Facilitet på overnatningsstedet
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Anmeldelser af Holiday Inn Houston Downtown, an IHG Hotel

3 out of 5
Holiday Inn Houston Downtown, an IHG Hotel
1616 Main St, Houston, TX

Anmeldelser

8,4

Alletiders

Bedømmelse på 10 − Fremragende. 524 af i alt 1002 anmeldelser" "
Bedømmelse på 8 − Udmærket. 284 af i alt 1002 anmeldelser" "
Bedømmelse på 6 − Okay. 95 af i alt 1002 anmeldelser" "
Bedømmelse på 4 − Dårligt. 49 af i alt 1002 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 50 af i alt 1002 anmeldelser" "

9,0/10

Rengøring

8,8/10

Service og personale

8,2/10

Faciliteter

8,6/10

Overnatningsstedets tilstand og faciliteter

8,6/10

Miljøvenligt

Anmeldelser

4/10 Dårligt

Dalila

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Hotel is overpriced for the amenities and location. Awfully small parking spaces I wouldn't stay there ever again. Was not worth my money.
Overnattede 2 nætter i maj 2024

8/10 Udmærket

Masoumeh

Rejste med familie
Synes godt om: Rengøring, service og personale
The building is old but great location
Overnattede 1 nat i maj 2024

10/10 Fremragende

Kristen

Overnattede 1 nat i maj 2024

10/10 Fremragende

John, San Antonio

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024

10/10 Fremragende

Trenae

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024

8/10 Udmærket

Ken

Forretningsrejsende
Synes godt om: Rengøring, faciliteter
スタッフはとてもすばらしく朝食も美味しいが、全体的に施設が古い。特にエレベータは振動が有る。
Overnattede 4 nætter i maj 2024

10/10 Fremragende

Terry, Houston

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Easy check-in. Plenty of dining options within 15 minute walking distance of the property. Light rail just outside the doors.
Overnattede 1 nat i maj 2024

8/10 Udmærket

Brandon, Lockhart

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024

10/10 Fremragende

Parixeet

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Good
Overnattede 1 nat i maj 2024

10/10 Fremragende

MARIA

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Todo bien
Overnattede 1 nat i maj 2024
Svar fra Ushi P.-Guest Service Champion/Front Desk Sup. den 16. maj 2024
Estimado MARIA,Gracias por tomarse el tiempo para contarnos sobre su experiencia en The Holiday Inn Houston-Downtown.Además, ¡gracias por calificarnos con un 5 sobre 5 en la encuesta! ¡Nos alegra que haya disfrutado su estadía y esperamos que se quede con nosotros nuevamente en el futuro!

10/10 Fremragende

Christina

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The gentleman man and valet guy was very nice!!!
Overnattede 1 nat i maj 2024
Svar fra Ushi P.-Guest Service Champion/Front Desk Sup. den 16. maj 2024
Dear Christina,Thank you for taking the time to tell us about your experience at The Holiday Inn Houston-Downtown.Also, thank you for scoring us a 5 out of 5 on the survey! We are glad that you enjoyed your stay, and we hope you will stay with us again in the future!

10/10 Fremragende

Nicki

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra Ushi P.-Guest Service Champion/Front Desk Sup. den 11. maj 2024
Dear Nicki,Thank you for taking the time to tell us about your experience at The Holiday Inn Houston-Downtown.Also, thank you for scoring us a 5 out of 5 on the survey! We are glad that you enjoyed your stay, and we hope you will stay with us again in the future!

6/10 Okay

Blake

Rejste med familie og småbørn
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Hmph. Cons- The restaurant in the lobby is NOT open. The pics are deceiving. Even the tvs in the room show ads for the place and it is not open- They use it for their lackluster continental breakfast that they have you pay for. The pictures for the suite we selected were not the correct room and the balconies are there… right there on the other side of the glass but not accessible. Again. Deceiving pictures. Paid parking on site but no protection from them getting broke into even though we saw homeless digging through the trash in the same parking garage. The entrances into the lobby all had signs that they were “locked after dark” yet were not locked when returning after dark and locked in the middle of the day. Tiny elevators. No ice machine; on the 15th floor at least. The bathrooms have a vent cover mounted over a hole in the wall with no actual venting mechanism; prepare for steamed up mirrors. Random hole in the ceiling above the shower. Empty hole. A wee creepy. The towels were purchased at a dollar tree. It’s a 2 star hotel with a half baked 3 star paint job. Very disappointed Holiday Inn. Pros- water pressure was excellent and stayed hot for back to back showers. Joshua up front was very professional and polite. Thanks Joshua.
Overnattede 2 nætter i april 2024
Svar fra Ushi P.-Guest Service Champion/Front Desk Sup. den 4. maj 2024
Dear Blake,Thank you for taking the time to tell us about your experience at Holiday Inn Houston-Downtown.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience so that next time you will score us a 5 out of 5 on the survey. We hope that you will give us the opportunity to serve you again in the future.

10/10 Fremragende

Brandy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Good stay
Overnattede 2 nætter i april 2024
Svar fra Ushi P.-Guest Service Champion/Front Desk Sup. den 3. maj 2024
Dear Brandy,Thank you for taking the time to tell us about your experience at The Holiday Inn Houston-Downtown.Also, thank you for scoring us a 5 out of 5 on the survey! We are glad that you enjoyed your stay, and we hope you will stay with us again in the future!

2/10 Forfærdeligt

Susan

Overnattede 1 nat i april 2024

10/10 Fremragende

An chi

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra Ushi P.-Guest Service Champion/Front Desk Sup. den 3. maj 2024
Dear An chi,Thank you for taking the time to tell us about your experience at The Holiday Inn Houston-Downtown.Also, thank you for scoring us a 5 out of 5 on the survey! We are glad that you enjoyed your stay, and we hope you will stay with us again in the future!

8/10 Udmærket

Audra, Mt Ida

Overnattede 2 nætter i april 2024

10/10 Fremragende

Chin Sieh

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Like the shuttle service and friendly hotel staff. Excellent housekeeping services by Dinorat.
Overnattede 4 nætter i april 2024
Svar fra Ushi P.-Guest Service Champion/Front Desk Sup. den 26. apr. 2024
Dear Chin Sieh,Thank you for taking the time to tell us about your experience at The Holiday Inn Houston-Downtown.Also, thank you for scoring us a 5 out of 5 on the survey! Our staff--including Dinorat--strive to provide the utmost customer service for all of our guests. We are glad that you enjoyed your stay (and our Housekeeping's cleanliness), and we hope you will stay with us again in the future!

10/10 Fremragende

Mike

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Parking. Shuttle service. Breakfast. Staff very helpful. Only issue is the slow and small elevators.
Overnattede 5 nætter i april 2024
Svar fra Ushi P.-Guest Service Champion/Front Desk Sup. den 22. apr. 2024
Dear Mike,Thank you for taking the time to tell us about your experience at The Holiday Inn Houston-Downtown.Also, thank you for scoring us a 5 out of 5 on the survey! We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We are glad that you enjoyed your stay, and we hope you will stay with us again in the future!

10/10 Fremragende

Yahaira

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
El único problema es que el estacionamiento no es gratis para los huéspedes
Overnattede 1 nat i april 2024
Svar fra Ushi P.-Guest Service Champion/Front Desk Sup. den 28. apr. 2024
Dear Yahaira,Thank you for taking the time to tell us about your experience at The Holiday Inn Houston-Downtown.Also, thank you for scoring us a 5 out of 5 on the survey! We are glad that you enjoyed your stay, and we hope you will stay with us again in the future!

10/10 Fremragende

Taelor

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
10/10 great all around
Overnattede 2 nætter i april 2024
Svar fra Joshua B. Front Desk Supervisor den 20. apr. 2024
Thank you for staying with us, and we appreciate that you took the time to give us a review.

10/10 Fremragende

Taelor

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great place to stay would definitely book again the staff was super helpful and super nice great experience
Overnattede 2 nætter i april 2024
Svar fra Joshua B. Front Desk Supervisor den 20. apr. 2024
Thank you for staying with us, and we appreciate that you took the time to give us a review.

8/10 Udmærket

Jake

Synes godt om: Rengøring, service og personale
The parking garage is SO steep. Never seen a garage so steep at a hotel. It scrapped my car. Outside of garage, clean hotel and reasonable walk to Minute Maid Park
Overnattede 1 nat i april 2024
Svar fra Ushi P.-Guest Service Champion/Front Desk Sup. den 17. apr. 2024
Dear Jake,Thank you for taking the time to tell us about your experience at Holiday Inn Houston-Downtown.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience so that next time you will score us a 5 out of 5 on the survey. We hope that you will give us the opportunity to serve you again in the future.

8/10 Udmærket

tomas

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice
Overnattede 1 nat i april 2024
Svar fra Ushi P.-Guest Service Champion/Front Desk Sup. den 17. apr. 2024
Dear Tomas,Thank you for taking the time to tell us about your experience at Holiday Inn Houston-Downtown.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience so that next time you will score us a 5 out of 5 on the survey. We hope that you will give us the opportunity to serve you again in the future.

8/10 Udmærket

Yolanda

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Breakfast was good. Parking she getting to parking was a bit of concern.
Overnattede 2 nætter i april 2024
Svar fra Ushi P.-Guest Service Champion/Front Desk Sup. den 17. apr. 2024
Dear Yolanda,Thank you for taking the time to tell us about your experience at Holiday Inn Houston-Downtown.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience so that next time you will score us a 5 out of 5 on the survey. We hope that you will give us the opportunity to serve you again in the future.

10/10 Fremragende

Cherita

Overnattede 1 nat i april 2024
Svar fra Ushi P.-Guest Service Champion/Front Desk Sup. den 17. apr. 2024
Dear Cherita,Thank you for taking the time to tell us about your experience at The Holiday Inn Houston-Downtown.Also, thank you for scoring us a 5 out of 5 on the survey! We are glad that you enjoyed your stay, and we hope you will stay with us again in the future!

8/10 Udmærket

Manuel

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good for the price and convenient for where we were going
Overnattede 2 nætter i april 2024
Svar fra Ushi P.-Guest Service Champion/Front Desk Sup. den 17. apr. 2024
Dear Manuel,Thank you for taking the time to tell us about your experience at Holiday Inn Houston-Downtown.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience so that next time you will score us a 5 out of 5 on the survey. We hope that you will give us the opportunity to serve you again in the future.

10/10 Fremragende

DORINE

Synes godt om: Overnatningsstedets tilstand og faciliteter
Transportation David is nice manners, and the workers was very polite The rooms was clean and very quiet
Overnattede 1 nat i april 2024
Svar fra Ushi P.-Guest Service Champion/Front Desk Sup. den 17. apr. 2024
Dear Dorine,Thank you for taking the time to tell us about your experience at The Holiday Inn Houston-Downtown.Also, thank you for scoring us a 5 out of 5 on the survey! Our staff--including David--strive to provide the utmost customer service for all of our guests. We are glad that you enjoyed your stay, and we hope you will stay with us again in the future!

2/10 Forfærdeligt

Meghan

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
When i checked in, i had to wait an additional 45 minutes for a room assignment. Once i received my room, I went to go inside and someone else was already in the room. So i had to wait on a second room.
Overnattede 1 nat i april 2024
Svar fra Ushi P.-Guest Service Champion/Front Desk Sup. den 17. apr. 2024
Dear Meghan,Thank you for taking the time to tell us about your experience at Holiday Inn Houston-Downtown.Please know that your feedback is extremely valuable to us. We truly do apologize about the wait time for check-in & for the room assignment error. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience so that next time you will score us a 5 out of 5 on the survey. We hope that you will give us the opportunity to serve you again in the future.

10/10 Fremragende

J

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Thank you!
Overnattede 1 nat i april 2024
Svar fra Ushi P.-Guest Service Champion/Front Desk Sup. den 17. apr. 2024
Dear J.,Thank you for taking the time to tell us about your experience at The Holiday Inn Houston-Downtown.Also, thank you for scoring us a 5 out of 5 on the survey! We are glad that you enjoyed your stay, and we hope you will stay with us again in the future!

10/10 Fremragende

Rosie

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The location was ideal and their parking attendant was very helpful. Also having shuttle service was awesome! Will return!
Overnattede 1 nat i april 2024
Svar fra Ushi P.-Guest Service Champion/Front Desk Sup. den 17. apr. 2024
Dear Rosie,Thank you for taking the time to tell us about your experience at The Holiday Inn Houston-Downtown.Also, thank you for scoring us a 5 out of 5 on the survey! We are glad that you enjoyed your stay, and we hope you will stay with us again in the future!

10/10 Fremragende

Ashley

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The shuttle service is perfect for nearby events! Eric is AMAZING!
Overnattede 1 nat i april 2024
Svar fra Joshua B. Front Desk Supervisor den 13. apr. 2024
Thank you for staying with us, and we appreciate that you took the time to give us a review.

10/10 Fremragende

Jessica

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra Joshua B. Front Desk Supervisor den 13. apr. 2024
Thank you for staying with us, and we appreciate that you took the time to give us a review.

10/10 Fremragende

Marc

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good job by Dinorat!
Overnattede 3 nætter i marts 2024
Svar fra Ushi P.-Guest Service Champion/Front Desk Sup. den 30. mar. 2024
Dear Marc,Thank you for taking the time to tell us about your experience at The Holiday Inn Houston-Downtown.Also, thank you for scoring us a 5 out of 5 on the survey! Our staff--including Dinorat--strive to provide the utmost customer service for all of our guests. We are glad that you enjoyed your stay (and our Housekeeping's cleanliness), and we hope you will stay with us again in the future!

10/10 Fremragende

Goretti Prieto

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Room cleanliness was great. Dinorst was wonderful and left the room so neat it was a pleasure to return to it after a long day out.
Overnattede 3 nætter i marts 2024
Svar fra Joshua B. Front Desk Supervisor den 24. mar. 2024
Thank you for staying with us, and we appreciate that you took the time to give us a review.

6/10 Okay

Courtney, Monroe

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
.
Overnattede 1 nat i marts 2024
Svar fra Joshua B. Front Desk Supervisor den 24. mar. 2024
Thank you for staying with us, and we appreciate that you took the time to give us a review.

10/10 Fremragende

ALIOSMAN

Rejste med familie, Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I like it very much!
Overnattede 5 nætter i marts 2024
Svar fra Joshua B. Front Desk Supervisor den 24. mar. 2024
Thank you for staying with us, and we appreciate that you took the time to give us a review.

2/10 Forfærdeligt

ashley

AC was stuck at 66 degrees and the “off” function didn’t work - thermostat would not move up one degree so was absolutely FREEZING all night and day. Not relaxing or comfortable at all to be stuck in that temperature.
Overnattede 1 nat i marts 2024
Svar fra Joshua B. Front Desk Supervisor den 24. mar. 2024
I am sorry that you had an unpleasant experience at our hotel. Do you remember who you reported the AC issue to?

8/10 Udmærket

michelle

Rejste i en gruppe
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Was a great location for what we needed. Rooms were a little outdated but clean.
Overnattede 1 nat i marts 2024
Svar fra Joshua B. Front Desk Supervisor den 19. mar. 2024
Thank you for staying with us, and we appreciate that you took the time to give us a review.

8/10 Udmærket

Wojciech

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra Joshua B. Front Desk Supervisor den 19. mar. 2024
Thank you for staying with us, and we appreciate that you took the time to give us a review.

10/10 Fremragende

Alexandria

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Best honeymoon ever!
Overnattede 3 nætter i marts 2024
Svar fra Joshua B. Front Desk Supervisor den 19. mar. 2024
Thank you for staying with us, and we appreciate that you took the time to give us a review.

10/10 Fremragende

Isela

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra Joshua B. Front Desk Supervisor den 19. mar. 2024
Thank you for staying with us, and we appreciate that you took the time to give us a review.

8/10 Udmærket

Caprice

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Property was in a great location. Staff was professional, polite and courteous.
Overnattede 3 nætter i marts 2024
Svar fra Joshua B. Front Desk Supervisor den 19. mar. 2024
Thank you for staying with us, and we appreciate that you took the time to give us a review.

10/10 Fremragende

Lisa

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The parking garage is too small. We got the last spot and I had to get out of the car prior to parking it. That, however, has been my only complaint 😁
Overnattede 1 nat i marts 2024
Svar fra Joshua B. Front Desk Supervisor den 19. mar. 2024
Thank you for staying with us, and we appreciate that you took the time to give us a review.

6/10 Okay

Faith

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The property was super clean , staff nice , only inconvenience was the bed was like a twin for me and my husband and daughters bed . Tiny tiny rooms . Our transportation shuttle was David and he was so kind and picked out our places to eat two nights in a row and was promptly there to get us .
Overnattede 3 nætter i marts 2024
Svar fra Joshua B. Front Desk Supervisor den 7. mar. 2024
Thank you for staying with us, and we appreciate that you took the time to give us a review.

6/10 Okay

Nicole

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i februar 2024
Svar fra Ushi P.-Guest Service Champion/Front Desk Sup. den 4. mar. 2024
Dear Nicole,Thank you for taking the time to tell us about your experience at Holiday Inn Houston-Downtown.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience so that next time you will score us a 5 out of 5 on the survey. We hope that you will give us the opportunity to serve you again in the future.

10/10 Fremragende

James, Fort Worth

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great stay! Breakfast option was cool too! The suite is roomy, bathroom is small if you care about that!
Overnattede 2 nætter i februar 2024
Svar fra Joshua B. Front Desk Supervisor den 25. feb. 2024
Thank you for staying with us, and we appreciate that you took the time to give us a review.

10/10 Fremragende

Anthony

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024
Svar fra Joshua B. Front Desk Supervisor den 25. feb. 2024
Thank you for staying with us, and we appreciate that you took the time to give a review.

6/10 Okay

Christopher

Forretningsrejsende
A number of the amenities were off line. TV's didn't work consistently. HVAC continued to turn off. Restaurant / bar was closed for business.
Overnattede 1 nat i februar 2024
Svar fra Joshua B. Front Desk Supervisor den 25. feb. 2024
Sorry that you did not enjoy your stay, and thank you for giving us a review. We use these to teach our staff on what needs to be worked on for improvement to hotel guest experience.

6/10 Okay

Tanya L

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024
Svar fra Joshua B. Front Desk Supervisor den 25. feb. 2024
Thank you for staying with us, and we appreciate that you took the time to give a review.