3 udendørs pools, parasoller, liggestole
Tjek tilgængelighed

Anmeldelser af Agapi Beach Resort - All Inclusive

4 out of 5
Agapi Beach Resort - All Inclusive
76, Andr. Papandreou Str, Ammoudara, Gazi Heraklion, Malevizi, Crete

Anmeldelser

9,2

Fantastisk

Bedømmelse på 10 − Fremragende. 372 af i alt 572 anmeldelser" "
Bedømmelse på 8 − Udmærket. 151 af i alt 572 anmeldelser" "
Bedømmelse på 6 − Okay. 35 af i alt 572 anmeldelser" "
Bedømmelse på 4 − Dårligt. 8 af i alt 572 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 6 af i alt 572 anmeldelser" "

9,2/10

Rengøring

9,4/10

Service og personale

9,2/10

Faciliteter

9,0/10

Overnatningsstedets tilstand og faciliteter

9,2/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Daria

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Perfect
Overnattede 5 nætter i august 2023
Svar fra Maria Karouzaki den 22. sep. 2023
Dear Daria,Thank you for choosing Agapi Beach Resort. We appreciate your very good rating and we are delighted to learn that you had a wonderful experience.It will be our pleasure to hopefully welcome you back again in the nearest future.Kind regards,Maria KarouzakiGuest Relations Manager

10/10 Fremragende

Torben

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super dejlig ophold 😎
Utroligt serviceminded og venligt personale, der er pænt og rent, skønne og velholdte omgivelser, et absolut anbefalelsesværdig hotel.
Overnattede 7 nætter i april 2023
Svar fra Maria Karouzaki den 4. maj 2023
Dear Torben,Thank you so much for your excellent review regarding your recent experience in the Agapi Beach Resort.We are very pleased to learn that you thoroughly enjoyed your stay and we are most appreciative of your generous comments regarding our beautiful premises and the staff’s friendliness and efficiency.Your warm comments give us strength to continue offering high-quality services.We look forward to having the pleasure of welcoming you back in the near future!Kind regards,Maria KarouzakiGuest Relations Manager

10/10 Fremragende

Mogens

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super skønt hotel - dejligt ophold
Super skønt hotel - dejligt ophold Kun én negativ bemærkning for vores ophold: Vi hader når servering skal jappes igennem, når vi har booket bord i god tid.
Overnattede 5 nætter i oktober 2021
Svar fra Maria Karouzaki den 18. okt. 2021
Dear Morgens, Thank you for choosing the Agapi Beach Resort and for providing us with your excellent feedback. It is with great pleasure to read that you had a great time with us. We look forward to having the pleasure of welcoming you back soon. Kind regards, Maria Karouzaki Guest Relations

10/10 Fremragende

Morten

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Godt All inclusive resort
Overnattede 11 nætter i august 2020
Svar fra Maria Karouzaki den 21. aug. 2020
Dear Guest, Thank you for taking the time to review your stay in our Resort. We are happy, that you overall enjoyed your stay here with us. We look forward to having the pleasure of welcoming you back in the nearest future. Kind regards, Maria Karouzaki Guest Relations

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 7 nætter i oktober 2019
Svar fra Dimitris Stratikis General Manager den 28. okt. 2019
Dear Guest, We thank you for staying with us and for giving us the perfect rating. We are looking forward to welcome you back in our Resort, in the nearest future. Kind regards, Dimitris Stratikis General Manager

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
One of the best hotels i been in.
The area looks abit rugged from the outside, but when you enter the resort area itself the place looks amazing. Great food, alot of facilities and great location compared to the airport.

10/10 Fremragende

Andrey

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful beach view rooms, easy layout, enjoyable turtle haven in the lobby, many sun beds on the beach. Manager Manos runs around all day making sure everything is running smoothly in all areas to taking orders, clearing off plates efficiently, booking dinner reservations, etc all with a bubbling smile.
Overnattede 3 nætter i maj 2024

10/10 Fremragende

Safron

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Was clean , good food
Overnattede 3 nætter i maj 2024
Svar fra Aristea Saranti, Guest Relations Manager den 24. maj 2024
Dear Safron,We would like to warmly thank you for this review further to your recent stay at Agapi Beach Resort.We appreciate your positive feedback, and we are delighted to read that you enjoyed our cuisine. We truly hope to have the chance to accommodate you again in the future!Kind Regards,

6/10 Okay

Fabio Lorenzo

Rejste med partner
Synes godt om: Rengøring
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Wenig Fischauswahl, wen es Fisch gab tot gebraten. Griechisches Restaurant nichts zu tun mit Griechisches Essen. Mai nicht empfohlen für junge Personen, nur Ältere Personen ist wie im Altersheim und es hat nicht viel Program. Ich empfehle das Hotel selber nicht.
Overnattede 4 nætter i maj 2024
Svar fra Aristea Saranti, Guest Relations Manager den 21. maj 2024
Lieber Fabio, wir bedanken uns, dass Sie die Zeit genommen haben, Ihren Feedback zu schreiben.Es tut uns leid, dass manche Aspekte nicht ganz Ihren Vorstellungen entsprochen haben, denn wir geben immer unser Bestes, um die Erwartungen unserer Gäste zu erfüllen und wenn möglich sogar noch zu übertreffen. Ihre Bewertung wurde allen Abteilungsleitern weitergeleitet, um Ihre Kommentare zu überprüfen und erforderlichenfalls Korrekturmaßnahmen zu ergreifen.Bezüglich Ihren Anregungen über das Griechisches Essen, sind wir auch sehr stolz auf unsere griechische Ecke, wo wir frisch zubereitete Delikatessen aus der kretischen Küche, anbieten.Wir wünschen Ihnen alles Gute und hoffen, in Zukunft eine weitere Chance zu haben, Sie als Gast begrüßen zu dürfen.Mit freundlichen Grüßen,

10/10 Fremragende

Rachelle

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The location is great!
Overnattede 6 nætter i maj 2024
Svar fra Aristea Saranti, Guest Relations Manager den 19. maj 2024
Dear Rachelle,Thank you very much for being our guests, here at Agapi Beach Resort, and for taking the time to share your lovely review!We hope to welcome you back to Agapi Beach Resort in the near future. Until then, we wish you all the best!Kind Regards,

10/10 Fremragende

Julie

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Très bel hôtel, les repas étaient variés et bons. Le personnel était gentil et disponible. Piscine chauffée et plage très agréable. Beaucoup d’activités à faire sur place. La chambre était propre et avait des lits confortables mais aurait besoin d’un petit petit rafraîchissement.
Overnattede 7 nætter i maj 2024
Svar fra Aristea Saranti, Guest Relations Manager den 18. maj 2024
Chère Julie,Merci d'avoir choisi Agapi Beach pour vos vacances!Nous sommes ravis d'apprendre que vous avez passé un agréable séjour parmi nous.Nous tenons également à vous remercier pour votre commentaire chaleureux concernant notre personnel.Nous espérons vous accueillir de nouveau dans notre resort!Cordialement,

10/10 Fremragende

Alban Erika

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Très bon hôtel personnel adorable
Overnattede 12 nætter i april 2024
Svar fra Aristea Saranti, Guest Relations Manager den 14. maj 2024
Chère Erika,Nous apprécions beaucoup la merveilleuse note que vous avez partagé avec nous! Nous tenons également à vous remercier pour votre commentaire chaleureux concernant notre personnel.Nous espérons vous accueillir de nouveau dans notre resort!Cordialement,

10/10 Fremragende

Nora

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i maj 2024
Svar fra Aristea Saranti, Guest Relations Manager den 12. maj 2024
Liebe Nora,Herzlichen Dank für Ihre Bewertung!Gerne würden Sie wieder in unserem Resort willkommen heißen, um Ihnen erneut einen unvergesslichen Urlaub zu bescheren.Mit freundlichen Grüßen,

10/10 Fremragende

Florian

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Top
Overnattede 6 nætter i maj 2024
Svar fra Aristea Saranti, Guest Relations Manager den 12. maj 2024
Lieber Florian,Wir möchten uns ganz herzlich bei Ihnen bedanken, dass Sie unser Resort für Ihren Urlaub ausgewählt haben und sich die Zeit genommen haben, einepositive Bewertung abzugeben.Wir freuen uns sehr, dass Sie einen schönen Aufenthalt bei uns verbringen konnten1Sehr gerne bereiten wir Ihnen jederzeit wieder erholsame Tage unter kretischer Sonne und wünschen Ihnen bis dahin alles Gute!Mit freundlichen Grüßen,

10/10 Fremragende

Stéphanie

Overnattede 7 nætter i april 2024
Svar fra Aristea Saranti, Guest Relations Manager den 12. maj 2024
Chère Stéphanie ,Nous apprécions beaucoup la merveilleuse note que vous avez partagé avec nous et nous sommes impatients de vous accueillir de nouveau bientôt à Agapi Beach Resort!Cordialement,

10/10 Fremragende

Joao Joaquim

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We totally enjoyed our stay and were very sad when we had to leave. The staff are super friendly and very helpful, and do everything they can to make sure you have a great stay. I would like to send a special greeting to Maria. Our good spirit in the buffet room at the tables.
Overnattede 2 nætter i maj 2024
Svar fra Aristea Saranti, Guest Relations Manager den 12. maj 2024
Dear Joao Joaquim,Thank you so much for taking time out of your day to provide us with your feedback. We are very glad to hear that you had a great stay with us and all our services met your expectations.We hope to see you again soon.With Warmest Regards,

10/10 Fremragende

Brittany Anne N

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Loved our stay at Agapi. Beautiful place, wonderful staff and delicious food. Will be coming back!
Overnattede 6 nætter i april 2024
Svar fra Aristea Saranti, Guest Relations Manager den 12. maj 2024
Dear Brittany Anne N,Thank you for choosing Agapi Beach Resort and for your wonderful feedback. We are so happy to know that you had a great time in our resort!We would love to have the chance to welcome you back in Agapi Beach Resort in the nearest future.With Warmest Regards,

8/10 Udmærket

Isabel

Overnattede 6 nætter i april 2024

10/10 Fremragende

sabine Florence

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Très belle hôtel. Personnel Très sympatique Belle accès plage.le petit plus la piscine chauffé
Overnattede 7 nætter i april 2024
Svar fra Aristea Saranti, Guest Relations Manager den 7. maj 2024
Chère Sabine,Nous apprécions beaucoup la merveilleuse note que vous avez partagé avec nous et nous sommes impatients de vous accueillir de nouveau bientôt à Agapi Beach Resort!Cordialement,

10/10 Fremragende

Laurence Julienne

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Les aménagements sont très bien, le personnel est disponible et très accueillant. Les chambres sont petites et désuètes mais il y a un balcon bien agreable. Bonne expérience.
Overnattede 5 nætter i april 2024
Svar fra Aristea Saranti, Guest Relations Manager den 5. maj 2024
Chere Julienne,Nous vous remercions d'avoir choisi Agapi Beach pour vos vacances.Nous sommes ravis d'apprendre que vous avez passé un agréable séjour parmi nous .De plus, nous tenons à vous remercier pour votre commentaire chaleureux concernant notre personel!Nous espérons vous accueillir à nouveau dans notre resort dans un futur proche.Cordialement,

10/10 Fremragende

Timothy

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I enjoyed my stay at the resort. All of the staff was very friendly and made you feel quite welcome.
Overnattede 2 nætter i april 2024
Svar fra Aristea Saranti, Guest Relations Manager den 3. maj 2024
Dear Timothy,On behalf of the entire hotel team, we want to thank you for sharing your experience with us during your stay.We are looking forward to welcoming you again in our resort!Kind Regards,

10/10 Fremragende

Maria

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great hotel
Svar fra Aristea Saranti, Guest Relations Manager den 3. maj 2024
Dear Maria,Thank you for choosing to stay at Agapi Beach Resort. We are committed to making our guest's stay with us a memorable one and we appreciate your feedback.We are looking forward to welcoming you again in our resort!Warmest Regards,

10/10 Fremragende

Clémence

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Séjour incroyable dans un cadre magnifique. Le personnel est très gentil et la nourriture très bonne. De nombreuses activités même en fin octobre et un temps chaud qui permet de profiter en toute tranquillité des piscines et de la plage privée. Je recommande les yeux fermés.
Overnattede 4 nætter i oktober 2023
Svar fra Aristea Saranti, Guest Relations Manager den 3. maj 2024
Chère Clémence ,Merci d'avoir choisi Agapi Beach pour vos vacances et d'avoir pris le temps de partager votre expérience. Nous sommes heureux d'apprendre que vous avez passé un agréable séjour parmi nous et que la qualité de nos services et de nos équipements vous ont satisfait ainsi que la qualité et variété de nos restaurants.Nous tenons également à vous remercier pour votre chaleureux commentaire concernant notre personnel.Nous espérons vous revoir prochainement dans notre hôtel.Cordialement,

10/10 Fremragende

VIALLY

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Hotel magnifique, restauration variée avec plusieurs choix à toute heure de la journée, le personnel est vraiment très gentil et fait de son mieux pour mettre à l'aise, communiquer et nous faire passer un moment inoubliable. On sent que Les Crétois sont de nature très gentils, généreux à tous les niveaux et partagent le peu qu'ils ont. On se sent en sécurité dans un climat de bienveillance.
Overnattede 5 nætter i oktober 2023
Svar fra Maria Karouzaki den 3. nov. 2023
Chère VIALLY,Merci d'avoir choisi Agapi Beach pour vos vacances et d'avoir pris le temps de partager votre expérience. Nous sommes heureux d'apprendre que vous avez passé un agréable séjour parmi nous et que la qualité de nos services et de nos équipements vous ont satisfait ainsi que la qualité et variété de nos restaurants.Nous tenons également à vous remercier pour votre chaleureux commentaire concernant notre personnel.Nous espérons vous revoir prochainement dans notre hôtel.Cordialement,Maria KarouzakiGuest Relations Manager

8/10 Udmærket

Thomas

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
das Hotel ist teilrenoviert, die Bungalows sind wunderschön. Das Haupthaus ist von den Zimmern renovierungsbedürftig. Trotz AI kosten Hugo und Aperol Spritz Aufpreis
Overnattede 3 nætter i oktober 2023
Svar fra Maria Karouzaki den 29. okt. 2023
Lieber Thomas,Wir möchten uns ganz herzlich bei Ihnen dafür bedanken, dass Sie unser Hotel für Ihren Urlaub ausgewählt haben und sich die Zeit genommen haben, eine Bewertung abzugeben.Wir möchten Sie informieren, dass wir uns in den letzten Jahren im Prozess der Totalrenovierung befinden. Wir haben alle Bungalows und alle unsere gastronomischen Abteilungen renoviert und planen auch unser Hauptgebäude zu renovieren.Wir wünschen Ihnen alles Gute und hoffen, in Zukunft eine weitere Chance zu haben, Sie als Gast begrüßen zu dürfen.Mit freundlichen Grüßen,Maria KarouzakiGuest Relations Manager

10/10 Fremragende

Kwestan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We loved our stay @ agapi beach resort all front desk employees are very friendly and their service was excellent and the bartenders are phenomenal especially pool bartender Ms. Rena was very kind and friendly . We thank everyone for surprising us with a birthday cake and card for our daughter. We are looking forward to visiting again soon. Again, thank you.
Overnattede 4 nætter i oktober 2023
Svar fra Maria Karouzaki den 29. okt. 2023
Dear Kwestan,Thank you very much for choosing our resort and for sharing your experiences with us.We are delighted to see, how much you enjoyed your well deserved holidays here!Awaiting to welcome you back in the near future again and we do wish you all the best till then.Warmest Regards,Maria KarouzakiGuest Relations Manager

10/10 Fremragende

Yvonne

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 9 nætter i oktober 2023
Svar fra Maria Karouzaki den 29. okt. 2023
Dear Yvonne,Thank you for staying with us and for giving us an excellent rating. It will be our pleasure to welcome you back again in the nearest future.Kind regards,Maria KarouzakiGuest Relations Manager

10/10 Fremragende

Julia

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Sehr freundliches und aufmerksames Personal. Das Essen war sehr gut und abwechslungsreich. Der Strand ist sehr schön und sauber. Wir konnten schon vier Stunden früher einchecken und auch am letzten Tag nach dem auschecken noch alles nutzen und bekamen vor der Fahrt zum Flughafen nochmal die Möglichkeit uns zu duschen und frisch zu machen. Insgesamt können wir das Hotel nur empfehlen.
Overnattede 9 nætter i oktober 2023
Svar fra Maria Karouzaki den 29. okt. 2023
Liebe Julia,Herzlichen Dank für Ihre Zeit Ihre Urlaubserfahrung zu teilen und für Ihre positive Bewertung.Wir freuen uns sehr, dass Ihnen bei uns so gut gefallen hat und die Freundlichkeit unserer Mitarbeiter, unser Sandstrand, sowie unser gastronomisches Angebot Sie überzeugen konnten.Gerne würden Sie wieder in unserem Resort willkommen heißen, um Ihnen erneut einen unvergesslichen Urlaub zu bescheren.Mit freundlichen Grüßen,Maria KarouzakiGuest Relations Manager

10/10 Fremragende

Thorir

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great staff, fine resort.
The staff were absolutely amazing, each and every one. They are what make the resort so pleasant.
Overnattede 3 nætter i oktober 2023
Svar fra Maria Karouzaki den 29. okt. 2023
Dear Thorir,Thank you for choosing Agapi Beach Resort and for giving us an excellent rating! We are delighted to hear that you had a positive experience at Agapi Beach Resort and that you especially enjoyed the friendliness and the efficiency of our dedicated staff. We look forward to welcoming you again soon at Agapi Beach Resort.Kind Regards,Maria KarouzakiGuest Relations Manager

10/10 Fremragende

Alban Erika

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Merci pour le surclassement très belle chambre
Overnattede 9 nætter i oktober 2023
Svar fra Maria Karouzaki den 22. okt. 2023
Chère Erika,merci tout d'abord d'avoir choisi notre hôtel encore une fois pour profiter de quelques jours de repos et davoir passé une partie de votre temps à partager votre expérience .Il est très gratifiant d'apprendre que votre séjour fut excellent et mémorable pour vous et que nos prestations de service aient répondu à vos exigences.Nous avons vraiment hâte de vous accueillir à nouveauCordialement,Maria KarouzakiGuest Relations Manager

10/10 Fremragende

Kathleen Van

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Uitstekend hotel met erg vriendelijk en behulpzaam personeel.
Overnattede 7 nætter i oktober 2023
Svar fra Maria Karouzaki den 22. okt. 2023
Dear Kathleen Van,We would like to thank you for taking the time to share with us your kind rating regarding your visit and experience at Agapi Beach Resort. We are glad to know that you enjoyed our facilities and staff and we hope to have more opportunities to welcome you back in the nearest future.Kind regards,Maria KarouzakiGuest Relations Manager

10/10 Fremragende

Marissa

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Our first time here and absolutely loved it. Looking to come back with more family in the future. Food options were terrific, pool options were good, and cooking class was really fun!
Overnattede 4 nætter i oktober 2023
Svar fra Maria Karouzaki den 22. okt. 2023
Dear Marissa,Thank you very much for choosing Agapi Beach Resort for your stay in Heraklion. We are truly pleased to hear that you enjoyed our facilities, our food as well as our activities.We would love to welcome you back in the nearest future.Kind Regards,Maria KarouzakiGuest Relations Manager

10/10 Fremragende

Fabian Pascal Max

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Die Anlage macht echt was her. Es wird auf die Umwelt geachtet (Plastikreduktion, Mülltrennung und ein eigener Garten, indem Früchte etc angebaut werden). Das Personal ist sehr zuvorkommend und hörlich. Das Essen ist lecker und frisch. Der Strand ist auch schön und lädt zum schwimmen und tauchen ein (Allerdings sollte man Wasserschuhe mitbringen, da es Seeigel gibt). Alles in allem ein super Hotel. Ist auch immOktober noch gut zu jesuchen. Sehr empfehlenswert!
Overnattede 7 nætter i oktober 2023
Svar fra Maria Karouzaki den 22. okt. 2023
Lieber Fabian,vielen Dank, dass wir Sie bei uns begrüßen durften und für Ihre Rückmeldung.Es freut uns wirklich sehr, dass Sie Ihre Zeit bei uns genossen haben und besonders, dass Sie mit unserer Nachhaltigkeit, unserer Verpflegung und mit unserem Service überaus zufrieden waren.Wir würden uns sehr freuen, Sie erneut bei uns begrüßen zu dürfen und wünschen Ihnen alles Gute!Mit freundlichen Grüssen,Maria KarouzakiGuest Relations Manager

2/10 Forfærdeligt

Raquel

Overnattede 7 nætter i oktober 2023

10/10 Fremragende

Graham

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful resort. The staff we're unfailingly friendly and attentive. The accommodation was clean, really comfortable and we were lucky enought to enjoy a beach view from our balcony. The quality of the food however was the real highpoint. Breakfast, lunch and evening meals were consistently outstanding with an enormous amount of choice. I loved the Cretan table in particular which was always loaded with the most amazing traditional Greek produce. I'd highly recommend Agapi Beach Resort, it really was impossible to find fault with anything.
Overnattede 4 nætter i oktober 2023
Svar fra Maria Karouzaki den 22. okt. 2023
Dear Graham,Thank you very much for your kind rating. We are very glad to receive your compliments about our staff, food, and rooms. Once again, thank you for your excellent review and we look forward to welcoming you again soon at Agapi Beach Resort.Warmest Regards,Maria KarouzakiGuest Relations Manager

4/10 Dårligt

Steffen

Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Renovierungsbedürftig/ Schimmel in der Dusche
Leider total überpreist, haben altes Zimmer im Holzstil der 80er bekommen, nur eine Steckdose im Zimmer - die am Zentralen Ausschalter hängt, somit kein Handyladen bei Verlassen des Zimmers. Haben Doppelbett gebucht, zwei Einzelbetten erhalten. Wozu buche ich ein Doppelbett, Matratze total halt, habe den Federkern gespührt - somit kein erholsamer Schlaf möglich, Bad winzig und Die Fugen in der Dusche verschimmelt - blöd wann man eine Schimmelallergie hat… Strand ist sehr schön und gepflegt, Essen durchschnittlich, konnten eine Nacht in einer Taverne außerhalb des Hotels ohne Mehrkosten essen- das war gut. Expedia VIP Status kannte man nicht- obwohl damit bei Buchung geworben, keine der geworbenene Vorteile erhalten. Aufgrund des hohen Preises und schlechtem Basics (wie Zustand der Zimmer, Betts und Bad) kann ich das Hotel nicht empfehlen
Overnattede 1 nat i oktober 2023
Svar fra Maria Karouzaki den 22. okt. 2023
Lieber Steffen,vielen Dank, dass wir Sie bei uns begrüßen durften und für Ihre Rückmeldung.Es freut uns, dass Sie neben unserem Strand und dem Essen zu schätzen wissen.Wir bedauern, dass es uns nicht gelungen ist, Ihren persönlichen Erwartungen und Ansprüchen in jeder Form gerecht zu werden. Ihre Kommentare darüber sind an die entsprechende Abteilung weitergeleitet worden, was uns auf dem Wege der ständigen Weiterentwicklung und Verbesserung sehr hilft.Zusätzlich möchten wir Sie informieren, dass wir uns in den letzten Jahren im Prozess der Totalrenovierung befinden. Wir haben alle Bungalows und alle unsere gastronomischen Abteilungen renoviert und planen auch unser Hauptgebäude zu renovieren.Wir wünschen Ihnen alles Gute und verbleiben mit freundlichen Grüßen,Maria KarouzakiGuest Relations Manager

10/10 Fremragende

DANIEL

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Un site magnifique, une restauration haut de gamme et un personnel parfait !
Overnattede 7 nætter i oktober 2023
Svar fra Maria Karouzaki den 22. okt. 2023
Cher Daniel,Nous apprécions beaucoup la merveilleuse note que vous avez partagé avec nous et nous sommes impatients de vous accueillir de nouveau bientôt à Agapi Beach Resort.Cordialement,Maria KarouzakiGuest Relations Manager

8/10 Udmærket

Mabel

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Sehr leckeres Essen, aufmerksames, nettes und hilfbereites Personal, ordentliches Zimmer, gute Unterhaltung
Overnattede 9 nætter i september 2023
Svar fra Maria Karouzaki den 22. okt. 2023
Liebe/r Mabel,Wir freuen uns über Ihre sehr gute Bewertung und hoffen auf ein baldiges Wiedersehen!Mit besten Grüßen,Maria KarouzakiGuest Relations Manager

8/10 Udmærket

Edmond

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Très bon rapport qualité prix personnel attentif chambre petite surtout la salle de bains et douche minuscule ,désagrément largement compensé par les jardins les piscines et la plage
Overnattede 7 nætter i september 2023
Svar fra Maria Karouzaki den 22. okt. 2023
Cher Edmond,Merci d'avoir choisi Agapi Beach pour vos vacances!Nous sommes ravis d'apprendre que vous avez passé un agréable séjour parmi nous et que vous avez apprécié notre prersonnel.Nous avons pris en compte vos commentaires concernant la salle de bains et soyez assuré que nous travaillons toujours sur tous les commentaires, car le confort et le plaisir de nos clients sont de la plus haute importance pour nous.Nous espérons vous accueillir de nouveau dans notre resort!Cordialement,Maria KarouzakiGuest Relations Manager

10/10 Fremragende

Mark

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Amazing resort for food lovers
Had a great stay at Agapi. The amenities were fantastic and location was great. The food was incredible and the selection was massive. Every day at the buffet there was a new variety of local foods so you never got bored of the same thing. The rooms were a bit outdated and not the most comfortable but the rest of the resort made up for the room quality.
Overnattede 2 nætter i september 2023
Svar fra Maria Karouzaki den 8. okt. 2023
Dear Mark,Thank you very much for giving us an excellent rating for your stay in Agapi Beach Resort. Your feedback gives us motivation to keep improving our services and ensuring the highest level of satisfaction for our guests. We are pleased to note that you enjoyed the comforts of our hotel including location, amenities and food quality and variety. We would love to welcome you back in the nearest future.Kind Regards,Maria KarouzakiGuest Relations Manager

10/10 Fremragende

Nicole

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel has covered everything that you’d need for your stay. Little things such as supplying beach towels, daily bottled water and free use of room safe, these all make a difference when staying at a hotel. There are plenty of pools, sun beds, and sitting areas for sunbathing to choose each day if you don’t go onto their private beach. A lovely stay for our wedding anniversary!
Overnattede 5 nætter i september 2023
Svar fra Maria Karouzaki den 8. okt. 2023
Dear Nicole,Thank you for choosing the Agapi Beach Resort and for providing us with your excellent feedback.It is with great pleasure to read that you enjoyed your holiday with us and all facilities provided were to your satisfaction.We wish you all the best and hope to having the pleasure of welcoming you back soon.Kind regards,Maria KarouzakiGuest Relations Manager

8/10 Udmærket

Atousa

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice and clean, friendly staff, bed wasn’t designed for 2 people and was for 2 singles, privacy wasn’t respected as our next door neighbour checked our room from the baloney while we were in bed!! other than that we enjoyed our time,
Overnattede 4 nætter i september 2023
Svar fra Maria Karouzaki den 1. okt. 2023
Dear Atousa,Thank you for being our guest and for taking the time to share your review.We are pleased to learn that you enjoyed your stay in our resort and especially our staff's friendliness.We look forward to having the pleasure of welcoming you back soon.Kind regards,Maria KarouzakiGuest Relations Manager

10/10 Fremragende

Marco

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
My stay was a week. Due to high occupancy in the standard rooms, we were upgraded to a bungalow in the best location, two minutes from the beach and the quietest pool on the doorstep. The staff was very friendly and helpful. In each case I ordered the transfer through the hotel and was able to greet the same friendly gentleman in his taxi. It was cleaned every day and a lot of attention was paid to it. The rooms were generally rather noisy and so you could hear the early cleaning in the neighboring room. But that didn't really bother us as we were always outside by the sea. The food was good overall, but of course only of average standard. Everything was included in the price and you were full. The Spa was excellent! Would definitely come again.
Overnattede 6 nætter i september 2023
Svar fra Maria Karouzaki den 1. okt. 2023
Dear Marco,Thank you for choosing Agapi Beach Resort for your stay! We are glad we were able to meet and exeed your expectations. We were truly pleased to hear that you enjoyed our staff's friendliness and efficiency, the service of our spa and our food. We would love to welcome you back in the nearest future.Kind Regards,Maria KarouzakiGuest Relations Manager

10/10 Fremragende

Micheal

Rejste med familie
Synes godt om: Faciliteter, overnatningsstedets tilstand og faciliteter
Very nice resort and staff are extremely helpful!
Overnattede 5 nætter i august 2023
Svar fra Maria Karouzaki den 1. okt. 2023
Dear Micheal,We would like to thank you for taking the time to share with us your excellent rating regarding your recent visit and experience at Agapi Beach Resort. We are glad to know that you enjoyed our facilities and the efficiency of our staff and we hope to have more opportunities in the future to welcome you back.Kind regards,Maria KarouzakiGuest Relations Manager

6/10 Okay

Daniel

Rejste med partner
Synes godt om: Rengøring
Synes ikke om: Service og personale
The property was really crowded. The room was kind of small and the beds were separate. The shower made a mess because it was not fully enclosed. At the beach it really hard to find beach chairs where to sit. At the restaurant, because it’s an all inclusive, the food was just average at best. For dinner you had choice between chicken legs, flaky fish, pasta with Bologna’s sauce , and potatoes prepared 4 different ways and white rice. The food was plain.
Overnattede 1 nat i september 2023
Svar fra Maria Karouzaki den 1. okt. 2023
Dear Daniel,Thank you for staying with us and for taking the time to share your experience.We are sorry to learn that there were certain aspects of your stay that did not meet your expectations.We have already shared the points raised with the Department Heads involved for immediate review.We would like to inform you that our chefs use the freshest ingredients with a focus on locally sourced produce and take great pride in our recipes, presentation and flavor. I am sorry to learn that your dining experience was so disappointing. We are usually very proud of the service we provide to our guests, and I am sorry that on this occasion we were unable to meet your expectations.Moreover, we would like to inform you that we have 500 sunbeds on our beach and we are always at the disposal of our guests to place extra sun beds where the guests wish.Once again thank you for your comments and should you decide to visit us again in the future, we will be more than happy to have you with us and take the opportunity to reclaim your faith in our services.Kind regards,Maria KarouzakiGuest Relations ManagerMaria KarouzakiGuest Relations Manager

10/10 Fremragende

Julie

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
.
Overnattede 1 nat i september 2023
Svar fra Maria Karouzaki den 24. sep. 2023
Dear Julie,Thank you for staying with us and for giving us an excellent rating. It will be our pleasure to welcome you back again in the nearest future.Kind regards,Maria KarouzakiGuest Relations Manager

10/10 Fremragende

Ali

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff and service was great Rooms little dated and needs upgrade Excellent location and transport
Overnattede 14 nætter i september 2023
Svar fra Maria Karouzaki den 3. nov. 2023
Dear Ali,Thank you very much for your kind rating. We are glad to know that you enjoyed your stay with us and that our hotel contributed to your positive experience.We would like to inform you that in the recent years we are in process of total renovation. We have renovated all the bungalows and all our food and beverage departments and we continue to renovate our main building as well. Once again, thank you for your excellent review and we look forward to welcoming you again soon at Agapi Beach Resort!With Warmest Regards,Maria KarouzakiGuest Relations Manager

10/10 Fremragende

Athanasios

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff was exceptional and wanted to make sure our needs were taken care of. Would highly recommend this property. Crete is amazing!
Overnattede 4 nætter i august 2023
Svar fra Maria Karouzaki den 22. sep. 2023
Dear Athanasios,Thank you for choosing our resort for your holiday and for taking the time to share you experience. We are glad to learn that you enjoyed your stay with us and that you were especially satisfied with the quality of the service of our dedicated staff.We look forward to welcoming you again in the near future.Kind regards,Maria KarouzakiGuest Relations Manager

6/10 Okay

marisa

Overnattede 7 nætter i august 2023
Svar fra Maria Karouzaki den 1. okt. 2023
Dear marisa,Thank you for choosing our resort for your vacation and for giving us a good rating.We look forward to welcoming you again in the near future.Kind regards,Maria KarouzakiGuest Relations Manager

10/10 Fremragende

James

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful resort with a nice beach and great staff.
Overnattede 2 nætter i august 2023
Svar fra Maria Karouzaki den 29. aug. 2023
Dear James,Thank you for choosing our resort for your vacation and for giving us an excellent rating!We are glad to learn that you enjoyed your stay and especially our sandy beach and the service provided from our dedicated staff.It will be our pleasure to welcome you back again in the near future!Kind regards,Maria KarouzakiGuest Relations Manager