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Anmeldelser af Sonesta ES Suites Fort Lauderdale Plantation

3 out of 5
Sonesta ES Suites Fort Lauderdale Plantation
410 N Pine Island Rd, Plantation, FL

Anmeldelser

8,4

Alletiders

Bedømmelse på 10 − Fremragende. 524 af i alt 1010 anmeldelser" "
Bedømmelse på 8 − Udmærket. 283 af i alt 1010 anmeldelser" "
Bedømmelse på 6 − Okay. 87 af i alt 1010 anmeldelser" "
Bedømmelse på 4 − Dårligt. 57 af i alt 1010 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 59 af i alt 1010 anmeldelser" "

8,4/10

Rengøring

8,4/10

Service og personale

8,2/10

Faciliteter

8,2/10

Overnatningsstedets tilstand og faciliteter

7,8/10

Miljøvenligt

Anmeldelser

6/10 Okay

Maja

Rejste i en gruppe
Synes ikke om: Rengøring, service og personale
Fine…
It was fine. The kitchen was great. This needs and update though. The furnitures and beds are worn and tired. We had one nice staff encounter otherwise everyone else not very accomodating or nice.
Overnattede 2 nætter i januar 2024
Svar fra Genie den 24. jan. 2024
Thank you for taking the time to share your feedback regarding your experience with Sonesta ES Suites Fort Lauderdale Plantation. Your comments are important to us, as they provide us an opportunity to better serve you.I deeply regret that we were not able to meet your expectations when you stayed with us. Please let us know what happened with your stay with us that didn’t meet your expectations. Please, when you stay with us if the room does not meet your standards call down and the front desk or management will be sure that your standards are met. We want you to be as comfortable as possible. We appreciate you sharing your concerns, and we look forward to ensuring we can exceed your expectations in the future.Warmest Regards,

10/10 Fremragende

Jakob

Synes godt om: Rengøring, værelsets komfort
Overnattede 8 nætter i marts 2022
Svar fra Sonesta ES Suites - Plantation, FL den 13. apr. 2022
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Robie Sustayta General Manager

6/10 Okay

Jens Boye

Rejste med familie
Synes ikke om: Rengøring
Overnattede 4 nætter i december 2021
Svar fra Sonesta ES Suites - Plantation, FL den 6. jan. 2022
Thank you for your feedback.

10/10 Fremragende

Stephanie

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice , really convenient.
Overnattede 7 nætter i maj 2024
Svar fra Kheywood den 27. maj 2024
Dear Stephanie,When a guest takes the time to write, we are especially grateful. We are pleased to hear that you had an enjoyable stay. At Sonesta, we constantly strive to ensure that all of our guests are well taken care of, and we never tire.

8/10 Udmærket

Logan

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter
Wonderful and clean. Hotel staff is great. We have been there about 4 times and hope to be back in the near future
Overnattede 1 nat i maj 2024
Svar fra Kheywood den 27. maj 2024
Dear Logan,Thank you for the review. We look forward to seeing you again soon!

2/10 Forfærdeligt

Jeremy, SUNRISE

Forretningsrejsende, Rejste med familie og småbørn
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very bad
Overnattede 2 nætter i maj 2024
Svar fra Kheywood den 27. maj 2024
Dear Jeremy,Thank you for the review. We look forward to seeing you again soon!

2/10 Forfærdeligt

Jeremy, SUNRISE

Forretningsrejsende, Rejste med familie og småbørn
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Para nada bien me robaron
Overnattede 1 nat i maj 2024
Svar fra Kheywood den 27. maj 2024
Dear Jeremy ,Gracias por traer esto a nuestra atención. La seguridad de nuestros huéspedes es siempre nuestra principal prioridad. Tenga la seguridad de que el problema se abordará con nuestro personal administrativo. Su opinión y satisfacción es muy importante para nosotros y lamento mucho que no hayamos podido cumplir con sus expectativas.

8/10 Udmærket

Lesley-Ann

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great stay
Overnattede 3 nætter i april 2024
Svar fra Kheywood den 27. maj 2024
Dear Lesley,Thank you for the review. We look forward to seeing you again soon!

2/10 Forfærdeligt

Jeremy, SUNRISE

Forretningsrejsende, Rejste med familie og småbørn
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
En esta propiedad me robaron y son muy irresponsables no respondieron a mi reclamo
Overnattede 2 nætter i maj 2024
Svar fra Kheywood den 27. maj 2024
Dear Jeremy ,Gracias por traer esto a nuestra atención. La seguridad de nuestros huéspedes es siempre nuestra principal prioridad. Tenga la seguridad de que el problema se abordará con nuestro personal administrativo. Su opinión y satisfacción es muy importante para nosotros y lamento mucho que no hayamos podido cumplir con sus expectativas.

10/10 Fremragende

Katrina

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
It was all around great
Overnattede 2 nætter i maj 2024
Svar fra Kheywood den 24. maj 2024
Dear Katrina,Thank you for the review. Your feedback is very important to us. Hope to see you again soon.

8/10 Udmærket

Elizabeth Green

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I loved staying here. The only issue I had was the a/c in my room couldn’t stay a consistent temperature. I followed the directions to a T and still had temps ranging from 75 - 69. I have a heart condition that requires me to stay cool ( and I went to Florida, I know.) The temps in the room never got dangerous for me, it was more uncomfortable. Everyone was absolutely lovely though. Especially the housekeeping staff who truly went above and beyond to make my stay comfortable.
Overnattede 8 nætter i maj 2024
Svar fra Kheywood den 20. maj 2024
Dear Elizabeth ,Thank you for the review. We look forward to seeing you again soon!

10/10 Fremragende

Victor

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great location!
Overnattede 2 nætter i maj 2024
Svar fra Kheywood den 20. maj 2024
Dear Victor,Thank you for the review. We look forward to seeing you again soon!

2/10 Forfærdeligt

Chantale

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Sonesta Plantation is to be nice place to stay. Hotel is now a popular place to stay and the clientele is now ratchet.
Overnattede 3 nætter i maj 2024
Svar fra Kheywood den 20. maj 2024
Dear Chantale,Thank you for the review. We look forward to seeing you again soon!

10/10 Fremragende

Dandre

Rejste med familie, Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Enjoy this hotel
Overnattede 4 nætter i maj 2024
Svar fra Kheywood den 20. maj 2024
Dear Dandre ,Thank you for the review. We look forward to seeing you again soon!

8/10 Udmærket

Alicia

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
it is well suited for families who travel. the suites felt like home away from home.
Overnattede 3 nætter i maj 2024
Svar fra Kheywood den 20. maj 2024
Dear Alicia,Thank you for staying at Sonesta. We are delighted that you enjoyed your stay. Thank you for your comments and we wish to welcome you back to the hotel soon!

10/10 Fremragende

Rachel

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff has always been kind and courteous every time I've come here. The breakfast is great and my room was clean! I will definitely recommend this hotel to others!
Overnattede 5 nætter i maj 2024
Svar fra Kheywood den 15. maj 2024
Dear Rachel,Thank you for your positive comments. We are so glad to hear that you enjoyed your stay with us and hope your next stay is just around the corner! Looking forward to welcoming you back soon.

6/10 Okay

Juan

Rejste i en gruppe
Synes godt om: Service og personale
Synes ikke om: Rengøring
The bathroom was jot cleaned well
Overnattede 2 nætter i maj 2024
Svar fra Kheywood den 13. maj 2024
Dear Juan,Thank you for the review. Your feedback is very important to us. We look forward to seeing you again soon!

6/10 Okay

Mark

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Noisy, children running and yelling in the hallways after 10 pm and nobody at the front desk answering the phone. Now charging to park. Under ongoing renovations. Price per night has increased significantly more than the service level.
Overnattede 2 nætter i maj 2024
Svar fra Kheywood den 13. maj 2024
Dear Mark ,Thank you for your review of your recent stay with us. We understand you were unhappy with your experience. We take pride in our guests being satisfied and apologize that we were unable to meet that expectation. We continually try to do our very best for all of our guests. We hope you will consider staying with us again.

10/10 Fremragende

Keith

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i maj 2024
Svar fra Kheywood den 13. maj 2024
Dear Keith,Thank you for the review . Hope to see you again soon .

10/10 Fremragende

Gabrielle

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
very nice place to stay would recommend
Overnattede 3 nætter i maj 2024
Svar fra Kheywood den 10. maj 2024
Dear Gabrielle,Thank you for your positive comments. We are so glad to hear that you enjoyed your stay with us and hope your next stay is just around the corner! Looking forward to welcoming you back soon.

2/10 Forfærdeligt

James

During our 3 day stay at the property, 2 of those days was very noisy, construction going on, including jackhammering, after complaining to the desk, we were told sorry, that's it! Will never stay there again.
Overnattede 3 nætter i maj 2024
Svar fra Kheywood den 9. maj 2024
Dear James,Thank you for the review. Your feedback is very important to us. We look forward to seeing you again soon!

6/10 Okay

Georgia Alecia

Synes ikke om: Service og personale
Nice area. Construction in progress on the property so it was very noisy.
Overnattede 4 nætter i maj 2024
Svar fra Kheywood den 13. maj 2024
Dear Georgia ,Thank you for the review . Hope to see you again soon .

8/10 Udmærket

Belkis

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
Synes ikke om: Overnatningsstedets tilstand og faciliteter
It's close to everything. great location!
Overnattede 4 nætter i april 2024
Svar fra Kheywood den 6. maj 2024
Dear Belkis ,Thank you for your positive comments. We are so glad to hear that you enjoyed your stay with us and hope your next stay is just around the corner! Looking forward to welcoming you back soon.

6/10 Okay

Pacarcia

Rejste med familie
Synes godt om: Service og personale, faciliteter
My stay was ok. Renovations were ongoing so our room was a bit musty on our first night.
Overnattede 2 nætter i april 2024
Svar fra Kheywood den 6. maj 2024
Dear Pacarcia,Thank you for the review. We look forward to seeing you again soon!

8/10 Udmærket

Romina Perla

Rejste med familie
Synes ikke om: Service og personale
They were refurbishing the property during our stay. The room was great: spacious, very comfortable. The area is also very convenient.
Overnattede 4 nætter i april 2024
Svar fra Kheywood den 3. maj 2024
Dear Romina,Thank you for the review. Hope to see you again soon.

8/10 Udmærket

Orquia, Tallahassee

Rejste med partner
Synes godt om: Rengøring, service og personale
Excellent for longer stays, friendly staff
Overnattede 6 nætter i januar 2024
Svar fra Kheywood den 27. apr. 2024
Dear Orquia,Thank you for the review. We look forward to seeing you again soon!

8/10 Udmærket

austin

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything was fine. Thanks
Overnattede 4 nætter i april 2024
Svar fra Kheywood den 27. apr. 2024
Dear Austin,Thank you for the review. We look forward to seeing you again soon!

10/10 Fremragende

Kristin

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
great hotel
Overnattede 2 nætter i april 2024
Svar fra Kheywood den 27. apr. 2024
Dear Kristin,Thank you for the review. We look forward to seeing you again soon!

8/10 Udmærket

Marline

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I will have to acknowledge the young lady at the checki in that I met in the morning of my arrival from Jamaica which made my stay very pleasant. I cannot say the same for the one that I checked in with the night before. It was a 2 nights stay but the young woman originally from Jamaica with her professionalism and care made me feel at home. I am sorry I cannot remember her first name. She was great!
Overnattede 1 nat i april 2024
Svar fra Kheywood den 27. apr. 2024
Dear Marline Thank you so much for taking the time to give us feedback on our property. We work very hard to deliver a superior level of service and are glad your stay was comfortable. We look forward to seeing you again real soon!

2/10 Forfærdeligt

DeAnna

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Terrible customer service , grill doesnt work. No fire pit or hot tub
Overnattede 1 nat i april 2024
Svar fra Kheywood den 23. apr. 2024
Dear DeAnna,Thank you for the review. We look forward to seeing you again soon!

6/10 Okay

Nigel

Overnattede 4 nætter i april 2024
Svar fra Kheywood den 13. maj 2024
Dear Nigel,Thank you for the review . Hope to see you again soon .

8/10 Udmærket

Andy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i april 2024
Svar fra Kheywood den 21. apr. 2024
Dear Andy ,Thank you for the review. We look forward to seeing you again soon!

10/10 Fremragende

Dandre

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Kheywood den 20. apr. 2024
Dear Dandre,Thank you for the review . Hope to see you again soon .

10/10 Fremragende

Dandre

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel is great
Overnattede 3 nætter i april 2024
Svar fra Kheywood den 18. apr. 2024
Dear Dandre,Thank you for the review. Hope to see you again soon.

10/10 Fremragende

Harold

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice place
Overnattede 2 nætter i januar 2024
Svar fra Kheywood den 18. apr. 2024
Dear Harold,Thank you for the review. Hope to see you again soon.

10/10 Fremragende

KENTRY

Synes godt om: Rengøring, service og personale
Overnattede 3 nætter i april 2024
Svar fra Kheywood den 18. apr. 2024
Dear Kentry ,Thank you for the review. Hope to see you again soon.

10/10 Fremragende

JESSICA, Maplewood

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great value for the money
Overnattede 2 nætter i april 2024
Svar fra Kheywood den 16. apr. 2024
Dear Jessica,Thank you for the review. We look forward to seeing you again soon!

10/10 Fremragende

Stefan

Overnattede 1 nat i april 2024
Svar fra Kheywood den 6. maj 2024
Dear Stefan,Thank you for the review. We look forward to seeing you again soon!

10/10 Fremragende

SHAVON

Synes godt om: Faciliteter
The Ammenities and Breakfast
Overnattede 2 nætter i april 2024
Svar fra Kheywood den 16. apr. 2024
Dear Shavon,Thank you for the review. We look forward to seeing you again soon!

2/10 Forfærdeligt

Walt

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i april 2024
Svar fra Kheywood den 15. apr. 2024
Dear Walt ,Thank you for the review. We look forward to seeing you again soon!

10/10 Fremragende

Rebecca

Synes godt om: Faciliteter, overnatningsstedets tilstand og faciliteter
👍
Overnattede 1 nat i marts 2024
Svar fra Kheywood den 23. apr. 2024
Dear Rebecca,Thank you for the review. We look forward to seeing you again soon!

8/10 Udmærket

Francisco J

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
I liked my stay just two things, when I got my room there was a stain on the bottom of the restroom toilet, I told the receptionist and she said she would send someone to clean it but no one came. Also all three days the eggs were runny and breakfast sausage was burnt, and cereal old.
Overnattede 3 nætter i april 2024
Svar fra Kheywood den 10. apr. 2024
Dear Francisco,Thank you for the review. We look forward to seeing you again soon!

8/10 Udmærket

Devin

Rejste med familie og småbørn
Overall decent property. Nice accommodations
Overnattede 2 nætter i april 2024
Svar fra Kheywood den 9. apr. 2024
Dear Devin,Thank you for the review. We look forward to seeing you again soon!

10/10 Fremragende

Lisa

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter
Friendly staff, felt safe and conveniently located to shopping and dinning
Overnattede 3 nætter i april 2024
Svar fra Genie den 7. apr. 2024
Hello MS. Lisa,Our staff constantly strives to go above and beyond to ensure that your stay is the best it can be, so we are truly humbled by your review. We are happy that we had the opportunity to serve you and we hope you will choose Sonesta in your future travels.

10/10 Fremragende

ceyon

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The room was lovely,breakfast was top notch.If i wanted to cook it was more than possible, i have cooktop ,full size refrigerator, microwave,utensils ,cookware etc.
Overnattede 2 nætter i marts 2024
Svar fra Genie den 7. apr. 2024
Hello,Wow! What a wonderful review, we truly appreciate your business and your trust in us. We are very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.

8/10 Udmærket

DAVID BRYAN

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely staff - very helpful. Good breakfast. Apartment very nice, just showing some signs of wear and tear.
Overnattede 2 nætter i april 2024
Svar fra Genie den 7. apr. 2024
Hello,Our staff constantly strives to go above and beyond to ensure that your stay is the best it can be, so we are truly humbled by your review. We are happy that we had the opportunity to serve you and we hope you will choose Sonesta in your future travels.

10/10 Fremragende

Robert

Synes godt om: Faciliteter
Pierre our room Attendant was outstanding
Overnattede 2 nætter i april 2024
Svar fra Kheywood den 5. apr. 2024
Dear Robert ,Thank you for your positive comments. We are so glad to hear that you enjoyed your stay with us and hope your next stay is just around the corner! Looking forward to welcoming you back soon.

8/10 Udmærket

Renicka

Rejste med familie, Rejste i en gruppe
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Synes ikke om: Rengøring
My family and I enjoy the facilities and the convenience of having a stove set up in each room. The rooms were all nicely cleaned. However, the only thing i didn't like was the room cleaning policy of it being cleaned every 7 days. We wasn't to keen about that. Oh, and the washer and dryer amenities is not user-friendly for international guest. Because of our phone number we were unable to receive the codes sent to our phones and that cost us a more than we anticipated for washer. Overall, our stay was and the staff were excellent and very helpful👍 Renicka
Overnattede 3 nætter i marts 2024
Svar fra Kheywood den 5. apr. 2024
Dear Renicka ,Thank you so much for taking the time to give us feedback on our property. We work very hard to deliver a superior level of service and are glad your stay was comfortable. We look forward to seeing you again real soon!

8/10 Udmærket

Thania, Providenciales

Synes godt om: Service og personale
The property was okay. Only issue me and family had is washcloths. They ran out of cloths very fast and when we reach. We noticed hair on the bed. The some of the staff was very friendly but Kimanda Heywood was the top friendliest. Everything I wanted and asked her for she always try her best to help me and Mrs. Desarine went out her way to get me what I asked her for. Thanks to you both for the great experience.
Overnattede 6 nætter i marts 2024
Svar fra Kheywood den 9. apr. 2024
Dear Thania,Thank you for your wonderful remarks, which we will share with our staff. Your feedback is very important to us. We are thrilled to hear that you enjoyed your stay and look forward to welcoming you back soon.

10/10 Fremragende

Jean

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
.
Overnattede 4 nætter i marts 2024
Svar fra Genie den 3. apr. 2024
Hello Jean,Wow! What a wonderful review, we truly appreciate your business and your trust in us. We are very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.