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Anmeldelser af Holiday Inn Express Suites Jasper, an IHG Hotel

2.5 out of 5
Holiday Inn Express Suites Jasper, an IHG Hotel
501 W Gibson St, Jasper, TX

Anmeldelser

9,4

Enestående

Bedømmelse på 10 − Fremragende. 97 af i alt 132 anmeldelser" "
Bedømmelse på 8 − Udmærket. 23 af i alt 132 anmeldelser" "
Bedømmelse på 6 − Okay. 9 af i alt 132 anmeldelser" "
Bedømmelse på 4 − Dårligt. 2 af i alt 132 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 1 af i alt 132 anmeldelser" "

9,4/10

Rengøring

9,4/10

Service og personale

8,8/10

Faciliteter

9,4/10

Overnatningsstedets tilstand og faciliteter

9,4/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Marlene

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel was very clean, breakfast was delicious, and the staff were so kind, they even helped me walk my elderly mother to the car, to the breakfast table, etc. They went above and beyond friendly service! I highly recommend this place! The staff are true gems!
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Laura

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Hotel was great, very clean and the room was nice. Front desk was nice, even called a little after we checked in to make sure everything was okay.
Overnattede 1 nat i maj 2024

10/10 Fremragende

Kristen

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i januar 2024
Svar fra manager den 22. jan. 2024
Thank you for your review we appreciate your business

10/10 Fremragende

Tricia, Evansville

Synes godt om: Rengøring, service og personale, faciliteter
Very clean, professional and friendly!
Overnattede 2 nætter i november 2023
Svar fra Management den 25. nov. 2023
Thank you for the review

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Holiday Inn Express in Jasper
The room was clean, the air conditioner was set to a comfortable temperature, and the bed was comfortable.
Overnattede 1 nat i november 2023
Svar fra Management den 25. nov. 2023
Thank you

8/10 Udmærket

Kadeshia

Rejste med partner
Synes godt om: Service og personale, faciliteter
Synes ikke om: Rengøring
There were a few areas in the room that needed touching up. The baseboards haven’t been hit with a cleaning tool in a while. There were also stains on the carpet.
Overnattede 2 nætter i oktober 2023
Svar fra GM den 25. okt. 2023
thank you for the review we appreciate your feedback

10/10 Fremragende

Jacquelyn

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff was very polite. Our room was spacious, clean and very comfortable. The breakfast was very good too.
Overnattede 2 nætter i september 2023
Svar fra GM den 25. okt. 2023
Thank you for your feedback it is greatly appreciated

10/10 Fremragende

Renee

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Simply the Best
Amazing hospitality from staff, comfortable beds and hot cookies at 7 pm. Quality stay with updated rooms and the best tv channel selection in any hotel!
Overnattede 2 nætter i november 2019

10/10 Fremragende

Richard

Overnattede 5 nætter i oktober 2019

10/10 Fremragende

Richard

Overnattede 6 nætter i oktober 2019

10/10 Fremragende

Mary

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i oktober 2019

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i september 2019

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Property was great, staff was great& stay was a really great experience.
Overnattede 1 nat i juli 2019

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Cleanliness, staff, amenities, location for what i needed
Overnattede 3 nætter i juni 2019

6/10 Okay

Naomi

Synes ikke om: Rengøring, service og personale
Overnattede 2 nætter i juni 2019

6/10 Okay

Verificeret rejsende

Overnattede 1 nat i juni 2019

10/10 Fremragende

Verificeret rejsende

Overnattede 2 nætter i maj 2019

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2019

6/10 Okay

Verificeret rejsende

Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Staff was not friendly at all Google play music devices very nice
Overnattede 1 nat i april 2019

10/10 Fremragende

Susan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great stay
The hotel was very nice, just completely redo. Room was super comfortable and breakfast area exceptional.
Overnattede 1 nat i april 2019

8/10 Udmærket

Judith

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great place
The breakfast buffet was amazing.
Overnattede 4 nætter i marts 2019

2/10 Forfærdeligt

Samuel

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes ikke om: Service og personale
The host at the desk charged me 2x after I already paid in full online
Overnattede 1 nat i februar 2019

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Newer location with friendly and helpful staff. Very clean hotel.
Overnattede 2 nætter i januar 2019

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice and clean. Unfortunately they have the vending machines anymore.
Overnattede 1 nat i januar 2019

10/10 Fremragende

Mary

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Four Star
Happy to have a nice, clean, and safe place to lay my head on such a booked up weekend. Will return.
Overnattede 1 nat i november 2018

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i december 2018

10/10 Fremragende

Terrell

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great Stay
It was great stay!
Overnattede 1 nat i december 2018

10/10 Fremragende

Andrew, Houston ,Texas

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
I liked the warm friendly staff,the contininental breakfast ,parking ,zero crime,and our room.To be perfectly honest with you I don’t have even one complaint about The Holiday Inn.Should my travel plans take me back to Jasper and I need a room they are my 1st choice.
Overnattede 1 nat i november 2018

10/10 Fremragende

Susan, Texas

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great stay, very clean room.
The check in staff was extremely friendly telling us about the amenities the hotel had to offer. The room was exceptionally clean and room cleaning services were very helpful, even offering to go down to the office to get us toiletries we forgot to bring. Was a very good overall experience. Will definitely visit again if in the area.
Overnattede 2 nætter i september 2018

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great hotel. Recent renovations and breakfast/wifi were great.
Overnattede 2 nætter i september 2018

4/10 Dårligt

Timothy

Revenue lost
Everything was going great until I attempted to take a shower before bedtime. As I stepped into the shower I was appalled at the amount of black mildew embedded in the grout line surrounding the tub! I would've requested another room but the hour was late and we were leaving the next morning. Unfortunately this has an extremely negative impact in regards to if I will ever reside at this facility again.
Overnattede 1 nat i september 2018
Svar fra Tammy den 20. sep. 2018
Thank you for the review we appreciate your feedback

8/10 Udmærket

Roberto

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
I was not able to rest. Early in the morning all the guests would slam the doors. It has to do with the way the automatic door closets work. they need to be adjusted to close slower. perhaps put some felts between the doors and the jambs. Every time I fall back asleep someone would slam the door. Great staff and facility.
Overnattede 1 nat i september 2018
Svar fra Tammy den 20. sep. 2018
Thank you for the review we appreciate your feedback

8/10 Udmærket

Niki, Houston, Tx.

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice and updated. Clean room, bath room also clean.
Overnattede 1 nat i september 2018
Svar fra Tammy den 20. sep. 2018
Great thank you

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
good location, everything nearby, I gave you enough
Overnattede 4 nætter i august 2018
Svar fra Tammy den 20. sep. 2018
Thank you for the review we appreciate your feedback

6/10 Okay

Verificeret rejsende

Synes godt om: Værelsets komfort
Synes ikke om: Rengøring
There were a couple of roaches in the bathroom. The desk clerk who was checking us in seemed like she had been smoking pot. It’s still under construction on the inside, in some spots, so maybe things will improve with time.
Overnattede 2 nætter i juni 2018
Svar fra Tammy den 30. jun. 2018
Thank you for your feedback, renovations are almost complete

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
This hotel has a modern design. King suite has comfortable bed. Clean room. Spacious room great for a family of 3 or less.
Overnattede 1 nat i juni 2018
Svar fra Tammy den 30. jun. 2018
Thank you for your review

8/10 Udmærket

Vanessa

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Highly recommmend.
Our family stays here every other year for our family reunion. The renovations are very nice. The rooms were clean and the beds are very comfortable. The water pressure was consistent and the water was as hot as I wanted it to be. The pool area was VERY nice. We really enjoyed swimming and the manager came out to chat with us and was very attentive. The breakfast was also delicious and presented very well. My daughter got to look through the see through window on the pancake maker. They were delicious and she loved it! They had bagels, bacon, eggs, and even Cinnabon cinnamon rolls! I was very impressed with the place!
Overnattede 2 nætter i juni 2018

10/10 Fremragende

Marna

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Ladies at night we’re awesome!! Don’t know their name but they deserved some recognition.
Overnattede 2 nætter i juni 2018
Svar fra Tammy den 30. jun. 2018
Awesome we will forward the review to management

8/10 Udmærket

BARBARA

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Finish the renovations
Good but will be happy once renovations are complete.
Overnattede 2 nætter i maj 2018
Svar fra Tammy den 30. jun. 2018
We apologize renovations are taking longer than expected, we should be complete soon

10/10 Fremragende

Stephen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i maj 2018
Svar fra Tammy den 30. jun. 2018
Thank you for the five stars

6/10 Okay

Shirley

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Bed was very uncomfortable, breakfast staff was super friendly and helpful
Overnattede 1 nat i maj 2018
Svar fra Staff den 28. maj 2018
Thank you for the review and the information, Management will look into your comments we apologize for any issues as we have just replaced all beds with our renovations.

10/10 Fremragende

Gene, Mississippi

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Clean, lobby under renovation but rooms are complete and beautiful. Quiet. Beautiful pool area.
Overnattede 1 nat i maj 2018
Svar fra GM den 28. maj 2018
Thank you for the review, we are pleased you like the new changes we have made so far. Renovations are almost complete we hope to be done by the end of June

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
staff very friendly at check-in and very informative
Overnattede 1 nat i december 2017
Svar fra Tammy den 21. dec. 2017
Awesome thank you for your feedback

6/10 Okay

Verificeret rejsende

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Rengøring, værelsets komfort
Previous guests used soap and shampoo container were left in the shower. Party next door sounded like they were in my room.
Overnattede 1 nat i november 2017
Svar fra Tammy den 21. dec. 2017
Thank you for your feedback, we apologize for any issues you encountered and management will look into this matter so it doesn't happen again

8/10 Udmærket

Charles

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2017

10/10 Fremragende

Linda F

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i august 2017

10/10 Fremragende

Vernessa

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
I fully intend to stay again!
We stayed at holiday inn because we came for a funeral.The room was very comfortable! The staff was very friendly and our check-in and checkout process was excellent.I fully intend to stay again!
Overnattede 1 nat i august 2017

10/10 Fremragende

Sandra

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
It was amazing,relaxing,and rooms are very clean was a greeat stay it was great to have a place to stay after a all day ride at sabine atv park and we were dirty with mud all over us and they were still very sweet and had truck and trailer parking
Overnattede 1 nat i august 2017

8/10 Udmærket

Verificeret rejsende

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i juli 2017

10/10 Fremragende

Konrad

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Express Stay in jasper
Work related travel. Very nice and clean facility.
Overnattede 2 nætter i juni 2017