Dear Andrew,Thank you for sharing your positive experience with us. We are pleased to hear that our hotel met your expectations during your two-week stay, especially during what we understand must have been a challenging time.It's great to know that you found the hotel comfortable and safe, and that the facilities, including the kitchen area and gardens, added to your overall experience. We appreciate your kind words about our staff and their friendliness and helpfulness.We hope that your hospital stay was successful, and we are grateful for the opportunity to provide you with a comfortable and welcoming place to stay during this period.If there's anything else you'd like to share or if you have suggestions for improvement, please feel free to let us know. We look forward to welcoming you back in the future under happier circumstances.Warm regards,Madison

Dear Sir/Madam, Sorry for the inconvenience you had. However, you could contact us and report the noise problem and dirty check-in. we could change your room and prepare whatever you need.We apologize for the problems. Regards, Payman Club