Udendørs pool, parasoller, liggestole
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Anmeldelser af The Star Grand at The Star Gold Coast

5 out of 5
The Star Grand at The Star Gold Coast
8 Casino Drive, Broadbeach, QLD

Anmeldelser

8,4

Alletiders

Bedømmelse på 10 − Fremragende. 570 af i alt 1037 anmeldelser" "
Bedømmelse på 8 − Udmærket. 242 af i alt 1037 anmeldelser" "
Bedømmelse på 6 − Okay. 114 af i alt 1037 anmeldelser" "
Bedømmelse på 4 − Dårligt. 60 af i alt 1037 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 51 af i alt 1037 anmeldelser" "

9,0/10

Rengøring

8,4/10

Service og personale

8,6/10

Faciliteter

8,6/10

Overnatningsstedets tilstand og faciliteter

8,4/10

Miljøvenligt

Anmeldelser

6/10 Okay

Sharon

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice hotel, not suited for families with children due to limited dining options
Overnattede 1 nat i maj 2024

10/10 Fremragende

Cloe

Synes godt om: Faciliteter
Perfect stay, staff were all so lovely. Room was clean
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Shannon

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Really nice staff and good environment.
Overnattede 1 nat i maj 2024

8/10 Udmærket

Alexandra

Rejste i en gruppe
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The staff were very slow in all interactions and the hotel was not well signposted from the car park (we didn’t know there was a casino). When we arrived we couldn’t find the reception to begin with. Once we did, check in was very slow - the staff member tried to charge me twice and failed to return my passport until I asked for it. The rate we found online on The Star website was cheaper than what reception were trying to charge us, so we had to stand their and book it online at the desk, when it would have been much easier if the staff member could have just honoured the online rate for us at the desk. We were encouraged to sign up for the member club to get free parking but my card was still charged for the parking. Signing up for the club was a tedious process online but we then had to go to the membership desk to collect our card, which was a great inconvenience to the staff working on that desk too. The room itself however, was lovely. Great views, good size beds and very clean. I would revisit the hotel for the rooms and the location but there are definitely improvements that could be made to the operations of the hotel.
Overnattede 1 nat i maj 2024

8/10 Udmærket

Yi

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024

10/10 Fremragende

Mohamad

Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Loved it
Overnattede 4 nætter i april 2024

8/10 Udmærket

Toni

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Showers had pink mould in grout and underneath the lip of hand basins Road works at front of building and all the barriers around reconstructions happing. Harzardous areas on walking path to get to shopping Also atms only allow $200 withdrawals at a time
Overnattede 5 nætter i april 2024

8/10 Udmærket

G

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice, clean, convenient
Overnattede 2 nætter i april 2024

8/10 Udmærket

Debbie

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice and clean. Close to everything. Room size good
Overnattede 1 nat i april 2024

6/10 Okay

YUKIKO

Overnattede 4 nætter i april 2024

10/10 Fremragende

Shannon

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024

4/10 Dårligt

Julie

Overnattede 1 nat i marts 2024

8/10 Udmærket

TAKASHI

Overnattede 2 nætter i marts 2024

8/10 Udmærket

William

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Comfortable beds.
Overnattede 1 nat i marts 2024

8/10 Udmærket

Robert

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i marts 2024

6/10 Okay

Ekrem Halil

Overnattede 5 nætter i marts 2024

4/10 Dårligt

Carrie-ann

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
I'm sorry, but the only plus was the comfort of the bed and pillows. Had a great sleep. It was our 10th wedding anniversary and upon arrival was just greeted with Happy Anniversary. When we stayed at Mantra South Bank on our 5th Anniversary, they surprised us with a nice bottle of wine and an anniversary balloon. When we ordered room service we only had 4 choices for main on all day menu. Dry cheeseburgers and rubbery toasted sandwich, milkshakes without straws. $82.50 omg. Considering this venue is supposedly up market, we were not impressed at all. Will not be returning.
Overnattede 1 nat i marts 2024

6/10 Okay

Steven

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024

10/10 Fremragende

Bill

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great location
Overnattede 2 nætter i januar 2024

6/10 Okay

Lence, Melbourne

Synes godt om: Rengøring, service og personale
Overnattede 3 nætter i februar 2024

10/10 Fremragende

stephen

Overnattede 7 nætter i februar 2024

10/10 Fremragende

Carlos

Synes godt om: Faciliteter, overnatningsstedets tilstand og faciliteter
Muy buenas instalaciones
Overnattede 7 nætter i februar 2024

10/10 Fremragende

Michael

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Good atmosphere
Overnattede 3 nætter i januar 2024

10/10 Fremragende

lisa gaye

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent staff and cleaner xlose to shop and dinning will go again in furture
Overnattede 4 nætter i februar 2024

10/10 Fremragende

Marc

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Amenities very clean and everybody very friendly
Overnattede 3 nætter i februar 2024

6/10 Okay

Mick John

Synes ikke om: Rengøring, service og personale
Overnattede 3 nætter i februar 2024

10/10 Fremragende

Luke, Bald Hills

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024

10/10 Fremragende

David

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Good location close to everything.
Overnattede 1 nat i februar 2024

6/10 Okay

John Murray

Rejste med partner
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Lost luggage for six hours
Overnattede 1 nat i februar 2024

10/10 Fremragende

Benjamin, Bracken Ridge

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great for a weekend stay in a quiet room amongst the bustling Gold Coast. Easy walk to all of the Star amenities, Pacific Fair, the Broadbeach cafes and restaurants.
Overnattede 2 nætter i januar 2024

8/10 Udmærket

Yoichiro

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
It was a nice place.
Overnattede 2 nætter i januar 2024

10/10 Fremragende

Stephen

Overnattede 7 nætter i januar 2024

10/10 Fremragende

Lidio

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great property providing varied eating options and options.. Lots to see and do, easy walk to the beach and restaurants
Overnattede 6 nætter i januar 2024

10/10 Fremragende

Shirley

Overnattede 2 nætter i januar 2024

10/10 Fremragende

Graham

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Amazing and top class.
Overnattede 4 nætter i januar 2024

6/10 Okay

Jennifer

Rejste med familie
Synes godt om: Rengøring
the property is very busy and even as a guest could not get dining at reasonable times.
Overnattede 4 nætter i januar 2024

10/10 Fremragende

Jared

Overnattede 1 nat i januar 2024

8/10 Udmærket

Shem

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Check in experience was extremely slow. We were waiting up to 30 minutes before someone would assist us. Multiple staff walking around but no one attended to us or even gave a courteous ‘I won’t be a moment’.
Overnattede 1 nat i januar 2024

10/10 Fremragende

Mrs christine

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
It is a wonderful place to stay with easy access to shops/other dining/beach/pool area
Overnattede 3 nætter i januar 2024

10/10 Fremragende

Christian

Overnattede 2 nætter i januar 2024

10/10 Fremragende

Bradley

Overnattede 1 nat i januar 2024

4/10 Dårligt

Sanaz

Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i januar 2024

8/10 Udmærket

Kristina

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fine but wouldn’t rush back
The executive king room was spacious & comfortable but not cleaned well enough - there was a lot of hair throughout the room when we arrived, the carpets needed a better vacuum. A nice perk was having access to the exec lounge for drinks & nibbles in the evenings. The pool was extremely busy - not enough lounge chairs & definitely not enough shade for the amount of space around the pool. Many more umbrellas should be put out. Overall, our stay was fine but wouldn’t rush back to stay here.
Overnattede 2 nætter i januar 2024

2/10 Forfærdeligt

David

disappointed and unnecessarily stressful~
Issue with parking .. constantly tried to charge me, even though they agreed not to... must have happened 4 times... constant grief and chased $40 wrongly...at every turn.. very stressful for what was meant to be a relaxing time! Events put on there for new years eve - mediocre to terrible! they should not put their name to events that are average and expensive.. would not stay there again!
Overnattede 9 nætter i december 2023

10/10 Fremragende

Johanna

Overnattede 1 nat i december 2023

10/10 Fremragende

Shabab

Overnattede 2 nætter i december 2023

10/10 Fremragende

Jon

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We loved our stay at the star grand. We all enjoyed the pool. Didnt get to experience the pool on the upper level as kids enjoyed the larger pool with music etc. The whole hotel had a beautiful scent through it and was very clean. Breakfast at the harvest was extremely average but its a buffet so its what you'd expect. Kids absolutely loved the chocolate fountain and ice cream for breakfast. So much going on as its almost new years, we loved the hype. Staff were attentive and lovely (with broad shoulders, having to deal with high maintenance people and their silly unwarranted "complaints" staff deserve a medal for having to deal with people like this they handled it so professionally) thanks for making our stay so enjoyable. We would love to come back and stay again next time we are back in the gold coast.
Overnattede 2 nætter i december 2023

10/10 Fremragende

Philippa, Martinborough

Overnattede 2 nætter i december 2023

10/10 Fremragende

Guang

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The buffet food is too expensive

10/10 Fremragende

Brad

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great place to stay for special occasions
Overnattede 1 nat i december 2023