Interiør

Anmeldelser af Holiday Inn Express - Edinburgh City Centre, an IHG Hotel

3 out of 5
Holiday Inn Express - Edinburgh City Centre, an IHG Hotel
Picardy Place Top Of Leith Street, Edinburgh, Scotland

Anmeldelser

8,8

Fremragende

Bedømmelse på 10 − Fremragende. 557 af i alt 1000 anmeldelser" "
Bedømmelse på 8 − Udmærket. 302 af i alt 1000 anmeldelser" "
Bedømmelse på 6 − Okay. 92 af i alt 1000 anmeldelser" "
Bedømmelse på 4 − Dårligt. 34 af i alt 1000 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 15 af i alt 1000 anmeldelser" "

9,0/10

Rengøring

9,0/10

Service og personale

8,4/10

Faciliteter

8,6/10

Overnatningsstedets tilstand og faciliteter

8,6/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Jonathan

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Wonderful staff and great location
Our stay was great the staff were incredibly friendly, and the location is central, so it's perfect to get around Edinburgh.
Overnattede 1 nat i december 2023
Svar fra AA den 12. jan. 2024
Dear guest, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Arianna AmorosiGuest Service Manager

10/10 Fremragende

Henrik

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i december 2023
Svar fra AR den 17. dec. 2023
Dear Henrik, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Adam RochowiakSenior Guest Service Manager

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 5 nætter i oktober 2023
Svar fra AR den 4. nov. 2023
Dear guest, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre. Please know that your comments are extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Adam RochowiakSenior Guest Service Manager

8/10 Udmærket

Mette

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Dejligt centralt
Hotellet ligger dejligt central til den gamle bydel og sporvogn. Venligt personale som var meget hjælpsomt. Kaffe skal de lige lære at lave, der manglede noget ost til morgenmaden.
Overnattede 4 nætter i september 2023
Svar fra AR den 20. sep. 2023
Dear Matte, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Adam RochowiakSenior Guest Service Manager

6/10 Okay

Hans-Henrik

Forretningsrejsende
Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i juli 2023
Svar fra yk den 3. aug. 2023
"Dear guest, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre. Please know that your comments are extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager"

8/10 Udmærket

Keld

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fint Hotel
Ligger perfekt ,nem at komme til m/sporvogn(Tram) fantastisk service /hjælpsomhed Værelset, lyst og rent 👍
Overnattede 3 nætter i april 2023
Svar fra yk den 26. apr. 2023
"Dear guest, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. I am happy to hear that our amazing location has been an asset for you. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager"

8/10 Udmærket

Rikke

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i februar 2023
Svar fra yk den 22. feb. 2023
"Dear guest, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager"

8/10 Udmærket

Sanne

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Virkelig god service, flinke og imødekommende ansatte og pænt og rent værelse. Morgenmaden var god. Hotellet ligger i perfekt gåafstand til det hele. Vi kommer helt sikkert igen.
Overnattede 3 nætter i februar 2023
Svar fra yk den 21. feb. 2023
Virkelig god service, flinke og imødekommende ansatte og pænt og rent værelse. Morgenmaden var god. Hotellet ligger i perfekt gåafstand til det hele. Vi kommer helt sikkert igen.

4/10 Dårligt

Trine

Rejste med familie
Ikke særlig imødekommende receptionister, Det dryppede ned i sengen fra loftet men fik hurtigt nyt værelse. Virkelig ringe morgenmad
Overnattede 1 nat i oktober 2022
Svar fra yk den 29. okt. 2022
"Dear guest, Thank you for choosing the Holiday Inn Express - Edinburgh City Centre and for taking the time to provide feedback about your experience at our hotel.I would like to start by apologising to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Sylvia Tomova Senior Guest Service Manager"

10/10 Fremragende

Henning

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
God beliggenhed midt i byen.stille og rolig kvarter
Overnattede 7 nætter i juli 2022
Svar fra SC den 30. jul. 2022
Mange tak for din seneste feedback, Jeg er meget glad for at se, at du har nydt dit ophold hos os, og at vi var et stort aktiv for din oplevelse af Edinburgh. Jeg håber, at vi kan byde dig velkommen tilbage igen i fremtiden til endnu en vidunderlig tid! Med venlig hilsen, Susan Craig General Manager Holiday Inn Express Edinburgh City Center

8/10 Udmærket

Jan

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i juli 2020
Svar fra csi den 30. jul. 2020
Dear Jan, Thank you for scoring us with a 8. We hope that you have enjoyed your stay, and also we hope to see you again soon, so we will get another opportunity to serve you again in the future. Kind regards, Susan Craig General Manager

6/10 Okay

Verificeret rejsende

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i januar 2020
Svar fra gsm den 27. jan. 2020
Dear guest, Thank you for scoring us with a 3. We hope that you have enjoyed your stay, and also we hope to see you again soon, so we will get another opportunity to serve you again in the future. Kind regards, Susan Craig General Manager

8/10 Udmærket

Mille, Denmark

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Morgenmaden måttegerne være mere international, der mangler ost, pålæg og flere typer brød
Overnattede 7 nætter i december 2019
Svar fra Cristian den 9. jan. 2020
Tak for at du tog dig tid til at fortælle os om din oplevelse på vores hotel. Vær opmærksom på, at din feedback er ekstremt værdifuld for os, og vi bruger feedback, såsom din, til løbende at foretage ændringer i vores brand og for at forbedre gæstoplevelsen. Vi håber, at du giver os muligheden for at tjene dig igen i fremtiden. Med venlig hilsen, Susan Craig General Manager Holiday Inn Express Edinburgh City Centre

8/10 Udmærket

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fint sted
Dejligt hotel, men aircondition var skukket den förste nat, så det var meget koldt. Men da roomservice havde været den næste dag, var den slået til.
Overnattede 3 nætter i november 2019
Svar fra gsm den 18. nov. 2019
Thank you for taking the time to tell us about your experience in our hotel. Please know that your feedback is extremely valuable to us and we use feedback, such as yours, to continuously make changes to our brand and to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Kind regards, Susan Craig General Manager

10/10 Fremragende

Salvatore

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent location, excellent staff, very good and varied breakfast
Overnattede 3 nætter i maj 2024
Svar fra yk den 21. maj 2024
Dear Salvatore, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

8/10 Udmærket

Jeong Ho

Rejste med familie
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Breakfast service is very good.
Overnattede 1 nat i maj 2024
Svar fra yk den 21. maj 2024
Dear Jeong, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

10/10 Fremragende

Bradley

Centrally located.
Overnattede 4 nætter i maj 2024
Svar fra yk den 20. maj 2024
Dear Bradley, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

10/10 Fremragende

Mette

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i maj 2024
Svar fra yk den 20. maj 2024
Dear Mette, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

8/10 Udmærket

Mark

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i maj 2024
Svar fra yk den 16. maj 2024
Dear Mark, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

8/10 Udmærket

Wilma

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was very nice in centre of the city. The service was good. On the side was not clear about single bed and two beds when you want to book 2 rooms. No probleem we had a nice weekend.
Overnattede 2 nætter i maj 2024
Svar fra yk den 13. maj 2024
Dear Wilma, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

8/10 Udmærket

KRISTELL

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Accessibilité, petit déjeuner moyen
Overnattede 3 nætter i maj 2024
Svar fra yk den 12. maj 2024
Dear Kristell, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

10/10 Fremragende

Samantha

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
No issues with our stay here. It is in a convenient area and the staff were great. Only “complaint” is that it is quite small. Our room was pretty crammed and the lobby was often hard to navigate through when it got busy with tour groups. Didn’t really affect us though.
Overnattede 1 nat i maj 2024
Svar fra yk den 11. maj 2024
Dear Samantha, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

10/10 Fremragende

Clara

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Loved the location - lots of shops and restaurants around and so close to the Royal Mile!!! Great place to stay!!!
Overnattede 1 nat i maj 2024
Svar fra YK den 11. maj 2024
Dear Clara, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

10/10 Fremragende

Anthony

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great location good hotel & staff, nice breakfast
Overnattede 1 nat i april 2024
Svar fra yk den 8. maj 2024
Dear Anthony, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

10/10 Fremragende

Sofía Cobo

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Alojamiento bien situado y muy cercano a la zona vieja, a tan solo 15 minutos andando
Overnattede 5 nætter i april 2024
Svar fra yk den 7. maj 2024
Dear Sofia, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

6/10 Okay

Carol

Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Didn’t like the basement room or the fact we couldn’t open the window
Overnattede 4 nætter i april 2024
Svar fra yk den 1. maj 2024
Dear Carol, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre. Please know that your comments are extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

8/10 Udmærket

Liliana

Rejste med familie
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Ottima posizione per visitare la città. Colazione buona sia dolce che salata.PErsonale gentile e disponibile. Abbastanza pulito. Unico neo la moquette nelle camere.
Overnattede 5 nætter i april 2024
Svar fra yk den 30. apr. 2024
Dear Liliana, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

8/10 Udmærket

Gian Matteo

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i april 2024
Svar fra yk den 1. maj 2024
Dear Gian, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

10/10 Fremragende

Emily

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overall well maintained.
Overnattede 3 nætter i april 2024
Svar fra yk den 29. apr. 2024
Dear Emily, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

10/10 Fremragende

Carlos

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Muy bien ubicada en la ciudad. Creca de estación de buses, cerca del centro de Edimburgo, con estacion de tranvía al frente. Volvería sin duda.
Overnattede 3 nætter i april 2024
Svar fra yk den 27. apr. 2024
Dear Carlos, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

10/10 Fremragende

Leon

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great service, free coffe and clean.
Overnattede 1 nat i april 2024
Svar fra yk den 25. apr. 2024
Dear Leon, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

10/10 Fremragende

BRUNO

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Facile d'accès, très bon accueil, chambre calme et très propre, petit déjeuner sympathique
Overnattede 2 nætter i april 2024
Svar fra yk den 24. apr. 2024
Dear Bruno, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

8/10 Udmærket

Owen

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Lovely building with loads of shopping and restaurants and pubs on the doorstep. Our room was very small even though the receptionist said it was an upgrade. Our room wasn’t serviced on our second day even though we were out of the room for long periods during the day which meant us using damp towels the next day.
Overnattede 3 nætter i april 2024
Svar fra yk den 24. apr. 2024
Dear Owen, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

6/10 Okay

WELINGTON

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter
Uma instalação mediana, não compativel com o preço cobrado. Um cafè da manhã com poucas opções e um piso de madeira que faz muito barulho quando transita e dificulta dormir pela noite.
Overnattede 5 nætter i april 2024
Svar fra YK den 17. apr. 2024
Dear guest, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre. Please know that your comments are extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

6/10 Okay

Kaeleigh

Rejste med familie, Rejste med partner, Rejste med familie og småbørn
Synes godt om: Service og personale
The room was a bit tight, and the elevators were kind of a circus. We liked the location, but the breakfast was a zoo; even though the food was ok, the experience wasn't great. I know they do warn you about this, however traveling with a toddler does limit our time options and breakfast was only til 10:30 on weekdays. No idea where the parking was, but it wasn't out front which made for a bit of a scramble. But the staff were nice, even if they only refilled our coffee with decaf.
Overnattede 2 nætter i april 2024
Svar fra yk den 16. apr. 2024
Dear Kaeleigh, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre. Please know that your comments are extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. Are you positive you are not getting hotels mixed up?Our breakfast on weekdays is 06:30-10:00 and we do not do refills. There are coffee machines but the only decaff available is via sachets that you mix yourself.We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

10/10 Fremragende

Allyson

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great place & location to stay at!
Overnattede 2 nætter i april 2024
Svar fra yk den 14. apr. 2024
Dear Allyson, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

8/10 Udmærket

Timothy

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Hotel was okay. Just heating didn’t seem to work. It was so cold. Bed is very small. Floor was making lots of creaking noises when you walk around. This was on level 6. Felt sorry for the people below us. Only 7 car parks but had to pay 20 pound for 1 night. There is a lift but there is still stairs to get to you room. Very strange specially when you have luggage.
Overnattede 1 nat i april 2024
Svar fra yk den 13. apr. 2024
Dear Timothy, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us.All our beds are the UK standard for their type ( double/single etc).Did you notify reception on the issues you faced with the heating during your stay? We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

10/10 Fremragende

Ben

Overnattede 4 nætter i april 2024
Svar fra yk den 30. apr. 2024
Dear Ben, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

10/10 Fremragende

dinos

Rejste med partner
Just across the road from the theatre Great
Overnattede 1 nat i april 2024
Svar fra yk den 8. apr. 2024
Dear Dinos, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

10/10 Fremragende

Candy Lee

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was in such a nice area with a tram stop right there. The staff were very nice and professional.
Overnattede 7 nætter i marts 2024
Svar fra YK den 6. apr. 2024
Dear Candy Lee, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

10/10 Fremragende

Dolly

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent central location for a family vacation!
Overnattede 1 nat i marts 2024
Svar fra yk den 1. apr. 2024
Dear Dolly, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. I am happy to hear that our amazing location has been an asset for you. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

10/10 Fremragende

Jonathan

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We enjoyed our stay here!! It was clean, felt safe, not far from bus stop to get around, friendly staff, excellent breakfast options, room was ready early, and easy baggage hold option if needed. I would definitely recommend. (As a precaution I check all beds for bedbugs and thankfully didnt find any but the pull out sofa could use a vacuuming underneath.) I appreciate the cleanliness throughout the hotel otherwise!!
Overnattede 1 nat i marts 2024
Svar fra yk den 28. mar. 2024
Dear Jonathan, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

10/10 Fremragende

Weston

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Hotel was great! Room was clean, staff was helpful and so nice. Very good breakfast and good WiFi. It was in a great location in the city- walkable to anywhere! Plus, had a great Italian restaurant (Gulianos) right beside it! Would definitely stay again.
Overnattede 3 nætter i marts 2024
Svar fra yk den 28. mar. 2024
Dear Weston, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

10/10 Fremragende

Paul

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent service and location. Great value for money.
Overnattede 3 nætter i marts 2024
Svar fra yk den 24. mar. 2024
Dear Paul, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

8/10 Udmærket

craig

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra AR den 18. mar. 2024
Dear Craig, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Adam RochowiakSenior Guest Service Manager

10/10 Fremragende

Simon

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Helpful staff and facilities that work
Overnattede 1 nat i marts 2024
Svar fra yk den 13. mar. 2024
Dear Simon, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

10/10 Fremragende

David

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location especially if visiting the Playhouse Theatre, or any location at the east end of Princes Street. Close to Trams / easy access from Airport. Breakfast included and good selection and tasty!
Overnattede 1 nat i marts 2024
Svar fra yk den 13. mar. 2024
Dear David, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

10/10 Fremragende

Kam

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We stayed in the hotel for 4 nights everything was just perfect from the staff to the breakfast would definitely recommend this hotel
Overnattede 4 nætter i februar 2024
Svar fra yk den 2. mar. 2024
Dear Kam, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

10/10 Fremragende

Dawn

Overnattede 1 nat i februar 2024
Svar fra yk den 24. mar. 2024
Dear Dawn, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

8/10 Udmærket

ERIC

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Un hôtel agréable avec un personnel à l’écoute. Le petit déjeuner est très prisé des clients, l’affluence peut être importante en fonction des horaires.
Overnattede 4 nætter i februar 2024
Svar fra yk den 28. feb. 2024
Dear Eric, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager