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Anmeldelser af Rocpool Reserve Luxury Highland Package

5 out of 5
Rocpool Reserve Luxury Highland Package
14 Culduthel Road, Inverness, Scotland

Anmeldelser

9,4

Enestående

Bedømmelse på 10 − Fremragende. 175 af i alt 233 anmeldelser" "
Bedømmelse på 8 − Udmærket. 36 af i alt 233 anmeldelser" "
Bedømmelse på 6 − Okay. 16 af i alt 233 anmeldelser" "
Bedømmelse på 4 − Dårligt. 4 af i alt 233 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 2 af i alt 233 anmeldelser" "

9,8/10

Rengøring

9,8/10

Service og personale

8,6/10

Faciliteter

9,2/10

Overnatningsstedets tilstand og faciliteter

9,0/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

John

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Staff was awesome.
Overnattede 1 nat i maj 2024

10/10 Fremragende

John

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
A classy boutique hotel with an amazing complimentary afternoon tea, pre-dinner canapes & cocktails...... what's not to like?
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Haley

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Excellent service and delicious food
Overnattede 1 nat i april 2024

10/10 Fremragende

Doug

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
A truly wonderful experience. The property and room was fantastic, but the staff was the best I’ve ever encountered. We were treated like royalty.
Overnattede 2 nætter i april 2024

8/10 Udmærket

Mary

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
Lovely boutique hotel just a 10 minute walk from the city center. Rooms are big and the bathroom was large and gorgeous. Be sure to enjoy the large soaking tub! Service was wonderful. As a boutique hotel - you can tell the staff are “jack of all trades” and will do anything to make your stay pleasant. We ate dinner at the R bar one night and the food was delicious. The only issues we had was our room was incredibly warm our last night and when we plugged in our fan it was broken. Also-the fridge in our mini bar was not working so all the beverages were warm. We did not report this to management- If we would when I know they would have fixed it. If you are driving in- there is a small car park adjacent to the hotel and is incredibly easy to get in and out of. Overall would stay here again!
Overnattede 2 nætter i oktober 2023

10/10 Fremragende

Melanie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i september 2023

6/10 Okay

Gordon

Synes godt om: Service og personale
Synes ikke om: Rengøring
We booked to stay at this hotel as it was part of the Luxury Scotland Hotel Group, however the Rockpool Reserve Hotel is certainly not a 5 star luxury hotel. Upon checking in we were taken down 2 flights of stairs and let into a room next to the kitchen.
Overnattede 1 nat i september 2023

8/10 Udmærket

Patricia

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The river is nice. I would add benches for people who woukd like to sit and watch the falls.
Overnattede 4 nætter i august 2023

10/10 Fremragende

Erton

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excedeu as expectativas
Desde o checkin, a receptivadade foi super calorosa e prestativa...super rapida. As instalações são muito boas tanto o quarto quanto o banheiro.
Overnattede 1 nat i august 2023

8/10 Udmærket

Nicholas

Synes godt om: Rengøring, service og personale, værelsets komfort
The hotel was good. The employees were great. From check-in to breakfast they were all kind and always looking to extend themselves to their best abilities. The down side was, the air conditioning unit was broken and the bathroom fan didn't clear the air at all, so after a shower the whole room was humid and damp. We were told to open the window however the neighborhood smelt of burning rubber and it was an irritant in the throat. They advertise as a 5 star hotel but were unable to get a service engineer to address the issue for our entire Friday-Sunday stay.
Overnattede 2 nætter i juli 2023

10/10 Fremragende

Alison, MELROSE

Rejste med partner
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
A real gem of a hotel in a very central location, but quiet. The rooms are very comfortable and the staff and service excellent. We also had dinner in the restauarant which is highly recommended. This is our second visit and we'll certainly be back!
Overnattede 1 nat i juni 2023

8/10 Udmærket

Lee

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
We had a delightful stay, very friendly and helpful staff. Thank you
Overnattede 2 nætter i juni 2023

10/10 Fremragende

Carlos, Hagerstown

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great service and particularly the restaurant and bar. The bar woman did our drinks superbly and the restaurant menu was excellent.
Overnattede 1 nat i maj 2023

10/10 Fremragende

Alicia

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff are exceptional and the accommodations couldn't be better
Overnattede 2 nætter i april 2023

10/10 Fremragende

Michael, Los Angeles

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Staff was great, room was spacious, and breakfast was very good
Overnattede 1 nat i maj 2023

6/10 Okay

Martin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
ROCPool - ok experience
Yes, it’s a boutique hotel (only 11 rooms) with upscale touches, but not our favorite on our recent trip to Scotland. Staff is friendly, rooms are quirky and definitely the photos and room categories don’t fully match. We had a room category called the decadent room and the photos were only for 1 of the decadent rooms, the others were different - our was not the room we thought it would be so was a bit disappointing. Hotel is close to the road, but road noise was ok. Bar open late, drinks reasonable priced. Be warned, if you and your partner are not used to seeing each other on the toilet, the bathroom doors are only partially frosted - your call.
Overnattede 1 nat i april 2023

10/10 Fremragende

David, glasgow

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Fabulous hotel and ticks all the boxes you need. Despite staying at Xmas, hotel was busy and service and food was bang on the money! Excited to book again!

8/10 Udmærket

Keith

8/10 Udmærket

David

Overnattede 1 nat i november 2022

10/10 Fremragende

Garry

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
It was great. Highly Recommend.
Overnattede 1 nat i oktober 2022

8/10 Udmærket

Cat

Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overall the hotel was good. Dinner was amazing. The room we stayed in No 7 in what appeared to be the basement had a direction sign over the door that was on all night and lit up the room which meant I had very little sleep so I can't give 5*
Overnattede 1 nat i oktober 2022

10/10 Fremragende

David, Lafayette

Overnattede 1 nat i september 2022

8/10 Udmærket

Kathryn

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Perfectly lovely, but nothing about it felt special enough to justify the price.
Overnattede 1 nat i september 2022

10/10 Fremragende

Jacqueline

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
It was lovely. personalized service
Overnattede 3 nætter i juli 2022

10/10 Fremragende

Alison, MELROSE

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This is a real gem of a hotel , in a great location. Our room was spacious and very comfortable and quiet. The staff were excellent . Would thoroughly recommend .
Overnattede 1 nat i juni 2022

10/10 Fremragende

Karen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excellent stay
Overnattede 1 nat i juni 2022

6/10 Okay

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Inverness stay
Inverness isn’t a cheap place to stay but I feel this venue, while delivering a great service, is overpriced. For the money you expect everything to be perfect which is why I feel the need to be critical. The listing states robes are available - they’re not - and small things like charging for the small packets of biscuits in the room (I’ve never seen that in any hotel I’ve stayed in). Also toiletries weren’t replaced. That’s not to say there aren’t great things about it: the staff are very attentive and the breakfast is tasty.
Overnattede 2 nætter i juni 2022

2/10 Forfærdeligt

Mellanie

Rejste med familie
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
The staff was very rude including the manager. We needed non feather pillows which they didnt have other than very old foam pillow that were hard and falling apart. Our toilet did not work and we dealt with overflow issues for two days before they finally responded. Far from a five star property.
Overnattede 4 nætter i maj 2022

8/10 Udmærket

TAREK

Overnattede 2 nætter i maj 2022

10/10 Fremragende

Nimrod

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Best stay we’ve ever had. Incredible service.
Incredible service. Everything taken care of and more than we’ve expected. Great, friendly staff that upgraded our room and treated our daughter and our family super nicely. Breakfast is incredible, try the Arnold Bennet.
Overnattede 2 nætter i april 2022

10/10 Fremragende

Scott

Overnattede 1 nat i marts 2022

10/10 Fremragende

Kim

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i februar 2022
Svar fra Elisabeth den 26. feb. 2022
Thank you very much for your positive feedback. We look forward to welcome you back soon.

10/10 Fremragende

Alan

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2021

10/10 Fremragende

Ashleigh

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2021

10/10 Fremragende

Anthony

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i november 2021

10/10 Fremragende

Gordon, Sauchie

Rejste med partner
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very friendly staff lovely food in the restaurant and in the bar Bedrooms immaculate Definitely be back here
Overnattede 3 nætter i oktober 2021

8/10 Udmærket

alexander

Overnattede 1 nat i september 2021

10/10 Fremragende

James

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Perfect
Simply stunning
Overnattede 1 nat i september 2021

10/10 Fremragende

Greg

Rejste med partner, Rejste med kæledyr
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great
Overnattede 1 nat i september 2021

10/10 Fremragende

andrew

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent location and room. Super friendly, welcoming and attentive staff. Fantastic food.
Overnattede 3 nætter i august 2021

10/10 Fremragende

ian

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Best hotel we have ever stayed in
Our stay was amazing, the staff go above and beyond, always greeted us with a friendly welcome, asking if we had been anywhere nice, cpuldnt do enough for you, but not in an over the top way, the service was astounding, from the housekeeping, to the food to the reception, we have stayed in hundreds of hotels, and this was by far the best by miles, thank you all so so much
Overnattede 2 nætter i august 2021

10/10 Fremragende

Norman

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great choice in Inverness
Excellent stay- room was very comfortable with large clean en-suite bathroom. Dinner was especially good very well presented and delicious. Breakfast was good too. Staff were very efficient and courteous and helpful.
Overnattede 1 nat i august 2021

6/10 Okay

Kate

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i august 2021

10/10 Fremragende

David

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i august 2021

10/10 Fremragende

J E

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Outstanding Service
Absolutely fabulous. The hotel itself was clean and comfortable and the facilities fantastic, the bar and restaurant served high end food and drink. Aside from all that, what made the stay particularly special was the people working there. Their service was excellent and nothing was too much trouble. Probably the best team we have had the pleasure of being looked after by! Thank you.
Overnattede 3 nætter i juli 2021

10/10 Fremragende

Colin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Rockpool Reserve Hotel stay.
Just great, room, and food were super, backed up by efficient friendly staff. Would have no worries about recommending it.
Bedroom
Entrance
Overnattede 1 nat i juli 2021

10/10 Fremragende

Andrew

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Awesome hotel, great staff!
Fantastic stay, friendly and helpful staff, and the food in the restaurant is possibly the best in Scotland! Will definitely visit again!
Overnattede 2 nætter i juli 2021

10/10 Fremragende

Rhona

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
A bit of luxury to finish off our trip.
Lovely comfortable room, amazing dinner and good breakfast the following morning. Ideal!
Overnattede 1 nat i juni 2021

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
High standard of cleanliness.
Overnattede 1 nat i juni 2021

10/10 Fremragende

David

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i november 2020