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Anmeldelser af Hampton Inn & Suites Clovis-Airport North

2.5 out of 5
Hampton Inn & Suites Clovis-Airport North
855 Gettysburg Ave, Clovis, CA

Anmeldelser

8,8

Fremragende

Bedømmelse på 10 − Fremragende. 574 af i alt 1001 anmeldelser" "
Bedømmelse på 8 − Udmærket. 268 af i alt 1001 anmeldelser" "
Bedømmelse på 6 − Okay. 84 af i alt 1001 anmeldelser" "
Bedømmelse på 4 − Dårligt. 43 af i alt 1001 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 32 af i alt 1001 anmeldelser" "

9,2/10

Rengøring

9,0/10

Service og personale

8,4/10

Faciliteter

8,8/10

Overnatningsstedets tilstand og faciliteter

8,6/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Verificeret rejsende

Rejste i en gruppe
Synes godt om: Rengøring
Stille og roligt,god morgenmad,rent og pænt,gode parkeringsforhold, store værelser
Overnattede 1 nat i marts 2019
Svar fra Steve A den 29. mar. 2019
Mange tak for dine gode bemærkninger. Jeg er glad, du nød dit ophold på vores hotel!

8/10 Udmærket

Scott

Synes ikke om: Overnatningsstedets tilstand og faciliteter
Decent property, room was clean. Never made my bad in 4 nights. Left a note saying personal items were left on it but it was my suitcase on a bench in front of bed. Hallways AC didn’t work so super humid and hot in hallway on 3rd floor . Other than that overall ok
Overnattede 4 nætter i maj 2024
Svar fra -Linda H den 22. maj 2024
Hello Scott. Thank you so much for your feedback. I am sorry to hear about the inconveniences you faced during your stay with us. We will address these issues with our department managers to better serve you and our future guests. Again, I sincerely apologize for the inconvenience.

10/10 Fremragende

Michael, Richmond

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great place to stay! Clean and comfortable. Breakfast was fantastic!
Overnattede 1 nat i maj 2024
Svar fra -Linda H den 19. maj 2024
Hello Michael. Thank you for the feedback, we are glad to hear you had a great experience with us. We hope to welcome you back again.

10/10 Fremragende

WAYNE, Corona

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i maj 2024
Svar fra -Linda H den 8. maj 2024
Hello Wayne. Thank you for the great review of our hotel! We are glad that you enjoyed your stay with us. We hope to welcome you back soon.

10/10 Fremragende

Sophia

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything was fine
Overnattede 1 nat i april 2024
Svar fra -Linda H den 29. apr. 2024
Hello Sophia. Thank you so much for the great feedback. We are splendid to know you had a great stay with us.

10/10 Fremragende

Daniel

Overnattede 1 nat i april 2024
Svar fra -Linda H den 15. maj 2024
Hello Daniel. Thank you for your feedback. I am glad to hear you enjoyed your stay with us.

10/10 Fremragende

Juan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Muy buen lugar para descansar.
Overnattede 1 nat i april 2024
Svar fra -Linda H den 22. apr. 2024
Hello Guest. Thank you for the feedback, we are glad to hear that you enjoyed your stay.

6/10 Okay

Kenneth

Rejste med familie, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter
The only problem was there was no lamp or light on the desk, so, I could not work in the room. I called the front desk, and , the receptionist said they are out of lamps. I had to work in the lobby. Also, I didn’t like having to work and make calls in the lobby.
Overnattede 2 nætter i april 2024
Svar fra -Linda H den 15. apr. 2024
Hello Kenneth. I am so sorry to hear about your stay. For future stays, please reach out to me directly so I can better provide you with a solution. I will be adding points to your Hilton Honors account for the inconveniences you had to go through.

10/10 Fremragende

Mia

Overnattede 1 nat i marts 2024
Svar fra -Linda H den 15. apr. 2024
Hello Mia. Thank you so much for youawesome feedback. I am glad to hear that you enjoyed your stay with us. We hope to welcome you back soon.

10/10 Fremragende

Lona

Rejste med familie, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The beds were very comfortable and the room was quiet, in spite of it being the 2nd floor and the elevator just around he corner.
Overnattede 2 nætter i marts 2024
Svar fra -Linda H den 25. mar. 2024
Hello Lona. We appreciate the great feedback and are so happy to hear about your stay. We hope to see you back when you visit the Fresno/Clovis area.

10/10 Fremragende

Robert, Orlando

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
None
Overnattede 1 nat i marts 2024
Svar fra -Linda H den 13. mar. 2024
Hello Robert. Thank you for the great review. We hope to see you soon again. Have a nice day.

6/10 Okay

paul

Rejste med partner
Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
We got stuck in the elevator, then the elevator would go up but not come down if the person did not send it down. If it was up a few floors, it would not come down if you pushed the button on the first floor. Not safe.
Overnattede 2 nætter i marts 2024
Svar fra Linda H den 11. mar. 2024
Hello Paul. We are sincerely sorry for the inconvenience. We currently have maintenance working on our elevators right now to ensure that this does not happen again. Due to the reservation being through a third party, please reach out to me so I can make this a better stay for you.

8/10 Udmærket

Walter

Rejste med familie, Rejste med kæledyr
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Convenient for our purpose. Close to many restaurants.
Overnattede 2 nætter i marts 2024
Svar fra -Linda H den 10. mar. 2024
Hello Walter. Thank you so much for your awesome review. We are so glad to hear you had a great stay with us and hope to welcome you back soon.

8/10 Udmærket

Nancy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
IT'S NOT THE BEST NEIGHBORHOOD, BUT OKAY FOR THE fRESNO/cLOVIS AREA. iMMEDIATELY OUTSIDE THE HOTEL IS SAFE, DOWN THE BLOCK IS ANOTHER STORY.
Overnattede 3 nætter i februar 2024
Svar fra -Linda H den 25. feb. 2024
Hello Nancy. Thank you so much for your feedback. We are glad to hear you were safe while you were here with us. We do provide security services overnight for the safety of our guests. We hope to see you soon again.

10/10 Fremragende

Rebecca

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The propertybis located in a space not far from the mall, costco and other places. The place is clean and quiet. The continental breakfast is also very good.
Overnattede 2 nætter i februar 2024
Svar fra -Linda H den 25. feb. 2024
Hello Rebecca. Thank you for the awesome review. We are glad to hear that you enjoyed your stay here with us. We also love the convivences of the shopping centers that surrounds our hotel. We hope you continue to stay with us for your visits to the Fresno/Clovis area.

10/10 Fremragende

STEVE, Blythe

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Friendly staff, clean rooms, good breakfast
Overnattede 2 nætter i februar 2024
Svar fra Linda den 14. feb. 2024
Hello Steve. Thak you for your response. We are glad to hear you had a wonderful stay with us.

10/10 Fremragende

Javier

Forretningsrejsende
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Love this place
Overnattede 3 nætter i januar 2024
Svar fra Linda den 28. jan. 2024
Hello Javier. Thank you so much for the great feedback. We are glad to hear that you enjoyed your stay here with us at the Hampton Inn & Suites. We hope to welcome you back soon.

10/10 Fremragende

Johnny

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The front desk check in was very fast and my wife was very impressed with breakfast really good
Overnattede 1 nat i januar 2024
Svar fra - Linda den 20. jan. 2024
Hello Johnny. Thank you for your awesome review. We appreciate your time and hope to see you back soon.

10/10 Fremragende

Johnny

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The way front desk handle my check in,they offer me water and snacks as a courtesy and breakfast was great
Overnattede 1 nat i januar 2024
Svar fra - Linda den 20. jan. 2024
Hello Johnny. Thank you so much for your feedback. My front desk team loves when they receive good feedback. We are glad to hear that you enjoyed your stay with us.

6/10 Okay

Evelyn

Rejste med familie
Location
Overnattede 2 nætter i december 2023
Svar fra Linda H den 17. jan. 2024
Hello Evelyn. Thank you so much for the feedback. We apologize for the inconvenience you may have faced while staying with us. I would like to hear more about your stay in hopes of making it a better experience for you.

10/10 Fremragende

Thomas

Overnattede 1 nat i januar 2024
Svar fra - Linda den 9. jan. 2024
Hello Thomas. Thank you so much for your feedback, we appreciate it. We are so glad to hear that you had a wonderful experience with us during your stay.

2/10 Forfærdeligt

April

Rejste med familie
Synes ikke om: Service og personale, faciliteter
I always book stays with the Hampton Inn because of the breakfast they have available. After I checked in for my stay from December 23rd to December 25th I was notified that they would not be serving breakfast on December 24th or 25th. While I appreciate them wanting to allow their staff time off for the holidays this was a big inconvenience for myself and my family and I feel like we should have been notified when booking, or at least offered some time of compensation for not having this “amenity” that was paid for. They could have offered some type of food options, muffins, fruit or something that the front desk could manage. I am very disappointed.
Overnattede 2 nætter i december 2023
Svar fra Office manager -Linda den 30. dec. 2023
Hello April. I appreciate the feedback and I apologize for the inconvenience this has caused you. Please reach out to our hotel so I can grab your information and help make this stay better for you and your family.

10/10 Fremragende

Terence

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023
Svar fra -Linda H den 30. dec. 2023
Hello Terence. We are excited to hear that you enjoyed your stay here with us. Thank you so much for your awesome feedback. We appreciate it.

10/10 Fremragende

Julie

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Staff helpful
Overnattede 1 nat i december 2023
Svar fra -Linda H den 30. dec. 2023
Hello Julie. Your feedback is greatly appreciated and I am happy to hear that you enjoyed your stay. We hope to see you again soon.

8/10 Udmærket

Tessa

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
In general it was a quiet area, but a couple times we heard some dragsters. But the staff was very friendly and the hotel was convenient for the area.
Overnattede 1 nat i december 2023
Svar fra Linda den 14. dec. 2023
Hello Tessa. Thank you for your feedback. We hope to welcome you back soon.

2/10 Forfærdeligt

Len

Angry about the lack of timely confirmation
I could not find a confirmation for this stay. And I needed it to cancel before booking another hotel. I had to make the assumption that I did not actually manage to book the reservation the week before. And now I have a room that I booked that was to handle those delays, also through hotels.com. I had checked my travel activity and could not find the Hampton reservation. Looking at my email this morning, I finally saw the request for a review and of course that was too late. The lack of a confirmation email or any confirmation prevented me from canceling the room when I made the rest of my travel changes. All this due to the fact that I could not find the reservation in my activity file which led me to believe that I did not have a reservation and now have a payment that I should not be making. I'm not happy with hotels.com. Next time I'll book directly with hilton.
Overnattede 1 nat i december 2023
Svar fra -Linda den 14. dec. 2023
Hello. We apologize for the inconvenience you have faced while booking through this third party online. I appreciate the feedback. Although we do not have the authority to release the charges through hotels.com, We hope that they can reimburse you for the untimely follow up.

10/10 Fremragende

Becky

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2023
Svar fra Linda H den 6. dec. 2023
Hello Becky. We are happy to see your positive feedback. We appreciate it and hope to see you back soon.

10/10 Fremragende

Brendon, Okotoks

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very friendly staff.
Overnattede 1 nat i november 2023
Svar fra -Linda den 6. dec. 2023
Hello Brendon. Thank you so much for your feedback. It is greatly appreciated.

10/10 Fremragende

Joel

Overnattede 1 nat i november 2023
Svar fra -Linda H den 30. dec. 2023
Hello Joel. Thank you for your feedback. I am happy to hear that you enjoyed your stay. We hope to welcome you back soon.

8/10 Udmærket

Alicia, Downey

Synes godt om: Rengøring, service og personale
The elevator had a bumpy ride up and down.
Overnattede 1 nat i november 2023
Svar fra Linda den 16. nov. 2023
Hello Alicia. Thank you for sharing your feedback with us. I am so sorry that you had to experience this with our elevator. We will be calling our technician to come out and take a look. We hope to have it running smoothly for your next visit.

10/10 Fremragende

Jordan

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
Clean and comfortable rooms!
Overnattede 1 nat i november 2023
Svar fra Linda den 6. nov. 2023
Hello Jordan. Thank you so much for your wonderful feedback. I am happy to hear that you enjoyed your stay with us.

10/10 Fremragende

Eric

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
easy access & parking
Overnattede 1 nat i oktober 2023
Svar fra Linda den 6. nov. 2023
Hello Eric. Thank you for the feedback, I am glad that we were able to accommodate you with comfortable parking. We hope to see you back soon.

8/10 Udmærket

Linda

Rejste i en gruppe, Rejste med kæledyr
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I have added a new category to my reviews of Pet Friendly hotels. There's pet friendly, pet tolerant and now pet exhorbitent. $75.00 per stay, but do they tell you beforehand? No. At check in. And what do you get? Nada. Even the single waste receptacle and waste bag station was so full of trash. Could hardly fit in my small doggie poop bag. No area to walk- just the parking lot. Otherwise- standard Hampton Inn- clean. Good breakfast. Nice room.
Overnattede 2 nætter i oktober 2023
Svar fra Linda den 2. nov. 2023
Hello. Thank you so much for your feedback. I will be following up with our house team to make sure we are emptying these waste bins on a regular basis. Just outside of the parking lot, we do have a walking trail that takes you right into our Old Town Clovis. We hope to see you again, so you can also enjoy this trail. Again, thank you for your wonderful feedback.

10/10 Fremragende

brian

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Clean hotel. Great food!
Overnattede 1 nat i oktober 2023
Svar fra Linda H den 24. okt. 2023
Hello Brian. Thank you for your great response. I am happy to hear that you had a great stay with us.

10/10 Fremragende

Shigeko

The staff was very nice & helpful. I really felt comfortable there. I enjoyed my stay.
Overnattede 1 nat i oktober 2023
Svar fra Linda H den 17. okt. 2023
Hello. Thank you for your response. I am happy to hear that you had a wonderful experience here with us. We greatly appreciate the feedback. My team hope to see you again in the near future.

10/10 Fremragende

Sidney

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We enjoyed our stay
Overnattede 2 nætter i oktober 2023
Svar fra Linda H den 15. okt. 2023
Hello. We are glad to hear that you enjoyed your stay. Thank you for leaving your review and we hope to see you again.

10/10 Fremragende

Marcella

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Property was nice with clean rooms. Only suggestion would be different shower heads the one in our room was awkward.
Overnattede 1 nat i september 2023
Svar fra Linda den 3. okt. 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Linda

10/10 Fremragende

Cynthia

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great place with great people.
The people at every level are so kind and accommodating. The room was clean and comfortable and very spacious. Breakfast was delicious and someone was always there to make sure it stayed neat and tidy. This is my second stay there and I will book again in future.
Overnattede 2 nætter i september 2023
Svar fra - Linda den 3. okt. 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Linda

6/10 Okay

Bridgette

Rejste med familie
Synes godt om: Rengøring, service og personale, værelsets komfort
Change rooms/ dirty pool
Toilet - poor plumbing had to move to another room, went to the pool area their was dead bugs and tree brie all around I had to clean the pool myself just to swim
Overnattede 2 nætter i september 2023
Svar fra - Linda den 18. sep. 2023
Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.

10/10 Fremragende

Jaime

Overnattede 1 nat i august 2023
Svar fra Linda H den 18. sep. 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 Fremragende

Levon

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Thank you
Overnattede 1 nat i august 2023
Svar fra Stephanie Rodriguez-General Manager den 7. sep. 2023
Thank you for your feedback! Glad to see you enjoyed your stay!

10/10 Fremragende

Vishwahnath

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great hotel option for layover to Yosemite.....
Overnattede 1 nat i august 2023
Svar fra Linda den 16. aug. 2023
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Linda

10/10 Fremragende

Bill, Landenberg

Overnattede 1 nat i august 2023
Svar fra Stephanie Rodriguez-General Manager den 7. sep. 2023
Thank you for a wonderful rating! We hope to see you again soon.

4/10 Dårligt

Theresa

Rejste med familie
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i august 2023
Svar fra Linda den 15. aug. 2023
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,

6/10 Okay

JoLynda

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice hotel except for the party in the room next door, we finally asked to be moved at 1:00am which the hotel kindly gave us another room. Just not really want we wanted to deal with at that time of night.
Overnattede 1 nat i august 2023
Svar fra Linda H den 15. aug. 2023
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,

8/10 Udmærket

wilfredo

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
We got there around 1:15 pm they told us the room was going to be ready around 2:00 so they were going to call me, so we waited by the lobby and around 2:10 they were already giving rooms so we went back and noticed it they offered water snacks to the people ahead of us when they gave us our room they only offered water so I didn’t bother in complain, the room was very nice and clean
Overnattede 1 nat i august 2023
Svar fra Linda H den 13. aug. 2023
Hello Wilfredo. Thank you for sharing your review with us. I am glad to hear that your stay went well. We offer drinks and snacks to Hilton Honors members and would be more than happy to sign you up to receive the same complimentary items as well. Please let us know on your next stay so we can better assist you. Linda H

8/10 Udmærket

Kurt

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Breakfast food was allowed to run out 40 minutes prior to closing.
Overnattede 1 nat i juli 2023
Svar fra Stephanie Rodriguez-General Manager den 28. jul. 2023
I apologize for the lack of breakfast availability. I appreciate your feedback and will address with our team.

4/10 Dårligt

Gloria

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Overnattede 1 nat i juli 2023
Svar fra Stephanie Rodriguez-General Manager den 28. jul. 2023
I apologize we seemed to have missed your expectation. I hope if the future you return, and we are able to exceed your expectations.

10/10 Fremragende

Arthur

Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overall cleanliness, good-sized room and friendly personnels. 5 stars goes to the personnel inside cafeteria, very helpful and cheerful.
Overnattede 1 nat i juli 2023
Svar fra Stephanie Rodriguez-General Manager den 14. jul. 2023
Thank you for your feedback! Happy to hear you enjoyed your stay!

10/10 Fremragende

Julie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Safe for a single woman and staff was friendly and helpful
Overnattede 1 nat i juli 2023
Svar fra Linda den 13. jul. 2023
Hello Julie. I am so happy to hear you enjoyed your stay with us. Your safety is important to us and we are glad to hear you felt safe here. We hope to see you stay with us again soon.