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Anmeldelser af La Quinta Inn & Suites by Wyndham Fairborn Wright-Patterson

3 out of 5
La Quinta Inn & Suites by Wyndham Fairborn Wright-Patterson
2540 University Drive, I-675 exits 15 or 17, Fairborn, OH

Anmeldelser

7,2

Godt

Bedømmelse på 10 − Fremragende. 302 af i alt 1001 anmeldelser" "
Bedømmelse på 8 − Udmærket. 251 af i alt 1001 anmeldelser" "
Bedømmelse på 6 − Okay. 218 af i alt 1001 anmeldelser" "
Bedømmelse på 4 − Dårligt. 122 af i alt 1001 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 108 af i alt 1001 anmeldelser" "

7,2/10

Rengøring

7,6/10

Service og personale

6,8/10

Faciliteter

6,8/10

Overnatningsstedets tilstand og faciliteter

7,0/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Craig

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was quiet pool was a little cold for me but my children loved it cheap with short notice so 5 stars for me
Overnattede 1 nat i maj 2024

4/10 Dårligt

Helen

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Tub was in bad shape with peeling enamel, feet were black from waling on floors, room smelled,refridgerator adjustment knob broke, couldnt open refridge door witout lifting it up over cabinet bottom, stains on chairs
Overnattede 2 nætter i maj 2024

4/10 Dårligt

PAUL E, MASON CITY

Synes godt om: Rengøring
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Donald

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The facility was good in general, however the complimentary breakfast was not that great. Price, cleanliness, parking, etc were all good for the price.
Overnattede 2 nætter i maj 2024
Svar fra General Manager den 23. maj 2024
Dear Donald,Thank you for choosing us at La Quinta Inn & Suites by Wyndham Fairborn Wright-Patterson during your last stay here. We saw your comments and are happy that you enjoyed your stay. This means the world to us and it will motivate us to do even better.We will be delighted to host you again during the tour next stay hereSincerely,General Manager

6/10 Okay

Liana

Overnattede 4 nætter i maj 2024
Svar fra General Manager den 22. maj 2024
Dear Liana,Thank you for choosing to stay with us. From your feedback we learned that we didn’t match your expectation. Kindly accept our apology for this issue. We have taken your feedback positively and appropriate measures have been initiated for preventing this in the future.We will constantly strive to improve our standards and amenities to exceed the expectations of our valued guests like yourself.Looking forward to welcoming you back.Sincerely,General Manager

8/10 Udmærket

Gert

Forretningsrejsende, Rejste i en gruppe
Synes godt om: Rengøring, service og personale
Vriendelijke staf, matige wifi verbinding, gebouw en kamers hebben wat achterstallig onderhoud. Ontbijt is zeer beperkt.
Overnattede 1 nat i maj 2024
Svar fra General Manager den 22. maj 2024
Dear Gert,It was great to have you staying with us at La Quinta Inn & Suites by Wyndham Fairborn Wright-Patterson and we are also extremely delighted that you found this to be a happy experience. Positive endorsements like these that make us work harder and strive for perfection. Thank you. We are looking forward to seeing you with us soon. Sincerely,General Manager

4/10 Dårligt

Jis, BRAMPTON

Rejste med familie og småbørn
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
It’s a cheap looking hotel with not so cheap price. The washroom was not properly cleaned. Not properly stocked toiletries. The breakfast was meh. Overall I got a feel that the management is cheap and not aiming for a good serve. With a lot of options nearby, I am trying another place next time
Overnattede 1 nat i maj 2024
Svar fra General Manager den 21. maj 2024
Dear Jis,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager

6/10 Okay

Randy

Synes godt om: Rengøring, service og personale
nothing special, was ok. worth 60 a night
Overnattede 1 nat i maj 2024
Svar fra General Manager den 21. maj 2024
Dear Randy,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager

10/10 Fremragende

Regina

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff was courteous and friendly. Rooms and facility was clean and neat.
Overnattede 2 nætter i maj 2024
Svar fra General Manager den 21. maj 2024
Dear Regina,We loved having you stay with us at La Quinta Inn & Suites by Wyndham Fairborn Wright-Patterson. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

10/10 Fremragende

Karen

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Not many options for breakfast. Second day there they had no juice available and we had to find our own butter. Need more selections.
Overnattede 2 nætter i maj 2024
Svar fra General Manager den 21. maj 2024
Dear Karen,We loved having you stay with us at La Quinta Inn & Suites by Wyndham Fairborn Wright-Patterson. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

2/10 Forfærdeligt

Angela, Creve Coeur

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The bed in our room had bed bugs and when I told the front desk all they said was “I’m sorry to hear that”. They didn’t offer any compensation or any solution. I called headquarters they said I would hear back in a week. Still waiting.
Overnattede 1 nat i maj 2024
Svar fra General Manager den 21. maj 2024
Dear Angela,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager

10/10 Fremragende

Kevin

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great hotel and staff and slept great here for 2-nights.
Overnattede 2 nætter i april 2024
Svar fra General Manager den 10. maj 2024
Dear Kevin,We are delighted that you decided to stay with us at La Quinta Inn & Suites by Wyndham Fairborn Wright-Patterson during your last trip. We acknowledge the happy experience that you have had. Thanks for sharing your valuable feedback. This means a lot to usWe are looking forward to seeing you again with us soon. Sincerely,General Manager

10/10 Fremragende

Elain

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i maj 2024
Svar fra General Manager den 11. maj 2024
Dear Elain,Thank you for staying with us at La Quinta Inn & Suites by Wyndham Fairborn Wright-Patterson and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Sincerely,General Manager

4/10 Dårligt

Angela

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Our stay was ok. The desk attendants were helpful and readily available. Breakfast was decent but more variety would have been nice. Location is convenient to interstates and stores. The hotel itself needs some work. The carpet in our room was sticky and the surfaces hadn’t been dusted. Room seemed dark. The bedspread had bleach stains and one of the curtains was missing a hook. The phone did not work. The grounds were unkept. Parking lot was inconvenient and needs more lighting. Overall it was just ok. Next time I’m in Dayton I’ll pass on this hotel.
Overnattede 4 nætter i maj 2024
Svar fra General Manager den 8. maj 2024
Dear Angela,Thank you for choosing to stay with us. From your feedback we learned that we didn’t match your expectation. Kindly accept our apology for this issue. We have taken your feedback positively and appropriate measures have been initiated for preventing this in the future.We will constantly strive to improve our standards and amenities to exceed the expectations of our valued guests like yourself.Looking forward to welcoming you back.Sincerely,General Manager

8/10 Udmærket

Molly

Synes godt om: Service og personale
available
Overnattede 1 nat i maj 2024
Svar fra General Manager den 10. maj 2024
Dear Molly,We are delighted that you decided to stay with us at La Quinta Inn & Suites by Wyndham Fairborn Wright-Patterson during your last trip. We acknowledge the happy experience that you have had. Thanks for sharing your valuable feedback. This means a lot to usWe are looking forward to seeing you again with us soon. Sincerely,General Manager

10/10 Fremragende

Neyinska

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
No complaints
Overnattede 1 nat i maj 2024
Svar fra General Manager den 10. maj 2024
Dear Neyinska,We are delighted that you decided to stay with us at La Quinta Inn & Suites by Wyndham Fairborn Wright-Patterson during your last trip. We acknowledge the happy experience that you have had. Thanks for sharing your valuable feedback. This means a lot to usWe are looking forward to seeing you again with us soon. Sincerely,General Manager

2/10 Forfærdeligt

john

Overnattede 3 nætter i april 2024
Svar fra General Manager den 21. maj 2024
Dear John,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager

2/10 Forfærdeligt

sharon

Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Rust and mold in tub dirty
Overnattede 1 nat i april 2024
Svar fra General Manager den 29. apr. 2024
Dear Sharon,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

2/10 Forfærdeligt

Tiara

Rejste med partner
My room was very dirty. There were brown stains on the white bedding, the furniture specifically the chair and the shower was disgusting. I didn’t even feel comfortable staying here returned the keys immediately and booked a room elsewhere. I feel like I honestly deserve a refund the room looked like someone was literally in it moments before I checked in
Overnattede 1 nat i april 2024
Svar fra General Manager den 27. apr. 2024
Dear Tiara,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Sincerely,General Manager

8/10 Udmærket

Anna

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra General Manager den 25. apr. 2024
Dear Anna,Thank you for choosing us at La Quinta Inn & Suites by Wyndham Fairborn Wright-Patterson during your last stay here. We saw your comments and are happy that you enjoyed your stay. This means the world to us and it will motivate us to do even better.We will be delighted to host you again during the tour next stay hereSincerely,General Manager

8/10 Udmærket

Timothy

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We were visiting the National Museum of the US Air Force and this hotel was very convenient. The facility was good, but could use some renovation. The staff was very friendly and attentive.
Overnattede 2 nætter i april 2024
Svar fra General Manager den 23. apr. 2024
Dear Timothy,Thank you for staying with us at La Quinta Inn & Suites by Wyndham Fairborn Wright-Patterson and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

8/10 Udmærket

Joan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nothing spectacular but a clean nice room, no issues
Overnattede 1 nat i april 2024
Svar fra General Manager den 22. apr. 2024
Dear Joan,Thank you for staying with us at La Quinta Inn & Suites by Wyndham Fairborn Wright-Patterson and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

10/10 Fremragende

Dwayne

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice building
Overnattede 2 nætter i april 2024
Svar fra General Manager den 17. apr. 2024
Dear Dwayne,It was great to have you staying with us at La Quinta Inn & Suites by Wyndham Fairborn Wright-Patterson and we are also extremely delighted that you found this to be a happy experience. Positive endorsements like these that make us work harder and strive for perfection. Thank you. We are looking forward to seeing you with us soon. Sincerely,General Manager

6/10 Okay

Leighann

Rejste med familie
Synes ikke om: Rengøring, service og personale
Poor housekeeping… bathroom had women’s hair on floor and shower wall. A lot of dust and furniture not cleaned. Controls on remote control didn’t work. Staff weren’t most customer service friendly and on personal cell phone calls.
Overnattede 1 nat i april 2024
Svar fra General Manager den 15. apr. 2024
Dear Leighann,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

10/10 Fremragende

Susan

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Friendly sraff
Overnattede 3 nætter i april 2024
Svar fra General Manager den 15. apr. 2024
Dear Susan,Thank you for staying with us at La Quinta Inn & Suites by Wyndham Fairborn Wright-Patterson and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

10/10 Fremragende

Jasmine S

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i april 2024
Svar fra General Manager den 16. apr. 2024
Dear Jasmine,We loved having you stay with us at La Quinta Inn & Suites by Wyndham Fairborn Wright-Patterson. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

4/10 Dårligt

Marie-Claire

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
We really struggled with our stay here. There were dozens of these tiny ants in our room, and on the food in the breakfast area. When we let the folks at the front desk know, the manager on staff was apologetic, kind, understanding, and offered to buy us breakfast elsewhere. But said because we booked through Expedia, we couldn’t get any sort of discount or anything. I have two teenage boys and love that free breakfast was included at this hotel. I booked there because it was close to our destination and breakfast there was included. But our stay there was three days long, and so we were really discouraged after this happened the first day, and needed to go out on our own dime the second and third days. While I was packing us up, I needed to shake out our clothes and our luggage because ants had gotten into everything. I grabbed two plastic bags from the closet for laundry and sealed up our clothes just in case, so we wouldn’t bring any ants home. But some hitchhiked all the way back to Michigan anyhow. Hopefully they don’t become a permanent infestation here. It was a challenging trip for me as a single parent, so I didn’t have the steam to make another hotel reservation, and my kids are neurodivergent and struggle with change.
Overnattede 3 nætter i marts 2024
Svar fra General Manager den 4. apr. 2024
Dear Marie,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit.Looking forward to welcoming you back.Sincerely, General Manager

10/10 Fremragende

Marcelo

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
All good
Overnattede 1 nat i marts 2024
Svar fra General Manager den 3. apr. 2024
Dear Marcelo,It was great to have you staying with us at La Quinta Inn & Suites by Wyndham Fairborn Wright-Patterson and we are also extremely delighted that you found this to be a happy experience. Positive endorsements like these that make us work harder and strive for perfection. Thank you. We are looking forward to seeing you with us soon. Sincerely,General Manager

4/10 Dårligt

Jason

Rejste med familie
Synes ikke om: Service og personale
This was an average hotel. We got what we paid for. Stayed three nights, and not once did they clean the room. Even after I asked the gal who was cleaning another room. Room was clean, but ants in the bathroom was a put off.
Overnattede 3 nætter i marts 2024
Svar fra General Manager den 2. apr. 2024
Dear Jason,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager

10/10 Fremragende

Blake, Bennington

Overnattede 1 nat i marts 2024
Svar fra General Manager den 21. apr. 2024
Dear Blake,We loved having you stay with us at La Quinta Inn & Suites by Wyndham Fairborn Wright-Patterson. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Thank you,Sincerely,General Manager

8/10 Udmærket

Graeme

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice place. Staff was friendly. Room was almost totally clean. Top left corner of the ceiling in the shower had some black mold.
Overnattede 1 nat i marts 2024
Svar fra General Manager den 1. apr. 2024
Dear Graeme,Thank you for staying with us at La Quinta Inn & Suites by Wyndham Fairborn Wright-Patterson and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

4/10 Dårligt

Espedito

Rejste med familie
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Mattress and bedding is soiled. Hallways need vacuuming Grounds are unkept and property is tired looking on the inside and gardens unkept. Bathroom sink would not drain.
Overnattede 1 nat i marts 2024
Svar fra General Manager den 31. mar. 2024
Dear Espedito,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Thank you,Sincerely,General Manager

8/10 Udmærket

James

Overnattede 1 nat i marts 2024
Svar fra General Manager den 18. apr. 2024
Dear James,Thank you for choosing us at La Quinta Inn & Suites by Wyndham Fairborn Wright-Patterson during your last stay here. We saw your comments and are happy that you enjoyed your stay. This means the world to us and it will motivate us to do even better.We will be delighted to host you again during the tour next stay hereSincerely,General Manager

8/10 Udmærket

Patrice

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We were happy with our stay and appreciated the help from the hotel manager when we left something behind.
Overnattede 2 nætter i marts 2024
Svar fra General Manager den 28. mar. 2024
Dear Patrice,Thank you for choosing us at La Quinta Inn & Suites by Wyndham Fairborn Wright-Patterson during your last stay here. We saw your comments and are happy that you enjoyed your stay. This means the world to us and it will motivate us to do even better.We will be delighted to host you again during the tour next stay hereSincerely,General Manager

6/10 Okay

Mindie

Rejste med partner
Synes godt om: Service og personale
The floors were super loud and it just seems like a property they are doing their best with. It was not bad, it wasn't great. It was just a place to sleep that was lackluster. The night clerk was super sweet and helpful. That was the only staff we encountered
Overnattede 2 nætter i marts 2024
Svar fra General Manager den 25. mar. 2024
Dear Mindie,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

10/10 Fremragende

kendra

Rejste med partner
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Sink had the paint peeling off of it, the paint on the doors in our room was coming off. The worst thing was our neighbors DOGS that BARKED for 2 hours before i complained. After that they would bark for long period of times throughout our stay.
Overnattede 1 nat i marts 2024
Svar fra General Manager den 22. mar. 2024
Dear Kendra,We are delighted that you decided to stay with us at La Quinta Inn & Suites by Wyndham Fairborn Wright-Patterson during your last trip. We acknowledge the happy experience that you have had. Thanks for sharing your valuable feedback. This means a lot to usWe are looking forward to seeing you again with us soon. Sincerely,General Manager

10/10 Fremragende

Sherry

Rejste med familie og småbørn
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Everything was great, except they didn't clean my room. I had to ask for clean towels & asked for my room to cleaned. When I got my clean towels, they didn't give me wash cloths.
Overnattede 3 nætter i marts 2024
Svar fra General Manager den 19. mar. 2024
Dear Sherry,We loved having you stay with us at La Quinta Inn & Suites by Wyndham Fairborn Wright-Patterson. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

8/10 Udmærket

Trasi

Rejste med familie
Synes godt om: Rengøring, service og personale
It was nice.
Overnattede 2 nætter i marts 2024
Svar fra General Manager den 18. mar. 2024
Dear Trasi,Thank you for staying with us at La Quinta Inn & Suites by Wyndham Fairborn Wright-Patterson and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

2/10 Forfærdeligt

Carey, Hopkins

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
They gave me a room without a working toilet. When I asked for a different room they could not offer one handed me a plunger and said they had no maintenance people. When I said this was unacceptable and I would need a refund they said the only one who could give it was the manager who when speaking to Expedia refused and hung up on them. DO NOT STAY HERE unless you just want to donate your money to an unethical business..I am still waiting for a refund.
Overnattede 2 nætter i marts 2024
Svar fra General Manager den 18. mar. 2024
Dear Carey,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

6/10 Okay

Alexa

Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Pretty dirty but staff was nice
Overnattede 2 nætter i marts 2024
Svar fra General Manager den 17. mar. 2024
Dear Alexa,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Thank you,Sincerely,General Manager

10/10 Fremragende

Cathi

Rejste med partner
Synes godt om: Rengøring
Was an older property but looked clean.
Overnattede 1 nat i marts 2024
Svar fra General Manager den 17. mar. 2024
Dear Cathi,We loved having you stay with us at La Quinta Inn & Suites by Wyndham Fairborn Wright-Patterson. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Thank you,Sincerely,General Manager

4/10 Dårligt

Justin

Rejste med partner
Synes godt om: Rengøring
Synes ikke om: Service og personale
One of the staff woke everyone up at 8am screaming at his manager on the phone, while walking up and down the hallway.
Overnattede 1 nat i marts 2024
Svar fra General Manager den 17. mar. 2024
Dear Justin,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Thank you,Sincerely,General Manager

2/10 Forfærdeligt

Colleen

Overnattede 1 nat i marts 2024
Svar fra General Manager den 5. apr. 2024
Dear Colleen,Thank you for staying with us and also for sharing your valuable feedback. We appreciate it and truly believe that this will help us improve our overall service. We are truly sorry about your unhappy experience with us, and we have already initiated appropriate actions for improvements to your feedback. Looking forward to welcoming you back at the soonest and we are confident that you will see a better version of us then.Sincerely,General Manager

2/10 Forfærdeligt

Ashley

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra General Manager den 17. mar. 2024
Dear Ashley,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Thank you,Sincerely,General Manager

4/10 Dårligt

Kimberly

Rejste med familie, Rejste med kæledyr
Synes ikke om: Service og personale
Rude
Overnattede 3 nætter i marts 2024
Svar fra General Manager den 15. mar. 2024
Dear Kimberly,Thank you for staying with us and also for sharing your valuable feedback. We appreciate it and truly believe that this will help us improve our overall service. We are truly sorry about your unhappy experience with us, and we have already initiated appropriate actions for improvements to your feedback. Looking forward to welcoming you back at the soonest and we are confident that you will see a better version of us then.Sincerely,General Manager

6/10 Okay

Erin

Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Svar fra General Manager den 18. mar. 2024
Dear Erin,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

8/10 Udmærket

Robert

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great stay
Overnattede 1 nat i marts 2024
Svar fra General Manager den 20. apr. 2024
Dear Robert,Thank you for staying with us at La Quinta Inn & Suites by Wyndham Fairborn Wright-Patterson and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Sincerely,General Manager

10/10 Fremragende

Alma

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
But the pool was not heated
Overnattede 2 nætter i marts 2024
Svar fra General Manager den 20. apr. 2024
Dear Alma,Thank you for staying with us at La Quinta Inn & Suites by Wyndham Fairborn Wright-Patterson and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Sincerely,General Manager

2/10 Forfærdeligt

Aldreonna

Rejste med familie
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
The room was not clean and had bugs.
Overnattede 2 nætter i marts 2024
Svar fra General Manager den 22. apr. 2024
Dear Aldreonna,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

4/10 Dårligt

Aldreonna

Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
The room needed more cleaning. My toilet was disgusting. It looked like someone just used it. It was a bug on the pillow dead. A moving bug on the bed. Other dead bugs around the room. I would never go back to the hotel. The staff was very polite!! However, the rooms need a lot more cleaning and something has to be done about the bugs.