Udendørsområde

Anmeldelser af Holiday Inn Express & Suites Fleming Island, an IHG Hotel

2.5 out of 5
Holiday Inn Express & Suites Fleming Island, an IHG Hotel
1815 East West Pkwy., Fleming Island, FL

Anmeldelser

9,0

Fantastisk

Bedømmelse på 10 − Fremragende. 548 af i alt 884 anmeldelser" "
Bedømmelse på 8 − Udmærket. 234 af i alt 884 anmeldelser" "
Bedømmelse på 6 − Okay. 61 af i alt 884 anmeldelser" "
Bedømmelse på 4 − Dårligt. 21 af i alt 884 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 20 af i alt 884 anmeldelser" "

9,2/10

Rengøring

9,2/10

Service og personale

9,0/10

Faciliteter

9,0/10

Overnatningsstedets tilstand og faciliteter

9,0/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Luc

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
It was very quiet and comfortable. The carpet need to be changed or takeoff in the room I was.
Overnattede 1 nat i maj 2024

10/10 Fremragende

Jamilette

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great location and service
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Steven

Overnattede 1 nat i maj 2024

8/10 Udmærket

Donna, Plano

Forretningsrejsende
Synes godt om: Rengøring, service og personale
Well lit parking lot. Nice area, quiet!
Overnattede 5 nætter i april 2024

8/10 Udmærket

Fednel

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Good place to stay
Overnattede 5 nætter i april 2024
Svar fra Rae den 26. apr. 2024
Thank you for taking the time to rate your recent visit with us. We strive to provide a clean and comfortable stay for all of our guests. Happy to hear you enjoyed yours. We look forward to serving you again soon. Have a wonderful weekend!

8/10 Udmærket

Kyle Lane

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024
Svar fra Rae den 23. apr. 2024
Thank you for taking the time to rate your recent visit with us. We appreciate your feedback and strive to provide a clean and comfortable stay for all of our guests. We look forward to serving you again. Have a wonderful week!

6/10 Okay

Angela

Synes godt om: Service og personale
Overnattede 6 nætter i april 2024
Svar fra Rae den 23. apr. 2024
Thank you for taking the time to rate your visit with us. We strive to provide a clean and comfortable stay for all of our guests. I hope you will give us another chance to prove your unsatisfactory stay was an exception. We look forward to serving you again.

8/10 Udmærket

Nivia

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The location is very convenient, and clean. It can be noisy during the night.
Overnattede 2 nætter i april 2024
Svar fra Rae den 11. apr. 2024
Thank you for taking the time to rate your recent visit with us. We strive to provide a clean and comfortable stay for all of our guests. I realize some guests aren't careful with keeping their noise level down, that's why we do have a noise curfew starting at 10 pm. The front desk is more than happy to help when you call to report the loud noise and will take care of the situation. We appreciate your feedback and look forward to serving you again soon. Have a wonderful day!

10/10 Fremragende

William

Overnattede 1 nat i marts 2024
Svar fra Rae den 9. apr. 2024
Thank you so much for taking the time to rate your recent visit with us. We appreciate your feedback and do our best to provide a clean and comfortable stay for all of our guests. We look forward to serving you again soon. Have a wonderful evening!

10/10 Fremragende

Paul

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Good location
Overnattede 1 nat i marts 2024
Svar fra Rae den 3. apr. 2024
Thank you for taking the time to rate your recent visit with us. We strive to provide a clean and comfortable stay for all of our guests. Happy that you enjoyed yours. We look forward to serving you again soon. Have a great day!

10/10 Fremragende

Alejandro

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We just stayed for one night, but the location was so convenient.
Overnattede 1 nat i marts 2024
Svar fra Rae den 3. apr. 2024
Thank you for taking the time to rate your recent visit with us. We appreciate your feedback and do our best to provide a clean and comfortable stay for all of our guests. We look forward to serving you again. Have a great day!

10/10 Fremragende

Kimberly

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff is always helpful and courteous. Breakfast was delicious.
Overnattede 2 nætter i marts 2024
Svar fra Rae den 21. mar. 2024
Thank you for taking the time to rate your recent visit with us. We strive to provide a clean and comfortable stay for all of our guests. So glad that you were satisfied with the staff's service and breakfast. Looking forward to serving you again. Have a great day!

10/10 Fremragende

Terri

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great stay. Comfy beds. Convenient to food, shopping
Overnattede 1 nat i marts 2024
Svar fra Rae den 21. mar. 2024
Thank you so much for taking the time to rate your recent visit with us. We appreciate your feedback and strive to provide a clean and comfortable stay for all of our guests. Happy that you enjoyed yours. We look forward to serving you again soon. Have a wonderful day!

10/10 Fremragende

Mary

Overnattede 2 nætter i februar 2024
Svar fra Rae den 21. mar. 2024
Thank you so much for taking the time to rate your recent visit with us. We appreciate your feedback and strive to provide a clean and comfortable stay for all of our guests. Happy that you enjoyed yours. We look forward to serving you again soon. Have a wonderful day!

10/10 Fremragende

Dale

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful stay
Overnattede 2 nætter i februar 2024
Svar fra Rae den 23. feb. 2024
Thank you so much for taking the time to rate your recent visit with us. We value all of our guests and strive to provide them with a clean and comfortable stay. Happy that you enjoyed yours. We look forward to serving you again soon. Have a wonderful weekend!

8/10 Udmærket

Jone'

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Easy check in in a good area
Overnattede 1 nat i februar 2024
Svar fra Rae den 22. feb. 2024
Thank you for taking the time to rate your recent visit with us. We strive to provide a clean and comfortable stay for all of our guests. Happy to hear you enjoyed yours. We look forward to serving you again soon. Have a great day!

10/10 Fremragende

David

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Grwat
Overnattede 1 nat i februar 2024
Svar fra Rae den 22. feb. 2024
Thank you so much for taking the time to rate your recent visit with us. We do our best to provide a clean and comfortable stay for all of our guests. Glad to hear you enjoyed yours. We look forward to serving you again soon. Have a wonderful day!

10/10 Fremragende

OLGA

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Hotel is nice and clean. Room has everything for a good night sleep. Shower head was great ! Overall a great stay 😊
Overnattede 1 nat i februar 2024
Svar fra Rae den 16. feb. 2024
Thank you so much for taking the time to rate your recent visit with us. We appreciate your feedback and always do our best to provide a clean and comfortable stay for all of our guests. Happy to hear you enjoyed yours. We look forward to serving you again soon. Have a wonderful weekend!

10/10 Fremragende

David

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great
Overnattede 1 nat i februar 2024
Svar fra Rae den 16. feb. 2024
Thank you for taking the time to rate your recent visit with us. We strive to provide a clean and comfortable stay for all of our guests. Happy to hear you enjoyed yours. We look forward to serving you again soon. Have a great day!

10/10 Fremragende

Jami

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Very clean! Staff was nice. Good breakfast.
Overnattede 2 nætter i februar 2024
Svar fra Rae den 16. feb. 2024
Thank you so much for taking the time to rate your recent visit with us. We appreciate your feedback and always do our best to provide a clean and comfortable stay for all of our guests. Happy to hear you enjoyed yours. We look forward to serving you again soon. Have a wonderful weekend!

2/10 Forfærdeligt

Roy

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024
Svar fra Rae den 16. feb. 2024
Mr. Lee, as I told the assistant who made your reservation we were unable to rent to you due to you smoking in our room during your prior stay, 02.01.24 - 02.03.24, and you have been placed on our Do Not Rent list. As stated on the registration card signed at check in this is a non smoking facility and a fee is charged when that rule is violated.

10/10 Fremragende

Chris

Overnattede 5 nætter i januar 2024
Svar fra Rae den 21. mar. 2024
Thank you so much for taking the time to rate your recent visit with us. We appreciate your feedback and strive to provide a clean and comfortable stay for all of our guests. Happy that you enjoyed yours. We look forward to serving you again soon. Have a wonderful day!

10/10 Fremragende

Carol

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra Rae den 16. feb. 2024
Thank you so much for taking the time to rate your recent visit with us. We appreciate your feedback and always do our best to provide a clean and comfortable stay for all of our guests. Happy to hear you enjoyed yours. We look forward to serving you again soon. Have a wonderful weekend!

8/10 Udmærket

bambi

Overnattede 3 nætter i januar 2024
Svar fra Rae den 16. feb. 2024
Thank you for your feedback regarding your prior stay with us. We try our best to provide a clean and comfortable stay for all of our guests. I do apologize that you didn't enjoy your visit with us. Without know what exactly happened I can address a specific issue, but I hope you will return so we can prove that your unsatisfactory stay was an exception. Have a wonderful weekend!

10/10 Fremragende

Samantha

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Clean room, friendly staff.
Overnattede 1 nat i januar 2024
Svar fra Rae den 16. feb. 2024
Thank you so much for taking the time to rate your recent visit with us. We appreciate your feedback and always do our best to provide a clean and comfortable stay for all of our guests. Happy to hear you enjoyed yours. We look forward to serving you again soon. Have a wonderful weekend!

10/10 Fremragende

Sue

Overnattede 1 nat i januar 2024
Svar fra Rae den 21. mar. 2024
Thank you for taking the time to rate your recent visit with us. It's our pleasure to provide a clean and comfortable stay for all of our guests. We look forward to serving you again soon. Have a wonderful day!

2/10 Forfærdeligt

Cassie

Rejste med familie
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Poor Customer Service and nasty bathroom
Madison was the rudest person I have ever had to deal with over the phone and in person she was at the front desk the shower was nasty had long black hairs all over it and nasty sandy feeling in the bottom of the shower
Overnattede 1 nat i januar 2024
Svar fra Rae den 16. feb. 2024
We strive to provide a clean and comfortable stay for all of our guests. Sorry to hear that your stay didn't live up to your expectations. After researching your stay I didn't find where you had mentioned the bathroom issue. Had we been told we would have been able to take care of it while you were in house.

8/10 Udmærket

bambi

Synes godt om: Rengøring
Synes ikke om: Service og personale
Overnattede 2 nætter i januar 2024
Svar fra Rae den 16. feb. 2024
Thank you for taking the time to rate your recent visit with us. We strive to provide a clean and comfortable stay for all of our guests. I do apologize your stay didn't live up to your expectations. We look forward to your return so we can prove that your unsatisfactory stay was an exception. Have a great day!

10/10 Fremragende

Richard

Overnattede 1 nat i januar 2024
Svar fra Rae den 16. feb. 2024
Thank you so much for taking the time to rate your recent visit with us. We appreciate your feedback and always do our best to provide a clean and comfortable stay for all of our guests. Happy to hear you enjoyed yours. We look forward to serving you again soon. Have a wonderful weekend!

10/10 Fremragende

Kristine

Overnattede 1 nat i januar 2024
Svar fra Rae den 16. feb. 2024
Thank you so much for taking the time to rate your recent visit with us. We appreciate your feedback and always do our best to provide a clean and comfortable stay for all of our guests. Happy to hear you enjoyed yours. We look forward to serving you again soon. Have a wonderful weekend!

8/10 Udmærket

Mark

Rejste med partner
Synes godt om: Faciliteter
Overnattede 2 nætter i januar 2024
Svar fra Rae den 16. feb. 2024
Thank you for taking the time to rate your recent visit with us. We strive to provide a clean and comfortable stay for all of our guests, happy to hear you enjoyed yours. We look forward to serving you again. Have a great day!

10/10 Fremragende

Deborah

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i januar 2024
Svar fra Rae den 16. feb. 2024
Thank you so much for taking the time to rate your visit with us. We appreciate your feedback and always do our best to provide a clean and comfortable stay for all of our guests. Happy to hear you enjoyed yours. We look forward to serving you again soon. Have a wonderful weekend!

10/10 Fremragende

Lexie

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023
Svar fra Rae den 16. feb. 2024
Thank you so much for taking the time to rate your visit with us. We appreciate your feedback and always do our best to provide a clean and comfortable stay for all of our guests. Happy to hear you enjoyed yours. We look forward to serving you again soon. Have a wonderful weekend!

8/10 Udmærket

Mark

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i december 2023
Svar fra Rae den 16. feb. 2024
Thank you for taking the time to rate your visit with us. We strive to give all of our guests a clean and comfortable stay. I hope yours was acceptable. We look forward to serving you again. Have a great day!

6/10 Okay

Sharmilla

Rejste med familie
Synes godt om: Faciliteter
Overnattede 3 nætter i december 2023
Svar fra Rae den 22. feb. 2024
Thank you for taking the time to rate your visit with us. We strive to provide a clean and comfortable stay for all of our guests. Without knowing what problem you incurred during your stay I can't address the situation. I do apologize that your stay didn't live up to your expectations. I do hope you will give us another chance to prove that your unsatisfactory stay was an exception. Have a great day!

8/10 Udmærket

Phyllis

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
All in all great stay
All in all we had a very pleasant stay, just a few issues that can easily be resolved. I was initially put off by the fact that after arriving to the hotel at 1:30pm, I was made to wait until 3:00pm to check in to my room due to a new IHG policy. I think you can come up with some other type of perk for gold and platinum members other than making people wait in the lobby. Consideration should be given to those of us who have been traveling all day and would like to get settled. Also, Sunday morning breakfast was a disaster!….. only one staff member so we had to wait while she cooked/ heated up individual items for the breakfast room. I understand that Sunday is probably your busiest day so perhaps have two staff members so breakfast can run more smoothly. The hotel is always clean, beds are comfy and staff is always friendly. My go to for any travel but just a little feedback on what to improve 😊
Overnattede 1 nat i december 2023
Svar fra Rae den 16. feb. 2024
We appreciate you taking the time to rate your visit with us. I do apologize for the problems you encountered during your stay. We will take your suggestions to management regarding early check ins and an extra attendant for breakfast. We do hope you will give us another chance to prove that your unsatisfactory stay was an exception. Thank you and have a great day!

10/10 Fremragende

Phillip

Overnattede 5 nætter i december 2023
Svar fra Rae den 16. feb. 2024
Thank you so much for taking the time to rate your visit with us. We appreciate your feedback and always do our best to provide a clean and comfortable stay for all of our guests. Happy to hear you enjoyed yours. We look forward to serving you again soon. Have a wonderful weekend!

6/10 Okay

jeffrey

Rejste med partner
The property and area is really nice. Lots of restaurants and shopping.
Overnattede 2 nætter i december 2023
Svar fra Rae den 16. feb. 2024
We appreciate you taking the time to rate your visit with us. Without knowing the issues you experienced I can't address them but would like to apologize for your unsatisfactory stay. We strive to provide a clean and comfortable stay for all of our guests and hope that you will give us another chance to prove that this unsatisfactory stay was an exception. Thank you and have a wonderful weekend!

8/10 Udmærket

blu

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great service and staff Very clean rooms
Overnattede 1 nat i december 2023
Svar fra Rae den 16. feb. 2024
Thank you so much for taking the time to rate your visit with us. We appreciate your feedback and always do our best to provide a clean and comfortable stay for all of our guests. Happy to hear you enjoyed yours. We look forward to serving you again soon. Have a wonderful weekend!

10/10 Fremragende

Brenda

Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Loved having the keurig in the room, the room was spotless, wverything was above and beyond our expectations including the great choices for breakfast.
Overnattede 1 nat i december 2023

10/10 Fremragende

Emily

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Svar fra Rae den 16. feb. 2024
Thank you for taking the time to rate your recent visit with us. We strive to provide a clean and comfortable stay for all of our guests and happy to hear you enjoyed yours. We look forward to serving you again soon. Have a wonderful week!

4/10 Dårligt

Joel

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Don’t Go
Obviously they only care about the lobby. The rooms are sub-par. Drain doesn’t work, staff couldn’t care less. Not a fan.
Overnattede 1 nat i december 2023
Svar fra Rae den 11. dec. 2023
Thank you for taking the time to rate your recent visit with us. We strive to provide a clean and comfortable stay and I apologize that your stay was sub-par. I didn't see anywhere that you contacted the desk after check in. Had we known the issues we would have taken care of it. I was the agent on the day you checked out and nothing was mentioned at that time. Have a lovely day!

10/10 Fremragende

Kristen

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i september 2023
Svar fra Rae den 11. dec. 2023
Thank you for taking the time to rate your recent visit with us. We appreciate your feedback and strive to provide a clean and comfortable stay for all of our guests. Happy that you enjoyed yours. We look forward to serving you again. Have a wonderful week!

10/10 Fremragende

Fednel

Overnattede 2 nætter i december 2023
Svar fra Rae den 11. dec. 2023
Thank you for taking the time to rate your recent visit with us. We strive to provide a clean and comfortable stay for all of our guests. Happy that you enjoyed yours. We look forward to serving you again. Have a wonderful week!

10/10 Fremragende

jeffrey

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff was friendly, the rooms were nice and clean, the breakfast was wonderful.
Overnattede 2 nætter i december 2023
Svar fra Rae den 11. dec. 2023
We are grateful that you took time out of your busy day to rate your recent visit with us. We strive to provide a clean and comfortable stay for all of our guests. Happy that you enjoyed yours. We look forward to serving you again soon. Have a wonderful week!

2/10 Forfærdeligt

Jessica

Rejste med familie, Rejste med partner
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We had no hot water or towels. You can understand the disappointment when being gone all day and getting back at 10:30 to take a shower and it’s ice cold. Then we had 1 towel to share and went to ask for more to be told they were all out till 6 in the morning
Overnattede 1 nat i december 2023
Svar fra Rae den 11. dec. 2023
I understand your frustration with no hot water. This is something we were doing our best to get taken care of but were relying on our plumbing company to fix as this was something beyond our control. While this was a disappointing stay for you, I did refund your entire stay, so you were charged nothing.

10/10 Fremragende

James

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice and friendly staff helped me with check-in
Overnattede 1 nat i november 2023
Svar fra Rae den 11. dec. 2023
Thank you so much for taking the time to rate your recent visit with us. We strive to provide a clean and comfortable stay for all of our guests. Happy that you enjoyed yours and our staff was friendly. We look forward to serving you again. Have a wonderful week!

8/10 Udmærket

Ron

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Perfect for a quick stay convenient to stores and restaurants. Staff is always courteous.
Overnattede 2 nætter i november 2023
Svar fra Rae den 11. dec. 2023
Thank you for taking the time to rate your recent visit with us. We take great pride in providing a clean and comfortable stay for all of our guests. Happy that you enjoyed yours. We look forward to serving you again. Have a great week!

10/10 Fremragende

Hoover

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i november 2023
Svar fra Rae den 11. dec. 2023
Thank you for taking the time to rate your recent visit with us. We take pride in providing a clean and comfortable stay for all of our guests. Happy that you enjoyed yours. We look forward to serving you again soon. Have a wonderful day!

10/10 Fremragende

Maria

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
A little noisy not sure if it was other guest with ice, or construction work.
Overnattede 1 nat i november 2023
Svar fra Rae den 11. dec. 2023
Thank you so much for taking the time to rate your recent visit with us. We strive to provide a clean and comfortable stay for all of our guests. I'm sorry it was noisy during your time here. I do hope you will allow us to serve you again. Have a great day!