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Anmeldelser af Hotel Des Alpes

3 out of 5
Hotel Des Alpes
14 Rue Des Alpes, Geneva

Anmeldelser

8,4

Alletiders

Bedømmelse på 10 − Fremragende. 188 af i alt 465 anmeldelser" "
Bedømmelse på 8 − Udmærket. 197 af i alt 465 anmeldelser" "
Bedømmelse på 6 − Okay. 58 af i alt 465 anmeldelser" "
Bedømmelse på 4 − Dårligt. 15 af i alt 465 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 7 af i alt 465 anmeldelser" "

8,8/10

Rengøring

8,8/10

Service og personale

8,4/10

Faciliteter

8,4/10

Overnatningsstedets tilstand og faciliteter

8,0/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Verificeret rejsende

Overnattede 1 nat i september 2020

10/10 Fremragende

Lars

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Perfect central place for a few days in Genève,
Overnattede 1 nat i august 2019

10/10 Fremragende

Layanna

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i marts 2019

8/10 Udmærket

Søren

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Meget centralt placeret hotel
Centralt placeret - tæt på hovedbanegården og tram stops. hotellet er fint, med ok værelser.
Overnattede 2 nætter i oktober 2018

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Perfekt beliggenhed og super personale
Perfekt beliggenhed kun 2 min gågang til bandegården og fantastisk personale vil helt klart bo her igen ! Da vi tjekkede ind på hotellet modtog vi et buskort så vi kunne tag det offentlige i Geneve
Overnattede 3 nætter i september 2018

8/10 Udmærket

Jørgen, Aarhus

Synes godt om: Rengøring, service og personale
Synes ikke om: Værelsets komfort
Central placering. Enkelt - men pænt og rent
God central placering. Enkelt - men pænt og rent. Nyt badeværelse

8/10 Udmærket

Karl, London

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Super location, two minutes from the station, continue another three to the lake. Wonderful staff, clean, airy, modern. Very large room for what I paid. Only downside being that I had a (locked, obviously) connecting door to the next room that wasn't particularly soundproofed. Otherwise all very good.
Overnattede 3 nætter i maj 2024

10/10 Fremragende

Stepan

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Na
Overnattede 1 nat i april 2024

10/10 Fremragende

michael

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great location
Overnattede 3 nætter i april 2024

2/10 Forfærdeligt

Cherry

Rejste i en gruppe
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Unfortunately, my experience here was far from satisfactory due to serious safety concerns that made it impossible for me to stay. Upon arriving at the hotel just after midnight, we were yelled at by individuals loitering outside the premises. This was the first indication that the area surrounding the hotel was very unsafe. Upon checking into our room, we discovered that the safety lock was broken. Concerned for our security, I went downstairs to inform the staff and request a room change. To my surprise, the receptionist informed me that all the rooms in the hotel had their locks removed, a baffling and unacceptable practice that raised serious red flags regarding the safety and security of guests. Despite my insistence on the necessity of a secure accommodation, the staff seemed indifferent to our concerns, offering no viable solutions or assurances of safety. This utter lack of regard for guest safety is very concerning. Faced with such disregard for basic safety measures, we made the difficult decision to leave the hotel immediately, despite having already paid in full for our stay. The experience left us feeling vulnerable and exposed, and we were forced to seek alternative accommodations at great inconvenience and expense. I urge management to address these issues promptly and implement measures to ensure the safety and well-being of all guests.
Overnattede 1 nat i april 2024
Svar fra Florian den 12. apr. 2024
All our doors are modern and new and all equipped with locks. These are electronic locks that lock very well from the inside with a simple quarter turn. Anyway, with electronic locks without the room key you cannot open and when closing from the inside even with the room key you cannot open. In itself, there is nothing more secure than our doors.

8/10 Udmærket

Fatuma

Forretningsrejsende
Nice vicinity
Overnattede 2 nætter i marts 2024

8/10 Udmærket

Nan

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff was very friendly and helpful. Euro Breakfast was wonderful!
Overnattede 1 nat i marts 2024

6/10 Okay

Gregory

Forretningsrejsende
Synes godt om: Service og personale
Hôtel fonctionnel ni plus ni moins
Overnattede 1 nat i februar 2024

8/10 Udmærket

ciro

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024

6/10 Okay

Maria E

Synes godt om: Rengøring
Localização excelente, pertissimo da Gare, vários restaurantes bons ao redor. O hotel é basico!
Overnattede 1 nat i januar 2024

10/10 Fremragende

José Luis

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 5 nætter i januar 2024

6/10 Okay

ALEJANDRA

Overnattede 3 nætter i januar 2024

4/10 Dårligt

Nobuhiro

Rejste med familie og småbørn
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
部屋が古いせいか清潔感が感じられなかった 洗面の水が詰まっていたり、浴室の照明がつかなかったりと残念でした。
Overnattede 2 nætter i januar 2024

8/10 Udmærket

Pamela

Overnattede 1 nat i december 2023

10/10 Fremragende

Teresa M

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Perfect Location. Close To Train Station
Easy Check-in. Great customer service. Perfect location. Very near to train station. Room was nice. We had a great stay.
Overnattede 2 nætter i december 2023

10/10 Fremragende

Averil

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Christmas market
Had lovely stay very central and about 3 mins walk from train & bus station. Staff are so friendly and helpful. Rooms were very clean and warm. Maybe need a few more clothes hangers, but other than that very very minor detail. Would definitely recommend
Overnattede 2 nætter i november 2023

6/10 Okay

Magnus

Forretningsrejsende
Synes godt om: Service og personale
Overnattede 2 nætter i oktober 2023

10/10 Fremragende

Andrea

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
X
Overnattede 1 nat i oktober 2023

6/10 Okay

Mei

Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Ok but not great. Pictures are a bit deceiving!
Room is very basic, more like a motel. AC in the room was not working and told the receptionist a few times and they seen very surprised, and claimed that it should work. And said they will look at it when we explored the city. And of course they didn’t fix it. Room is very hot and can’t open the window to sleep as too much noises plus very closed to the train station. The bathroom has lots of mold on the ceiling. The only pro thing is you can have unlimited coffees and teas at the restaurant and sit.
Overnattede 1 nat i oktober 2023

10/10 Fremragende

Katelyn

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We felt safe and cared for during our stay. Our room was comfortable and had a great view down the street. We loved the coffee and water station, and the tables in the lobby for playing cards or eating a takeaway meal. The hotel is very convenient to the train/bus/transport station and is just a couple minutes’ walk down to the water. We did not appreciate how expensive the breakfast was and would not select that again.
Overnattede 2 nætter i oktober 2023

8/10 Udmærket

Joseph

Overnattede 2 nætter i oktober 2023

10/10 Fremragende

WAI MAN

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
High quality at reasonable price
The location is very good that it’s close to the main train station. The staff are very helpful. They guided us how to get the ticket for the free traffic within Geneva. The room are spacious enough for two big luggages. Definitely recommend it!
Overnattede 2 nætter i oktober 2023

8/10 Udmærket

Chi

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i september 2023

10/10 Fremragende

Paul

Rejste i en gruppe
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i september 2023

10/10 Fremragende

John

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great hotel
Great hotel, near station. Good communal areas, nice gym. Room was modern and well equipped
Overnattede 1 nat i september 2023

8/10 Udmærket

Chengling

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel is located in a very convenient location. Close to train station, tons of restaurants around the area.
Overnattede 2 nætter i september 2023

10/10 Fremragende

Pierre

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great location, walking distance to the train station and lac Léman. The staff was friendly and helpful.
Overnattede 1 nat i september 2023

8/10 Udmærket

Asbjørn

Overnattede 1 nat i september 2023

8/10 Udmærket

Sardar

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Brackfast no good at all they have to improve it
Overnattede 1 nat i september 2023

10/10 Fremragende

Nicole

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Le personnel est très amical et serviable, l’hôtel est bien situé
Overnattede 2 nætter i september 2023

10/10 Fremragende

Cheryl Anne

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff was very helpful
Overnattede 2 nætter i september 2023

10/10 Fremragende

Bruno

Overnattede 1 nat i september 2023

6/10 Okay

Matthew

Synes godt om: Rengøring
Overnattede 1 nat i august 2023

10/10 Fremragende

Alain

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
X
Overnattede 2 nætter i august 2023

10/10 Fremragende

Rachel

Overnattede 1 nat i august 2023

8/10 Udmærket

Verificeret rejsende

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Acceptable stay
Close to the train station and bus station, for a quick layover in Geneva, this value and hotel room is acceptable
Overnattede 1 nat i august 2023

10/10 Fremragende

Patrick, Philadelphia

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very nice hotel in an excellent location for restaurants, the train station, or a short walk to the waterfront.
Overnattede 2 nætter i august 2023

8/10 Udmærket

Roslynne

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel was just great. The room was well-thought out even though it was small. Two of us did just fine. The staff was very, very helpful. The only negative was the Wi-Fi. The signal was quite weak in the room and kept going in and out. If the hotel boosts their signal, I’d give it an unequivocal 5 stars.
Overnattede 1 nat i august 2023

6/10 Okay

Laura

Rejste i en gruppe
Overnattede 1 nat i juli 2023

8/10 Udmærket

Mark

Rejste i en gruppe
Synes godt om: Rengøring, service og personale
Centrally located for easy access with everyone!
Overnattede 2 nætter i juli 2023

8/10 Udmærket

Kelly

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very nice all around, my second time staying here and would stay again. Air conditioning kept breaking but maybe because of extreme heat. It soils be a nice touch to put an adaptor in the room for international plugs….
Overnattede 3 nætter i juli 2023
Svar fra Florian den 14. jul. 2023
Dear Guest, thank you for your feedback.Adaptors plugs are availables on request to the front office team.Kind regards

10/10 Fremragende

Shengxi, Alexandria

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Good place to stay in Geneva! Only 3 mins walk to the train station and about 5 mins to the lake. Also it’s about 3 mins to the bus terminal where you have multiple choice of companies which can take you to Chamonix and Annecy. Staff is friendly and breakfast is good.
Overnattede 4 nætter i juli 2023

8/10 Udmærket

ANNA KAREN

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i juli 2023

4/10 Dårligt

Joseph

Rejste med partner
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
While I knew Geneva was an expensive city I was still surprised by the nearly $300 (US Dollar) Price for one night in a neat but very small room and that $300 did not even include breakfast!! Also the hotel could not or would not even provide ice for me so i could ice a broken finger suffered earlier on my trip.
Overnattede 1 nat i juli 2023

6/10 Okay

David

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
The room was very hot and A/C was not working well. When we opened our window for some air, literally hundreds of flies came into the room. This was our only real issue. The hotel was beautiful and the area was very cool to explore.
Overnattede 1 nat i juni 2023