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Anmeldelser af Crowne Plaza Hotel Fort Lauderdale Airport/Cruiseport, an IHG Hotel

3.5 out of 5
Crowne Plaza Hotel Fort Lauderdale Airport/Cruiseport, an IHG Hotel
455 State Road 84, Fort Lauderdale, FL

Anmeldelser

8,6

Fremragende

Bedømmelse på 10 − Fremragende. 1116 af i alt 1881 anmeldelser" "
Bedømmelse på 8 − Udmærket. 383 af i alt 1881 anmeldelser" "
Bedømmelse på 6 − Okay. 188 af i alt 1881 anmeldelser" "
Bedømmelse på 4 − Dårligt. 85 af i alt 1881 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 109 af i alt 1881 anmeldelser" "

9,0/10

Rengøring

8,6/10

Service og personale

8,2/10

Faciliteter

8,8/10

Overnatningsstedets tilstand og faciliteter

8,6/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Jesper

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra Andre den 23. mar. 2024
Thank you for staying with us for taking the time to rate the hotel.

10/10 Fremragende

Finn

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Very nice Hotel
Very nice Hotel Nice Staff Nice restaurant
Overnattede 6 nætter i januar 2024

10/10 Fremragende

Finn

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice Hotel
Nice Hotel Good restaurant Fin internet Okay Gym
Overnattede 2 nætter i januar 2024

10/10 Fremragende

Antonio t

Rejste med familie
Synes godt om: Rengøring, faciliteter
Secure nice location easy restaurants
Overnattede 1 nat i maj 2024

10/10 Fremragende

George

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was conveniently located in a quiet area but near the Enterprise rental car office and drop-off location. In addition, one had a parking garage to use as an option if needed. The airport and or port shuttle service was an additional advantage and convenience available. The restaurant and bar also were excellent. We will stay here again if we cruise out of Ft. Lauderdale.
Overnattede 1 nat i maj 2024

6/10 Okay

Ed

Rejste med partner
Very average overall for the price
Overnattede 1 nat i maj 2024

8/10 Udmærket

David

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Check-in was easy. The staff was very efficient and friendly
Overnattede 1 nat i maj 2024

10/10 Fremragende

DIANA

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024

8/10 Udmærket

Doris

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very nice
Overnattede 1 nat i maj 2024

10/10 Fremragende

susan, Bluffton

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Room was clean. Bathroom door not properly installed. Meal was good. Nothing located around the area but car businesses.
Overnattede 1 nat i maj 2024

10/10 Fremragende

Kendra

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We stayed at the hotel for one night before leaving in a cruise the next day. Pick up at airport was quick, check in was easy and there was a restaurant for dinner and breakfast. Our room was clean and the bed comfortable. They also had a shuttle to the port.
Overnattede 1 nat i maj 2024

6/10 Okay

Melissa

Rejste med familie
Synes godt om: Service og personale
The property is clean and the beds are very comfortable. My only complaint is the buffet breakfast at Kiki’s Restaurant. There were flies/gnats all over the pastries and breads in the container and there was very little choice in foods. To charge $19.99 per person for a buffet that isn’t well stocked or clean is absurd. I can see charging 13.99 per person, but 19.99 is way too overpriced for the cleanliness, quality, and choices.
Overnattede 1 nat i maj 2024

8/10 Udmærket

Ronald

Good stay before cruise.
Overnattede 1 nat i maj 2024

6/10 Okay

Carla

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
The reception area of the hotel - clean and smells lovely. Room - spacious & quiet. Pool area - relaxing with a nice view. TV in the room - outdated & difficult to hear, even at high volume. No housekeeping - the dirty towels and unmade bed I left in the morning met me when I returned at night. The manager, "Walter" - appeared not too happy about Expedia guests. Walk-ins at regular rates may have been more welcomed?
Overnattede 2 nætter i maj 2024

8/10 Udmærket

Maurice

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
It’s was ok
Overnattede 1 nat i maj 2024

10/10 Fremragende

Amber

Synes godt om: Rengøring
Overnattede 1 nat i april 2024

10/10 Fremragende

Dennis, Lakewood

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice
Overnattede 1 nat i marts 2024

10/10 Fremragende

Adrian

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good stay
Overnattede 3 nætter i maj 2024

6/10 Okay

Brandon

Forretningsrejsende
Tv didn’t work Had to pay to park even for 1 night and website didn’t have that Room was clean and nice Had no blinds so it was super sunny in the room once morning came
Overnattede 1 nat i maj 2024

8/10 Udmærket

Dana

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We just stayed a few hours after our flight. It was nice.
Overnattede 1 nat i april 2024

10/10 Fremragende

James

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very clean
Overnattede 1 nat i april 2024

8/10 Udmærket

Jim

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good hotel, close to the airport. We arrived late so there were not many dining options close by. Staff was nice, the room was fine. Not in the best area. We would stay again if in the area.
Overnattede 1 nat i april 2024

2/10 Forfærdeligt

Marcos

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Worst
Overnattede 1 nat i maj 2024

8/10 Udmærket

HEATHER L

Rejste med familie, Forretningsrejsende
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale, faciliteter
Not with in walking distance of much. Not close to the beach. Food served was very expensive and not much variety. Shuttle not reliable. Seemed short staffed. Place was clean. Room was good. Beds were comfortable. Not much of a view.
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Helen

Rejste i en gruppe
Synes godt om: Overnatningsstedets tilstand og faciliteter
Check in help not friendly at all… smoking area a pig sty… cigarette butt all over… everyone else was great but once you got to checking in… story ends there
Overnattede 1 nat i maj 2024

10/10 Fremragende

Tracy

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Property was nice and clean. The staff was very friendly and accommodating.
Overnattede 1 nat i april 2024

10/10 Fremragende

Melanie

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Front staff checked us in quickly and was extremely helpful
Overnattede 1 nat i maj 2024

8/10 Udmærket

Brigitte

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Staff was on the phone with other customers while checking us in, and the phone kept ringing. We were barely greeted. We felt like just a number. They really need more staff. The area is not walkable. No restaurant or attractions near. On the plus side the shuttle service is nice. The room, bed and shower are great! You have to hold down the toilet for a long time to flush
Overnattede 1 nat i maj 2024

6/10 Okay

Jesse

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Night desk person was excellent for check in, very polite and friendly however the person during checkout seemed to be bothered by every request I had including changing the shuttle time from 3:00 to 2:00 and asking to put my bags in the bag room which I did myself anyways. We waited in the lobby from 1:45-2:25 for the 2:00 van and then the van driver said he left at 1:55 and no one was in the lobby, so basically just lied to my face, pretty disappointing experience.
Overnattede 1 nat i maj 2024

10/10 Fremragende

Christina

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff were friendly. Location was perfect to airport and cruise port
Overnattede 1 nat i april 2024

10/10 Fremragende

Susan

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Excellent property! Nice room, comfortable bed, very good restaurant, close and easy cruise ship access. Would definitely stay again.
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Larry

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good property close to cruise port. Only down side is it’s in an unusual neighborhood. Residential commercial mix. Good hotel. No safe in the room.
Overnattede 3 nætter i april 2024
Svar fra Andre den 4. maj 2024
Thank you for staying with us and for taking the time to rate the hotel and provide your feedback

10/10 Fremragende

Richard, Bradenton

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024

6/10 Okay

Ashifa

Rejste med partner
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
No nice area to walk to.
Overnattede 1 nat i maj 2024
Svar fra Andre den 4. maj 2024
Thank you for staying with us and for taking the time to rate the hotel and provide your feedback

4/10 Dårligt

Lawrence, Orlando

Rejste med partner
Synes godt om: Rengøring
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Four stars isn't what it used to be. More comfort in a barracks. No amenities. Horrid lighting, like a surgery. OK breakfast if it's free.
Overnattede 1 nat i maj 2024
Svar fra Andre den 4. maj 2024
Thank you for participating in our survey! Your feedback is valuable to us as we strive to enhance our services. We're committed to ensuring that every experience with us exceeds expectations, and we'll work diligently to address any areas for improvement. If there's anything we can do to make your next visit even better, please don't hesitate to let us know.

10/10 Fremragende

Mary H

Rejste med familie, Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Bed was great
Overnattede 1 nat i maj 2024
Svar fra Andre den 4. maj 2024
Thank you for staying with us and for taking the time to rate the hotel and provide your feedback

10/10 Fremragende

William, Middle Sackville

Good
Overnattede 1 nat i maj 2024
Svar fra Andre den 4. maj 2024
Thank you for staying with us and for taking the time to rate the hotel and provide your feedback

8/10 Udmærket

Jessica, Joplin

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
N/A
Overnattede 1 nat i april 2024
Svar fra Andre den 4. maj 2024
Thank you for staying with us and for taking the time to rate the hotel and provide your feedback

10/10 Fremragende

Daws

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Only had one bath towel
Overnattede 1 nat i maj 2024
Svar fra Andre den 4. maj 2024
Thank you for staying with us and for taking the time to rate the hotel and provide your feedback

10/10 Fremragende

Yesenia, New Orleans

Overnattede 1 nat i marts 2024
Svar fra Andre den 4. maj 2024
Thank you for staying with us and for taking the time to rate the hotel.

10/10 Fremragende

Preston

Great
Overnattede 1 nat i april 2024
Svar fra Andre den 2. maj 2024
Thank you for staying with us and for taking the time to rate the property.

10/10 Fremragende

James

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
All things considered, an excellent safe hotel.
Overnattede 1 nat i april 2024
Svar fra Andre den 2. maj 2024
Thank you for staying with us and for taking the time to rate the property and for providing your feedback.

10/10 Fremragende

David

Everyone was very courteous
Overnattede 1 nat i april 2024
Svar fra Andre den 2. maj 2024
Thank you for staying with us and for taking the time to rate the property and for providing your feedback.

2/10 Forfærdeligt

Ellis

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
We booked this hotel because the website indicated free shuttle to the airport. However, the hotel only offers a complimentary shuttle HOURLY and based on AVAILABILITY. We checked in early and was told there is no shuttle available to the airport for us as indicated in on the website. The staff was not pleasant or welcoming. No apologies for not having room on the shuttle. Just it’s full. As a HPG member I am highly disappointed. We booked this hotel based on the complimentary shuttle to airport. We leave 5 am and their shuttle is booked for that time. And even though it’s only a 10-15 drive they only go each hour. I think the hotel should provide us with taxi service since it advertises complimentary shuttle to the airport. It doesn’t say based on availability.
Overnattede 1 nat i april 2024
Svar fra Andre den 2. maj 2024
Thank you for taking the time to provide feedback on your recent stay with us. We sincerely apologize for the inconvenience you experienced regarding the shuttle service to the airport.We understand the importance of reliable transportation, especially when it comes to early morning flights, and we regret that we were unable to accommodate your needs as expected. Your feedback regarding the clarity of our shuttle service on the website is valuable, and we will certainly take steps to ensure that it accurately reflects the availability and scheduling of our shuttle service.As a valued member of our loyalty program, your satisfaction is of the utmost importance to us, and we're truly sorry for falling short of your expectations on this occasion. We will review our procedures to ensure that situations like this are handled more effectively in the future.

8/10 Udmærket

Bruce

Synes godt om: Rengøring
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Andre den 2. maj 2024
Thank you for staying with us and for taking the time to rate the property.

10/10 Fremragende

Wilvia

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Excellent
Overnattede 1 nat i april 2024
Svar fra Andre den 2. maj 2024
Thank you for staying with us and for taking the time to rate the property and for providing your feedback.

8/10 Udmærket

Hannah

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Check in was a little hectic, but we did come in early and there were several people coming in early and others checking out for cruise ships. They will take your number and hold your bags and give you a call when a room is available. We only stayed 1 night and didn’t check out any of the amenities. The hotel was clean and had everything we needed. The shuttle will go to the airport every hour on the hour, with a request of you to be in the lobby 15 min prior.
Overnattede 1 nat i marts 2024
Svar fra Andre den 2. maj 2024
Thank you for sharing your experience! We appreciate your patience during check-in. Glad to hear you found our hotel clean and convenient. We hope to welcome you back to explore our amenities!

6/10 Okay

Annie

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Rude and condescending front desk employee ruined the arrival experience.
Overnattede 1 nat i april 2024
Svar fra Andre den 2. maj 2024
We're truly sorry for the unpleasant encounter at check-in. This doesn't reflect our standards. We'll address this internally. We hope to welcome you back for a much more pleasant stay

10/10 Fremragende

Michael

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice hotel, good service, just not alot to do around the area.
Overnattede 1 nat i april 2024
Svar fra Andre den 2. maj 2024
Thank you for staying with us and for taking the time to rate the property and for providing your feedback.

8/10 Udmærket

Thelma

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Close to where we were going
Overnattede 1 nat i februar 2024
Svar fra Andre den 2. maj 2024
Thank you for staying with us and for taking the time to rate the property and for providing your feedback.