Alpehytte - 1 kingsize-seng - ved sø | Strygejern/strygebræt, gratis Wi-Fi, sengetøj
Tjek tilgængelighed

Anmeldelser af Pocono Palace Resort

3.5 out of 5
Pocono Palace Resort
206 Marquis Road, East Stroudsburg, PA

Anmeldelser

8,2

Alletiders

Bedømmelse på 10 − Fremragende. 515 af i alt 1000 anmeldelser" "
Bedømmelse på 8 − Udmærket. 245 af i alt 1000 anmeldelser" "
Bedømmelse på 6 − Okay. 98 af i alt 1000 anmeldelser" "
Bedømmelse på 4 − Dårligt. 79 af i alt 1000 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 63 af i alt 1000 anmeldelser" "

8,2/10

Rengøring

8,6/10

Service og personale

8,2/10

Faciliteter

7,8/10

Overnatningsstedets tilstand og faciliteter

8,4/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Unique

Overnattede 3 nætter i april 2024

10/10 Fremragende

Jenny

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i april 2024

8/10 Udmærket

Rajesh

Rejste med familie
Synes godt om: Service og personale
the room was spacious but needs lot of upgrades/maintenance. The carpet needs to be replaced. The TVs need to be upgraded.
Overnattede 2 nætter i april 2024

10/10 Fremragende

Yisel, Elizabeth

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024

10/10 Fremragende

Marielis

Overnattede 1 nat i april 2024

10/10 Fremragende

Luis

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
It was relaxing
Overnattede 3 nætter i april 2024

10/10 Fremragende

Cassandra

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024

8/10 Udmærket

Larry

Rejste med partner
Synes godt om: Service og personale, faciliteter
Synes ikke om: Overnatningsstedets tilstand og faciliteter
It’s closing its doors in two weeks! New owners will use this property as a spiritual and wellness retreat. They’ll need to nuke the rooms, as the 70’s originals are falling apart. Was a nice getaway, despite the rooms falling apart.
Overnattede 1 nat i april 2024

8/10 Udmærket

Colleen

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
We have always wanted to go to the Pocono's and life just became so busy with work and kids. I finally booked for my husband's 60th birthday, yes 60th it. We really enjoyed ourselves but also learned that they were closing very soon. This did play a role on the staff and we found some were negative because of that. The rooms were beautiful however, you could see the wear on them as well. I believe that there was a time when this place was completely amazing. I'm really sad that they are closing.
Overnattede 2 nætter i april 2024

10/10 Fremragende

Ashley

Overnattede 1 nat i april 2024

10/10 Fremragende

Andrew

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i april 2024

10/10 Fremragende

reina

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Muy trankila y relajante
Overnattede 1 nat i april 2024

8/10 Udmærket

Idian

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
There is not water activity, but the place is okay
Overnattede 1 nat i april 2024

10/10 Fremragende

Sujeiry

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I’ve heard about this Pocono palace and wanted to give it a try so my husband and I booked to stay just for one night and we’ve really enjoyed ourselves.
Overnattede 1 nat i april 2024

10/10 Fremragende

Magdalena

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Love this property! This is our 5th visit and we still have great things to say. We are very sad that this location at Pocono Palace will no longer exist. Very sad about this situation. Staff is great, rooms are great. Even when there has been small issues, the staff is always very accommodating.
Overnattede 2 nætter i april 2024

10/10 Fremragende

Mohammed

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
It’s good please
Overnattede 2 nætter i april 2024

10/10 Fremragende

antonio, bowie

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The entire staff at this property were outgoing and helpful in every way. Everything was quality from the staff, the food down to the bath tissue.
Overnattede 2 nætter i april 2024

8/10 Udmærket

Nicholas

Synes godt om: Service og personale
Overnattede 1 nat i april 2024

10/10 Fremragende

William

Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I think my wife I honestly cant say enough nice things about this place. Cannot wait to go back. Everything here is very romantic and focuses around engaging you as a couple. 16 years of marriage and this place made is feel like we were on our honeymoon again.
Overnattede 1 nat i april 2024

10/10 Fremragende

Monica

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent
Overnattede 1 nat i april 2024

10/10 Fremragende

Aida

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024

8/10 Udmærket

LaKecia

Synes godt om: Service og personale
Lisa, the general manager was awesome. The property is closing May 1, 2024!
Overnattede 2 nætter i april 2024

2/10 Forfærdeligt

Gandy

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024

8/10 Udmærket

Brad

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024

10/10 Fremragende

Arletis

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Me encanto todo Perfecto una joven llamará thasa buena persona
Overnattede 2 nætter i april 2024

10/10 Fremragende

Oscar

Synes godt om: Rengøring, service og personale
Perfecto
Overnattede 2 nætter i april 2024

8/10 Udmærket

Abigail

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i april 2024

8/10 Udmærket

Antonnette

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The place was nice and all but didn't like the fact that it was my birthday and not even a decor in the room
Overnattede 2 nætter i marts 2024

10/10 Fremragende

Tamara

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Palace resort was perfect for our honeymoon. The room, the service, the staff, all were perfect & polite. The atmosphere was very inviting
Overnattede 3 nætter i marts 2024

8/10 Udmærket

Melanie

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything was amazing but we were not able to use the champagne tower because the hot water wasn’t running Other than that 5 stars
Overnattede 1 nat i marts 2024

10/10 Fremragende

Christin

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Exceeded my expectations in every way
Overnattede 2 nætter i marts 2024

10/10 Fremragende

Pamela

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Love it
Overnattede 1 nat i marts 2024
Svar fra General Manager den 4. apr. 2024
Hi Pamela,Thank you for choosing Pocono Palace Resort and for your kind words. We are delighted that you enjoyed your visit. It was our pleasure to host you, and we hope to see you again in the future!Warm Regards,Pocono Palace Management Team

10/10 Fremragende

Laura

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i marts 2024

10/10 Fremragende

Erik

Rejste med partner
Synes godt om: Service og personale
Bed sinks in , wake up with lower back pain
Overnattede 3 nætter i marts 2024
Svar fra General Manager den 1. apr. 2024
Hi Erik,Thank you for sharing your experience. We apologize for any issues with the beds, and we hope to welcome you to one of our sister properties in the near future.Warm Regards,Pocono Palace Management Team

10/10 Fremragende

Kateryn, Mont Alto

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We just love it and of course we came back
Overnattede 1 nat i marts 2024
Svar fra General Manager den 1. apr. 2024
Dear Kateryn,We are thrilled that you enjoyed your stay with us. Your five-star review is greatly appreciated, and we look forward to seeing you again!Warm Regards,Pocono Palace Management Team

8/10 Udmærket

Stephen

Rejste med partner
Synes godt om: Service og personale, faciliteter
Faucet in jacuzzi tub dripped all night
Overnattede 1 nat i marts 2024
Svar fra General Manager den 28. mar. 2024
Dear Stephen,We're glad you had a comfortable stay overall at Pocono Palace Resort. However, we're disappointed to hear about the dripping faucet. Your satisfaction is our priority, and our Maintenance Manager will promptly address this issue. That said, it was a pleasure to welcome you, and we look forward to having you back for an even better experience.Warm Regards,Pocono Palace Management Team

10/10 Fremragende

Jocelyn

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024

10/10 Fremragende

Anne

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
He proposed on this trip, everything was amazing!!
Overnattede 2 nætter i marts 2024
Svar fra General Manager den 28. mar. 2024
Hello Anne,We're delighted by your excellent review of Pocono Palace Resort! Congratulations on your engagement, and it was our pleasure to make the proposal a special moment. Thank you for choosing to stay with us and we hope you'll return!Warm Regards,Pocono Palace Management Team

8/10 Udmærket

Elizabeth

Synes godt om: Rengøring
Overnattede 1 nat i marts 2024

10/10 Fremragende

Farshid

Overnattede 2 nætter i marts 2024

10/10 Fremragende

Paul

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i marts 2024

8/10 Udmærket

Larry

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
Everything was amazing. The room was a little out dated. Speakers were blown still has DVD players in room that didn’t work. Could use a little updating on the rooms. Everything else was awesome.
Overnattede 2 nætter i marts 2024
Svar fra General Manager den 21. mar. 2024
Hi Larry,It was such a pleasure to welcome you to Pocono Palace Resort! We're delighted you had a great time with us. Your concerns about our accommodations will be shared with our Maintenance and Resort Managers for further consideration. Thank you for your review, and we wish you safe travels!Warm Regards,Pocono Palace Management Team

8/10 Udmærket

Brandon

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024

10/10 Fremragende

Dreyson

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Me encanta
Overnattede 1 nat i marts 2024
Svar fra General Manager den 21. mar. 2024
Hello Dreyson,We're proud to receive your outstanding review of Pocono Palace Resort! It's wonderful that you loved staying with us. Thank you for your kind praise and we hope you'll come back. Warm Regards,Pocono Palace Management Team

8/10 Udmærket

Elisa, Abilene

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
I really loved it here. It reminded me of the resort from dirty dancing. I liked our room. I think the rooms need an update tho but very nice.
Overnattede 2 nætter i marts 2024
Svar fra General Manager den 19. mar. 2024
Hi Elisa,Thank you for choosing Pocono Palace Resort. We're glad you enjoyed our vibe and will pass your concerns on to our Resort Manager here at the property. It would be our pleasure to welcome you back in the future for another highly-rated experience; until next time!Warm Regards,Pocono Palace Management Team

8/10 Udmærket

OLOLADE

Rejste med partner
Synes godt om: Rengøring, faciliteter
They need renovation, outside the rioms looks ugly. The interior looks good and the staff are professionals.
Overnattede 3 nætter i marts 2024
Svar fra General Manager den 18. mar. 2024
Hi Ololade,Thank you for your honest review. It was a pleasure having you stay with us recently at Pocono Palace Resort. While we're delighted our hospitable team left a memorable impression on you, we regret any concerns with the outer appearance of our resort. Your feedback will be shared with our Resort Manager for further consideration. Take care, and we wish you safe travels!Warm Regards,Pocono Palace Management Team

4/10 Dårligt

Geralda

Rejste med partner
Nothing was Good front desk receptionist was rude no one can give you an explanation when needed My room was dirty furniture was broken Jacuzzi was so dirty filthy you don’t want to see to pick up germs Food was terrible definitely they need to fired the cook It’s was a waste of time and money
Overnattede 2 nætter i marts 2024
Svar fra General Manager den 18. mar. 2024
Dear Geralda,Thank you for sharing your feedback. We're genuinely concerned about the issues you've outlined, from the front desk interaction to your dining experience. Please be assured that your comments are taken seriously, and our General Manager will be addressing each point to improve. We hope to have another chance to provide you with the quality stay you expect and deserve.Warm Regards,Pocono Palace Management Team

10/10 Fremragende

Audrea

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i marts 2024

10/10 Fremragende

Rasheedah

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i januar 2024

10/10 Fremragende

evis

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We come here every year it’s sad they are closing hope the other resorts they have are up to started like pocono palace I love this place
Overnattede 2 nætter i marts 2024
Svar fra General Manager den 14. mar. 2024
Hi Evis,Thank you for your kind words. We're glad you always enjoyed staying with us each year, and you will certainly be missed. We hope you will enjoy our sister properties even more. Thanks again, and we wish you well!Warm Regards,Pocono Palace Management Team