Dear Valued Guest, Thank you for your rating. We hope you enjoyed your stay with us and appreciated our location and services. Thank you again for visiting and we look forward to welcoming you back to our hotel soon.

Dear Valued Guest, Thank you for your comments. Concerning the mattress, we hope you had the chance to relay it to our staff on the spot so that we can arrange you a puffier mattress topper promptly. Your comments on our in-room facilities are well noted and we will urgently review the issues for continuous improvement and growth. We are also sorry for the towel issue you encountered, we believe it was only an occasional case and further training on the hotel staff will be reinforced to avoid the same from happening again. We will also review our current sound-proof facilities to ensure everyone a relaxing and comfortable stay with us. Thank you again for visiting and we look forward to welcoming you back to our hotel soon.

Dear Wing Tai, Thank you for your feedback. We are delighted to hear that you had a great stay with us. In the future we will continue delivering the best possible stay experience to all our guests. We hope to welcome you back to our hotel soon.

Dear Soo May, Thank you for taking the time to review your recent stay with us. Your comments on facilities have been well noted and reflected to the concerned department for continuous improvement. We are committed to protecting the environment and have installed bottle-filling water dispensers in the hotel lobby. Guests are encouraged to stay hydrated using the reusable glass bottle available in-room to minimize plastic bottle waste. Our hotel is located amid Wanchai and Causeway Bay where the closest MTR station as well as numerous shopping and dining options are just in minutes of walk. Free shuttle bus service with stops at Wanchai, Causeway Bay and Central is also available daily to ensure a hassle-free stay for everyone. In the future we will definitely seek for continuous improvement to ensure everyone a great staying experience with us. Thank you for visiting Cosmo Hotel Hong Kong.

Dear Ms. Wan Sau,Thank you for sharing your feedback regarding your recent stay with us. We apologize for any disappointment you may have experienced with the room condition.At Cosmo Hotel, we prioritize cleanliness and guest satisfaction. Regular pest control measures are in place to ensure a comfortable and enjoyable stay for all our guests. We have taken immediate action in response to your feedback and conducted an additional pest control treatment to address the issue.Our dedicated Housekeeping and Guest Services Team is available 24/7 to provide prompt assistance and address any concerns you may have during your stay. We sincerely apologize for any inconvenience caused and truly appreciate your feedback. Your patronage is important to us, and we hope to have the opportunity to welcome you back for a much-improved experience.Thank you once again for your valuable feedback.

Dear Michael, Thank you for your feedback. We are glad to hear that you enjoyed your stay with us. In the future we will keep up our services and ensure a delightful stay for everyone. Thank you again for visiting Cosmo Hotel Hong Kong. We hope to welcome you back to our hotel soon.

Dear Elizabeth, We regret to hear that your stay did not meet your expectation this time. In the future we will continue to review and enhance our service and offering to ensure everyone a more delightful stay at Cosmo Hotel. We would like to thank you for your feedback for our continuous improvement and we hope to welcome you back for an enhanced stay in the near future. Thank you for visiting Cosmo Hotel Hong Kong.

Dear Frankie, We are delighted to know that you had a great stay with us. We would like to thank you for your feedback on the bathroom conditions, your feedback has been delivered to the concerned department for continuous improvement. In the future we will continue to review and enhance our service and offering to ensure everyone a more delightful stay. Thank you again for visiting Cosmo Hotel Hong Kong. We hope to welcome you back to our hotel soon.

Dear Sargon, We regret to hear that your stay did not meet your expectation this time. We take your comments seriously and will address these issues with our team to ensure necessary improvements are made. We appreciate your patronage and hope to have the opportunity to provide you with a more satisfactory experience in the future.

亲爱的Yibing：感谢您的评价。很高兴阁下满意是次在香港丽悦酒店的住宿体验。酒店位于湾仔及铜锣湾闹市之间，距离湾仔克街地道食街以及铜锣湾时代广场只需数分钟步程，客人亦可利用酒店免费穿梭巴士前往港岛区如中环SOHO等著名美食区。希望客人下次入住时有机会利用上述服务。未来我们会继续努力加强酒店服务及设施，务求为客人带来更优质的住宿体验。我们期待客人于不久将来再次入住香港丽悦酒店。

Dear Cheongyong, Thank you for your rating. We are delighted to know that you enjoyed your stay with us. We look forward to welcome you back to Cosmo Hotel Hong Kong in the near future.

Dear Danilo, Thank you for your feedback. We regret to hear that your stay did not meet your expectation this time. We appreciate your kind understanding that that specific bedding type is subject to hotel availability upon check-in and we’ve tried our best to accommodate guest requests. Your feedback on the pillows are also noted and reflected to the concerned department for continuous improvement. In the future we will continue striving our best to deliver the best service and experience to all our guests. Thank you again for visiting Cosmo Hotel Hong Kong.

Dear Hinson, Thank you for your lovely review. We are glad to hear that you had a great stay with us. In the future we will continue delivering the best services to all our guests. We hope to welcome you back to Cosmo Hotel soon.

Dear Carlos, We regret to hear that your stay did not meet your expectation this time. We appreciate your feedback on our hotel facilities, and we have already shared your comments with our maintenance team for continuous improvement. We are committed to providing our guests with the best possible experience, and your feedback will help us to achieve this goal. In the future we will definitely seek for continuous improvement to ensure everyone a great staying experience with us. Thank you for visiting Cosmo Hotel Hong Kong.

Dear Ben, Thank you for taking the time to review your recent stay with us. We value your comment and will address it for future improvement. In the future we will definitely seek for continuous improvement to ensure everyone a great staying experience with us. Thank you for visiting Cosmo Hotel Hong Kong.

Dear Amy, Thank you for taking the time to review your recent stay with us. We appreciate your feedback on our hotel facilities, and we have already shared your comments with our maintenance team for continuous improvement. We are committed to providing our guests with the best possible experience, and your feedback will help us to achieve this goal. In the future we will definitely seek for continuous improvement to ensure everyone a great staying experience with us. Thank you for visiting Cosmo Hotel Hong Kong.

Dear Zhen, Thank you for taking the time to review your recent stay with us. At Cosmo Hotel, we are committed to protecting the environment and have been striving to encourage our guests to do the same, by opting out of daily housekeeping service to save on water and energy. If you require same-day room cleaning service, simply hang the green door sign provided outside your door in the morning. Thank you for staying at Cosmo Hotel Hong Kong. We look forward to welcome you back to our hotel in the future.

Dear Fui Mee, Thank you for your rating. We are delighted to know that you enjoyed your stay with us. We look forward to welcome you back to Cosmo Hotel Hong Kong in the near future.

Dear Bongkun, Thank you for your valuable review. We are glad to hear that you enjoyed your stay with us. We will address your feedback on soundproofing and bed size for continuous improvement. In the future we will keep up our service to deliver a delightful stay experience for everyone. Thank you again for visiting Cosmo Hotel Hong Kong.

Dear Haewon, Thank you for your rating. We are delighted to know that you enjoyed your stay with us. We look forward to welcome you back to Cosmo Hotel Hong Kong in the near future.

Dear Karen, Thank you for your rating. We are delighted to know that you enjoyed your stay with us. We look forward to welcome you back to Cosmo Hotel Hong Kong in the near future.

Dear Walter, Thank you for your rating. We are delighted to know that you enjoyed your stay with us. We look forward to welcome you back to Cosmo Hotel Hong Kong in the near future.

Dear Faruk, Thank you for your rating. We are delighted to know that you enjoyed your stay with us. We look forward to welcome you back to Cosmo Hotel Hong Kong in the near future.

Dear Valued Guest, Thank you for your rating. We regret to hear that your stay did not meet your expectation this time. In the future we will continue to improve our services and offerings to provide a better stay experience for our guests. Thank you again for visiting Cosmo Hotel Hong Kong.

Dear Timothy, Thank you for your valuable comments and continuous support to our hotel. Your comment on TV channel selection has been well noted and reflected to the concerned department for continuous improvement. In the future we will definitely seek for continuous improvement to ensure everyone a great staying experience with us. Thank you for visiting Cosmo Hotel Hong Kong.

Dear Julianti, We regret to hear that your stay did not meet your expectation this time. Please be assured that the service you encountered was definitely not reflecting the standard of services we always strive to offer. With that said, training will be reinforced to all front line staff to prevent any similar incidents from happening again. In the future we will definitely seek for continuous improvement to ensure everyone a great staying experience with us. Thank you for visiting Cosmo Hotel Hong Kong.

Dear Martin, Thank you for your lovely feedback. We are glad to hear that you enjoyed your stay experience at the Cosmo Hotel. In the future we will continue striving our best to deliver the most delightful stay experience to all our guests. We look forward to welcoming you back to our hotel soon.

Dear Tsz King, Thank you for your rating. We are delighted to know that you enjoyed your stay with us. We look forward to welcome you back to Cosmo Hotel Hong Kong in the near future.

Dear YUSAKU, Thank you for your feedback. We regret to hear that your stay did not meet your expectation this time. Cosmo Hotel is located amid Wan Chai and Causeway Bay where the MTR station and Times Square Shopping Mall are within 8-minute walk. Our hotel also offers daily complimentary shuttle bus service that goes to Wan Chai, Causeway Bay and Central to let travellers explore the city with ease. We appreciate your comment on the breakfast arrangement and will address it for continuous improvement. As a green hotel, housekeeping service is available upon request daily and we appreciate guests who share the same eco-friendly mind as us to support our initiative and save on water and energy consumption. In the future we will continue to review and enhance our service and offerings to ensure everyone a more delightful stay. We hope we have the opportunity to deliver an enhanced stay experience on your next visit.

Dear Man Har L, Thank you for your rating, We regret to hear that your stay did not meet your expectation this time. You are welcome to share more of your opinion with us regarding your stay this time for our continuous improvement. In the future we will definitely seek for continuous improvement to ensure everyone a great staying experience with us. Thank you for visiting Cosmo Hotel Hong Kong.

Dear Richard, Thank you for taking the time to review your recent stay with us. Your comment on in-room facility has been well noted and reflected to the concerned department for continuous improvement. In the future we will definitely seek for continuous improvement to ensure everyone a great staying experience with us. Thank you for visiting Cosmo Hotel Hong Kong.

Dear Lisa, Thank you for taking the time to review your recent stay with us. Please be assured that the cleanliness issue was definitely an occasional case. As cleanliness remains one of our top priorities, our team will look into the matter seriously to avoid the same from happening again. In the future we will definitely seek for continuous improvement to ensure everyone a great staying experience with us. Thank you for visiting Cosmo Hotel Hong Kong.

Dear Allen, Thank you for your rating. We are glad to know that overall you enjoyed your stay with us. We look forward to welcome you back to Cosmo Hotel Hong Kong in the near future.

Dear Walter, Thank you for your positive feedback about our staff and overall customer service. We appreciate your kind words and are glad to hear that our team went above and beyond to ensure your stay was a good one. We take note of your comments and will continue to make improvements to enhance the guest experience. We look forward to welcoming you back in the future.

Dear Miyu, Thank yoo for your rating. We regret to hear that your stay did not meet your expectation this time. You are welcome to share more of your opinion with us regarding your stay this time for our continuous improvement. In the future we will definitely seek for continuous improvement to ensure everyone a great staying experience with us. Thank you for visiting Cosmo Hotel Hong Kong.

Dear Menashe, Thank you for your rating. We regret to hear that your stay did not meet your expectation this time. You are welcome to share more of your opinion with us regarding your stay this time for our continuous improvement. In the future we will definitely seek for continuous improvement to ensure everyone a great staying experience with us. Thank you for visiting Cosmo Hotel Hong Kong.

Dear Surendra, Thank you for your rating. We are delighted to know that you enjoyed your stay with us. We look forward to welcome you back to Cosmo Hotel Hong Kong in the near future.

Dear Graeme, We regret to hear that your stay did not meet your expectation this time. Your comments on breakfast and hotel staff have been well noted and reflected to the concerned department for continuous improvement. Please rest assured that we will reinforce our staff training to ensure courteous and friendly service is extended to our guests at all times. In the future we will continue to improve our services and offerings to provide a better stay experience for our guests. Thank you again for visiting Cosmo Hotel Hong Kong.

Dear Filipe, We regret to hear that your stay did not meet your expectation this time. Please be assured that the cleanliness issues were definitely an occasional case. Room cleanliness remains one of our top priorities, our team will look into the matter seriously to avoid the same from happening again. At Cosmo Hotel, we are committed to protecting the environment and have been striving to encourage our guests to do the same, by opting out of daily housekeeping service to save on water and energy. If you require same-day room cleaning service, simply hang the green door sign provided outside your door in the morning. ) In the future we will continue to review and improve our services and offerings to ensure everyone a great staying experience with us. Thank you for visiting Cosmo Hotel Hong Kong

Dear Kazuki, Thank you for your rating. We are delighted to know that you enjoyed your stay with us. We look forward to welcome you back to Cosmo Hotel Hong Kong in the near future.

Dear Joon, Thank you for your review. We regret to hear that your stay did not meet your expectation this time. Your feedback has been reflected to the concerned department for continuous improvement. In the future we will continue to review and enhance our services and facilities to ensure everyone a wonderful stay experience. Thank you once again for visiting Cosmo Hotel Hong Kong

Dear Ryo, Thank you for your rating. We regret to hear that your stay did not meet your expectation this time. You are welcome to share more of your opinion with us regarding your stay this time for our continuous improvement. In the future we will continue to improve our services and offerings to provide a better stay experience for our guests. Thank you again for visiting Cosmo Hotel Hong Kong.

Dear Lorna, Thank you for your great comments. We are glad to hear that you enjoyed your stay with us. We will definitely pass your kind words to our team to keep them motivated. In the future we will continue delivering the best possible stay experience to all our guests. We look forward to welcome you back to hotel soon.

Dear Linda, Thank you for your review. We are delighted to hear that you had a great stay with us. Your feedback on the breakfast and bathroom facilities are well noted and reflected to the concerned department for continuous improvement. In the future we will continue striving our best to deliver a wonderful stay experience to all our guests. We hope to welcome you back to our hotel soon.

Dear Mohammed,Thank you for your rating. We are delighted to learn that you enjoyed your stay with us. In the future we will continue to deliver delightful stay experience to our guests, we look forward to welcoming you back to our hotel soon.

Dear Katarzyna, We regret to hear that your stay did not meet your expectation this time. We would like to assure you that the service you encountered was definitely not the kind of service we strive to provide to our guests. The concerned staff has been reminded and training will be reinforced towards all front line teams to prevent similar incidents from happening again. Thank you for staying at Cosmo Hotel Hong Kong. In the future we will definitely seek for continuous improvement to ensure everyone a great staying experience with us.

Dear Paul, Thank you very much for your great comments. We are truly happy to know that you had a delightful stay with us. We will keep up the good services and endeavor to deliver all our guests a wonderful stay experience. Once again, thank you for staying at Cosmo Hotel Hong Kong. We look forward to welcome you back to our hotel in the near future.

Dear Winnie, Thank you very much for your great comments. We are truly happy to know that you had a delightful stay with us. We will keep up the good services and endeavor to deliver all our guests a wonderful stay experience. Once again, thank you for staying at Cosmo Hotel Hong Kong. We look forward to welcome you back to our hotel in the near future.