229 Le Thanh Ton, Ben Thanh Ward, District 1, Ho Chi Minh City
Anmeldelser
8,0
Alletiders
Alle de viste anmeldelser er indsendt af rigtige gæster. Kun rejsende, som har booket et ophold hos os, kan indsende en anmeldelse. Vi verificerer anmeldelser i henhold til vores retningslinjer og offentliggør alle anmeldelser, hvad enten de er positive eller negative.Flere oplysningerÅbner i et nyt vindue
Bedømmelse på 10 − Fremragende. 108 af i alt 262 anmeldelser" "
10 - Fremragende
108
Bedømmelse på 8 − Udmærket. 74 af i alt 262 anmeldelser" "
8 - Udmærket
74
Bedømmelse på 6 − Okay. 46 af i alt 262 anmeldelser" "
6 - Okay
46
Bedømmelse på 4 − Dårligt. 23 af i alt 262 anmeldelser" "
4 - Dårligt
23
Bedømmelse på 2 − Forfærdeligt. 11 af i alt 262 anmeldelser" "
2 - Forfærdeligt
11
8,0/10
Rengøring
8,4/10
Service og personale
7,8/10
Faciliteter
7,6/10
Overnatningsstedets tilstand og faciliteter
7,6/10
Miljøvenligt
Anmeldelser
2/10 Forfærdeligt
Flemming
29. nov. 2023
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The owner must have given up.
Everything needs to be renovated there.
The staff did everything they could, but the reception needs some more training.
And the housekeeper must be the hardest working woman in the world. She was left alone to do 30 rooms. This is slavery and the owner should be ashamed by this, and by the hotel in general!!
Flemming
Overnattede 4 nætter i november 2023
Svar fra The Noble Swan Management Team den 29. nov. 2023
Dear FLEMMING,We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. Perhaps there was a misunderstanding during your stay with us. We have taken your feedback on board, and we will strive to make improvements accordingly.
10/10 Fremragende
Verificeret rejsende
Rejste i en gruppe
29. okt. 2022
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Verificeret rejsende
Overnattede 1 nat i oktober 2022
Svar fra The Noble Swan Management den 30. okt. 2022
Dear valued guest,It was an enjoyment for me and my colleagues to welcome you to our beloved The Noble Swan Hotel. Customer satisfaction from our high-quality staff is always our main priority, and we are working tirelessly right now to ensure that you have the best experience possible.Thank you once more for sharing your positive feedback with other travelers. We hope to see you again soon.
8/10 Udmærket
Ramzi, Beirut
26. maj 2024
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Ok hotel and stay, close to major attractions in the city…
Ramzi
Overnattede 5 nætter i maj 2024
10/10 Fremragende
tan
Forretningsrejsende
25. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staffs are very friendly and helpful
tan
Overnattede 7 nætter i maj 2024
8/10 Udmærket
simranjit
Rejste med familie
12. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Centrally located to the shopping areas
simranjit
Overnattede 1 nat i maj 2024
2/10 Forfærdeligt
Haki
Rejste med partner
10. maj 2024
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Me and my girlfriend have been traveling hotel to hotel for 2 months and we have yet to experience a worse hotel. We got to the hotel late as we had a late flight and when we got to the hotel it took the guy at the front 20 mins to get us checked in and he said the room we had booked was taken and offered us a free upgrade. We got settled into the room only to hear him knocking at the door at 2 am saying we needed to change rooms. The next day we noticed that our safe wasn’t working and when we asked for the front staffs help there was zero effort to fix the situation. We also didn’t have towels in the room and when we asked the front desk lady said there are no towels because house keeping had the day off. The water in the shower was ice cold night after night. When we first arrived I noticed there was damage to the hotel. I took photos of it just incase they tried to pull a quick one on us. They did. On the third night we came back to our hotel to notice that the sink was absolutely full of little bugs. So we took a video of it to show the front desk and the first thing she tried doing is blaming us for the cracked sink ignoring the hundreds of bugs in the sink. Luckily I showed her that I took photos the night I went into the hotel so she couldn’t say much after that. I’m not one to normally complain this is actually the first review I’ve ever written. But this hotel was exceptionally bad and you can get a much better experience for the same price else where.
Haki
Overnattede 4 nætter i maj 2024
4/10 Dårligt
Hiroki
8. maj 2024
Synes ikke om: Rengøring, service og personale
Hiroki
Overnattede 2 nætter i maj 2024
10/10 Fremragende
SHO
Rejste i en gruppe
6. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Osamu
Overnattede 4 nætter i april 2024
8/10 Udmærket
Janice
25. apr. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The rooms were clean and close to everything in district 1
Janice
Overnattede 2 nætter i april 2024
6/10 Okay
Selena, Glendora
Rejste med familie
23. apr. 2024
Synes godt om: Rengøring, service og personale
Synes ikke om: Faciliteter
The Novle Swan hotel location is good and close to many shopping and restaurants. Based on that alone, u would recommend this hotel. The staff were courtesy and good. They provide good guest service. As for the room, it was okay. The pictures on Expedia looks a lot better on the internet. There were basic amenities like a bottle class of water, 2 cups and a water kettle. The TV has great movie channels in English but every 30 minutes the cable shut off and i has to push the rest buttons. The bed was confortable for me which is very important. I would give this place a 3.5 but there is not such raring scale so a solid 3 ratings. I would stay here again innthe future for the proximity to everything. Ben Thanh is a 6 minutes walk.
Selena
Overnattede 2 nætter i april 2024
6/10 Okay
Patrick
15. apr. 2024
Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
AC kept leaking whenever it was turned on
Patrick
Overnattede 4 nætter i april 2024
8/10 Udmærket
Keith, Cooroy
13. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Helpful staff and a good location for access to markets etc.
Keith
Overnattede 2 nætter i april 2024
10/10 Fremragende
sara
10. apr. 2024
sara
Overnattede 1 nat i april 2024
6/10 Okay
chinh
10. apr. 2024
chinh
Overnattede 7 nætter i april 2024
10/10 Fremragende
Nu Ai Thu
9. apr. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Good location!
Nu Ai Thu
Overnattede 1 nat i april 2024
8/10 Udmærket
TOSHIKI, SHINAGAWA
9. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location! A little bit noisy from the road noise but that’s the trade off for being perfectly located near all of the main attractions! Tons of shopping nearby including the Ben Thanh market
Tyler
10/10 Fremragende
BOPHA
1. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very quiet place and staffs are very polite and helpful
BOPHA
Overnattede 6 nætter i marts 2024
Svar fra The Noble Swan Management den 2. apr. 2024
Dear BOPHAIt was an enjoyment for me and my colleagues to welcome you to our beloved The Noble Swan Hotel. Customer satisfaction from our high-quality staff is always our main priority, and we are working tirelessly right now to ensure that you have the best experience possible.
8/10 Udmærket
Manisha
Rejste i en gruppe
27. mar. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We had a great stay at the Noble Swan in Saigon. The place looks exactly like the photos, and the location is very central (walkable to many points of interest. I especially loved the service, the front desk was able to help me easily book an excursion to the tunnels and mekong delta, and help with the pickup directly from the hotel. Bonus points for the filtered water station in the lobby - we refilled our bottles here everyday instead of buying bottled water. We also arrived early and were able to store our luggage until the check-in time.
Manisha
Overnattede 3 nætter i marts 2024
Svar fra The Noble Swan Management den 2. apr. 2024
Dear We are very sorry to hear that you didn't have a best experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.
10/10 Fremragende
Jose
21. mar. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Jose
Overnattede 2 nætter i marts 2024
10/10 Fremragende
Jeff
19. mar. 2024
Synes godt om: Rengøring, service og personale
The staff made my stay very enjoyable, for they were both kind and helpful. They did a nice job of storing my things while to a trip to Da Nang for a week. Also, this hotel was very near the market which was perfect for shopping and snacking on some delicious Pho.
Jeff
Overnattede 3 nætter i februar 2024
Svar fra The Noble Swan Management den 2. apr. 2024
Dear JEFF,It was an enjoyment for me and my colleagues to welcome you to our beloved The Noble Swan Hotel. Customer satisfaction from our high-quality staff is always our main priority, and we are working tirelessly right now to ensure that you have the best experience possible.
8/10 Udmærket
Louis
Rejste med partner
16. mar. 2024
Synes godt om: Rengøring, service og personale, faciliteter
Overall it was good for one night where it was in a very good location with walking distance to all attractions.
Louis
Overnattede 1 nat i marts 2024
Svar fra The Noble Swan Management den 2. apr. 2024
Dear LOUIS,It was an enjoyment for me and my colleagues to welcome you to our beloved The Noble Swan Hotel. Customer satisfaction from our high-quality staff is always our main priority, and we are working tirelessly right now to ensure that you have the best experience possible.
6/10 Okay
Jintang
15. mar. 2024
Hotel is bit older, not very clean,house keeping only changes your towels, not bedsheets need improve
Jintang
Overnattede 5 nætter i marts 2024
Svar fra The Noble Swan Management den 2. apr. 2024
Dear JINTANG,We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.
10/10 Fremragende
Jose
11. mar. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
excellent property
Jose
Overnattede 4 nætter i marts 2024
10/10 Fremragende
Thava
Rejste med familie
8. mar. 2024
Synes godt om: Rengøring, service og personale, faciliteter
Not too many guests.
Thava
Overnattede 3 nætter i marts 2024
6/10 Okay
Kokoro
8. mar. 2024
Synes ikke om: Rengøring
Kokoro
8/10 Udmærket
YOKO
7. mar. 2024
市場やレストランも近くにありとても便利でした
YOKO
Overnattede 3 nætter i februar 2024
8/10 Udmærket
David
7. mar. 2024
Very vibrant
David
Overnattede 2 nætter i marts 2024
Svar fra The Noble Swan Management den 2. apr. 2024
Dear DAVID,It was an enjoyment for me and my colleagues to welcome you to our beloved The Noble Swan Hotel. Customer satisfaction from our high-quality staff is always our main priority, and we are working tirelessly right now to ensure that you have the best experience possible.
6/10 Okay
Duong
1. mar. 2024
Synes godt om: Rengøring, service og personale
Liked: clean bed sheets, good staff service, good and convenient location, 2 min walk to Ben Thanh market.
Dislike: water too hot. Had to try for around 10 mins to get to the right water temperature for a shower; no bottle water, no tissue box.
Duong
Overnattede 1 nat i februar 2024
Svar fra The Noble Swan Management den 2. apr. 2024
Dear DUONG,We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.
10/10 Fremragende
Thomas
Rejste med partner
1. mar. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent location, everything in walking distance. Hotel staff were friendly and really helpful. Room was clean and comfy.
Thomas
Svar fra The Noble Swan Management den 2. apr. 2024
Dear THOMAS, Thank you for leaving such a wonderful review after your recent stay at our hotel! I am delighted to learn that you were pleased with the hotel's location, value for money and service; your comments have been forwarded to our entire team, who were overjoyed to read your review! Thank you once more for sharing your positive feedback with other travelers. I hope to see you again soon.
10/10 Fremragende
Jeff
28. feb. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
So for Saigon, this property is very good. I love the fact that it is just a short walk to the market. Also, everyone that works behind the desk is awesome. They also did a wonderful job of storing my luggage while I went back to Da Nang for a week.
I would most definitely stay here again
Jeff
Overnattede 2 nætter i februar 2024
Svar fra The Noble Swan Management den 2. apr. 2024
Dear JEFF, Thank you for leaving such a wonderful review after your recent stay at our hotel! I am delighted to learn that you were pleased with the hotel's location, value for money and service; your comments have been forwarded to our entire team, who were overjoyed to read your review! Thank you once more for sharing your positive feedback with other travelers. I hope to see you again soon.
10/10 Fremragende
John
28. feb. 2024
John
Overnattede 2 nætter i februar 2024
Svar fra The Noble Swan Management den 2. apr. 2024
Dear JOHNIt was an enjoyment for me and my colleagues to welcome you to our beloved The Noble Swan Hotel. Customer satisfaction from our high-quality staff is always our main priority, and we are working tirelessly right now to ensure that you have the best experience possible.
6/10 Okay
Sikun
27. feb. 2024
Synes ikke om: Overnatningsstedets tilstand og faciliteter
A lot to improve
We were unfortunate for this stay.
Sikun
Overnattede 3 nætter i februar 2024
10/10 Fremragende
MYUNG SUN LEE
22. feb. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
친절하고 편안한 호텔입니다
MYUNG SUN LEE
Overnattede 1 nat i februar 2024
Svar fra The Noble Swan Management den 2. apr. 2024
Dear MYUNG SUN LEE,It was an enjoyment for me and my colleagues to welcome you to our beloved The Noble Swan Hotel. Customer satisfaction from our high-quality staff is always our main priority, and we are working tirelessly right now to ensure that you have the best experience possible.
4/10 Dårligt
Joann
21. feb. 2024
Joann
Overnattede 2 nætter i februar 2024
Svar fra The Noble Swan Management den 2. apr. 2024
Dear JOANN,We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.
8/10 Udmærket
Thu Van, Oxnard
Rejste med familie
20. feb. 2024
Convenient to a walk to the Bên Thanh market and most of restaurants in the area.
Thu Van
Overnattede 1 nat i februar 2024
Svar fra The Noble Swan Management den 2. apr. 2024
Dear THU VAN,It was an enjoyment for me and my colleagues to welcome you to our beloved The Noble Swan Hotel. Customer satisfaction from our high-quality staff is always our main priority, and we are working tirelessly right now to ensure that you have the best experience possible.
10/10 Fremragende
Kyle
17. feb. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Clean and ideally located
Kyle
Overnattede 3 nætter i februar 2024
Svar fra The Noble Swan Management den 2. apr. 2024
Dear KYLE,It was an enjoyment for me and my colleagues to welcome you to our beloved The Noble Swan Hotel. Customer satisfaction from our high-quality staff is always our main priority, and we are working tirelessly right now to ensure that you have the best experience possible.
4/10 Dårligt
Yukiko
Forretningsrejsende
15. feb. 2024
Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Svar fra The Noble Swan Management den 2. apr. 2024
Dear YUKIO SAN, Thank you for bringing this issue to our attention. We wouldn’t be able to improve our service if it weren’t for people like you who provide us with honest feedback like this. Please know that we’ll be looking into it immediately.
8/10 Udmærket
Zhen-Zhong
11. feb. 2024
Synes godt om: Rengøring, service og personale
Zhen-Zhong
Overnattede 2 nætter i januar 2024
Svar fra The Noble Swan Management den 2. apr. 2024
Dear ZHEN ZHONG,It was an enjoyment for me and my colleagues to welcome you to our beloved The Noble Swan Hotel. Customer satisfaction from our high-quality staff is always our main priority, and we are working tirelessly right now to ensure that you have the best experience possible.
6/10 Okay
Minyoung
Rejste med familie
9. feb. 2024
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Svar fra The Noble Swan Management Team den 13. feb. 2024
Dear MINYOUNG,We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly
6/10 Okay
LE
9. feb. 2024
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
LE
Overnattede 2 nætter i februar 2024
Svar fra The Noble Swan Management Team den 13. feb. 2024
Dear LE,We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.
4/10 Dårligt
LE
Rejste med familie
8. feb. 2024
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Il m'a demande de payer plus cher que la reservation.
LE
Overnattede 2 nætter i februar 2024
Svar fra The Noble Swan Management Team den 13. feb. 2024
Dear LE,Thank you for bringing this issue to our attention. We wouldn’t be able to improve our service if it weren’t for people like you who provide us with honest feedback like this. Please know that we’ll be looking into it immediately.
4/10 Dårligt
Gabriela
Rejste med partner
6. feb. 2024
Synes ikke om: Service og personale
I was not a big fan of our stay. We booked an airport ride pickup with the hotel and got held up at immigration. They left and still wanted to charge us for the ride.
Gabriela
Svar fra The Noble Swan Management Team den 13. feb. 2024
Dear GABRIELA,It was an enjoyment for me and my colleagues to welcome you to our beloved The Noble Swan Hotel. Customer satisfaction from our high-quality staff is always our main priority, and we are working tirelessly right now to ensure that you have the best experience possible.
8/10 Udmærket
Earl Stanley
4. feb. 2024
Earl Stanley
Overnattede 3 nætter i februar 2024
Svar fra The Noble Swan Management Team den 13. feb. 2024
Dear EARL STANLEY,It was an enjoyment for me and my colleagues to welcome you to our beloved The Noble Swan Hotel. Customer satisfaction from our high-quality staff is always our main priority, and we are working tirelessly right now to ensure that you have the best experience possible.
8/10 Udmærket
Tan
4. feb. 2024
Synes godt om: Service og personale
Tan
Overnattede 3 nætter i januar 2024
Svar fra The Noble Swan Management Team den 13. feb. 2024
Dear TAN,It was an enjoyment for me and my colleagues to welcome you to our beloved The Noble Swan Hotel. Customer satisfaction from our high-quality staff is always our main priority, and we are working tirelessly right now to ensure that you have the best experience possible.
10/10 Fremragende
Duc
1. feb. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Duc
Overnattede 1 nat i januar 2024
Svar fra The Noble Swan Management Team den 13. feb. 2024
Dear DUC,Thank you for leaving such a wonderful review after your recent stay at our hotel! I am delighted to learn that you were pleased with the hotel's location, facilities, and service; your comments have been forwarded to our entire team, who were overjoyed to read your review! Thank you once more for sharing your positive feedback with other travelers. I hope to see you again soon.
10/10 Fremragende
Shawn
Rejste med familie, Rejste i en gruppe
1. feb. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Little gem
I thoroughly enjoyed my stay. I was very pleased that I was able to check in around 1am. My flight from the USA landed about 11:45pm and got to the hotel around 1am. The reception still took care of me which is great! I didnt have to deal with more stress from a 24hr trip. I booked the hotel on the app and then made sure to put in the note that I would be arriving at what time and date. The hotel staff was very friendly. The rooms are nice,clean and comfortable. (pls people be reasonable it’s not a 5star) There is no breakfast but tons of places to eat near. I definitely would stay again.
Shawn
Overnattede 1 nat i januar 2024
Svar fra The Noble Swan Management Team den 13. feb. 2024
Dear SHAWN, Thank you for leaving such a wonderful review after your recent stay at our hotel! I am delighted to learn that you were pleased with the hotel's location, value for money and service; your comments have been forwarded to our entire team, who were overjoyed to read your review! Thank you once more for sharing your positive feedback with other travelers. I hope to see you again soon.