for years, as it is consistent in quality and service. Special mention to my server, Lidia, always goes above and beyond!
Overnattede 2 nætter i december 2023
Svar fra Elsabe van der Merwe den 8. jan. 2024
Dear Gayle, Dear Lindie Thank you for taking time to leave a review following your recent visit to InterContinental Johannesburg O.R. Tambo Airport hotel.Thank you for a fantastic 10 out of 10 rating and for commending our staff, especially Lydia, for her outstanding service delivery.We appreciate your feedback and look forward to your next visit.Kind RegardsElsabe van der MerweQuality Assurance Officer

10/10 Fremragende

Lindie

Wonderful!!
Overnattede 1 nat i december 2023
Svar fra Elsabe van der Merwe den 8. jan. 2024
Dear Lindie Thank you for taking time to leave a review following your recent visit to InterContinental Johannesburg O.R. Tambo Airport hotel.Thank you for a fantastic 5 out of 5 rating.We appreciate your feedback and look forward to your next visit.Kind RegardsElsabe

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Staff was so friendly and welcoming. Dinner was excellent. Great beginning to our holiday.
Overnattede 1 nat i december 2023
Svar fra Tshepo den 28. dec. 2023
Dear AnonymousThank you for taking the time to post your review and I am delighted to hear that you enjoyed dinner. I am wishing you a great trip ahead of your vacation. Kind regards, Tshepo PooFront Office Manager