Suite - 2 soveværelser | Terrasse/gårdhave

Anmeldelser af Bluegreen Shenandoah Crossing, Ascend Resort Collection

2.5 out of 5

Anmeldelser

8,2

Alletiders

Bedømmelse på 10 − Fremragende. 327 af i alt 758 anmeldelser" "
Bedømmelse på 8 − Udmærket. 241 af i alt 758 anmeldelser" "
Bedømmelse på 6 − Okay. 114 af i alt 758 anmeldelser" "
Bedømmelse på 4 − Dårligt. 56 af i alt 758 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 20 af i alt 758 anmeldelser" "

8,6/10

Rengøring

8,4/10

Service og personale

8,4/10

Faciliteter

8,2/10

Overnatningsstedets tilstand og faciliteter

8,6/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Lasse

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i juli 2019

6/10 Okay

Donna

Rejste med familie
Synes godt om: Service og personale
One of our rooms had hair all over it! Both rooms were very dark and needed more lamps. There was not any chair or desk to sit at only the beds. Coffee station was not conveniently located. Groups getting coffee blocked access to hallway leading to rooms.
Overnattede 3 nætter i maj 2024

6/10 Okay

Ron

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Staff eager to please, courteous. Limited dining: no breakfast, had to drive into town to eat. Most local shops, restaurants closed sunday and monday. Stayed in the lodge: room small and uncomfortable. Nice mattress and shower. Resort? - not really.
Overnattede 3 nætter i marts 2024
Svar fra Dori-Marie den 18. mar. 2024
Dear Ron,Thank you sincerely for taking the time to share your experience at Shenandoah Crossing. Your feedback is incredibly valuable to us.We will ensure that your concerns are shared with our team, and we're committed to addressing them promptly. It's our utmost priority to continuously improve and provide the best possible experience for our guests.We genuinely hope that you'll consider giving us another opportunity in the future. We're dedicated to ensuring that your next stay exceeds your expectations and leaves you with only positive memories.

4/10 Dårligt

Thomas

Rejste med partner
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
The natural setting was good. That is were it stops. Room in lodge was dmsll, limited tv channels, two beds but only one chair, ( they refused to give us another chair, nowhere to eat out. Resort restaurant was closed, had to drive 20 minutes to get breakfast. We did fine a great employee who was helpful and solved a couple of our problems. His name is Warren!!
Overnattede 4 nætter i januar 2024
Svar fra Dori-Marie den 8. jan. 2024
Thanks for staying with us. We appreciate your feedback.

6/10 Okay

Amy

Synes godt om: Rengøring, service og personale
The cabins are lovely. But there are not numerous trails on the property as advertised. It is very remote. There is nothing anywhere near it, so in the winter there is little to do. I also didn’t like a 10:00 a.m checkout, when they ask you to assist in the housekeeping.
Overnattede 4 nætter i januar 2024
Svar fra Dori-Marie den 8. jan. 2024
Thanks for staying with us. We appreciate your feedback.

10/10 Fremragende

Amber

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i december 2023
Svar fra Dori-Marie den 19. dec. 2023
Thanks for staying with us. We look forward to seeing you again!

6/10 Okay

Tyler

Rejste med partner
Synes ikke om: Service og personale
Svar fra Dori-Marie den 5. feb. 2024
Thank you for your feed back. Hope to see you again.

6/10 Okay

Sonja

Rejste med familie, Rejste med partner, Rejste i en gruppe
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Synes ikke om: Rengøring
The cabin could've been a little cleaner
Overnattede 3 nætter i november 2023
Svar fra luis den 20. nov. 2023
We appreciate you sharing your feedback, Sonja! We are glad to hear you enjoyed your vacation at our Shenandoah Crossing resort. Your review regarding your stay is useful to help us become a better property. We would be glad to have you stay with us again.

10/10 Fremragende

carlie

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nothing
Overnattede 2 nætter i november 2023
Svar fra Dori-Marie den 17. nov. 2023
Thank you for staying with us. We hope to see you again soon.

10/10 Fremragende

Russell

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2023
Svar fra Dori-Marie den 15. nov. 2023
Thank you for taking the time to share your review, Russell. We are thrilled that you enjoyed your time at our Shenandoah Crossing and would be happy to have you stay with us again!

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Beautiful property with nice options for food nearby.
Overnattede 2 nætter i november 2023
Svar fra Dori-Marie den 6. nov. 2023
Thanks for staying with us. We appreciate your feedback. We look forward to seeing you again!

10/10 Fremragende

Donna

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Loved the horses!!
Overnattede 2 nætter i august 2023
Svar fra Dori-Marie den 22. aug. 2023
Thanks for staying with us. We appreciate your feedback. We look forward to seeing you again!

8/10 Udmærket

Jack

Forretningsrejsende, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I loved the property itself. It is a time share type hotel with cabins, with pools, peace and quiet, a conference room, horses/pastures/barns to board them, golf, putt putt golf, carts, very nice people working there. Only thing that has opportunity for improvement is just upgrade room air conditioners (in the hotel rooms), and put microwaves in rooms, as well as fold out suitcase stands. All else is good. I would definitely stay again if invited or opportunity was open.
Overnattede 2 nætter i august 2023
Svar fra Dori-Marie den 9. aug. 2023
We very much appreciate and value your feedback and will share it with our team. We strive to continuously improve the quality of our services to provide an exceptional experience for our guests.

10/10 Fremragende

Regina

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was just beautiful!
Overnattede 2 nætter i august 2023
Svar fra Dori-Marie den 9. aug. 2023
We’re so thrilled to hear you enjoyed staying with us. We will happily share your compliments with our team. We look forward to seeing you again!

8/10 Udmærket

Charlie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i juli 2023
Svar fra Dori-Marie den 27. jul. 2023
Thank you for staying with us. We hope to see you again soon.

6/10 Okay

Ashley

Overnattede 2 nætter i juli 2023
Svar fra Dori-Marie den 9. aug. 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Fremragende

Steve

Rejste med familie og småbørn
Synes godt om: Rengøring
It was lime paradise! EVERYTHING WAS PERFECT! I can’t wait to come back next year.
Overnattede 4 nætter i juli 2023
Svar fra Dori-Marie den 12. jul. 2023
We would like to thank you for your recent visit to Bluegreen's Shenandoah Crossing. It has been a real pleasure to serve you. Every guest is a valued guest, and we are delighted to have been your hotel of choice during your recent stay.

4/10 Dårligt

Steven Lewis, Harker Heights

Synes ikke om: Rengøring
The property could use some upgrades. They closed the Tavern due to COVID and still not open.
Overnattede 2 nætter i juli 2023
Svar fra Dori-Marie den 11. jul. 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Udmærket

paloma, Montgomery Village

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great place
Overnattede 2 nætter i juli 2023
Svar fra Dori-Marie den 11. jul. 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Fremragende

Joseph

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Good staff, small rooms, clean, responsive
Overnattede 2 nætter i juli 2023
Svar fra Dori-Marie den 11. jul. 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Fremragende

Shauna

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Beautiful property and very well maintained and clean. Loved all the horses and barn animals, as well as local wildlife.
Overnattede 2 nætter i juli 2023
Svar fra Dori-Marie den 11. jul. 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Kids love it
This is our second stay here. The first time we stayed in a cabin, this time in the lodge. I definitely recommend the cabins for privacy, quiet, and a kitchen. The lodge is more like a hotel stay, it was fine but we had a problem with noisy neighbors. The kids love the multiple pools, horses, mini golf etc.
Overnattede 4 nætter i juni 2023
Svar fra Dori-Marie den 11. jul. 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Udmærket

Brendon

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We really enjoyed our stay. The only thing we didn’t like About they don’t have a restaurant on site. It’s been closed since Covid. But very relaxing and family friendly
Overnattede 1 nat i juni 2023
Svar fra Dori-Marie den 5. jul. 2023
Thank you for taking the time to share your experience at Shenandoah Crossing, Brandon. We will share your insight with our team. Your review regarding your stay is useful to help us become a better property.

6/10 Okay

Cynthia

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Need restaurant onsite.
Very disappointing that there is no restaurant in the lodge. Next closest restaurant is not on property. Very inconvenient. Inquiries did not give a good reason for lack of food. There is a wonderful empty restaurant on site.
Overnattede 2 nætter i juni 2023
Svar fra Dori-Marie den 5. jul. 2023
Thank you for your feedback, Cynthia. We will share your insight with our team. Your review regarding your stay is useful to help us become a better property.

10/10 Fremragende

Marguerite

Rejste med familie
Synes godt om: Rengøring, service og personale, værelsets komfort
Family getaway
Had a nice stay didnt get to eplore or do anything because ir rained the whole time we was there
Overnattede 2 nætter i juni 2023
Svar fra Dori-Marie den 27. jun. 2023
Thank you for taking the time to share your review, Marguerite. We are thrilled that you enjoyed your time at our Shenandoah Crossing and would be happy to have you stay with us again!

8/10 Udmærket

dominick

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We stayed at the main lodge, very clean and friendly staff, no dining area, bar or WiFi, a lot of areas were closed like pools or had limited days and hours like the lake and mini golf,so check before hand on the activities u like to do
Overnattede 1 nat i juni 2023
Svar fra Dori-Marie den 27. jun. 2023
Thank you for taking the time to share your review, Dominick. We are thrilled that you enjoyed your time at our Shenandoah Crossing and would be happy to have you stay with us again!

10/10 Fremragende

Patricia

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Loved this place, will return
Overnattede 3 nætter i juni 2023
Svar fra Dori-Marie den 20. jun. 2023
Thank you for taking the time to share your review, Patricia. We are thrilled that you enjoyed your time at our Resort and would be happy to have you stay with us again!

8/10 Udmærket

Heidi

Rejste med familie
Synes godt om: Service og personale
Secluded Getaway
This property is perfect for a family getaway; I do mean getaway as it is in a secluded out of the way location. Lots of activities…pools, tennis, basketball, mini golf, horseback riding, catch and release fishing, and a bit more. My only complaint was cabin was not as described and some activities are pricey.
Overnattede 4 nætter i juni 2023
Svar fra Dori-Marie den 20. jun. 2023
We very much appreciate and value your feedback and will share it with our team. We strive to continuously improve the quality of our services to provide an exceptional experience for our guests.

8/10 Udmærket

Margaret

Synes godt om: Rengøring
Overnattede 3 nætter i juni 2023
Svar fra Dori-Marie den 13. jun. 2023
Thanks for staying with us, Margaret. We appreciate your feedback!

10/10 Fremragende

Donna, Chesterfield

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
This property is absolutely gorgeous. We stayed in the lodge and could see the horse pasture from our room. The room we stayed in was quite small/tight but very comfortable and nicely appointed. We were disappointed that the bar/restaurant in the lodge is still not open. So in lieu of that, we ventured out to a local convenience store to buy a bottle of wine and brought it back to the lodge to enjoy on their back porch. We had breakfast at the General Store on our last day. It was delicious. The General Store is perfect and very close to the lodge. Overall, we are looking forward to coming back, maybe in the Fall, and staying in a cabin.
Overnattede 2 nætter i juni 2023
Svar fra Dori-Marie den 13. jun. 2023
Thank you for taking the time to share your experience at The Shenandoah Crossing. It has been a real pleasure to serve you. Every guest is a valued guest, and we are delighted to have been your hotel of choice during your recent stay.

6/10 Okay

vincent

Overnattede 2 nætter i juni 2023
Svar fra Dori-Marie den 27. jun. 2023
Thanks for staying with us, Vincent. We appreciate your feedback!

8/10 Udmærket

Kevin

Overnattede 3 nætter i maj 2023
Svar fra Dori-Marie den 13. jun. 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Udmærket

M

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very family friendly, but still reasonably peaceful and quiet.
Overnattede 2 nætter i april 2023
Svar fra Dori-Marie den 16. maj 2023
Thank you for staying with us. We hope to see you again.

10/10 Fremragende

Michael

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i maj 2023
Svar fra Dori-Marie den 12. maj 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Udmærket

Anthony

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice location, out in the country. Friendly staff. Dis likes room was very small didn't even have a chair.
Overnattede 2 nætter i april 2023
Svar fra luis den 3. maj 2023
We appreciate you sharing your feedback, Anthony! We are glad to hear you enjoyed your vacation at our Shenandoah resort. Your review regarding your stay is useful to help us become a better property. We would be glad to have you stay with us again.

10/10 Fremragende

Jordan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Wonderfuly time in such a beautiful place! we WILL be back
Overnattede 2 nætter i april 2023
Svar fra luis den 25. apr. 2023
Thank you for sharing your 10/10 review, Jordan! We are thrilled to learn you enjoyed your vacation at our Shenandoah Crossing resort. We would be honored to have you stay with us again!

6/10 Okay

Emelie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Mysigt område! Fick bra tips av de som jobbade i receptionen över bra restauranger i närheten. Vackert beläget vid sjö.
Overnattede 2 nætter i april 2023
Svar fra luis den 25. apr. 2023
Thank you for sharing your review, Emelie. We are so happy to hear you enjoyed your vacation at our Shenandoah Crossing resort. We would be glad to have you stay with us again!

10/10 Fremragende

Buffie

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Like a home away from home❤️
Overnattede 4 nætter i april 2023
Svar fra Dori-Marie den 11. apr. 2023
Thank you for taking the time to share your experience at Shenandoah Crossing, Buffie. We’re so thrilled to hear you enjoyed staying with us. We look forward to seeing you again!

6/10 Okay

Denise

Overnattede 1 nat i april 2023
Svar fra luis den 3. maj 2023
We appreciate you sharing your feedback, Denise! We are glad to hear you enjoyed your vacation at our Shenandoah resort. Your review regarding your stay is useful to help us become a better property. We would be glad to have you stay with us again.

4/10 Dårligt

Lena

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I like that there is a lot of activities on the property. Did not like how long it took to check in then I was given the wrong room ( booked 2 queens and got a king room)
Overnattede 1 nat i april 2023
Svar fra luis den 6. apr. 2023
Thank you for taking the time to share your review, Lena. We would like to extend a sincere apology regarding the issues you experienced. We will be sharing your insight with our team.

10/10 Fremragende

Sandra

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i marts 2023
Svar fra luis den 29. mar. 2023
Thank you for sharing your 10/10 review, Sandra! We are thrilled to learn you enjoyed your vacation at our Shenandoah resort. We would be honored to have you stay with us again!

4/10 Dårligt

Daniel

Rejste med partner
Synes godt om: Rengøring, service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
The rooms are so small. This was the worst room I ever stay in. Not even a chair to sit on. The bar and restaurant aren't open and there's nowhere close to eat. We went to the gift shop and the cook called out so we couldn't even get a bagel for breakfast. Be prepared to go hungry if you stay here. Maybe if you get a cabin, you can cook yourself, but that's no vacation.
Overnattede 2 nætter i februar 2023
Svar fra luis den 28. feb. 2023
Thank you for taking the time to share your review, Daniel. We would like to extend a sincere apology regarding the issues you experienced. We will be sharing your insight with our team.

2/10 Forfærdeligt

David

Rejste med familie
Synes ikke om: Service og personale, værelsets komfort
Cannot recommend
Our 6th stay; will be our last. No one could give us an honest answer about what we were getting and who was making decisions. We were moved three times, and then we were moved again after learning that the wood-burning fireplace requires electricity during an un-announced "scheduled" power outage.
Overnattede 2 nætter i februar 2023
Svar fra luis den 21. feb. 2023
Thank you for taking the time to share your review, David. We would like to extend a sincere apology regarding the issues you experienced. We will be sharing your insight with our team.

8/10 Udmærket

Afomiya

Overnattede 2 nætter i januar 2023
Svar fra luis den 6. mar. 2023
Thank you for sharing your kind review, Afomiya! We are thrilled to hear you enjoyed your vacation at our Shenandoah Crossing resort. We would be happy to have you stay with us again!

10/10 Fremragende

Andre

Overnattede 2 nætter i januar 2023
Svar fra luis den 11. jan. 2023
Thank you for sharing your 10/10 review, Andre! We are thrilled to learn you enjoyed your vacation at our Shenandoah Crossing resort. We would be honored to have you stay with us again!

10/10 Fremragende

Sharon

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i december 2022
Svar fra luis den 27. dec. 2022
Thank you for sharing your 5-star review, Sharon! We are thrilled to learn you enjoyed your vacation at our Shenandoah Crossing resort. We would be honored to have you stay with us again!

10/10 Fremragende

Michelle

Overnattede 3 nætter i november 2022

6/10 Okay

Hasan

Overnattede 2 nætter i november 2022

4/10 Dårligt

Kathy A.

Rejste med familie
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Timeshare property
This is a time share property- they immediately try to get you to sign up for a time to sit & listen to their presentation. This is not your typical hotel. Minimal amenities. Very disappointed.
Overnattede 2 nætter i oktober 2022
Svar fra luis den 31. okt. 2022
Thank you for taking the time to share your review, Kathy. We would like to extend a sincere apology regarding the issues you experienced. We will be sharing your insight with our team.

10/10 Fremragende

Crystal

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Wish restaurant had been open.
Overnattede 3 nætter i oktober 2022
Svar fra luis den 18. okt. 2022
Thank you for sharing your 5-star review, Crystal! We are thrilled to learn you enjoyed your vacation at our Shenandoah resort. We would be honored to have you stay with us again!