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Anmeldelser af DoubleTree by Hilton Huntington

4 out of 5
DoubleTree by Hilton Huntington
1001 3rd Avenue, Huntington, WV

Anmeldelser

8,4

Alletiders

Bedømmelse på 10 − Fremragende. 542 af i alt 1004 anmeldelser" "
Bedømmelse på 8 − Udmærket. 243 af i alt 1004 anmeldelser" "
Bedømmelse på 6 − Okay. 105 af i alt 1004 anmeldelser" "
Bedømmelse på 4 − Dårligt. 56 af i alt 1004 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 58 af i alt 1004 anmeldelser" "

8,6/10

Rengøring

9,0/10

Service og personale

8,0/10

Faciliteter

8,4/10

Overnatningsstedets tilstand og faciliteter

8,8/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Sheila

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
*
Overnattede 1 nat i maj 2024
Svar fra GSM den 22. maj 2024
Thank you, Sheila!

10/10 Fremragende

Sharon

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Excellent condition, I would stay here again.
Overnattede 1 nat i maj 2024
Svar fra GSM den 22. maj 2024
Thank you for your feedback, Sharon. We look forward to welcoming you back soon!

10/10 Fremragende

Sarah

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Service was great. Staff is extremely friendly.
Overnattede 2 nætter i maj 2024
Svar fra GSM den 14. maj 2024
We're glad to hear that you were pleased with the service you received, Sarah. Thank you for your feedback.

8/10 Udmærket

Michael

Rejste med partner
Synes godt om: Service og personale
Limited parking Pretty much off the interstate Valet parking was nice ten dollars
Overnattede 1 nat i maj 2024
Svar fra GSM den 15. maj 2024
Thank you for your feedback Michael. We're glad to hear that you were pleased with our valet service. Please visit us again soon.

8/10 Udmærket

Monica

Rejste med familie, Forretningsrejsende, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overall a very nice stay. If you prefer a firmer pillow or light weight blanket I would bring your own. I would stay here again if the need arises.
Overnattede 1 nat i maj 2024
Svar fra GSM den 15. maj 2024
We appreciate your feedback Monica. We look forward to welcoming you back.

2/10 Forfærdeligt

Kimberly

Rejste med partner
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff was extremely unhelpful. No parking available. Room was dirty. AC did not work. Mold on the bathroom as well as peeling paint. Outlets were not working.
Overnattede 3 nætter i maj 2024
Svar fra GSM den 15. maj 2024
We are sorry to hear about your poor experience at our hotel. We will be sure to share this information with our management team. Thank you for your feedback.

8/10 Udmærket

Benjamin

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Property and staff were great, the other guests were pretty rowdy through out the night and ignored the no smoking rules.
Overnattede 2 nætter i maj 2024
Svar fra GSM den 15. maj 2024
Your feedback is valuable to us and used to create better experiences for future guests. We hope you will visit us again soon.

8/10 Udmærket

Craig

Rejste med familie, Rejste i en gruppe
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Staff was really nice
Overnattede 1 nat i maj 2024
Svar fra GSM den 15. maj 2024
We're glad you were pleased with our staff. Thank you for your time.

10/10 Fremragende

Laura

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i januar 2024
Svar fra GSM den 15. maj 2024
Thank you for your feedback, Laura!

6/10 Okay

Sheniqua

Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
The property should do some updates the carpet should go. Also the TV didn’t work
Overnattede 2 nætter i april 2024
Svar fra GSM den 2. maj 2024
We’re sorry to hear you had such a negative experience at our property, but we really appreciate you bringing this to our attention. We hope that you will come back and visit us again for a more positive experience.

8/10 Udmærket

Jennifer

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We were there for a concert in ashland kentucky. The hotel was clean, staff was amazing. Cute area around it but short distances away were not as nice. Did not feel unsafe at all but just be aware of wandering too far off property.
Overnattede 3 nætter i april 2024
Svar fra GSM den 2. maj 2024
Thank you for choosing our hotel and taking the time to leave a review. We hope you enjoyed the concert and we look forward to welcoming you back soon.

10/10 Fremragende

Morgan, Edon

Overnattede 2 nætter i februar 2024
Svar fra GSM den 15. maj 2024
Thank you for your feedback.

10/10 Fremragende

Joshua

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very beautiful atmosphere. Room was very nice and clean, the entry way is absolutely gorgeous.
Overnattede 3 nætter i april 2024
Svar fra GSM den 2. maj 2024
We're glad you were pleased with your stay, Joshua! We look forward to seeing you again soon.

10/10 Fremragende

Thomas

Overnattede 1 nat i april 2024
Svar fra GSM den 2. maj 2024
Thank you for your feedback, Thomas!

10/10 Fremragende

Dominique

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
It was a very nice room and clean. Staff was nice and helpful. Very much enjoyed the complimentary cookie
Overnattede 2 nætter i marts 2024
Svar fra GSM den 2. maj 2024
Thank you for your feedback, Dominique. Please visit us again soon. We'll have warm cookies waiting for you.

8/10 Udmærket

Shawn, Louisville

Forretningsrejsende
Synes godt om: Rengøring, service og personale
The room could use a technology upgrade usb ports by the bed steaming options for the tv.
Overnattede 1 nat i marts 2024
Svar fra GSM den 2. apr. 2024
We value your feedback. Thank you for your time.

10/10 Fremragende

Miranda

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Late night parking is a challenge.
Overnattede 1 nat i marts 2024
Svar fra GSM den 2. apr. 2024
We value your feedback. Thank you for your time.

10/10 Fremragende

Andrew

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent price for a Hilton, lots of walkable entertainment and parking
Overnattede 2 nætter i marts 2024
Svar fra GSM den 26. mar. 2024
We always aim to deliver a great experience at our hotel, so we're glad to hear you were pleased with your stay. We look forward to welcoming you back soon.

6/10 Okay

Stephanie

Rejste med familie
Synes ikke om: Faciliteter
1 of only 2 hotels close to the convention center this hotel gets away with alot. The employees were great. The hotel rooms were beat up, didn’t have enough towels or all of the bed in a bag for the pull out sofa which had a horrible mattress. Volleyball girls got back late from a tournament and cleaned out the food for purchase in the fridge. 3 days later they never replaced anything. There’s nothing open late close so that should be replenished with events going on. The price was way too much for this kind of service.
Overnattede 3 nætter i marts 2024
Svar fra GSM den 26. mar. 2024
We are sorry to hear about your poor experience at our hotel. We will be sure to share this information with our management team. Our goal is to continue to work with our staff to provide a better experience on your next visit. Thank you for sharing your feedback with us.

10/10 Fremragende

Barry, Falling Waters

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Hrraty
Overnattede 1 nat i marts 2024
Svar fra GSM den 26. mar. 2024
Thank you for your feedback Barry.

10/10 Fremragende

Christina

Rejste med familie, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Pretty lobby valet was super fast
Overnattede 2 nætter i januar 2024
Svar fra GSM den 26. mar. 2024
Thank you for your feedback Christina. We're glad you were pleased with your stay.

8/10 Udmærket

Clarence

Synes godt om: Rengøring, service og personale
Parking sucked !!! If you don't have a full size truck you can pay to have it parked inside other wise they have about 16 spaces beside the building which are taken very early. The rest have to park on the street and be moved by 8am the next morning. If you get in later you may have to park as much as a block and half away .
Overnattede 2 nætter i marts 2024
Svar fra GSM den 26. mar. 2024
Thank you for your review Clarence. We wholeheartedly apologize that some aspects of your stay fell short of expectations. Your comments are taken seriously and will be used to improve and create better experiences for future guests.

8/10 Udmærket

David

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Was a nice room enjoyed my stay
Overnattede 1 nat i marts 2024
Svar fra GSM den 21. mar. 2024
We care about the comfort and satisfaction of our guests so we're happy to hear that you were pleased with your stay. Thank you for your time and feedback.

10/10 Fremragende

Diana

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Friendly staff and of course the warm fresh cookie!!
Overnattede 2 nætter i marts 2024
Svar fra GSM den 21. mar. 2024
We're so glad you had a positive experience with our team. We'll have warm cookies waiting for your next visit!

10/10 Fremragende

Zoe

Overnattede 1 nat i marts 2024
Svar fra GSM den 2. maj 2024
Thank you for your feedback, Zoe!

8/10 Udmærket

Willis

Rejste med partner
Synes godt om: Service og personale, faciliteter
Room was clean but paint was peeling in the bathroom.
Overnattede 1 nat i januar 2024
Svar fra GSM den 21. mar. 2024
We’re sorry to hear you had such a negative experience at our property, but we really appreciate you bringing this to our attention. We hope you will consider staying with us in the future and allowing us the opportunity to restore your faith in our hotel.

10/10 Fremragende

Cynthia

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff was friendly and helpful beyond what they needed to be. Highly recommend to others and we will be back
Overnattede 1 nat i marts 2024
Svar fra GSM den 21. mar. 2024
Thank you for choosing our hotel and taking the time to leave a review. We're so glad you had a positive experience with our team. We look forward to welcoming you back soon.

6/10 Okay

Steve

Rejste med partner
Synes godt om: Service og personale
Synes ikke om: Rengøring
The valet was helpful and made a good suggestion for dinner. The room was dated and showed wear and tear. The bed was comfortable.
Overnattede 1 nat i marts 2024
Svar fra GSM den 15. mar. 2024
We're glad to hear you were pleased with the service you received from the valet. Thank you for your time and feedback.

10/10 Fremragende

Brenda

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Hotel was nice. Did not like the parking situation. I like the breakfast it was very nice. Patking had to be valet which was inconvenient .
Overnattede 1 nat i marts 2024
Svar fra GSM den 15. mar. 2024
We appreciate your feedback Brenda. Your comments are important to us. We look forward to welcoming you back soon.

2/10 Forfærdeligt

Chad

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Motel room floor was soak and wet from mopping that was not dry. Floor had chips from previous person, dead stink bugs on windowsill, sheets were inside out and scratchy. Staff was unknowing about any hotel policies. Incidental charge of $50 per night is unreasonable.
Overnattede 2 nætter i februar 2024
Svar fra GSM den 6. mar. 2024
We are sorry to hear about your poor experience at our hotel. We will be sure to share this information with our management team. Our goal is to continue to work with our staff to provide a better experience on your next visit. Thank you for sharing your feedback with us.

10/10 Fremragende

MaryJo

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024
Svar fra GSM den 26. feb. 2024
Thank you for your review MaryJo!

10/10 Fremragende

Maureen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Very comfortable hotel with very friendly staff.
Overnattede 1 nat i februar 2024
Svar fra GSM den 26. feb. 2024
We're glad to hear you were happy with your stay Maureen! Thank you for your feedback.

10/10 Fremragende

Joseph

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Bed was super cozy and the cookies were delicious. Staff was super friendly as well.
Overnattede 1 nat i februar 2024
Svar fra GSM den 26. feb. 2024
Come back and see us soon Joseph! We'll have warm cookies waiting for you.

10/10 Fremragende

Laura

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024
Svar fra GSM den 26. feb. 2024
Thank you for your review Laura!

10/10 Fremragende

Brittany

Overnattede 2 nætter i februar 2024
Svar fra GSM den 26. feb. 2024
We appreciate your feedback Brittany!

8/10 Udmærket

Adam

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Wish the restaurant/bar had more options and better hours. Breakfast was good. Room was clean and staff was very nice.
Svar fra GSM den 26. feb. 2024
We appreciate your feedback Adam. Please visit us again soon!

8/10 Udmærket

shelby

Rejste med familie
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Im frim Huntington and this is one of the nicer hotels around the beds were nice and clean. Horrible view of a graffiti filled ally but thats Huntington
Overnattede 1 nat i februar 2024
Svar fra GSM den 6. mar. 2024
Thank you for choosing our hotel and taking the time to leave a review. We're so glad you had a positive experience. We look forward to welcoming you back soon.

10/10 Fremragende

Rebecca

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Would stay again
Very nice and clean hotel. Staff was super friendly!
Overnattede 1 nat i februar 2024
Svar fra GSM den 26. feb. 2024
We look forward to welcoming you back Rebecca! Thank you for your feedback.

10/10 Fremragende

Dustin

Overnattede 1 nat i februar 2024
Svar fra GSM den 21. mar. 2024
Thank you for your feedback!

10/10 Fremragende

Teresa

Overnattede 1 nat i februar 2024
Svar fra GSM den 26. feb. 2024
Thank you for your feedback Teresa!

10/10 Fremragende

Amber

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Very nice staff and Valet service!
Overnattede 1 nat i februar 2024
Svar fra GSM den 26. feb. 2024
We're glad to hear you were pleased with our staff! Thank you for your time and feedback!

4/10 Dårligt

Russell

Rejste i en gruppe
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Rengøring
Meh.
Easy to find. The lady that checked us in was good. The lobby was nice but that's where the good ended. The room was not what I paid for. I booked a double queen room but what I got was a king and a sofa. There was trash in the trash can in the bathroom and the floor was not clean around the HVAC unit. Towels were also limited. Overall not a great experience.
Overnattede 1 nat i februar 2024
Svar fra GSM den 26. feb. 2024
We care about the comfort and satisfaction of our guests so we’ll address all of your concerns with the appropriate members of our team so that we may improve moving forward. We hope that you will come back and visit us again for a more positive experience.

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024
Svar fra GSM den 26. feb. 2024
Thank you for feedback!

10/10 Fremragende

Melissa

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i februar 2024
Svar fra GSM den 26. feb. 2024
We appreciate your time and feedback Melissa!

6/10 Okay

Gabrielle

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024
Svar fra GSM den 6. feb. 2024
We look forward to seeing welcoming you back for a more positive experience Gabrielle. Thank you for your feedback.

8/10 Udmærket

Rebecca

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Enjoyed our short stay.
Overnattede 1 nat i februar 2024
Svar fra GSM den 6. feb. 2024
Thank you for your time Rebecca.

10/10 Fremragende

Shelia

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The staff at the hotel were very friendly and polite! Everyone doing their jobs seemed to be respectful and very helpful to anyone. Thank you for providing a wonderful service and opportunity to enjoy our visit!
Overnattede 1 nat i februar 2024
Svar fra GSM den 6. feb. 2024
We're glad you were pleased with your stay and the staff. Your feedback is valuable to us. Please visit us again soon, Sheila.

10/10 Fremragende

jeff

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Definitely would stay here again
The staff was very friendly and helpful. Rooms were very nice and clean.
Overnattede 1 nat i januar 2024
Svar fra GSM den 6. feb. 2024
We look forward to welcoming you back soon Jeff. Thank you for your time and feedback.

10/10 Fremragende

Brigitte

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra GSM den 6. feb. 2024
Thank you for your 10 rating Brigitte!

10/10 Fremragende

Shawna L.

Cold shower!! No hot water??
Overnattede 1 nat i januar 2024
Svar fra GSM den 6. feb. 2024
We're sorry to hear about the issues you had during your stay with us, but we really appreciate you bringing this to our attention. We look forward to welcoming you back for a more positive experience. Thank you for your time Shawna.