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Anmeldelser af Apartments Leipziger Hof

3 out of 5
Apartments Leipziger Hof
Defreggerstraße 13, Innsbruck

Anmeldelser

8,8

Fremragende

Bedømmelse på 10 − Fremragende. 38 af i alt 65 anmeldelser" "
Bedømmelse på 8 − Udmærket. 17 af i alt 65 anmeldelser" "
Bedømmelse på 6 − Okay. 5 af i alt 65 anmeldelser" "
Bedømmelse på 4 − Dårligt. 3 af i alt 65 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 2 af i alt 65 anmeldelser" "

8,8/10

Rengøring

8,6/10

Service og personale

9,0/10

Faciliteter

8,8/10

Overnatningsstedets tilstand og faciliteter

6,0/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Chiara

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Siamo stati molto bene in questa struttura. Nonostante abbiamo usufruito degli appartamenti ci ha accolto la reception dell'hotel che ci ha fornito anche indicazioni sulla città. La struttura è convenzionata con un programma comunale per cui per soggiorni a partire da 2 notti fornisce la welcome card che permette l'uso gratuito dei mezzi, comodissimi e vicini alla struttura
Overnattede 2 nætter i marts 2024
Svar fra Apartments Leipziger Hof den 2. apr. 2024
Gentile ospite,grazie mille per il Suo feedback stupende. È stato un piacere avervi nostri ospiti.La Sua famiglia Perger con staff

10/10 Fremragende

Peter

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Every wishes fullfilled
Overnattede 3 nætter i februar 2024
Svar fra Apartments Leipziger Hof den 19. feb. 2024
thank you very much - it was a pleasure to host you.

8/10 Udmærket

Brad

Synes godt om: Overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i februar 2024
Svar fra Apartments Leipziger Hof den 13. feb. 2024
thank you very much :-)

6/10 Okay

SUZANNE

Synes godt om: Rengøring
Synes ikke om: Værelsets komfort
A lovely room but only slept 3 hours at the time
The room was large and comfortable. The hotel was in a great location - there was a tram stop almost directly across the street. Our issue was with the air conditioning. The system was set to turn off after 3 hours - something we discovered at 2am when we woke up to a ridiculously hot room. We turned it back on and then woke up again at about 5:30am - again to a very hot room. We spoke with the staff and apparently there was a setting that automatically turned the air off after 3 hours - which would be fine had it not been getting up to 30C. It made for a miserable 3 nights of broken sleep.
Overnattede 3 nætter i september 2023
Svar fra Apartments Leipziger Hof den 9. okt. 2023
Dear valued guest,thank you for your feedback. We are happy that you liked our location and your room.Due to energy saving methods, the AC will stop after a constant run of 3 hours, or if the wished temperatur is reached. We will be happy to provide extra fans, if requested.Your Perger family with team

8/10 Udmærket

Chuda

Synes godt om: Rengøring
Convenient location. Creaking floor.
Overnattede 4 nætter i august 2023
Svar fra Apartments Leipziger Hof den 4. sep. 2023
Dear valued guest,thank you for your good review. We are happy that you liked your complimentary upgrade to a bigger apartment.Your Perger family with team

10/10 Fremragende

Lucie

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Great appartment!
Overnattede 2 nætter i august 2023
Svar fra Apartments Leipziger Hof den 9. aug. 2023
thank you very much - we appreciate your laud :-)

8/10 Udmærket

tailin

Rejste med familie
Synes godt om: Rengøring, værelsets komfort
滑雪旅行
溝通方便，服務佳. 交通便利. 房間整理清潔可以再加強一下. 整體來說很滿意有機會會再訪.
Overnattede 14 nætter i januar 2023
Svar fra Apartments Leipziger Hof den 31. jan. 2023
thank you

8/10 Udmærket

Alessandro

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Appartamento confortevole e in zona silenziosa. Parcheggio pratico anche se a pagamento.
Svar fra Apartments Leipziger Hof den 29. nov. 2022
grazie mille :-)

10/10 Fremragende

YUMIKO

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
何度か利用していますがとても便利なアパートで言うところがありません。強いて言えば予約がなかなか取れない事が難点でしょうか。
Overnattede 28 nætter i september 2022
Svar fra Apartments Leipziger Hof den 25. okt. 2022
Dear valued guest,thank you very much. It is our pleasure to welcome you again and again.If you have difficulties with your reservation, feel free to contact us directly. Maybe we can help.Your Perger family with team

10/10 Fremragende

Frances

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Spacious, clean and comfortable. Convenient for city centre, shopping and transport links. Reception helpful and well informed. Apartment was a little too warm, did not have a microwave and a teapot or similar would have been useful.
Overnattede 7 nætter i marts 2022
Svar fra Apartments Leipziger Hof den 30. mar. 2022
Dear valued guest, thank you very much for your lovely review. We hope to welcome you again soon. Your Perger family with team

8/10 Udmærket

hugo

Synes godt om: Rengøring, værelsets komfort
würde wieder gehen.danke an das personal
ich war mitte september und ein apartemands.mitte september war es angenehm kühl.ich könnte mir aber vorstellen ,dass es bei sehr warmen wetter,ventilatoren nicht ganz reichen.
Overnattede 3 nætter i september 2021
Svar fra Apartments Leipziger Hof den 4. okt. 2021
vielen Dank :-)

10/10 Fremragende

Matthew

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great stay
Great service. Staff at reception were very helpful. We stayed in the apartments which were clean, spacious and comfortable. Excellent location too!
Overnattede 3 nætter i februar 2020
Svar fra T.S. den 4. mar. 2020
Thank you very much!

10/10 Fremragende

Martin

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Skiing in Innsbruck
We went to Innsbruck for a family skiing vacation, and chose Living Leipziger Hof. We were very satisfied with our stay there! Friendly staff and very good service, our apartment was clean and comfortable and was walking distance to the center of Innsbruck. We had all of our breakfast at the hotel and ate dinner on the last night, very happy with the food as well. Can really recommend this hotel Martin
Overnattede 5 nætter i februar 2020
Svar fra T.S. den 19. feb. 2020
Dear Martin, wow, thank you so much for your feedback. :-)

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 6 nætter i januar 2020
Svar fra T.S. den 4. feb. 2020
Vielen Dank

2/10 Forfærdeligt

Verificeret rejsende

Rejste i en gruppe
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i januar 2020
Svar fra T.S. den 15. jan. 2020
Dear guest, thank you very much for your review. We are wondering what happend during your stay?

10/10 Fremragende

Verificeret rejsende

Overnattede 5 nætter i december 2019
Svar fra T.S. den 8. jan. 2020
Vielen Dank

10/10 Fremragende

Quentin

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lovely break at Innsbruck
Excellent location (no 2 tram stopped right outside). Accommodation was very clean and all staff at the hotel were very helpful. 5 mins away from the centre of Innsbruck
Overnattede 4 nætter i december 2019
Svar fra T.S. den 3. jan. 2020
Dear Quentin, thank you for your feedback on Leipziger Hof as this add as encouragement to all the hotel team whom pride themselves on delivering an excellent standard of service. We look forward to welcoming you back in the near future. Kind regards Family Perger

10/10 Fremragende

Jessica

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Quiet, warm and spacious
Comfy stay in the studio. It was very warm, spacious, and clean. In a quiet part of town, short walk to the train station and main area for Christmas markets. Staff was very nice and accommodating.
Overnattede 3 nætter i december 2019
Svar fra T.S. den 3. jan. 2020
Dear Jessica, thank you very much for taking your time to provide feedback. We are happy to hear you had an enjoyable stay at our property. We hope we see you soon again. Kind regards from Innsbruck. Family Perger

10/10 Fremragende

Ernst

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super Service Freundlich Zentral
Overnattede 3 nætter i august 2019
Svar fra T.S. den 5. jan. 2020
Lieber Ernst, vielen Dank für Ihre Bewertung, wir haben uns sehr über Ihr Lob gefreut. Bis bald im Leipziger Hof. Ihre Familie Perger und Team

10/10 Fremragende

Verificeret rejsende

Overnattede 6 nætter i september 2019
Svar fra T.S. den 8. okt. 2019
Thank you

10/10 Fremragende

Stephen

Overnattede 3 nætter i september 2019

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
部屋が広く清潔。キッチン付きで長期滞在に便利。中央駅から徒歩圏内。トラム２号線を使えば停留所は目の前。
Overnattede 3 nætter i august 2019
Svar fra T.S. den 10. sep. 2019
Thank you!

2/10 Forfærdeligt

Verificeret rejsende

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Scadente, non lo consiglieremmo.
Purtroppo la camera non era pulita, il secondo giorno ci siamo accorti di ragnatele in due punti della stanza, guardando bene era pieno di polvere sotto al letto dopo aver pagato anche 50 euro di pulizie finali dell' appartamento che ci sono state chieste il giorno dell'arrivo anticipatamente - fate attenzione a questi costi quando prenotare -; faceva molto caldo e abbiamo chiesto un ventilatore non essendoci condizionatore ma ci hanno risposto che sarebbe stato libero il giorno dopo : giorno della partenza; il wifi non funzionava il secondo giorno : avevano cambiato la password a loro dire perché dal secondo giorno avevamo rinunciato al parcheggio a pagamento (14 euro al giorno) ; per finire il terzo giorno volevamo usare il forno ma anche questo era sporco e abbiamo rinunciato. Bagno senza finestra.
Overnattede 3 nætter i august 2019

10/10 Fremragende

Verificeret rejsende

Rejste med familie, Rejste med partner, Forretningsrejsende, Rejste i en gruppe, Rejste med familie og småbørn, Rejste med kæledyr
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
ホテル（アパートメント）の設備がとても良いだけでなく、フロントも何でも対応してくれた。またInnsbruckに来たら、ここに泊まりたいです。
Overnattede 5 nætter i juli 2019
Svar fra T.S. den 20. aug. 2019
Thank you

4/10 Dårligt

Verificeret rejsende

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Our stay at Living L. H.
We stayed at the Living Leipziger Hof for one week at the apartment. One week stay and 50 euros final cleaning service did not include e.g. new towels, so we had to use the same towels and sheets for the entire week. The kitchen sink was leaking and there was no proper air conditioning in the apartment (except some table ventilator). The kitchen floor made noise. The check-in time should be at 2 pm (according to the website), but the room was ready only at 3 pm. Finally, during our first day the cleaning lady came to our apartment to bring some toilet things (without knokking the door) using her own keys while my husband was standing there in his underwear.
Overnattede 7 nætter i juli 2019
Svar fra reception den 28. jul. 2019
You booked a self service apartment with weekly cleaning? We do not offer air condition - it is also not written in the equipment list - sorry?

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
大変使いやすい間取りで最低生活に必要なものは揃っており、住み心地満点です。
Overnattede 28 nætter i juni 2019
Svar fra T.S. den 6. aug. 2019
Thank you!

6/10 Okay

Katsunori

Synes ikke om: Rengøring, service og personale
旅行に慣れた人なら問題なし。
アパートの方に宿泊。フロントの対応も感じよく荷物もチェックイン前に預かってくれて助かりました。トラムがすぐ前に止まりとても便利。また、観光の中心から少し離れていて落ち着いていて良かった。 ただ、掃除が8日泊まっても一度も来なかった。週一と書いてあったのに、、、。市内での引越しの合間に泊まったので、掃除道具など、生活に必要なものはあった為問題なかったが、自分で毎日掃除していた。洗濯機、歯ブラシセットは付いていなかった。近くのスーパーに色々あるので問題はなさそうですが。英語かドイツ語が話せないと少しもたつくかも。
Overnattede 8 nætter i juni 2019
Svar fra T.S. den 9. jul. 2019
Thank you!

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good location, nice facilities except no air condition, could've been cleaned better. Because of the lack of air conditioning, it was very hot and therefore hard to sleep.
Overnattede 3 nætter i juni 2019
Svar fra T.S. den 4. jul. 2019
Thank you very much for your review. We have no apartments with a/c. There is just a fan inside.

10/10 Fremragende

TAPIO

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excellent choice!
This was the first time in the apartment type of staying for us - but it was totally great! The apartment was so clean and large! Parking place in the yard. Location was excellent. Great wifi. We enjoyed our one week stay! Hotel personal is really helpful and nice.
Overnattede 6 nætter i juni 2019
Svar fra T.S. den 2. jul. 2019
Dear TAPIO, thank you for taking the time to leave a lovely review of your recent stay with us here at Leipziger Hof. We are delighted you enjoyed your stay with us and we look forward to welcoming you back when you next visit. Kind regards Family Perger

6/10 Okay

Verificeret rejsende

Rejste med familie og småbørn
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
The kitchen area was small. The room was small for 2 adults & 1 child. The shower cubicle is not big enough for an adult to take a comfortable shower. The hotel manager is very rude
Overnattede 4 nætter i maj 2019
Svar fra T.S. den 20. jun. 2019
Thank you very much for your review. You booked a one room apartment for 2 people. And normally it's not possible to sleep with two adults and one child (9 years old) in this apartments (only one bed). It's your mistake, why you didn't book one of our two room apartments (to expensive?)? When you make a reservation of a flight you have also pay for three and not only for two people. Your review is not correct and credible!

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
A must stay in Innsbruck
Room was outstanding! Loved sipping wine on the balcony (though the view wasnt much) in the evenings and coffee in the mornings. Room was well stocked, clean, comfortable, and quiet! Restaurant was good and was nice to relax with a cold beverage after hectic days.
Overnattede 3 nætter i maj 2019
Svar fra T.S. den 20. jun. 2019
Dear guest, 10 out of 10! What more can you ask for? We are thrilled that you enjoyed your stay so much as well as scoring us so highly in other areas.We hope that you would return to us when you are next in the area. Kind regards Family Perger

10/10 Fremragende

Verificeret rejsende

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Fully self contained was great. Liked the shoe cleaning package. Very convenient to tram stop. Didn’t like the way the bed was pushed up against the wall , hard to get in and out.
Overnattede 3 nætter i maj 2019
Svar fra T. Stiens den 3. jun. 2019
Dear guest, thank you for your feedback on Leipziger Hof as this add as encouragement to all the hotel team whom pride themselves on delivering an excellent standard of service. We look forward to welcoming you back in the near future. Kind regards Family Perger

10/10 Fremragende

daniel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
tres bien
hotel tres propre , assez bien situé , epicerie et commerce a proximité. personnel tres agreable petite cuisine tres pratique
Overnattede 6 nætter i maj 2019
Svar fra Thorsten Stiens den 13. jun. 2019
merci beacoup

10/10 Fremragende

Thomas

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Tolle, ruhige Lage, keine 10min zum Bahnhof (zu Fuß), Tramstation direkt vorm Hotel. Schönes, großzügig bemessenes Appartement, beinhaltet alles was man braucht. Freundliches und hilfsbereites Personal, ausgezeichnetes Preis-Leistungsverhältnis.
Overnattede 4 nætter i maj 2019
Svar fra Thorsten Stiens den 22. maj 2019
Lieber Thomas, vielen Dank für Ihre Bewertung, wir haben uns sehr über Ihr Lob gefreut. Bis bald im Leipziger Hof. Ihre Familie Perger und Team

4/10 Dårligt

Jurn

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Een tegenvaller
Ik wilde een kamer huren, maar kwam terecht in een studio in een apart gebouw. Geen dagelijkse zorg van een kamermeisje en na afloop nog 50 euro betalen voor de reiniging, die niet in de boekingsprijs was inbegrepen. En door de regen n aar het ontbijt.
Overnattede 4 nætter i maj 2019
Svar fra Thorsten Stiens den 20. maj 2019
Dear Jurn, thank you very much for your review. You made a reservation of an apartment, and you got one. For a daily cleaning you have to make a reservation in our hotel and not in our apartment house. But all information are written in your confirmation.

8/10 Udmærket

Boryslaw

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i maj 2019
Svar fra Thorsten Stiens den 13. jun. 2019
Lieber Boryslaw, vielen Dank, dass Sie sich die Zeit genommen haben, um unser Haus zu bewerten. Es freut uns sehr, dass Sie sich bei uns rundum wohlgefühlt haben. Ihre Familie Perger und Team

10/10 Fremragende

Verificeret rejsende

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Das Hotel ist nah an der Altstadt, dem Hauptbahnhof und dem Einkaufszentrum Sillpark. Gleich neben dem Hotel befindet sich eine Tramstation an der all 5min ein Tram Richtung Altstadt und Sillpark fährt. Das Zimmer oder eher Studio ist modern und schön eingerichtet. Die Küche ist grosszügig eingerichtet. Das einzige, was zu beanstanden war, ist dass, die Pfannen nicht ganz sauber waren. Der Hotelservice war top.
Overnattede 3 nætter i april 2019
Svar fra T.Stiens den 3. maj 2019
Lieber Gast, vielen Dank, dass Sie sich die Zeit genommen haben, um unser Haus zu bewerten. Es freut uns sehr, dass Sie im Allgemeinen einen schönen Aufenthalt bei uns hatten. Wir bedauern sehr, dass Sie auch einen Grund zur Kritik hatten. Wir haben die entsprechende Abteilung bereits unterwiesen. Über ein Wiedersehen würden wir uns sehr freuen. Ihre Familie Perger

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Zusätzliche Kosten von EUR 50,00 für eine Endreinigung ist fragwürdig:-)!
Overnattede 4 nætter i april 2019
Svar fra Thorsten Stiens den 7. maj 2019
Lieber Gast, vielen Dank, dass Sie sich die Zeit genommen haben, um unser Haus zu bewerten. Alle Kosten wurden bei Ihrer Reservierung klar definiert. Bitte haben Sie Verständnis, dass wir für eine Endreinigung eine Gebühr verrechnen.

10/10 Fremragende

Santeri

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Siisti huoneista rauhallisella alueella
Siisti huoneistohotelli hyvällä sijainnilla! Lähin bussipysäkki aivan kulman takana mistä lähti useampi linja. Hotelli kuitenkin rauhallisella alueella mutta silti 10minuutin kävelymatkan päässä vanhasta kaupungista, jonne pääsee helposti myös julkisilla. Huone erittäin siisti ja uuden oloinen. Henkilökunta opasti hyvin huoneeseen ja kertoi palveluista kuten saunomisesta :) Ehdoton suositus hintaansa nähden!
Overnattede 4 nætter i marts 2019
Svar fra Thorsten Stiens den 13. mar. 2019
Dear Santeri, thank you very much for taking your time to provide feedback. We are happy to hear you had an enjoyable stay at our property. We hope we see you soon again. Kind regards from Innsbruck. Family Perger

8/10 Udmærket

James

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
4 days in Innsbruck
Staying for 4 days in Innsbruck sightseeing and skiing.
Overnattede 4 nætter i marts 2019
Svar fra Thorsten Stiens den 13. mar. 2019
Dear James, thank you for your feedback on Leipziger Hof as this add as encouragement to all the hotel team whom pride themselves on delivering an excellent standard of service. We look forward to welcoming you back in the near future. Kind regards Family Perger

10/10 Fremragende

Verificeret rejsende

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Sentral beliggenhet; store leiligheter. Hyggelig betjening.
Overnattede 9 nætter i februar 2019
Svar fra Thorsten Stiens den 13. mar. 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Fremragende

Verificeret rejsende

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Sehr zentral und extrem ruhig. Die Lage der Apartments ist besonders. Hat sehr positiv überrascht!
Overnattede 4 nætter i januar 2019
Svar fra Thorsten Stiens den 16. feb. 2019
Lieber Gast, vielen Dank für Ihre Bewertung. Es freut uns sehr, dass Sie sich bei uns rundum wohlgefühlt haben. Über ein Wiedersehen würden wir uns sehr freuen. Ihre Familie Perger und Team

10/10 Fremragende

fabien

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Impeccable
Très bel endroit proche du centre ville.
Overnattede 5 nætter i december 2018
Svar fra Thorsten Stiens den 9. jan. 2019
Dear guest, thank you very much for taking your time to provide feedback. We are happy to hear you had an enjoyable stay at our property. We hope we see you soon again. Kind regards from Innsbruck. Family Perger

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
A comfortable, family-run hotel within walking distance of the Alt Stadt centre. Spacious, well equipped studio apartment, which was modern and in very condition. Staff were extremely helpful, providing a high standard of service. Breakfast buffet was very good and food in the restaurant was delicious.
Overnattede 6 nætter i december 2018
Svar fra Thorsten Stiens den 2. jan. 2019
Dear guest, thank you very much for taking your time to provide feedback. We are happy to hear you had an enjoyable stay at our property. We hope we see you soon again. Kind regards from Innsbruck. Family Perger

10/10 Fremragende

Verificeret rejsende

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i december 2018
Svar fra Thorsten Stiens den 20. dec. 2018
Vielen Dank

6/10 Okay

elisa

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Custo benefício não compensou
Já na chegada tivemos de pagar uma taxa de limpeza de 50.00 euros, que não estava prevista no nosso orçamento. Trata-se de uma taxa sobre a qual eles até falam na aba "condições" no site do Hoteis.com. Sugiro ao site explicitar esse tipo de taxa na aba do pagamento. A questão é que cobram esta taxa, mas o quarto permanece sujo, sem arrumação durante toda a estadia. Pelo preço conjunto que pagamos poderíamos ter encontrado outro hotel com café da manhã incluso e limpeza.
Overnattede 3 nætter i december 2018
Svar fra Thorsten Stiens den 17. dec. 2018
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! All fees are written in the confirmation and also in the terms. I'm sorry, that you didn't read them.

6/10 Okay

Jeannette

Synes ikke om: Værelsets komfort
Close to train station and transportation. We stayed in apt next door. The room was very hot and we were on ground floor so we couldn’t keep door open. No maid service, but paid 50.00 cleaning fee. Only given one towel each for 4 days
Overnattede 4 nætter i december 2018
Svar fra Thorsten Stiens den 17. dec. 2018
Dear Jeannette, thank you very much for your email. The € 50,00 is the fee for the final cleaning. An extra clenaing is included, when you stay more than six nights. You just stayed for three nights in our apartment.

8/10 Udmærket

COLIN

Hotel was clean, efficient but the bed, which was bounded on three sides by walls was very inconvenient, you had to climb over your partner to get in to and out of the bed...ridiculous.
Overnattede 3 nætter i september 2018
Svar fra Thorsten Stiens den 1. dec. 2018
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Fremragende

Adrienne

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Absolutely , I'd stay again.
The hotel is next to a beautiful park and very close to downtown. Easy walks and pathways, 10 minutes to the old town. The hotel apartments were well equipped and served us well for a weeks stay. The housekeepers only came once during the stay. Twice would have been better. The area is safe, quiet, and easy to park if you have a car. The staff were very friendly and helpful. Everything was available in english, amongst other languages. The staff either spoke fluent english or enough that we could communicate well enough. The breakfast buffet was fantastic and well worth the 16 euros. The bed was fairly comfortable and everything was clean when we arrived. I would definitely come again, and highly recommend it as a place to stay. The only down side? If you're addicted to media, the wifi will link with 3 devices only. So if you travel with phone, laptop and there are more than 1 of you... you'll have to do with only 3 devices online! Ah! Living on the edge with only 3 devices online!
Overnattede 7 nætter i oktober 2018
Svar fra living leipizger hof den 21. okt. 2018
many thanks!

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 6 nætter i oktober 2018
Svar fra Thorsten Stiens den 21. okt. 2018
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!