Spiseområde

Anmeldelser af Fars Hatt by Dialog Hotels

3 out of 5
Fars Hatt by Dialog Hotels
2 Gamla torget, Kungälv, Västra Götalands län

Anmeldelser

6,4
Bedømmelse på 10 − Fremragende. 94 af i alt 545 anmeldelser" "
Bedømmelse på 8 − Udmærket. 136 af i alt 545 anmeldelser" "
Bedømmelse på 6 − Okay. 140 af i alt 545 anmeldelser" "
Bedømmelse på 4 − Dårligt. 99 af i alt 545 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 76 af i alt 545 anmeldelser" "

6,2/10

Rengøring

6,4/10

Service og personale

5,8/10

Faciliteter

5,0/10

Overnatningsstedets tilstand og faciliteter

6,0/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Lars, Alleroed

.
Overnattede 1 nat i marts 2024
Svar fra Edward den 20. mar. 2024
Hi Lars,Thank you for the feedback! We highly appreciate that you visit us. And we are glad that you liked the hotel. Hope to see you soon.Sincerely,Edward,Guest Relation Team

8/10 Udmærket

Camilla

Rejste med familie
Synes godt om: Rengøring, service og personale, værelsets komfort
Godt til pengene
Fint hotel til pengene. Vi skulle bare bruge en nat på vej videre nordpå. God morgenmad og sød betjening
Overnattede 1 nat i februar 2024
Svar fra Andrew den 26. feb. 2024
Dear Camilla,Thank you for the feedback! We’re proud to deliver great value to our guests, so we’re delighted that you found our service to be well priced. We are extremely happy that you liked the breakfast!We aim to provide all of our guests with a high-quality service. Hope to see you back again soon. Best regards,Andrew,Guest Relation Team

6/10 Okay

Marie Louise

Fint til prisen.
Fint hotel til prisen. Dog besværlig check in hvis man kommer lidt sent på aftenen, da personalet er gået hjem.
Overnattede 1 nat i februar 2024
Svar fra Andrew den 14. feb. 2024
Hi Marie Louise,Thank you for the feedback! We’re proud to deliver great value to our guests, so we’re delighted that you found our service to be well priced. Our reception is open until evening, but you can always use a self check-in kiosk if needed.We aim to provide all of our guests with a high-quality service. Hope to see you back again soon. Best regards,Andrew,Guest Relation Team

6/10 Okay

jon

Rejste med familie
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Det er et af de billigste hoteller og man får hvad man betaler for. Ok til en overnatning, men heller ikke mere. Standen på hotellet er dalende og det er ærgeligt, da det har været et fint hotel. Brug Easy Park parkering foran hotellet, da det kun koster 23 kr per nat.
Overnattede 1 nat i januar 2024
Svar fra Edward den 14. feb. 2024
Hi jon,Thank you for giving us a feedback!We are sorry to know that something went wrong. Our hotel aims to provide a truly unique experience. We are always trying to provide the best service possible. You are very welcome to come back again and enjoy your stay.Sincerely,EdwardGuest Relation Team

6/10 Okay

Grayson

Overnattede 3 nætter i oktober 2023

8/10 Udmærket

Lis

Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i juli 2023
Svar fra Andrew den 2. aug. 2023
Dear Lis,Thank you for the feedback! We are happy that you enjoyed your stay here. You are always welcome to come back again.Best regards,Andrew,Guest Relation Team

6/10 Okay

Jørgen Bjørck

Rejste i en gruppe
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i juli 2023
Svar fra Andrew den 2. aug. 2023
Hello Jørgen Bjørck,Thank you for giving us a feedback!We hope that you enjoyed your stay at our hotel. We aim to provide all of our guests with a high-quality service. We look forward to welcoming you back to our hotel. Best regards,Andrew,Guest Relation Team

4/10 Dårligt

Ole

Overnattede 1 nat i juli 2023
Svar fra Andrew den 25. jul. 2023
Hi Ole,Thank you for taking the time to share your feedback.We regret that your experience did not meet your expectations and have shared your feedback with our team. Reviews like these give us an opportunity to address areas of improvement.You are always welcome to come back again and enjoy your stay. Best regards,Andrew,Guest Relation Team

4/10 Dårligt

Michael

Rejste med familie
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Arrived late, got sa key to a room that was NOT cleaned at all, så hd to go to reception again at 01.30 hrs AM tp ask for a new room. Cleanliness below normal at this hotel.
Overnattede 1 nat i maj 2023
Svar fra Andrew den 16. jun. 2023
Dear Michael,Thank you for choosing our hotel and for taking the time to write a review!We are sorry to know that something went wrong. Be sure that we have addressed this issue. So we are happy to see you here again after the renovation. Best regards,Andrew,Guest Relation Team

4/10 Dårligt

André

Rejste med familie
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Hvis du skal sove…ja så er der en seng.
Der var en del støj. Fra nabo værelser, hun der stod og gøet hele aften, Vi virkede ikke, brusekabinen var samlet med gaffatape. Morgenmad…..ja der var Morgenmad….men en løbende rengøring omkring kaffemaskine. Og juice maskine vil være herligt…ret uhygiejnisk.
Overnattede 1 nat i maj 2023
Svar fra Andrew den 15. maj 2023
Dear André,Thank you for taking the time to share your feedback.We regret that your experience did not meet your expectations and have shared your feedback with our team. We appreciate you telling us about your recent stay. Customer satisfaction is our #1 priority, and we'd love to become better and better. Reviews like these give us an opportunity to address areas of improvement.As for present we have plans to upgrade our hotel. You are always welcome to come back again and enjoy your stay. Best regards,Andrew,Guest Relation Team

8/10 Udmærket

Regitze

Overnattede 4 nætter i april 2023
Svar fra Andrew den 2. maj 2023
Dear Regitze,Thank you for the feedback! We are happy that you enjoyed your stay here. You are always welcome to come back again.Best regards,Andrew,Guest Relation Team

8/10 Udmærket

Jan

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i april 2023
Svar fra Andrew den 2. maj 2023
Dear Jan,We are so glad you found our hotel a good place to stay, and that you enjoyed it. Guest satisfaction is our top priority. Our hotel aims to provide a truly unique experience, and we work hard to exceed your expectations. And your review will help us to improve. You are always welcome to come back again.Best regards,Andrew,Guest Relation Team

8/10 Udmærket

Bettina Lynn

Overnattede 3 nætter i april 2023
Svar fra Andrew den 2. maj 2023
Dear Bettina Lynn,We are glad that you enjoyed your stay at our hotel. We aim to provide all of our guests with a high-quality service. We look forward to welcoming you back to our hotel. Best regards,Andrew,Guest Relation Team

10/10 Fremragende

Jens-Ole

Overnattede 1 nat i december 2022
Svar fra Receptionen den 1. jan. 2023
Hej Jens-Ole :-)Tack för att du valde Dialog Hotels och tack för att du tog din tid att ger oss en recension. Hoppas att du får en underbar år 2023.MVHReceptionen

10/10 Fremragende

Vita

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i november 2022
Svar fra Andrew den 18. nov. 2022
Dear Vita,We are so glad you found our hotel a good place to stay, and that you enjoyed it. Guest satisfaction is our top priority. Our hotel aims to provide a truly unique experience, and we work hard to exceed your expectations. And your review will help us to improve. You are always welcome to come back again.Best regards,Andrew,Guest Relation Team

8/10 Udmærket

Hanne Trier

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i oktober 2022
Svar fra Andrew den 31. okt. 2022
Dear Hanne Trier,Thank you for telling us about your recent stay. We are thrilled to hear that we made a good impression on you. Guest satisfaction is our top priority and we are always looking for ways to improve our services. We look forward to welcoming you back to our hotel. Best regards,Andrew,Guest Relation Team

8/10 Udmærket

Charlotte

Overnattede 3 nætter i august 2022
Svar fra Andrew den 30. aug. 2022
Hi Charlotte,Thank you for the feedback! We are happy that you enjoyed your stay here. You are always welcome to come back again.Best regards,Andrew,Guest Relation Team

6/10 Okay

Tine

Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fars hatt
Fars hatt er nedslidt og ikke pænt, jordslåede fuger på badeværelset, ingen rengøring eller tømte skraldespande på værelset i de 3 dage vi var der. Morgenmaden var heller ikke særlig god da alt der skulle være varmt var kold. Personalet var søde og imødekommende, dog var der en overraskelse i at der skulle betales ekstra for parkering 150 kr pr nat. Området og byen kungelv er rigtig naturskøn og helt klart en oplevelse.
Overnattede 3 nætter i august 2022
Svar fra Andrew den 19. aug. 2022
Hello Tine,Thank you for the feedback! Situation described is unusual and totally unacceptable for us and does not reflect the standard of service that we provide. Be sure that we have addressed this issue. We are sad that you found our breakfast not good. We focus our efforts to make it always tasty, varied and a perfect start of the day. Reviews like these give us an opportunity to address areas of improvement. As for parking, it is paid indeed. We are thrilled to know that you liked the location. We appreciate it here in Fars Hatt just as much as you do.Hope to see you back again soon. Best regards,Andrew,Guest Relation Team

8/10 Udmærket

Pernille

Overnattede 2 nætter i juli 2022
Svar fra Agatha den 5. aug. 2022
Hi there, We appreciate your feedback. We hope to see you again soon. Kind Regards

2/10 Forfærdeligt

Verificeret rejsende

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i juli 2022
Svar fra Edward den 19. aug. 2022
Dear Guest,Thank you for choosing our hotel and for taking the time to share your feedback.We feel like things went not so good, and we are deeply upset. We'd love to become better and better. We are always looking for ways to improve our services. And your review will help us in it. Hope to see you back again soon. Sincerely,Edward,Guest Relation Team

10/10 Fremragende

Sussie

Overnattede 1 nat i juli 2022
Svar fra Edward den 8. aug. 2022
Hi Sussie, Thanks for the feedback! We are happy that you enjoyed your stay! Hope to see you back again soon. Sincerely, Edward, Guest Relation Team

4/10 Dårligt

peer lodberg

Overnattede 1 nat i juni 2022

2/10 Forfærdeligt

Sead

Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i maj 2022

6/10 Okay

Verificeret rejsende

Synes ikke om: Service og personale
Overnattede 1 nat i maj 2022

6/10 Okay

Inger

Overnattede 1 nat i april 2022

6/10 Okay

Bettina Lynn

Rejste med familie
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Gammelt, slidt og beskidt
Det var desværre ikke en særlig god oplevelse. Hotellet er meget nedslidt og i løbet af de 3 overnatninger vi havde var der ingen som kom med rene håndklæder eller ordnede sengene. Udsigten fra værelset var til en gammel beskidt pool, der stod med algefyldt vand i bunden. Morgenmaden var lige så elendig som hotellet. Den sidste morgen måtte vi spise fra underkopper, for der var ingen tallerkener, selvom vi sad der i næsten en time. Personalet ved morgenmaden var dog rigtig søde, så det kunne dem i receptionen lære noget af.
Overnattede 3 nætter i april 2022

8/10 Udmærket

Jytte

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, værelsets komfort
Et godt valg
Godt hotel med fantastisk placering ved flod og borg ruin. Meget lækker morgenmad. Byen er meget hyggelig med flere gode restauranter og isbar.
Overnattede 1 nat i marts 2022
Svar fra Agatha den 14. mar. 2022
Hi there, Thanks a lot for your feedback. We really appreciate it. Warm welcome again. Hotel Fars Hatt

8/10 Udmærket

Birte

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2022
Svar fra Agatha den 14. mar. 2022
Thank for your feedback. We appreciate it. Warm welcome again. Hotel Fars Hatt

8/10 Udmærket

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale
Tilfreds
Det var ok
Overnattede 2 nætter i december 2021
Svar fra Agatha den 28. dec. 2021
Hi there, Thanks for your feedback. Warm welcome again. Dialog Hotel Villan

6/10 Okay

Theo

Rejste med partner
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Matig
Overnattede 1 nat i maj 2024

6/10 Okay

Ole Jørgen

Rejste i en gruppe
Synes ikke om: Faciliteter
Slitent hotell med overnatting for en rimelig penge
Overnattede 2 nætter i april 2024

4/10 Dårligt

Cecilia

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i februar 2024
Svar fra Edward den 26. feb. 2024
Dear Cecilia,Thank you for choosing our hotel and for taking the time to share your feedback.We feel like things went not so good, and we are deeply upset. We are always looking for ways to improve our services. And your review will help us in it. Hope to see you back again soon. Sincerely,Edward,Guest Relation Team

6/10 Okay

RAGNAR

Rejste med familie
Synes ikke om: Service og personale, værelsets komfort
Overnattede 1 nat i februar 2024
Svar fra Edward den 26. feb. 2024
Hi RAGNAR,Thank you for choosing our hotel and for taking the time to share your feedback.We hope that you enjoyed your stay. But still we'd love to become better and better. We are always looking for ways to improve our services. And your review will help us in it. Hope to see you back again soon. Sincerely,Edward,Guest Relation Team

10/10 Fremragende

Kristina

Overnattede 1 nat i februar 2024
Svar fra Edward den 14. feb. 2024
Hi Kristina,Thank you for giving us a feedback!We are happy to know that you liked our hotel. So it is a big pleasure to invite you to come back and enjoy your stay. Sincerely,Edward,Guest Relation Team

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, værelsets komfort
Vilka tider har receptionen öppet . Ställ fram en brevlåda för nycklar vid utcheckning när reception är stängd Trasigt fönster behöver bytas ut innan någon utanför får det på sig .
Overnattede 1 nat i februar 2024
Svar fra Andrew den 14. feb. 2024
Hi Guest,Thank you for the feedback! Our reception is open until evening, but you can always use a video call to talk to virtual reception. We aim to provide all of our guests with a high-quality service. Hope to see you back again soon. Best regards,Andrew,Guest Relation Team

8/10 Udmærket

Kristina

Overnattede 1 nat i februar 2024
Svar fra Andrew den 14. feb. 2024
Hi Kristina,Thank you for the feedback! We are so glad you found our hotel a good place to stay, and that you enjoyed it.Hope to see you back again soon. Best regards,Andrew,Guest Relation Team

8/10 Udmærket

anette

Forretningsrejsende
Synes godt om: Rengøring, service og personale
Helt ok
Overnattede 1 nat i januar 2024
Svar fra Edward den 14. feb. 2024
Hi anette,Thank you for the feedback! We highly appreciate that you visit us. And we are glad that you liked the hotel. Hope to see you soon.Sincerely,Edward,Guest Relation Team

4/10 Dårligt

Verificeret rejsende

Forretningsrejsende
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Fars Hatt
Gammalt och slitet vilket jag egentligen inte har problem med, men i detta fall även riktigt dåligt städat. Hår kvar i golvbrunn mm. Mycket lyhört och ett himla liv utanför rummet långt in på natten en vanlig tisdagskväll.
Overnattede 1 nat i januar 2024
Svar fra Edward den 14. feb. 2024
Dear Guest,Thank you for choosing our hotel and for taking the time to share your feedback.We are sorry to hear that your stay wasn’t perfect. Our team is always working to offer the best service to our guests. Hope to see you back again soon. Sincerely,Edward,Guest Relation Team

6/10 Okay

Magnus

Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024
Svar fra Edward den 14. feb. 2024
Hi Magnus,Thank you for choosing our hotel and for taking the time to share your feedback.We hope that you enjoyed your stay. But still we'd love to become better and better. Hope to see you back again soon. Sincerely,Edward,Guest Relation Team

4/10 Dårligt

Pontus

Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra Edward den 14. feb. 2024
Dear Pontus,Thank you for choosing our hotel! It seems like something went wrong. Guest satisfaction is our top priority, and we are always trying to be better and better.Hope to see you back again soon. Sincerely,Edward,Guest Relation Team

6/10 Okay

Maria

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra Edward den 14. feb. 2024
Hi Maria,Thank you for choosing our hotel and for taking the time to share your feedback.We hope that you enjoyed your stay.We look forward to welcoming you back to our hotel. Sincerely,Edward,Guest Relation Team

8/10 Udmærket

Helene

Overnattede 1 nat i januar 2024
Svar fra Andrew den 14. feb. 2024
Dear Helene,Thank you for telling us about your recent stay. We are thrilled to hear that we made a good impression on you. We look forward to welcoming you back to our hotel. Best regards,Andrew,Guest Relation Team

8/10 Udmærket

Sören

Forretningsrejsende
Synes godt om: Rengøring, service og personale, værelsets komfort
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024
Svar fra Andrew den 14. feb. 2024
Hi Sören,Thank you for the feedback! We are so glad you found our hotel a good place to stay, and that you enjoyed it.Hope to see you back again soon. Best regards,Andrew,Guest Relation Team

4/10 Dårligt

Fredrik

Forretningsrejsende
Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra Edward den 14. feb. 2024
Dear Fredrik,Thank you for choosing our hotel and for taking the time to share your feedback.We feel like things went not so good, and we are deeply upset. We are always looking for ways to improve our services. And your review will help us in it. Hope to see you back again soon. Sincerely,Edward,Guest Relation Team

10/10 Fremragende

Göran

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra Edward den 14. feb. 2024
Hi Göran,Thank you for giving us a feedback!We are happy to know that you liked our hotel. So it is a big pleasure to invite you to come back and enjoy your stay. Sincerely,Edward,Guest Relation Team

8/10 Udmærket

Rubi Synøve Jensen

Synes godt om: Rengøring, service og personale, værelsets komfort
Fikk utmerket service av resepsjonsansatt - både praktisk og personlig støtte - når vi behøvde assistanse ifbm akutt sykdom. Ellers hyggelig eldre hotell, enkel standard men også god pris.
Overnattede 1 nat i december 2023
Svar fra Edward den 14. feb. 2024
Hi Rubi Synøve Jensen,Thank you for the feedback! We highly appreciate that you visit us. And we are glad that you liked the hotel. Hope to see you soon.Sincerely,Edward,Guest Relation Team

2/10 Forfærdeligt

Kjell

Overnattede 1 nat i januar 2024
Svar fra Edward den 14. feb. 2024
Hi Kjell,Thank you for giving us a feedback!We regret that your experience did not meet your expectations and have shared your feedback with our team. Reviews like these give us an opportunity to address areas of improvement. We deeply appreciate you for sharing your experience.Sincerely,Edward,Guest Relation Team

4/10 Dårligt

Marie-Louise

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2023
Svar fra Edward den 14. feb. 2024
Dear Marie-Louise,Thank you for choosing our hotel and for taking the time to share your feedback.We feel like things went not so good, and we are deeply upset. We are always looking for ways to improve our services. And your review will help us in it. Hope to see you back again soon. Sincerely,Edward,Guest Relation Team

6/10 Okay

Frida

Overnattede 1 nat i december 2023
Svar fra Edward den 14. feb. 2024
Hi Frida,Thank you for choosing our hotel and for taking the time to share your feedback.We hope that you enjoyed your stay. But still we'd love to become better and better. We are always looking for ways to improve our services. And your review will help us in it. Hope to see you back again soon. Sincerely,Edward,Guest Relation Team

6/10 Okay

Diana

Overnattede 1 nat i december 2023
Svar fra Andrew den 14. feb. 2024
Dear Diana,Thank you for the feedback!We hope that you enjoyed your stay here. Guest satisfaction is our top priority. You are always welcome to come back again and enjoy your stay.Best regards,Andrew,Guest Relation Team