Udendørs pool, parasoller, liggestole

Anmeldelser af Comfort Inn Encinitas Near Legoland

2.5 out of 5
Comfort Inn Encinitas Near Legoland
607 Leucadia Blvd, Encinitas, CA

Anmeldelser

6,8
Bedømmelse på 10 − Fremragende. 255 af i alt 1000 anmeldelser" "
Bedømmelse på 8 − Udmærket. 276 af i alt 1000 anmeldelser" "
Bedømmelse på 6 − Okay. 164 af i alt 1000 anmeldelser" "
Bedømmelse på 4 − Dårligt. 146 af i alt 1000 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 159 af i alt 1000 anmeldelser" "

7,0/10

Rengøring

7,6/10

Service og personale

6,2/10

Faciliteter

6,2/10

Overnatningsstedets tilstand og faciliteter

5,8/10

Miljøvenligt

Anmeldelser

2/10 Forfærdeligt

Dezri

Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Two words come to mind when I think of my stay at this particular Comfort Inn, “deferred maintenance.“ At the check-in there is a sign elevator not in service and that is just the beginning! I am a limited mobility senior citizen and climbing the stairs was arduous difficult and they were in poor repair! as is the whole property! Everything needs a coat of paint or maintenance! The television system was complicated and I had to return to the office as there are no room phones or instructions for the operation of the television and the complicated access to audio video input… All in all it was a sad Occasion for me.
Overnattede 2 nætter i maj 2024
Svar fra Sophia CSR den 6. maj 2024
Hi Dezri,I'm truly sorry to hear about your disappointing experience. Your feedback is concerning, especially for a guest with limited mobility. We apologize for the inconvenience and frustration this caused during your stay. Rest assured, we'll address these issues promptly. Your feedback is valuable, and we hope for the opportunity to regain your trust and provide a more positive experience in the future.

10/10 Fremragende

Daniela

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Clean & affordable.
Overnattede 1 nat i april 2024
Svar fra Sophia CSR den 19. apr. 2024
Hi Daniela,That you thought our hotel was reasonably priced and clean makes us very happy. Our primary concerns are value and cleanliness, therefore we're happy to have lived up to your expectations. We appreciate your input and hope to have you visit us again soon for another delightful stay!

10/10 Fremragende

MAZIN

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Good
Overnattede 3 nætter i april 2024
Svar fra Glenda den 17. apr. 2024
Mazin thank you for staying with us. We appreciate your review.

2/10 Forfærdeligt

Aaron

Rejste med familie, Forretningsrejsende
Synes ikke om: Rengøring
The restroom floor was sticky. I did not even want to take off shoes. Shower looked dirty. Did not want to shower. Because of that we slept doubting if the bedding was clean. Bed was comfortable. Seems like maintenance people are either under paid or rushed as there is no finishing in the painting and cocking. For what i paid i don't expect a 5 star hotel, but neither a dirty room. It is uncomfortable to hear everything from both of the rooms at both extremities. You know they are hearing you as well. I will never come back to this place.
Overnattede 1 nat i april 2024
Svar fra Glenda den 11. apr. 2024
Aaron let me begin by apologizing from all of us for the cleanliness of your room. That is not something that is normal as all rooms are inspected before guest arrive. I will be speaking with housekeeping about the issues. We do hope you give us the opportunity to wow you with our service next time you are in town. Thanks again for staying with us and your honest review.

4/10 Dårligt

Khai

Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
It is a pretty dumpy location. The toilet seat moves when you sit on it. The tv remote doesn't work. I couldn't turn off the TV with the remote for the longest time. The location is right next to the busy freeway, which was super loud. It was hard to sleep.
Overnattede 1 nat i april 2024
Svar fra Glenda den 8. apr. 2024
Khai we are so sorry our property did not meet your standards. We hope you try us again in the future as we are under a remodel and please request the opposite side of the freeway as it is much quieter. We thank you for your honest review.

8/10 Udmærket

Wilian

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale
I didn’t like because they have dirty blanket
Overnattede 1 nat i april 2024
Svar fra Sophia CSR den 8. apr. 2024
Hi Wilian,Your feedback is valuable, and we will address this issue promptly with our housekeeping team to ensure it doesn't happen again. We apologize for the cleanliness issue with the blanket and hope to have the opportunity to welcome you back for a much better stay.

8/10 Udmærket

Suzanne

Forretningsrejsende, Rejste i en gruppe
Synes godt om: Rengøring, service og personale
The property is dated as most motels are these days and it's not easy renovating I'm sure, but the shower was a mess from dirty stains I didn't even want to use it. Also, I know you can't stop people from smoking but the guests that were there during my stay were so inconsiderate and appeared to be smoking inside the rooms in the bathrooms as my bathroom smelled of smoke.
Overnattede 2 nætter i april 2024
Svar fra Sophia CSR den 8. apr. 2024
Hi Suzanne,Property cleanliness is vital to our team, so it is upsetting that you had some concerns regarding our diligence. We apologize for the inconvenience faced by you and never want our customers to have a bad experience. Our housekeeping team will use your feedback to address your concerns and improve their performance. We hope to serve you again in the future.

4/10 Dårligt

Scott

Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Smallest pillows I have ever seen
Svar fra Sophia CSR den 8. apr. 2024
Hi Scott,We regret if the pillows' size interfered with your stay in any way. We value your input and will be sure to take it into account as we work to make our accommodations better. Do not hesitate to let us know if there is anything more we can do to make your next visit more comfortable. We value your opinions and hope to have the chance to see you again soon for an even better experience.

10/10 Fremragende

MAZIN

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very good
Overnattede 3 nætter i april 2024
Svar fra Sophia CSR den 5. apr. 2024
Hi Mazin,It brings us immense joy to learn about your delightful experience. We genuinely value your recent stay and the outstanding 5-star rating you provided. Your satisfaction remains our highest priority, and we are eagerly anticipating the opportunity to welcome you back in the future. Thank you for choosing our hotel; we look forward to your return.

10/10 Fremragende

MAZIN

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very good
Overnattede 1 nat i marts 2024
Svar fra Glenda den 6. apr. 2024
Mazin Thank you for staying with us we appreciate your feedback. We hope you come back and stay with us again.

8/10 Udmærket

Luis

Overnattede 1 nat i marts 2024
Svar fra Glenda den 6. apr. 2024
Luis thank you for staying with us. We appreciate your business and look forward to serving you again.

8/10 Udmærket

Selvin

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Good
Overnattede 1 nat i april 2024
Svar fra Sophia CSR den 4. apr. 2024
Hi Selvin,It brings us immense joy to learn about your positive experience. We genuinely value your recent stay and the 4-star rating you provided. Your satisfaction remains our highest priority, and we are eagerly anticipating the opportunity to welcome you back in the future. Thank you for choosing our hotel; we look forward to your return.

2/10 Forfærdeligt

jose

Rejste med familie, Forretningsrejsende
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Pésimo servicio al cliente
Overnattede 1 nat i april 2024
Svar fra Sophia CSR den 4. apr. 2024
Hi Jose,I'm sorry to hear about your experience with our customer service. Could you please provide more details about what happened so we can address the issue appropriately and ensure it doesn't happen again in the future? Your feedback is valuable to us, and we want to make sure we improve our services and meet your expectations.

10/10 Fremragende

Alan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i marts 2024
Svar fra Glenda den 30. mar. 2024
Alan we are glad to hear our room was up to standards. We hope you come back and stay with us again.

8/10 Udmærket

Miguel Angel

Synes godt om: Rengøring
Un poco descuidada
Overnattede 1 nat i marts 2024
Svar fra Glenda den 25. mar. 2024
Miguel gracias por quedarse con nosotros. Appreciamos su critica de nuestro hotel. Estamos bajo una remodelaccion completa y aun nos falta las partes de afuera. Esperamos y nos visite en el futuro para ver los cambios.

10/10 Fremragende

Nicole

Overnattede 1 nat i marts 2024
Svar fra Sophia CSR den 13. apr. 2024
Hi Nicole,Being awarded a 5-star rating from our guests is incredibly gratifying and fuels our commitment to delivering exceptional service. We are thrilled that you enjoyed your stay, and we are eagerly looking forward to your return on your future journeys.

4/10 Dårligt

Stacey, Las Vegas

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
location was great.
Overnattede 3 nætter i marts 2024
Svar fra Sophia CSR den 22. mar. 2024
Hi Stacey,Thank you for your feedback. We are glad to hear that you found our location great. If there were any specific issues or areas you feel we could improve upon to enhance your experience and potentially raise your rating, please let us know. We value your input and strive to provide the best possible stay for our guests.

10/10 Fremragende

Adam

Overnattede 1 nat i marts 2024
Svar fra Glenda den 8. apr. 2024
Adam thank you for the great review. We are glad everything was satisfactory during your stay. We will see you next time thanks again for staying with us.

2/10 Forfærdeligt

Diana, San Ramon

Rejste med familie og småbørn
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Shower only being either cold or scathing hot, rusted bathroom sink, no cleaning service for 3 days (and when that day came, no cleaning was done but replacement of towels and toiletries - bed remained unmade and the counters were never wiped nor floors vacuumed). Dirty tub and spots of old liquid against that bathroom door - will never stay here again no matter how convenient the location may be. We had 2 kids as well and there were a lot of shady ppl around the parking lot each night we returned. For the amount our rooms costs, it should have been at least clean!!
Svar fra Sophia CSR den 18. mar. 2024
Hi Diana,We deeply regret the disappointing experience you had. We value your feedback and will act upon it to give our visitors a better, more enjoyable experience. We will take action to address the maintenance and cleanliness problems you experienced since we are dedicated to giving all of our visitors a clean and safe environment. We are grateful for your understanding and look forward to the chance to go above and beyond on your next visit.

2/10 Forfærdeligt

Diana, San Ramon

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Rusty sink, shower can either be scathing hot or cold only, bathroom door was dirty with signs of splatter, staff stated they only clean every 3 days (which they did not at all except removed trash, replaced a couple of towels and toiletries). Didn’t make the beds or do any cleaning at all. Lots of shady people around the property. For the price we paid, it was pretty awful.
Overnattede 3 nætter i marts 2024
Svar fra Sophia CSR den 18. mar. 2024
Hi Diana,I sincerely apologize for the subpar experience you had during your stay. Your feedback is essential, and we will address these issues promptly to improve our standards and ensure a more pleasant experience for our guests. Rest assured, we are committed to providing a clean and safe environment for all our guests, and we will take steps to rectify the cleanliness and maintenance issues you encountered. We appreciate your understanding and hope to have the opportunity to exceed your expectations on a future visit.

10/10 Fremragende

Monique

Overnattede 1 nat i februar 2024
Svar fra Glenda den 18. mar. 2024
Monique thank you for the wonderful review we are glad your enjoyed your stay . We hope to see you again soon.

10/10 Fremragende

Mariah

Overnattede 1 nat i marts 2024
Svar fra Glenda den 6. apr. 2024
Mariah thank you for staying with us. We appreciate your feedback and we will see you again soon.

10/10 Fremragende

Jason

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
great value.
Overnattede 1 nat i marts 2024
Svar fra Sophia CSR den 18. mar. 2024
Hi Jason,We appreciate your excellent review and comments regarding the excellent value you had during your visit. We are happy to hear that you had a great time and thought our lodging was quite reasonably priced. Our top goal is your pleasure, and we hope to have you return soon for another wonderful visit. We are honoured that you selected us!

4/10 Dårligt

Jimmy

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 7 nætter i marts 2024
Svar fra Sophia CSR den 14. mar. 2024
Hi Jimmy,Our goal is to provide an exceptional experience, and we recognize that we fell short of your expectations during your recent visit, resulting in a rating of 2. We are keen to understand the specific challenges you faced, and your candid feedback, whether positive or negative, is essential for our ongoing enhancement. We appreciate the opportunity to learn from this experience and are committed to better serving you in the future.

4/10 Dårligt

Ronald

Overnattede 1 nat i marts 2024
Svar fra Sophia CSR den 12. mar. 2024
Hi Ronald,We're eager to understand the challenges you faced during your visit as you've rated us 2. Our goal is to provide a superior experience, and we regret that we fell short in your case. Your candid feedback, whether positive or negative, is invaluable for our improvement. We're looking forward to the opportunity to serve you in the future better.

2/10 Forfærdeligt

Matthew

Overnattede 1 nat i marts 2024
Svar fra Glenda den 1. apr. 2024
Matthew from all of us here at Comfort Inn we apologize for failing to meet your expectations. We do hope you come back and give us a second try. Thanks again for your review.

10/10 Fremragende

Luis

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Good service. Nice enough room. And Avery reasonable price.
Overnattede 1 nat i februar 2024
Svar fra Sophia CSR den 4. mar. 2024
Hi Luis, Reviews like yours are what keep us going the extra mile to deliver our best. We are happy that you are enjoying our services. We will always ensure that we keep delighting you with our facilities and services. We hope your next visit will be even more pleasant than the previous one.

2/10 Forfærdeligt

Alora

Rejste med familie
Synes godt om: Rengøring
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lights and electricity was out at 6pm till 6am neighbors where unfriendly.
Overnattede 1 nat i februar 2024
Svar fra Sophia CSR den 1. mar. 2024
Hi Alora,I'm sorry to hear about the inconvenience you experienced due to the power outage. We strive to provide a comfortable stay for all our guests and regret that we couldn't meet your expectations during this time. We appreciate your understanding and patience, and we hope to have the opportunity to welcome you back for a smoother and more enjoyable stay in the future. If there's anything we can do to assist you further, please don't hesitate to let us know.

10/10 Fremragende

Adam

Synes godt om: Rengøring
Overnattede 1 nat i februar 2024
Svar fra Sophia CSR den 28. feb. 2024
Hi Adam,Receiving a 5-star rating from our guests is truly heartwarming and motivates us to continue providing excellent service. We're delighted that you had a pleasant stay with us, and we can't wait to welcome you back on your future travels.

10/10 Fremragende

Sheila

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024
Svar fra Sophia CSR den 20. feb. 2024
Hi Sheila,Receiving a 5-star rating from our guests is truly heartwarming and motivates us to continue providing excellent service. We're delighted that you had a pleasant stay with us, and we can't wait to welcome you back on your future travels.

10/10 Fremragende

Dulce

Rejste med familie, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I like it a lot the beds were great and I slept very well.
Overnattede 2 nætter i februar 2024
Svar fra Sophia CSR den 15. feb. 2024
Hi Dulce,We're thrilled to hear you had a comfortable stay and enjoyed our cozy beds! A good night's sleep is essential, and we're delighted you experienced just that. Looking forward to welcoming you back for another restful stay!

8/10 Udmærket

Karine

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra Sophia CSR den 14. feb. 2024
Hi Karine,Your generous 8-star rating is highly appreciated. Ensuring our guests' satisfaction is our top priority, and we are eager to hear any ideas or suggestions you may have for your future visits. We look forward to welcoming you back on your next trip and strive to provide you with an even more exceptional experience.

8/10 Udmærket

Karine

Overnattede 1 nat i januar 2024
Svar fra Sophia CSR den 2. feb. 2024
Hi Karine,Thank you for choosing to stay with us. We greatly appreciate your positive experience and the generous 8-star rating you have given us. Our primary aim is to ensure the complete satisfaction of our guests so we eagerly welcome any ideas or suggestions you may have for your future stays, as we are committed to continually improving our services. We look forward to the opportunity of serving you again during your next visit and providing you with an even better experience.

4/10 Dårligt

Jaime, Dallas

Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
I liked the location, the room itself, and the staff. I had problems because the TV would not turn off and the amount of water coming from the shower was low as well as the temperature would vacillate.
Overnattede 4 nætter i januar 2024
Svar fra Glenda den 18. mar. 2024
Jaime thank you for staying with us. I will make sure maintenance takes care of the issues. We hope you come back and give us a opportunity to wow you with our service again.

2/10 Forfærdeligt

Robin

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra Glenda den 18. mar. 2024
Robin we are sorry we didn't meet your expectations. We do hope you give us another chance to wow you with our service.

4/10 Dårligt

Lucia

Synes godt om: Rengøring
Overnattede 1 nat i januar 2024

10/10 Fremragende

Alejandra del Carmen

Overnattede 1 nat i januar 2024

2/10 Forfærdeligt

Rix

Forretningsrejsende, Rejste i en gruppe
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Not 1 Issue... Not 2... Multiple Issues.
Arrived for Reservation at Comfort Inn, to find Quality Inn. Then the office was locked with Message saying they will return at 7:25 PM, helping other guests. Yet was clear they were on dinner break. Also had a sign on the door saying they were under Fire Watch due to broke items. Next had a guy walking around the building over and over again yet not an employee. Next, a Sheriff arrived questioning the man walking around and then going to the back of the building for awhile. Office opened late and everything was very off putting with the multiple issues. My Female Friend felt very uncomfortable. Being in Multi-Family Housing Industry, this was not comforting to Myself as well. Took an hour on the phone with Hotels.com to get the reservation that we had just made an hour before arriving, to be canceled and refunded.
Overnattede 1 nat i januar 2024

10/10 Fremragende

Lucy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024

8/10 Udmærket

Joseph

Synes godt om: Service og personale
Overnattede 3 nætter i januar 2024

4/10 Dårligt

Eva

Synes godt om: Service og personale
Staff was so nice but the room given to my parents did not have a closet
Overnattede 2 nætter i december 2023

10/10 Fremragende

Montgomery

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Ease of checking in. Clean spacious room. Not quiet, highway traffic noise.
Overnattede 1 nat i december 2023

10/10 Fremragende

Anil

Overnattede 1 nat i december 2023

2/10 Forfærdeligt

Linda

Synes ikke om: Overnatningsstedets tilstand og faciliteter
First room water wasn’t turned on in toilet when turned on it leaked on floor so asked for another room second room TV would not turn on third room when I went to turn off TV would not turn off could not unplug it wires and cord were all in wall. Had to put 2 towels and my shirt over it to darken room thankful the mute work. Shower was very disappointing definitely need a new shower head. I have stayed at a lot of Quality Inns and have been very happy this was one was very disappointing. Smelled bad
Overnattede 1 nat i december 2023

10/10 Fremragende

Jeremy

Overnattede 1 nat i december 2023

10/10 Fremragende

Katherine

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good place to stay the night
We needed a local spot to sleep at while our house was fumigated and this worked out very well. The room was bright, neat, and very clean. The beds were very soft and surprisingly warm. On the east side, it wasn't very noisy despite closeness to freeway. One note that should be said: the parking spaces are very narrow. In my small sedan, I had less than a foot on either side in a compact spot. Luckily it wasn't too busy, so there were plenty of spaces but I could see it being a pain in busier times.
Overnattede 3 nætter i december 2023

2/10 Forfærdeligt

Verificeret rejsende

RAT HOLE
This was horrible. First it was noisy & dirty. We booked the room for 4 nights. We made it thru the 1st night. The 2nd afternoon the front desk clerk came to the room & started pounding on the door screaming that he was having an inspection & we had to pack up & leave the room immediately. We were floored. We hadn't done anything. He then proceeded to call the police. They came & we had already packed the car.Police left without issue. He did refund our money for 3 nights but he was completely out of hand. DO NOT STAY at this hotel.
Overnattede 4 nætter i december 2023

8/10 Udmærket

Trapper

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023

2/10 Forfærdeligt

Tia

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023

4/10 Dårligt

Brandon

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Svar fra Sophia CSR den 14. feb. 2024
Hi Brandon,Since you have rated us below 3, we are concerned to know about the issues you encountered during your visit. We always strive to make our guests stay superior, and we regret that this was not in your case. We welcome all your honest comments, whether it is positive or negative to improve our services. Hope to serve you better in the future.