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Anmeldelser af Avra Imperial Hotel

5 out of 5
Avra Imperial Hotel
Kolymvari, Platanias, Crete Island

Anmeldelser

9,2

Fantastisk

Bedømmelse på 10 − Fremragende. 130 af i alt 184 anmeldelser" "
Bedømmelse på 8 − Udmærket. 35 af i alt 184 anmeldelser" "
Bedømmelse på 6 − Okay. 8 af i alt 184 anmeldelser" "
Bedømmelse på 4 − Dårligt. 9 af i alt 184 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 2 af i alt 184 anmeldelser" "

9,2/10

Rengøring

9,0/10

Service og personale

9,2/10

Faciliteter

9,4/10

Overnatningsstedets tilstand og faciliteter

9,0/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Anette

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great place
Amazing place, great service.
Overnattede 7 nætter i oktober 2023
Svar fra Konstantinos C Stroutzos den 2. nov. 2023
Dear Guest,Thank you for choosing to stay with us and for taking the time to share your experience here. We are delighted to have exceeded your expectations. We make every effort to provide service that is above and beyond your expectations, so we are pleased to see that you loved your stay. It was our pleasure accommodating you, and we hope you will make Avra Imperial Hotel your home away from home whenever your travels bring you back to CreteBest Regards,Konstantinos C StroutzosGeneral Manager Avra Imperial Hotel

10/10 Fremragende

Lise

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Couples vacation
Amazing week at Avra with my boyfriend. We had a room with a semi-private pool, great view and a lovely patio. Breakfast buffet was great - so much to choose from. Big, clean and nice pools. The restaurants were good - especially the Italian one. Amazing pizzas! Staff was super friendly and helpfull. We loved our stay!
Overnattede 6 nætter i august 2022
Svar fra Konstantinos den 9. sep. 2022
Dear LiseThank you for giving the time to share your comments to your recent stay at Avra Imperial Hotel. We are absolutely thrilled to read such a detailed and positive review of our hotel.We feel honoured to know that you had a wonderful time. Our guest's well-being is our utmost priority and it’s overwhelming to read how our phenomenal team took absolute care while with us. Thank you so much for this great feedback and rating!Warm regardsKonstantinos C StroutzosGeneral Manager Avra Imperial Hotel

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 5 nætter i maj 2022
Svar fra Konstantinos den 20. maj 2022
Dear Guest Thank you for taking the time to rate us we look forward to welcoming you back Cordially Konstantinos Stroutzos General Manager | Avra Imperial Hotel

10/10 Fremragende

Anders

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fantastisk familie resort.
Super lækkert og meget familievenligt resort. Flotte pools med god dybde til børn. Meget lækker morgenbuffet. Hyggelige lokale og gode restauranter i gåafstand. Venligt personale.
Overnattede 7 nætter i oktober 2021
Svar fra Konstantinos den 8. nov. 2021
Dear Anders, Thank you for choosing Avra Imperial Hotel and for sharing your feedback here I am thrilled that you have enjoyed our hospitality and felt so well taken care of by our efficient Staff. I am indeed proud of our dedicated Team Members who are committed to delivering exceptional service and ensuring that every Guest feels truly valued, respected and cared for. On behalf of the entire Team, please accept our heartfelt gratitude for your kind endorsement and we are all very much looking forward to welcoming you and your family back again in 2022 Warm regards Konstantinos C Stroutzos General Manager | Avra Imperial Hotel

10/10 Fremragende

Casper

Rejste med familie, Forretningsrejsende, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Dejligt hotel
Super godt ophold
Overnattede 7 nætter i juli 2021
Svar fra Konstantinos den 26. jul. 2021
Hi Casper, thank you for your review on your recent stay at Avra Imperial Hotel. We are delighted that your stay with is was superb despite the impacts of Covid-19. We cannot wait to welcome you back in the future! Regards Konstantinos Stroutzos General Manager | Avra Imperial Hotel

10/10 Fremragende

Christian

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 6 nætter i juli 2019

10/10 Fremragende

Pernille, København

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super lækkert luksus
Super dejligt og rigtig flot og stort hotel. Flere pools og en dejlig strand. Vi havde booket en suite med egen pool som var virkelig skønt .-) Dejlig morgenmad. Ikke så meget at se I den nærliggende by men et par gode restauranter. Et 5 stjernet hotel som vi gerne vender tilbage til.
Overnattede 8 nætter i juli 2018

4/10 Dårligt

Jan

Synes godt om: Rengøring
Synes ikke om: Værelsets komfort
Overnattede 3 nætter i maj 2018

10/10 Fremragende

Steen, Hellerup, Dennark

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super hotel by the sea
we enjoyed staying at this very nice hotel at the beachside, in a beautyful scenic quiet area near a small not touristic village with a few good restaurants by the sea. The hotel was ideal for the whole family, with lots of activites for children. Staff very friendly, hotel in perfect condition, would love to come back.
Overnattede 7 nætter i juni 2017

10/10 Fremragende

Marianne

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

10/10 Fremragende

Jani

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 10 nætter i oktober 2023
Svar fra Konstantinos C Stroutzos den 2. nov. 2023
Dear JaniThank you for giving the time to share your rate on your recent stay at Avra Imperial Hotel.We feel honored to know that you had a wonderful time. Our guest's well-being is our utmost priority and it’s overwhelming to read how our phenomenal team took absolute care while with us. Thank you so much for this great feedback and rating!Warm regardsKonstantinos C StroutzosGeneral Manager Avra Imperial Hote

10/10 Fremragende

Petros Sotiri

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The Best hotel and superb service, staff really go the extra mile to make it a holiday to remember. Great dining options and amenities. Beautiful hotel too and surrounding area
Overnattede 5 nætter i oktober 2023
Svar fra Konstantinos C Stroutzos den 2. nov. 2023
Dear Petros SotiriThank you for choosing Avra Imperial hotel for your Cretan stay and for sharing your experience hereI am thrilled that you have enjoyed our hospitality and felt so well taken care of by our efficient Staff. I am indeed proud of our dedicated Team Members who are committed to delivering exceptional service and ensuring that every Guest feels truly valued, respected, and cared for.On behalf of the entire Avra Team, please accept our heartfelt gratitude for your kind endorsement and we are all very much looking forward to welcoming you back in the near futureKinds regards,Konstantinos C StroutzosGeneral Manager Avra Imperial Hotel

10/10 Fremragende

Rishi

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fantastic all inclusive stay with family
Avra was a stunning large hotel offering multiple large pools with a smaller pool near the beachside, multitude of restaurants with some needing pre-reservation but easy to do throught the link they send you, covering asian, italian and pool side snacks as well as main buffets. The all inclusive option is fantastic and large variety of drinks all available within this. They catered amazingly for my 8 month old son especially for food, Jessie at the concierege helped us greatly in putting together meals to send to the chef and be prepared for him. Overall a few less vegetarian options (as mains) for adults but they did make efforts to do the other dishes without the meat. Staff were all very polite and courteous and hotel was large and very clean and maintined well. Spa area also large with indoor pool, sauna, steam lovely massage therapies also Beach very close by but more pebbles than sand Provided us with many baby amenities
Overnattede 7 nætter i oktober 2023
Svar fra Konstantinos C Stroutzos den 2. nov. 2023
Dear RishiThank you for taking the time to write such a positive & detailed review and for sharing your experience with us and others. We pride ourselves in being the best choice for guests seeking elegance, exceptional service and tranquility on Crete islandWe are also happy to hear you enjoyed our culinary programme & the on-property dining experiencesOn behalf of the entire Avra Team, please accept our heartfelt gratitude for your kind endorsement and we are all very much looking forward to welcoming you back in the near futureI remain at your disposal for any further requests you may have. Feel free to contact us anytimeAll the best,Konstantinos C StroutzosGeneral Manager Avra Imperial Hotel

10/10 Fremragende

Marita

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 7 nætter i oktober 2023
Svar fra Konstantinos C Stroutzos den 14. okt. 2023
Esteemed Guest,Thank you for choosing to stay with us and for taking the time to share your experience here. We are delighted to have exceeded your expectations. We make every effort to provide service that is above and beyond your expectations, so we are pleased to see that you loved your stay. It was our pleasure accommodating you, and we hope you will make Avra Imperial Hotel your home away from home whenever your travels bring you back to CreteBest Regards,Konstantinos C StroutzosGeneral Manager Avra Imperial Hotel

8/10 Udmærket

Rohit

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Our stay overall was good, the food was great, facilities etc were good; and staff were extremely helpful. Some things however were not great, hence the four stars: - Upon arrival to the room, although cleaned, the sheets had stains on them, room not entirely cleaned as dust and cob webs on furniture, also there were tiny lizards and other insects roaming around. - There were cats wondering around in the food areas and restaurants, which wasn’t pleasant as not everyone is a cat lover, the staff didn’t respond to this very well, at some times there was also a dog wondering around. - It wasn’t very friendly for children, lacking facilities. - Our all inclusive package was self service only in the breakfast and lunch main buffet halls, where you can choose what to eat, but simple things like a soft drinks machine and tea/coffee and beer etc was all waiter service, it would’ve been good to be able to just get these yourselves. They did have a water and juice machine. The snack bars were only all waiter service and nothing to just grab yourself; and although fairly timely, it’s still not very convenient when you cannot just help yourself and have to wait for food and drink. Not a major issue, but good to mention. - The venue said they have variety of gluten free options however in reality these were not great nor enjoyable. They had one type of GF bread which was not nice at all. If the above were addressed, then we would be really happy to visit here again.
Overnattede 7 nætter i september 2023
Svar fra Konstantinos C Stroutzos den 9. okt. 2023
Dear Rohit,First, we would like to thank you for your time writing about your experience in our hotel Avra ImperialWe are always ensuring that our guest enjoying a wonderful stay with us as our guest satisfaction is always our firstPriority. We regret if there were any inconveniences that might occur and definitely all that you have mentionedSeriously taken into consideration and handled with the concerned.We really hope to have a chance of welcoming you again to ensure the most comfortable & enjoyable stay with us.Thank youKonstantinos C Stroutzos General Manager Avra Imperial Hotel

10/10 Fremragende

Paul Christian Alfons

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Der Urlaub im Avra Imperial war wundervoll. Der Service und die Restaurants sind hervorragend und das Angebot allgemein voll und ganz zufriedenstellend. Absolut empfehlenswert.
Overnattede 8 nætter i september 2023
Svar fra Konstantinos C Stroutzos den 9. okt. 2023
Esteemed GuestsThank you for choosing to stay with us and for taking the time to share your experience here.We are delighted to have exceeded your expectations. We make every effort to provide service that is above and beyond your expectations, so we are pleased to see that you loved your stay. It was our pleasure accommodating you, and we hope you will make Avra Imperial Hotel your home away from home whenever your travels bring you back to CreteI remain at your disposal for any further requests you may have.Best Regards,Konstantinos C StroutzosGeneral Manager Avra Imperial Hotel

8/10 Udmærket

June

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
No sun on our patio
We booked a room with private pool. Although the pool was mostly in the sun, sadly the patio, apart from about 2ft of it, remained completely in the shade which was a shame as no possibility of sun bathing
Overnattede 3 nætter i september 2023
Svar fra Konstantinos C Stroutzos den 9. okt. 2023
Dear Guest,Thank you for taking the time to tell us about your recent stay with us. We are happy your overall stay was pleasant, but we want it to be perfect. We strive to provide distinctive experiences through our attention to craft and detail, and we genuinely apologise for not doing so during your time with us.Thank you for choosing Avra Imperial Hotel, Chania and we hope you will give us another opportunity to welcome you to the perfect stay you deserve.Best Regards,Konstantinos C StroutzosGeneral Manager Avra Imperial Hotel

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Would recommend
Was such a beautiful hotel, food was amazing out of this world so much choice. Staff all so friendly. Would recommend. Sun beds and chairs around pool was not very comfortable after a while.
Overnattede 5 nætter i september 2023
Svar fra Konstantinos C Stroutzos den 9. okt. 2023
Dear GuestsThank you for such a generous review on your recent stay at Avra Imperial Hotel. We are glad you had a fantastic stay and that your overall experience was an enriching one. We are especially happy to read you were impressed with our culinary program and that you recognise our high sense of hospitality. Your kind compliments will definitely be shared with our team. We appreciate your compliments and look forward to welcoming you back soon.CordiallyKonstantinos C StroutzosGeneral Manager Avra Imperial Hotel

10/10 Fremragende

Ioannis

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 7 nætter i september 2023
Svar fra Konstantinos C Stroutzos den 18. sep. 2023
thank you for taking the time to rate us!

10/10 Fremragende

Rebecca

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i august 2023
Svar fra Konstantinos C Stroutzos den 29. aug. 2023
Greetings from sunny Chania,Thank you for staying with us at the Avra Imperial Hotel and for sharing your review. We appreciate your taking the time to recommend our hotel to other travellers and we hope to have the pleasure of welcoming you back soon again.Sincerely,Konstantinos C StroutzosGeneral Manager Avra Imperial Hotel

10/10 Fremragende

VASILIKI

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Ideal property for families with children. The luxury all-inclusive package we booked was also great. A special call-out for the staff in the pool-bar where we spent a lot of our time. They were pleasant, warm, offering great level of service. They made our stay special. :-)
Overnattede 9 nætter i august 2023
Svar fra Konstantinos C Stroutzos den 29. aug. 2023
Greetings from sunny Crete,Thank you for your recent stay at Avra Imperial Hotel. It is gratifying to learn you were pleased with our helpful staff and services. Thank you for your kind words regarding our bar team and service. We look forward to welcoming you in the nearest future.Best regards, Konstantinos

10/10 Fremragende

SEBASTIEN

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Très belle hotel
Overnattede 8 nætter i juli 2023
Svar fra Konstantinos C Stroutzos den 29. aug. 2023
Greetings from sunny Chania,Thank you for staying with us at the Avra Imperial Hotel and for sharing your review. We appreciate your taking the time to recommend our hotel to other travellers and we hope to have the pleasure of welcoming you back soon again.Sincerely,Konstantinos C StroutzosGeneral Manager Avra Imperial Hotel

10/10 Fremragende

Nathalia

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Amazing stay
The whole experience was amazing. The hotel is beautiful, the staff is friendly and efficient, the bedroom is spacious and comfortable. The swimming pool is so good, with a bar service inside so you can have drinks by the pool. The buffet has a lot of options, for all tastes, and it is delicious. We really enjoyed the stay and would definitely come back.
Overnattede 7 nætter i juli 2023
Svar fra Konstantinos den 2. aug. 2023
Dear NathaliaThank you for giving the time to share your comments to your recent stay at Avra Imperial Hotel. We are absolutely thrilled to read such a detailed and positive review of our hotel.We feel honoured to know that you had a wonderful time. Our guest's well-being is our utmost priority and it’s overwhelming to read how our phenomenal team took absolute care while with us. Thank you so much for this great feedback and rating!Warm regardsKonstantinos C StroutzosGeneral Manager Avra Imperial Hotel

6/10 Okay

Mohamed Javed

Overnattede 3 nætter i juli 2023
Svar fra Konstantinos C Stroutzos den 30. aug. 2023
Dear Mohamed JavedThank you for choosing to stay at Avra Imperial Hotel - we truly appreciate your patronage.Our hotel offers a prime location in the center of the Chania region, just a stone's throw away from Crete's most iconic beaches and other popular attractions.We have received your feedback about your stay and have shared it with our department leaders to prevent similar occurrences in the future.Sincerely,Konstantinos C StroutzosGeneral Manager Avra Imperial Hotel

10/10 Fremragende

Sarah

Overnattede 4 nætter i juli 2023
Svar fra Konstantinos den 2. aug. 2023
Dear SarahThank you for such a generous review on your recent stay at Avra Imperial Hotel. We are glad you had a fantastic stay and that your overall experience was an enriching one. We appreciate your compliments and look forward to welcoming you back soon.CordiallyKonstantinos C StroutzosGeneral Manager Avra Imperial Hotel

10/10 Fremragende

Stefano

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Siamo appena rientrati a casa dopo una.meravigliosa settimana... struttura splendida, camera pulita e silenziosa.. cibo ottimo.. personale accogliente e sempre.cortese. grazie di tutto
Overnattede 7 nætter i juni 2023
Svar fra Konstantinos C Stroutzos den 6. jul. 2023
Dear StefanoThank you for such a generous review on your recent stay at Avra Imperial Hotel. We are glad you had a fantastic stay and that your overall experience was an enriching one. We are especially happy to read you were impressed with our culinary program and that you recognise our high sense of hospitality. Your kind compliments will definitely be shared with our team. We appreciate your compliments and look forward to welcoming you back soon. Cordially Konstantinos C Stroutzos General Manager Avra Imperial Hotel

10/10 Fremragende

Debora

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Unser Aufenthalt war super! Das Personal ist mega freundlich, wir würden jedenfalls wieder kommen. Das einzige was wir bemängeln, ist die Sauberkeit im Zimmer es waren an den Wänden verdrückte Mücken und es lagen noch Haare am Boden. Aber sonst alles top.
Svar fra Konstantinos den 6. jul. 2023
Dear DeboraThank you for choosing Avra Imperial hotel for your Cretan stay and for sharing your experience with other treavelersI am thrilled that you have enjoyed our hospitality and felt so well taken care of by our efficient Staff. I am indeed proud of our dedicated Team Members who are committed to delivering exceptional service and ensuring that every Guest feels truly valued, respected, and cared for.On behalf of the entire Avra Team, please accept our heartfelt gratitude for your kind endorsement and we are all very much looking forward to welcoming you back in the near futureKinds regards,Konstantinos C StroutzosGeneral Manager Avra Imperial Hotel

10/10 Fremragende

Abby

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 7 nætter i juni 2023
Svar fra Konstantinos C Stroutzos den 6. jul. 2023
Dear AbbyThank you for choosing Avra Imperial hotel for your Cretan stay and for taking the time to rate usI am thrilled that you have enjoyed our hospitality and felt so well taken care of by our efficient Staff.On behalf of the entire Avra Team, please accept our heartfelt gratitude for your kind endorsement and we are all very much looking forward to welcoming you back in the near futureKinds regards,Konstantinos C StroutzosGeneral Manager Avra Imperial Hotel

8/10 Udmærket

Anthony

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Resort Amazing but room not as good as expected!
The resort was fantastic and the all inclusive was brilliant. Nothing was too much trouble. The only thing that was below par was the room. We booked a junior suite with a double bed and 2 singles. I feel we were thrown in a small suite out the way as I’ve been in bigger hotel rooms at a fraction of the cost. Our beds were made up as 2 singles for us and 2 singles for the kids… the room clearly states a double and 2 singles. That’s the only thing that let it down for me as we paid a lot for our stay and wanted luxury. Maybe we had been spoilt with the previous villa we had stayed in the week before but for an expensive junior suite with private pool… I did expect a bit more room and a double bed! I did ask to move rooms and would pay extra for a deluxe but none were available apparently. The kids entertainment wasn’t great either as only stuff on maybe 3 out of 7 days so it did leave them bored at night at times. The place itself is amazing and the staff would do anything for you but the above issues did let it down for us unfortunately.
Overnattede 3 nætter i juni 2023
Svar fra Konstantinos den 12. jun. 2023
Dear AnthonyThanks for your valuable feedback on your recent stay. Regrettably, we didn't meet some of your expectations. Our focus is on offering curated experiences, and I apologize for not reflecting this in your stay.We're sorry for the inconvenience caused. Our facility is currently undergoing a transformation to enhance comfort and accessibility. These improvements will allow us to provide uninterrupted seamless service to our guests.Guest care is at the heart of our business. This unique guest experience is what sets Avra Imperial Hotel apart as one of Crete's finest hospitality brands.We apologize for not communicating this during your stay and hope to welcome you back soon to showcase our commitment to guest care.Sincerely,Konstantinos C StroutzosGeneral Manager Avra Imperial Hotel

8/10 Udmærket

Ryan

Overnattede 6 nætter i maj 2023
Svar fra Konstantinos den 13. jun. 2023
Dear RyanThank for choosing Avra Imperial Hotel for your recent stayWe look forward to welcoming you back any time CordiallyKonstantinos C StroutzosGeneral Manager Avra Imperial Hotel

10/10 Fremragende

Kinga

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel is beautiful, clean and located close to Chania, Samaria gorge and Balos beach. Rooms are spotless, pool area and pool itself great. Food was very good and plenty of choice, the only thing I would add in restaurant was the description of the dishes i.e if it's suitable for vegetarians and vegans. Beach was pleasant but the area leading to the beach needs working on maybe plant trees, plants etc. so it looks more appealing. All in all my stay was very pleasant.
Overnattede 7 nætter i maj 2023
Svar fra Konstantinos den 18. maj 2023
Greetings from Crete,Thank you for choosing to stay at Avra Imperial Hotel. We are thrilled to learn that you enjoyed our excellent services. Your positive comments about the cleanliness, delicious food served in our restaurants are much appreciated. We look forward to welcoming you back soon.Regards,Konstantinos C StroutzosGeneral Manager Avra Imperial Hotel

10/10 Fremragende

Büsra

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 7 nætter i april 2023
Svar fra Konstantinos den 11. maj 2023
Esteemed Guest Büsra,Thanks for your valuable review rating on your recent stay at Avra Imperial Hotel. Our team is honored to be recognized in your review. We strive to provide exceptional service to our guests and communities every day.We can't wait to welcome you back and provide the same caring service.Sincerely,Konstantinos C StroutzosGeneral Manager Avra Imperial Hotel

10/10 Fremragende

Therese

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 7 nætter i september 2022
Svar fra Konstantinos den 25. jan. 2023
Dear ThereseThank you for giving the time to rate your stay at Avra Imperial hotel. We are absolutely thrilled to read such a positive review of our hotel and its servicesWe feel honoured to know that you had such a great time. Our guest's well-being is our utmost priority and it’s overwhelming to read how our phenomenal team took absolute care while with us. On behalf of the entire Avra Team, please accept our heartfelt gratitude for your kind endorsement and we are all very much looking forward to welcoming you back in the near futureWe remain at your disposal for any further requests you may have. All the best,Konstantinos C StroutzosGeneral Manager Avra Imperial Hotel

8/10 Udmærket

Saskia Kunibah

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Super Hotel !
Overnattede 5 nætter i oktober 2022
Svar fra Konstantinos den 27. okt. 2022
Dear Saskia,Thank you for taking the time to tell us about your recent stay with us. We are happy your overall stay was pleasant, but we want it to be perfect. We strive to provide distinctive experiences through our attention to craft and detail, and we genuinely apologise for not doing so during your time with us.Thank you for choosing Avra Imperial Hotel, Chania and we hope you will give us another opportunity to welcome you to the perfect stay you deserve.Best Regards,Konstantinos C StroutzosGeneral Manager Avra Imperial Hotel

10/10 Fremragende

John-Paul

Overnattede 4 nætter i oktober 2022
Svar fra Konstantinos den 14. okt. 2022
Dear Jean-PaulThank you for taking the time to rate us!It was great to meet you and have you and your family hereWe look forward to welcoming you back soonCordiallyKonstantinos C StroutzosGeneral Manager Avra Imperial Hotel

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 7 nætter i september 2022
Svar fra Konstantinos den 14. okt. 2022
Dear GuestThank you for taking the time to rate us!We look forward to welcoming you back soonCordiallyKonstantinos C StroutzosGeneral Manager Avra Imperial Hotel

10/10 Fremragende

Dimitrios

Rejste med partner, Rejste med kæledyr
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Eine super Tolle Anlage. Das Personal ist super freundlich und sehr aufmerksam. Es gibt eine reichliche Auswahl an Essen Möglichkeiten. Der Strand ist direkt an der Hotelanlage. Am Hotel könnte die eine oder Sache erneuert werden. Wir hatten einen Super Aufenthalt. Liebe Grüße
Overnattede 7 nætter i september 2022
Svar fra Konstantinos den 14. okt. 2022
Dear Dimitrios,We would like to thank you for taking the time in publishing your very detailed review of your recent holiday at Avra Imperial Hotel. It was a sheer delight to read your positive words about our hotel and your comments will be taken into account.We hope we can welcome you back again in the near future.Best regards,Konstantinos C StroutzosGeneral Manager Avra Imperial Hotel

10/10 Fremragende

Urszula

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 6 nætter i september 2022

10/10 Fremragende

Katarina

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great stay, would stay again!
Overnattede 7 nætter i september 2022
Svar fra Konstantinos den 4. okt. 2022
Hello KatarinaThank you for your kind word and the generous ratingwe look forward to welcoming you back soonregardsKonstantinos C StroutzosGeneral Manager Avra Imperial Hotel

10/10 Fremragende

Alexander

Overnattede 2 nætter i september 2022

10/10 Fremragende

Tom

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 6 nætter i september 2022

10/10 Fremragende

Ganna

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
If you want a perfect holiday search no more
Absolutely divine holiday; the hotel is very well thought through - you have all amenities in the room, by the pool or even by the seaside. Five restaurants, each one with a view, good food selection, huge swimming pool, excellent design; private beach and seaside restaurant deserve a separate thank you ! Sunset dinner in the Avra seaside is a must!
Overnattede 12 nætter i august 2022
Svar fra Konstantinos den 19. sep. 2022
Dear GannaThank you for giving the time to share your comments on your recent stay at Avra Imperial Hotel.We are absolutely thrilled to read such a positive review of our hotel.We feel honored to know that you had a wonderful time. Our guest's well-being is our utmost priority and it’s overwhelming to read how our phenomenal team took absolute care while with us. Thank you so much for this great feedback and rating!Warm regardsKonstantinos C StroutzosGeneral Manager Avra Imperial Hotel

10/10 Fremragende

christian, Drammen

Overnattede 9 nætter i august 2022

10/10 Fremragende

Joseph

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Avra Imperial is the perfect holiday hotel for families with great restaurants, great spa and gym, many pools to choose from, friendly staff, and big comfortable bedrooms. Direct access to the beach. Easy organisation of trips - we organised a private boat trip to Balos beach and Gramvousa Island, absolutely incredible. Close to Chania and Platanias. Best restaurant is the Beachside but book a week in advance. No good restaurants outside the hotel. Loved every moment there.
Overnattede 14 nætter i august 2022
Svar fra Konstantinos den 9. sep. 2022
Dear Joseph,Thank you for choosing to stay with us and for taking the time to share your experience here. We are delighted to have exceeded your expectations. We make every effort to provide service that is above and beyond your expectations, so we are pleased to see that you loved your stay. It was our pleasure accommodating you, and we hope you will make Avra Imperial Hotel your home away from home whenever your travels bring you back to CreteBest Regards,Konstantinos C StroutzosGeneral Manager Avra Imperial Hotel

10/10 Fremragende

Foroogh

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i august 2022
Svar fra Konstantinos den 9. sep. 2022
Dear ForooghThank you for choosing to stay with us and for taking the time to share your experience here. We are delighted to have exceeded your expectations. We make every effort to provide service that is above and beyond your expectations, so we are pleased to see that you loved your stay. It was our pleasure accommodating you, and we hope you will make Avra Imperial Hotel your home away from home whenever your travels bring you back to CreteBest Regards,Konstantinos C StroutzosGeneral Manager Avra Imperial Hotel

10/10 Fremragende

Vadim

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Wonderful Avra week
The resort is a real gem. I would really like to come back there again. Our family room was right on spot with cleaning, design, comfort, amenities. The hotel is very quiet and though is in full capacity, sometimes feels like you are in a secluded retreat. The food is abound, wigh various variants that will fit anyone, including the young ones. The pools and surrounding areas were really joyful for our entire family, the small ones barely left the area, the beach is also great, and will provide you postcard photos and memories. The spa, although not used it's facilities looks impressive and inviting. And we really couldn't find any cons, not that we want to after a great experience.
Endulging with pool bar drinks
Elevated lobby view
Main pool infinity barrier
The Al fresco restaurant
Overnattede 7 nætter i august 2022
Svar fra Konstantinos den 14. okt. 2022
Dear VadimThank you for giving the time to share your comments on your recent stay at Avra Imperial Hotel.We are absolutely thrilled to read such a positive review of our hotel.We feel honored to know that you had a wonderful time. Our guest's well-being is our utmost priority and it’s overwhelming to read how our phenomenal team took absolute care while with us. Thank you so much for this great feedback and rating!Warm regardsKonstantinos C StroutzosGeneral Manager Avra Imperial Hotel

10/10 Fremragende

Laura

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lovely honeymoon
The stay at Avra Imperial really was the highlight of our honeymoon that we will always remember warmly. The quiet location on the beach was great for resting, the restaurant on the beach really good and service everywhere super friendly. We also came at night to see the full moon over the beach. We also really enjoyed having cocktails in the pool bar and dining in the asian restaurant, tasty food in a beautiful setting. Maybe we go again for an anniversary in the future.
Overnattede 2 nætter i august 2022
Svar fra Konstantinos den 9. sep. 2022
Dear LauraThank you for choosing Avra Imperial hotel for your Cretan stay and for sharing your experience on Hotels.comI am thrilled that you have enjoyed our hospitality and felt so well taken care of by our efficient Staff. I am indeed proud of our dedicated Team Members who are committed to delivering exceptional service and ensuring that every Guest feels truly valued, respected, and cared for.On behalf of the entire Avra Team, please accept our heartfelt gratitude for your kind endorsement and we are all very much looking forward to welcoming you back in the near future and celebrate your anniversary!Kinds regards,Konstantinos C StroutzosGeneral Manager Avra Imperial Hotel

8/10 Udmærket

Thanh Long Le

Overnattede 7 nætter i august 2022
Svar fra Konstantinos den 9. sep. 2022
Dear Thanh Long Le,Thank you for taking the time rate your recent stay with us. We are happy your overall stay was pleasant, but we want it to be perfect. We strive to provide distinctive experiences through our attention to craft and detail, and we genuinely apologise for not doing so during your time with us.Thank you for choosing Avra Imperial Hotel, Chania and we hope you will give us another opportunity to welcome you to the perfect stay you deserve.Best Regards,Konstantinos C StroutzosGeneral Manager Avra Imperial Hotel

10/10 Fremragende

Wendy

Overnattede 3 nætter i juni 2022
Svar fra Konstantinos den 13. aug. 2022
Greetings from sunny Chania We are thrilled to know you had such an amazing and enjoyable experience! Thank you for srating us. We hope to have the opportunity to host you again in the near future. Cordially Konstantinos C Stroutzos General Manager | Avra Imperial Hotel