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Anmeldelser af Diogenis Blue Palace

4 out of 5
Diogenis Blue Palace
Kato Gouves, Hersonissos, Crete Island

Anmeldelser

7,0

Godt

Bedømmelse på 10 − Fremragende. 12 af i alt 39 anmeldelser" "
Bedømmelse på 8 − Udmærket. 11 af i alt 39 anmeldelser" "
Bedømmelse på 6 − Okay. 4 af i alt 39 anmeldelser" "
Bedømmelse på 4 − Dårligt. 7 af i alt 39 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 5 af i alt 39 anmeldelser" "

7,0/10

Rengøring

7,8/10

Service og personale

5,6/10

Faciliteter

6,6/10

Overnatningsstedets tilstand og faciliteter

5,4/10

Miljøvenligt

Anmeldelser

6/10 Okay

Stephanie

Rejste i en gruppe
Synes godt om: Rengøring, service og personale
Overnattede 7 nætter i oktober 2022

10/10 Fremragende

Mary

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Fabulous vacation at Diogenis Blue Palace. Captivating sea views and delightful cuisine. Chef Ilias and the entire food and beverage team (especially the hardworking wait staff) were wonderful - freshly prepared meats, seafood, pasta and authentic Greek treats (lamb, calamari, octopus, spinach pie, loukoumides, bhaklava) daily. Ilias and his staff checked on all the guests and families every day. Surroundings were constantly cleaned and beachfront was well maintained, easy access to neighbourhood shops and eateries. No rowdy and drunk tourists or visitors fighting for sunbeds/umbrellas, crowd was mature and well behaved. Friends said that snorkeling on the reef was excellent, an abundance of marine life including turtles. Bartender was super kind and attentive. Stella, the inhouse entertainer, was dynamic and vibrant and she sang in 5 or 6 languages for the guests, newlyweds and birthday people. Thekla on the front desk was warm and hospitable, offering directions, transport and tour advice. Thanks to the entire team for their professionalism and a superb stay. We've been to many all inclusives across Europe, Dom Rep and Caribbean, but the personal touch made all the difference. Fantastic

8/10 Udmærket

Evelyn

Rejste med familie
Synes godt om: Rengøring, service og personale
Das personal ist sehr sehr nett und hilfsbereit. Sehr freundlich und zuvorkommend. Die Sauberkeit, die Einrichtung und das Essen ist schrecklich. Ich habe jede Tag auswärts gegessen, obwohl ich all inklusive gebucht habe, jedoch war das Essen schlimm.
Overnattede 6 nætter i oktober 2022

4/10 Dårligt

Andreas Karl

Rejste med partner
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Außen Hui - Innen Pfui. Das Hotel ist ein völlig abgewirtschaftetes Objekt. Möbel kaputt, Bad defekt, alles alt und verschlissen. Zerschlissene, teils kaputte Bettwäsche/Betten, keine Bezüge usw. usw. Die Liste der Mängel ist endlos. Die guten Zeiten und die 4 Sterne sind lange her! Man muss mit der Putzfrau streiten, damit sie nicht putzt, während man im Bett liegt. Hier wird einfach nur noch Geld abgeschöpft, solange das Haus nicht schließt. Das einzig positive ist das (wenige) Personal mit 14 h Schichten - freundlich! Das Essen ist für All-In in Ordnung.
Overnattede 6 nætter i oktober 2022

2/10 Forfærdeligt

Jacopo

Rejste med familie og småbørn
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Struttura pessima!Spacciata per un 4 stelle con spa ( al nostro arrivo scopriamo che non c'è)spiaggia(condivisa con altri hotel e ristoranti quindi al Diogenis rimangono 6 lettini con ombrelloni),fatiscente, con bagno rotto e arrugginito nelle camere... pagato per un hall inclusive che al nostro arrivo scopriamo che è pensione completa,acqua calda inesistente,cibo identico proposto a pranzo e cena......potrei andare avanti per molto,invece preferisco dirvi:PRENOTATE SUL SITO DI EXPEDIA!!!! Dati i notevoli problemi abbiamo contattato il servizio clienti:disponibili,gentilissimi,professionali ci hanno ascoltato e risolto in maniera superba, il pasticcio che aveva genereto il Diogenis !
Overnattede 7 nætter i august 2022

6/10 Okay

Julie

Rejste med partner
Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Notre séjour s est bien déroulé dans l ensemble mais l établissement ne vaut absolument pas 4 étoiles!!! Le personnel est plutôt agréable et la piscine et la plage également mais… Les chambres sont très rustiques et les salles de douche très très sales et vétustes. Nous avons pris des photos tellement le bois du miroir était gonflé par l humidité et les joins de la douche moisis. Les filtres de la climatisation étaient également remplis de poussière et empêchait donc de la faire fonctionner correctement. La formule all inclusive ne propose aucune collation entre la fin du buffet de midi à 14h30 et le début de celui du soir a 19h. Le buffet est presque le même chaque jour et il y a très peu de mets locaux. Le bar n ouvre qu a 11h le matin alors que le buffet déjeuner ferme a 10h. Nous n avons donc rien à boire pendant une heure.
Overnattede 7 nætter i august 2022

8/10 Udmærket

Valdas

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 10 nætter i juli 2022

10/10 Fremragende

Krisztina

Overnattede 5 nætter i juni 2022

4/10 Dårligt

Valentine Clemence de

Rejste med partner
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Discotheek onder ons raam tot 04.30 keiharde muziek de eerste nacht nauwelijks geslapen, zeer onaardig management (receptie), overig personeel wel vriendelijk, eten basic maar te verwachten bij all incl., oud meubilair en oude/vieze douche maar was niet echt een probleem voor ons, zeker geen 4 sterren waard. Recensie was veel positiever geweest als de manager niet zo onaardig was geweest, nare vent.
Overnattede 4 nætter i juni 2022

10/10 Fremragende

Claire

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i juni 2022

2/10 Forfærdeligt

Jaroslav

Rejste med familie
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very bad experience
Overnattede 1 nat i juni 2022

8/10 Udmærket

Michalis

Rejste i en gruppe
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Ok
Overnattede 1 nat i april 2022

2/10 Forfærdeligt

elisa

Rejste med partner
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Non hanno mai pulito camera nè bagno in 7 giorni di soggiorno. Non abbiamo capito cosa entrava a fare la signora delle pulizie tutti i giorni dato che trovavamo camera e bagno esattamente uguali ogni volta. Bagno fatiscente e sporco.
Overnattede 7 nætter i september 2021

4/10 Dårligt

dominique

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Diogenis ** no palace
Catégorisé 4****, mérite 2** pas plus, on est bien loin du palace!!! tout est dans le tape à l’œil peintures extérieur et piscine, sinon le reste est vieillot. Accueil trés formel, prise de température, désinfection des bagages, positif en cette période de covid mais il faut que ce soit de même dans la vie de l'hotel. Nous apprenons que le masque n'est pas obligatoire dans l'hotel, le covid 19 serait il capté à l'arrivée!!! Propreté hygiène: Des mots qui ne font pas partis du vocabulaire de cet hôtel, ménage pas fait pendant les 3 jours que nous y étions, serviettes pas changées, salle de douche petite, sale et mal entretenue ( nous prenons la douche avec des tongs !!!) Repas: file d'attente comme à la cantine en période covid c'est normal mais ce qu'il est le moins, nous étions ma femme et moi les seules à porter un masque hors personnel de l'hôtel!!! Nous ne recommandons pas cet hôtel, on peut trouver bien mieux dans Gouves dans la même gamme de prix, dans cette période de covid on doit s'attendre à plus de rigueurs, le port du masque devrait être obligatoire pour déambuler dans l'hôtel et dans les files d'attentes du restaurant, ce manquement est inadmissible. Nous venions de passer 3 semaines dans un appart hotel sur Elounda et les mesures de protections étaient exemplaires, diogenis devrait s'en inspirer. Les points positifs sont la piscine, vue mer et la petite plage devant l'hôtel mais ça s'arrête là. Hôtel.com, cet Hôtel bas de gamme ne vous mérite pas.
Bac à douche chambre standard
Bac à douche chambre standard
Overnattede 3 nætter i september 2020

8/10 Udmærket

Séverine

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Très bien
Tout à portée de main Très grande piscine propre et la mer juste en face Les repas variés et bon Le personnel très bien Le seul bémol est la salle de bain un peu vieillot
Overnattede 14 nætter i august 2020
Svar fra Irene, Reservations Dpt. den 20. aug. 2020
Dear Severine, Thank you so much for your kind review. We are glad you enjoyed your stay in our property and we hope to welcome you back in the future. Best regards, Diogenis Blue Palace Team.

2/10 Forfærdeligt

Verificeret rejsende

Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The location was right next to the sea, the property has potential. We didn’t have our own room we had to share our room with a family friend. No commodity- other rooms were offered water and juice.
Overnattede 8 nætter i september 2019
Svar fra Irene, Reservations Dpt den 12. okt. 2019
Thank you for your feedback. We are suprised to hear a comment like that concerning the rooms allocated. The only circumstance under a guest stayed with another guest, was after their ownrecommendation, because they were relatives, and we had available a family room with separate bedroom, so I suppose that's your comment about. We hope to welcome you again in our property. Best regards, Diogenis Blue Palace Team.

4/10 Dårligt

Alexey, NRW

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Das Essen war sehr schrecklich. Personal war unfreundlich. Ich kann dieses Hotel nicht raten.
Overnattede 2 nætter i september 2019
Svar fra Irene, Reservations Dpt den 11. sep. 2019
Dear Alexey, Thank you for your review. We are keeping our notes for further investigation and future improvements. Best regards, Diogenis Blue Palace Team.

2/10 Forfærdeligt

Verificeret rejsende

Rejste i en gruppe
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We order transfer from the airport to the hotel, and the driver didn't come to pick us. The shower was too small for one average preson. In our first day there was not hot water to shower. The stuff was not nice, and didnt explain the facilities outside the hotel. In our first day, the hotel was full and the food was not enough for every one. The beach near to the hotel was to small and with small stones, so we prefered to go to somewhere else. we will not come back and will not recommend this hotel to anyone.
Overnattede 3 nætter i august 2019
Svar fra Irene, Reservations Dpt den 11. sep. 2019
Thank you for your kind review, as it helps us improve our facilities and services. Best regards, Diogenis Blue Palace Team.

10/10 Fremragende

Verificeret rejsende

Overnattede 3 nætter i august 2019
Svar fra Irene, Reservations Dpt den 11. sep. 2019
Thank you for rating your stay in our property. We hope to welcome you back again in the future. Best regards, Diogenis Blue Palace Team.

8/10 Udmærket

Borja, Madrid

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Habitacion e instalaciones correctas. Buen personal. Bufet escaso salvo que vayas a primera hora
Overnattede 7 nætter i august 2019
Svar fra Irene, Reservations Dpt den 30. aug. 2019
Dear Borja, Thank you so much for your kind review. We hope to welcome you again in our property in the near future. Best regards, Diogenis Blue Palace Team.

10/10 Fremragende

Kristyna

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 7 nætter i august 2019
Svar fra Irene, Reservations Dpt den 30. aug. 2019
Dear Kristyna, Thank you for your rating of the accommodation provided. We really appreciate it and we hope to welcome you again in our property. Best regards, Diogenis Blue Palace Team.

6/10 Okay

Verificeret rejsende

Synes ikke om: Rengøring, værelsets komfort
Manque d'hygiène au niveau de la restauration et de l'état des chambres personnel pas très agréable au niveau restauration sauf à l'accueil besoin d'être restaurée au niveau des chambres nourriture peut varier
Overnattede 7 nætter i juli 2019
Svar fra Irene, Reservations Dpt den 4. aug. 2019
Thank you for your review. We are keeping your suggestions for reconsideration and improvements. Best regards, Diogenis Blue Palace Team

10/10 Fremragende

STEPHANIE

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super hotel très accueillant
Overnattede 14 nætter i juli 2019
Svar fra Irene, Reservations Dpt den 4. aug. 2019
Thank you so much for your kind review. We hope to welcome you again in the future. Best regards, Diogenis Blue Palace Team.

4/10 Dårligt

Verificeret rejsende

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
(+) L'emplacement, l’ambiance, le service, le personnel, l’accueil (-) la connexion wifi quasiment inexistante et la nourriture
Overnattede 14 nætter i juli 2019
Svar fra Irene, Reservations Dpt den 4. aug. 2019
Thank you for your kind review. We are glad you enjoyed your stay in our property. We are keeping your suggestions for reconsideration and improvement of our facilities and services. Best regards, Diogenis Blue Palace Team.

10/10 Fremragende

Raj, Telford, UK

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We had exceptional service from all the staff at Diogenis , right from the driver Costas who picked us up from the airport, Stavros the manager, Dimitris and Maria. A special thank you to Levteris, who was outstanding, always greeting us with a smile and helping us with our queries. We thoroughly enjoyed our stay and would highly recommend staying at Diogenis Blue Palace.
Overnattede 6 nætter i juli 2019
Svar fra Irene, Reservations Dpt den 25. jul. 2019
Dear Raj, Thank you do much for your kind review. We are glad you enjoyed your stay in our property, and we hope to welcome you again in our property. Best regards from all of Diogenis Blue Palace Team.

4/10 Dårligt

Verificeret rejsende

En comparaison avec d'autres établissements 4 etoiles en Crête, nous sommes extrêmement déçu par l'alimentation : â part des oranges et des pommes matin et soir et quelquefois de la pastèque ( si on arrive temps), aucun autre fruits frais. Que des viandes et des poissons en sauce (façon cantine). Toujours les mêmes salades de crudités, pas de yaourts, de glaces. Un dessert par soir ( crème à l'eau et au colorant). Quelquefois un gâteau. . .un service hôtelier qui laisse à désirer : on débarrasse notre assiette à prine terminée et essuie la table. Un public tres bruyant. . .
Overnattede 10 nætter i juni 2019
Svar fra Irene, Reservations Dpt den 7. jul. 2019
Thank you for your kind review, and for your suggestions as they help us improve our servcices. Best regards, Diogenis Blue Palace Team.

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 7 nætter i maj 2019
Svar fra Irene, Reservations Dpt den 4. jun. 2019
Thank you for kind rating. We are glad you enjoyed your stay in our property and we hope to welcome you back again in the future. Best regards from Diogenis Blue Palace team.

8/10 Udmærket

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Sauber und zuvorkomment, Essen in Ordnung, Zimmer gut, Pool oK
Overnattede 4 nætter i april 2019
Svar fra Irene, Reservations Dpt. den 6. maj 2019
Thank you so much for your kind review. We are glad you liked our property and we hope to be able to accommodate you again in the future. Best regards, Diogenis Blue Palace Team.

6/10 Okay

Teresa

Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 9 nætter i april 2019
Svar fra Irene, Reservations Dpt. den 22. apr. 2019
Thank you for staying with us. We would be glad if you could share with us your suggestions. Best regards, Diogenis Blue Palace Team.

4/10 Dårligt

Eduardas

Synes godt om: Service og personale
Synes ikke om: Rengøring, værelsets komfort
Disappointing
Haven't met expectations and it was a disappointment. To start the area is far away from main cities. Secondly the cleanlines of the room was terrible , they haven't changed towels, bed sheets or took away dirty cups or cutlery. The wifi in the hotel was terribly slow. Some days we had no hot water in our room. The bat next to the pool was really poor. Finish in positive note staff was really good and wellcoming all the time. Wouldn't go again.
Overnattede 4 nætter i oktober 2018

10/10 Fremragende

JOCELYNE

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Semaine de détente et baignade piscine et mer
Semaine agréable. Situation idéale pour profiter de la mer. Pas trop d’hôtel, plus agréable que ceux alignés avec les chaises de couleur différente pour pas se perdre .
Overnattede 7 nætter i oktober 2018

8/10 Udmærket

Sandra, Auxerre

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Cette hôtel et très jolie et agréable, les chambres sont spacieuse, mais légèrement vieillotte, ce qui était agréable c'était le balcon vu sur la piscine! La piscine était chouette mais pas chauffé! Le must c'était la petite plage de magnifique l'hôtel avec les transats! Le point négatif c'était la nourriture, cela faisait très cantine... ( avis au français surtout éviter le jus d'orange!! ) Le personnel était très gentil et à répondu à nos question mais il n'y en avait qu'un seul qui parlait français.. Pas de service d'aide pour les expédition ect en français du coup...
Overnattede 6 nætter i september 2018

10/10 Fremragende

Guylain, Flins-Neuve-Eglise

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Hôtel et personnels Accueillant. Bonne animation et disponibilité du personnel à tout moment. Animation avec thème différent avec groupe de musicien avec ou sans Danseurs
Overnattede 7 nætter i oktober 2018
Svar fra Irene, Reservations Dpt. den 16. okt. 2018
Dear Guylain, Thank you do much for finding time to write us a review and for your positive feedback. We hope to accommodate you again in our property in the future. Best regards from all of the Diogenis Blue Palace Team.

10/10 Fremragende

Luigia

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Vacanza da sogno
Il posto e il rapporto prezzo qualità è stato oltre le aspettative,siamo stati coccolati,non ci hanno fatto mancare nulla,camera grande comoda unica postilla il bagno un po’ angusto.
Overnattede 5 nætter i september 2018
Svar fra Irene, Reservations Dpt den 19. sep. 2018
Dear Luigia, We would like to thank you for your kind review. We are glad you enjoyed your stay and we hope to see you again soon. Best regards from Diogenis Blue Palace Team

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Albergo sul mare
Struttura molto organizzata con personale delizioso
Overnattede 7 nætter i september 2018
Svar fra Irene, Reservations Dpt den 13. sep. 2018
Thank you so much for your positive review. We are glad you enjoyed your stay in our property and we hope to accommodate you again in the future. Best regards from Diogenis Blue Palace's Team.

10/10 Fremragende

David

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
A wonderful hotel on the sea front
A wonderful hotel on the sea front with its own beach opposite. Great friendly staff made checking in a welcoming experience and two lovely rooms were ready which we appreciated due to our late flight. Restaurant had been kept open until we had eaten thankfully. The pool is very clean and surrounding areas are well looked after. Food is prepared in their kitchens with a very good selection which pleases our party of all tastes. Greek, English and continental fayre every day. No problems at all during our stay and staff very useful for booking days out and finding trustworthy taxis for our grandchildren’s evenings out. Considering ours was a late booking as a surprise for our family we have been delighted with our choice.
Overnattede 14 nætter i august 2018
Svar fra Irene, Reservations Dpt. den 29. aug. 2018
Dear David, Thank you so much for your kind review. We are glad you enjoyed your stay in our property and that we managed to meet your demands. We hope to see you soon in our property. Best regards from Diogenis Blue Palace Team.

8/10 Udmærket

Marsh, London

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Very Nice hotel
Hotel was adjacent to the beach. The staff were perfectly delightful and helpful especially Maria in the restaurant and Dimitra at reception. Ilia’s the restaurant manager was very friendly and made sure that all clients were happy at all times. Would revisit in future. I will close off by inserting a picture of the view from the balcony of our bedroom.
Overnattede 7 nætter i august 2018
Svar fra Irene, Reservations Dpt den 31. aug. 2018
Dear Marsh, We are glad you enjoyed your stay in our property. Our aim is to make our guests feel like home and we are glad we managed it one more time. We hope to see you again soon! Best regards from Diogenis Blue Palace Team.

8/10 Udmærket

Sean, London

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice hotel, my room looked out over the beach, which they owned. Good salt water pool. Friendly staff. Rooms and main reception a bit tired. Generally very pleasant experience.
Overnattede 8 nætter i maj 2018
Svar fra Irene, Reservations Dpt den 25. jan. 2019
Thank you so much for your kind review. We are glad you enjoyed your stay in our property. We hope to accommodate you again in the future. Best regards from Diogenis Blue Palace Team

8/10 Udmærket

gianluigi

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Kato gouves
Zona non bella come altre Servizi pubblici efficienti
Overnattede 1 nat i juli 2017