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Anmeldelser af Studio 9 Inn & Suites

2 out of 5
Studio 9 Inn & Suites
440 Johnston Street Southeast, Decatur, AL

Anmeldelser

7,4

Godt

Bedømmelse på 10 − Fremragende. 48 af i alt 152 anmeldelser" "
Bedømmelse på 8 − Udmærket. 48 af i alt 152 anmeldelser" "
Bedømmelse på 6 − Okay. 29 af i alt 152 anmeldelser" "
Bedømmelse på 4 − Dårligt. 13 af i alt 152 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 14 af i alt 152 anmeldelser" "

7,4/10

Rengøring

7,8/10

Service og personale

6,8/10

Faciliteter

6,8/10

Overnatningsstedets tilstand og faciliteter

7,2/10

Miljøvenligt

Anmeldelser

4/10 Dårligt

Lori

Rejste med familie
Synes ikke om: Overnatningsstedets tilstand og faciliteter
No one was at the check in desk for over 10 minutes
Overnattede 1 nat i maj 2024
Svar fra RP den 26. maj 2024
We do apologize for any inconvenience and thank you for staying with us .We were assisting another guest at same time and left the sign at the desk. First come first serve. thank you

8/10 Udmærket

Glenda

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was quiet and clean , nothing fancy but good for the price
Overnattede 1 nat i april 2024
Svar fra RP den 22. apr. 2024
We do apologize for the inconvenience. Thank you for feedback and staying with us.

6/10 Okay

Roy

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
The room was clean and looked like it was recently remodeled, the bed ok, the shower was great but the building is run down and definitely needs to be updated. It was affordable, bottom line I would stay here again.
Overnattede 4 nætter i april 2024
Svar fra RP den 7. apr. 2024
We do apologize for the inconvenience and thank you for staying with us.

10/10 Fremragende

Angel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024
Svar fra RP den 19. feb. 2024
thank for staying with us. We do appreciate ur business.

2/10 Forfærdeligt

Robert

Synes ikke om: Service og personale
Overnattede 1 nat i februar 2024
Svar fra RP den 15. feb. 2024
sorry did not stay our property.

10/10 Fremragende

Michael

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The check-in was easy and loading made convenient, especially with the elevator. Staff was always friendly and very helpful, and in one situation, went above the call of duty to help us. We are very appreciative. The room was neat and clean and was serviced at our request. The motel is just a few minutes off I-65 on the north side of Decatur and is worth the extra time, espcially if you are visiting local attractions, I our case, the Wheeler National Wildlife Refuge.
Overnattede 4 nætter i januar 2024
Svar fra RP den 22. jan. 2024
Thank you for your feedback. We do appreciate your business. Thank you for staying with us.

8/10 Udmærket

Hillary

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2023
Svar fra RP den 28. jan. 2024
thank for staying with us.

10/10 Fremragende

Tina

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was quite and peaceful
Overnattede 1 nat i december 2023
Svar fra RP den 9. dec. 2023
We do appreicate your feedback and thank you for staying with us.

8/10 Udmærket

Angel

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
It's affordable, quiet, great location
Overnattede 2 nætter i november 2023
Svar fra RP den 20. nov. 2023
Thank for staying with us. We do appreciate your feedback.

8/10 Udmærket

Randy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i november 2023
Svar fra RP den 11. nov. 2023
We do appreciate your feedback . thank you staying with us.

10/10 Fremragende

Angel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i november 2023
Svar fra RP den 7. nov. 2023
Thank you for staying with us.

8/10 Udmærket

Frank

Forretningsrejsende
Synes godt om: Rengøring, service og personale, værelsets komfort
Overnattede 2 nætter i oktober 2023
Svar fra RP den 7. nov. 2023
Thank you for staying with us.

10/10 Fremragende

Kevin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
A bargain at the price point
Always enjoy the price point and the service. My rooms are always clean and well stocked and I choose smoking rooms when I can. The management is friendly.
Overnattede 1 nat i oktober 2023
Svar fra RP den 7. nov. 2023
Thank for staying with us. We do appreciate your feedback.

8/10 Udmærket

Adrian, CWMBRAN

Rejste med partner
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
we only needed a over night stay
Overnattede 1 nat i september 2023
Svar fra RP den 7. okt. 2023
ok no problem. thank you

8/10 Udmærket

derrick

Overnattede 2 nætter i oktober 2023
Svar fra RP den 7. nov. 2023
Thank you for staying with us.

10/10 Fremragende

Julie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i september 2023
Svar fra RP den 4. okt. 2023
We do appreciate your feedback and thank for staying with us.

6/10 Okay

Amanda

Rejste med partner
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Not being familiar with the area, we booked this room. Should have known that the price reflected the poor condition of the entire building. Dirty, run down, no amenities, hot and loud! Stay on the beaten path! You get what you pay for!
Overnattede 1 nat i september 2023
Svar fra RP den 2. okt. 2023
We do apologize for any inconvenience. when u check the room and if u dont like it u should straight came down stairs , we should gave you reund back at the same time if its that bad. You dont have to spend a night at our property. We are glad to help you out. Thank You

6/10 Okay

Phillip

Synes godt om: Rengøring
Synes ikke om: Værelsets komfort
Bed was old and worn out.
Bed was old and worn out.
Overnattede 1 nat i september 2023
Svar fra RP den 29. sep. 2023
we do apologize for any inconvenience and thank you for staying with us.

8/10 Udmærket

Thomas

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The rooms were nice
Overnattede 1 nat i september 2023
Svar fra RP den 24. sep. 2023
We do appreciate your feedback and thank you for staying with us.

10/10 Fremragende

Thomas

Rejste med familie
Synes godt om: Overnatningsstedets tilstand og faciliteter
Very courteous
Overnattede 1 nat i september 2023
Svar fra RP den 23. sep. 2023
We do appreciate your feedbck and thank for stayig with us.

8/10 Udmærket

Thomas

Rejste med familie
Synes godt om: Rengøring
I could not get wi fi in my room although I was given the password .
Overnattede 1 nat i september 2023
Svar fra RP den 20. sep. 2023
We do apologize for any inconvenience . Next time please call front desk will come upstairs and connect the wifi for you. thank for staying wih us.

4/10 Dårligt

Gabriela

Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
.
Overnattede 1 nat i september 2023
Svar fra RP den 22. sep. 2023
We do apologize for any inconvenience. English is the first language in America spanish is not madatory most of the places. thank you for staying with us.

6/10 Okay

Peter, Anaheim

Synes ikke om: Overnatningsstedets tilstand og faciliteter
Ok
Overnattede 1 nat i september 2023
Svar fra RP den 13. sep. 2023
thank you for ur feedback.

2/10 Forfærdeligt

Jeremy

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I did not feel safe at this property. Sketchy characters walking around. Drug deal in the parking lot. Extremely run down. Nobody at check in desk. So bad that I told the lady I was leaving. She said that I was "Going to lose my money." I told her that I wasn't going to risk staying there over $225. FYI this is the first review that I have ever made. Take my advice and STAY AWAY.
Svar fra RP den 12. sep. 2023
Sorry, Guest did not stayed at our property at all. Resevation made by customer thorugh expedia online and we dont reposible for any their action. Guest have to read reservation policy first before make one we are the third part or call expedia first if any further concern before done it. We cant help with that. we cant read for them. We go by what we received. Thats not in our hand.We should mad ourselves for own action and their outcomes not anybody else. Plenty of people staying since ages here without no problem. Thank you to giving me chance to reply.

8/10 Udmærket

Mikayla

Overnattede 1 nat i september 2023
Svar fra RP den 9. sep. 2023
We do appreciate your business.thank you for staying with us. We do apologize for the inconvenience.

8/10 Udmærket

Lachlan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 7 nætter i juli 2023
Svar fra RP den 2. aug. 2023
thank for your feedback.

10/10 Fremragende

Obie

Overnattede 1 nat i juli 2023
Svar fra RP den 12. aug. 2023
thank you for ur feedback.

8/10 Udmærket

Ben

Overnattede 1 nat i juli 2023
Svar fra RP den 4. aug. 2023
thank you for feedback.

4/10 Dårligt

Dx

Synes ikke om: Overnatningsstedets tilstand og faciliteter
It wasnt good. Night clerk yelled and scorned us in hostile manner for proping open a side door entrance to the hotel at night while we retrieved items from our vehicle. We had the door open for less than a minute and our car was 25 feet away. Besides the general shoddy condition of the hotel, that was an very unpleasant and unnecessary experience from the hotel staff to their guests, who are paying them. He could've offered us to hold the door instead of screaming at us. As a result, it put a damper on us as we were turning in for the night. Because I had waited until after 11am to address this with morning clerk, we were not offered any compensation or kickback for the complete rudeness of their staff, other than an apology by someone covering for another coworker. We decided to move to a different hotel, and paid for a day of the room which we did not occupy.
Overnattede 2 nætter i juli 2023
Svar fra RP den 14. jul. 2023
We do apologize for any inconvenience and thank you for staying wih us.

6/10 Okay

Steven

Rejste med familie
Synes godt om: Rengøring
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Clean...
Overnattede 1 nat i juli 2023
Svar fra RP den 14. jul. 2023
thank you

10/10 Fremragende

MICHELLE

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i juni 2023
Svar fra RP den 1. jul. 2023
We do appreciate your feedback and thanks for staying with us.

10/10 Fremragende

Jessica

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i maj 2023
Svar fra RP den 26. jun. 2023
We do appreciate ur feedback and thank you for staying with us.

8/10 Udmærket

Beverly

Synes godt om: Rengøring, service og personale, værelsets komfort
We stayed here as it was about halfway between Indpls and Orange Beach. Older hotel but clean and bed was very comfortable. I
Overnattede 1 nat i juni 2023
Svar fra RP den 26. jun. 2023
We do apologize for any inconvenience and thank you for staying with us. We do appreciate feedback.

6/10 Okay

Judy

Overnattede 1 nat i juni 2023
Svar fra RP den 28. jun. 2023
Thank you for staying with us.

8/10 Udmærket

Timothy

Rejste med familie
Synes godt om: Rengøring, service og personale, værelsets komfort
Memorial Day 2023
Older property, could use some updating in the common areas. But the room was clean, comfortable, and everything worked.
Overnattede 2 nætter i maj 2023
Svar fra RP den 29. maj 2023
We do apologize for any inconvenience and thank for staying with us.

10/10 Fremragende

Victor

Overnattede 1 nat i maj 2023
Svar fra RP den 2. jun. 2023
We do appreciate your feedback and thank for staying with us.

6/10 Okay

April

Overnattede 1 nat i maj 2023
Svar fra RP den 1. jun. 2023
Thank you for staying with us.

10/10 Fremragende

Ellen, Claremore

Rejste med familie
Synes godt om: Rengøring, service og personale
The staff was gracious, friendly and very helpful. The room was comforyable and clean. It was convenient to historical area which was important to me.
Overnattede 2 nætter i maj 2023
Svar fra RP den 12. maj 2023
We do appreciate your feedback and thank for staying with us.

10/10 Fremragende

Michael

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i april 2023
Svar fra RP den 26. apr. 2023
We do appreciate your feedback and thank for staying with us.

10/10 Fremragende

Peggy

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Property was old, but very clean. Employees were the very best I have had anywhere.
Overnattede 1 nat i april 2023
Svar fra RP den 24. apr. 2023
We do appreciate your feedback and thank for staying with us.

10/10 Fremragende

Jacob

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
A good one in Decatur!
I really enjoyed this hotel. The beds were super comfy. The room was clean and smelled good too. I will gladly stay again when im in Decatur!!
Overnattede 1 nat i april 2023
Svar fra RP den 17. apr. 2023
We do appreciate your feedback and thank for staying with us.

8/10 Udmærket

Hannah

Synes godt om: Rengøring, service og personale
Needs a do not disturb sign because I don’t like that and the shower head didn’t put a lot of water pressure out and was spraying out of the shower.
Overnattede 2 nætter i marts 2023
Svar fra RP den 2. apr. 2023
We do apologize for any inconvenience and thank for staying with us. please request front desk for no room service at check inn time so housekeeper will not knock the door for rm service. She was just doing her job. Anything wrong with room and u want to address the problem please call the front desk at the same time so someone can come to fix the problem to better assist you. thank you

10/10 Fremragende

Hannah

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i marts 2023
Svar fra RP den 27. mar. 2023
We do appreciate your feedback and thank for staying with us.

6/10 Okay

Verificeret rejsende

Synes godt om: Rengøring, service og personale
Noisy, dated, tired
Outside noise is a problem. Dated building. Furnishings are clean and in good condition. But the seeming lack of noise insulation is a real problem, given the downtown location.
Overnattede 1 nat i marts 2023
Svar fra rp den 25. mar. 2023
We do apologize for any inconvenience & thank you for staying with us.

6/10 Okay

JOHN W

Forretningsrejsende
Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Old property...but i will say at least it was clean and no bugs...staff friendly...kinda like stepping back in time... the lamp and furniture looked like its been there since 1970....kind of cool ...lol.. But ,if you are looking for a half price hotel and a place to rest your head on a budget this is decent. All other hotels were 160.00 a night average. Room did not smell like smoke. Had to extended my stay for another night with no problems and they only charge a 20.00 hold for Incidentals. Would stay again.
Overnattede 2 nætter i marts 2023
Svar fra RP den 23. mar. 2023
We do apologize for any inconvenience and thank you for staying with us.

8/10 Udmærket

Doris

Rejste med partner
Synes godt om: Rengøring, service og personale
The place is older and looks it's age. However it is clean, neat and the staff was very efficient, friendly and accommodating.
Overnattede 1 nat i marts 2023
Svar fra RP den 12. mar. 2023
We do apologize for any inconvenience and thank for staying with us.

8/10 Udmærket

Hannah

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i marts 2023
Svar fra RP den 7. mar. 2023
We do appreciate ur feedback and thank you for staying with us.

8/10 Udmærket

James

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Add to room
Just wish there was a coffee maker in the room.
Overnattede 2 nætter i februar 2023
Svar fra RP den 3. mar. 2023
We do apologize for any inconvenience and thank you for staying with us.

6/10 Okay

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, service og personale
Not bad, but not the best
My room was clean, and everything seemed to be in working order. The furnishings were very outdated, but reasonable well maintained. Ice machine on the first floor wasn't working, but there was another available on the 5th floor. Room temp was difficult to regulate. It was very hot when I first got in, so I turned the air on (low setting). Before I went to bed it was a bit chilly, so I turned the heat on low, but woke up in the middle of the night quite warm again, so I turned the fan on (no heat, no A/C, just fan to drown out any noises from outside). And by morning it was a bit chilly again.
Overnattede 1 nat i januar 2023
Svar fra RP den 2. feb. 2023
Dear guest : We do apologize for any inconvenience. We leave few rooms heat on for customer in winter time and AC in summer time because our buiding is concrete building. It take time to heating the room or cooling the room. Thank you for staying with us.

6/10 Okay

James L

Forretningsrejsende
Not a happy customer
I am not happy with it. The room was ok. The front desk ok. Parking is ok. My biggest complain is after I paid for the room then the hit you with a another charge of $100.00 for anything you break or for them cleaning it. If everything is ok they give you $80.00 back. So if Hotels.com charge my card $72.00 plus the hotel charges me $100.00 then gives me $80.00 back the total is $92.00 plus taxes. How are you saving money and Hotels.com not give my account credit for my free night. Never stay there again.
Overnattede 1 nat i december 2022
Svar fra RP den 26. dec. 2022
We do apologize for any inconvenience. I think there is some confusion about charges. we took pre authorization 102.60 inclduing 20 dollar rm deposit. online its usually 50 rm deposit. When we took Pre authorization , ur side it showing amount is pedning but when u check out we settled the same transaction and charged only the room rent 82.60. There is only one transaction. Hotel.com dont charge anything extra. We collect the payment first from guest then we pay commission to hotel.com thats way our hotel account is set up. I hope u understand. Thank you for staying with us.