2/10 Forfærdeligt
Jenny U.
31. dec. 2023
Synes ikke om: Rengøring
Very Disappointing
We were locked out of house when we arrived and could not get in for an hour. The house was very dirty including hair and grime in all corners, moldy bathroom curtains and rugs. Dust and dirt throughout, hair in corners of bathroom. Kitchen was filthy with rice on floor and on dining room table. Dirty dishtowel in sink when we arrived.
All overhead lights upstairs were not working and no lightbulbs to replace. Ant infestation in kitchen due to food on counters and surfaces. Could not cook or use stove or oven as there was no propane. All batteries in the remotes connected to AC units were dead and no batteries to replace. The AC unit in main bedroom did not work. The WiFi did not work. When we shared our concerns the property manager she and VRBO would only give us a partial refund. We tried to find another house on island, but we were unsuccessful as it was week of Christmas and everything was booked. This was the worst experience I have had when booking through VRBO.
Jenny U.
Overnattede 6 nætter i december 2023