Dear Stine, Thank you for leaving a review with us. Kind regards, Cityroomz

Hello Thank you for your kind words about our hotel. We're thrilled you enjoyed our good rooms, top-notch service, and convenient location near attractions. We apologize for any inconvenience caused by the nearby disco noise.Kind RegardsJC Cityroomz

Dear Tina Thank you for your excellent review! We're thrilled to hear that you had such a fantastic experience during your stay at Cityroomz.Our central location in the heart of the West End does indeed offer convenient access to some of the best restaurants and cocktail bars in Edinburgh. We're delighted that you found your room well-equipped and comfortable and that our staff provided you with friendly and helpful service.We look forward to welcoming you back on your next trip to Edinburgh. Your continued patronage is greatly appreciated!Kind RegardsCityroomz

Dear Tove,Thank you very much for providing us with your review! We are so pleased to hear that you had a great stay and that you appreciated our fantastic location, comfortable apartment, and the nearby amenities that were convenient for you. We are sorry for the inconvenience caused by the elevator, and we appreciate your feedback. Best regards, Cityroomz

Hello!Thank you for taking the time to review your stay.We are glad you enjoyed our amazing location.We appreciate your feedback.Cheers,Cityroomz

Dear Valerie, thank you for your feedback. We appreciate your kind words about our location, the hotel is based very close to all main attractions, which is very convenient for our guests. We are also thrilled you enjoyed our comfortable beds. However, we would like to apologise about the inconvenience caused by the shower. We would like to take this opportunity to mention that our reception operates 24/7, and if there are any issues, our guests can count on us. We value your opinion. Kind regards,

Dear Tracey, thank you for your review. We are thrilled to know that our location met your expectations. However, we apologize for the inconvenience caused by the internet connection issues and want to assure you that we are actively seeking solutions to improve this service.Kind regards, Cityroomz

Dear Marie, Thank you for leaving a review with us. Kind regards, Cityroomz

Dear Brett, Thank you for your feedback. We are sorry to hear that you found our team members unhelpful. Your opinion will be passed to the relevant department for further improvements. Your comment regarding the nightclub is duly noted. We apologize for the fire alarm going off. Safety is our priority; unfortunately, someone accidentally hit the alarm. Our trained staff present on shift did everything they could to deal with the matter as fast as possible. We appreciate and value your opinion.Kind regards, Cityroomz

Dear Leonie, thank you for taking the time to review our establishment. We value your feedback and are committed to enhancing our guests' experience while visiting Edinburgh. Best regards, Cityroomz

Dear Renate, Thank you for leaving a review with us. Kind regards, Cityroomz

Dear Makda,Thank you for taking the time to leave a review with us. We are delighted to hear that you enjoyed our convenient location, and we appreciate your kind words about our staff. We strive to provide the best service and experience for all our guests.We are sorry to learn that you experienced cleanliness issues during your stay. We would like to take a moment to remind you that the reception is open 24 hours and the team members are always happy to help if needed. Please be assured that we will pass your feedback to the relevant department.Kind regards,Cityroomz

Dear Rick Thank you for leaving the review with us, Regarding your comments about no amenities, we do provide tea, coffee shampoo and shower gel and have iron and iron boards in the room. We have a 24-hour reception which we could have provided if you ran out at the reception desk. Kind Regards

Dear Katey Thank you for leaving a review with us, We're thrilled to hear that you enjoyed our location and found our staff to be helpful!

Dear Gulia Thank you for your review and for choosing to stay with us. We're delighted to hear that you enjoyed our excellent location, comfortable bed, and standard of cleanliness during your visit.

Dear Diana Thank you for sharing your experience! We're thrilled to hear that you found our place comfortable and our staff friendly. It's great to know that you appreciated our convenient location and the amenities in the room

Dear Dennis Thank you for taking the time to review us. We appreciate your feedback and will continue to work on improving our guest’s experience while visiting Edinburgh.Kind regards,Cityroomz

Dear Jasmine Thank you for your review! We're thrilled to hear that our property met your expectations and that you found our front desk staff amazing and helpful. It's great to know that you appreciated our bag-holding service.

Dear Scott, Thank you for your feedback. We are glad you enjoyed our location, as it's very close to the city centre and all the main attractions. Kind regards, Cityroomz

Dear William, thank you for your lovely review. We are thrilled to hear that you had an excellent stay with us and hope to welcome you again in the future. Best regards, Cityroomz

Dear Daniela,We're thrilled to hear that you had a fantastic stay with us and enjoyed our prime location. I'll ensure to pass on your kind words to our team members.However, sorry to learn that you found the room to be small. We recommend visiting our website as we advertise different types of rooms to suit your needs. Thank you so much for taking the time to share your valuable insights with us.Best regards, Cityroomz

Dear Julie, Thank you for taking the time to review us.Best wishes, Cityroomz

Dear Thanarat, Thank you so much for leaving a lovely review. I am so pleased that you enjoyed your stay with us. We hope to see you in the future. Kind regards, Cityroomz

Dear Gemma,We appreciate you taking the time to share your feedback with us. Your experience is valuable to us and we are glad to hear that you enjoyed our convenient location and the friendliness of our staff.We would like to apologize for any inconvenience caused by noise during your stay. We understand that this can be disruptive, but please keep in mind that our hotel is located in the centre of Edinburgh.Your feedback will help us to improve our services and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Thank you again for choosing Cityroomz.Kind regards, Cityroomz

Dear Faith,Thank you for your kind feedback. We hope to welcome you again in the future.Kind regards,S.G.

Dear Michelle,Thank you for sharing your review with us. We are happy to hear that you found our team pleasant. However, we apologize that your experience at the hotel did not meet your expectations and that you found the room and corridor to be hot. Please note that you can regulate the temperature in your room with the thermostat, and if you need any assistance, the reception is open 24 hours and our team members are always happy to help.Kind regards, Cityroomz

Dear SteveThank you for taking the time to review us. We appreciate your feedback and will continue to work on improving our guest’s experience while visiting Edinburgh.Kind regards,Cityroomz

Dear Kirk,Thank you for leaving us a great feedback. We are glad to hear that you enjoyed your stay with us and look forward to welcoming you back.Kind regards,S.G.

Dear Alejandra,We apologise for any inconvenience caused by the room size not meeting your expectations. Your feedback is valuable to us, and thank you for this review.Kind regards,SS Cityroomz

Dear Eugene, Thank you for your kind review. We are thrilled to hear that you enjoyed your stay with us and hope to see you again. Best regards, Cityroomz